vendor management specialist

Jeel

<div>
 
 
 Vendor Management Specialist &ndash; Join Jeel&rsquo;s Digital Revolution!
 
 
 
 📍 Location: Riyadh, Saudi Arabia
 
 
 🏢 Company: Jeel Digital Innovations (A Subsidiary of Riyad Bank)
 
 
 
 
 
 
 About Jeel Digital Innovations
 
 
 
 Jeel Digital Innovations is not your typical workplace, we are an innovation hub shaping the future of digital transformation, branding, and corporate solutions. As a subsidiary of
 
 Riyad Bank
 
 , we combine the agility of a fast-paced, tech-driven environment with the strength and stability of a leading financial institution.
 
 
 
 
 
 
 About the Role
 
 
 
 As a Vendor Management Specialist, you will play a key role in managing vendor relationships, supporting procurement activities, and ensuring contract compliance. You will work closely with internal stakeholders and external partners to optimize sourcing strategies, maintain strong supplier relationships, and ensure cost-effective and efficient operations.
 
 
 This role offers a great balance between operational execution and strategic contribution, giving you exposure to vendor negotiations, performance management, and continuous improvement initiatives.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 📢 Vendor Management &amp; Relationship Building &ndash; Act as the main point of contact for vendors, ensuring smooth communication and strong, professional relationships.
 
 
 📑 Procurement &amp; Contract Support &ndash; Assist in contract preparation, negotiation, and follow-ups to ensure compliance and timely execution.
 
 
 📊 Vendor Performance Monitoring &ndash; Track vendor performance, provide insights, and recommend improvements to enhance service quality and efficiency.
 
 
 🛒 Purchase Requests &amp; Coordination &ndash; Prepare and manage purchase requests, coordinating with procurement teams to meet business needs.
 
 
 🔍 Market Research &amp; Sourcing &ndash; Identify new vendors, benchmark pricing, and explore cost-effective sourcing opportunities.
 
 
 🤝 Cross-Functional Collaboration &ndash; Work closely with Finance, Legal, IT, and Operations teams to align vendor activities with business objectives.
 
 
 ⚖️ Issue Resolution &amp; Compliance &ndash; Support in resolving vendor disputes and ensure adherence to company policies and contractual agreements.
 
 
 
 
 
 
 Who We&rsquo;re Looking For
 
 
 
 ✅ Education: Bachelor&rsquo;s degree in Business Administration, Supply Chain Management, or a related field.
 
 
 ✅ Experience: Minimum 3 years of experience in procurement, vendor management, or contract management.
 
 
 ✅ Technical Skills: Strong understanding of procurement processes, vendor evaluation, and contract management. Proficiency in Microsoft Office and procurement systems.
 
 
 ✅ Soft Skills: Strong communication, negotiation, and problem-solving abilities with the ability to manage multiple stakeholders.
 
 
 ✅ Languages: Fluency in Arabic and good command of English.
 
 
 
 
 
 
 Why Join Jeel?
 
 
 
 🔥 A Dynamic Work Environment &ndash; Be part of a collaborative and fast-growing organization.
 
 
 🚀 Exposure to Strategic Operations &ndash; Play a key role in optimizing vendor partnerships and procurement processes
 
 
 
</div>

Vendor Management Specialist

Library Of Congress

Acquisitions & Vendor Management Specialist

SRS Distribution

<div>Position Purpose:
The Purchasing Specialist - Corporate at SRS Heritage Group plays a critical role in optimizing procurement processes and driving cost-effective purchasing strategies to support business objectives across diverse operations. This position requires a proactive professional with expertise in strategic sourcing, vendor management, and risk mitigation, adept at fostering cross-functional collaboration and achieving robust supply chain solutions. By leveraging data-driven market analysis and implementing performance metrics, the specialist will enhance purchasing efficiency and contribute to the sustainable growth and innovation goals of SRS Heritage Group. 
Key Responsibilities:
Execute procurement strategies that align with SRS Heritage Group's corporate objectives, ensuring an efficient supply chain with maximized returns on investment. 
Cultivate Vendor Partnerships: Forge and sustain robust relationships with key vendors and suppliers, driving negotiations that yield favorable terms and ensure full compliance with contractual agreements to bolster operational effectiveness. 
Drive Cost Reduction Initiatives: Proactively identify and leverage cost reduction opportunities to achieve financial efficiencies while maintaining rigorous quality standards and adherence to procurement protocols and ethical norms. 
Foster Collaborative Efforts: Actively engage with internal departments to discern procurement requirements, align procurement strategies, and advocate for a cohesive and integrated approach across the organization. 
 
Direct Manager Direct Reports:<ul><li>
The Purchasing Specialist - Corporate reports directly to the Regional Purchasing Managers at SRS Heritage Group.</li><li>
This position does not have any direct reports. The role requires effective collaboration with cross-functional teams and alignment with corporate procurement strategies to support SRS Heritage Group's overarching business objectives.</li></ul>
Travel Requirements:
The Purchasing Specialist - Corporate at SRS Heritage Group may be required to travel to engage with suppliers and support procurement initiatives aligned with corporate objectives.
Physical Requirements:
The Purchasing Specialist will primarily operate in a hybrid office environment, which includes performing tasks that require sitting, standing, and using a computer for prolonged periods. Effective performance in this role involves clear verbal and written communication, as well as the ability to read and analyze reports and data. Occasionally, the position may necessitate lifting and moving office supplies or materials weighing up to 25 pounds. Travel to vendor sites and potential meetings within corporate facilities may also be required. 
 
SRS Heritage Group is dedicated to ensuring that all employees are able to perform their duties and will provide reasonable accommodations where necessary to support individuals with disabilities in meeting the physical requirements of the role. We encourage candidates to discuss any accommodation needs with our recruitment team.
Working Conditions:
The Purchasing Specialist role at SRS Heritage Group operates within a hybrid work environment, allowing flexibility between remote work and in-office collaboration. This structure is designed to support work-life balance while fostering effective team integration and collaborative decision-making. The role is inherently fast-paced and deadline-driven, requiring the ability to manage multiple priorities and deliver results under strict timelines. The ideal candidate will thrive in a dynamic setting, demonstrating agility and resilience in response to shifting business demands and procurement challenges. This environment demands a high level of professionalism and strategic thinking, ensuring alignment with SRS Heritage Group's commitment to excellence and innovation.
Minimum Qualifications:<ul><li>
Bachelor&rsquo;s degree in Business Administration, Supply Chain Management, or a related field.</li><li>
Minimum of 2 years of experience in a procurement or purchasing role.</li><li>
Strong analytical and financial acumen, with the ability to interpret complex data.</li><li>
Excellent communication, negotiation, and interpersonal skills.</li><li>
Proficiency in procurement software and the Microsoft Office Suite.</li><li>
Strong organizational skills with attention to detail.</li><li>
Ability to manage multiple priorities in a fast-paced environment.</li><li>
Familiarity with ERP systems is preferred.</li></ul>
Preferred Qualifications:<ul><li>
Advanced degree or coursework in Supply Chain Management, Business Analytics, or related disciplines, highlighting a commitment to continuous professional development and mastery in procurement and supply chain principles.</li><li>
Proven experience in leading large-scale procurement projects, demonstrating exceptional project management skills and the ability to deliver strategic sourcing initiatives from inception to successful implementation.</li><li>
Certification in Lean Six Sigma or similar process improvement methodologies, underscoring a dedication to enhancing efficiency and driving operational excellence within procurement practices.</li><li>
Experience in the development and execution of supplier diversity programs, illustrating a commitment to promoting inclusivity and broadening the vendor base to include underrepresented suppliers.</li><li>
Track record of successful change management in procurement systems and processes, with the capability to lead and motivate teams through transformative initiatives.</li><li>
Demonstrated experience in advanced data analytics, including proficiency in utilizing data visualization tools such as Tableau or Power BI to support strategic decision-making and enhance procurement intelligence.</li><li>
Exceptional leadership skills, evidenced by experience mentoring and developing junior procurement staff, and fostering a culture of high performance and continuous improvement.</li><li>
High proficiency in using cutting-edge procurement tools and technologies, including cloud-based procurement platforms, to streamline and optimize procurement workflows.</li><li>
Strong legal acumen related to contract law and compliance, with the ability to ensure all procurement activities adhere to both company policies and regulatory requirements.</li><li>
Experience in budgeting and financial forecasting, demonstrating an ability to manage financial resources effectively and contribute to the organization's bottom line through cost-saving initiatives.</li></ul>
Minimum Education:
A Bachelor&rsquo;s degree in Business Administration, Supply Chain Management, or a related discipline is required.
Preferred Education:
A Master&rsquo;s degree in Business Administration, Supply Chain Management, or a related discipline is highly recommended, along with relevant professional certifications such as CPSM or CPIM to enhance strategic procurement acumen in a corporate setting.
Minimum Years Of Work Experience:
Minimum of 2 years of experience in a similar role showcasing a track record of success in procurement and supplier management.
Certifications:
None Required.
Preferred:<ul><li>
Certified Professional in Supply Management (CPSM)</li><li>
Certified in Production and Inventory Management (CPIM)</li></ul> 
Competencies:
Strategic Thinking: Ability to develop and implement comprehensive strategic sourcing plans that align with and support corporate goals, optimizing procurement processes and enhancing supply chain efficiency. 
Vendor Relationship Management: Proficiency in establishing and maintaining effective partnerships with vendors and suppliers, fostering collaborative relationships that result in favorable terms and compliance with contractual obligations. 
Negotiation Skills: Advanced capability to negotiate effectively with suppliers, focusing on cost optimization without compromising quality or ethical standards, leading to advantageous procurement outcomes. 
Analytical Acumen: Strong analytical skills to conduct market analysis and interpret complex data, extracting actionable insights to inform purchasing decisions and identify cost-saving opportunities. 
Cross-Functional Collaboration: Effectiveness in communicating and coordinating with diverse internal stakeholders to align procurement strategies with departmental needs, ensuring integrated and efficient purchasing practices. 
Risk Management: Expertise in identifying potential supply chain risks and implementing strategies to mitigate disruptions, thereby ensuring the continuity and reliability of supply. 
Performance Evaluation: Competence in developing, tracking, and reporting on key performance metrics related to procurement activities, enabling continuous improvement and enhanced purchasing efficiency. 
Organizational Skills: Exceptional organizational capabilities, with attention to detail and the ability to manage multiple priorities simultaneously, ensuring timely and accurate fulfillment of procurement objectives. 
&lrm;
As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.
&lrm;
Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.
&lrm;
&lrm;
Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (&ldquo;Agency&rdquo;), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.
<h3 class="jobSectionHeader"> 
Benefits</h3>
<div><div><div><div><ul><li>Competitive salaries for all team members paid weekly</li>
<li>401(k) Retirement Plan with company matching</li>
<li>Employee Stock Purchase Program</li>
<li>Paid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating Holidays</li>
<li>Paid Parental Leave, Adoption Assistance Program</li>
<li>Medical, Dental and Vision Benefits</li>
<li>Flexible and Dependent Care Spending Accounts</li>
<li>Company paid Life insurance and Short-Term Disability</li>
<li>Additional Life Insurance and Long-Term Disability also offered</li>
<li>Mental, Physical and Emotional Well-Being Programs for Employees and Families</li>
<li>Wellness Program and Safety Program with Bonuses for our Drivers</li>
<li>Employee Referral Bonus Program</li></ul></div></div></div></div></div>

Purchasing Specialist

Petra Brands

<div>Company: Petra Brands
Location: Phase 8 DHA, Lahore
Position Type: Full-Time
Timings: 4 PM - 1 AM PKT / 5 PM - 2 AM PKT
Reports to: Operation Manager
About Petra Brands:
Petra Brands is a dynamic and innovative consumer products company that manages a diverse portfolio of brands, including House of Party, Fomin Soap, Golden Era Body, Everymood and Soul Mama Stationery. We specialize in creating unique and memorable consumer packaged goods (CPG) in the party, craft, beauty, personal care, and lifestyle sectors.
Our mission is to deliver products that spark creativity, celebration, and connection &mdash; crafting experiences that evoke emotion, memories, and a sense of place through captivating brand identities and thoughtful packaging.
About The Role:
We&rsquo;re looking for a Retail Operations Specialist to support our vendor/retailer setup and operational workflows. This role plays a key part in ensuring accurate product data, smooth PO management, proper documentation control, and timely coordination with retailers. The ideal candidate will be detail-oriented, proactive, and highly organized, with strong communication skills and an operational mindset.
Role Responsibilities:
1. Vendor/Retailer Setup<ul><li>
Manage end-to-end vendor/retailer onboarding, ensuring all documentation, system entries, and approvals are accurate and timely.</li><li>
Ensure compliance with internal policies and retailer requirements.</li></ul>
2. Purchase Order (PO) Management<ul><li>
Review, and track POs, ensuring SKU names, product data, and details are correct before submission.</li><li>
Follow up with vendors/retailers to ensure timely confirmations, deliveries, and issue resolution</li></ul>
3. Data &amp; Document Control<ul><li>
Maintain and update ClickUp, CRM, shared trackers, databases, and internal documentation.</li><li>
Own ongoing ClickUp and CRM maintenance to ensure accurate pipeline visibility, retailer records, and operational tracking.</li><li>
Ensure all product information, records, and files are current and error-free.</li></ul>
4. Retailer Deadline &amp; Calendar Management<ul><li>
Maintain retailer review calendars and ensure buyers are notified at least two weeks before review periods.</li><li>
Track internal deadlines to ensure teams meet retailer timelines.</li><li>
Provide operational support to Account Managers and Sales teams by coordinating retailer requirements, documentation, and follow-ups.</li></ul>
5. Cross-Functional Management<ul><li>
Work closely with Finance, Logistics, Design, and Business Development teams to ensure alignment on deliverables.</li><li>
Support cross-team communication for any retailer or product-related updates</li></ul>
6. Communication &amp; Vendor Support<ul><li>
Act as a point of contact for vendors/retailers, resolving operational queries quickly.</li><li>
Provide clear updates to internal teams on status, risks, or required actions.</li></ul>
7. Compliance &amp; Documentation<ul><li>
Prepare and submit retailer/vendor-required forms, certificates, and documentation.</li><li>
Ensure all compliance items are submitted accurately and on schedule.</li></ul>
8. Process Involvement<ul><li>
Identify gaps in vendor setup, documentation, and PO workflows, and recommend improvements.</li><li>
Support standardizing processes to reduce errors and improve turnaround time.</li></ul>
9. Reporting &amp; Insights<ul><li>
Generate basic weekly reports on POs, deadlines, and vendor status for leadership review.</li><li>
Highlight delays, bottlenecks, or data inconsistencies for timely corrective action.</li></ul>
10. Samples &amp; Operational Support<ul><li>
Manage sample booking and tracking, ensuring timely preparation, dispatch, and status updates for retailer and sales requirements.</li><li>
Coordinate internally to ensure samples align with retailer timelines and account priorities.</li></ul>
What We&rsquo;re Looking For:<ul><li>
Strong experience in operations, retail coordination, or administrative support roles.</li><li>
Proficient in Excel with strong command of formulas, data analysis, and dashboard creation</li><li>
Strong organizational skills with high attention to detail and accuracy in documentation and data management.</li><li>
Excellent communication and collaboration skills.</li><li>
Ability to manage multiple tasks, timelines, and priorities in a fast-paced environment.</li><li>
Proactive and problem-solving mindset with a willingness to improve processes and take ownership of tasks.</li></ul>
We Offer:<ul><li>
A chance to work with the exciting Party &amp; Craft brands in a rapidly growing global company.</li><li>
An opportunity to express creativity and innovation through product and brand storytelling.</li><li>
Career growth and professional development support.</li><li>
Competitive compensation with performance-based bonuses.</li><li>
A collaborative and supportive workplace culture that celebrates creativity.</li></ul></div>

Retail Operations Specialist

Bowery Residents Committee (BRC)

<div>Position Summary

The Contingent Workforce Specialist oversees the full lifecycle of BRC's temporary workforce. This role serves as the primary liaison between BRC programs, staffing agencies, and internal HR partners to ensure efficient workforce operations, compliance with labor and contract requirements, and accurate tracking of temporary staff. This role reports to the Compliance Manager and is seated in the Recruitment Division of Human Resources Department.

Key Responsibilities
<ul>
<li>System Administration
<ul><li>Serve as the subject matter expert and administrator for the organization's contingent workforce tracking system. Serve as the primary point of contact for staffing agencies.</li>
<li>Troubleshoot system issues and coordinate with vendor as needed.</li>
<li>Provide training and support to internal staff and staffing agencies on system use.</li>
</ul></li><li>Temp Workforce Operations and Compliance
<ul><li>Oversee the full temp-hiring lifecycle including requisitions, candidate submissions, onboarding coordination, and offboarding.</li>
<li>Maintain accurate records of contingent workforce headcount, utilization, assignment duration and tenure limits.</li>
<li>Collaborate closely with Recruitment, HR Business Partners, and hiring managers to address temporary staffing needs, and support the temporary-to-permanent talent pipeline.</li>
<li>Ensure all temporary workers have required credentials, background checks, certifications, and documentation in accordance with BRC and city contract standards.</li>
<li>Maintain audit-ready documentation and reports related to contingent workforce and vendor activity.</li>
</ul></li><li>Billing &amp; Invoicing Oversight
<ul><li>Oversee time and attendance processes including timesheet submission, approvals and overtime.</li>
<li>Review staffing agency invoices to match approved timesheets.</li>
<li>Ensure accurate and timely processing of agency invoices and payments.</li>
<li>Investigate and resolve discrepancies related to time, rates, or invoicing errors.</li>
<li>Partner with Finance on billing issues and cost monitoring.</li>
</ul></li><li>Other related duties as needed.</li>
</ul>
Required Qualifications
<ul>
<li>High School Diploma or equivalent and 2-3 years experience in staffing, vendor management, HR operations, workforce management or a related function.</li>
<li>Strong analytical mindset, communication and collaboration skills.</li>
<li>Highly organized with strong attention to detail.</li>
</ul>
Preferred Qualifications
<ul>
<li>Bachelor's degree in Human Resources, Business Administration, Public Administration, or related field.</li>
<li>Prior experience administering or supporting a VMS (Vendor Management System) or similar workforce management platform.</li>
<li>Experience working with temporary staffing agencies or MSP/RPO/VMS models.</li>
<li>Knowledge of NYS labor laws, overtime rules, and staffing compliance standards.</li>
<li>Vendor negotiation and relationship management skills.</li>
<li>Ability to work in fast-paced, multi-shift, multi-program environments.</li>
</ul>
Hours

Full-time 37.5 hours per week
<ul>
<li>Monday-Friday 9am-5:30pm</li>
<li>Hybrid - 3 days in our office in Chelsea</li>
</ul>
MAKE AN IMPACT 
Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally.
Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.

BENEFITS

BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:
<ul><li>Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.</li></ul>
<ul><li>A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.</li></ul>
<ul><li>Tuition assistance and many training opportunities for career development.</li></ul>
<ul><li>Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.</li></ul> 

 
Compensation: $65000 / year</div>

Contingent Workforce Specialist

Federated Co-ops Inc

<div>Federated Co-ops, Inc. is looking to hire a Business Team Support Specialist to work out of our Princeton Main Office. As the Business Team Support Specialist, you will work with the finance and accounting team to service our patrons and vendors. This key position will provide business support to our finance, A/P and A/R team, working with customers and vendors to proactively ensure accurate and timely processing. The position will support our finance and accounting team while working with external vendors and organizations to ensure smooth business operations.
Essential Duties and Responsibilities of the Business Team Support Specialist include the following. Other duties may be assigned.
<ul><li>Perform support within several departments including entry and support of accounts payable and accounts receivable.</li><li>
Support, follow-up needed for Bank reconciliation</li><li>
Update customer data in Federated ERP system</li><li>
Support general customer calls, inquiries and support requests</li><li>
Processing patron payments</li><li>
Assisting with purchasing duties
</li><li>Working with e-commerce and partner business accounts</li><li>
Maintenance of patron and vendor database and files</li><li>
Traveling to the bank &amp; post office</li><li>
Backup front office operations and other business site locations during seasonal busy times.</li></ul>
Experience/Education:<ul><li>
5+ years AP/AR / customer account experience</li><li>
5+ years customer and vendor management experience</li><li>
Previous accounting experience nice to have</li><li>
Must possess excellent organizational skills</li><li>
Ability to communicate effectively with team members and external parties in a courteous manner</li><li>
Detail oriented Multitasking</li><li>
MS Office (Word, Excel, Outlook)
</li><li>Associates / Bachelors / Accounting Education Preferred</li></ul>
Physical Demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, or crouch.
The wage range for this position is $22 - $24 / hour. The actual pay offered will vary based on multiple factors which include, without limitation, experience, education, training, specialized skills and certifications.
Below is a summary of the benefits Federated Co-ops Inc. offers to employees and are subject to eligibility requirements for each benefit plan.
FT Benefits: 
Federated Co-ops Inc. offers a competitive benefits package to those who qualify which includes medical insurance, HSA employer contribution, dental insurance, vision insurance, life insurance, matching 401(k), employee assistance program, disability insurance, employee discounts, referral program, clothing allowance/uniforms, paid holidays, floating holiday, PTO and direct deposit.</div>

Business Team Support Specialist

GE HealthCare

<div><h1 class="jobSectionHeader">Job Description Summary</h1>
a dedicated and experienced Service Delivery Specialist to oversee all aspects of non-listed items (NLI) within our organization by managing NLI cases, ensuring exceptional customer satisfaction, optimizing productivity, driving cost efficiencies, and maintaining high-quality work standards from our suppliers. Additionally, this role involves active participation in Field Modification Instruction (FMI) process and providing support to NLI Field Engineers (FE) as required. The Vendor Management Specialist will play a pivotal role in enhancing our operational performance through data-driven insights and process improvements.<h1 class="jobSectionHeader">
Job Description</h1>
Key Responsibilities:<ul><li>
NLI Case Management: Handle all NLI-related cases efficiently, effectively addressing customer inquiries, concerns, and issues related to non-listed items. Collaborate closely with internal teams and suppliers to provide timely resolutions while maintaining a high level of customer satisfaction.</li><li>
Customer Satisfaction: Continuously strive to improve customer satisfaction by minimizing downtime for NLI cases. Implement strategies to enhance communication, responsiveness, and overall customer experience.</li><li>
Productivity Optimization: Develop and implement initiatives to improve productivity in NLI case management, focusing on streamlining processes, reducing response times, and enhancing overall efficiency.</li><li>
Cost Efficiency: Identify opportunities for cost savings and efficiencies in NLI management processes. Collaborate with suppliers to negotiate favorable terms while ensuring the highest quality of work.</li><li>
Quality Assurance: Ensure that work performed by suppliers meets rigorous quality standards. Monitor and evaluate the quality of work delivered and implement corrective actions as necessary.</li><li>
Dashboard Development: Create and maintain a comprehensive performance dashboard to measure key metrics, track progress, and identify areas for improvement in NLI case management and related processes.</li><li>
Process Improvement: Continuously analyze NLI management workflows, identifying bottlenecks and areas for enhancement. Propose and implement process improvements to drive greater effectiveness and efficiency.</li><li>
FMI Process Support: Assist the team in managing the Field Modification Instruction (FMI) process, collaborating with internal stakeholders to accurately identify and source materials required in the field.</li><li>
NLI Field Engineer Support: Provide timely and expert support to NLI Field Engineers when faced with complex challenges or requirements in the field, contributing to effective problem-solving and ensuring seamless operations.</li><li>
Master Planning: Master planning and follow up of Preventive Maintenance (PM), Field Modification Instruction (FMI), Installation, Option &amp; Upgrades (O&amp;U), helium refill operations.</li></ul>
Qualifications and Skills:<ul><li>
Bachelor&rsquo;s degree in, Industrial Engineering, supply chain management, or a related Engineering field (or equivalent work experience).</li><li>
Minimum 2 years of experience.</li><li>
Proven experience in vendor management, procurement, or supply chain roles, with a focus on non-listed items.</li><li>
Strong negotiation and communication skills, with the ability to build and maintain productive relationships with suppliers and internal teams.</li><li>
Analytical mindset with the ability to leverage data to drive decision-making and process improvements.</li><li>
Proficiency in creating and utilizing performance dashboards and metrics to measure and enhance performance.</li><li>
Exceptional problem-solving abilities and the capacity to manage multiple tasks simultaneously.</li><li>
Familiarity with Field Modification Instruction (FMI) processes is a plus.</li><li>
Detail-oriented with a commitment to maintaining high-quality standards.</li><li>
Strong organizational skills and the ability to work effectively in a fast-paced, dynamic environment.</li><li>
Proficiency in relevant software applications (e.g., Microsoft Office Suite, data analysis tools).</li><li>
Willingness to adapt to changing priorities and business needs.</li></ul>
Preferred Qualifications:<ul><li>
Green Belt / Black Belt certified or familiar with Six Sigma quality concepts and tools</li><li>
Knowledge of ISO 13485 and CE Mark requirements</li></ul><h1 class="jobSectionHeader">
Additional Information</h1><div><div><div><div><div><div><div>
Relocation Assistance Provided: No</div></div></div></div></div></div></div></div>

Service Delivery Specialist

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