visitor services representative

Armstrong Air & Space Museum

Summary of Duties:Assists in the performance of a variety of customer-related duties to include greeting customers; sales of retail merchandise, admission and membership products and services; providing telephone coverage; and maintaining the presentation of the Museum retail area. This is a part-time, hourly, non-exempt position and will be seasonal from now until after Labor Day.Essential Duties and Responsibilities:- Builds customer relations by providing a superior service experience during every interaction through reflective and active listening, addressing the customer&rsquo;s needs, providing information and assistance, and presenting a professional image for the Museum- Clearly and accurately communicates product and services information in order to influence a customer&rsquo;s buying decision- Responsible for researching and resolving non-complex complaints to ensure customer retention and satisfaction- Act as customer advocate providing the customer&rsquo;s feedback to appropriate staff- Provides general assistance by answering telephone calls, transferring calls appropriately and fulfilling requests and orders- Responsible for facilitating general and group admissions transactions- Provides general assistance to the retail operations of the Museum by arranging merchandise in bins and shelves, restocking counter supplies, keeping shelves stocked full, completing internal sales transactions, assisting in taking inventory, and performing regular cleaning and sanitizing protocols in the store.- May participate in the interpretative programs if called upon to do so- May be responsible for routine maintenance of building and grounds when called upon to do so- Facilitate visitor interaction through exhibits when needed.- Answer simple questions about the museum and its operation- Other duties as assignedSupervisory Responsibilities:- NoneQualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.- High school diploma or equivalent, or current high school student. Previous experience in customer service and/or sales is desirable.- Ability to clearly and accurately communicate Museum events, products and services in conversations. Ability to build rapport over the phone. Control conversations and demonstrate exceptional service delivery behaviors- Ability to perform simple mathematical calculations- Skill in operating computers (including web browsers), multi-line telephone, PA system announcements, calculator, and point of sales system.- Ability to organize and orchestrate multiple activities simultaneously. Attention to detail and accuracy. Timely, independent decision-making abilities. Ability to synthesize and summarize data. Ability to carry out routine instructions.Physical Demands:- Requires prolonged standing, some bending, stooping, twisting and stretching with only minimum restrictions. Requires eye-hand coordination and manual dexterity sufficient to operate an adding machine, cash register and computer. Range of hearing, speech, and sight conducive to communicating with a varied audience and/or staff, to record, prepare and convey appropriate materials and information. Requires lifting boxes and items up to 40 pounds occasionally. Unloads and stocks merchandise up to 40 lbs.Work Environment:- Work is performed in an office/museum setting and surrounding grounds. Work involves frequent contact with staff, visitors, school and tour groups. Work may be stressful at times. Frequent weekends.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The Armstrong Air &amp; Space Museum is an equal opportunity employer. The Armstrong Air &amp; Space Museum does not discriminate in its employment on the basis of race, color, religion, gender, national origin, ancestry, disability, age, and veteran status, or on any other basis that would be in violation of any applicable federal, state or local law.Compensation: $11.20--$11.55 per hour, non-exempt.Benefits include: sick time, free museum membership, discounts on museum merchandise and select programs.Job Types: Part-time, SeasonalPay: $11.20 - $11.55 per hourBenefits:<ul><li>Employee discount</li></ul>Work Location: In person

Guest Service Representative (seasonal)

Navora Travel

<div>
 
 About The Position
 
 
 
 Navora Travel USA is looking for a
 
 Luxury
 
 
 Customer Service Representative
 
 to support clients in planning and managing exceptional travel experiences.
 
 
 This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.
 
 
 You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence&mdash;while working from the comfort of your home.
 
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Provide responsive and professional customer support via phone, email, and online messaging
 </li>
 <li>
 Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
 </li>
 <li>
 Communicate essential travel details, documentation requirements, and agency guidelines
 </li>
 <li>
 Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
 </li>
 <li>
 Resolve client questions or concerns with care and a solutions-focused mindset
 </li>
 <li>
 Maintain organized records and update internal systems as needed
 
 
 
 </li>
 </ul>
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Customer service experience in travel, hospitality, or a related field preferred
 </li>
 <li>
 Ability to work independently in a remote environment
 </li>
 <li>
 High level of organization and attention to detail
 </li>
 <li>
 Comfortable using digital tools, booking platforms, and communication software
 </li>
 <li>
 Passion for travel and creating positive client experiences
 
 
 
 </li>
 </ul>
 Why Join Us
 
 
 <ul>
 <li>
 Fully remote position (work from anywhere within approved locations)
 </li>
 <li>
 Flexible work schedule options
 </li>
 <li>
 Career development and advancement opportunities
 </li>
 <li>
 Travel-related perks and industry discounts
 </li>
 <li>
 Collaborative and supportive team culture with training provided
 
 
 
 </li>
 </ul>
 Equal Opportunity Employer
 
 
 Navora Travel USA is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.
</div>

Luxury Customer Service Representative - Travel

Nova Southeastern University

<div>We are excited that you are considering joining Nova Southeastern University!

Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.

We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. 


Primary Purpose:

Supports enrollment objectives by providing superior customer service to prospective students from point of inquiry through enrollment, resulting in enhanced student engagement and retention. 


Job Category: Non-Exempt

Hiring Range: $31,200 annually /$16 per hour

Pay Basis: Hourly

Subject to Grant Funding? No
Essential Job Functions:

1. Provides support in completing application and enrollment documents. 
 
2. Reviews student applications by analyzing credentials, computing GPAs, reviewing support documents such as transcripts, and preparing application packages for admissions decisions. 
 
3. Contacts prospective students to present information and/or explain available programs and services. Communicates with prospects about admission requirements, program offerings, and/or curriculum, by telephone or email. 
 
4. Collaborates with admissions colleagues, academic advisers, financial aid officers, and residential life personnel to create an effective yield team and ensure a smooth transition from inquiry to enrolled student status. 
 
5. Participates in on-campus promotional activities, including conferences, educational fairs, career days, open houses, campus tours, or special events to present programs to prospective students. 
 
6. Inputs status of significant admission decisions into database. 
 
7. Sorts or classifies information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order. 
 
8. Compiles, sorts, and verifies the accuracy of data before it is entered.
 
 
9. Sets up and manages paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as correspondence, or other material. 
 
10. Compares data with source documents, or re-enters data in verification format to detect errors. 
 
11. Stores complete documents in appropriate locations. 
 
12. Inputs data, such as file numbers, new or updated information, or document information codes into computer systems to support document and information retrieval. 
 
13. Locates and corrects data entry errors or reports them to supervisors. 
 
14. Prepares responses to correspondence containing routine inquiries. Answers questions about records or files. 
 
15. Keeps records of materials filed or removed, using logbooks or computers and generate computerized reports. 
 
16. Performs administrative duties, including but not limited to answering phones, greeting visitors, handling mail collection and distribution, ordering and dispensing supplies, proofreading, or transcribing documents, among others.
 
 
17. Maintains student data integrity and confidentiality. 
 
18. Completes special projects as assigned. 
 
19. Performs other duties as assigned or required

Job Requirements:

Required Knowledge, Skills, &amp; Abilities: Knowledge: 
1. General knowledge of MS Office Suite (Outlook, Word and Excel). 
2. Clerical - Working knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology. 
3. Customer and Personal Service &ndash; Working knowledge of principles and processes for providing customer and personal services.
 
4. English Language - Working knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. 
 
Skills: 
1. Speaking &ndash; Basic skills in talking to others to convey information effectively. 
2. Writing - Basic skills in communicating effectively in writing as appropriate for the needs of the audience. 
3. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 
4. Service Orientation - Basic skills in actively looking for ways to help people. 
5. Critical Thinking &ndash; Basic skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. 
6. Time Management - Proficient skills in managing one's own time. 
 
Abilities: 
1. Ability to exercise proper telephone protocol and handle difficult customer situations. 
2. Ability to work effectively alone or as part of a team. 
3. Selective Attention - The ability to concentrate on a task over a period of time without being distracted. 
4. Ability to exercise proper telephone protocol and handle difficult customer situations. 
5. Ability to adapt to changes in policies/procedures, workload, etc.
 
 
Physical Requirements and Working Environment:
 
1. Speech Recognition - Must be able to identify and understand the speech of another person. 
2. Speech Clarity - Must be able to speak clearly so others can understand you. 
3. Near Vision - Must be able to see details at close range (within a few feet of the observer). 
4. May be required to work nights or weekends. 
5. Travel - Must be able to travel on a daily and/or overnight basis. 
6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. 
7. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, mobile devices, and computer keyboards. 

Required Certifications/Licensures:

Required Education: High School Diploma or Equivalent

Major (if required:

Required Experience: Two (2) years of clerical/administrative experience in an office environment.

Preferred Qualifications: 


Is this a safety sensitive position? No
Background Screening Required? Yes
Pre-Employment Conditions: 


Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.

NSU is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.</div>

Admission Services Representative I - 999711

Ubuy Inc

Job Summary: Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, and help customers understand the products and services being offered by the company.Reports to: Customer Service Team Leader.ESSENTIAL DUTIES &amp; RESPONSIBILITIES &middot; Handle inbound and outbound calls.&middot; Identify the needs of customers, provide accurate solutions, and give satisfactory answers to their queries, concerns, and complaints.&middot; Assist agents with payment confirmations, refunds, and disputes.&middot; Ensure to follow the customer service script provided by the company.&middot; Record details of (comments, inquiries, complaints, and actions taken).&middot; Complete call notes and reports as necessary and update them in the ticketing system.&middot; Handling and resolving customer complaints through Zendesk and Maqsam.&middot; Providing customers with information about the organization's services and products.REQUIREMENTS&middot; Fresh graduate or 1 Year of experience.&middot; Bachelor's degree.&middot; Excellent communication skills&middot; Strong English and Arabic language skills (written and spoken)&middot; Strong time management and multitasking abilitiesKey Competencies&middot; Excellent interpersonal and communication skills&middot; Ability to manage and prioritize multiple tasks&middot; Ability to work independently&middot; Excellent administrative and organizational skills&middot; Computer literacy, (i.e. Microsoft Office).&middot; knowledge of how to use various platforms to handle customer requests.نوع الوظيفة: دوام كاملالراتب المدفوع: E&pound;٦٬٠٠٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Customer Service Representative - On Site

Unleashed Brands

<div><div>Reservation Specialist</div>
<div></div><div>Location: Onsite (2250 Airport Fwy Suite 350, Bedford, Tx 76022)</div>
<div>Training: ***Mandatory Two Weeks: Monday - Friday 9:00 AM - 5:30PM***</div>
<div>Schedule: Flexible Shifts - Given after Training is finished</div>
<div>Start Date: 04/06/2026</div> 
<div></div>
<div></div><div>Are you an energetic multitasker with a knack for turning calls into connections? Do you thrive in a fast-paced environment where families count on you to make their day easier? At Water Wings Swim School, we&rsquo;re more than just a swim school&mdash;we&rsquo;re a family. And right now, we&rsquo;re looking for Reservation Specialists to be the friendly first voice families hear when they dive into our world.</div>
<div></div><div>Why You&rsquo;ll Love Working Here</div>
<ul><li>Make a Difference Every Day: You&rsquo;re helping families find the right time and place to get their kids swimming confidently.</li>
<li>Perks That Matter: Enjoy employee and family discounts (yes, your crew can swim too!), plus health insurance, 401(k), and paid time off.</li>
<li>Flexibility: Choose from weekday, evening, and weekend shifts to fit your lifestyle.</li>
<li>Team Spirit: Join a supportive crew that values energy, empathy, and fun just as much as efficiency.</li>
</ul>
<div></div><div>A Day in the Life
</div><div>As a Reservation Specialist, you&rsquo;ll:</div>
<ul><li>Be the voice of Water Wings&mdash;answering phones, emails, and inquiries with warmth and professionalism.</li>
<li>Help families schedule and move bookings, making sure their needs come first.</li>
<li>Manage multiple calls and emails.</li>
<li>Use scripts as a starting point, but let your personality shine through every interaction.</li>
<li>Keep parents at ease and kids excited about starting their swim journey.</li>
</ul>
<div></div><div>What You Bring to the Pool
</div><ul><li>A proven ability to guide conversations toward successful outcomes, turning inquiries into confirmed reservations and creating win-win solutions for families and the school</li>
<li>A welcoming and energetic personality that comes through over the phone.</li>
<li>Strong verbal and written communication skills.</li>
<li>The ability to multitask and stay organized when things get busy.</li>
<li>Previous experience in customer support or call centers is a plus (but your positive attitude is the biggest win).</li>
<li>A high school diploma or equivalent.</li>
</ul>
<div></div><div>The Details</div>
<ul><li>Pay: $16/hour.</li>
<li>Hours: 40 per week, with shift options (4-hour, 8-hour, mornings, evenings, weekends).</li>
<li>Location: In-person at Bedford, TX office</li>
</ul>
<div></div><div>Ready to Dive In?</div>
<div>If you&rsquo;re passionate about helping families and want a job where you&rsquo;ll make waves every single day, apply now to become a WW Reservation Specialist. We can&rsquo;t wait to welcome you to the team!</div> 
<div></div>
<div></div><div>Perks</div>
<div><div><div><div><ul><li>Paid bi-weekly</li>
<li>Company Paid Holidays</li>
<li>Flexible Paid Time Off</li>
<li>Paid Parental Leave</li>
<li>Multiple health care insurance plans that cover medical, dental, prescription, vision, and employer HSA contributions</li>
<li>Competitive 401(k) Program with employer matching contributions</li>
<li>Daily dress code of &ldquo;business casual&rdquo;</li>
<li>A positive work environment</li>
<li>And much, much more</li>
</ul>
</div></div></div><div></div><div>Company Description</div>
<div>Unleashed Brands was founded to curate and grow a portfolio of the most innovative and profitable brands that help kids learn, play and grow. Over the last 10 years, the team at Unleashed Brands has built a proven platform and know-how for scaling businesses focused on serving families. Its mission is to impact the lives of every kid by providing fun, engaging and inspiring experiences that help them become who they are destined to be. Unleashed Brands has more than 1,300 locations open and in development with plans to open more than 100+ new units annually over the next 5 years. For more information, please visit www.unleashedbrands.com. Unleashed Brands is headquartered in the Dallas/Fort Worth Metroplex.</div>
<div></div><div>Commitment to Equal Opportunity</div>
<div>Unleashed Brands is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.</div>
<div></div><div>ADA</div>
<div>Consistent with the Americans with Disabilities Act (ADA), Unleashed Brands will provide reasonable accommodation to participate in the job application or interview process when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.</div>
<div></div><div>Unleashed Brands is proud to be an equal-opportunity employer.</div></div></div><div></div>

Reservation Specialist (Contact Center)

Explore Charleston

<div>JOB DESCRIPTION
JOB TITLE: Front Desk Associate
DEPARTMENT: Visitor Services
DATE: March 1, 2026
I. FUNCTION: This part-time position is responsible for providing superior customer service at the CACVB Front Desk in a professional and cordial manner.
II. STATUS: Part-Time, Temporary / non-exempt
III. SPECIFIC REQUIREMENTS:<ul><li>
Must be able to work up to 25 hours per week, Monday - Friday.</li><li>
Excellent oral communication.</li><li>
Excellent grammar usage and spelling ability.</li><li>
Excellent customer service skills.</li><li>
Ability to balance several skills at once.</li><li>
Knowledge of computer systems and the Internet.</li><li>
Good typing skills.</li><li>
Knowledge of Charleston area attractions and events.</li><li>
Ability to operate cash register/data processing equipment.</li></ul>
IV. SPECIFIC DUTIES:<ul><li>
Assist all members of the CACVB when possible while keeping priority of phone calls in mind.</li><li>
Check in guests and vendors upon their arrival via electronic sign-in sheet in Google Drive, providing them with a Guest sticker, and notifying appropriate staff of the guest's arrival.</li><li>
Answer incoming calls to the CACVB in a cordial, professional manner, and refer specific calls to the proper staff member by politely asking questions.</li><li>
Preserve order of CACVB Front Desk area.</li><li>
Assist staff with reserving CACVB Meeting Rooms</li><li>
Update digital signage for CACVB Meeting Room Calendars.</li><li>
Assist with daily management of the CACVB Check Log.</li><li>
Maintain a record of incoming packages for staff.</li><li>
Assist with sorting and distributing incoming mail for CACVB staff members.</li><li>
Enter visitor leads into the computer as needed.</li><li>
Assist visitors to CACVB Executive Office seeking to receive a bulk quantity of Visitors Guides and Maps and record any items distributed via Simpleview CRM</li><li>
Attend monthly Visitor Services staff meetings.</li><li>
Assist with special projects as assigned.</li><li>
Be familiar with CACVB publications and websites.</li><li>
Promote the organization through awareness of Bureau activities.</li><li>
Visit area tours and attractions to remain current on visitor services and interests.</li><li>
Assist with Visitor Services operations as needed, including:</li><li>
Serve visitors to all area visitor centers in a cordial, outgoing, professional manner when needed.</li><li>
Assist visitors electronically via live chat at ExploreCharleston.com.</li><li>
Submit requests for visitor information using Simpleview CRM.</li><li>
Record partner referrals using Simpleview CRM.</li><li>
Assist with proofreading various CACVB websites for errors as assigned.</li><li>
Submit event suggestions each week to be considered for inclusion in the CACVB Events Calendar.</li><li>
Be responsible and accurate with ticket/publication sales as well as all counter duties in the Charleston Visitor Center's Visitor Planning and Marketplace areas.</li></ul>
V. TO ENSURE ORDERLY OPERATION:<ul><li>
Provide backup to the CACVB Front Desk as assigned.</li><li>
Provide backup to the CACVB Charleston Visitor Center as assigned.</li><li>
Handle other support services as assigned.</li></ul>
VI. ESSENTIALNON-ESSENTIAL REQUIREMENTS (In compliance with the ADA):
Essential Functions:<ul><li>
Access to reliable transportation</li><li>
Ability to rotate body in standing or sitting positions</li><li>
Good eyesight and hearing which may be corrected with an aid if necessary</li><li>
Good command of the English language, including comprehension, verbal, and written communication skills</li><li>
Good interpersonal skills</li><li>
Ability to operate office equipment and learn software programs such as Windows,</li><li>
database</li><li>
Ability to grip/grasp various tools and equipment used in the office area</li><li>
Ability to operate cash register/data processing equipment</li><li>
Ability to perform mathematical calculations accurately</li><li>
Must be able to attend monthly staff meetings, typically held after standard work hours</li></ul>
Non-essential Functions:<ul><li>
Ability to stretch and reach in various directions while in a kneeling, standing, sitting or crouching position.</li><li>
Able to lift a maximum of 50 pounds.</li></ul>
VII. IMMEDIATE SUPERVISOR: Assistant Director of Visitor Services</div>

Front Desk Associate, Part-Time

Search 10000+ Visitor services representative jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 visitor services representative jobs Near Me

Guest Service Representative (seasonal)

Luxury Customer Service Representative - Travel

Luxury Customer Service Representative - Travel

Admission Services Representative I - 999711

Customer Service Representative - On Site

Reservation Specialist (Contact Center)

Front Desk Associate, Part-Time