virtual customer assistant

ABBlinds Window Solutions

Job Overview:Were looking for a highly organized and proactive Virtual Assistant to support daily business operations. In this role, youll assist with administrative and documentation tasks that help keep our team efficient and our clients supported. The ideal candidate is detail-oriented, comfortable using office software, and able to handle multiple responsibilities independently.Key Responsibilities:Manage calendars, schedule appointments, and coordinate virtual meetings. Perform administrative tasks including data entry, filing, and document organization. Handle customer inquiries and provide professional support by email and phone. Maintain accurate records and assist with basic bookkeeping support. Use QuickBooks for financial tracking and reporting (training can be provided). Assist with office management functions such as inventory tracking and ordering. Proofread and format documents to ensure clarity and professionalism. Support front desk operations virtually, including managing incoming calls. Collaborate with team members through Google Workspace. Provide personal assistant support when needed (e.g., scheduling travel, event coordination). Required Skills and Qualifications:Proficiency with Microsoft Office Suite and Google Workspace. Strong organizational and time-management skills. Excellent communication skills, written and verbal. Accurate typing and attention to detail for data entry tasks. Prior experience in administrative, clerical, or customer service roles. Ability to handle multiple tasks and work independently. Bilingual skills are a plus but not required. Familiarity with QuickBooks or willingness to learn. Why Join Us:Flexible remote work. Supportive team environment. Opportunity to grow administrative and operational skills. Required qualifications: <ul><li>Legally authorized to work in the United States</li><li>18 years or older</li></ul>

Virtual Operations / Documentation Assistant (Remote)

SOFTWIRE TECHNOLOGY

We are seeking a detail-oriented and reliable Virtual Assistant with experience in data entry to support our business operations. The role involves organizing, inputting, and updating data in spreadsheets and databases to ensure accuracy and efficiency. This is a remote position, ideal for a proactive freelancer who can work independently and deliver high-quality results.
Key Responsibilities:
• Perform accurate data entry into Google Sheets, Microsoft Excel, or CRM platforms.
• Organize and clean data to maintain consistent and error-free records.
• Verify and cross-check data for accuracy and completeness.
• Update and manage databases with current information (e.g., customer details, product inventories, or business records).
• Handle light administrative tasks, such as scheduling or email organization, as needed.
• Follow provided guidelines to ensure data integrity and confidentiality.
Requirements:
• Proven experience in data entry or virtual assistant roles (please provide examples of previous work).
• Proficiency in Microsoft Excel, Google Sheets, and/or CRM tools (e.g., HubSpot, Zoho, or similar).
• Strong attention to detail and commitment to accuracy.
• Excellent time management and ability to meet deadlines.

Virtual Assistant for Data Entry and Database Management

VirtueStaff

<div>
 VirtueStaff is seeking a proactive and detail-oriented Customer Service / Virtual Assistant to join our dedicated team. In this role, you will be providing exceptional customer support while also assisting with various administrative tasks. If you are passionate about helping others and thrive in a remote work environment, we want you on our team!
 
 
 
 Responsibilities
 
 
 
 <ul>
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 Deliver outstanding customer service by responding to inquiries via phone, email, and chat
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 Assist customers with their account-related questions, issues, and order processing
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 Perform administrative tasks such as data entry, appointment scheduling, and maintaining accurate records
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 Document and track customer interactions and escalate unresolved issues as necessary
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 Collaborate with team members to refine customer service processes and enhance overall client experience
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 Help with social media management and content updates when required
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 Provide feedback on customer service strategies and suggest improvements
 
 
 
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 </ul>
 
 Requirements
 
 
 
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 Proven experience in customer service, virtual assistance, or a similar role
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 Excellent communication skills, both written and verbal
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 Strong problem-solving skills and a customer-first attitude
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 Ability to multitask and manage time efficiently in a remote setting
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 Familiarity with CRM systems and various digital communication tools
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 Highly organized and detail-oriented
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 Ability to work independently as well as part of a team
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 Experience with social media platforms and digital marketing is a plus
 
 
 
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 </ul>
 
 Benefits
 
 
 
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 Work From Home
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 Performance Bonus
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 </ul>
</div>

Customer Service / Virtual Assistant

Vortexian Tech (SMC-Pvt) Ltd

NotePlease read the job description carefully before applying. This is an onsite position &mdash; not remote.Virtual Assistant &ndash; Onsite (Lahore)A well-established company is looking for a Virtual Assistant to assist the CEO in daily operations, handle basic accounts &amp; administrative tasks, and support overall business activities.Work Details<ul><li>Work Days: Monday to Saturday</li><li>Timing: 6:00 PM &ndash; 3:00 AM</li><li>Work Mode: Onsite</li><li>Location: 170C, DHA Phase 8, Lahore</li></ul>Key Responsibilities<ul><li>Assist the CEO in day-to-day tasks and communication.</li><li>Manage staff attendance and daily records.</li><li>Support accounts and tax-related work.</li><li>Prepare and maintain reports, documents, and schedules.</li><li>Communicate professionally with internal teams and clients.</li></ul>Requirements<ul><li>Minimum 6 months internship or experience in accounts or admin work.</li><li>Bachelor&rsquo;s degree in Accounting, Finance, or a related field.</li><li>Good communication and organizational skills.</li><li>Ability to handle tasks responsibly with attention to detail.</li></ul>Who Can Apply<ul><li>Candidates with accounting or tax-related educational background.</li><li>Individuals who can work independently and assist in management tasks.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Virtual Assistant – Onsite (Lahore)

Axecom Private Ltd.

Job Title: Amazon Virtual Assistant Location: Asia Pacific Trade Center, Opposite Millennium Mall, Gulistan-e-Johar, Karachi Timings: 8:00 PM &ndash; 4:00 AM (Monday &ndash; Friday) Position Type: Full-Time | OnsiteAbout the RoleWe&rsquo;re looking for a detail-oriented and proactive Amazon Virtual Assistant to join our e-commerce operations team. In this role, you&rsquo;ll assist with day-to-day Amazon account management, product listings, order processing, and research tasks.If you have strong organizational skills, a good command of English, and a passion for e-commerce, this is a great opportunity to build your career in the Amazon ecosystem.Key Responsibilities<ul><li>Manage product listings, titles, and descriptions on Amazon Seller Central.</li><li>Conduct product research and analyze competition using tools like Helium 10 or Jungle Scout.</li><li>Handle order processing, inventory updates, and pricing adjustments.</li><li>Monitor account health, feedback, and customer inquiries.</li><li>Prepare reports and maintain organized data records.</li><li>Assist with promotions, campaigns, and other administrative tasks as needed.</li><li>Coordinate with the internal team to ensure smooth store operations.</li></ul>Requirements<ul><li>Strong English communication and writing skills.</li><li>Good computer literacy and familiarity with e-commerce platforms.</li><li>Basic understanding of Amazon Seller Central operations.</li><li>Proficiency in Excel/Google Sheets.</li><li>Ability to work independently and manage multiple tasks efficiently.</li><li>Bachelor&rsquo;s degree (preferred, not mandatory).</li><li>Fresh graduates with strong English and computer skills are encouraged to apply.</li></ul>Job Type: Full-timeWork Location: In person

Amazon Virtual Assistant

Luxoft Technology Company

We are looking for a reliable Data Entry Virtual Assistant to manage and maintain our data accurately. This role requires entering information into spreadsheets or databases, organizing files, and assisting with administrative tasks. The ideal candidate is detail-oriented, efficient, and capable of handling large volumes of information.

Deliverables
• Accurately input data into spreadsheets, databases, or other systems.
• Maintain organized and up-to-date records.
• Assist in administrative tasks as needed.
• Ensure accuracy and consistency of information entered.
• Support team members with research and data management tasks.
• Requirements:
• Prior experience in data entry, virtual assistance, or administrative support.
• Strong attention to detail and accuracy.
• Proficiency in Excel, Google Sheets, or other relevant tools.

Remote Virtual Assistant for Data Entry

ibex

<div>
 We are seeking a highly skilled and creative
 
 AI Agent Conversation Designer/Engineer
 
 to join our team and help shape the next generation of customer experience through intelligent virtual agents. This role sits at the intersection of
 
 conversation design, user experience, AI/NLP technologies, and CX strategy
 
 . You will be responsible for crafting natural, engaging, and effective conversations for AI-powered customer service bots, and for building the logic, flows, and backend integrations that power them.
 
 
 
 Responsibilities
 
 
 
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 Design and optimize conversational experiences across text, voice, and multimodal AI agents that serve customer-facing use cases.
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 Collaborate with CX, product, and engineering teams to define intents, utterances, and dialogue flows aligned to business goals and customer needs.
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 Use tools such as Dialogflow, Microsoft Bot Framework, Rasa, Kore.ai, or proprietary platforms to develop, test, and deploy virtual agents.
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 Write natural, human-like copy that reflects brand voice while supporting task completion, escalation, and error handling.
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 Analyze conversational data to continuously improve agent performance&mdash;tuning intents, training datasets, and optimizing flows.
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 Integrate back-end systems and APIs to allow bots to handle dynamic requests (e.g., checking account status, processing returns, scheduling).
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 Develop test cases and perform QA to ensure smooth, bug-free performance in production environments.
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 Stay up to date with NLP, LLMs, and conversational AI innovations to inform ongoing development and optimization.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Linguistics, UX Design, Human-Computer Interaction, AI, or a related field. Or equivalent on the job experience
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 3+ years of experience in conversation design, chatbot development, or NLP engineering.
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 Proficiency in one or more bot development platforms: Google Dialogflow, AWS Lex, Rasa, Kore.ai, Cognigy, etc.
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 Familiarity with programming languages (e.g., Python, JavaScript) and basic API integration.
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 Understanding of machine learning and natural language understanding (NLU) principles.
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 Strong grasp of UX best practices, persona development, and user-centric design.
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 Experience with LLM integration and prompt engineering (e.g., OpenAI, Anthropic, Cohere) is a strong plus.
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 Excellent problem-solving, collaboration, and communication skills.
 
 
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 </ul>
 
 Preferred Skills
 
 
 
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 Experience designing for voice assistants (e.g., Alexa, Google Assistant).
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 Knowledge of analytics platforms (e.g., Voiceflow, Dashbot, Botanalytics) for bot performance tracking.
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 Familiarity with customer service domains such as e-commerce, telecom, healthcare, or fintech.
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 Background in multilingual or multicultural experience design.
 </li>
 </ul>
</div>

AI Conversation Designer

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