customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

customer success executive Jobs in Lahore

customer success executive

assistant manager accounts Jobs in Lahore

assistant manager accounts

customer support representative Jobs in Lahore

customer support representative

virtual customer assistant

StackUp Technologies

job Title: Medical Virtual AssistantJob Type: Full-Time / RemoteJob Description: We are looking for a reliable and detail-oriented Medical Virtual Assistant to support healthcare professionals with administrative and communication tasks. The ideal candidate should have strong English communication skills and the ability to manage tasks efficiently in a remote work environment.Responsibilities:<ul><li>Manage patient appointments and scheduling</li><li>Handle inbound and outbound calls professionally</li><li>Maintain and update patient records</li><li>Assist with email communication and follow-ups</li><li>Provide administrative support to the medical team</li></ul>Requirements:<ul><li>Excellent English communication skills</li><li>Previous experience as a Virtual Assistant or in medical support (preferred)</li><li>Strong organizational and multitasking abilities</li><li>Basic knowledge of medical terminology is a plus</li><li>Reliable internet connection and laptop</li></ul>Salary: Competitive (based on experience)How to Apply: Interested candidates can apply through Indeed or send their resume to hr@stackuptechnologies.comJob Type: Full-timeWork Location: In person

Medical Virtual Assistant

Devflovv

Job Summary:We are looking for experienced Virtual Assistant. If you have a call centre background, and a British and American accent, it will be considered a plus (Females are encouraged to apply).Duties and Responsibilities:<ul><li>Receiving inbound/outbound calls and scheduling appointments</li><li>Efficiently Respondent to customer queries, explaining possible solutions and ensuring customers Feel supported and valued</li><li>Taking ownership of customer issues reported and bringing these to resolution</li><li>Build sustainable relationships of trust with customers through open and interactive communication</li><li>Verify and collect accurate information</li><li>Sending out emails and texts</li><li>Follow up with clients.</li><li>Provide accurate, valid, and right methods/tools.</li><li>Record Keeping Related to calls.</li></ul>Required skills and qualification:<ul><li>Exceptional English communication skills, and good written skills.</li><li>Understanding of company products, services, and policies</li><li>Proficiency with computers, especially with excel good typing skills</li><li>Active listener</li><li>Ability to work from 7:00 pm to 3:00 am</li><li>Preferably should have 6 months to 1 year of experience</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per yearLanguage:<ul><li>English (Preferred)</li></ul>Work Location: In person

Virtual Assistant-CSR

Talentive HR

<div>
 
 Job Summary:
 
 
 
 We are looking for a proactive and organized Virtual Assistant to support management with scheduling, calendar management, and meeting coordination. The ideal candidate should be comfortable handling Google Calendar or Outlook Calendar, ensuring timely follow-ups, and coordinating meetings with internal and external stakeholders. This role may require occasional travel to Islamabad and the UAE for official meetings and company events.
 
 
 
 Key Responsibilities:
 
 
 
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 Manage and maintain Google Calendar / Outlook Calendar for senior management.
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 Schedule meetings, appointments, and reminders to ensure efficient time management.
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 Follow up with management and stakeholders to confirm attendance and meeting preparedness.
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 Coordinate meeting logistics, including agenda, reminders, and documentation.
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 Maintain accurate records of scheduled meetings and important deadlines.
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 Communicate professionally with internal teams and external partners.
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 Provide administrative and coordination support to leadership.
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 Be available to travel to Islamabad and the UAE when required for official meetings or company events.
 
 
 
 </li>
 </ul>
 
 Requirements
 
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 Fresh graduate (Business Administration, Management, or related field preferred).
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 Basic knowledge of Google Workspace and Microsoft Outlook.
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 Strong organizational and time management skills.
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 Good written and verbal communication skills.
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 Ability to handle confidential information with professionalism.
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 Flexible and willing to travel when required.
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 Proactive attitude and strong attention to detail.
 
 
 
 </li>
 </ul>
 
 Preferred Skills:
 
 
 
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 Familiarity with online meeting tools (Zoom, Microsoft Teams, Google Meet).
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 Basic administrative or coordination experience (internship is a plus).
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 Ability to multitask and prioritize tasks effectively.
 
 
 
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 </ul>
 
 Travel Requirement:
 
 
 
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 Candidate must be willing to travel to Islamabad and UAE occasionally for official meetings.
 
 </li>
 </ul>
</div>

Virtual Assistant

NKU Technologies Pvt.Ltd.

We are seeking a Virtual Assistant Projects Lead who can take ownership of bidding and client acquisition on Upwork, manage VA-related projects, and provide guidance to junior team members. The ideal candidate will be proactive, flexible, and confident in handling both client interactions and internal team coordination. Strong written and verbal communication skills are essential for success in this role. Candidates should have prior experience in administrative assistance roles such as project coordination, recruitment, and meeting scheduling etc.Key Responsibilities<ul><li>Prepare and submit proposals for VA-related projects on Upwork and other freelance platforms.</li><li>Conduct initial client calls to understand project scope, requirements, and expectations.</li><li>Execute and manage VA tasks such as research, data entry, scheduling, and administrative support.</li><li>Provide support and mentorship to junior team members, ensuring timely and quality task completion.</li><li>Maintain clear and professional communication with clients to ensure satisfaction and long-term partnerships.</li><li>Track bidding activity and project progress, sharing regular performance updates with management.</li></ul>Requirements<ul><li>2&ndash;3 years of proven experience in Upwork bidding and VA service delivery.</li><li>Excellent written and verbal communication skills.</li><li>Prior experience in administrative assistance roles such as project coordination, recruitment, meeting scheduling, etc.</li><li>Strong client handling and task management abilities.</li><li>Experience in managing or mentoring a small team/juniors is preferred.</li><li>High degree of flexibility and adaptability across different types of tasks.</li><li>Ability to multitask, prioritize, and meet deadlines consistently.</li></ul>Perks &amp; Benefits<ul><li>Leadership role with strong growth potential.</li><li>Exposure to international clients and projects.</li><li>Competitive salary package with performance-based incentives.</li></ul>Job Type: Full-timePay: From Rs90,000.00 per monthWork Location: In person

Virtual Assistant (Upwork Sales)

Blue Star Manufacturing (Pvt) Limited

Job SummaryThe Administrative Assistant will be a key support member responsible for the accurate andtimely processing of sales orders, returns, and exchanges using our Enterprise ResourcePlanning (ERP) system, QuickBooks/NetSuite. This role requires exceptional attention to detail,strong data entry skills, and the ability to maintain organized and up-to-date records. The idealcandidate is proactive, proficient in QuickBooks, and eager to ensure smooth and efficienttransactional workflow.Key ResponsibilitiesOrder and Transaction ProcessingOrder Entry: Accurately enter and process new customer orders into QuickBooks andother relevant systems from various sources (e.g., email, sales team, e-commerceplatform exports).Order Fulfillment Coordination: Liaise with the warehouse/operations team to ensureorders are picked, packed, and shipped correctly and on schedule.Invoicing and Billing: Generate and distribute accurate sales invoices to customersfollowing company guidelines.Returns and Exchanges: Process all customer returns, refunds, and exchanges withinthe ERP system, ensuring proper inventory and financial adjustments are recorded.Troubleshooting: Investigate and resolve discrepancies related to orders, invoices,inventory, and shipping issues.Documentation: Maintain comprehensive digital and physical records for all orders,returns, and related communication.Data Entry and Administrative SupportGeneral Data Entry: Perform high-volume data entry, maintaining and updating variousdatabases, spreadsheets (Excel), and company records with a high degree of accuracy.New items Entry into the ERPReporting: Assist in generating basic reports related to sales, returns, and inventorylevels as requested by management.File Management: Organize and maintain office filing systems, both digital and hardcopy, ensuring confidentiality and easy retrieval.Communication: Handle professional communication with customers and internalteams regarding order status, tracking, and transactional inquiries.Office Support: Provide general administrative support, which may include managingoffice supplies, handling mail, and assisting with light clerical tasks.Other related tasks assigned from time-to-timeEligibility RequirementThe ideal candidate should meet the following eligibility criteria 1-1.5 years of hands-on experience of providing ecommerce administrative assistant orusing an ERP system in an ecommerce setup for order processing, invoicing, and returnsmanagement. Proficient in Microsoft Excel for data entry, reporting, and database updates. Strong data entry accuracy and attention to detail in managing high-volumetransactional data. Familiar with Accounts Payable and Receivable functions, including invoicing, billing, andreconciliation of customer transactions. Skilled in order management, record keeping, and documentation of digital and physicalfiles. Ability to assist with sales order processing, returns/exchanges, and inventoryadjustments. Excellent written communication for professional email and chat correspondence withinternal teams and customers. Capable of resolving discrepancies and providing clear, courteous updates on order ortransaction status. Highly organized, proactive, and capable of multitasking in a fast-paced officeenvironment. Strong commitment to maintaining accuracy, confidentiality, and workflow efficiency.Comfortable working with the EST timing (6:00PM to 3:00AM PKT)Work Location: In person

E-commerce Operations Assistant

Master Expert

We are looking for Female Office AssistantOffice Location LahoreOffice Assistant Responsibilities:Handling incoming calls and other communications.Managing filing system.Recording information as needed.Greeting clients and visitors as needed.Updating paperwork, maintaining documents, and word processing.Helping organize and maintain office common areas.Performing general office clerk duties and errands.Organizing travel by booking accommodation and reservation needs as required.Coordinating events as necessary. Maintaining supply inventory.Maintaining office equipment as needed.Aiding with client reception as needed. Experience as a virtual assistant.Creating, maintaining, and entering information into databases.For quick response please share your cv on Whats App 0300 44 04 333Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthExperience:<ul><li>Receptionist: 1 year (Preferred)</li><li>Customer Service: 1 year (Preferred)</li><li>Social Media: 1 year (Preferred)</li></ul>Work Location: In person

Office Assistant - Female

Savvy Ecom

About the RoleSavvy Ecom Solutions is currently seeking a reliable, organized, and detail-oriented team member to join us in-person and handle returns, refunds, courier claims, and customer communication for our Amazon UK and Temu online stores.This role is ideal for someone who understands marketplace operations, enjoys solving problems, and takes pride in ensuring smooth, accurate workflows and happy customers.Key Responsibilities<ul><li>Process and track all refunds, returns, and replacements on Amazon and Temu.</li><li>Manage and submit Evri courier claims for lost or damaged parcels, ensuring proper follow-up.</li><li>Communicate with customers via email and platform messages, resolving issues promptly and professionally.</li><li>Maintain accurate records and logs of refunds, claims, and parcel issues.</li><li>Prepare weekly summary reports on refunds and claims for management.</li><li>Collaborate with the e-commerce team to improve efficiency and maintain service quality.</li><li>Support additional admin or operations tasks related to marketplace management as needed.</li></ul>Requirements<ul><li>Minimum 6 months&rsquo; experience managing or supporting Amazon Private Label (PL) operations.</li><li>Strong knowledge of Amazon Seller Central and/or Temu Seller Portal.</li><li>Familiar with Evri claim procedures (or willing to learn quickly).</li><li>Proficient in Microsoft Excel &ndash; comfortable creating reports, tracking data, and organizing information.</li><li>Excellent English communication skills &ndash; both written and verbal.</li><li>Strong attention to detail, organisation, and problem-solving skills.</li><li>Must be able to work in-person during standard business hours with our team.</li></ul>Nice to Have<ul><li>Experience in e-commerce customer service, logistics, or claims management.</li><li>Understanding of UK consumer return/refund regulations.</li><li>A proactive approach to work, with a focus on accuracy and accountability.</li></ul>Hours &amp; Pay<ul><li>Full-time, in-person position.</li><li>Monday&ndash;Friday, standard business hours.</li><li>Competitive salary based on experience.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Amazon Returns, Refunds & Claims Assistant

Explore 595+ Virtual customer assistant in Lahore this March. Find roles across top companies and apply now to boost your career.