virtual customer assistant

BrilZen

Job Title: Virtual AssistantLocation: Gulberg II main Market, Lahore Job Type: On-site ( Monday to Friday) Job Time: 8pm to 5am Salary: Market Competitive Experience: 2 yearsAbout Company:BRILZEN is a fast-growing and innovative startup, offering a comprehensive one-stop platform for high-quality freelance services. We are committed to solving common business challenges by streamlining collaboration, reducing costs, and eliminating the need for multiple service providers. Our mission is to deliver seamless, efficient, and impactful solutions that empower individuals and businesses to thrive.Our services include<ul><li>Social media management</li><li>Email management</li><li>Administrative assistance</li><li>Customer support</li><li>Cold calling</li><li>Lead generation</li><li>Graphic design</li><li>WordPress development.</li></ul>At BrilZen, our vision is to empower businesses of all sizes and industries by providing top-tier freelance services. We aim to alleviate common challenges such as communication barriers, high costs, and the need to hire multiple professionals for diverse tasks. We are committed to infusing brilliance into every project and ensuring a harmonious and efficient collaboration process.Job Summary:We are looking for a detail-oriented and proactive Virtual Assistant to support our US-based team while working onsite from our Lahore office. This role requires strong communication skills, organizational ability, and the flexibility to manage tasks aligned with US time zones.Key Responsibilities<ul><li>Manage schedules, meetings, and calendars for US-based executives.</li><li>Handle email correspondence, draft responses, and maintain inbox organization.</li><li>Assist with documentation, reports, and presentation preparation.</li><li>Conduct research and compile summaries for decision-making.</li><li>Manage travel arrangements and booking coordination (if required).</li><li>Maintain data accuracy in systems, spreadsheets, and databases.</li><li>Provide administrative support to management and project teams.</li><li>Collaborate with colleagues to ensure smooth operations between US and Pakistan teams.</li></ul>Requirements<ul><li>Prior experience as a Virtual Assistant / Administrative Assistant (international exposure preferred).</li><li>Excellent English communication skills (written and spoken).</li><li>Strong organizational and multitasking skills.</li><li>Proficiency in MS Office Suite, Google Workspace, and related tools.</li><li>Knowledge of project management and collaboration tools (Slack, Asana, Trello, Notion) is a plus.</li><li>Ability to work onsite in night shift to match US working hours.</li></ul>What We Offer<ul><li>Competitive salary.</li><li>Professional work environment.</li><li>Career growth with exposure to US clients and operations.</li><li>Stable office-based role (no work-from-home).</li><li>5 Working Days (Mon to Fri)</li></ul>How to Apply:Please send us your resume to email: Join us and be a part of our growth journey!Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Virtual Assistant

IP Traders (USA)

Job descriptionLooking for an Amazon VA for the USA market.We are looking for a highly organized and detail-oriented Amazon Virtual Assistant (VA) to support our e-commerce operations. The ideal candidate will have experience managing Amazon seller accounts, optimizing product listings, and ensuring smooth day-to-day operationResponsibilities:<ul><li>Manage and optimize Amazon product listings (title, description, keywords, images, etc.).</li><li>Handle customer inquiries, reviews, and feedback promptly and professionally.</li><li>Conduct keyword research and implement Amazon SEO strategies.</li><li>Track and analyze sales performance using Amazon Seller Central.</li><li>Research new product opportunities and competitors.</li><li>Assist with order processing, returns, and refunds.</li><li>Stay updated on Amazon policies and ensure compliance.</li><li>Perform other administrative tasks as needed.</li></ul>Requirements:<ul><li>Proven experience as an Amazon Virtual Assistant or similar role.</li><li>Strong understanding of Amazon Seller Central and FBA (Fulfillment by Amazon).</li><li>Proficiency in Amazon SEO, PPC, and product listing optimization.</li><li>Excellent communication skills (written and verbal).</li><li>Strong organizational and time-management skills.</li><li>Ability to work independently and meet deadlines.</li><li>Familiarity with tools like Helium 10, Jungle Scout, or Keepa is a plus.</li><li>Basic knowledge of e-commerce and online retail.</li></ul>Office Based Job Timings: 9am to 5pm Monday To FridayJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Amazon VA

Hashtag Media

****Please read the requirements carefully before applying****Job Title: Virtual Assistant Job Type: Remote, Full-TimeTimings: 9 pm-6 am Location: Gulberg Greens, Islamabad Days: Monday to SaturdayJob Overview:Hashtag Media is a creative digital agency specializing in web design, web development, branding, and digital marketing. We are expanding our team and seeking an experienced Virtual Assistant to help us efficiently manage communication on Fiverr and Upwork. The ideal candidate will handle client inquiries, monitor inboxes, maintain records of conversations, and escalate important matters promptly.Key Responsibilities<ul><li>Monitor Inboxes: Regularly check for new messages and inquiries on both Fiverr and Upwork.</li><li>Respond to Inquiries: Reply to client messages in a timely and professional manner.</li><li>Initial Triage: Screen messages to determine if they can be handled directly or require escalation.</li><li>Communication: Immediately notify about urgent or complex client requests.</li><li>Maintain Records: Keep track of ongoing conversations and project statuses for smooth follow-ups.</li><li>Collaborate with the internal team through designated communication channels to align on client communication, project updates, and timelines.</li></ul>What We&rsquo;re Looking For<ul><li>Experience: Minimum 1 year of proven experience in client handling, customer support, or a related role.</li><li>Familiarity with Freelance Platforms: Previous experience with Fiverr and Upwork is a plus.</li><li>Communication Skills: Strong written communication skills with the ability to write clear, concise, and friendly messages.</li><li>Reliability: Must be dependable and consistent in monitoring and responding to messages.</li><li>Independence: Ability to work independently, take initiative, and manage tasks without constant supervision.</li></ul>Note: This is primarily a remote role, with six working days a week. However, the employee is required to attend the office as needed or when requested by the management.Interested candidates can share their resumes at career@hashtagmedia.aeJob Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Location:<ul><li>Islamabad (Preferred)</li></ul>Work Location: In person

Bexcode Services

Job Description (JD)Position: Virtual Medical Assistant (VMA) &ndash; US Healthcare Support Location: Remote (WFH) &ndash; India (Ahmedabad preferred) Work Hours: 5:30 PM &ndash; 3:00 AM IST (aligning with US time zones) Company: [Your Company Name] &ndash; A fast-growing HealthTech company supporting US doctors, clinics, and healthcare organizationsAbout the RoleWe are looking for a Virtual Medical Assistant to support US-based healthcare professionals. The ideal candidate has strong English communication, experience in handling healthcare admin tasks, and the ability to work independently during US business hours.Key Responsibilities<ul><li>Manage patient scheduling, reminders, and follow-ups</li><li>Handle electronic health record (EHR/EMR) updates accurately</li><li>Support doctors with documentation, charting, and medical notes</li><li>Respond to patient queries via email, calls, or chat (as per compliance rules)</li><li>Assist in medical billing, coding basics, and insurance coordination (if trained)</li><li>Coordinate with pharmacies, labs, and diagnostic centers for orders/results</li><li>Provide daily reports/updates to doctors or US teams</li><li>Maintain confidentiality and follow HIPAA compliance guidelines</li></ul>Key Requirements:<ul><li>Graduate (Life Sciences, Nursing, Pharma background preferred but not mandatory)</li><li>Prior experience as a Medical Virtual Assistant / Healthcare BPO / Medical Transcriptionist is a strong plus</li><li>Excellent English communication (written + spoken)</li><li>Familiarity with EHR/EMR systems (Athenahealth, Kareo, eClinicalWorks, etc.) is an advantage</li><li>Strong multitasking, attention to detail, and client-facing confidence</li><li>Ability to work US night shift hours</li><li>Must have reliable internet and quiet work environment</li></ul>What We Offer<ul><li>Fully remote role (Work-from-home)</li><li>Opportunity to work with US doctors and healthcare startups</li><li>Training on EHR/EMR tools and compliance (HIPAA basics)</li><li>Career growth into Team Lead / Operations Manager roles in healthcare support</li></ul>Job Types: Full-time, PermanentPay: &#8377;35,000.00 - &#8377;45,000.00 per monthBenefits:<ul><li>Work from home</li></ul>

Virtual Medical Assistant

Tech786

SummaryDescription:We&rsquo;re looking for a Social Media &amp; Virtual Assistant to help us stay consistent and organized across multiple platforms.Key Responsibilities:* Schedule and publish social media content across platforms (Instagram, LinkedIn, Facebook, etc.)* Write engaging captions using provided copy prompts, tone guides, or repurpose existing content* Monitor notifications, respond to comments/messages, and engage with relevant accounts* Track performance (likes, comments, shares, saves) and update monthly reports* Organize digital files (content folders, templates, campaign docs)* Perform light admin tasks (e.g., updating Airtable, organizing Google Drive, uploading content to websites or portals)Requirements:* 2+ years of experience as a social media VA or content assistant* Familiarity with scheduling tools (Later, Buffer, Hootsuite, or GoHighLevel preferred)* Attention to detail and ability to follow systems* Comfortable with G Suite, Canva (basic), and simple performance tracking* Proactive, organized, and dependableBonus Skills:* Experience working with coaches, SaaS, or personal brands* Familiarity with tools like Trello, Airtable, or Slack* Light customer service or inbox management experienceTo Apply:Please send:1. A short intro about your experience managing social content and admin tasks2. 2&ndash;3 examples of accounts you&rsquo;ve helped manage (or portfolio if available)4. A quick note on how you stay organized and keep tasks on scheduleJob Type: Full-timePay: From Rs30,000.00 per monthWork Location: In person

Social Media & Virtual Assistant

RevMed Medical Billing (Back Office)

We are hiring for a full-time Medical Virtual Assistant (In-Office) position at our office in Rawalpindi. As a Medical Virtual Assistant, you will handle a variety of medical-related tasks, including assisting with medical office operations, patient care, medical records management, and medical terminology application.Are you a healthcare professional seeking a rewarding opportunity to use your expertise in a dynamic, growth-oriented environment? Join RevMed and make an impact with your skills and dedication!Requirements:<ul><li>Educational background in medicine, pharmacy, or nursing.</li><li>Must have prior experience with a medical billing company.</li><li>Proven skills in:</li><li>Medical Assisting and Patient Care.</li><li>Medical Terminology.</li><li>Medical Office Operations.</li><li>Medical Records Maintenance.</li><li>Strong communication, organizational, and multitasking abilities.</li><li>Excellent interpersonal skills with a team-oriented mindset.</li><li>Demonstrated professionalism, punctuality, honesty, and a strong work ethic.</li><li>Must have experience in a similar role is advantageous.</li><li>Willingness to grow and adapt in a fast-paced environment.</li></ul>Why Join RevMed?<ul><li>Collaborate with a team of skilled healthcare professionals.</li><li>Access opportunities for career advancement and skill development.</li><li>Be part of a meaningful and professional setting that values your contribution.</li></ul>How to Apply:Send your CV and a brief cover letter detailing your relevant experience to jobs@pmedics.com.We look forward to welcoming you to the MVAC team!Job Type: Full-timeWork Location: In person

Telelinkz

BillingFreedom is hiring a Virtual Medical Assistant to help manage patient care and administrative tasks remotely. Join a team committed to innovation, efficiency, and patient-centered support.Position OverviewAs a Virtual Medical Assistant, you will support healthcare providers with patient scheduling, medical records management, and coordination of billing inquiries. This role is perfect for a proactive individual who is organized, tech-savvy, and eager to make a meaningful impact in the healthcare sector.Responsibilities<ul><li>Assist with scheduling appointments, follow-ups, and patient communications.</li><li>Manage and update patient medical records with precision.</li><li>Handle billing-related inquiries, liaise with insurance companies, and support claim processes.</li><li>Provide secure communication between patients, healthcare providers, and administrative staff.</li><li>Ensure timely and accurate documentation across all platforms.</li></ul>Qualifications<ul><li>Knowledge of medical terminology, EMR systems, and billing software.</li><li>Strong organizational skills and attention to detail.</li><li>Excellent verbal and written communication abilities.</li><li>Ability to work independently and efficiently in a remote environment.</li><li>Fresh graduate in D-Pharmacy, DPT, or any medical-related field.</li><li>Open to candidates residing in Johar Town or nearby areas only</li></ul>Requirements<ul><li>Onsite position only &ndash; candidates must be based in Johar Town or nearby areas (Lahore).</li><li>Strong verbal and written communication skills.</li><li>Comfortable working night shift (6 PM &ndash; 3 AM).</li><li>Knowledge of medical terminology, EMR systems, and billing software (preferred).</li><li>Fresh graduates in D-Pharmacy, DPT, or related medical fields are encouraged to apply.</li><li>Strong organizational skills and attention to detail.</li></ul>Perks &amp; Benefits<ul><li>Competitive salary package.</li><li>Transport facility provided for female staff.</li><li>Growth and learning opportunities in a professional environment.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Virtual Medical Assistant (VMA)

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Virtual Medical Assistant

Virtual Medical Assistant (VMA)