vendor relationship manager

Sharp Brains

<div>
 
 You will be responsible for the end-to-end management of our most critical international IT vendors&mdash;from cloud hyperscalers and global SaaS providers to offshore development and managed service partners. You will ensure our global vendor relationships are agile, cost-effective, compliant, and fully aligned with our business objectives across diverse regions.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Strategic Global Sourcing:
 
 Lead the selection, negotiation, and onboarding of new international IT vendors. Develop and implement a global vendor strategy that supports scalability and geographic requirements.
 </li>
 <li>
 
 Holistic Vendor Relationship Management:
 
 Serve as the primary executive relationship manager for key global vendors. Conduct regular strategic business reviews (QBRs/ABRs) to ensure performance, innovation, and roadmap alignment.
 </li>
 <li>
 
 Complex Contract Negotiation:
 
 Negotiate and administer master agreements, statements of work (SOWs), and service level agreements (SLAs) with a focus on international terms (data sovereignty, cross-border data transfer, local regulatory compliance, currency, tax implications).
 </li>
 <li>
 
 Performance &amp; Risk Governance:
 
 Establish and monitor global KPIs and SLAs. Proactively identify and mitigate risks related to vendor financial health, geopolitical factors, service delivery, and security across regions.
 </li>
 <li>
 
 Cost Optimization &amp; Value Realization:
 
 Drive significant cost savings and avoidances through spend analysis, demand management, and contract consolidation. Build a clear ROI framework for vendor partnerships.
 </li>
 <li>
 
 Cross-Functional Leadership:
 
 Collaborate with Legal, Finance, Information Security, and regional business leaders to ensure a cohesive and compliant vendor management framework worldwide.
 </li>
 <li>
 
 Team Development:
 
 Mentor and guide a team of vendor management professionals, fostering a culture of continuous improvement and excellence.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 
 
 Essential:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Information Technology, Finance, or a related field. MBA or advanced degree preferred.
 </li>
 <li>
 Minimum of
 
 8+ years
 
 of progressive experience in IT vendor management, strategic sourcing, or IT procurement, with at least
 
 5 years
 
 focused on managing complex,
 
 international vendor relationships
 
 .
 </li>
 <li>
 Proven track record of negotiating and managing multi-million dollar, multi-year contracts with global IT vendors (e.g., AWS, Microsoft, Google, SAP, Oracle, major systems integrators).
 </li>
 <li>
 Deep understanding of international legal and regulatory landscapes affecting IT (e.g., GDPR, Schrems II, local data privacy laws, export controls).
 </li>
 <li>
 Exceptional financial acumen with experience in complex pricing models, cost-benefit analysis, and budgeting.
 </li>
 <li>
 Outstanding communication, influencing, and stakeholder management skills across cultures and time zones.
 </li>
 </ul>
</div>

IT Vendor Management Executive Global

Goosehead Insurance

<div><div>The Vendor Performance Manager (VPM) plays a vital role in ensuring that our external vendor partnerships align with Goosehead's mission to deliver best-in-class service to our clients and franchise partners. Vendor Performance Manager is responsible for developing, maintaining, and optimizing vendor relationships to ensure that Goosehead receives high-quality, cost-effective, and compliant goods and services. This position serves as the primary liaison between Goosehead and its vendor network, overseeing contract negotiations, performance management, risk mitigation, and the strategic alignment of vendor operations with the company's business objectives.</div><div></div><div>
The Vendor Performance Manager at Goosehead Insurance supports the full vendor management life cycle by coordinating daily vendor activities, maintaining accurate documentation, and ensuring compliance with company policies and industry regulations. 
 
This position is critical in guaranteeing that all external vendors consistently meet Goosehead's performance, cost, and quality standards. The Vendor Performance Manager collaborates closely with the VPM Senior Manager, as well as the Compliance, Legal, and Service teams to ensure contracts are effectively managed, performance metrics are accurately tracked, and potential vendor risks are proactively mitigated. 
 
This role plays a key part in driving operational efficiency, cost optimization, and strong vendor partnerships that uphold Goosehead&rsquo;s commitment to service excellence for clients and franchise partners.</div></div>

Vendor Performance Manager

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? The MENA Grocery team (UFG) is offering a role to own building new business from ground Zero. We are seeking a self-starter who can quickly familiarize themselves with this fast-paced environment, build relationships/trust with cross-functional teams, and assume ownership within the program which will require understanding of complex business/Tech/Ops processes at Amazon and our partners and devising an optimal engagement model. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. High judgment, analytical talent and good document writing skills with concise communication are essential to success in this role. 
 
In this role, You will influence internal and external stakeholders and leadership to buy in to your strategic direction, build a buying and sourcing strategy for a new category while ensuring flawless execution and continuously analyzing key metrics to drive improvements for your business. 
 
The VM will be responsible for building relationships with vendors, adding selection, managing category profitability, optimizing pricing, and developing their team. The best candidate will have a broad skill set including leadership development, analytical horsepower, excellent business judgment, strong vendor management and negotiations skills, deep curiosity about how things work, and a passion for creating a world class shopping experience for our customers. The position requires a leader who can work autonomously in a fast paced, highly demanding and ambiguous environment.
 
 
The successful candidate would possess great business judgment, with a track record of strong project delivery, commercial negotiations and relationship management along with deep analytical acumen. Additionally, this position involves working with multiple stakeholders (marketing, marketplace, legal, supply chain, operations among others).
 
 
The position requires a leader who can work autonomously in a fast paced, highly demanding and ambiguous environment. The successful candidate would possess great business judgment, with a track record of strong project delivery, commercial negotiations and relationship management along with deep analytical acumen. Additionally, this position involves working with multiple stakeholders (marketing, marketplace, legal, supply chain, operations among others). 
 
Key job responsibilities 
This is an external facing role with close collaboration with external vendors to build seasonal selection and long shelf-life Fresh / Frozen space. The role has potential to build Amazon Ultra-Fast-Grocery (UFG) Retail business from scratch, define SOP for scaling the business on long term.
 
Support Category leader to drive new strategic initiatives and business opportunities for the organization 
Negotiations- Build strategic partnership, align and close aend to end vendor relationship and terms of trade, operating model contracts from long shelf-life Fresh &amp; Frozen vendors (F&amp;V, Dairy, Poultry, Ice-cream etc.)
 
Build the annual seasonal portfolio to drive continuous traffic and engagement to the store-front
 
Engage with global partner teams to bring best practices across globe to AE UFG channels 
Identify automation opportunities to offer scalable solutions, improve all key inputs metrics such as Selection, profitability, Pricing, Availability 
Post launches, Own the P&amp;L for hitting top and bottom-line targets and drive projects to improve profitability with critical stakeholders (Vendor, Ops, Advertising) 
Define selection assortment, continuously refine the mix at dark store level to reduce shrinkages &amp; improve CX 
Source deals during Tier 1 &amp; Tier 2 events to ensure we continue to offer value to our Prime Customers 
Ensure content quality is best in class to improve conversion 
Negotiate marketing funds from vendors for category visibility during BAU/Events.
 
Prepare, Pitch &amp; close Annual JBP with vendors.
 
MBR / QBR with vendors on performance &amp; improvement 
Partner with Retail Category team to ensure UFG ask is part of Annual Retail JBP for common vendors
 
 
A day in the life 
This is a startup role and require you to deal with high level of ambiguity.
<h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>Bachelor&rsquo;s degree in Business, Economics, Supply Chain, or a related field</li><li>3&ndash;5 years of experience in vendor management, category management, retail buying, or account management</li><li>Strong negotiation and relationship management skills</li><li>Experience managing selection, pricing, availability, and vendor performance metrics</li><li>Strong analytical and Excel skills; ability to drive insights from data</li><li>Demonstrated ability to work cross-functionally and influence stakeholders</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience in e-commerce, grocery, or FMCG industries</li><li>Proficiency in SQL, Tableau, or other data tools</li><li>Master&rsquo;s degree in Business, Supply Chain, or a related field</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Vendor Manager - Strategic initiatives

Sharaf DG

<div>
 
 Job Summary &amp; Purpose:
 
 
 Sharaf DG team is looking for a bright, customer obsessed, driven, and creative candidate to join our team. An Account Manager within the respective category will focus on selection expansion, managing brand relationships, driving both topline and bottom-line and establishing operational hygiene. The incumbent will be have end-to-end ownership of the allocated portfolio of brands and sub categories, and will be responsible for delivering growth as well as profitability.
 
 You will interface internally across functions will be responsible for all aspects of the vendor's business with Sharaf DG. You will engage directly with vendor to optimize the product line for the respective category. You will utilize a wide range of skills and work across major functional areas such as merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance and create key strategic vendor partners. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors.
 
 You will conceive, create and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the product transactions, brand awareness, customer conversion, and revenue. Also you will look into strategic and operational aspects of their business with Sharaf DG, root cause analysis of issues and opportunities affecting the vendor's business.
 
 
 
 Key Performance Areas (KPAs) &amp; Principal Accountabilities:
 
 
 &bull; Will be responsible for the P &amp; L of the account assigned, Complete end to end ownership of driving portfolio AOP revenue achievement profitably
 
 &bull; New brand onboarding, identify selection gaps and address through business development; oversee onboarding process end-to-end
 
 &bull; Will work closely with Accounts and develop win-win relationships by ensuring stock / promoter / pricing availability with quality products
 
 &bull; Will drive Market Share of every account as per organization guidelines.
 
 &bull; Ensure the cross functional seamlessness between the brand partners, Ops and backend support functions.
 
 &bull; Measure, Track and analyze key account metrics to improve revenue and margin
 
 &bull; Serve as a key point of contact for client and internal teams
 
 &bull; Maintain a strong relationship with vendor partners, brands, ensure timely supply of merchandise, assortment build up for marquee events
 
 &bull; Timely internal and external, Brand partner business review
 
 &bull; Establish operational hygiene by setting up cross functional SOPs, ensuring adherence to same
 
 &bull; Close monetization targets for marketing investments with brands
 
 
 
 Requirements
 
 
 Experience (Yrs &amp; Field): 4 &ndash; 6 years of key account management with achievement of launching concept, category &amp; managing revenue.
 
 Educational Qualification: Post Graduate
 
 Professional Certifications MBA in Sales and Marketing is desirable
 
 
 Skills &amp; Abilities:
 
 Strong Planning and Organizing Skills, Analytical and Problem Solving Skills, Communication Skills, Negotiation &amp; Presentation Skills
 
 
 
 
</div>

Account Manager

TECH DATA

<div>Job Purpose:
 
 
The Product Specialist has overall responsibility to support the Product Manager for achieving the sales and profit targets for the related product groups and creating the highest return for both TD SYNNEX and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the TD SYNEX extended sales team and the partner community. 
 
Responsibilities: 
<ul><li>
Implementation of sales enablement programs for TD SYNEX and partners.</li><li>
Implementation of marketing programs to support product group objectives.</li><li>
Execution of joint initiatives with our vendor and business partners.</li><li>
Responsible for inventory turns, inventory fulfillment and inventory obsolescence minimization.</li><li>
Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.</li><li>
Achievement of revenue plans by brand and by market segment.</li><li>
Coordinate the various functions within TD SYNEX in order to deliver the outcomes agreed in each product plan.</li><li>
Maintenance and development of operational level vendor relationships.</li><li>
In order to execute product leadership, it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.</li><li>
Ensuring highest and continuously improving levels of vendor and partner satisfaction.</li><li>
Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.</li><li>
Maintenance of an accurate pipeline by product group.</li><li>
Measurement and maintenance of critical product group performance data in order to ensure that Tech Data meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.</li><li>
Supporting Product Manager in business forecasting and business planning for product groups with vendors.</li><li>
Provision of various reports for the purposes of commercial decision making.</li><li>
Deal effectively and efficiently with unsatisfactory performance and/or behavior within your team.</li></ul> 

Knowledge, Skills and Experience: 
<ul><li>
Minimum 1-3 years experiences within IT distribution</li><li>
Minimum education level required is a bachelor's degree.</li><li>
Appropriate vendor product sales certifications will be an advantage.</li><li>
Self-starter</li><li>
Results focused.</li><li>
Sound business acumen</li><li>
Ability to work with little direction.</li><li>
Influence business outcomes without having direct control.</li></ul> 

Key Skills 
 
At Tech Data, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. 
 
What's In It For You? 
<ul><li>
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.</li><li>
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.</li><li>
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.</li><li>
Diversity, Equity &amp; Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.</li><li>
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.</li><li>
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.</li></ul> 

Don't meet every single requirement? Apply anyway.
 
 
At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for! 
 
We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.</div>

Product Specialist- Networking

<div>Job Purpose:
 
 
The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both TD SYNNEX and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the TD SYNNEX extended sales team and the partner community. 
 
Responsibilities: 
<ul><li>
Creation of business plans for the vendor product group and associated services.</li><li>
Development and implementation of sales enablement programs for TD SYNNEX and partners.</li><li>
Ensure that the technical sales support teams are appropriately trained to support the relevant product groups.</li><li>
Development and implementation of marketing programs to support product group objectives.</li><li>
Creation of joint initiatives with our vendor and business partners.</li><li>
Responsible for effective planning, including inventory turns, inventory fulfillment and inventory obsolescence minimisation.</li><li>
Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.</li><li>
Achievement of revenue plans by brand and by market segment.</li><li>
Coordinate the various functions within TD SYNNEX in order to deliver the outcomes agreed in each product plan.</li><li>
Ensure that executive business relations with vendor partners are of the highest order, are proactive and that the engagement is continually monitored so that new initiatives can be introduced as required.</li><li>
Maintenance and development of operational level vendor relationships.</li><li>
In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.</li><li>
Ensuring highest and continuously improving levels of vendor and partner satisfaction.</li><li>
Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.</li><li>
Maintenance of an accurate pipeline by product group.</li><li>
Measurement and maintenance of critical product group performance data in order to ensure that TD SYNNEX meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.</li><li>
Business forecasting and business planning for product groups with vendors.</li><li>
Provision of various reports for the purposes of commercial decision making.</li><li>
Be the advocate and leader for the relevant product groups in TD SYNNEX and be the advocate and leader for TD SYNNEX within the relevant vendor community.</li><li>
Provide direction, development and support to ensure the sales team is performing at optimum levels for the relevant product group. This will require a close working relationship with the Channels Sales Director.</li><li>
Deal effectively and efficiently with unsatisfactory performance and/or behavior within your team.</li><li>
Provide an appropriate example of leadership, by way of behaviors, to the wider organization.</li><li>
Proactively contribute as a member of the leadership team to the commercial 'well-being' and longevity of the business.</li></ul> 

Knowledge, Skills and Experience: 
<ul><li>
Minimum 4-6 years experience within IT distribution</li><li>
Minimum education level required is a Bachelor's Degree</li><li>
Appropriate vendor product sales certifications</li><li>
Strong leadership attributes</li><li>
Self-starter</li><li>
Results focused</li><li>
Sound business acumen</li><li>
Ability to work with little direction</li><li>
Capacity to lead vertial teams</li><li>
Influence business outcomes without having direct control</li></ul> 

Key Skills 
 
At Tech Data, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. 
 
What's In It For You? 
<ul><li>
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.</li><li>
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.</li><li>
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.</li><li>
Diversity, Equity &amp; Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.</li><li>
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.</li><li>
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.</li></ul> 

Don't meet every single requirement? Apply anyway.
 
 
At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for! 
 
We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.</div>

Business Manager- Zscaler

Amazon

<div>
 
 Description
 
 
 
 About the Role &ndash; Account Manager:
 
 
 The Account Manager will be chartered with recruiting top brands into Amazon North America (US/CA) 1P and subsequently setting them up for success as vendors in Amazon by perfectly launching them. If you&rsquo;re inspired by a new challenge and the thought of contributing to a new business in a significant way this is the position for you.
 
 
 In this role, you will be operating in a fast-moving and often ambiguous environment and will have full responsibility for achieving business objectives. Specifically, the individual will be responsible for identifying and building relationships with key influencers and decision makers within the executive teams of prospective vendors/suppliers along with internal stakeholders and cross functional teams to create and present compelling Amazon solutions that meet and exceed the vendor expectations of a direct relationship with Amazon Retail.
 
 
 You will also be encouraged to identify ways to automate and simplify manual processes in order to improve productivity.
 
 
 Key job responsibilities
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Identify, prospect, and recruit new brands to Amazon North America (US/CA) 1P by explaining the benefits of a Retail relationship with Amazon and negotiating contractual terms.
 </li>
 <li>
 Be a business consultant to new vendors providing insights and advice, with the ability to interact with different business profiles and sectors.
 </li>
 <li>
 Help new vendors master Amazon&rsquo;s tools and systems so that they can be self-sufficient and integrate their products to Amazon&rsquo;s platform efficiently.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 2+ years of sales or account management experience
 </li>
 <li>
 2+ years of digital advertising and client facing roles experience
 </li>
 <li>
 Experience with Excel
 </li>
 <li>
 Experience analyzing data and best practices to assess performance drivers
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience analyzing key open issues and resolution metrics for each of the managed accounts
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI - BLR 14 SEZ - F07
 
 
 Job ID: A3064276
</div>

Account Manager, Retail Business Services

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