vendor performance manager

Infosys

<div>
 <ul>
  <li>
   Indenting/Requisitioning Receive all requests in SAP system. Monitor and delegate to Purchase Associate for creation of order after obtaining approvals by the Purchase Manager. Initiate process changes in requisitioning system through continuous monitoring in order to streamline requests and release orders in time.
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  <li>
   Sourcing Review and approve vendor list/vendor code. Identification of non-standard goods and potential vendors. Compare products to optimize inventory, better features and pricing in order to have multiple suppliers for similar products, better cost control mechanism.
  </li>
  <li>
   Negotiation Review indent raised by the Executives and seek approval. Check details of vendors for similar products/services and obtain pricing from the SAP system in order to enable procurement of goods/services at best price and quality.
  </li>
  <li>
   Order Processing Track all open purchase requests. Delegate requests in order to release the purchase order on time within SLA and to meet the requestor's need.
  </li>
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   Receipt and Payment Handle escalations. Resolve any issues and facilitate closure of requests/payments in order to achieve on-time delivery/material delivery to vendor.
  </li>
  <li>
   Research Identify new markets/new technology/new products that are better than standard products used/available on site so that contract update/products can be monitored in order to bring efficiency in process/have better product/competitive price.
  </li>
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   Vendor Evaluation &amp; Registration Reviews vendor ranking/suggest corrective actions in order to improve vendor performance.
  </li>
  <li>
   Vendor Performance Management Review vendor documents in order to confirm it as per PO and STPI/SEZ Regulation.
  </li>
  <li>
   STPI / SEZ Review documents prepared by associates. Maintain report on total Purchase Orders. Perform application/co-ordinate with Customs in order to facilitate duty-free clearance in compliance with statutory regulations.
  </li>
 </ul>
</div>


Associate Manager - Purchase

Gravie

<div><div>Hi, we&rsquo;re Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.</div><div>
</div><div><b>
A Little More About The role:</b></div><div>
The Clinical Vendor Manager is responsible for managing Gravie&rsquo;s portfolio of clinical vendor partnerships to ensure cost-effective, high-quality, and compliant delivery of clinical programs and services. This role is hands-on and execution-focused&mdash;building relationships with vendors, monitoring performance, and ensuring alignment with Gravie&rsquo;s operational, financial, and member experience goals.</div><div>
</div><div>
The Manager will serve as the day-to-day point of contact for clinical vendor performance, driving accountability through data, metrics, and collaboration. This role plays a key part in helping Gravie control medical costs, improve utilization outcomes, and deliver an exceptional member experience.</div><div>
</div><div><b>
You will:</b></div><ul><li>Serve as the primary point of contact for clinical vendors (including Cigna UM &amp; CM, AHH UM &amp; CM, Teladoc, Sword Health, Alight, and SL partners).</li><li>Maintain strong, collaborative relationships to ensure mutual accountability and continuous improvement.</li><li>Partner with internal clinical, finance, and operations teams to align vendor services with Gravie&rsquo;s goals.</li><li>Strategize and evaluate potential clinical vendors to identify partnerships that add measurable value and align with organizational goals.</li><li>Monitor vendor performance against SLAs, KPIs, and contract terms; escalate issues and track remediation plans.</li><li>Manage ongoing and annual vendor evaluations, including data reviews and performance scorecards.</li><li>Identify performance gaps and opportunities for cost containment and quality improvement.</li><li>Support contract renewals, amendments, and performance guarantees (PGs) in partnership with Legal and Procurement.</li><li>Ensure vendor compliance with contractual, regulatory, and audit requirements.</li><li>Track key contract dates and coordinate renewal reviews and approvals.</li><li>Define and enforce clinical vendor data reporting standards and integration requirements across systems.</li><li>Prepare regular dashboards and summaries highlighting performance trends, risks, and opportunities.</li><li>Translate data insights into actionable recommendations for leadership.</li><li>Support decisions on insourcing vs. outsourcing functions by assessing cost, quality, and efficiency impacts.</li><li>Reconcile vendor invoices and proactively forecast clinical vendor spend.</li><li>Collaborate cross-functionally to resolve issues affecting member experience or clinical outcomes.</li></ul><div></div><div><b><br>
You bring:</b></div><ul><li>Active and non restricted RN license</li><li>3+ years experience managing clinical vendors (UM/CM, telehealth, care navigation, etc.) in payer or managed care settings.</li><li>Demonstrated success improving vendor performance and managing complex contracts.</li><li>Working for a TPA and/or Self funded insurance organizations.</li><li>Working with Stop Loss and Reinsurance vendor partners.</li><li>Strong organizational and project management skills.</li><li>Excellent relationship-building and communication abilities.</li><li>Proficiency in data analysis and vendor performance dashboards.</li><li>Knowledge of healthcare quality, utilization management, and medical cost containment.</li><li>Comfortable working in a fast-paced, evolving environment.</li></ul><div>
</div><div><b>
Gravie:</b></div><div>
In order to transform health insurance and build a health plan everyone can love, we need talented people doing amazing work. In exchange, we offer a great overall employee experience with opportunities for career growth, meaningful mission-driven work, and an above average total rewards package.</div><div>
</div><div>
The salary range for this position is $113,800 - $189,600 annually. Numerous factors including, but not limited to, educations, skills, work experience, certifications, etc. will be considered when determining compensation.</div><div>
</div><div>
Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie&rsquo;s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, cell phone reimbursement, transportation perks, education reimbursement, and 1 week of paid paw-ternity leave.</div><div>
</div><div><b>
A Little More About Us:</b></div><div>
At Gravie, we're on a mission to reinvent health benefits for small and midsize businesses&mdash;making high-quality, affordable healthcare accessible to employers and their employees. We believe better benefits lead to better lives, and we&rsquo;re building the future of health benefits to reflect just that.</div><div>
</div><div>
We&rsquo;re proud to be the only company offering both innovative level-funded health plans and a market-leading ICHRA solution, giving employers more choice and flexibility than ever before.</div><div>
</div><div>
And guess what? Our customers love us. With member and employer satisfaction rates consistently trending above 80%, we know our health plans are working the way they should. Backed by some of the most sought-after investors in the country, we have the resources and long-term support to build something truly transformative&mdash;and we&rsquo;re just getting started.</div><div>
</div><div>
At Gravie, we do things differently. We&rsquo;ll challenge you, and we&rsquo;ll welcome you challenging us. Good ideas are everyone's job here. You&rsquo;ll join a team that&rsquo;s smart, mission-driven, and unafraid to push boundaries if it means making a bigger impact for the people we serve.</div><div>
</div><div>
If you're energized by a high-performance, high-trust environment where your voice matters, Gravie might be just the place for you.</div><br>
<div></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Clinical Vendor Manager

Starbucks

<div>
 <strong>
  Now Brewing &ndash; Vendor Management Leaders! #tobeapartner
  <br/>
  <br/>
 </strong>
 From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
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 <br/>
 We are recruiting for a new leadership role &ndash; senior manager, Vendor Management, Global Business Services. This role is a part of the newly created Central Capabilities function for Global Business Services (GBS). This leader ensures Starbucks&rsquo; strategic alignment across all third-party managed services partners. This role safeguards value delivery by overseeing contracts, governance forums, and vendor performance, embedding accountability and innovation into the vendor ecosystem.
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 <strong>
  In This Role, You Will
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 </strong>
 Model leadership behaviors that are grounded in Starbucks&rsquo; Mission and Values. Drive the engagement, development, and performance of all members of the team. Set goals and actively provide partners with coaching, feedback, and development opportunities.
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 Lead the Vendor Management Function including governance forums that ensure vendors deliver consistent quality, cost efficiency, and innovation in line with Starbucks strategy. Service as the escalation point for vendor concerns, ensuring swift resolution and accountability across contractual and operational dimensions.
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 Cross- Functional partnership to maintain strong working relationships with external vendors and internal stakeholders to balance performance with continuous improvement opportunities
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 Contract &amp; Risk Management to ensure the MSP delivers measurable outcomes in compliance with the contract
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 Enjoy working on an energetic, fun team and drive the business forward as part of a highly collaborative team, while acting in accordance with Starbucks guiding principles.
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 <strong>
  We&rsquo;d Love To Hear From People With
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  <br/>
 </strong>
 7+ years in vendor management, procurement, or outsourcing governance, with demonstrated responsibility for multi-vendor relationships
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 <br/>
 3+ years leading contract negotiations and vendor governance forums
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 Experience managing BPO or MSP performance across multiple geographies and functions
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 Strong expertise in contract management, vendor performance oversight, and commercial negotiations
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 Ability to design and execute governance frameworks, including escalation models, SLA enforcement, and gainshare tracking
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 Knowledge of managed services, BPO/outsourcing markets, and emerging vendor delivery models such as Build-Operate-Transform-Transfer (BOTT)
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 Skilled at balancing compliance, risk management, and value delivery
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 <br/>
 As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor&rsquo;s degree through Arizona State University&rsquo;s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
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 <br/>
 <ul>
  <li>
   If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
   <br/>
   <br/>
  </li>
 </ul>
 The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
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 <br/>
 We believe we do our best work when we're together, which is why we're onsite four days a week.
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 <strong>
  Join us and inspire with every cup. Apply today!
  <br/>
  <br/>
 </strong>
 <em>
  Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
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  <br/>
 </em>
 <em>
  Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
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  <br/>
 </em>
 <em>
  Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation or 1(888) 611-2258.
  <br/>
  <br/>
 </em>
</div>


senior manager, Vendor Management

Delivery Hero

<div><b>Company Description</b><p><br>
Delivery Hero is present in 70+ countries across four continents and is on a mission to deliver anything, straight to customers&rsquo; doors. The company started as a food delivery service in 2011 and today runs its own delivery platform on four continents. As a part of its Global Tech Hub strategy, Delivery Hero centralized its product and technology teams and officially launched the 4th Tech Hub in T&uuml;rkiye in 2022. Created in T&uuml;rkiye with a view to serving the platforms operating within Delivery Hero, the Delivery Hero Tech Hub is among the largest technology hubs operating within Delivery Hero.</p><b><br>
Job Description</b><p><br>
This role is responsible for leading vendor governance audits, standardizing processes, handling escalations, and managing strategic vendor relationships. This role is essential for ensuring vendors meet performance and quality standards, optimizing operational workflows, and aligning with strategic objectives.</p><p></p><p><br>
The ideal candidate will possess extensive expertise in cross-functional vendor management, with the capacity to delegate complex vendor governance tasks and formulate strategy.</p><p></p><p><b><br>
Principal Responsibilities</b></p><p></p><p><b><br>
Vendor Performance Management</b></p><ul><li><p>
Monitor outsourced vendors' performance against SLAs and KPIs for both service and operational metrics.</p></li><li><p>
Conduct comprehensive performance reviews and trend analyses to identify risks, deficiencies, and areas for enhancement.</p></li><li><p>
Develop and implement corrective action plans for underperforming vendors, ensuring thorough root cause analysis and effective follow-up.</p></li><li><p>
Ensure vendors adhere to all contractual obligations and maintain a consistent, superior service standard.<br>
</p></li></ul><p><b>Vendor Operations Oversight</b></p><ul><li><p>
Lead vendor governance audits and standardize processes across all vendor operations.</p></li><li><p>
Handle escalations and manage strategic vendor relationships.</p></li><li><p>
Drive performance on critical operational KPIs, including service quality, efficiency, and compliance.</p></li><li><p>
Serve as a subject matter expert and the primary point of escalation for vendors regarding operational process issues.<br>
</p></li></ul><p><b>Collaboration &amp; Reporting</b></p><ul><li><p>
Establish and maintain strong, collaborative relationships with vendors and internal stakeholders (e.g., Commercial, Strategy, Product, Quality).</p></li><li><p>
Conduct regular performance synchronization meetings and business reviews with key vendor representatives.</p></li><li><p>
Provide detailed performance reports, in-depth analyses, and data-driven insights to stakeholders.</p></li><li><p>
Lead continuous improvement initiatives with vendors to optimize workflows, automation, and cost-effectiveness.</p></li></ul><b><br>
Additional Information</b><div></div><p><br>
Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text via this link.</p></div>

BPO Vendor Operations Specialist

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
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 <strong>
  Job Description
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 </strong>
 <strong>
  What&rsquo;s on Your Plate?
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 </strong>
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   Work alongside the commercial and logistics teams to reduce the failure rate, restaurant delays, and food preparation times.
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   Work closely with regional vendor performance teams to execute projects, provide inputs and support product and feature launches in order to optimize customers ordering experience.
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   Liaise with account managers in the country and build an end-to-end process for performance optimization, implementation and review.
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   Provide weekly updates to country heads and MDs on projects &amp; performance progress
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  </li>
 </ul>
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  Stakeholder Management
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 </strong>
 <ul>
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   Spearhead cross functional collaboration by providing data backed insights to drive platform-wide priorities and goals.
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   Collaborate with commercial, logistics and product teams to improve operational efficiency of our partners by reducing order rejections, restaurant delays, food preparation times, etc., and making sure we always deliver the best service to our customer.
  </li>
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   Develop and manage project scopes, timelines and objectives, involving all relevant stakeholders and confirming technical feasibility.
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   Communicate complex ideas and data clearly, prepare for potential objections, and effectively persuade senior executives across local markets.
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   Work with local stakeholders as well as regional counterparts to enhance our processes and reporting mechanisms.
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  </li>
 </ul>
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  Operational Excellence
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 <ul>
  <li>
   Take full ownership of all Vendor Performance KPIs and devise a functional roadmap to achieve monthly / quarterly goals and targets.
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   Leverage data analytics and business intelligence tools to provide actionable insights and improve operational efficiency.
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   Investigate, analyze, and resolve potential issues that deviate from goals, while maintaining optimum levels of logistics efficiency and user experience.
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   Define, implement and monitor procedures together with local teams to improve performance.
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  <li>
   Lead education efforts to train all internal stakeholders on vendor operations, products and algorithms.
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   Own all vendor products and tools and continuously work with central and local product teams on enhancing performance and experience of existing products, as well as proposing development of new features to support consistent performance improvement.
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   Actively monitor and report on performance in all markets, proactively identifying and addressing bottlenecks or issues ahead of time, and develop short/ long-term strategies to effectively tackle challenges..
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   Launch projects based on business needs and market conditions to drive ongoing sustainable improvement.
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   Manage end-to-end rollouts and changes, aligning with stakeholders and senior management as necessary.
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  </li>
 </ul>
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  Team Management
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 <ul>
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   Directly manage a team of 3-5 Specialists / Analysts
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   Set clear goals and objectives for the team, and build a half-yearly roadmap defining OKRs, levers and targets
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  </li>
 </ul>
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  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  What Did We Order?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor Degree, MBA is a plus
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   5-8 years of experience in food/grocery tech industry is highly preferred
  </li>
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   Extensive experience in SQL, Data Analytics tools like tableau, looker etc
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   Strong communication skills, both written and verbal
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   Excellent stakeholder management skills: Experience in dealing with cross-
  </li>
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   cultural team members and cross-functional teams
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   Ability to analyze data and derive insights from comprehensive data reports
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   Ability to deal with ambiguity, work under pressure, handle stress,
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   An individual contributor who can work in a fast-paced environment with a make it happen attitude
  </li>
 </ul>
</div>


Manager Partner Operations - Logistics

Larsen & Toubro

<div>
 <strong>
  Purchase Manager/ AGM - Vendor Development
  <br/>
  <br/>
 </strong>
 A Procurement Manager with expertise in vendor development, possessing a synergistic blend of technical &amp; business insight, and interpersonal skills. Possesses comprehensive knowledge of machining, fabrication, and specialized processes. Responsible for the cultivation of new vendors through mentorship and guidance, ensuring they meet the requisite standards of Performance, Quality, Cost, and Delivery (PQCD).
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 <strong>
  Educational Qualifications
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  <br/>
 </strong>
 Bachelor&rsquo;s degree in mechanical engineering, Manufacturing Engineering, or a related field. With 15 to 18 yrs of experience
 <strong>
  OR
 </strong>
 Diploma Engineering in Mechanical/Production with 20-25 yrs of experience in vendor development or procurement at heavy Engineering company.
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 <strong>
  Technical Skills
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 </strong>
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  <li>
   Machining knowledge: Familiarity with various machines &amp; machining processes, such as turning, milling, drilling, and grinding.
  </li>
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   Manufacturing processes: Understanding of manufacturing processes, including casting, forging, and welding.
  </li>
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   Process knowledge
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   Product knowledge
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   CNC operation knowledge
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   Tooling Knowledge
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   Basic knowledge of materials
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  <li>
   Machine tools
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  </li>
 </ul>
 <strong>
  Soft Skills
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 </strong>
 <ul>
  <li>
   Collaboration: Ability to work effectively with cross-functional teams, stakeholders, and suppliers.
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   Problem-solving: Strong problem-solving skills to address procurement challenges and optimize processes.
  </li>
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   Adaptability: Ability to adapt to changing business needs, priorities, and market conditions.
  </li>
  <li>
   Communication: Effective communication skills to negotiate, collaborate, and build relationships with stakeholders and suppliers.
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  </li>
 </ul>
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  Responsibilities
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 </strong>
 <ul>
  <li>
   Develop and implement vendor management strategies that align with business objectives.
  </li>
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   Monitor vendor performance against contractual standards and service level agreements (SLAs).
  </li>
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   Identify and mitigate risks associated with vendor partnerships.
  </li>
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   Collaborate with internal teams to align vendor services with business needs
  </li>
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   Develop a Vendor Development Plan: Create a structured plan outlining goals, objectives, and strategies for vendor development.
  </li>
  <li>
   Foster Collaborative Relationships: Build strong, collaborative relationships with vendors to drive mutual benefit and growth.
  </li>
  <li>
   Measure and Evaluate Performance: Regularly assess vendor performance using established KPIs and adjust strategies accordingly.
  </li>
  <li>
   Provide Feedback and Support: Offer constructive feedback and support to vendors to help them improve and grow.
  </li>
 </ul>
</div>


AGM- Vendor Development

Avion Networks

<div><p>We're seeking an experienced <b>Sourcing Manager IV (Vendor Manager)</b> to support strategic supply chain initiatives for a leading organization. This role is responsible for managing key vendor relationships, ensuring contract compliance, driving cost optimization, and supporting cross-functional supply chain transformation projects.</p>
<p><b>Key Responsibilities:</b></p>
<ul><li>Manage and evaluate vendor performance to ensure compliance and efficiency.</li>
<li>Partner with supply chain and procurement teams to deliver key program goals.</li>
<li>Analyze vendor spend, identify savings opportunities, and report key metrics.</li>
<li>Implement best practices in sourcing, supplier management, and risk mitigation.</li>
</ul><p><b>Qualifications:</b></p>
<ul><li>4 7 years of experience in sourcing, vendor management, or procurement.</li>
<li>Strong negotiation, analytical, and communication skills.</li>
<li>Background in supply chain or operations preferred.</li></ul></div>

Sourcing Manager IV (Vendor Manager)

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