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customer service executive/travel consultant Jobs in Karachi

customer service executive/travel consultant

visa consultant

Crossroad Consultants

We are seeking a detail-oriented and customer-focused Immigration Consultant to guide clients through visa and immigration processes for study, work, or permanent residency abroad. The ideal candidate will be passionate about helping individuals achieve their global goals, while ensuring accuracy, compliance, and excellent client service.Key Responsibilities:<ul><li>Provide accurate and updated information to clients on immigration processes, visa categories, and eligibility requirements.</li><li>Assess client profiles and recommend suitable visa or immigration pathways (study, work, PR, dependent visas, etc.).</li><li>Assist clients in preparing documentation, filling forms, and submitting visa applications.</li><li>Coordinate with internal and external stakeholders, including embassies, consulates, and immigration offices.</li><li>Stay up to date with changing immigration laws, regulations, and policies.</li><li>Guide clients through interview preparations, medicals, and other procedural steps.</li><li>Maintain complete records of client files and follow up on application status.</li><li>Meet or exceed monthly counselling and conversion targets.</li><li>Provide exceptional customer service and build long-term client relationships.</li><li>Represent the organization professionally and uphold compliance at all times.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or equivalent (preferred: Law, International Relations, Business, or related field).</li><li>1&ndash;3 years of experience in immigration, visa counselling, or related domains.</li><li>Strong knowledge of visa and immigration procedures for destinations such as Canada, Australia, UK, USA, and Europe.</li><li>Excellent communication, interpersonal, and problem-solving skills.</li><li>High attention to detail and ability to handle confidential information.</li><li>Proficiency in CRM tools and MS Office.</li><li>Ability to work independently and as part of a team.</li></ul>Benefits:<ul><li>Competitive salary + performance-based incentives.</li><li>Comprehensive training and upskilling opportunities.</li><li>International exposure and career growth in the immigration field.</li><li>Friendly and professional work environment.</li><li>Opportunities to attend immigration seminars and fairs.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Visa Case Consultant

Pak British Educational Services (Pvt) Ltd.

Job Summary:We are seeking a highly experienced and dedicated Senior Student Visa Consultant (Female) to join our team. The ideal candidate will have at least 10 years of hands-on experience in student visa consulting, guiding students through the process of applying for international education opportunities. She should possess in-depth knowledge of visa procedures, documentation, and country-specific education systems, as well as excellent communication and counseling skills.Key Responsibilities:<ul><li>Provide professional counseling to students regarding study abroad opportunities and visa application processes.</li><li>Assess student eligibility and recommend suitable courses, universities, and countries.</li><li>Manage end-to-end student visa processes including documentation, application submissions, and interview preparations.</li><li>Stay updated with the latest immigration and visa regulations for countries such as the USA, UK, Canada, Australia, and others.</li><li>Coordinate with universities, embassies, and relevant authorities as needed.</li><li>Mentor and guide junior consultants or counselors within the team.</li><li>Maintain accurate records of student applications and communication.</li><li>Deliver presentations or seminars about study abroad options when required.</li></ul>Requirements:<ul><li>Female candidate with a minimum of 10 years of experience in student visa or education consultancy.</li><li>Proven track record of successful visa approvals.</li><li>Strong understanding of international education systems and visa regulations.</li><li>Excellent communication, interpersonal, and presentation skills.</li><li>Ability to handle multiple student cases with attention to detail and accuracy.</li><li>Proficiency in MS Office and CRM tools used for client management.</li><li>Bachelor&rsquo;s degree or higher in Education, Counseling, Management, or a related field.</li></ul>Preferred Skills:<ul><li>Experience working with major destination countries (USA, UK, Canada, Australia, Europe).</li><li>Strong client relationship management and problem solving skills.</li><li>Multilingual ability (optional but advantageous).</li></ul>Compensation:Competitive salary based on experience and performance.Job Type: Full-timePay: Up to Rs60,000.00 per monthWork Location: In person

Administrator

Immigration Pathway Specialist

At Crossroad Consultants, we are a trusted education consultancy specializing in student placement and immigration services for top destinations including Canada, Australia, the UK, and the US. We are expanding and seeking an experienced Senior Immigration Consultant to join our dynamic team and lead client casework with confidence and integrity.Key Responsibilities:<ul><li>Advise students and families on immigration pathways for study, work, and permanent residency.</li><li>Assess clients' eligibility and prepare visa applications for countries such as Canada, Australia, the UK, and others.</li><li>Stay current with immigration law and policy updates.</li><li>Liaise with educational institutions and visa offices.</li><li>Supervise and mentor junior consultants.</li><li>Ensure timely and accurate processing of client cases.</li></ul>Requirements:<ul><li>Minimum 3 years of experience in immigration consulting.</li><li>Strong knowledge of Canadian, Australian, and UK visa categories (student, work, PR).</li><li>RCIC or MARA certification (preferred but not mandatory).</li><li>Exceptional communication, problem-solving, and client-service skills.</li><li>Ability to manage multiple cases and deadlines efficiently.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

International Immigration Advisor

Simcoe IT

Position: Visa Processing Officer (Umrah Department)Preference: B.com Immediate Scope of Work.&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;Handle Umrah and Dubai visa applications (document receipt, upload and basic submission only).&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;Receive documents from applicants and promptly acknowledge receipt.&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;Check documents for clarity, validity, and completeness before submission.&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;Enter data accurately into the system, following defined protocols and standards.&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;Maintain confidentiality and handle sensitive information with care (careless data entry can be costly).Communication &amp; Customer Handling.&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;Respond politely and patiently to applicants who call to ask about their application status.&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;Provide timely, accurate updates on application progress as per company guidelines.Time &amp; Workload Management&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;Ability to manage time effectively, especially during peak seasons when large volumes of applications may arrive.&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;Must maintain accuracy and quality even under tight deadlines or high workload.&#11835;Growth &amp; Future DevelopmentWe are looking for someone who will start at the data entry level but has the potential to grow:&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;Path 1: Operations Management &mdash; Coordinating ground handling of Umrah pilgrims, handling complaints, issuing hotel confirmations, and following up with clients during their stay.&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;Path 2: Visa Consultant &mdash; Handling more complex visa applications for destinations such as US, UK, etc., which require higher responsibility, better communication, and stronger client handling skills.Qualities &amp; Skills Required&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;Highly responsible and detail-oriented; able to follow protocols precisely.&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;Calm, polite, and patient under frequent customer interaction.&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;Good written and spoken communication skills.&ensp;&ensp;&ensp;&ensp;&ensp;Strong time-management and prioritization skills to handle fluctuating workloads.&ensp;&ensp;&ensp;&ensp;&ensp;&ensp;Willingness to learn and handle more complex operational or visa tasks over time.Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Visa Processing Officer (Umrah Department): 2 years (Preferred)</li></ul>Work Location: In person

Visa Processing Officer (Umrah)

AIR CIRCLE TRAVEL & TOURISM (PVT) LTD.

We are looking for an experienced Travel Consultant for our travel agency who is skilled in worldwide ticketing, visa processing, and travel-related services. The ideal candidate should have complete knowledge of GDS systems (like Amadeus, Galileo, or Sabre), and must be able to handle clients, issue tickets, process visas, manage vendors, and maintain daily travel operations.Responsibilities:<ul><li>Handle worldwide air ticket booking and re-issuance (Amadeus / Sabre / Galileo)</li><li>Process tourist, business, and work visas for multiple countries</li><li>Communicate with vendors and suppliers for bookings and confirmations</li><li>Manage hotel bookings, travel insurance, and holiday packages</li><li>Provide accurate travel advice and itinerary planning to clients</li><li>Maintain strong customer service and follow-up with clients professionally</li><li>Prepare and manage daily sales reports and vendor accounts</li><li>Stay updated with airline fare rules and visa regulations</li></ul>Requirements:<ul><li>Minimum 2&ndash;3 years of experience in the travel &amp; tourism industry</li><li>Proficiency in Amadeus, Galileo, or Sabre</li><li>Strong communication skills in English and Urdu</li><li>Ability to handle multiple tasks and work independently</li><li>Must have experience in vendor management and client servicing</li></ul>SEND CV ON WHATSAPP: 03002138272Job Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Travel Consultant – Visa & Ticketing Expert

Visa Compliance Officer

Explore 83+ Visa consultant in Karachi this November. Find roles across top companies and apply now to boost your career.