customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer support executive Jobs in Lahore

customer support executive

customer services representative Jobs in Lahore

customer services representative

customer services executive Jobs in Lahore

customer services executive

virtual customer assistant

Vortexian Tech (SMC-Pvt) Ltd

NotePlease read the job description carefully before applying. This is an onsite position &mdash; not remote.Virtual Assistant &ndash; Onsite (Lahore)A well-established company is looking for a Virtual Assistant to assist the CEO in daily operations, handle basic accounts &amp; administrative tasks, and support overall business activities.Work Details<ul><li>Work Days: Monday to Saturday</li><li>Timing: 6:00 PM &ndash; 3:00 AM</li><li>Work Mode: Onsite</li><li>Location: 170C, DHA Phase 8, Lahore</li></ul>Key Responsibilities<ul><li>Assist the CEO in day-to-day tasks and communication.</li><li>Manage staff attendance and daily records.</li><li>Support accounts and tax-related work.</li><li>Prepare and maintain reports, documents, and schedules.</li><li>Communicate professionally with internal teams and clients.</li></ul>Requirements<ul><li>Minimum 6 months internship or experience in accounts or admin work.</li><li>Bachelor&rsquo;s degree in Accounting, Finance, or a related field.</li><li>Good communication and organizational skills.</li><li>Ability to handle tasks responsibly with attention to detail.</li></ul>Who Can Apply<ul><li>Candidates with accounting or tax-related educational background.</li><li>Individuals who can work independently and assist in management tasks.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Virtual Assistant – Onsite (Lahore)

ibex

<div>
 We are seeking a highly skilled and creative
 
 AI Agent Conversation Designer/Engineer
 
 to join our team and help shape the next generation of customer experience through intelligent virtual agents. This role sits at the intersection of
 
 conversation design, user experience, AI/NLP technologies, and CX strategy
 
 . You will be responsible for crafting natural, engaging, and effective conversations for AI-powered customer service bots, and for building the logic, flows, and backend integrations that power them.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Design and optimize conversational experiences across text, voice, and multimodal AI agents that serve customer-facing use cases.
 </li>
 <li>
 Collaborate with CX, product, and engineering teams to define intents, utterances, and dialogue flows aligned to business goals and customer needs.
 </li>
 <li>
 Use tools such as Dialogflow, Microsoft Bot Framework, Rasa, Kore.ai, or proprietary platforms to develop, test, and deploy virtual agents.
 </li>
 <li>
 Write natural, human-like copy that reflects brand voice while supporting task completion, escalation, and error handling.
 </li>
 <li>
 Analyze conversational data to continuously improve agent performance&mdash;tuning intents, training datasets, and optimizing flows.
 </li>
 <li>
 Integrate back-end systems and APIs to allow bots to handle dynamic requests (e.g., checking account status, processing returns, scheduling).
 </li>
 <li>
 Develop test cases and perform QA to ensure smooth, bug-free performance in production environments.
 </li>
 <li>
 Stay up to date with NLP, LLMs, and conversational AI innovations to inform ongoing development and optimization.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Linguistics, UX Design, Human-Computer Interaction, AI, or a related field. Or equivalent on the job experience
 </li>
 <li>
 3+ years of experience in conversation design, chatbot development, or NLP engineering.
 </li>
 <li>
 Proficiency in one or more bot development platforms: Google Dialogflow, AWS Lex, Rasa, Kore.ai, Cognigy, etc.
 </li>
 <li>
 Familiarity with programming languages (e.g., Python, JavaScript) and basic API integration.
 </li>
 <li>
 Understanding of machine learning and natural language understanding (NLU) principles.
 </li>
 <li>
 Strong grasp of UX best practices, persona development, and user-centric design.
 </li>
 <li>
 Experience with LLM integration and prompt engineering (e.g., OpenAI, Anthropic, Cohere) is a strong plus.
 </li>
 <li>
 Excellent problem-solving, collaboration, and communication skills.
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Experience designing for voice assistants (e.g., Alexa, Google Assistant).
 </li>
 <li>
 Knowledge of analytics platforms (e.g., Voiceflow, Dashbot, Botanalytics) for bot performance tracking.
 </li>
 <li>
 Familiarity with customer service domains such as e-commerce, telecom, healthcare, or fintech.
 </li>
 <li>
 Background in multilingual or multicultural experience design.
 </li>
 </ul>
</div>

AI Conversation Designer

Billing Freedom

As the Virtual Medical Assistant Team Lead, you will supervise a team of Virtual Medical Assistants (VMAs), ensuring that the team delivers accurate, timely, and compliant support services. You will ensure operational excellence, mentor the team, monitor performance metrics, and work as a point of escalation for complex issues. You&rsquo;ll also help with process improvements and training, ensuring the team aligns with healthcare regulations and client requirements.Key Responsibilities<ul><li>Lead, coach and motivate the VMA team to achieve performance goals (accuracy, turnaround time, client satisfaction).</li><li>Assign tasks, manage schedules, monitor attendance, and ensure adequate coverage across shifts/timezones.</li><li>Monitor and analyse Key Performance Indicators (KPIs) such as appointment scheduling accuracy, EHR (Electronic Health Record) data entry accuracy, patient communication response time, billing/claims error rate, etc.</li><li>Serve as escalation point for complex issues (e.g., patient complaints, provider workflow bottlenecks, billing/insurance issues).</li><li>Ensure compliance with healthcare data privacy (e.g., HIPAA-style rules or local equivalents), confidentiality and client-specific standards.</li><li>Develop and deliver training (onboarding and ongoing) for new and existing team members on systems, workflows, quality expectations, tools.</li><li>Identify process improvements, propose and implement workflow enhancements, automation opportunities or best practices.</li><li>Collaborate with operations, clinical staff and client stakeholders to ensure smooth service delivery and continuous improvement.</li></ul>Required<ul><li>Bachelor&rsquo;s degree in Healthcare Administration, Business Administration, or similar field (or equivalent experience).</li><li>Minimum 1-2 years of experience in a healthcare administrative or virtual assistant environment, of which at least 1 year in a supervisory or team-lead role. (If local market requires different years, you can adjust accordingly.)</li><li>Strong understanding of medical terminology, healthcare administrative workflows, EHR systems, and medical billing/insurance basics.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Its an on-site night job from 7pm to 4am , are you willing to do work during this time shift ?</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Virtual Medical Assistant (Onsite)

Savvy Ecom

About the RoleSavvy Ecom Solutions is currently seeking a reliable, organized, and detail-oriented team member to join us in-person and handle returns, refunds, courier claims, and customer communication for our Amazon UK and Temu online stores.This role is ideal for someone who understands marketplace operations, enjoys solving problems, and takes pride in ensuring smooth, accurate workflows and happy customers.Key Responsibilities<ul><li>Process and track all refunds, returns, and replacements on Amazon and Temu.</li><li>Manage and submit Evri courier claims for lost or damaged parcels, ensuring proper follow-up.</li><li>Communicate with customers via email and platform messages, resolving issues promptly and professionally.</li><li>Maintain accurate records and logs of refunds, claims, and parcel issues.</li><li>Prepare weekly summary reports on refunds and claims for management.</li><li>Collaborate with the e-commerce team to improve efficiency and maintain service quality.</li><li>Support additional admin or operations tasks related to marketplace management as needed.</li></ul>Requirements<ul><li>Minimum 6 months&rsquo; experience managing or supporting Amazon Private Label (PL) operations.</li><li>Strong knowledge of Amazon Seller Central and/or Temu Seller Portal.</li><li>Familiar with Evri claim procedures (or willing to learn quickly).</li><li>Proficient in Microsoft Excel &ndash; comfortable creating reports, tracking data, and organizing information.</li><li>Excellent English communication skills &ndash; both written and verbal.</li><li>Strong attention to detail, organisation, and problem-solving skills.</li><li>Must be able to work in-person during standard business hours with our team.</li></ul>Nice to Have<ul><li>Experience in e-commerce customer service, logistics, or claims management.</li><li>Understanding of UK consumer return/refund regulations.</li><li>A proactive approach to work, with a focus on accuracy and accountability.</li></ul>Hours &amp; Pay<ul><li>Full-time, in-person position.</li><li>Monday&ndash;Friday, standard business hours.</li><li>Competitive salary based on experience.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

E-Commerce Returns, Refunds & Claims Assistant

Nasksoft Private Limited

Job OverviewWe are looking for a highly motivated AI Prompt Expert who can stay up-to-date with the latest AI tools, create effective prompts, and support multiple departments using AI workflows. The ideal candidate should be proactive, quick to learn, and able to execute tasks using the AI tools and guidelines shared by the company.Key ResponsibilitiesResearch and stay updated with new AI tools, features, and best practices across the industry.Create, optimize, and refine prompts for various use cases (marketing, content creation, design, analysis, automation, etc.).Assist all departments (Marketing, Creative, Sales, Operations, HR, etc.) by providing AI-driven solutions and task automation.Test, learn, and follow commands/instructions on the AI tools provided by the company.Build AI workflows and templates to improve productivity across the team.Provide quick support and troubleshooting for AI-related tasks.Create documentation, SOPs, and training material for internal teams.Experiment with new tools and share findings, improvements, and recommendations with management.RequirementsStrong understanding of AI concepts, especially prompt engineering.Experience with tools like ChatGPT, Midjourney, Claude, Runway, Opal, Synthesia, Zapier, or similar (training will be provided).Fast learner with the ability to adapt to new technologies.Excellent communication and problem-solving skills.Ability to work across multiple departments and handle different types of tasks.Creative mindset with attention to detail.Background in digital marketing, design, automation, or content creation.Previous experience using AI for business workflows.Salary &amp; GrowthCompetitive salary based on skills and experience.Salary Range is 60K to 100000KOpportunity to become the company&rsquo;s central AI specialist and lead future AI initiatives.Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

AI Prompt Expert

Faisal Movers Express

Hiring Alert &ndash; LahoreWe are looking for skilled resources for visiting faculty in the following fields:&#9989; Digital Marketing &amp; SEO&#9989; Artificial Intelligence&#9989; Amazon Virtual Assistant&#9989; Web Development&#9989; eCommerce&#9989; Graphic Design (UI/UX)&#9989; Office ManagementLocation: LahoreCourse Duration: 3 Months (Information Technology Sector)Apply Now / Contact Us for More Detailshr@glg.net.pkJob Type: Full-timePay: From Rs1.00 per monthWork Location: In person

Social Media Executive

THE ADVANTECH

Jr. Executive Assistant (International IT Company)Overview We are seeking a professional and highly presentable Executive Assistant to support our leadership team in a fast-paced international IT technology environment. The ideal candidate will have excellent English communication skills, a polished appearance, and the ability to confidently interact with global clients via calls, emails, and video meetings.Key Responsibilities<ul><li>Serve as the first point of contact for international clients, handling calls, emails, and inquiries with professionalism.</li><li>Manage executive calendars, schedule meetings across multiple time zones, and coordinate appointments.</li><li>Prepare correspondence, reports, and presentations for internal and client-facing use.</li><li>Assist in organizing travel, events, and client meetings.</li><li>Maintain confidentiality while handling sensitive company information.</li><li>Support executives with daily administrative tasks and special projects.</li></ul>Requirements<ul><li>Proven experience as an Executive Assistant, Personal Assistant, or Client Coordinator.</li><li>Excellent English communication skills (written and verbal).</li><li>Highly presentable appearance and professional demeanor for client-facing interactions.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency with MS Office, Google Workspace, and virtual communication tools (Zoom, RingCentral, Google Meet, etc.).</li><li>Ability to handle pressure and work with international teams across different time zones.</li><li>Familiarity with software stacks</li></ul>Preferred Qualifications<ul><li>Background in IT, eCommerce, AI/BI, or technology consulting industries.</li><li>Experience supporting C-level executives or senior leadership.</li><li>Familiarity with project management and CRM tools.</li></ul>Job Type: Full-timePay: Rs20,000.00 - Rs70,000.00 per monthExperience:<ul><li>Work: 2 years (Required)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Work Location: In person

Jr. Executive Assistant (International IT Company)

Explore 910+ Virtual customer assistant in Lahore this November. Find roles across top companies and apply now to boost your career.