vendor performance manager

Goosehead Insurance

<div><div>The Vendor Performance Manager (VPM) plays a vital role in ensuring that our external vendor partnerships align with Goosehead's mission to deliver best-in-class service to our clients and franchise partners. Vendor Performance Manager is responsible for developing, maintaining, and optimizing vendor relationships to ensure that Goosehead receives high-quality, cost-effective, and compliant goods and services. This position serves as the primary liaison between Goosehead and its vendor network, overseeing contract negotiations, performance management, risk mitigation, and the strategic alignment of vendor operations with the company's business objectives.</div><div></div><div>
The Vendor Performance Manager at Goosehead Insurance supports the full vendor management life cycle by coordinating daily vendor activities, maintaining accurate documentation, and ensuring compliance with company policies and industry regulations.<br>
<br>
This position is critical in guaranteeing that all external vendors consistently meet Goosehead's performance, cost, and quality standards. The Vendor Performance Manager collaborates closely with the VPM Senior Manager, as well as the Compliance, Legal, and Service teams to ensure contracts are effectively managed, performance metrics are accurately tracked, and potential vendor risks are proactively mitigated.<br>
<br>
This role plays a key part in driving operational efficiency, cost optimization, and strong vendor partnerships that uphold Goosehead&rsquo;s commitment to service excellence for clients and franchise partners.</div></div>

Vendor Performance Manager

Qcells

<div><p><b>Description</b>
</p><h3 class="jobSectionHeader"><b>POSITION DESCRIPTION</b></h3><p>
EnFin is seeking a Vendor SLA &amp; Performance manager to own operational performance oversight across key execution vendors, including milestone review, servicing, and billing partners. This role ensures vendor performance issues are surfaced early, objectively, and through measurable signals rather than reactive escalation. This role is accountable for visibility, accountability, and remediation, not vendor execution staffing or contract negotiation.</p><p>
This position will be based out of one of our offices in Irvine, CA; San Francisco, CA; or Teaneck, NJ, with a potential in-office schedule set at the direct manager&rsquo;s discretion in accordance with the company policies and procedures. Remote work may be considered for exceptional cases.</p><h3 class="jobSectionHeader"><b>
RESPONSIBILITIES</b></h3><ul><li>
Track SLA adherence by vendor and milestone</li><li>
Monitor vendor queues, backlog health, and turnaround times</li><li>
Analyze re-review volume and root causes</li><li>
Produce monthly vendor scorecards and executive summaries</li><li>
Own escalation tracking and remediation follow through</li><li>
Partner with QA Audits to identify vendor-driven defects</li><li>
Coordinate vendor feedback loops and quality improvement initiatives</li><li>
Provide early warning signals for emerging vendor risks</li></ul><h3 class="jobSectionHeader"><b>
REQUIRED QUALIFICATIONS</b></h3><ul><li>
Bachelor&rsquo;s degree in business, operations, or related fields.</li><li>
Minimum of 5+ years of experience in vendor management, service delivery, or operations analytics.</li><li>
Strong reporting and analytical skills,</li><li>
Experience managing outsourced or third-party operations.</li><li>
Ability to drive accountability through data and structured escalation.</li></ul><h3 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h3><ul><li>
Solar, servicing, or fintech experience preferred</li></ul><br>
Hanwha Q CELLS America Inc. (&ldquo;HQCA&rdquo;) is a Qcells company, one of the world&rsquo;s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.<div><div><div><br>
<b>
PHYSICAL, MENTAL &amp; ENVIRONMENTAL DEMANDS:</b><br>
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements <i>normally expected</i> to perform <i>regular</i> job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.</div></div><div><div><div><div><b><br>
Mobility</b></div></div><br>
<div><div><br>
Standing</div><div><br>
20% of time</div></div><br>
<div><div><br>
Sitting</div><div><br>
70% of time</div></div><br>
<div><div><br>
Walking</div><div><br>
10% of time</div></div><br>
<div><div><br>
<b>
Strength</b></div></div><br>
<div><div><br>
Pulling</div><div><br>
up to 10 Pounds</div></div><br>
<div><div><br>
Pushing</div><div><br>
up to 10 Pounds</div></div><br>
<div><div><br>
Carrying</div><div><br>
up to 10 Pounds</div></div><br>
<div><div><br>
Lifting</div><div><br>
up to 10 Pounds</div></div><br>
<div><div><br>
<b>
Dexterity</b> <b>(F = Frequently, O = Occasionally, N = Never)</b></div></div><br>
<div><div><br>
Typing</div><div><br>
F</div></div><br>
<div><div><br>
Handling</div><div><br>
F</div></div><br>
<div><div><br>
Reaching</div><div><br>
F</div></div></div><div><div><div><b><br>
Agility</b> <b>(F = Frequently, O = Occasionally, N = Never)</b></div></div><br>
<div><div><br>
Turning</div><div><br>
F</div></div><br>
<div><div><br>
Twisting</div><div><br>
F</div></div><br>
<div><div><br>
Bending</div><div><br>
O</div></div><br>
<div><div><br>
Crouching</div><div><br>
O</div></div><br>
<div><div><br>
Balancing</div><div><br>
N</div></div><br>
<div><div><br>
Climbing</div><div><br>
N</div></div><br>
<div><div><br>
Crawling</div><div><br>
N</div></div><br>
<div><div><br>
Kneeling</div><div><br>
N</div></div></div></div></div><div></div><p><br>
The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job&rsquo;s minimum qualifications.</p>
<ul><li>This target salary range is for CA positions only and should not be interpreted as an offer of compensation.</li></ul>
You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.</div>

Vendor SLA & Performance Manager

Fidelity Investments

<div><h3 class="jobSectionHeader"><b>Job Description:</b></h3><p><b>
The Role</b></p><p>
We are looking for an Enterprise Technology (ET), Vendor Manager who will be a member of the ET Vendor Management team and will lead a portfolio of medium complexity technology vendors across ET.</p><p>
This role requires a strong focus on vendor risk, vendor performance and impacting overall financial benefit to the firm. You will collaborate with Business partners across multiple functional areas to support the vendor technology strategy across the organization. You will lead performance oversight to ensure our external vendors are accountable through contract compliance. The primary vendors/vendor segment this role will focus on will be aligned to technologies they will be supporting across their ET clients.</p><p>
The Value You Deliver:</p><ul><li>Provide oversight to a portfolio of vendors with strategic complexity.</li><li>Lead all aspects of, measure, and report vendor performance relative to contracted expectations, including Service Level Agreements, drive improvement and accountability with the vendors.</li><li>Seek out and implement cost reduction opportunities across your portfolio</li><li>Support funding processes: including purchase order creation &amp; tracking, reporting and associated governance reviews.</li><li>Significant focus on vendor risk, including proactive risk mitigation measures and collaborating with enterprise risk functions.</li><li>Maintain deep knowledge of the relationship&rsquo;s overall risk profile and drive resolution of risk-related events.</li><li>Building positive partnerships across Procurement, Risk &amp; Finance.</li><li>Develop full understanding of active contracts and ensure vendor and Fidelity are adhering to contract terms.</li><li>Participate in Procurement related activities, including market scans, RFPs, RFXs, contract and vendor negotiations; coordinate activities to ensure progress, approvals &amp; timely completion.</li><li>Coordinate and drive Business Review meetings with vendors as appropriate.</li><li>Complete responsibilities &amp; compliance regarding the Enterprise Vendor Management policy.</li><li>Provides analysis and makes recommendations for problem resolution complex problems/issues.</li><li>Maintain/Produce? recurring dashboards and/or scorecards to internal and external partners.</li></ul><p><b>
The Expertise and Skills You Bring</b></p><ul><li>Bachelor&rsquo;s degree required or equivalent (and relevant) experience.</li><li>5-7 years of work experience in Vendor Management, Procurement or Risk related roles.</li><li>Extensive Fidelity expertise and work experience interacting with all levels of the organization.</li><li>You are an excellent communicator and have strong facilitation, influencing skills and negotiating skills, with strong executive presence.</li><li>Proven ability to independently drive and lead all aspects of vendor engagements with minimal oversight.</li><li>You are organized and can lead multiple projects or activities simultaneously and deliver results in an accurate and timely manner.</li><li>Proven ability to cultivate and improve partnerships with peers, leaders, vendors and other partners.</li><li>You have a strong background or experience with Vendor Management and Procurement processes.</li><li>You are eager to join a growing team that focuses on establishing processes, innovative solutions and standards across a dynamic organization.</li></ul><p><b>
Note: Fidelity is not providing immigration sponsorship for this position.</b></p><p><b>
The Team
</b></p><p>Our team mission is to safeguard our organization's technology by proactively identifying, assessing, and mitigating risks. We strive to ensure the integrity, confidentiality, and availability of our systems and data through continuous monitoring, innovative solutions, and collaborative efforts. Our commitment is to foster a secure and resilient environment that supports the organization's strategic goals and empowers our stakeholders to operate with confidence.</p><p>
The ET Vendor Management office is part of the Fidelity Technology Strategy &amp; Planning organization. FTS&amp;P&rsquo;s mission is to provide consistent, strategic, and transparent technology management that enables Fidelity Technology to create the platforms and capabilities that deliver value to our customers, clients and associates.</p>
The base salary range for this position is $89,000-$180,000 per year.
<p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate&rsquo;s relevant experience, and other factors.</p><p>
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
</p><p>We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.</p><p>
Please be advised that Fidelity&rsquo;s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><p>
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please consult with your recruiter for the specific expectations for this position.</p><h3 class="jobSectionHeader"><b>
Certifications:</b></h3><h3 class="jobSectionHeader"><b>
Category:</b></h3>
Risk</div>

Enterprise Technology, Vendor Manager

Aviation Services Management (ASM)

<div><div><p>ASM is looking to hire a Vendor Relations Manager to oversee our relationships with external vendors and suppliers. The Vendor Manager will be responsible for managing vendor contracts, ensuring vendor performance meets our standards, and fostering strong partnerships to support the organization&rsquo;s goals and provide recommendations on strategies, plans and ways to achieve the organization&rsquo;s vision, mission and tactical objectives in maximizing profits and creating value for the company.</p>
<p><b>Essential Criteria</b></p>
<ul><li>10+ years of experience in Procurement preferably in an Aviation industry</li>
<li>Comprehensive understanding of the trip support, ground handling services</li>
<li>Deep knowledge of Procurement/Supply chain, vendor management</li>
<li>English fluency</li>
</ul>
<p><b>Desirable Criteria</b></p>
<ul><li>Masters/Bachelor&rsquo;s Degree in related field</li>
<li>Strong commercial acumen</li>
<li>A track record of successful vendor relations</li>
</ul>
<p><b>Personal Attributes</b></p>
<ul><li>Strong negotiation skills</li>
<li>Excellent inter-personal and communication skills</li>
<li>Analytical mindset</li>
<li>Strong organisation and project management skills</li>
<li>Flexible attitude</li>
</ul>
</div><p></p><div><div><div><div><b>Job Category: </b>Procurement
</div><div><b>Job Type: </b>Full Time
</div><div><b>Job Location: </b>UAE</div></div></div></div></div>

Vendor Relations Manager

Search 10000+ Vendor performance manager jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 vendor performance manager jobs Near Me

Vendor Performance Manager

Vendor SLA & Performance Manager

Vendor SLA & Performance Manager

Vendor SLA & Performance Manager

Vendor SLA & Performance Manager

Enterprise Technology, Vendor Manager

Vendor Relations Manager