virtual customer assistant

Red Star Technologies Pvt. Ltd.

We are looking for a highly experienced and proactive Virtual Assistant to provide comprehensive administrative and operational support to our executive team. The ideal candidate will be skilled in managing multiple priorities, optimizing workflows, and delivering strategic support in a fast-paced environment.Key Responsibilities:<ul><li>Manage executive calendars, schedule appointments, and coordinate meetings across multiple time zones</li><li>Handle email correspondence, draft professional communications, and prepare reports</li><li>Conduct research, compile data, and create presentations as required</li><li>Track project timelines, follow up on deliverables, and ensure deadlines are met</li><li>Organize and maintain digital files, documents, and databases</li><li>Coordinate with internal teams, external stakeholders, and clients to ensure smooth operations</li><li>Prepare expense reports, invoices, and assist with basic bookkeeping tasks</li><li>Identify opportunities to improve processes and enhance operational efficiency</li><li>Train and support junior virtual assistants or administrative staff when needed</li><li>Maintain strict confidentiality and handle sensitive information with discretion</li></ul>Qualifications &amp; Skills:<ul><li>3&ndash;4 years of experience as a Virtual Assistant, Executive Assistant, or in a similar senior administrative role</li><li>Strong organizational and time-management skills with excellent attention to detail</li><li>Outstanding written and verbal communication skills in English</li><li>Proficiency in tools such as Google Workspace, Microsoft Office, and project management platforms (e.g., Asana, Trello, ClickUp)</li><li>Ability to work independently, take initiative, and anticipate executive needs</li><li>Strong problem-solving and decision-making capabilities</li><li>High level of professionalism, integrity, and confidentiality</li></ul>Compensation &amp; Benefits:<ul><li>Competitive salary based on experience</li><li>Opportunities for professional growth and development</li><li>Supportive and collaborative work environment</li></ul>Perks &amp; Benefits<ul><li>Competitive salary based on experience</li><li>Employee Security Fund</li><li>Paid leaves and loan facility</li><li>Performance-based bonuses</li><li>Friendly and collaborative work environment</li><li>Opportunities for learning and professional growth</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

Virtual Assistant

Nex Consulting Private Limited

Job Description:We are currently seeking motivated and detail-oriented Virtual Assistants to join our team at our Gulberg Greens office in Islamabad. This is an onsite role (not remote), ideal for both fresh graduates and experienced professionals looking to build a career in a professional and growth-driven environment.Key Responsibilities:<ul><li>Provide administrative and operational support to the team</li><li>Handle emails, scheduling, and data entry tasks</li><li>Maintain accurate records and documentation</li><li>Communicate with clients and internal teams professionally</li><li>Assist in day-to-day office and coordination tasks</li><li>Perform internet research and basic reporting when required</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred</li><li>Fresh and experienced candidates are encouraged to apply</li><li>Basic computer skills (MS Office, email handling, internet use)</li><li>Good communication and organizational skills</li><li>Ability to work in a fast-paced environment</li><li>Punctual, responsible, and willing to learn</li><li>Flexible with timings (US Based) Night Shift 6pm -3 am MON-FRI</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Professional and supportive work environment</li><li>Training and career growth opportunities</li><li>Exposure to corporate practices and client handling</li></ul>Job Location:Gulberg Greens, Islamabad (Onsite Position &ndash; Not Remote)Location: Gulberg Greens, IslamabadHow to Apply:Interested candidates can apply through Indeed or share their CV at hr@nexconsultingpk.comPay: Rs60,000.00 - Rs85,000.00 per monthWork Location: In person

Virtual Assistant (ONSITE)

aassio group

<div>
 
 We are looking for a detail-oriented and proactive Amazon Operations Assistant to support the day-to-day management of our Amazon Seller Central account. This role focuses on operational execution, product listing optimization, inventory management, and data-driven growth initiatives. If you have hands-on experience with Amazon FBA or FBM, strong organizational skills, and a passion for e-commerce operations, we&rsquo;d love to hear from you.
 
 
 Tasks
 
 <ul>
 
 <li>
 Manage a portfolio of products within Amazon Seller Central.
 </li>
 
 <li>
 Optimize product listings (titles, bullet points, descriptions, A+ content, backend keywords, and images) to boost search visibility and conversion.
 </li>
 
 <li>
 Monitor inventory levels, coordinate with supply chain or fulfillment partners to ensure stock availability and prevent stockouts or overstock.
 </li>
 
 <li>
 Track and analyze performance metrics such as BSR, CTR, CVR, and session data to identify growth opportunities.
 </li>
 
 <li>
 Implement and monitor pricing strategies, promotions, and coupons based on competitor analysis.
 </li>
 
 <li>
 Assist with handling customer messages, reviews, and returns in line with Amazon&rsquo;s guidelines.
 </li>
 
 <li>
 Ensure full compliance with Amazon&rsquo;s terms of service, listing policies, and performance metrics.
 </li>
 
 <li>
 Collaborate with marketing and creative teams to improve product visibility, keyword ranking, and overall account health.
 </li>
 
 </ul>
 
 Requirements
 
 <ul>
 
 <li>
 Minimum 1&ndash;2 years of hands-on experience with Amazon Seller Central
 </li>
 
 <li>
 Solid understanding of e-commerce platforms, preferably Amazon, Shopify, or Walmart Marketplace.
 </li>
 
 <li>
 Strong Excel/Google Sheets skills and familiarity with tools like Helium 10, Jungle Scout, or Keepa is a plus.
 </li>
 
 <li>
 Excellent attention to detail and ability to manage multiple tasks efficiently.
 </li>
 
 <li>
 Strong analytical thinking and ability to interpret performance data.
 </li>
 
 <li>
 Fluent written and verbal communication in English.
 </li>
 
 <li>
 A self-motivated individual who thrives in a remote, fast-paced environment.
 </li>
 
 </ul>
 
 Benefits
 
 <ul>
 
 <li>
 Career advancement opportunities in a rapidly growing e-commerce company.
 </li>
 
 <li>
 Competitive compensation based on experience and performance.
 </li>
 
 <li>
 Remote-first culture with flexible working hours.
 </li>
 
 <li>
 Exposure to advanced tools and platforms in Amazon marketplace operations.
 </li>
 
 <li>
 Professional growth through hands-on experience and continuous learning.
 </li>
 </ul>
</div>

Amazon Operations Assistant

Esols Ecommerce Solution

We are looking for a Amazon VA / to join our team of professionals.Key Responsibilities:➢ Managing the brand store on Amazon, ensuring that it is up-to-date with the latest products and promotions.➢ Optimize product listings and content for Amazon, SEO, PPC and conversion rate optimization.➢ Using knowledge of Amazon algorithms and best practices to improve sales, increase product visibility, and drive profitability.➢ Manage Campaigns, Amazon account activities, account health including product listings, pricing, promotions, and inventory management.➢ Conduct brand research and competitor analysis to identify opportunities for growth and develop effective strategies to stay ahead of the competition.➢ Monitor customer reviews and feedback on Amazon and other online platforms, and proactively address issues and complaints.➢ Ensuring that the brand's presence on Amazon is optimized to achieve maximum visibility, sales, and profitability.Requirements:➢ Bachelor's degree in marketing, business administration, or a related field.➢ 2 year of experience, and strong knowledge of Amazon marketplace.➢ Excellent communication and writing skills, with the ability to create compelling Amazon product listings and advertising copy.➢ Familiarity with online marketing and e-commerce principles and practices.➢ Passion for e-commerce and a desire to stay up-to-date with the latest industry trends and best practices.Note: It's an office-based job, not for work from home. Send your message on whatsapp if you are from Islamabad or rawalpindi 03101027867Office Address: Office No 7, 3rd Floor VIP Plaza, i-8 Markaz, IslamabadJob Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Amazon VA

Edge

<div>
 
 
 Who We Are
 
 
 
 
 
 
 At
 
 Edge
 
 , we are committed to connecting exceptional talent with exciting opportunities in the insurance field. With a reputation for excellence and a supportive work culture, we help our team members grow while making a real impact in the healthcare industry.
 
 
 
 
 
 
 Key Responsibilities
 
 :
 
 
 
 
 <ul>
 <li>
 Manage all renewals within NowCerts/Guidelight.
 </li>
 <li>
 Review policies for payments, audits, and outstanding requirements.
 </li>
 <li>
 Begin renewals 60&ndash;90 days before expiration.
 </li>
 <li>
 Ensure policies are ready for presentation 30 days prior to renewal.
 </li>
 <li>
 Request renewal terms from standard carriers in advance.
 </li>
 <li>
 Handle requirements for non-standard carriers.
 </li>
 <li>
 Flag premium increases over 5% for A, B, or C tier accounts.
 </li>
 <li>
 Monitor D-tier accounts as directed.
 </li>
 <li>
 Contact insureds 60 days before renewal to verify exposures and schedules.
 </li>
 <li>
 Confirm payroll, sales, vehicles, equipment, and operations.
 </li>
 <li>
 Track and follow up on responses.
 </li>
 <li>
 Assist with re-quoting accounts when needed.
 </li>
 <li>
 Update quote requests with current insured information.
 </li>
 <li>
 Prepare ACORD applications and supporting documentation.
 </li>
 <li>
 Ensure carrier quotes match updated account details.
 </li>
 <li>
 Handle COIs, endorsements, vehicle changes, and equipment updates.
 </li>
 <li>
 Process requests from leadership and team members.
 </li>
 <li>
 Update carriers and NowCerts with all account changes.
 </li>
 <li>
 Maintain accurate notes and documentation in NowCerts.
 </li>
 <li>
 Log client interactions, account actions, and internal communications.
 </li>
 <li>
 Keep records clear, complete, and up to date.
 </li>
 <li>
 Ensure consistency between client, carrier, and system data.
 </li>
 <li>
 Review schedules and resolve discrepancies before renewals.
 </li>
 <li>
 Renewals prepared 30 days in advance.
 </li>
 <li>
 Client data verified 60 days before renewal.
 </li>
 <li>
 Timely service request handling and strong communication.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 :
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Administration or
 </li>
 <li>
 
 At least 2 years of US Commercial Lines Insurance experience.
 
 </li>
 <li>
 Proficiency in Google Workspace, MS Office, Zoom.
 </li>
 <li>
 Minimum Internet speed of 100 MBPS fiber connection.
 </li>
 <li>
 Familiarity with insurance terminology and protocols.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Our Hiring Process
 
 
 
 
 
 <ol>
 <li>
 
 Application Review:
 
 Submit your application and resume. Our team carefully evaluates all candidates to ensure a good fit.
 </li>
 <li>
 
 Skill Assessment
 
 : Shortlisted candidates will be sent an online assessment. This helps us gauge your skills and communication expertise.
 </li>
 <li>
 
 Client Interviews
 
 : Candidates who finish training will participate in customer interviews to showcase their skills and align with specific client needs.
 </li>
 <li>
 
 Final Selection
 
 : Once there&rsquo;s a good match, you&rsquo;ll join the
 
 Edge Global Talent Community
 
 , ready to make an impact in the world of healthcare.
 </li>
 </ol>
 
 
 
 
 
 Why Choose Edge?
 
 
 
 
 
 <ul>
 <li>
 Be part of a dynamic, global community that values your skills.
 </li>
 <li>
 Work on projects that make a real difference in people's lives.
 </li>
 <li>
 Enjoy a clear path for career growth and development.
 </li>
 </ul>
 
 
 
 
 
 Talent boilerplate:
 
 
 
 
 
 
 At Edge, we&rsquo;re on a mission to create a world where geographic borders are no longer a barrier for people to obtain full-time employment and fair wages. That&rsquo;s why we&rsquo;ve created a global hiring network that seamlessly connects exceptional talent from all over the world with businesses in North America that most need to fill positions. The Edge Talent Network is a community of like-minded professionals through which you can unlock your potential, showcase your skills, and earn what you&rsquo;re worth.
 
 
 
 
 
 
 Equal opportunity employer statement:
 
 
 
 
 
 
 Edge is proud to be an equal-opportunity employer. We are committed to fostering a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status, or any other legally protected basis.
 
 
 
 
 
 
 https://onedge.co/about-us/
 
 
</div>

We are seeking a highly experienced and proactive Virtual Assistant to provide end-to-end administrative and operational support to our executive team. The ideal candidate will excel at managing competing priorities, improving workflows, and delivering reliable support in a dynamic, fast-paced environment.Key Responsibilities:<ul><li>Manage executive calendars, schedule meetings, and coordinate appointments across multiple time zones</li><li>Handle email correspondence, draft professional communications, and prepare reports</li><li>Conduct online research, analyze information, and develop presentations when required</li><li>Monitor project timelines, follow up on tasks, and ensure timely completion of deliverables</li><li>Maintain organized digital filing systems, records, and databases</li><li>Liaise with internal teams, clients, and external stakeholders to ensure effective coordination</li><li>Prepare expense reports, invoices, and assist with basic financial tracking</li><li>Identify process gaps and recommend improvements to enhance efficiency</li><li>Support or mentor junior administrative staff when required</li><li>Maintain strict confidentiality and handle sensitive information with professionalism</li></ul>Qualifications &amp; Skills:<ul><li>3&ndash;5 years of experience as a Virtual Assistant, Executive Assistant, or in a similar senior administrative role</li><li>Strong organizational and multitasking abilities with high attention to detail</li><li>Excellent written and verbal communication skills in English</li><li>Proficiency in tools such as Google Workspace, Microsoft Office, and project management platforms (Asana, Trello, ClickUp, etc.)</li><li>Ability to work independently and proactively anticipate needs</li><li>Strong analytical, problem-solving, and decision-making skills</li><li>High level of integrity, professionalism, and discretion</li></ul>What We Offer:<ul><li>Competitive salary based on experience</li><li>Growth and learning opportunities</li><li>A collaborative and supportive work environment</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

eServMD Pvt. Ltd.

We are seeking a highly organized and motivated Virtual Medical Assistant to support healthcare providers in delivering exceptional care to patients. This Onsite role involves assisting with a variety of administrative and operational tasks to streamline healthcare practices and ensure optimal patient care.Key Responsibilities:<ul><li>Administrative Support: Handle appointment scheduling, patient communication, and manage patient records.</li><li>Medical Documentation: Ensure accurate and timely entry of patient data, including medical history, treatment plans, and test results.</li><li>Billing and Coding: Assist with accurate billing, insurance verification, and coding for insurance claims.</li><li>Patient Coordination: Communicate with patients regarding follow-ups, appointment reminders, and medical inquiries.</li><li>Data Management: Organize patient charts and medical records, ensuring compliance with healthcare privacy regulations.</li></ul>Qualifications:<ul><li>Proven experience as a medical assistant or in a healthcare administrative role.</li><li>Familiarity with medical terminology and healthcare software (e.g., EHR/EMR systems).</li><li>Strong attention to detail and excellent organizational skills.</li><li>Good communication skills and ability to manage multiple tasks in a fast-paced environment.</li><li>Knowledge of US healthcare regulations and insurance procedures is a plus.</li></ul>Job Location: Park Road, Islamabad Job Timings: 5 PM to 2 AM (Night Shift - 5 days a week)Job Type: Full-timeTo apply, share your CV with us at hr.dept@eservmd.comJob Type: Full-timeWork Location: In person

Virtual Medical Assistant (US Healthcare)

Explore 179+ Virtual customer assistant in Islamabad this May. Find roles across top companies and apply now to boost your career.

179 virtual customer assistant jobs In Islamabad

Virtual Assistant

Virtual Assistant (ONSITE)

Amazon Operations Assistant

Amazon VA

Virtual Assistant

CSR

Virtual Medical Assistant (US Healthcare)