customer service representative Jobs in Lahore

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customer support representative Jobs in Lahore

customer support representative

virtual customer assistant

The Noor Project

About Us: The Noor Project, through its Noor Technical and Training Institute (NTTI), provides vocational training to empower individuals with practical skills for today&rsquo;s digital economy.We are looking for a knowledgeable and enthusiastic Amazon Virtual Assistant Instructor to train students on managing Amazon seller accounts, e-commerce operations, and digital marketing essentials.Position: Amazon Virtual Assistant InstructorKey Responsibilities:<ul><li>Deliver comprehensive training on Amazon Seller Central management and virtual assistant tasks</li><li>Teach students how to optimize product listings, manage orders, handle customer service, and analyze sales data</li><li>Develop course materials, lesson plans, and assessments aligned with industry best practices</li><li>Guide learners through hands-on projects and real-world scenarios</li><li>Stay updated on the latest Amazon policies, tools, and e-commerce trends</li><li>Provide mentorship and support to students to help them succeed in freelance or professional roles</li></ul>Requirements:<ul><li>Proven experience as an Amazon Virtual Assistant or working in Amazon seller account management</li><li>Prior teaching or training experience preferred</li><li>Strong knowledge of Amazon Seller Central, SEO for listings, and e-commerce workflows</li><li>Excellent communication and presentation skills</li><li>Male Preferred.</li></ul>Location: EME LahoreSalary: 30,000 - 35,000 per month.Job Type: Part-timePay: Rs30,000.00 - Rs35,000.00 per monthExpected hours: 18 per weekWork Location: In person

Amazon Virtual Assistant Instructor

Kontempo Digital

Job Title: Virtual Assistant (Remote &ndash; Night Shift, USA Time) Location: Onsite Work Hours: 6:00 PM &ndash; 3:00 AM (USA Time) Location: 111-K Sector k DHA Phase 1 LahoreJob Description:Kontempo Digital is seeking a highly organized and proactive Virtual Assistant to support our operations. This is an onsite position requiring strong communication skills, multitasking abilities, and experience with CRM tools.Key Responsibilities:<ul><li>Conduct cold calling to generate leads and follow up with potential clients.</li><li>Manage and update multiple CRM platforms, including Salesforce and QuickBooks, to track sales and client interactions.</li><li>Schedule and coordinate meetings efficiently.</li><li>Repost content across multiple business platforms.</li><li>Ensure timely completion of assigned tasks.</li><li>Respond promptly and professionally to inquiries.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or a related field (or equivalent qualification).</li><li>Excellent USA accent and strong English communication skills are a must.</li><li>Experience in call centers or a similar customer service role is preferred.</li><li>Ability to work effectively in a night shift (USA time).</li><li>Proficiency in using CRM software and other business tools.</li></ul>Why Join Us?<ul><li>Work with a dynamic and growing team.</li><li>Opportunity to enhance your skills in a professional environment.</li><li>Competitive compensation based on experience and performance</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Support Manager/Calling Agent: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Virtual Assistant

Xtreme Technologies Pvt. Ltd.

We are seeking a highly motivated and detail-oriented Virtual Assistant to provide direct support to the CEO of a US based company. The ideal candidate will have prior experience in a similar executive support role, demonstrate excellent organizational skills, and must be very fluent in English. Female candidates are encourage to applyKey Responsibilities<ul><li>Provide comprehensive administrative support to the CEO, including scheduling, calendar management, and email correspondence.</li><li>Prepare reports, presentations, and spreadsheets with a strong focus on accuracy and attention to detail.</li><li>Conduct research, compile data, and prepare briefings for meetings.</li><li>Coordinate meetings, calls, and virtual conferences across multiple time zones.</li><li>Maintain confidentiality of sensitive information at all times.</li><li>Support the CEO with day-to-day operational and strategic tasks as needed.</li></ul>Qualifications<ul><li>Fluency in English (both spoken and written); US accent preferred.</li><li>Proven experience as a Virtual Assistant, Executive Assistant, or in a similar role supporting senior management.</li><li>Proficiency in Microsoft Excel (advanced functions preferred) and general MS Office Suite.</li><li>Ability to work effectively in a night shift (USA time).</li><li>Excellent communication, organizational, and time management skills.</li><li>Ability to work independently, prioritize effectively, and meet deadlines.</li><li>Tech-savvy and comfortable using remote collaboration tools (Zoom, Teams, Slack, etc.).</li></ul>Preferred Skills<ul><li>Prior experience supporting a CEO, founder, or executive team.</li><li>Strong problem-solving and decision-making abilities.</li><li>Flexibility to adapt to changing priorities and handle urgent requests.</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary (commensurate with experience).</li><li>Flexible remote work environment.</li><li>Opportunity to work closely with executive leadership and contribute to the growth of the company.</li></ul>Apply Now: Send your CV and anything that reflects who you are directly to hr@xtremetechnologies.netSalary: Rs100,000 - Rs200,000 monthly (based on experience) Work Hours: 7 PM - 4 AM (U.S. business hours) Location: Lahore (On-site)Job Type: Full-timePay: Rs100,000.00 - Rs200,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you comfortable working in Night Shift?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Virtual Assistant/ Executive Assistant: 3 years (Required)</li><li>Software House or Call Center: 4 years (Required)</li></ul>Language:<ul><li>English fluently (Required)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Esolutions Commerce

Job Title: Senior Amazon Virtual Assistant Expert Job Type: Onsite | Full-TimeJob Location : Iqbal Town LahoreOffice timing: 1pm to 9pmNote: Only apply if you are comfortable with these timings.Job Overview: We are looking for a skilled Amazon Virtual Assistant with expertise in Private Label or Wholesale models, Product Hunting, and Listing Creation for the USA markets. Candidates with a strong understanding of Amazon campaigns (PPC) are also highly desired. You will play an integral role in scaling our Amazon business through effective product sourcing, listing optimization, and marketing strategies..Key Responsibilities:<ul><li>Manage and grow Private Label/Wholesale Amazon accounts (UK/US)</li><li>Conduct product research to identify profitable items</li><li>Source products from suppliers and negotiate terms</li><li>Create and optimize Amazon listings (SEO, keywords, content)</li><li>Run and optimize Amazon PPC campaigns</li><li>Monitor inventory and manage FBA/FBM orders</li><li>Analyze sales data and competitor strategies</li><li>Handle customer service and review management</li><li>Ensure compliance with Amazon policies</li></ul>Qualifications:<ul><li>Experience with Amazon Private Label/Wholesale</li><li>Skilled in product sourcing and negotiations</li><li>Proficient in Amazon Seller Central and PPC</li><li>Strong listing optimization and SEO skills</li><li>Familiar with Helium 10/Jungle Scout</li><li>Analytical with good communication skills</li><li>UK/US market experience preferred</li></ul>Preferred Skills:<ul><li>Amazon advertising expertise</li><li>Data analysis and performance optimization</li><li>Inventory/pricing strategy knowledge</li></ul>Why Join Us?<ul><li>Competitive salary</li><li>Growth opportunities</li><li>Supportive team environment</li><li>Ongoing training</li></ul>Job Location : Iqbal Town LahoreOffice timing: 1pm to 9pmJob Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Amazon Virtual Assistant Expert

ibex

<div>
 We are seeking a highly skilled and creative
 
 AI Agent Conversation Designer/Engineer
 
 to join our team and help shape the next generation of customer experience through intelligent virtual agents. This role sits at the intersection of
 
 conversation design, user experience, AI/NLP technologies, and CX strategy
 
 . You will be responsible for crafting natural, engaging, and effective conversations for AI-powered customer service bots, and for building the logic, flows, and backend integrations that power them.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Design and optimize conversational experiences across text, voice, and multimodal AI agents that serve customer-facing use cases.
 </li>
 <li>
 Collaborate with CX, product, and engineering teams to define intents, utterances, and dialogue flows aligned to business goals and customer needs.
 </li>
 <li>
 Use tools such as Dialogflow, Microsoft Bot Framework, Rasa, Kore.ai, or proprietary platforms to develop, test, and deploy virtual agents.
 </li>
 <li>
 Write natural, human-like copy that reflects brand voice while supporting task completion, escalation, and error handling.
 </li>
 <li>
 Analyze conversational data to continuously improve agent performance&mdash;tuning intents, training datasets, and optimizing flows.
 </li>
 <li>
 Integrate back-end systems and APIs to allow bots to handle dynamic requests (e.g., checking account status, processing returns, scheduling).
 </li>
 <li>
 Develop test cases and perform QA to ensure smooth, bug-free performance in production environments.
 </li>
 <li>
 Stay up to date with NLP, LLMs, and conversational AI innovations to inform ongoing development and optimization.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Linguistics, UX Design, Human-Computer Interaction, AI, or a related field. Or equivalent on the job experience
 </li>
 <li>
 3+ years of experience in conversation design, chatbot development, or NLP engineering.
 </li>
 <li>
 Proficiency in one or more bot development platforms: Google Dialogflow, AWS Lex, Rasa, Kore.ai, Cognigy, etc.
 </li>
 <li>
 Familiarity with programming languages (e.g., Python, JavaScript) and basic API integration.
 </li>
 <li>
 Understanding of machine learning and natural language understanding (NLU) principles.
 </li>
 <li>
 Strong grasp of UX best practices, persona development, and user-centric design.
 </li>
 <li>
 Experience with LLM integration and prompt engineering (e.g., OpenAI, Anthropic, Cohere) is a strong plus.
 </li>
 <li>
 Excellent problem-solving, collaboration, and communication skills.
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Experience designing for voice assistants (e.g., Alexa, Google Assistant).
 </li>
 <li>
 Knowledge of analytics platforms (e.g., Voiceflow, Dashbot, Botanalytics) for bot performance tracking.
 </li>
 <li>
 Familiarity with customer service domains such as e-commerce, telecom, healthcare, or fintech.
 </li>
 <li>
 Background in multilingual or multicultural experience design.
 </li>
 </ul>
</div>

AI Conversation Engineer

TalentPop App

<div>
 
 We're Hiring: Sales and Support Virtual Assistant (VA)
 
 
 
 
 Remote | Full-Time | E-commerce Support
 
 
 
 At
 
 TalentPop App
 
 , we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a
 
 Sales and Support Virtual Assistant (VA)
 
 to join our remote team.
 
 
 If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions &mdash; this role may be a perfect fit.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide real-time support to customers via live chat, email, SMS, and phone
 </li>
 <li>
 Recommend products, assist in purchase decisions, and identify upsell/cross-sell opportunities
 </li>
 <li>
 Manage order inquiries, including shipping, tracking, returns, and refunds
 </li>
 <li>
 Update CRM tools and track customer interactions accurately
 </li>
 <li>
 Represent each e-commerce brand in a way that reflects their tone and values
 </li>
 <li>
 Share customer feedback and insights to improve sales processes
 </li>
 <li>
 Collaborate with internal teams to meet performance and service goals
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum of 1 year remote/online experience in sales, customer support, or virtual assistant roles
 </li>
 <li>
 Excellent written and verbal communication skills in English
 </li>
 <li>
 Comfortable using platforms such as Shopify, Gorgias, Zendesk, or similar tools
 </li>
 <li>
 Ability to work independently in a remote, fast-paced environment
 </li>
 <li>
 Detail-oriented, proactive, and results-driven
 
 
 </li>
 </ul>
 
 Technical Requirements
 
 
 
 <ul>
 <li>
 A personal PC or laptop with an i5 processor or higher.
 </li>
 <li>
 A stable internet connection with a minimum of 15 Mbps upload and download speeds.
 </li>
 <li>
 A quiet, professional workspace for calls.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Performance-based raises and commission opportunities
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Monthly health stipend or an HMO coverage to keep you feeling your best(location-dependent)
 </li>
 <li>
 Recognition bonuses for outstanding performance
 </li>
 <li>
 100% remote setup with a supportive, collaborative team environment
 </li>
 <li>
 Career development opportunities
 
 
 </li>
 </ul>
 
 To apply:
 
 Please include the application code
 
 BCS
 
 in your submission to be prioritized.
 
 
 When asked for the position title, select or write
 
 Brand Concierge
 
 .
 
 
 
 Join us at TalentPop App and help shape the future of e-commerce sales and support. Apply today.
 
</div>

Sales and Support VA

Nabia Creates

Job Title: Client Communications Coordinator (Virtual Assistant)Location: LahoreSalary: 50,000 &ndash; 100,000 per month (based on experience)Benefits:<ul><li>Remote work flexibility</li><li>Paid training and support</li><li>Opportunities for growth within the company</li><li>Performance-based incentives</li></ul>Role Summary: We are seeking a Client Communications Coordinator (VA) to maintain consistent and professional communication with clients. This role involves providing regular updates, managing expectations, and ensuring smooth coordination between clients and attorneys.Key Responsibilities:<ul><li>Provide timely case status updates to clients.</li><li>Answer client questions and relay important messages to attorneys.</li><li>Ensure clients attend scheduled medical appointments.</li><li>Collect additional documents and information requested by attorneys.</li></ul>Skills &amp; Requirements:<ul><li>Must speak and write fluent English.</li><li>Excellent customer service skills with empathy and professionalism.</li><li>Strong organizational and multitasking abilities.</li><li>Prior experience in client coordination or legal support (preferred).</li></ul>How to Apply: Interested candidates may send their CV/Resume to +923434541692.Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>2years : 3 years (Required)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Work Location: In person

Client Communications Coordinator (Virtual Assistant)

Explore 760+ Virtual customer assistant in Lahore this September. Find roles across top companies and apply now to boost your career.

760 virtual customer assistant jobs IN Lahore

Amazon Virtual Assistant Instructor

Virtual Assistant

Virtual Assistant

Amazon Virtual Assistant Expert

AI Conversation Engineer

Sales and Support VA

Client Communications Coordinator (Virtual Assistant)