veterans service representative

Sound Behavioral Health

<div>Overview:
<div><b>
Grow your career here!</b></div><div>
Sound Behavioral Health is growing and hiring an additional case manager to support Veterans' families in the Greater Seattle Area.</div><div></div><div><br>
Our SSVF case management team works together with approximately 450 Veteran households annually, assisting Veterans experiencing literal homelessness in obtaining housing as well as assisting Veteran households at-risk of homelessness in obtaining housing stability. Our team splits time between working in the community and the office/home, and takes the approach of &ldquo;meet them where they&rsquo;re at&rdquo;, literally, as an effective way to build relationships and trust, which leads to housing and stability.</div><div></div><div><br>
As an SSVF Case Manager, you should believe in Housing First principles and have demonstrated an ability to be resourceful and knowledgeable of housing resources.</div><div></div><div><b><br>
Schedule:</b> Monday-Friday, often 8:00am-5:00pm with flexibility to adjust schedules to meet the needs of the families we support.</div><div><b>
Location:</b> In person at various locations throughout King County. The primary office is located in the Georgetown area.</div><div></div><div><b><i><br>
Accepting applications until June 23.</i></b></div>
Responsibilities:
<div><b>
GENERAL SUMMARY</b></div><div></div><div><br>
The Supportive Services for Veteran Families (SSVF) Case Manager provides rapid re-housing services, including outreach and short-term case management, to Veteran households experiencing homelessness in King County.</div><div></div><div><b><br>
ESSENTIAL DUTIES AND RESPONSIBILITIES</b></div><ul><li>
Make connections with identified Veterans in King County. Complete street, shelter, encampment, transitional housing, and community partner site outreach.<br>
</li><li>
Determine program eligibility, assist Veteran households with obtaining proper documentation, and complete program enrollments.<br>
</li><li>
Work with Veteran households to identify goals and needs associated with moving into housing through a housing stability plan; maintain and update plan as needed.<br>
</li><li>
Collaborate with Veterans to obtain housing, despite barriers that they may face, including evictions, criminal history, lack of income, and physical and mental health conditions. Advocate on behalf of Veteran with landlords and property managers.<br>
</li><li>
Request and issue financial assistance following SSVF guidelines based on individual client needs identified in housing stability plans.<br>
</li><li>
Connect Veterans to community partners to meet identified needs that our program cannot meet, including ongoing support after a Veteran household completes or transitions out of our program.<br>
</li><li>
Provide referrals to all applicable resources.<br>
</li><li>
Attend Veteran case conferencing and other interagency meetings, and work closely with community partners including HUD-VASH, PSH providers, other SSVF providers.<br>
</li><li>
Complete required documentation accurately and within established timeframes.<br>
</li><li>
Maintain timely and regular supervision and communication with your supervisor.<br>
</li><li>
Implement SSVF program changes and complete relevant trainings.<br>
</li><li>
Ensures billings and all data collection meet and follow agency policies and procedures and SSVF data collection guidelines. Maintains participant files and related records in keeping with agency, county and state guidelines.<br>
</li><li>
Provide back up to fellow case managers and serve all Veterans who are served by SSVF.<br>
</li><li>
Participate in work groups to help shape evolution of the SSVF program.<br>
</li><li>
Other duties as assigned at the discretion of management.</li></ul><div></div><div><b><br>
KNOWLEDGE, ABILITIES &amp; SKILLS</b></div><ul><li>
Demonstrate skills and experience in working with a wide range of housing barriers.</li><li>
Ability to demonstrate skills at presenting problems and communicating effectively with collateral organizations having contact with the individual and/or the</li><li>
Demonstrates the ability to work well independently, as</li><li>
Ability to demonstrate knowledge regarding Veteran services/resources and social service resources in King County, and the compounding factors contributing to Veteran homelessness; including mental health, social adjustment, and cultural considerations specific to Veterans preferred. Because of the nature of the target population, experience with ethnic/cultural diversity is</li><li>
Must have sound judgment, maintain appropriate boundaries, work effectively with others, be able to communicate clearly, and have excellent problem solving skills.</li></ul>
Qualifications:
<div><b>
EDUCATION AND EXPERIENCE</b></div><ul><li>
Bachelor&rsquo;s degree in Social Work or a related field is preferred. Work experience may be considered in lieu of a degree on a case-by-case basis.</li><li>
1+ years of experience working in social services is required.</li><li>
Previous work with Veteran households experiencing homelessness and/or familiarity with the SSVF program preferred.</li></ul><div><b>
CERTIFICATES, LICENSES &amp; REGISTRATIONS</b></div><ul><li>
Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 60 days of hire.</li><li>
Washington driver&rsquo;s license and insurable driving record required. Driving is an essential function of this position. The clinician will conduct outreach in the community, which requires driving between various locations in King County.</li><li>
Must successfully pass criminal background checks.</li></ul>
Perks at Sound!:
<div><b>
All Team Members at Sound working 40 hours per week will be eligible for the following benefits:</b></div><ul><li><b>
Medical, Dental &amp; Vision Insurance: </b>Premium 100% paid by Sound for team member and child coverage to age 26, depending on plan selected. Spouse/Domestic Partner coverage available at team member&rsquo;s cost.</li><li><b>
Life Insurance (2x annual salary + additional $25,000):</b> paid by Sound</li><li><b>
Long Term Disability Insurance (60% monthly salary):</b> paid by Sound</li><li><b>
Retirement Plan:</b> Sound contributes 3% to team member&rsquo;s plan; team member is 100% vested.</li><li><b>
Retirement Plan - 401(k) Plan, pre-tax and/or Roth:</b> team member may contribute to their own plan.</li><li><b>
Health Savings Account:</b> Sound contributes $1,133.33 (individual) or $2,266.67 (family) for eligible team members, pro-rated for new hires in first year.</li><li><b>
Flexible Spending Accounts:</b> for health care and dependent day care costs (pre-tax)</li><li><b>
EAP:</b> Employee Assistance Plan</li><li><b>
Vacation:</b> 18 days per year, increasing with years of service</li><li><b>
Holidays</b>: 9 days per year</li><li><b>
Sick Leave:</b> 12 days per year</li><li><b>
Bereavement Leave</b>: for death in the family</li><li><b>
Parking:</b> Free at all Sound sites</li><li><b>
Training: </b>Free in-house professional training and $400 annually + 3 paid days approved off-site training</li><li><b>
Service Award:</b> at 5, 10, 15, 20, 25, 30, 35 &amp; 40 years of service</li></ul><div>
Compensation: $30.84-$32.41 per hour</div><div>
#IND</div></div>

Case Manager - Supportive Services for Veteran Families (SSVF)

Chewy

<div><p>Job Description:</p><p></p><p><b>
Veterinary Care Representative (Remote)</b><br>
<b>Pay:</b> $17.50/hour</p><p><b><i>
Remote: Must reside in one of the following states - Arizona, Florida, Texas</i></b></p><p>
Chewy Veterinary Care is hiring full-time Veterinary Care Representatives to support pet parents and veterinary practices through compassionate, high-quality customer service. This role is primarily remote but requires living within a commutable distance to our local-area practices for occasional in-person support.</p><p>
If you enjoy helping others, working with pets, and engaging in meaningful conversations, this could be the purr-fect opportunity!</p><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Do</b></h3><ul><li><p>
Handle inbound calls from pet parents, veterinary practices, pharmacies, and vendors</p></li><li><p>
Schedule, reschedule, and manage wellness, sick, surgical, and urgent appointments</p></li><li><p>
Answer questions about services and assist with appointment-related needs</p></li><li><p>
Conduct follow-ups and outreach for prior medical requests and authorizations</p></li><li><p>
Research and resolve customer issues using active listening and problem-solving skills</p></li><li><p>
Collaborate with teams and leaders using virtual tools (Zoom, Slack)</p></li></ul><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Need</b></h3><ul><li><p>
1&ndash;3+ years of small animal veterinary or related industry experience</p></li><li><p>
Strong multitasking skills in a fast-paced, virtual call center environment</p></li><li><p>
Comfort using multiple computer systems and navigating online resources</p></li><li><p>
Flexibility to adjust schedule and work overtime as needed</p></li><li><p>
Ability to maintain confidentiality and pass a background check</p></li></ul><h3 class="jobSectionHeader"><b>
Remote &amp; Technical Requirements</b></h3><ul><li><p>
Dedicated, distraction-free workspace suitable for webcam use</p></li><li><p>
Wired high-speed internet (30 Mbps download / 10 Mbps upload minimum)</p></li><li><p>
Cell phone or tablet for two-factor authentication</p></li><li><p>
Chewy provides all required equipment</p></li></ul><h3 class="jobSectionHeader"><b>
Why Chewy</b></h3><ul><li><p>
Inclusive, supportive culture where you belong</p></li><li><p>
Opportunities for growth and development</p></li><li><p>
Competitive pay, medical &amp; dental insurance, 401(k), and more</p></li><li><p>
Chance to make a real difference for pets and their families</p></li></ul><p></p><p>
Ready to Make a Difference?</p><p></p><p>
If you're a customer care professional who loves helping pet parents and is looking for a meaningful career in pet health protection, we&rsquo;d love to hear from you!</p><p></p><p><b>
Apply today</b> and help us provide peace of mind to pet families everywhere.</p><p></p><p>
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.</p></div><p></p>

Veterinary Care Representative

TalentPop App

<div>
 <strong>
  Join TalentPop App as a Brand Concierge - E-commerce Sales &amp; Order Support VA!
  <br/>
  <br/>
 </strong>
 At
 <strong>
  TalentPop App
 </strong>
 , we're building a team of talented remote professionals who are passionate about creating exceptional customer experiences. As a
 <strong>
  Online Order Support VA
 </strong>
 , you'll play a key role in guiding customers through their purchasing journey, recovering missed sales opportunities, and delivering a personalized, high-touch experience that builds trust, loyalty, and long-term customer relationships.
 <br/>
 <br/>
 If you are passionate about sales, thrive in e-commerce environments, and enjoy turning customer interactions into revenue and long-term brand loyalty, this role is for you.
 <br/>
 <br/>
 <strong>
  IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
  <br/>
  <br/>
 </strong>
 To ensure your application is reviewed by the **Recruitment Team**, you
 <strong>
  must
 </strong>
 follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
 <br/>
 <br/>
 <ul>
  <li>
   When selecting the position during your application, please choose &ldquo;Brand Concierge&rdquo; from the list of available roles.
  </li>
  <li>
   In the application form, you&rsquo;ll be asked for an application code &ndash; please enter ESOS in that field.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Engage customers via chat, email, phone, and SMS to assist with orders, product inquiries, and post-purchase needs, with a strong focus on driving conversions and satisfaction.
  </li>
  <li>
   Identify and execute opportunities for upselling, cross-selling, and product bundling to increase average order value.
  </li>
  <li>
   Support subscription recovery, winbacks, abandoned cart assistance, and other sales-related touchpoints to boost retention.
  </li>
  <li>
   Assist with order tracking, returns, exchanges, and cancellation requests when they present opportunities to retain the sale.
  </li>
  <li>
   Represent the brand voice and provide a personalized, concierge-level experience on every interaction.
  </li>
  <li>
   Maintain accurate customer records and share trends and insights to improve sales strategies and the overall customer journey.
  </li>
  <li>
   Collaborate with internal teams to implement feedback and optimize conversion-related processes.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We&rsquo;re Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At least 1 year of proven remote/online sales and customer support experience.
  </li>
  <li>
   Must have prior e-commerce experience, especially in areas like upselling, cross-selling, abandoned cart recovery, subscription assistance or winbacks, post-purchase support, or product bundles.
  </li>
  <li>
   Strong persuasive communication skills and a natural ability to convert leads and close opportunities through excellent relationship-building.
  </li>
  <li>
   1 year of customer service experience via phone, email, or chat is required; e-commerce sales experience is a big plus.
  </li>
  <li>
   Familiarity with Shopify, CRM tools, or customer engagement platforms is a plus.
  </li>
  <li>
   Self-motivated, goal-oriented, and able to thrive in a fast-paced remote environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Technical Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A personal PC or laptop with an i5 processor or higher.
  </li>
  <li>
   A stable internet connection with at least 25 Mbps upload and download speeds.
  </li>
  <li>
   A quiet, professional workspace suitable for calls.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join TalentPop App?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Earn commissions and annual performance-based raises.
  </li>
  <li>
   Paid time off to relax and recharge.
  </li>
  <li>
   HMO health coverage or a monthly health stipend.
  </li>
  <li>
   Performance and recognition bonuses for top achievers.
  </li>
  <li>
   100% permanent work-from-home setup.
  </li>
  <li>
   A supportive, friendly team culture and real opportunities for growth.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Ready to represent top e-commerce brands and help customers complete their online shopping journey? Apply now to become a Brand Concierge - E-commerce Sales &amp; Order Support VA at TalentPop App!
 </strong>
</div>


Online Order Support VA

Tazewell County

<div><p><b>SUMMARY:</b> The Administrative Assistant is appointed by the Veterans Assistance Commissions Superintendent. This position performs various clerical duties related to the operation of the VAC office and provide assistance to veterans and to their family members.</p><p>
</p><p><b>JOB RELATIONSHIP:</b> Under the direct supervision and direction of Veterans Assistance Commission Superintendent.</p><p>
</p><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES:</b> include the following. Other duties may be assigned to meet business needs.</p><p>
</p><ul><li>Receptionist responsibilities: Answering the phone, retrieving voicemail, returning voicemail messages when necessary and taking down messages for the Superintendent and Veteran Service Officers when</li></ul><p>
</p><ul><li>Microsoft Office Outlook email responsible for mailbox and timely communication replies and handling of messages to the VACSuperintendent</li></ul><p>
</p><ul><li>Schedulingofappointmentsandconductingset-upintake</li></ul><p>
</p><ul><li>Disseminateliteratureandmaterialsavailabletoveteransandtotheirfamily</li></ul><p>
</p><ul><li>Interview veterans and their family members seeking financial assistance, certify eligibility, maintainconfidentiality,completeassistanceforms,andmaintainrecordson</li></ul><p>
</p><ul><li>Maintainsallofficerecords,filesandtypesofminutesofpriorVAC</li></ul><p>
</p><ul><li>Aid veterans and their family members, retired veterans, disabled veterans and survivors with governmental</li></ul><p>
</p><ul><li>Reviews and evaluates information on documents and forms on claim applications, death andbirthcertificates,employer'srecordsandothersimilar</li><li>
Other duties assigned to meet the needs of the</li></ul><p>
</p><p><b>SUPERVISORY RESPONISIBILITIES</b>: No supervisory duties</p><p>
</p><p><b>QUALIFICATIONS:</b> To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.</p><p>
</p><p>Ability to establish and maintain effective working relationships with others. Must be knowledgeable in the proper use of grammar, spelling, and punctuation. Must have excellent organization and record keeping skills.</p><p>
Must have basic problem-solving skills and be able to handle multiple tasks with interruptions. Must be familiar with office equipment: copier, multi-line phones, fax machine, computer, etc.</p><p>
Must be able to elicit information from irate, upset, and anxious callers. Ability to work with little supervision and maintain confidentiality.</p><p>
</p><p><b>EDUCATION and /or EXPERIENCE:</b> High school diploma or general education degree (GED) with one-year related experience in office/clerical duties.</p><p>
</p><p><b>MATHEMATICAL SKILLS:</b> Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.</p><p>
</p><p><b>COMPUTER SKILLS and OFFICE EQUIPMENT:</b> Proficient in Microsoft Office (Word, Excel, Outlook, Outlook Calendar), ability to learn new software, Fax Machine, Telephones, Copier.</p><p>
</p><p><b>CERTIFICATES, LICENSES, REGISTRATIONS:</b> Become a Veterans Service Officer (VSO) VA accredited within one (1) year of hire.</p><p>
</p><p><b>REASONING ABILITY:</b> Ability to carry out detailed written or oral instructions and to deal with different situations requiring the use of deduction to solve the problem.</p><p>
</p><p><b>LANGUAGE SKILLS:</b> Ability to read and comprehend simple instructions, short correspondence, memos and to use good English. Ability to write simple correspondence and to effectively present information to co-workers and the public. Requires considerable skill in the application of office methods and procedures.</p><p>
</p><p><b>PHYSICAL DEMANDS:</b> The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; and talk; or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distant vision and depth perception.</p><p>
</p><p>WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Usually, normal office working conditions. The noise level in the work environment is quiet to moderate to loud.</p></div>

Administrative Assistant

Alaka`ina Foundation Family of Companies

<div><div><p>The Alaka`ina Foundation Family of Companies (FOCs) has a potential need for a <b>Audio/Visual Specialist</b> to provide support for our government customer in <b><i>Dayton, OH </i></b>at <b><i>Wright Patterson Air Force Base.</i></b></p><p><b>
DESCRIPTION OF RESPONSIBILITIES:</b></p><ul><li>
Assist in the inventory and maintenance of the studio audio visual/computer-related equipment as directed by the Government representative.</li><li>
Edit all multimedia projects that were previously developed, as directed by the Government representative.</li><li>
Assist with the ordering, storing, coding/entering inventory into database, and disposing of all audio visual/computer related equipment as directed by the Government representative.</li><li>
Provide audio visual consultation to instructors, leaders and staff, including demonstrating and teaching the use of classroom equipment.</li><li>
Consult with subject-matter experts and/or an instructional designers to convey a specific message to a targeted audience through a visual medium by building quality graphics for online learning products, including computer-based training courses, classroom technical inserts, and stand-alone training products such as video or audio-based instruction.</li><li>
Provide consultative support to subject-matter experts and/or instructional designers desiring to develop their own graphics/content.</li><li>
Edit, create, design and produce, audio, video, photography, and other multi-media content for advertisement needs as directed by the Government representative.</li><li>
Exhibit and apply expertise in professional marketing and mass communications activities, supporting communications and marketing activities.</li><li>
Demonstrate and exhibit an ability to lead and participate in a team of mass communications professionals working in tandem to achieve strategic communications goals.</li><li>
Ensure that all products developed meet the requirements set forth in the AFRL/PA brand book and other applicable requirements for the development of branding, creating logos, coins, and marketing materials.</li><li>
Plan and perform video post-production tasks which include reviewing footage, making editorial decisions, tape logging, rough cuts, audio adjustment, color correction, and final editing using; utilize computer graphics and special effects for video postproduction in accordance with the overall production concepts; compress video projects for output; make video products available in a variety of formats; coordinate internal and external duplication services as required.</li><li>
Participate in and support other projects within skill sets; project may include writing continuity documents, attending or presenting at local eLearning symposiums, defining capabilities for potential customers, collaborating with local colleges or multi-service partners, and supporting other special projects.</li><li>
Support, evaluate, consult, and manage all educational technology as directed by Government representative.</li></ul><p></p><p><b><br>
REQUIRED DEGREE/EDUCATION/CERTIFICATION:</b></p><ul><li>
The candidate shall at a minimum have a bachelor&rsquo;s degree in electronic media, Video Broadcast, or a related field.</li><li><i>
In Lieu of a Degree,</i> must have at least 5 years of Audio-Visual Technology experience.</li></ul><p></p><p><b><br>
REQUIRED SKILLS AND EXPERIENCE:</b></p><ul><li>
Broadcast production experience with progressive responsibility in a professional video edit/production environment demonstrating competency in all areas of video production desired.</li><li>
Experience developing e-learning packages for distribution on learning management systems.</li><li>
Must be proficient with Adobe programs including Premier Pro, Audition, Photoshop, After Effects, Illustrator, Captivate; proficient with Microsoft Word, Excel, and PowerPoint; must have ability to manage projects independently and as part of a team.</li><li>
Must have the ability to work through problems quickly and independently.</li><li>
Must be proficient with Film Theory; educational theory a plus; broadcast experience a plus; Tricaster&reg; experience a plus.</li><li>
Must be willing and able to sign a Non-Disclosure Agreement.</li><li>
Must possess: organizational skills, ability to achieve set goals; initiative in performing assigned tasks; ability to follow-up complex projects with influence, and integrity; and ability to interact professionally with all levels of personnel within and outside of the organization.</li></ul><p></p><p><b><br>
DESIRED SKILLS AND EXPERIENCE:</b></p><ul><li>
Familiarity with Department of Defense branding and communication policies (ex. Tongue and Quill).</li><li>
Experience working in the military setting, understanding of rank structure, policies, and procedures.</li><li>
Expertise in Office 365 tools (ex. MS Windows, MS Access, MS Excel, MS PowerPoint, MS Publisher, MS Teams, MS Planner, MS Power BI, Microsoft Forms).</li></ul><p></p><p><b><br>
REQUIRED CITIZENSHIP AND CLEARANCE:</b></p><ul><li>
Must be a Born or Naturalized U.S. citizen; for the purposes of this position possession of a permanent resident card (&ldquo;Green Card&rdquo;) or Work VISA does not equate to U.S. citizenship.</li><li>
Must pass a Tier 1 ((T1)/SF85) background check for a Position of Trust clearance.</li></ul><p></p><p><br>
The Alaka`ina Foundation Family of Companies (FOCs) is a fast-growing government service provider. Employees enjoy competitive salaries. Eligible employees enjoy a 401K plan with company match; medical, dental, disability, and life insurance coverage; tuition reimbursement; paid time off; and 11 paid holidays.</p><p><b>
We are an Equal Opportunity/Affirmative Action Employer of individuals with disabilities and veterans. We are proud to state that we do not illegally discriminate in employment decisions on the basis of any protected categories. If you are a person with a disability and you need an accommodation during the application process, please click </b><b>here</b><b> to request accommodation. We E-Verify all employees</b></p><p><b>
&ldquo;EOE, including Disability/Vets&rdquo; OR &ldquo;Equal Opportunity Employer, including Disability/Veterans&rdquo;</b></p><p>
The Alaka`ina Foundation Family of Companies (FOCs) is comprised of industry-recognized government service firms designated as Native Hawaiian Organization (NHO)-owned and 8(a) certified businesses. The Family of Companies (FOCs) includes Ke`aki Technologies, Laulima Government Solutions, Kūpono Government Services, and Kapili Services, Po`okela Solutions, Kīkaha Solutions, LLC, and Pololei Solutions, LLC. Alaka`ina Foundation activities principally benefit the youth of Hawaii through charitable efforts which includes providing innovative educational programs that combine leadership, science &amp; technology, and environmental stewardship.</p><p>
For additional information, please visit www.alakainafoundation.com</p><p></p><p><br>
#LI-JS1</p><p>
#ClearanceJobs</p></div></div><p></p>

Audio/Visual Specialist

Seacoast Bank

<div><p><b>This is a TEMPORARY position.</b></p>
<p><b>
*Citizens First Bank is a division of Seacoast Bank. This position is for Citizens First Bank branded locations and on-site only*</b></p>
<p>
About the Organization:</p>
<p>
Citizens First Bank, a cornerstone of The Villages community, was founded by the visionary founders of The Villages in 1991. &ldquo;We are a bank created specifically to fill the needs of our community and to conscientiously and joyously serve our Villagers residents in every possible way.&rdquo; -Founder Harold Schwartz. Since that time, the vision of the Bank has expanded to build upon our purpose of serving the Villages in every way while sharing our exceptional service and lasting relationships with the people and businesses throughout Lake, Sumter, Marion and Citrus counties. Citizens First Bank: A Five Star Bank where hospitality meets finance.</p>
<p>
About the Position:</p>
<p><b>
Are you a people person with a passion for helping others?</b></p>
<p>
Citizens First Bank is seeking a dynamic and compassionate individual to join our customer contact center team as a Temporary Customer Contact Center Representative. As a Temporary Customer Contact Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support.</p>
<p><b>
What you'll do as a Temporary Customer Contact Center Representative:</b></p>
<ul>
<li>Build relationships: Connect with customers on a personal level, understanding their needs and offering tailored solutions.</li>
<li>Solve problems: Efficiently resolve customer inquiries and issues, ensuring a positive and seamless experience.</li>
<li>Promote products: Educate customers about our diverse range of financial products and services, helping them achieve their financial goals.</li>
<li>Embrace technology: Utilize our state-of-the-art systems to provide quick and accurate assistance.</li>
</ul>
<p>For more information on becoming a Customer Contact Center Representative, please see the attached job description.</p>
<p>
Temporary Customer Contact Center Representative Requirements:</p>
<p><b>
Minimum</b>:</p>
<ul>
<li>High school diploma or equivalent required, one year in a customer service/retail environment.</li>
<li>Must be able to attend work regularly and on time and perform position requirements with little supervision.
</li><li>Must have the ability to assist customers in a professional, positive manner, ability to communicate effectively, ability to be flexible by being able to adjust adeptly to changing priorities, ability to function as a member of a team including participating in team activities and displaying positive behavior.</li>
<li>Must have computer skills including working knowledge of Microsoft Office (Outlook, Word and Excel), proficient in keyboarding and use of a calculator and possess good general math and letter composition skills. Must be able to work flexible hours.</li>
</ul>
<p><b>Preferred:</b></p>
<ul>
<li>Two years CSR experience in banking or related environment. Completed CFT courses in consumer and mortgage lending</li></ul><br>
<p></p>
<p><b><i>
Citizens First Bank is committed to provide equal employment opportunity to all persons regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, marital status, protected veteran status or disability. In addition to federal law requirements, Citizens First Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Bank has facilities.</i></b></p>
<p><b><i>
Citizens First Bank is proud to be a drug, alcohol, and weapons free workplace.</i></b></p><p></p><p><br>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Temporary Customer Contact Center Representative - The Villages

Roto-Rooter Plumbing & Water Cleanup

<div>Overview:
<div>
Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada.</div><div>
Collections: Nationally recognized service company seeks experienced collections representative to join our fast growing team. We are currently seeking a full-time, on-site, collections representative to work directly with the insurance industry and customer base to collect payment in full on outstanding invoices.</div><br>
<div></div>
Responsibilities:
<div>
 Essential Skills &amp; Responsibilities:</div><ul><li>
Skilled with Microsoft Office (Word, Excel)</li><li>
Highly motivated, detail oriented, able to work independently</li><li>
Outstanding organizational, time management and follow up skills</li><li>
Self-starter who thrives in a fast paced environment</li><li>
Able to handle multiple projects at once</li><li>
Strong communication skills</li><li>
Bilingual a plus</li></ul>
Requirements:
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The ideal candidate will have 3-5 years collections experience. The candidate we are seeking should be able to handle multiple tasks, communicate efficiently via phone, email, and letter with professionalism and detail, and have excellent organizational, time management and follow up skills.</div>
Benefits:
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At Roto-Rooter we believe our greatest investment is in our employees. We prioritize the health and well-being of our team and their families. That&rsquo;s why we offer an extensive employee benefit package including:</div><ul><li>
Medical insurance with a Prescription Drug Card</li><li>
Accident and Critical Illness Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Paid Vacation</li><li>
Paid Training</li><li>
Life Insurance</li><li>
Matching 401K Retirement Savings Plan</li><li>
Tuition Reimbursement</li><li>
Profit Sharing</li></ul><div>
Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout our 86 years in business, we've found that military training and structure are a great fit at our company.</div>
EEO Statement:
<div>
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.</div>
Advertising Tags:
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IND40</div><div>
#LI-LC1</div><div>
#LI-ONSITE</div></div>

Collections/Administrative Assistant

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