vice president of customer service

icapital

<div>iCapital&rsquo;s Client Solutions EMEA team is seeking a Vice President to support and accelerate our international growth across the GCC markets. This individual will play a key commercial and strategic role in expanding iCapital&rsquo;s footprint with wealth managers, private banks, independent financial advisors, and family offices.

As a member of the regional team, you will help shape the business development strategy, deepen existing client relationships, and drive new distribution partnerships. The role offers a unique opportunity to work at the intersection of private markets, wealth management, and financial technology in a fast‑growing, global organization. This position is Abu Dhabi‑based. 


Responsibilities
<ul>
<li>Support the Client Solutions EMEA team in executing the business development strategy for iCapital, covering Wealth Managers in the GCC region.</li>
<li>Develop and manage a robust and sustainable pipeline of prospective Wealth Manager clients.</li>
<li>Execute Wealth Manager onboarding process from start to finish, working closely with related teams.</li>
<li>Nurture strong relationships with clients and prospects.</li>
<li>Educate clients on Private Markets/Alternatives and articulate iCapital&rsquo;s solutions and capabilities to clients and partners.</li>
<li>Provide constant feedback from the field on competitive landscape, investors&rsquo; appetite, trends and share with colleagues globally.</li>
<li>Build strong internal relationships within iCapital and work closely with other teams (Research &amp; Fund Management, Product Development, Implementation Specialist group, Client Success, Marketing, Legal &amp; Compliance, Technology &amp; Operations, etc.) to achieve the best client outcomes and successful long-term client relationships.</li>
<li>Serve as the relationship manager and deliver an exceptional client experience for our Wealth Manager clients (i.e. banks, wealth managers, multi-family office and independent financial advisors).</li></ul> 


 Candidate Profile
<ul>
<li>Solid academic credentials in relevant field.</li>
<li>7-10+ years of solid work experience in the Asset or Wealth Management industry, with a demonstrated track record in winning and interacting with clients.</li>
<li>Experience as business development professional or similar role in the asset management industry is a must.</li>
<li>Strong understanding of the wealth management landscape across the GCC is a must, if possible with an established network across private banks, wealth managers, independent financial advisors, and family offices.</li>
<li>In-depth experience across Private Markets asset classes, combined with a strong grasp of the Wealth Manager distribution model, is strongly preferred.</li>
<li>Strong attention to detail.</li>
<li>Excellent presentation and verbal/written communication skills, with a professional and positive attitude.</li>
<li>Highly collaborative, and able to think strategically about business opportunities and client management.</li>
<li>Language skills: Native in English and Arabic is a plus but not a must</li>
<li>Ability to work independently with a strong appetite to work in a fast-growing, collaborative environment.</li>
</ul>
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees;

For additional information on iCapital please visit https://www.icapital.com/about-us X (former Twitter): @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc</div><div></div>

Client Solutions Middle East - Vice President

CenterWell

<div><h1 class="jobSectionHeader">Become a part of our caring community 
</h1>
The Associate Vice President, Consumer Service Operations role is a critical role that requires an in-depth understanding of how organization capabilities interrelate across multiple segments and/or enterprise wide. This role is the seniormost leadership position for the CenterWell Pharmacy Call Center and responsible for all aspects of management for internal and vendor inbound/outbound call and chat teams, for operational call center reporting, and for monitoring and delivering consumer experience results. This leader will play an integral role in supporting business development, transformation work, and both new product and technology implementations. This individual will serve as a member of the CWP Leadership team and will be a strong influencer of change through relationships and both Pharmacy and enterprise priority alignment.
Key Responsibilities<ul><li>
Working and collaborating with leaders across the Humana enterprise, this position will develop a comprehensive knowledge of call center business strategies, capabilities, and best practices</li><li>
Develop and execute our Consumer Service vision and strategy, promoting a consumer-centric mindset across the organization</li><li>
Establishes organizationally aligned performance goals, timelines and outcome measures.</li><li>
Oversees incentive design and tracking for call center associates</li><li>
Manages our BPO/Vendor strategy, pricing, and contracting, ensuring vendor partners meet the service level agreements and timeline</li><li>
Responsible for prioritizing and adjusting the strategic plan and initiatives in response to organizational, regulatory or market driven imperatives.</li><li>
Directly responsible for a total team of 500 internal FTEs, and over 2000 vendor associates that help support customer experience</li><li>
Owns all customer service for members who can leverage CenterWell Pharmacy for their prescription or OTC benefit. This includes the components of Inbound Calls, Outbound Calls, Vendor Management, Operational Reporting, and Consumer Experience.</li></ul><h1 class="jobSectionHeader"> 

Use your skills to make an impact
 
</h1><ul><li>Required Qualifications 
</li><li>
 10-12+ years of progressive leadership experience in healthcare operations, contact center management, PBM, or specialty pharmacy environments</li><li>
 8+ years direct experience leading large-scale, multi-site or enterprise contact center operations (500+ FTEs, including BPO/vendor environments)</li><li>
 10+ years of technical experience leading or implementing AI-driven contact center automation, including voice AI, chatbots, and intelligent virtual agents</li><li>
Bachelor&rsquo;s Degree and/or equivalent experience (2 years&rsquo; experience per year of education as a equivalent substitute)</li><li>
10 years of technical operational experience in a call center or operational environment</li><li>
8 or more years of direct management experience, leading not only individual contributors, but leading larger-scale operations of layers of leaders</li><li>
Experience with department budget oversight</li><li>
Prior demonstrated experience of driving operational improvements that support business strategy</li><li>
Prior demonstrated experience with project management, process improvement or process design</li><li>
Demonstrated problem solving skills; ability to give direction and make sound business decisions</li><li>
Demonstrated capability with coaching and developing associates formally and informally</li><li>
Demonstrated success as a collaborative leader and strong client relationship skills 
</li><li>
Preferred Qualifications</li><li>
Master&rsquo;s Degree</li><li>
Prior Experience in healthcare or insurance setting 
</li><li>
Additional Information</li><li>
Location
</li><li>WAH anywhere across US</li><li>
Requires travel as business needs dictate</li><li>
Must meet Work-At-Home Requirements for privacy and security</li><li>
Must provide a high-speed DSL or cable modem for the home office.</li><li>
Associates who live and work from home in the state of California will be reimbursed for their internet expense. A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload).</li></ul>
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$168,000 - $231,000 per year 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 04-16-2026<h1 class="jobSectionHeader"> 

About us 
</h1>
About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

Associate Vice President, Consumer Service Operations

Dawson

<div>
 
 
 
 Administrative Assistant
 
 
 
 
 
 
 Manufacturing &amp; Water Management Solutions
 
 
 
 
 
 
 $58,000k-$68,000k DOE
 
 
 
 
 
 
 Monday-Friday, 8:00am-5:00pm
 
 
 
 
 
 
 Hilliard, Ohio (onsite)
 
 
 
 
 
 
 Permanent Opportunity
 
 
 
 
 
 
 
 
 
 Under the direct supervision of the Administrative Manager, this position provides administrative support to the Executive Vice President-Supply Chain, Vice President-Manufacturing, Vice President-Logistics, Customer Service and Demand Planning, Vice President Advanced Engineering and Vice President Continuous Improvement. This position deals with a diverse group of important internal contacts in all levels of the organization, as well as external business associates, customers, vendors and visitors. Independent judgment is required to plan, prioritize and organize the diverse workload.
 
 
 
 
 
 
 
 
 
 Why You&rsquo;ll Love This Job:
 
 
 
 <ul>
 <li>
 Full benefits: Dental, Medical, Vision, Disability
 </li>
 <li>
 401k Match
 </li>
 <li>
 PTO/Holiday
 </li>
 <li>
 Dynamic work environment
 </li>
 <li>
 Hands-on Training
 </li>
 </ul>
 
 
 
 
 
 
 What You&rsquo;ll Do:
 
 
 
 <ul>
 <li>
 Scheduling and coordination of meetings, business conferences, programs, and Supply Chain executive team business travel
 </li>
 <li>
 Developing, compiling, and editing reports and presentations using Excel, PowerPoint, and other desktop software
 </li>
 <li>
 Receiving and processing invoices, tracking payments, and setting up new vendors
 </li>
 <li>
 Creating Purchase Orders in Oracle for Supply Chain departments
 </li>
 <li>
 HR &amp; Talent support for the Supply Chain team, including scheduling travel, interview agendas, and onboarding agendas for new hires
 </li>
 <li>
 Assembling highly confidential and time-sensitive information for Executive Business Leaders
 </li>
 <li>
 Managing, tracking, and distributing Supply Chain CIP&rsquo;s
 </li>
 <li>
 General support to Supply Chain Director-level positions
 </li>
 </ul>
 
 
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 
 <ul>
 <li>
 Ability to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple competing tasks and demands
 </li>
 <li>
 High level of interpersonal skills to handle sensitive and confidential situations; position continually requires demonstrated poise and tact
 </li>
 <li>
 Strong attention to detail in composing, typing, or proofreading materials, establishing priorities, and meeting deadlines
 </li>
 <li>
 Organizational skills and project management experience
 </li>
 <li>
 Knowledge of office administrative procedures
 </li>
 <li>
 Working knowledge of a variety of computer software applications including Microsoft Office, Word, Advanced Excel, PowerPoint, and Oracle
 </li>
 <li>
 Analytical ability to gather and summarize data for reports
 </li>
 <li>
 Excellent oral and written communication skills
 </li>
 <li>
 Professional appearance and telephone etiquette
 </li>
 <li>
 4-year college degree
 </li>
 <li>
 3&ndash;5 years of related experience
 </li>
 </ul>
 
 
</div>

Administrative Assistant

Fev Outlet

Company Overview: Fev Outlet is a registered retail brand located at 88 Fashion Boulevard, Abu Dhabi, UAE. We specialize in delivering quality fashion products at competitive prices while providing an exceptional shopping experience. We are currently seeking an experienced Vice President of Operations to lead our operational strategies and drive efficiency across our retail operations.Position Overview:As the Vice President of Operations, you will be responsible for overseeing and enhancing the company&rsquo;s operational processes to ensure a seamless shopping experience for our customers. You will work closely with various departments to implement strategies that align with our business goals.Key Responsibilities:<ul><li>Develop and implement effective operational strategies that enhance efficiency and support business growth.</li><li>Oversee daily operations, including inventory management, logistics, and customer service.</li><li>Collaborate with the executive team to define operational goals and drive initiatives that improve performance.</li><li>Monitor KPIs and analyze operational data to identify areas for improvement and optimization.</li><li>Foster a culture of excellence, accountability, and continuous improvement within the operations team.</li></ul>Qualifications:<ul><li>Proven experience as a Vice President of Operations or in a senior management role within the retail industry.</li><li>Strong knowledge of retail operations, supply chain management, and inventory control.</li><li>Excellent leadership and team management skills, with a focus on building high-performing teams.</li><li>Strong analytical and problem-solving abilities.</li><li>Exceptional communication skills, with the ability to engage stakeholders at all levels.</li></ul>Salary and Benefits:<ul><li>Competitive hourly salary ranging from 80 to 160 SAR/hr.</li><li>Opportunity to work in a dynamic and innovative retail environment.</li><li>Access to professional development and advancement opportunities.</li></ul>If you are a strategic leader with a passion for retail operations and a commitment to excellence, we encourage you to apply! Join Fev Outlet and help us shape the future of fashion retail.Job Types: Full-time, Part-time, PermanentPay: AED80.10 - AED160.34 per hourWork Location: On the road

Vice President of Operations

DAL Studio

Secretary cum Customer Service &ndash; Job ResponsibilitiesAdministrative Support<ul><li>Manage schedules, appointments, and meetings for management.</li><li>Prepare and draft correspondence, reports, and presentations.</li><li>Maintain organized records of contracts, quotations, and project files.</li></ul>Communication &amp; Coordination<ul><li>Handle incoming calls, emails, and inquiries in a professional manner.</li><li>Coordinate between departments (Sales, Warehouse, Technical Team) to ensure smooth operations.</li><li>Act as the point of contact for internal and external stakeholders.</li></ul>Document Management<ul><li>Prepare and process quotations, invoices, LPOs, and other administrative documents.</li><li>Ensure proper filing and tracking of company documents.</li></ul>Operational Support<ul><li>Assist in scheduling client meetings, site visits, and installations.</li><li>Coordinate with suppliers and follow up on deliveries and documentation.</li></ul>Confidentiality<ul><li>Maintain confidentiality of sensitive company and client information at all times.</li></ul>Customer Interaction<ul><li>Respond to customer inquiries via phone, email, and in person.</li><li>Provide accurate information about lighting products and smart home solutions.</li></ul>Sales &amp; Service Support<ul><li>Assist customers in selecting suitable products based on their requirements.</li><li>Coordinate with the sales team for quotations, follow-ups, and order confirmations.</li></ul>Order Handling<ul><li>Process customer orders and track delivery status.</li><li>Keep customers informed about order progress and timelines.</li></ul>After-Sales Support<ul><li>Handle customer complaints and service requests efficiently.</li><li>Coordinate with technical teams for installation, maintenance, and troubleshooting.</li></ul>Product Knowledge<ul><li>Maintain up-to-date knowledge of lighting systems, smart home automation, and product features.</li><li>Explain product benefits, usage, and compatibility to customers.</li></ul>Customer Experience<ul><li>Ensure high levels of customer satisfaction and maintain long-term relationships.</li><li>Record customer feedback for continuous improvement.</li></ul>Mandatory Requirement (Both Roles)<ul><li>Fluent in Arabic and English (both written and spoken) is mandatory.</li><li>Ability to communicate professionally with clients, suppliers, and internal teams in both languages.</li><li>Strong interpersonal and communication skills.</li></ul>Job Types: Full-time, PermanentPay: KD400.000 - KD450.000 per monthWork Location: Hybrid remote in Kuwait City

Secretary cum Customer Service

Stark State College (OH)

JOB
 Stark State College is seeking a highly skilled and motivated Administrative Assistant III to provide advanced administrative and executive-level support to the Vice President of Business, Finance & IT and the division. This position plays a vital role in ensuring the smooth, efficient operation of executive functions by managing complex administrative tasks, coordinating communication across departments, and supporting strategic initiatives that advance the College's mission. Typical Hours of Work: Typical hours are Monday through Friday, 8:00 a.m. until 4:30 p.m. on our Main Campus in North Canton. Annual Pay: $37,808- $49,151, commensurate with experience. You'll be a Great Fit If: You'd be a great fit if you're a proactive problem-solver who enjoys streamlining processes and supporting strategic initiatives. You combine administrative expertise with strong communication and organizational skills to help leaders—and the institution—achieve their goals. Typical Responsibilities Include: Provide comprehensive administrative support to the Vice President and departmental leaders (Comptroller, Bursar, etc.), including managing correspondence, reports, and confidential materials.Demonstrate initiative, discretion, and strategic coordination to support institutional compliance, financial operations, and cross-departmental alignment.Serve as the primary liaison between the Vice President and internal/external stakeholders, fostering effective communication and positive relationships.Support compliance and contract review processes by coordinating documentation and maintaining accurate records. Review legal agreements and MOUs for completeness, following guidance from legal counsel, and experience coordinating the legal and contract review process.Prepare, proofread, and edit professional reports, presentations, and official documents.Assist with financial operations, including expense tracking, account reconciliation, and budget documentation.Organize and coordinate divisional events and meetings, including logistics, agendas, and materials preparation.Identify opportunities to improve administrative efficiency and implement best practices across the division.Click Here to View the Full Job Description To Be Considered, You'll Need: Associate degree required (business, office administration, or related field preferred). Five years of administrative experience, preferably supporting senior executives. Preferred Qualifications (although not required): A bachelor's degree in business, office administration, or a related field is preferred. Knowledge/Skills/Abilities: Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio).Familiarity with software and systems such as Banner, Argos, and Razor's Edge (as applicable).Excellent organizational, communication, and project management skills.Proven ability to manage multiple priorities in a fast-paced environment.Strong professionalism, discretion, and customer-service orientation.Experience coordinating high-level events and handling sensitive or confidential materials.

Administrative Assistant III, Business, Finance & IT

Yamaha Motor Corporation, USA

<div>
 Yamaha Motor Corporation, USA is seeking an
 
 Executive Administrative Assistan
 
 t to provide high-level, trusted support to a Senior Vice President. This role is a critical partner to the SVP and leadership team, helping drive focus, efficiency, and alignment across a complex and fast-moving business. The ideal candidate is proactive, highly organized, and comfortable operating at the executive level-balancing discretion, sound judgment, and a strong service mindset while supporting business priorities that move Yamaha forward.
 
 
 
 What You'll Be Doing
 
 
 
 
 Executive Partnership
 
 
 
 <ul>
 <li>
 Serve as the primary administrative partner to the Senior Vice President, proactively managing a highly complex calendar and anticipating needs.
 </li>
 <li>
 Coordinate domestic and international travel, including logistics, itineraries, and expense management.
 </li>
 <li>
 Act as a trusted gatekeeper, prioritizing requests and ensuring the SVP's time is focused on the most impactful work.
 
 
 </li>
 </ul>
 
 Business &amp; Operational Support
 
 
 
 <ul>
 <li>
 Prepare, organize, and maintain executive-level correspondence
 </li>
 <li>
 Track action items and follow-ups to support accountability and execution across leadership teams.
 
 
 </li>
 </ul>
 
 Communication &amp; Relationship Management
 
 
 
 <ul>
 <li>
 Serve as a key point of contact between the SVP and internal leaders and executives, and external partners and customers
 </li>
 <li>
 Draft and edit executive communications with clarity, professionalism, and attention to detail.
 </li>
 <li>
 Build strong working relationships across the organization to support collaboration and information flow.
 
 
 </li>
 </ul>
 
 Judgment, Confidentiality &amp; Continuous Improvement
 
 
 
 <ul>
 <li>
 Handle sensitive and confidential information with discretion and integrity.
 </li>
 <li>
 Exercise sound judgment and independence in managing administrative and operational matters.
 </li>
 <li>
 Identify opportunities to improve executive workflows, administrative processes, and overall efficiency.
 
 
 </li>
 </ul>
 
 Special Projects, Additional Responsibilities
 
 
 
 <ul>
 <li>
 Support executive initiatives and special projects that advance business priorities and Yamaha's long-term goals.
 </li>
 <li>
 Support the Marine team with other duties as required
 
 
 </li>
 </ul>
 
 What You Need To Be Successful
 
 
 
 <ul>
 <li>
 High School Diploma or GED equivalent
 </li>
 <li>
 7+ years providing executive-level administrative support to senior leaders (VP, SVP, or C-Suite)
 </li>
 <li>
 Proficient in Microsoft Office applications (Word, Excel, Outlook, Powerpoint); comfortable learning new tools
 </li>
 <li>
 Exceptional customer service skills and customer service mindset
 </li>
 <li>
 Strong written and verbal communication skills with executive presence
 </li>
 <li>
 High level of professionalism, discretion, and emotional intelligence
 </li>
 <li>
 Demonstrated commitment to delivering excellent customer service
 </li>
 <li>
 Ability to manage multiple priorities across multi-entity organizations
 </li>
 <li>
 Ability to work independently, anticipate needs, and take initiative
 
 
 </li>
 </ul>
 Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At Yamaha, we understand that talent comes in various forms, as such we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
 
 
 
 What's In It For You
 
 
 
 <ul>
 <li>
 401(k) and Profit Sharing
 </li>
 <li>
 Fertility Benefits
 </li>
 <li>
 37.5 hour work-week
 </li>
 <li>
 Medical, Dental, Vision
 </li>
 <li>
 Life and AD&amp;D Insurance
 </li>
 <li>
 Wellness Program
 </li>
 <li>
 Short-Term Disability Coverage (for hourly roles)
 </li>
 <li>
 Long-Term Disability
 </li>
 <li>
 Student Debt Repayment Benefits
 </li>
 <li>
 Ability to borrow Yamaha product
 
 
 </li>
 </ul>
 
 Reports to
 
 : Senior Vice President
 
 
 Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
 
</div>

Executive Administrative Assistant to Senior VP

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