vip host

Cactus Petes Casino

<div>WE&rsquo;RE CHANGING ENTERTAINMENT. COME JOIN US.:<div></div><div> 
We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.</div><div></div><div> 
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits&mdash;such as day-one medical coverage, 401(k) matching, and annual performance bonus&mdash;may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.</div><div></div><div> 
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.</div> 
<div></div>
WE LOVE OUR WORK.:
<ul><li>Resolves ViP guest opportunities, conflicts, and complaints on behalf of the company in a fair and equitable manner.</li><li>
Develops relationships with ViP players to grow ViP player base and increase company revenues by assuring customer retention and repeat business.</li><li>
Attracts and manages ViP customers through weekly telemarketing and in-person contact on the casino floor. Exercises discretion to provide ViP guests with hospitality arrangements, including rooms, food, and beverages; assists with special requests.</li><li>
Devotes significant time to being visible and available on the casino floor in order to meet and greet ViP guests during individual visits, as well as during special events.</li><li>
Highly knowledgeable of Credit procedures, if applicable. Encourages the use of Credit and may extend lines of Credit when appropriate and permissible by state regulatory law.</li><li>
Makes decisions regarding valuable complimentaries based on a consideration of recorded play, earned points, comp availability, and customer profitability.</li><li>
Utilizes telemarketing, correspondence, referrals, email, and events to solicit high-value players and grow existing business.</li><li>
Achieves departmental sales and growth goals.</li><li>
Develops in-house invitation lists for special events and other significant hosting events.</li><li>
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.</li><li>
Assists in planning and executing special events and programs to stimulate revenue growth, improve operational costs, and enhance customer service levels.</li><li>
Utilizes Salesforce (CMS) tracking for all player contacts, profile preferences, and tasks. Completes all Salesforce task requirements in a timely manner; reviews all monthly metrics with manager and sets quarterly goals.</li><li>
Develops and maintains technical skills to maximize use of patron data systems.</li><li>
Establishes a direct line of communication with all service departments for the purpose of caring for high-value players.</li><li>
Monitors patron activity and profitability of all assigned ViP players.</li><li>
Maintains the confidentiality of player information including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc.</li><li>
Provides assistance at special events as needed.</li><li>
Exhibits a friendly, helpful, and courteous manner when dealing with customers of fellow hosts.</li><li>
Provides professional representation on behalf of the company at internal and external meetings and events.</li><li>
Ensures interactions with internal and external guests follow the guidelines of the customer service program.</li><li>
Adheres to all Corporate and local policies, procedures, and operating guidelines.</li><li>
Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.</li><li>
Maintains strict confidentiality in all company matters.</li></ul>
BRING US YOUR BEST.:
<ul><li>Bachelor&rsquo;s degree (B.A./B.S.) from four-year college or university; or minimum of five (5) years of customer service experience and/or training; or equivalent combination of education and experience.</li><li>
Must have a minimum of one (1) year of Casino Guest Service experience, including but not limited to Player Development, Slots, or Table Games.</li><li>
One (1) year of hosting experience with adequate customer following preferred. - Must have exceptional customer service and interpersonal skills.</li><li>
Must have excellent written and verbal communication skills; must be fluent and literate in English.</li><li>
Must have intermediate computer knowledge with proficiency in Microsoft Office applications (Word, Excel, and Outlook); Salesforce (CMS) and ACSC experience preferred.</li><li>
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.</li><li>
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.</li><li>
Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.</li><li>
Must be able to maintain confidentiality and a high level of professionalism at all times.</li><li>
Must have the ability to write reports and business correspondence.</li><li>
Ability to work collaboratively and communicate effectively with team members at all levels of the organization.</li><li>
Must have the ability to identify problems, collect and analyze data, and draw valid conclusions.</li><li>
Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.</li></ul>
STAY IN THE GAME. FOLLOW US.:
<div>
We&rsquo;ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino&reg;.</div><div></div><div> 
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability &mdash; for our community, our team members, our vendors, and our planet.</div><div></div><div> 
We're changing entertainment. Follow us.</div><div></div><div> 
Equal Opportunity Employer</div></div><div></div>

Executive Casino Host

North Point Hospitality Group

<div>About North Point Hospitality 
North Point Hospitality was started in 1978 and is located in Atlanta, Georgia. We build high-quality hotels in popular areas. Over the years, we&rsquo;ve worked with big hotel companies like Hilton and Marriott to create these projects. So far, we&rsquo;ve built 38 hotels from the ground up, investing over $600 million. Today, we own and manage 9 hotels in the Southeast, including 8 that are part of the Hilton and Marriott brands. We&rsquo;re also working on 5 more hotels that are either being built or planned. 
What do we bring to the table? 
<ul><li>
Free Parking / On Bus Route</li><li>
Early Access to Earned Wages</li><li>
Medical, Dental and Vision Insurance</li><li>
Travel Discounts</li><li>
 401K Match</li><li>
 PTO After 90 Days</li><li>
Competitive Pay</li><li>
What you'll do (mostly this...other duties may be assigned):</li></ul><ul><li>
Assist in the management of all Front Office operations to include, but not limited to guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, department management, policy and procedure implementation and enforcement and meeting participation and facilitation</li><li>
Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward</li><li>
Recruit, interview and train team members</li><li>
Assist in monitoring and assessing service and satisfaction trends, address issues and make improvements accordingly</li><li>
Oversee the VIP guest process including, but not limited to, reviewing VIP reservations and ensuring smooth check-in/check-out</li><li>
Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue</li><li>
Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies, and knowledge of the local area and events</li></ul> 
What you should bring to the table:<ul><li>
Professionalism</li><li>
Ability to delight by anticipating guest needs and responding in a friendly, helpful manner</li><li>
Ability to display a consistently caring and respectful attitude</li><li>
Act as a gracious host to guests, vendors and candidates for employment</li><li>
High School diploma or equivalent</li><li>
3-5 years&rsquo; guest services experience or equivalent</li></ul></div>

Assistant Front Office Manager

Cipriani

<div>
 
 Job description:
 
 
 
 
 POSITION PURPOSE:
 
 
 
 
 We are seeking a hospitality focused and organized individual to join our team as a Host/Hostess. The Host/Hostess plays a crucial role in being the first- and last-person guests interact with. This position is responsible for greeting guests, answering phones, managing reservations, and escorting guests to their seats.
 
 
 
 
 ESSENTIAL FUNCTIONS AND DUTIES:
 
 
 
 <ul>
 
 <li>
 Welcome and greet guests warmly upon their arrival and assign them to a wait list if necessary.
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 Monitor the wait list, providing accurate wait times and ensuring guest satisfaction while waiting for their table.
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 Escort and seat guests at their tables, starting their dining experience with an enjoyable experience.
 </li>
 
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 Assigning guests to tables they prefer, while keeping table rotation in mind to ensure a smooth flow of service.
 </li>
 
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 Receive, confirm and log reservations via phone, in-person or through our online reservation system, Sevenrooms, while monitoring any special requests or celebrations.
 </li>
 
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 Communicate VIP guest arrivals or special requests to dining room staff to ensure guests enjoy a polished and seamless dining experience.
 </li>
 
 <li>
 Listen, evaluate and respond to complaints and assist in resolving guest issues as efficiently as possible.
 </li>
 
 <li>
 Maintain a professional and polished appearance while exceeding guest expectations.
 </li>
 
 <li>
 Deliver the highest level of guest service by staying alert to all guest needs and executing requests to the best of your ability.
 </li>
 
 <li>
 Cater to guests that may require extra attention such as children or the elderly.
 </li>
 
 <li>
 Maintain a clean and presentable reception area, following all sanitation and safety guidelines.
 </li>
 
 <li>
 Handle cash, credit/debit cards, and other forms of payment securely and in accordance with company policies and procedures.
 </li>
 
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 Ensure the accuracy of orders by confirming items and prices with service staff and guests, verifying any modifications or special requests.
 </li>
 
 <li>
 Maintain a clean and organized cashier station, including restocking supplies, cleaning surfaces, and arranging menus or promotional materials.
 </li>
 
 <li>
 Provide exceptional customer service by addressing guest concerns or complaints promptly and professionally.
 </li>
 
 <li>
 Balance cash drawers and reconcile transactions at the end of each shift, following proper accounting procedures.
 </li>
 
 </ul>
 
 
 
 KNOWLEDGE, EXPERIENCE AND SKILLS
 
 
 
 <ul>
 
 <li>
 High school diploma or equivalent is preferred.
 </li>
 
 <li>
 
 Previous experience as a cashier, preferably in a restaurant or food service establishment.
 
 </li>
 
 <li>
 
 2 days overnight shift may be required (11:00 PM-7:00 AM)
 
 </li>
 
 <li>
 
 Must have experience handling cash transactions and operating Micros systems with accuracy and efficiency.
 
 </li>
 
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 Previous experience as a host in fine dining or upscale restaurant settings.
 </li>
 
 <li>
 Strong interpersonal skills, with the ability to communicate effectively and professionally with guests, colleagues, and management.
 </li>
 
 <li>
 Excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment.
 </li>
 
 <li>
 Ability to work independently and as part of a team, demonstrating reliability, flexibility, and a positive attitude.
 </li>
 
 <li>
 Proficiency in basic computer skills, including knowledge of scheduling software and point-of-sale systems.
 </li>
 
 <li>
 Flexibility to work a variety of shifts, including evenings, weekends, and holidays as required.
 </li>
 
 <li>
 Commitment to upholding the highest standards of customer service, professionalism, and integrity.
 </li>
 
 </ul>
 
 
 
 PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:
 
 
 
 <ul>
 
 <li>
 Ability to stand for extended periods and work in a fast-paced environment.
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 Endurance to withstand long hours of standing, walking, and repetitive motions.
 </li>
 
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 Lift and carry objects weighing up to 30 pounds.
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 Flexibility to bend, stoop, reach, and perform physical tasks.
 </li>
 
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 Adherence to proper lifting techniques and ergonomics to prevent strain or injury while performing job duties.
 </li>
 
 </ul>
 
 
 
 INTENT AND FUNCTION OF JOB DESCRIPTIONS
 
 
 
 
 All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded.  Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive.  Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts.  The organization maintains its status as an at-will employer.
 
 
 
 
 
 Cipriani is an equal opportunity employer.
 
 
 
 
 
 Job Type: Full-time
 
 
 
 Benefits:
 
 
 <ul>
 
 <li>
 401(k)
 </li>
 
 <li>
 Dental insurance
 </li>
 
 <li>
 Flexible schedule
 </li>
 
 <li>
 Health insurance
 </li>
 
 <li>
 Vision insurance
 </li>
 
 </ul>
 
 
 Experience:
 
 
 <ul>
 
 <li>
 Host/hostess: 1 year (Required)
 </li>
 
 <li>
 Fine dining: 1 year (Preferred)
 </li>
 
 </ul>
 
 
 
 
 
 
 Ability to Commute:
 
 
 <ul>
 
 <li>
 New York, NY 10004 (Required)
 </li>
 
 </ul>
 
 
 Ability to Relocate:
 
 
 <ul>
 
 <li>
 New York, NY 10004: Relocate before starting work (Required)
 </li>
 
 </ul>
 
 
 
 Work Location: In person
 
</div>

Host/Hostess

Nordic Holdings

macros system knowlegde,willing to join immediatelyCore guest service<ul><li>Greet/seat (as needed), present menus, explain specials; confirm allergies/dietary needs.</li><li>Recommend dishes/beverages; upsell pairings and promotions.</li><li>Take accurate orders, enter in POS with modifiers/allergy flags; manage course timing and fire orders.</li><li>Serve food/beverages per sequence of service; check-backs; manage table turns; handle guest recovery and escalate when needed.</li></ul>FOH/BOH coordination<ul><li>Liaise with kitchen/bar on timing, 86&rsquo;d items, and delays; communicate guest requests clearly.</li><li>Support host/runner/busser roles as needed; assist with VIP and large-party service.</li></ul>Beverage and alcohol service<ul><li>Prepare/serve wine, cocktails, coffee/tea; check IDs per law; follow responsible service policies.</li></ul>Cashiering and posting<ul><li>Present/close checks; split bills; process room charges with proper verification; handle cash/credit accurately; minimize voids/comps.</li></ul>Setup, side work, and closing<ul><li>Open: station mise en place, polish glass/silver, stock condiments/linen; verify cleanliness and table settings.</li><li>During: maintain station, reset tables, keep service areas tidy.</li><li>Close: side work, restock, reconcile tips, complete logs, secure outlets.</li></ul>Standards, safety, and compliance<ul><li>Follow HACCP/food safety, allergen, and sanitation SOPs; maintain grooming/uniform standards.</li><li>Handle breakage/sharps; report incidents; adhere to loss-prevention and key control.</li></ul>Variants by outlet (as assigned)<ul><li>In‑room dining: take phone orders, tray/trolley setup, timed delivery and clearance, post charges.</li><li>Banquets: follow BEOs; plated/buffet/banquet bar service; tray carrying; quick resets.</li><li>Bar/lounge: basic drink prep, snack service, barback support.</li></ul>Tools and reporting<ul><li>Use POS/handhelds, reservation/waitlist apps; complete shift logs, L&amp;F, and incident reports.</li></ul>Typical KPIs<ul><li>Guest cleanliness/service score; average check/upsell rate; table turn time; order accuracy/rework; void/comp accuracy; mystery shopper results.</li></ul>Common requirements<ul><li>1&ndash;2 years in restaurant/hotel service; POS proficiency; food handler and alcohol service permits (as required); carry trays and stand for long periods; nights/weekends/holidays.</li></ul>Want this tailored to outlet type (all‑day dining, fine dining, bar, IRD, banquets) and shift patterns?Job Type: Full-timeWork Location: In person

Waiter and Waitress

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 We are seeking a proactive and guest-focused Duty Manager, you will act as the face of the luxury 5* hotel, ensuring seamless service delivery and resolving guest concerns promptly and professionally. Your leadership and problem-solving skills will be critical in maintaining our reputation for outstanding hospitality.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Act as the primary point of contact for guest inquiries, concerns, and feedback, ensuring a prompt and satisfactory resolution.
 </li>
 <li>
 Oversee day-to-day operations ,Shifts particularly during peak hours, and ensure smooth coordination across departments.
 </li>
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 Lead and inspire the front desk, concierge, and guest services teams to deliver exceptional service.
 </li>
 <li>
 Handle escalated guest issues with professionalism and empathy.
 </li>
 <li>
 Monitor guest satisfaction metrics and implement initiatives to enhance the guest experience.
 </li>
 <li>
 Prepare and monitor accounts ensures correct account procedures are followed.
 </li>
 <li>
 Assist in training and mentoring staff to uphold the highest hospitality standards.
 </li>
 <li>
 Manage VIP 5* guest experiences, ensuring personalized service and attention to detail.
 </li>
 <li>
 Ensure compliance with hotel policies, procedures, and standards.
 </li>
 <li>
 Prepare shift reports and communicate relevant details to the management team.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Qualifications
 
 
 Degree in Hospitality Management or similar
 
 
 <ul>
 <li>
 Work experience in Middle East in a 4-5 star hotels
 </li>
 <li>
 Work experience in supervisory roles in Front Office
 </li>
 <li>
 Excellent command of English language (both Oral and Written).
 </li>
 <li>
 Arabic language will be an advantage
 </li>
 <li>
 Knowledge of the OPERA Cloud system
 </li>
 <li>
 Highly organized, career and result oriented with the ability to be flexible with hours, days off, assignment and additional duties.
 </li>
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 Must be able to work well under pressure in a fast paced and constantly changing environment.
 </li>
 </ul>
</div>

Duty Manager

Starlink Qatar

<div>
 
 
 Workplace Hospitality &amp; Experience Supervisor
 
 
 
 
 
 
 
 
 Role Purpose
 
 
 
 
 To oversee and enhance hospitality services across all facilities, ensuring high service standards for employees, management, and VIP visitors while managing vendor performance and overall workplace experience.
 
 
 
 
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ol>
 <li>
 Supervise and monitor all office boy services across facilities to ensure professional grooming, discipline, and consistent hospitality standards for employees, management, and VIP visitors.
 </li>
 <li>
 Oversee pantry operations, including hot and cold beverages, ensuring quality, proper storage, service standards, and efficient consumption management.
 </li>
 <li>
 Ensure premium hospitality support for management, VIP visitors, and employees in line with corporate expectations.
 </li>
 <li>
 Monitor and evaluate FM vendor performance, including hospitality manpower, SLAs, and KPIs, and ensure timely corrective actions.
 </li>
 <li>
 Conduct regular toolbox talks and daily briefings to reinforce service quality, behavior standards, and responsiveness.
 </li>
 <li>
 Oversee cafeteria operations across all locations, ensuring food quality, hygiene, safety, and overall service standards.
 </li>
 <li>
 Ensure compliance with food safety and hygiene regulations through inspections and coordination with vendors.
 </li>
 <li>
 Gather employee feedback on hospitality and cafeteria services and implement improvement initiatives to enhance workplace experience.
 </li>
 <li>
 Manage the monthly pop-up caf&eacute; program, including vendor coordination, setup, and performance evaluation.
 </li>
 <li>
 Conduct regular site visits and inspections across all facilities focusing on hospitality areas to ensure cleanliness, safety, hygiene, ambiance, and a comfortable working environment, while maintaining high standards at VIP areas, entrances, meeting rooms, and parking areas; prepare structured inspection reports and proactively follow up on all identified action points with relevant stakeholders until full closure.
 </li>
 <li>
 Manage complaints, incidents, and service escalations while supporting cost optimization and efficient resource utilization; review and validate contractor invoices, service reports, and contract compliance prior to payment approvals; and oversee the quality and suitability of consumables and soft items across facilities.
 </li>
 <li>
 Maintain and manage hospitality-related asset registers (home appliances, kitchenware, furniture), including tracking, inventory control, storage, maintenance, and movement coordination.
 </li>
 <li>
 Coordinate and supervise furniture movements, rearrangements, and setup requirements across facilities.
 </li>
 </ol>
 
 
 
 
 
 
 Preferred Experience (5&ndash;8 years minimum)
 
 
 
 <ul>
 <li>
 Corporate Facilities Management (Soft Services)
 </li>
 <li>
 4- or 5-star hotel operations (supervisory level)
 </li>
 <li>
 Large corporate office or business park hospitality supervision, including VIP and executive-level support
 </li>
 <li>
 Catering or multi-site cafeteria operations management
 </li>
 <li>
 Experience in high-profile customer interaction and service environments
 </li>
 </ul>
 
 
 
 
 
 
 Education &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field preferred
 </li>
 <li>
 Strong computer skills and familiarity with digital tools
 </li>
 <li>
 Experience with ERP and CAFM systems is preferred
 </li>
 </ul>
 
 
</div>

Workplace Hospitality & Experience Supervisor

Modon Facilities Management - L.L.C - S.P.C

Job Title: Administrator Cum Driver (VIP CEO Support)We are seeking a professional and reliable Administrator Cum Driver to provide administrative support and chauffeur services for our VIP CEO.Responsibilities:<ul><li>Handle daily administrative and office support tasks</li><li>Manage documents, schedules, emails, and coordination duties</li><li>Perform data entry, filing, and basic reporting</li><li>Provide safe, professional transportation for the CEO</li><li>Ensure timely travel and maintain confidentiality at all times</li><li>Assist with errands and other duties as required</li></ul>Requirements:<ul><li>Well-groomed and professional appearance</li><li>Strong English speaking and communication skills</li><li>Valid UAE Light Vehicle Driving License</li><li>Good knowledge of UAE roads and routes</li><li>Computer skills (MS Office, email, Excel, Word, and basic office systems)</li><li>Experience in administrative tasks and VIP driving preferred</li><li>Punctual, trustworthy, and discreet</li></ul>Job Type: PermanentWork Location: In person

Administrator Cum Driver (VIP CEO Support)

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