vice president

HCA Florida Memorial Hospital​

<div>This position is incentive eligible. 
 
 
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Human Resources Vice President today with HCA Florida Memorial Hospital.
<h5 class="jobSectionHeader">Job Summary and Qualifications</h5>
As Vice President of Human Resources you will provide strategic human resources and talent guidance to the executive team at an HCA facility. You will create the desired workplace culture which includes an engaged and productive workforce through HCA&rsquo;s policies, programs, and practices.
What you will do in this role:<ul><li>
Manage the facility HR team to deliver strategic and operational.</li><li>
HR support Partner with the executive leadership team to understand and prioritize the critical business challenges.</li><li>
Deploy appropriate HR interventions in collaboration with appropriate Centers of Excellence.</li><li>
Work collaboratively with other Region HR heads, HR Centers of Excellence and HR Service Centers to provide feedback and improve enterprise-wide programs and services.</li><li>
Deploy talent and development programs.</li><li>
You will drive local Employee &amp; Community engagement efforts.</li><li>
Partner to support business performance, quality and patient care initiatives.</li></ul>
What you should have for this role:<ul><li>
Bachelor&rsquo;s degree is required</li><li>
Master&rsquo;s Degree preferred</li><li>
10+ years of relevant work experience in a facility size &gt; 1400 is required</li><li>
PHR or SPHR preferred</li></ul>
<h5 class="jobSectionHeader">Benefits</h5>
HCA Florida Memorial Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li>
Wellbeing support, including free counseling and referral services</li><li>
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li>
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li>
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li>
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Human Resources Group empowers our people to grow and give purpose to the HCA Healthcare culture. We deliver our Human Resource model in three sectors: HR Business Partners, HR Shared Operations and HR Centers of Excellence. HR Business Partner teams are critical to the success of our HR delivery model. We drive performance to achieve successful results to better care for our patients, communities and each other.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
 
&quot;The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Human Resources Vice President opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Human Resources Vice President

Transit Technologies

<div><h1 class="jobSectionHeader">Vice President, Managed &amp; Professional Services</h1>
Location: Remote (U.S.-based preferred) 
Company: Transit Technologies 
Compensation: $200,000 - $235,000 Base + Performance Bonus<h1 class="jobSectionHeader">
Build the Future of Services Delivery in Mobility Technology</h1>
Transit Technologies is a leading provider of enterprise software and technology-enabled services purpose-built for the mobility, transportation, and transit ecosystem.
Serving more than 4,000 clients globally and powering over 100 million rides annually, Transit Technologies delivers solutions across fixed route, demand response, paratransit, asset management, workforce operations, fleet management, and rider engagement.
Today, we are bringing together our portfolio of market-leading companies under a unified vision: TransitOS, an AI-forward Transit Operating Suite designed to transform how transportation organizations operate, optimize resources, and serve riders.
As we continue to scale, we are creating a new enterprise leadership role that will define the future of Managed and Professional Services across the organization.
This is not a maintenance role.
This is a transformation role.
This is an opportunity to build, scale, and modernize an enterprise services organization that directly impacts revenue growth, customer success, operational excellence, and the future of our platform.<h1 class="jobSectionHeader">
The Opportunity</h1>
Transit Technologies is seeking an exceptional Vice President of Managed &amp; Professional Services to lead one of the most important enterprise initiatives underway across our portfolio.
Reporting directly to the Chief Operating Officer, this executive will unify Managed Services and Professional Services across multiple operating companies, creating a scalable delivery organization that accelerates growth, improves client outcomes, expands margins, and establishes the operational foundation for the company's next phase of growth.
This leader will drive the integration of services teams operating across legacy business units into a cohesive enterprise model while preserving the customer intimacy and market expertise that have fueled our success.
This role combines strategy, operational leadership, organizational transformation, AI innovation, revenue ownership, and executive influence. The successful candidate will be a builder, operator, and change agent who thrives in fast-moving environments and is energized by creating lasting impact.
You will work closely with executive leadership, including the COO, CEO, Product, Sales, Finance, Customer Success, and Technology leaders, helping shape the future operating model of a growing enterprise software platform.<h1 class="jobSectionHeader">
What You'll Own</h1><h2 class="jobSectionHeader">
Enterprise Services Strategy &amp; Growth</h2><ul><li>
Define and execute a unified Managed and Professional Services strategy across the Transit Technologies portfolio.</li><li>
Own services revenue growth, profitability, utilization, and operational performance.</li><li>
Develop scalable service offerings, packaging strategies, and pricing models that increase customer value and recurring revenue.</li><li>
Partner with Sales, Product, and Customer Success leaders to position services as a strategic growth engine and competitive differentiator.</li><li>
Build and manage a predictable services revenue pipeline while providing executive-level reporting and insights.</li></ul><h2 class="jobSectionHeader">
Organizational Transformation &amp; HoldCo Integration</h2><ul><li>
Lead the evolution from legacy operating company structures into a unified enterprise services organization.</li><li>
Drive adoption of common standards, governance, delivery methodologies, and operational processes across the portfolio.</li><li>
Align leaders and teams around a shared operating vision while preserving the agility required to serve diverse markets.</li><li>
Establish governance frameworks that provide visibility into delivery performance, resource capacity, customer outcomes, and operational risk.</li></ul><h2 class="jobSectionHeader">
Managed Services Leadership</h2><ul><li>
Oversee Managed Services delivery, including SLA performance, customer health monitoring, escalation management, and operational excellence.</li><li>
Standardize delivery processes, reporting, staffing models, tooling, and service governance.</li><li>
Improve utilization, reduce cost-to-serve, and expand margins through operational discipline and continuous improvement.</li><li>
Partner closely with Customer Success leadership to ensure seamless coordination between managed services delivery, customer retention, expansion, and long-term account health.</li></ul><h2 class="jobSectionHeader">
Professional Services Leadership</h2><ul><li>
Scale and standardize implementation, deployment, project governance, quality assurance, and resource management practices.</li><li>
Improve project profitability, customer outcomes, and speed-to-value.</li><li>
Create repeatable delivery playbooks and methodologies that can be leveraged across multiple products and business units.</li><li>
Build capacity planning models that support revenue growth without proportional increases in headcount.</li></ul><h2 class="jobSectionHeader">
AI-Driven Operational Excellence</h2><ul><li>
Champion the adoption of AI-enabled tools and workflows throughout the services organization.</li><li>
Identify opportunities to automate manual work, improve service quality, increase scalability, and protect margins.</li><li>
Partner with Product, Technology, and AI leaders to deploy innovative service delivery capabilities.</li><li>
Develop and execute a strategy that leverages AI to increase organizational productivity, reduce dependency on manual processes, and enable scalable growth without proportional increases in headcount.</li><li>
Establish a roadmap for AI-enabled productivity and operational maturity across Managed and Professional Services.</li></ul><h2 class="jobSectionHeader">
Leadership &amp; Talent Development</h2><ul><li>
Build, develop, and retain a high-performing services leadership team.</li><li>
Create a culture of accountability, ownership, learning, and continuous improvement.</li><li>
Establish talent assessment and performance management processes that identify top performers, address skill gaps, and manage underperformance with consistency and urgency.</li><li>
Develop workforce strategies that balance strategic hiring, operational efficiency, and AI-enabled productivity.</li></ul><h2 class="jobSectionHeader">
Executive Partnership</h2><ul><li>
Serve as a key member of the COO's leadership team.</li><li>
Contribute to enterprise operating reviews, strategic planning, executive leadership discussions, and board-level reporting.</li><li>
Partner closely with Finance to ensure accurate services forecasting, revenue recognition, margin management, cost tracking, and operational reporting.</li><li>
Partner with Legal, Sales, Product, Engineering, and Customer Success leaders to drive profitable growth and exceptional customer outcomes.</li><li>
Present operational and financial performance metrics to executive leadership, board stakeholders, and private equity partners.</li></ul><h1 class="jobSectionHeader">
Who Thrives Here</h1>
We are looking for leaders who consistently perform at an exceptional level.
The executives who succeed at Transit Technologies share a common set of characteristics:<h3 class="jobSectionHeader">
Drives Results Relentlessly</h3>
You are energized by ambitious goals and consistently deliver outcomes. You push through obstacles, maintain momentum, and focus on execution without drama.<h3 class="jobSectionHeader">
Owns It</h3>
You take full responsibility for results. You don't wait, blame, or make excuses. You identify problems, solve them quickly, and hold yourself accountable.<h3 class="jobSectionHeader">
Inspires and Elevates Others</h3>
You build strong teams and create followership through trust, credibility, and a genuine desire to help others succeed.<h3 class="jobSectionHeader">
Thinks Critically and Acts Decisively</h3>
You navigate ambiguity, connect strategy to execution, and make informed decisions without getting stuck in analysis.<h3 class="jobSectionHeader">
Communicates with Impact</h3>
You influence effectively at every level of the organization and can align diverse stakeholders around a common vision.<h3 class="jobSectionHeader">
Obsessed with Growth</h3>
You are a lifelong learner who embraces feedback, adapts quickly, and continuously seek better ways to operate and lead.<h3 class="jobSectionHeader">
Raises the Standard</h3>
You challenge mediocrity, establish high expectations, and create accountability across teams and functions.<h3 class="jobSectionHeader">
Coachable</h3>
You are confident without ego, welcome feedback, and continuously refine your approach to become more effective.<h1 class="jobSectionHeader">
What You'll Bring</h1><ul><li>
12+ years of progressive leadership experience in Managed Services, Professional Services, Customer Delivery, or technology-enabled services organizations.</li><li>
Demonstrated success leading large-scale organizational transformation, integration, merger, acquisition, or operational change initiatives.</li><li>
Proven track record of growing services revenue while improving profitability, utilization, customer outcomes, and operational efficiency.</li><li>
Experience owning or significantly influencing a services P&amp;L.</li><li>
Strong change management expertise, including stakeholder alignment, communication planning, organizational adoption, and cultural transformation.</li><li>
Experience building scalable service delivery playbooks, resource management frameworks, utilization models, and capacity planning processes.</li><li>
Practical experience implementing or evaluating AI-enabled solutions to improve operational performance and service delivery.</li><li>
Strong financial and business acumen with experience managing revenue, margins, forecasting, and operational metrics.</li><li>
Experience presenting operational and financial performance to executive leadership teams, boards, and private equity stakeholders.</li><li>
Exceptional leadership, communication, influence, and team-building skills.</li><li>
Experience serving mobility, transportation, transit, public sector, government technology, SaaS, enterprise software, or adjacent markets is highly desirable.</li></ul><h1 class="jobSectionHeader">
Why Join Transit Technologies</h1>
Most executives inherit an organization.
This leader will help build one.
Transit Technologies is bringing together a portfolio of market-leading companies under a unified operating vision powered by AI, data, and enterprise scale. The VP of Managed &amp; Professional Services will play a central role in defining how services are delivered across the entire platform.
You will have the opportunity to:<ul><li>
Shape the future operating model for Managed and Professional Services across the enterprise.</li><li>
Lead a transformational initiative with enterprise-wide visibility and impact.</li><li>
Partner directly with the COO, executive leadership team, board stakeholders, and private equity ownership.</li><li>
Drive meaningful revenue growth and margin expansion.</li><li>
Lead the adoption of AI-enabled service delivery capabilities.</li><li>
Build a high-performing organization that creates measurable value for clients and the business.</li><li>
Leave a lasting impact on a company entering its next stage of growth.</li></ul>
If you are a transformational leader who thrives on ownership, accountability, innovation, and results, we want to hear from you.
Transit Technologies is an Equal Opportunity Employer and is committed to building a diverse and inclusive workplace where all employees can thrive.</div>

Vice President, Professional Services

Lila Sciences

<div>
 
 Your Impact at LILA
 
 
 
 As Lila scales its AI Science Factories globally, the VP of Engineering will create and sustain an engineering model for a unified, scalable platform for autonomous experimentation. This role will be responsible for defining and implementing that platform across hardware, automation, and systems engineering. This executive will own strategy, execution, and talent across Lila&rsquo;s systems, hardware, and automation engineering. The role sits on the senior leadership team, reports directly to the Chief Autonomous Science Officer, and interfaces directly with Robotics, Software, Operations, and Science teams.
 
 
 The VP Engineering will bring deep technical experience in automation of lab science, a track record of building and leading multi-disciplinary engineering organizations, mentorship practices that foster career development of engineers at all levels, and the judgment to balance near-term delivery with long-term platform development. This is a hands-on leadership role in a fast-moving environment, requiring brilliance and dynamism to realize autonomous experimentation across materials science, chemistry, and life science. The role requires engineering innovations to achieve an unprecedented depth of AI integration in lab science, which combined with aggressive scaling of Lila&rsquo;s AI Science Factories (AISFs) will produce the highest degree of scientific intelligence on earth.
 
 
 
 What You'll Be Building
 
 
 
 <ul>
 <li>
 Set the engineering roadmap for ASP Engineering, including objectives, risks, and platform priorities via collaboration with the Robotics, Software, Science, and Product teams.
 </li>
 <li>
 Define and drive a unified platform architecture across hardware, automation, and systems engineering, reducing one-off designs and enabling repeatable system deployment across sites
 </li>
 <li>
 Establish system-level ownership of architecture, interfaces, and requirements to ensure consistent integration across all engineering domains
 </li>
 <li>
 Implement efficient processes for lifecycle, design controls, safety and compliance, change management, and deployment of autonomous laboratories to support rapid scaling without compromising system consistency
 </li>
 <li>
 Develop a repeatable deployment model for standing up global AI Science Factory sites with predictable performance and reliability
 </li>
 <li>
 Create a culture of mentorship that supports execution of the roadmap while fostering career development of engineers
 </li>
 <li>
 Partner with Robotics and Software to build, industrialize, and scale all-of-science autonomous labs with a focus on reliability, throughput, and quality
 </li>
 <li>
 Integrate AI into the engineering lifecycle to bolster engineering speed and quality, decision making, and continuous improvement
 </li>
 <li>
 Collaborate with Talent Acquisition to establish hiring practices that accelerate identification and onboarding of brilliant, culturally-aligned engineers
 </li>
 <li>
 Partner with AI Research, Software, Product, and Science to align platform capabilities with scientific and commercial priorities
 </li>
 <li>
 Develop and communicate clear prioritization frameworks across engineering initiatives; translate organizational feedback into actionable systems and process improvements
 </li>
 <li>
 Represent Engineering with executive stakeholders and external partners; communicate tradeoffs, progress, and impact clearly
 </li>
 <li>
 Partnering with external integrators, OEMs, and contractors to expand engineering capacity
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Succeed
 
 
 
 <ul>
 <li>
 15+ years building lab automation systems
 </li>
 <li>
 10+ years leading managers and multi-disciplinary teams at scale
 </li>
 <li>
 Proven track record scaling automated labs or manufacturing-like lab operations, including instrument and robot integration, scheduling and orchestration, reliability engineering, and capacity planning
 </li>
 <li>
 Demonstrated experience integrating AI/ML into engineering, operations, and/or research environments
 </li>
 <li>
 Experience building and standardizing complex engineering systems from early-stage, project-based environments into scalable, repeatable platforms
 </li>
 <li>
 Demonstrated ability to balance rapid experimentation with the introduction of structure required for scale
 </li>
 <li>
 Technical expertise across lab automation, controls/SCADA, and science instrumentation, including integration and co-development of robotics and software/data/compute platforms
 </li>
 <li>
 Strong people and org leadership: recruiting and developing exceptional managers and ICs; building inclusive, high-ownership cultures that scale
 </li>
 <li>
 Excellence in retaining cultural and technical excellence across multiple sites of lab automation innovation and build-outs
 
 
 </li>
 </ul>
 
 Bonus Points For
 
 
 
 <ul>
 <li>
 Multi-domain engineering excellence (mechanical, controls, electrical, systems) and cross-discipline engineering fluency (robotics, software, computer)
 </li>
 <li>
 Experience defining interface standards across hardware, robotics, and software systems
 </li>
 <li>
 Experience standing up lifecycle management (e.g., PLM-lite, change control, commissioning frameworks) in fast-moving environments
 </li>
 <li>
 Multi-domain science fluency (materials science, chemistry, life science)
 </li>
 <li>
 10+ years experience integrating LIMS, orchestration, schedulers, and reliability and observability pipelines in lab automation
 </li>
 <li>
 Experience managing stage-gate transitions from R&amp;D to scaled operations across multiple sites
 
 
 </li>
 </ul>
 CompensationWe offer competitive base compensation with bonus potential and generous early-stage equity. Your final offer will reflect your background, expertise, and expected impact.U.S. Benefits. Full-time U.S. employees receive a comprehensive benefits program including medical, dental, and vision coverage; employer-paid life and disability insurance; flexible time off with generous company wide holidays; paid parental leave; an educational assistance program; commuter benefits, including bike share memberships for office based employees; and a company subsidized lunch program.International Benefits. Full-time employees outside the U.S. receive a comprehensive benefits program tailored to their region. USD salary ranges apply only to U.S.-based positions; international salaries are set to local market.
 
 
 Expected Base Salary Range: $310,000 USD - $380,000 USD
 
 
 
 About LILA
 
 
 
 Lila Sciences is building Scientific Superintelligence&trade; to solve humankind's greatest challenges. We believe science is the most inspiring frontier for AI. Rather than hard-coding expert knowledge into tools, LILA builds systems that can learn for themselves.
 
 
 LILA combines advanced AI models with proprietary AI Science Factory&trade; instruments into an operating system for science that executes the entire scientific method autonomously, accelerating discovery at unprecedented speed, scale, and impact across medicine, materials, and energy. Learn more at www.lila.ai.
 
 
 Guided by our core values of truth, trust, curiosity, grit, and velocity, we move with startup speed while tackling problems of historic importance. If this sounds like an environment you'd love to work in, even if you don't meet every qualification listed above, we encourage you to apply.
 
 
 
 We&rsquo;re All In
 
 
 
 Lila Sciences is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
 
 
 Information you provide during your application process will be handled in accordance with our Candidate Privacy Policy.
 
 
 
 A Note to Agencies
 
 
 
 
 Lila Sciences does not accept unsolicited resumes from any source other than candidates. The submission of unsolicited resumes by recruitment or staffing agencies to Lila Sciences or its employees is strictly prohibited unless contacted directly by Lila Science&rsquo;s internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Lila Sciences, and Lila Sciences will not owe any referral or other fees with respect thereto.
 
</div>

Vice President, Engineering

Truliant Federal Credit Union

<div>Truliant&rsquo;s mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.
Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.<div>
Purpose of the Job</div><div><div><div><div><div><div><div><div><div>
The Vice President Contact Center provides strategic and operational leadership for Truliant&rsquo;s omni‑channel contact center, with a strong focus on AI‑enabled member experience, digital engagement, and operational efficiency.
This role is responsible for setting and executing the future‑state vision of the contact center across voice, web chat, email, and SMS, while ensuring an exceptional, consistent, and secure member experience. A key priority of this position is leading the adoption of artificial intelligence to enhance agent performance, improve member satisfaction, optimize capacity, and reduce cost to serve, while ensuring responsible, compliant, and transparent use of AI technologies.
As a member of the Senior Management Team (SMT), the VP plays a critical role in advancing Truliant&rsquo;s mission of meeting the financial needs of its member‑owners through scalable, data‑driven, and technology‑enabled service delivery.
Essential Functions and Responsibilities<ul><li>
Serves as a member of the Senior Management Team (SMT), contributing to enterprise strategy and long-term planning related to member experience, service delivery, and digital transformation.</li><li>
Defines and executes the contact center vision and roadmap, aligning people, process, technology, and data with overall member access and growth strategies.</li><li>
Establishes governance, policies, and performance frameworks to ensure regulatory compliance, operational resilience, data security, and ethical AI use.</li><li>
Leads the design, implementation, and optimization of AI capabilities, including virtual assistants, agent assist tools, intelligent routing, predictive analytics, and automation.</li><li>
Manages the transition from voice-first to digital-first member interactions while ensuring seamless escalation to live agents.</li><li>
Partners with IT, Digital, Data, Risk, and Compliance teams to deploy AI technologies that improve efficiency while maintaining trust and transparency.</li><li>
Defines and monitors success metrics for AI and operational performance, including containment, handle time, quality, productivity, and member satisfaction.</li><li>
Oversees day-to-day contact center operations across all channels, ensuring service levels, quality standards, and KPIs are consistently achieved.</li><li>
Drives performance across key metrics, including service level, member satisfaction, quality, productivity, attrition, digital adoption, first contact resolution, and cost to serve.</li><li>
Leverages analytics and insights to optimize staffing models, scheduling, workflows, and channel mix.</li><li>
Ensures a consistent, high-quality, bilingual (English/Spanish) member experience across all contact center touchpoints.</li><li>
Provides executive oversight of contact center platforms and partners, including Genesys Cloud CX and its AI and analytics capabilities.</li><li>
Manages vendor relationships, including evaluation, negotiation, and contract oversight to support scalability, innovation, and cost efficiency.</li><li>
Stays current on emerging technologies, AI trends, and best practices to continuously improve performance and member outcomes.</li><li>
Develops and manages the contact center budget, including operating expenses, technology investments, and vendor costs.</li><li>
Owns financial and operational performance, identifying risks, barriers, and opportunities while ensuring ROI and long-term sustainability.</li><li>
Builds and leads a high-performing leadership team, driving change management and successful adoption of new technologies and processes.</li><li>
Fosters a culture of continuous improvement, accountability, and member-centricity while overseeing workforce planning, hiring, performance management, and employee development.</li></ul>
Other Duties and Responsibilities<ul><li>
Perform additional duties and special projects as assigned.</li></ul>
Knowledge, Skills, and Abilities
<ul><li>Must have a sound understanding of standard concepts, practices, procedures, regulations, and compliance requirements within a member contact center environment, as well as services offered by the credit union.</li><li>
Must have knowledge of regulatory expectations related to member communications, data privacy, consumer protection, and operational risk.</li><li>
Must have the proven ability to balance exceptional member experience with operational performance and financial outcomes.</li><li>
Must be able to lead and motivate teams and foster a culture of accountability, engagement, and continuous improvement.</li><li>
Must have a deep understanding of modern contact center operations, omni‑channel service delivery, and digital member experience.</li><li>
Must have strong knowledge of web chat, conversational AI, virtual agents, agent assist tools, intelligent routing, analytics, and workflow automation.</li><li>
Must have the ability to apply technology effectively to financial products and service delivery to improve efficiency, scalability, and member outcomes.</li><li>
Must possess the ability to communicate, initiate, and lead change, maintaining a positive attitude while explaining and supporting organizational decisions, directions, and procedures.</li><li>
Must have strong project management and multi‑tasking skills, with the ability to manage multiple initiatives concurrently and meet time‑sensitive deadlines.</li><li>
Must be flexible and able to shift resources and priorities as business needs evolve.</li><li>
Must have excellent communication skills in English, both verbal and written.</li><li>
Must possess superior interpersonal skills and the ability to work effectively with diverse personalities at all organizational levels, including executive leadership and the Board of Directors.</li><li>
Must be tactful, mature, flexible, and compassionate leadership style.</li><li>
Must have strong financial acumen, including budgeting, forecasting, and ROI analysis.</li><li>
Must be resourceful, well organized, and detail‑oriented.</li><li>
Must have good reasoning abilities and sound judgment.</li><li>
Must have the ability to make recommendations and resolve problems using judgment consistent with standards, practices, policies, procedures, and applicable laws and regulations.</li><li>
Must be able to maintain confidentiality at all times.</li><li>
Should possess a strong commitment to providing excellent service to Truliant&rsquo;s members and employees.</li></ul>
Physical Requirements<ul><li>
Ability to work in a general office environment.</li><li>
Prolonged periods of sitting and computer use.</li><li>
Occasional standing, walking, bending, and lifting (up to 10 pounds).</li><li>
Moderate travel as required.</li></ul>
Education and Background<ul><li>
Bachelor&rsquo;s degree in Business, Finance, Technology, or a related field required; Master&rsquo;s degree or advanced degree preferred.</li><li>
Minimum of 7&ndash;10 years of progressive leadership experience in contact center, customer experience, or digital service environments.</li><li>
Prior senior leadership experience required.</li><li>
Must have experience with consultative sales management processes and practices.</li><li>
Must have demonstrated experience leading AI adoption or digital transformation in a contact center or customer experience environment.</li><li>
Must have a proven track record of product, process, or technology development and implementation.</li><li>
Experience with Genesys Cloud CX and related AI capabilities preferred</li><li>
Experience with AI‑enabled contact center platforms, digital channels, vendor management, and large‑scale transformation initiatives strongly preferred.</li></ul></div></div></div></div></div></div></div></div></div>
If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant!
As a member of the Truliant family, you will enjoy the following full time benefits:<ul><li>
No-cost employee Medical, dental, vision coverage</li><li>
Prescription benefits (including mail order)</li><li>
Paid holidays and Paid Time Off (PTO)</li><li>
401(k) plan with contribution matching</li><li>
Paid community involvement volunteers hours</li><li>
Paid group life Insurance</li><li>
Teammate loan discounts</li><li>
Tuition reimbursement</li><li>
Short and long-term disability</li><li>
Health &amp; Wellness program</li><li>
Teledoc (physician video conferencing)</li><li>
Onsite fitness facilities or health club reimbursement</li><li>
Employee Assistance Program (EAP)</li><li>
Medical flexible spending account</li><li>
Dependent care flexible spending account</li></ul></div>

Vice President Contact Center

BrightView Landscapes

<div>
 
 Description
 
 
 
 
 The Best Teams are Created and Maintained Here.
 
 
 
 
 Job Summary
 
 
 
 <ul>
 <li>
 The Regional Vice President (RVP) is responsible for leading and overseeing all operational, financial, and strategic activities across a defined multi-state region. This role drives business performance and profitable growth through strong leadership, operational excellence, and execution of company strategy while ensuring alignment with corporate objectives. The RVP provides direction to regional and branch leadership teams to achieve revenue growth, profitability, and a high-performance culture.
 
 
 </li>
 </ul>
 
 Strategic Leadership
 
 
 
 <ul>
 <li>
 Develop and execute regional business strategies aligned with company goals
 </li>
 <li>
 Translate corporate objectives into actionable plans across multiple states and branches
 </li>
 <li>
 Identify growth opportunities including market expansion, acquisitions, service enhancements, and business conversions
 </li>
 <li>
 Monitor industry trends and competitive landscape to inform decision-making
 
 
 </li>
 </ul>
 
 Customer &amp; Market Focus
 
 
 
 <ul>
 <li>
 Strengthen relationships with key customers and stakeholders
 </li>
 <li>
 Ensure high levels of customer satisfaction and service delivery
 </li>
 <li>
 Partner with sales leadership to drive business development and client retention
 </li>
 <li>
 Represent the company within the region and industry
 
 
 </li>
 </ul>
 
 Operational Excellence
 
 
 
 <ul>
 <li>
 Oversee day-to-day operations across all locations within the region
 </li>
 <li>
 Ensure consistent execution of operational standards, policies, and procedures
 </li>
 <li>
 Drive continuous improvement initiatives to enhance operational efficiency, quality, and customer satisfaction/retention
 </li>
 <li>
 Partner with functional leaders (HR, Finance, Safety, Sales) to ensure operational alignment
 
 
 </li>
 </ul>
 
 Financial Performance
 
 
 
 <ul>
 <li>
 Own full P&amp;L responsibility for the region/territory
 </li>
 <li>
 Develop and manage budgets, forecasts, and financial plans
 </li>
 <li>
 Analyze financial performance and implement corrective actions as needed
 </li>
 <li>
 Drive revenue growth while maintaining cost discipline and margin improvement
 
 
 </li>
 </ul>
 
 Leadership &amp; Talent Development
 
 
 
 <ul>
 <li>
 Lead, coach, and develop a team of Directors, Branch Managers, and functional leaders
 </li>
 <li>
 Build a strong leadership pipeline through succession planning and talent development
 </li>
 <li>
 Foster a culture of accountability, engagement, and high performance
 </li>
 <li>
 Support recruiting and retention strategies across the region
 
 
 </li>
 </ul>
 
 Compliance &amp; Risk Management
 
 
 
 <ul>
 <li>
 Ensure compliance with all company policies, legal regulations, and safety standards
 </li>
 <li>
 Mitigate operational and financial risks across the region
 </li>
 <li>
 Promote a strong safety culture and adherence to regulatory requirements
 
 
 </li>
 </ul>
 
 Education And Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Operations, or related field (MBA preferred)
 </li>
 <li>
 10+ years of progressive leadership experience in multi-site or multi-state operations
 </li>
 <li>
 Proven track record of managing large teams and driving financial performance
 </li>
 <li>
 Experience with full P&amp;L ownership and strategic planning
 
 
 </li>
 </ul>
 
 Core Competencies
 
 
 
 <ul>
 <li>
 Strategic thinking and business acumen to drive profitable growth
 </li>
 <li>
 Strong leadership and team development skills
 </li>
 <li>
 Financial and analytical expertise
 </li>
 <li>
 Operational excellence mindset
 </li>
 <li>
 Influence and stakeholder management
 </li>
 <li>
 Change leadership and adaptability
 
 
 </li>
 </ul>
 
 Key Performance Indicators (KPIs)
 
 
 
 <ul>
 <li>
 Revenue growth and profitability (EBITDA/margin performance)
 </li>
 <li>
 Safety and compliance performance
 </li>
 <li>
 Operational efficiency and productivity metrics
 </li>
 <li>
 Employee engagement and retention
 </li>
 <li>
 Customer satisfaction and retention rates
 
 
 </li>
 </ul>
 
 Physical Demands/Requirements
 
 
 
 <ul>
 <li>
 Position is a combination of mobile and sedentary work; must be able to remain in a stationary position for long periods of time
 </li>
 <li>
 Extensive travel (50&ndash;70%) across assigned multi-state region. Ability to travel by car, train, and plane
 </li>
 <li>
 Ability to manage remote teams and operate across multiple time zones
 </li>
 <li>
 May spend time working away from BrightView&rsquo;s places of business, walking job sites, selling and obtaining orders or contracts for BrightView&rsquo;s services
 </li>
 <li>
 Position needs to be able to traverse uneven grounds and walk on job sites with clients and the branch team for periods of time
 </li>
 <li>
 Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 
 <ul>
 <li>
 Operates in both an office environment and in the Field
 
 
 </li>
 </ul>
 
 BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.
 
 
 
 
 This job description is subject to change at any time.
 
 
 
 
 Compensation Pay Range
 
 
 
 $175,000.00 - $200,000.00
 
 
 
 
 BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process
 
 
 
 .
 
 
 
 
 It&rsquo;s Not Just a Team. It&rsquo;s One BrightView.
 
</div>

Regional Vice President (Commercial Landscaping)

JPMorganChase

<div>JOB DESCRIPTION 
 
 
Join our team to foster agile methodologies, encouraging a culture of innovation and high performance in a leading financial institution.
As an Vice President- Product Agility Lead in our organization, you will play a significant role as a champion for the adoption and continuous improvement of Agile practices within our teams. Leveraging your deep knowledge of product development methodologies and Agile principles, use your expert guidance, mentorship, and support to teams to foster a culture of collaboration, innovation, and high performance. As a recognized subject matter expert, put your knowledge to use to work on complex issues, exercise considerable judgment, and make impactful decisions that shape the operational and business direction of your sub-function. Your leadership, communication, and coaching skills will be instrumental in empowering teams to deliver high-quality solutions efficiently and effectively, while continuously adapting to changing requirements and priorities.
Job responsibilities<ul><li>
Lead quarterly planning and retrospectives to implement process improvements that increase speed to market and delivery predictability.</li><li>
Proactively identify and initiate opportunities that improve product value and team performance</li><li>
Develop delivery plans that surface dependencies and risks early, enabling timely mitigation and smoother execution.</li><li>
Facilitate risk discovery sessions to embed actionable mitigation strategies into quarterly planning</li><li>
Translate complex challenges into clear, actionable insights, empowering teams and stakeholders to make informed decisions.</li><li>
Coach teams to resolve multifaceted issues, building their capability for continuous improvement</li><li>
Take ownership of product and process challenges, driving resolution through collaborative, hands-on leadership</li><li>
Demonstrate measurable impact by delivering specific improvements and clearly communicating outcomes and recommendations</li><li>
Set the standard for concise, high-quality communication, ensuring clarity in all interactions and documentation.</li><li>
Foster strong cross-team collaboration to align objectives, bridge gaps, and accelerate collective problem-solving</li></ul>
Required qualifications, capabilities, and skills<ul><li>
5+ years of experience or equivalent expertise in a relevant domain, with a focus on coaching teams and individuals on agile methodologies and project management</li><li>
Possess advanced knowledge of multiple product development lifecycle stages, methodologies, and best practices, enabling effective guidance and support for teams</li><li>
Display advanced knowledge of agile delivery and multiple agile approaches, including Scrum, Kanban, Extreme Programming (XP), and scaling frameworks, monitoring agility metrics; with the ability to guide teams through complex projects, emphasizing iterative progress and adaptability</li><li>
Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context</li><li>
Advanced understanding of multiple product development lifecycle stages, methodologies, and best practices</li><li>
Proficient in Confluence, Jira and Jira Align</li></ul>
Preferred qualifications, capabilities, and skills<ul><li>
Formal training on Agile coaching, such as recognized coaching certifications</li><li>
Certified ScrumMaster (CSM) or Professional Scrum Master (PSM I)</li><li>
Project Management Professional (PMP) or PMI Agile Certified Practitioner (PMI-ACP)</li></ul>
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
ABOUT US 
 
 
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans 
 
 
ABOUT THE TEAM 
 
 
<div>Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction. 
</div><div></div> 
<div>We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.</div></div>

Vice President- Product Agility Lead

Oaktree Capital Management

<div>Our Company Oaktree is a leader among global investment managers specializing in alternative investments, with $202 billion in assets under management as of December 31, 2024. The firm emphasizes an opportunistic, value-oriented, and risk-controlled approach to investments in credit, private equity, real assets, and listed equities. The firm has over 1,200 employees and offices in 23 cities worldwide. We are committed to cultivating an environment that is collaborative, curious, inclusive and honors diversity of thought. Providing training and career development opportunities and emphasizing strong support for our local communities through philanthropic initiatives are essential to our culture. For additional information please visit our website at www.oaktreecapital.com Scope and responsibilities This position will be responsible for Investment Servicing activities including Syndicated and Private Credit Servicing, Corporate Actions, Derivative Lifecycle Events, Derivative Reconciliations, Derivative Regulatory Reporting, and Collateral Management. Manage functional teams responsible for investment servicing activities ensuring processes and deliverables have well defined success criteria and are consistently completed timely and accurately using KPIs to monitor volume, measure quality, and balance workloads. Processing and recordkeeping of loan activity received from agent banks and other sources Ensuring position, referential data, and credit contracts match Agent Bank records for syndicated and private loans. Sourcing, reconciling, obtaining elections, responding to, and recordkeeping of all corporate action events including reorganizations, restructures, and proxies. Execute, record, and reconcile all derivative lifecycle events with counterparty or FCM. Daily reconciliation of derivative positions with counterparties. Global regulatory reporting of derivative activity to industry data repositories including daily reconciliation to data repositories Daily collateral management activities including initiating and responding to collateral calls, reconciliation of collateral positions, and coordinating collateral movements. Implement, review, and improve controls on a regular basis to mitigate operational risk Maximize utilization of technology to automate tasks and promote and implement straight-through-processing capabilities. Collaborate with other Investment Operations teams and Fund Accounting to identify opportunities and deliver measurable process improvements Manage change initiatives closely ensuring milestones are completed timely, personnel are informed and trained, issues are raised and addressed, while mitigating implementation risk Experience required 10-15 years in investment operations across multiple functions with expertise in alternative investments Servicing a wide variety of Credit and Equity asset types, Syndicated Loans, Derivatives, Private Credit, and Private Equity. Using industry utilities and communication protocols such as SWIFT. Using one or more corporate action sourcing and processing systems Working with Agent Banks and Agent Notice processing, Transfer Agents, Custodians, and other counterparties Using Geneva accounting system and Everest order management systems a plus Measurable process improvement track record Personal attributes Excellent verbal and written communication skills Strong leadership skills to motivate, develop, and maximize productivity of others. Extremely organized and able to manage multiple workstreams and projects simultaneously while addressing escalated issues. Strong quantitative, problem solving, and analytical skills. Strong technological skills Flexible and team-oriented with strong integrity and professionalism. Education A bachelor&rsquo;s degree is required.
Equal Opportunity Employment Policy
Oaktree is committed to diversity and to equal opportunity employment. Oaktree does not make employment decisions on the basis of race, creed, color, ethnicity, national origin, citizenship, religion, sex, sexual orientation, gender identity, gender expression, age, past or present physical or mental disability, HIV status, medical condition as defined by state law (genetic characteristics or cancer), pregnancy, childbirth and related medical conditions, veteran status, military service, marital status, familial status, genetic information, domestic violence victim status or any other classification protected by applicable federal, state and local laws and ordinances. This policy applies to hiring, placement, internal promotions, training, opportunities for advancement, recruitment advertising, transfers, demotions, layoffs, terminations, recruitment advertising, rates of pay and other forms of compensation and all other terms, conditions and privileges of employment. This policy applies to all Oaktree applicants, employees, clients, and contractors. Staff members wishing to report violations or suspected violations of this policy should contact the head of their department or Human Resources.
For positions based in Los Angeles
For those applying for a position in the city of Los Angeles, the firm will consider for employment qualified applicants with a criminal history in a manner consistent with applicable federal, state and local law.</div>

Vice President, Investment Servicing

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