virtual customer assistant

ABBlinds Window Solutions

Job Overview:Were looking for a highly organized and proactive Virtual Assistant to support daily business operations. In this role, youll assist with administrative and documentation tasks that help keep our team efficient and our clients supported. The ideal candidate is detail-oriented, comfortable using office software, and able to handle multiple responsibilities independently.Key Responsibilities:Manage calendars, schedule appointments, and coordinate virtual meetings. Perform administrative tasks including data entry, filing, and document organization. Handle customer inquiries and provide professional support by email and phone. Maintain accurate records and assist with basic bookkeeping support. Use QuickBooks for financial tracking and reporting (training can be provided). Assist with office management functions such as inventory tracking and ordering. Proofread and format documents to ensure clarity and professionalism. Support front desk operations virtually, including managing incoming calls. Collaborate with team members through Google Workspace. Provide personal assistant support when needed (e.g., scheduling travel, event coordination). Required Skills and Qualifications:Proficiency with Microsoft Office Suite and Google Workspace. Strong organizational and time-management skills. Excellent communication skills, written and verbal. Accurate typing and attention to detail for data entry tasks. Prior experience in administrative, clerical, or customer service roles. Ability to handle multiple tasks and work independently. Bilingual skills are a plus but not required. Familiarity with QuickBooks or willingness to learn. Why Join Us:Flexible remote work. Supportive team environment. Opportunity to grow administrative and operational skills. Required qualifications: <ul><li>Legally authorized to work in the United States</li><li>18 years or older</li></ul>

Virtual Operations / Documentation Assistant (Remote)

DigiHyre

<div>
 We are seeking a dependable and detail-oriented Virtual Administrative Assistant to support our business operations remotely. This role will provide administrative, coordination, and documentation support to internal teams while working closely with stakeholders based in San Jose, California. The ideal candidate is highly organized, communicative, and capable of managing multiple priorities in a fast-paced remote environment.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage email correspondence, calendars, and meeting schedules
 </li>
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 Coordinate virtual meetings and prepare agendas and follow-up notes
 </li>
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 Draft, format, and maintain professional documents, reports, and spreadsheets
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 Maintain digital records, databases, and filing systems
 </li>
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 Perform accurate data entry and generate basic administrative reports
 </li>
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 Assist with invoicing, expense tracking, and administrative documentation
 </li>
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 Support internal teams with task coordination and deadline tracking
 </li>
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 Conduct online research and prepare summaries as requested
 </li>
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 Communicate professionally with clients, vendors, and internal stakeholders
 </li>
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 Ensure confidentiality and compliance with company policies
 
 
 
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 </ul>
 
 Required Qualifications
 
 
 
 <ul>
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 Previous experience as a Virtual Assistant, Administrative Assistant, or similar role
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 Strong written and verbal communication skills in English
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 Proficiency in Microsoft Office and Google Workspace
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 Excellent organizational and time-management skills
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 Ability to work independently in a remote setup
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 Reliable internet connection and dedicated home workspace
 
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 </ul>
</div>

Virtual Administrative Assistant

IIQAF

<div>Virtual Assistant &ndash; IIQAF
Location: Dubai, UAE
Employment Type: Full-Time
Company: IIQAF GROUP
About Us:
The IIQAF Group of Companies is a global leader in providing services in the Hospitality, Information Technology, Tourism, Insurance, Education, Manpower Supply and Health Care Industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the UK, Canada, Singapore, and GCC
Role Overview:
We are seeking a dedicated and detail-oriented Virtual Assistant to join our dynamic team in the Business Supplies and Equipment industry. As a Virtual Assistant, you will play a crucial role in supporting daily operations and enhancing overall productivity. This position is ideal for an individual with a strong organizational skill set and the ability to manage multiple tasks in a fast-paced environment. You will be responsible for assisting with administrative tasks, coordinating schedules, and facilitating communication within the team as well as with clients.
Responsibilities:
<ul><li>Handle inbound and outbound communications, including emails, calls, and inquiries.</li><li>
Coordinate meetings, appointments, and calendar management for team members.</li><li>
Assist in preparing reports, presentations, and other business documents.</li><li>
Monitor inventory levels and liaise with suppliers to ensure timely procurement of business supplies and equipment.</li><li>
Maintain and update databases and filing systems with accuracy and confidentiality.</li><li>
Support project coordination and follow up on action items to meet deadlines.</li><li>
Perform general administrative duties such as data entry, expense tracking, and order processing.</li><li>
Collaborate with internal teams to streamline processes and improve operational efficiency.</li></ul>
Requirements:
<ul><li>Proven experience as a Virtual Assistant or in a similar administrative role.</li><li>
Strong organizational and time-management skills with keen attention to detail.</li><li>
Excellent written and verbal communication skills in English (US).</li><li>
Proficiency with office software such as Microsoft Office Suite, Google Workspace, and communication tools (Zoom, Slack, etc.).</li><li>
Familiarity with inventory management or procurement processes is a plus.</li><li>
Ability to work independently, prioritize tasks, and meet deadlines in a remote setting.</li><li>
Discretion and professionalism when handling confidential information.</li><li>
High school diploma or equivalent required; additional certifications in administration or related fields are advantageous.</li></ul>
Benefits:
<ul><li>Flexible remote work environment promoting work-life balance.</li><li>
Opportunity to grow within a dynamic company in the business supplies and equipment sector.</li><li>
Collaborative and supportive team culture.</li><li>
Competitive compensation aligned with experience and skills.</li><li>
Access to ongoing training and professional development resources.</li></ul> 

Job Type: Full-time
Pay: AED 6,000.00 &ndash; AED 6,500.00 per month</div>

Virtual Assistant

Nessovo solutions

Salary Range: 72k - 85k per month Job Description: We are looking for a highly organized, proactive Virtual Assistant to provide comprehensive administrative support to our UK office operations while being based at our Pakistan Lahore office. Candidate will possess excellent communication skills and proven experience in handling documentation, correspondence, and coordination across multiple communication channels.Key Responsibilities:<ul><li>Provide day-to-day administrative support to the UK office, ensuring smooth and timely execution of tasks.</li><li>Manage professional communication with UK-based stakeholders via calls, emails, and chat platforms.</li><li>Draft, review, format, and maintain business documents, reports, letters, and internal records.</li><li>Handle documentation management, including filing, record-keeping, and data organization (digital and physical where applicable).</li><li>Coordinate meetings, appointments, and schedules, considering UK business hours and time zones.</li><li>Maintain accurate records, trackers, and administrative logs.</li><li>Assist in preparing presentations, reports, and official correspondence as required by management.</li><li>Liaise with internal departments to ensure alignment with UK office requirements.</li><li>Ensure confidentiality, accuracy, and compliance in all administrative and documentation processes.</li><li>Support management with ad-hoc administrative tasks and operational coordination.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration or a related field (preferred).</li><li>Proven experience in an virtual assistant or administrative or executive support role, preferably supporting international clients or offices.</li><li>Excellent English communication skills, both written and verbal.</li><li>Strong ability to handle professional communication over calls, emails, and chat tools.</li><li>Demonstrated experience in documentation handling, drafting, and record management.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint) and email/calendar management tools.</li><li>Ability to work independently while coordinating closely with remote UK teams.</li><li>High level of professionalism, attention to detail, and confidentiality.</li></ul>Location: Johar Town, Lahore (Onsite) Full-time Work Hours: 1:00 PM to 10:00 PM (Monday to Saturday)Job Type: Full-timePay: Rs72,000.00 - Rs85,000.00 per monthWork Location: In person

Infinity Business Solutions

<div><div><h3 class="jobSectionHeader">Job Information</h3>
<ul><div>Date Opened
<div>12/23/2025
</div></div><div>Job Type
<div>Full time
</div></div><div>Industry
<div>Administration
</div></div><div>Salary
<div>10 K+
</div></div><div>Remote Job
</div></ul></div><div><h3 class="jobSectionHeader">About Us</h3>
<div><div>Established in 2009, Infinity Business Services (IBS) has been providing world-class Virtual Staffing Solutions for over 16 years. We are a company with a strong focus on customer satisfaction. We work in an efficient and cost-effective fashion to provide the highest quality services with absolute accuracy and measuring up to the highest industry standards.</div> 
</div><h3 class="jobSectionHeader">Job Description</h3>
<div>This is a remote position.
About us: Established in 2009, Infinity Business Solutions ( IBS ) has been providing world-class Virtual Staffing Solutions for over 16 years. We are a company with a strong focus on customer satisfaction. We work in an efficient and cost-effective fashion to provide the highest quality services with absolute accuracy and measuring up to the highest industry standards. Our clients include small businesses, corporate business houses as well as NGOs. Making the best use of our intellectual capital and customer-handling experience, we provide high-end processes and results to businesses across the globe. 
 
 
Company Culture: 
 
At Infinity Business Solutions, we foster a collaborative and inclusive work environment. We value continuous learning, innovation, and a commitment to delivering exceptional results for our clients.<h3 class="jobSectionHeader"> 
About the Role:</h3> 
We are looking for a creative and detail-oriented Social Media Virtual Assistant to manage and grow our client's online presence. This role is perfect for someone who is passionate about content creation, stays on top of social trends, and knows how to turn engagement into impact. You&rsquo;ll work closely with the client and their team to maintain a consistent, engaging, and brand-aligned presence across all platforms.<h3 class="jobSectionHeader"> 
Key Responsibilities:</h3> 
<ul><li>Plan, create, schedule, and publish content across social media platforms (Instagram, Facebook, LinkedIn, Pinterest etc.)</li> 
<li>Design basic creatives using tools like Canva</li> 
<li>Write compelling captions with relevant hashtags and CTAs</li> 
<li>Engage with followers: respond to DMs, comments, and mentions</li> 
<li>Monitor trends and suggest content ideas and strategies</li> 
<li>Prepare weekly/monthly performance reports (engagement, growth, reach, etc.)</li> 
<li>Repurpose long-form content into social-ready formats (e.g., quotes, reels, carousels)</li> 
<li>Maintain a content calendar and ensure consistency in tone and posting</li> 
<li>Coordinate with the client/team for updates, approvals, and feedback</li> 
</ul><div></div> 
 
<h3 class="jobSectionHeader">Requirements</h3><h3 class="jobSectionHeader">
Requirements:</h3> 
<ul><li>1&ndash;2 years of experience managing social media for brands or clients</li> 
<li>Excellent written English and understanding of different platform tones</li> 
<li>Familiarity with tools like Canva, Meta Business Suite, adobe</li> 
<li>Good understanding of analytics and what drives engagement</li> 
<li>Proactive attitude with strong attention to detail</li> 
<li>Ability to work independently and meet deadlines</li> 
<li>Availability during U.S. night hours</li></ul></div></div></div>

Social Media - Virtual Assistant

IZOC Solutions

Position Introduction: We are looking to onboard fresh, enthusiastic individuals for the role of Virtual Assistant. This is an introductory-level opportunity that includes a two-month structured training program to help you understand core e-commerce operations. No previous experience is needed, although strong English communication and an interest in online business will be beneficial.Core Responsibilities:<ul><li>Update and manage product listings across various online marketplaces</li><li>Assist with inventory checks and order fulfillment processes</li><li>Address customer questions and provide basic support</li><li>Maintain accuracy of product information and website updates</li><li>Learn fundamental SEO practices and apply them to routine tasks</li></ul>Eligibility:<ul><li>Fresh graduates are ideal applicants (Matric/Intermediate candidates may apply if English proficiency is strong)</li><li>Strong spoken and written English</li><li>Organized, attentive to detail, eager to learn, and cooperative</li><li>Must reside in Rawalpindi</li><li>Comfortable working the evening shift (5:00 PM &ndash; 1:30 AM)</li><li>Must be fully available for full-time work and not engaged in any educational program</li></ul>Training &amp; Advantages:<ul><li>Two-month hands-on training period</li><li>Training stipend of PKR 20,000</li><li>Permanent role offered upon successful evaluation</li><li>Clear professional growth opportunities in the e-commerce field</li><li>Supportive work culture that encourages skill development and learning</li></ul>Job Types: Full-time, FresherPay: From Rs33,500.00 per monthWork Location: In person

ibex

<div>
 We are seeking a highly skilled and creative
 
 AI Agent Conversation Designer/Engineer
 
 to join our team and help shape the next generation of customer experience through intelligent virtual agents. This role sits at the intersection of
 
 conversation design, user experience, AI/NLP technologies, and CX strategy
 
 . You will be responsible for crafting natural, engaging, and effective conversations for AI-powered customer service bots, and for building the logic, flows, and backend integrations that power them.
 
 
 
 Responsibilities
 
 
 
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 Design and optimize conversational experiences across text, voice, and multimodal AI agents that serve customer-facing use cases.
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 Collaborate with CX, product, and engineering teams to define intents, utterances, and dialogue flows aligned to business goals and customer needs.
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 Use tools such as Dialogflow, Microsoft Bot Framework, Rasa, Kore.ai, or proprietary platforms to develop, test, and deploy virtual agents.
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 Write natural, human-like copy that reflects brand voice while supporting task completion, escalation, and error handling.
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 Analyze conversational data to continuously improve agent performance&mdash;tuning intents, training datasets, and optimizing flows.
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 Integrate back-end systems and APIs to allow bots to handle dynamic requests (e.g., checking account status, processing returns, scheduling).
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 Develop test cases and perform QA to ensure smooth, bug-free performance in production environments.
 </li>
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 Stay up to date with NLP, LLMs, and conversational AI innovations to inform ongoing development and optimization.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
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 Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Linguistics, UX Design, Human-Computer Interaction, AI, or a related field. Or equivalent on the job experience
 </li>
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 3+ years of experience in conversation design, chatbot development, or NLP engineering.
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 Proficiency in one or more bot development platforms: Google Dialogflow, AWS Lex, Rasa, Kore.ai, Cognigy, etc.
 </li>
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 Familiarity with programming languages (e.g., Python, JavaScript) and basic API integration.
 </li>
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 Understanding of machine learning and natural language understanding (NLU) principles.
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 Strong grasp of UX best practices, persona development, and user-centric design.
 </li>
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 Experience with LLM integration and prompt engineering (e.g., OpenAI, Anthropic, Cohere) is a strong plus.
 </li>
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 Excellent problem-solving, collaboration, and communication skills.
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
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 Experience designing for voice assistants (e.g., Alexa, Google Assistant).
 </li>
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 Knowledge of analytics platforms (e.g., Voiceflow, Dashbot, Botanalytics) for bot performance tracking.
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 Familiarity with customer service domains such as e-commerce, telecom, healthcare, or fintech.
 </li>
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 Background in multilingual or multicultural experience design.
 </li>
 </ul>
</div>

AI Conversation Designer

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