visitor services specialist

St. John's University

<div><div><div><div><p>St. John&rsquo;s, established in 1870, has two New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University&rsquo;s outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John&rsquo;s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.</p><br>
<p></p>
<p>
A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John&rsquo;s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world.</p><br>
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<p><b>Department:</b> Student Success</p>
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<div><p><b>Specific Job Title:</b> Accommodation Specialist</p>
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<div><p><b>Reports to</b><b>:</b> Director, Office of Disability Services</p>
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<div><p><b>Campus:</b> Queens</p></div><div><br>
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</p></div><div><p><b>Job Summary:</b></p>
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<div><p>St. John's University's Office of Disability Services is looking for a dynamic and passionate individual to serve as a full-time, in-person Accommodation Specialist. The Accommodation Specialist works directly with students registered with the office to provide individualized support and accommodations, fostering an inclusive learning environment that promotes academic success and personal growth. The Accommodation Specialist performs educational, instructional, and administrative work associated with ensuring compliance with applicable policies and laws.</p>
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<div><p>The Office of Disability Services (ODS) is part of the Department of Student Wellness at St. John&rsquo;s University. The Department of Student Wellness takes an integrated approach to wellness, consisting of Student Health Services, Wellness Education and Prevention, the Center for Counseling and Consultation (CCC), the Office of Disability Services (ODS), Campus Recreation (CREC), and Sexual Violence Outreach, Awareness, and Response (SOAR).</p></div><div><br>
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</p></div><div><p><b>Responsibilities include, but are not limited to:</b></p>
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<div><ul><li><p>Reviewing/evaluating diagnostic information and documentation of student learning disabilities; determining eligibility for protection under the Americans with Disabilities Act (ADA), Americans with Disabilities Act Amendments Act (ADAAA), Section 504, and other applicable legislation.</p>
</li>
</ul></div><div><ul><li><p>Determining reasonable accommodation or course substitution; consulting with students, faculty, administrators, and other campus personnel regarding students' instructional needs, the status of disability, and reasonable accommodations.</p>
</li>
</ul></div><div><ul><li><p>Developing customized accommodations in collaboration with students based on assessment results and documentation of disabilities.</p>
</li>
</ul></div><div><ul><li><p>Assisting in the coordination and implementation of accommodations, such as extended test time, note-taking support, accessible materials, and assistive technology.</p>
</li>
</ul></div><div><ul><li><p>Providing ongoing support and guidance to students to implement and utilize accommodations effectively.</p>
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</ul></div></div><div><div><ul><li><p>Developing and delivering workshops, seminars, and training sessions for students, faculty, and staff on topics related to learning disabilities, inclusive teaching practices, and assistive technology.</p>
</li>
</ul></div><div><ul><li><p>Collaborating with faculty to promote awareness of diverse learning needs and effective instructional strategies to support students with disabilities.</p>
</li>
</ul></div><div><ul><li><p>Researching and compiling resources, including academic support services, community resources, and assistive technology tools, to enhance student learning and success.</p>
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</ul></div><div><ul><li><p>Maintaining an up-to-date database of resources and referral networks for students with disabilities.</p>
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</ul></div><div><ul><li><p>Providing guidance and recommendations for the acquisition of assistive technology and learning resources.</p>
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</ul></div><div><ul><li><p>Working with academic advisors, counselors, and other support services to ensure holistic support for students' academic and personal success.</p>
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</ul></div><div><ul><li><p>Participating in college, division, department meetings, events, and training as recommended and approved by the supervisor.</p>
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</ul></div><div><ul><li><p>Engaging in professional development opportunities, college committees, work groups and task forces, and other professional organizations as approved by the supervisor.</p>
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</ul></div><div><ul><li><p>Performing other duties as assigned.</p></li></ul><br>
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<p></p><div><p><b>Work Environment</b><b>:</b></p>
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<div><p>This position operates in a professional office environment. This position requires the use of standard office equipment such as personal computers, printers, etc.</p></div><div><br>
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</p><p><b>Position Type/Expected Hours of Work</b><b>:</b></p>
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<div><p>This position is a full-time, in-person position. Typical hours are Monday through Friday, 8:30 a.m. to 4:30 p.m., with the expectation of a flex schedule of two or three days to accommodate evening appointments and programs. This position occasionally requires extended hours and weekend work. Travel is when appropriate and requested.</p></div><div><br>
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</p><p><b>Required Education and Experience:</b></p>
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<div><ul><li><p>Master&rsquo;s degree in Special Education, Psychology, Counseling, or related fields.</p>
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</ul></div><div><ul><li><p>Experience working with individuals with disabilities in an educational or support services setting.</p>
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</ul></div><div><ul><li><p>Knowledge of disability laws and regulations, including the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act.</p>
</li>
</ul></div><div><ul><li><p>Strong interpersonal and communication skills with the ability to build rapport and collaborate effectively with diverse stakeholders.</p>
</li>
</ul></div><div><ul><li><p>Commitment to promoting diversity, equity, and inclusion in higher education.</p>
</li>
</ul></div><div><ul><li><p>Experience with assistive technologies and adaptive learning strategies.</p>
</li>
</ul></div></div><div><div><ul><li><p>Ability to maintain effective, collaborative working relationships with internal and external colleagues and constituents.</p>
</li>
</ul></div><div><ul><li><p>Excellent organizational skills and attention to detail.</p>
</li>
</ul></div><div><ul><li><p>Strong written and oral communication skills.</p>
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</ul></div><div><ul><li><p>Proven ability to maintain confidentiality and adhere to FERPA regulations.</p>
</li>
</ul></div><div><ul><li><p>Experience in serving diverse populations and a demonstrated commitment to equity.</p>
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</ul></div><div><ul><li><p>Strong ability to consult and collaborate with others.</p></li></ul><br>
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<p></p><div><p><b>Preferred Education and Experience:</b></p>
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<div><ul><li><p>Certification as a Learning Disability Specialist or similar credential.</p>
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</ul></div><div><ul><li><p>Experience with assistive technology and accessible design principles.</p>
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</ul></div><div><ul><li><p>Experience in program development, workshop facilitation, or training delivery.</p>
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</ul></div><div><ul><li><p>Knowledge of universal design for learning (UDL) principles and instructional design methodologies.</p>
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</ul></div><div><ul><li><p>Experience with assistive technology and accessible design principles</p></li></ul><br>
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<p></p><div><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.</p></div><div><br>
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</p></div><div><p>In compliance with NYC&rsquo;s Pay Transparency Act, the annual salary for this position is $66,300. St. John&rsquo;s University considers factors such as (but not limited to) scope and responsibilities of the position, candidate&rsquo;s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.</p></div><div><br>
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</p></div><div><ul><li><b>Important Note- St. John&rsquo;s is NOT an E-Verify Employer</b></li></ul></div><div><br>
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</p></div><div><p>St. John&rsquo;s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John&rsquo;s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events.</p></div><div><br>
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</p></div><div><p>Any offer of employment is subject to receipt by St. John&rsquo;s University of satisfactory references, verification of employment and education.</p></div><div><br>
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</p></div><div><p>St. John&rsquo;s University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.</p></div></div></div>

Accommodation Specialist

Mediterranean Shipping Company

<div><p><b>Export VIP NVO Specialist</b></p><p><br>
MSC USA - Charleston</p><p></p><p><br>
Looking for a career opportunity but have no experience?<br>
<br>
At MSC, we are looking for candidates that would like to challenge themselves in the world of logistics. We offer a diverse environment, and it is important for us to continue to bring professionals with different background and experiences. Together, we will continue to grow while connecting the world around us. It is a big world, and it takes expertise, ingenuity, hard work and dedication to keep it moving. You will learn what it takes to move a shipment from point A to point B while gaining immeasurable industry knowledge with the largest shipping line in the world! Excited yet? Come join us!</p><p><b>
Job Summary/ Key Responsibilities:</b><br>
</p><p><b>JOB SUMMARY</b></p>
<p>The Export VIP Specialist must meet the customer service expectations required by the Department for the VIP customers. Ensures timely and smooth process of cargo while providing outstanding personalized customer service to clients.<br>
</p><p><b>ESSENTIAL FUNCTIONS</b></p>
<ul><li>Processes booking request from clients per booking procedure.</li><li>
Handles emails &amp; phone calls protocol per customer service procedure.</li><li>
Issues needed EMC based on manifest corrector procedure.</li><li>
Ensures bookings are rated in the link correctly. Can communicate rate discrepancies.</li><li>
Understands account contracts to communicate rates, free time, and stipulations.</li><li>
Completes a daily productivity report as part of the tasks assigned by Department.</li><li>
Establishes and maintains good relationships with customers (email/phone and F2F meetings).</li><li>
Assists and resolves customer inquiries.</li><li>
Coordinates with the different departments in the US and overseas to ensure smooth loading / unloading process.</li><li>
Manages day to day operations of the assigned accounts.</li><li>
Analyzes and discusses with management responses to customer's scorecards and KPI reports on MSC performance.</li><li>
Assists Finance department in collection of outstanding invoices.</li><li>
Serves as a liaison between overseas offices, different MSC departments, vendors, and customers (is the face of MSC in the eyes of the accounts.)</li><li>
Gathers and maintains proficient knowledge of the market and the maritime industry.</li><li>
Understands department's procedures and flows.</li><li>
Follows MSC policies, procedures, and core values.</li><li>
Performs other duties, as assigned.</li></ul>
<p><b>QUALIFICATIONS</b></p>
<p><b>REQUIREMENTS</b></p>
<p><b>REQUIRED SKILLS, EXPERIENCE, EDUCATION</b></p>
<ul><li>Bachelor&rsquo;s degree preferred or equivalent experience in a similar role (supply chain, transportation, shipping, logistics, freight forwarding, customer service, etc.)</li><li>
English: advanced</li><li>
Strong attention to details</li><li>
Organized, efficient, and able to manage time effectively</li><li>
Strong customer service mindset, focused, and responsive</li><li>
Ability to work under tight deadlines</li><li>
Great team player</li>
Knowledge of MS Excel with the ability to learn new software<br>
<li>
</li></ul><p><b>PHYSICAL DEMANDS</b></p>
<ul><li>Prolonged periods sitting at a desk and working on a computer</li>
Must be able to lift up to 15 pounds at a time<br>
<li>
</li></ul><p><b>WORK AUTHORIZATION</b></p>
<ul><li>Authorization to work in the U.S</li></ul><p></p><p><b><br>
This role requires working on-site in the office for five days a week, from Monday to Friday &ndash; there is no option for fully remote or hybrid work in this role.</b></p><p></p><p><b><br>
What We Offer</b></p><ul><li>
Health Insurance<br>
</li><li>
Dental &amp; Vision Insurance<br>
</li><li>
Life Insurance: one-time annual salary up to $50,000<br>
</li><li>
Long Term Disability Insurance<br>
</li><li>
Paid Parental Leave</li><li>
Business Travel Insurance<br>
</li><li>
Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)<br>
</li><li>
Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans</li></ul><p><b>
You will also have access to additional benefits, </b><b><i>effective day one</i></b><b>:</b></p><ul><li>
Short Term Disability Insurance</li><li>
401K Plan &ndash; 3% Safe Harbor Contribution with option for additional 3% employer match.</li><li>
Wellness Program initiatives / Free MSC Partner Subscriptions with Calm</li><li>
Partner Discount Programs with MSC Cruises, Apple, Dell, Nissan, Whirlpool, AT&amp;T, Pets Best and others.</li></ul><p><b>
About Mediterranean Shipping Company (MSC)</b></p><p>
Mediterranean Shipping Company (MSC), headquartered in Geneva, Switzerland, is a global leader in transportation and logistics, privately owned and founded in 1970 by Gianluigi Aponte. As one of the world&rsquo;s leading container shipping lines, MSC has 675 offices across 155 countries worldwide, with the MSC Group employing over 200,000 people. The company has evolved from a one vessel operation into a globally respected business with a fleet of 800 vessels that provides timely delivery of goods and services to customers of all industries and sizes. With access to an integrated network of road, rail, air, and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge. MSC&rsquo;s shipping line sails on 300 trade routes and calls at 520 ports, carrying some 22.5 million TEU (twenty-foot equivalent units) annually.</p><p><i>
Mediterranean Shipping Company (USA) Inc. provides equal employment opportunities to all employees and applicants for employment and</i><i> prohibits discrimination and harassment of any type</i><i> including but not limited to characteristics protected by federal, state or local laws</i>.</p><p><i>
If you need a reasonable accommodation for any part of the employment process, please contact us by email </i><i>at US038-Humanresourcesusa@msc.com</i><i> and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.</i></p></div>

Export VIP NVO Specialist

NOVOGRADAC & COMPANY

<div><div><p>Dare to bring your unique perspective?</p><p>
At Novogradac, we value individuals who bring unique perspectives and bold ideas. If you&rsquo;re eager to contribute to an inclusive, innovative environment where your personal and professional growth is encouraged and supported, we invite you to explore this exciting opportunity with us.</p><p><b>
Position Summary:</b></p><p>
The Leave &amp; Accommodations Specialist manages a variety of responsibilities within the employee relations function of the human resources department, with primary responsibility for administering the leave of absence and accommodations programs. This role manages the processes related to FMLA, ADA, and state leave compliance, while providing guidance and support to employees and managers throughout the process. This position also supports employee relations activities, including assisting with intake, documentation, and performance management-related processes. This position may also flex into other functional areas of HR in order to provide assistance and/or back-up support. The Leave &amp; Accommodations Specialist reports to the Employee Relations Manager.</p><p>
The firm has one available position in either Atlanta, GA, Austin, TX, Bethesda, MD, Cleveland, OH, Dover, OH, Long Beach, CA, Merriam, KS, Portland, OR, or St. Louis, MO.</p><p><b>
Essential Duties &amp; Responsibilities:</b></p><p><b>
Leave of Absence &amp; Accommodations</b></p><ul><li>
Responsible for administering the company&rsquo;s Leave of Absence (LOA) program, including providing required paperwork, tracking requests/approvals/return-to-work, case management, and maintaining confidential LOA files.</li><li>
Ensure the integrity of the leave of absence process, including owning the LOA materials and templates, ensuring compliance with applicable federal and state leave laws, and supporting consistent and timely administration.</li><li>
Assist in building processes, trainings, and resource materials to help support employees and managers through the leave of absence process.</li><li>
Provide guidance in a professional and compassionate manner to managers and employees regarding leave policies.</li><li>
Responsible for managing requests for employee accommodations (ADA), including facilitating the interactive process between employee and manager as well as reviewing supporting documentation and identifying/recommending appropriate accommodations, as necessary.</li><li>
Complete regular leave of absence reports; assist in monthly tracking of turnover data.</li><li>
Maintain accurate and organized records in HRIS systems and electronic files.</li><li>
Serve as the primary point of contact for the workers&rsquo; compensation process, managing claims as they arise and developing procedures and documentation as needed.</li><li>
Stay up to date on relevant leave of absence and employment laws.</li></ul><p><b>
Employee Relations</b></p><ul><li>
Conduct exit interviews and provide feedback to supervisors, escalating issues as appropriate.</li><li>
Assist in the intake, documentation, and preliminary review of employee relations concerns, escalating matters as appropriate.</li><li>
Support employee relations cases by gathering information, preparing documentation, tracking case progress, and maintaining accurate records.</li><li>
Conduct intake of employee concerns received by email, phone, or via the company&rsquo;s case management system.</li><li>
Act as witness or note-taker, when needed, for employee relations cases being managed by the Employee Relations Manager or Assistant Director of HR.</li><li>
Provide support to the Employee Relations Specialist in the performance review process, which may include preparation, setup, and conducting HR review and approval of feedback as needed.</li></ul><p><b>
General</b></p><ul><li>
Support compliance-related projects as needed, including handbooks, policies, and workplace safety initiatives.</li><li>
Provide back-up support to the HR department for coverage or other special projects as needed.</li><li>
Perform other duties as assigned.</li></ul><p><b>
Knowledge, Skills, Abilities:</b></p><ul><li>
Demonstrated knowledge of FMLA, ADA, Worker&rsquo;s Compensation, and applicable state leave compliance.</li><li>
Display strong analytical skills, including the ability to gather information, conduct analyses, present findings, and create solutions. Must have strong skills in writing/documentation, assessing employee needs and situations, take a coaching/collaborative approach, and recommend appropriate actions.</li><li>
Excellent verbal and written communication skills, in particular the ability to analyze and interpret complex HR policies and law and translate them clearly to staff at all levels of the organization.</li><li>
Complete work accurately with strong attention to detail.</li><li>
Ability to develop rapport with a variety of personalities, collaborate with internal and external departments, maintain a calm and professional demeanor during stressful situations, and effectively defuse escalated personnel situations.</li><li>
Ability to effectively prioritize a fast-paced and varied workload, effectively manage a variety of concurrent and shifting priorities.</li><li>
Ability to maintain strict confidentiality of sensitive work-related information.</li><li>
Strong computer skills, including solid skill in the Microsoft Office suite (prefer advanced skill in Excel) and familiarity with a variety of HR software programs (Paychex Flex and Workday, preferred)</li><li>
Able to work evenings and weekends based on position needs.</li></ul><p><b><br>
Minimum Qualifications:</b></p><p>
Bachelor&rsquo;s degree in related area plus a minimum of 2-3 years combined experience managing leaves of absence and accommodations processes. HR Generalist and/or HRBP experience would be considered in lieu of specialized roles.</p><p><b>
Preferred Qualifications:</b></p><p>
1-2 years of experience directly managing employee relations cases. Experience working in a multi-state organization. Prior experience working in a professional services firm. HRCI/SHRM certification is desirable.</p><p><b>
Why work with us?</b></p><p>
Novogradac is committed to fostering a welcoming workplace where all employees feel valued and empowered to grow. We believe in offering a supportive, balanced work environment that encourages professional growth and work-life integration.</p><p><b>
We are proud to offer:</b></p><ul><li>
Increased number of paid holidays per year</li><li>
Competitive salaries with continuous review of market conditions</li><li>
Flexible working hours and work arrangements</li><li>
Remote and hybrid opportunities</li><li>
Inclusive workplace, providing strong professional growth and development opportunities</li></ul><p><b>
The benefits of joining our team</b></p><ul><li>
Strong growth opportunities</li><li>
Competitive benefits package</li><li>
401(k) package with firm profit-sharing</li><li>
Strong emphasis on quality work-life integration</li><li>
Dress for your day policy</li><li>
Resources of a national firm</li><li>
Opportunities to engage with our active Employee Resource Groups (ERGs), affinity groups, and advance your career within a supportive, inclusive environment</li><li>
Compensation: $55,000 to $75,000 depending on experience. More is possible if experience dictates.</li></ul><p><b>
Don't meet every single qualification?</b></p><p>
After reviewing this job posting, are you hesitating to apply because you don&rsquo;t meet all the listed requirements? At Novogradac, we are dedicated to building a workplace supported by unique perspectives and experiences, so if you&rsquo;re excited about this role but your experience doesn&rsquo;t align perfectly with every qualification in the job description, we still encourage you to apply.</p><p>
You may still be the right candidate for this or one of our other roles.</p><p><b>
Get to know us better!</b></p><p>
We&rsquo;re Novogradac, a national certified public accounting and consulting firm headquartered in San Francisco. Founded in 1989, the allied group of Novogradac companies has grown to more than 800 employees and partners with more than 25 offices throughout the country.</p><p>
Novogradac is one of the nation&rsquo;s top 40 certified public accounting and consulting firms and is a recognized leader in real estate and community development. Novogradac provides publicly and privately held national enterprises with a full spectrum of audit, tax, valuation, expert witness and litigation support, property compliance and general consulting services and works extensively in the affordable housing, community development, historic preservation and renewable energy fields.</p><p><b>
Ready to learn more?</b></p><p><b>
To be considered for this position, interested candidates MUST apply via our company website:</b> https://www.novoco.com/careers.<b>
</b></p><p><b>Commitment to Inclusion</b></p><p>
Novogradac is committed to ensuring a fair and inclusive recruitment process, making reasonable accommodations to individuals with disabilities or special needs throughout the application process. We encourage applicants from all backgrounds, identities, and experiences to apply, as we believe that unique perspectives strengthen our ability to achieve excellence.</p><p>
At Novogradac, we offer a variety of Employee Resource Groups and Affinity Groups to provide all employees with opportunities to connect, collaborate, and support one another in the workplace.</p><p><i>
Novogradac &amp; Company LLP offers a progressive work environment, competitive pay and an excellent benefits package including medical, dental, vision, paid time off, life/disability insurance, commuter flex accounts and a 401(k).</i></p><p><i>
Novogradac and Company LLP is an equal opportunity employer. Novogradac&rsquo;s culture is centered on education, acceptance, innovation and opportunity. We value diversity and respect the different perspectives that each of our employees bring to Novogradac no matter their age, race, religion, gender identity or sexual orientation. We are committed to creating an equitable and inclusive workplace for our entire workforce.</i></p><p><i>
By submitting an application with us, you are providing Novogradac with personal information. More information on how we use your personal information may be found in our </i><i>Privacy Notice at Collection</i><i>.</i></p></div></div><p></p>

Leave & Accommodations Specialist

A Vacation Different

<p>About Us:</p><p>Co-founded in 2020, A Vacation Different is a vacation rental management company with a strong focus on top-notch customer service, excellent guest experiences, and detailed care for the homes we manage. Our customers learn first hand what A Vacation Different is all about: experiences. From insider information on restaurants, best options for the kiddos, and the region&rsquo;s best outdoor adventures, A Vacation Different has done the legwork for you, allowing your group to focus on creating long-lasting memories while soaking up the Santa Fe culture. We are looking for someone who wants to be a part of an expanding company, where you can grow with us.</p><p>Hours:</p><ul><li>Saturday &amp; Sunday 9-5 MDT</li></ul><p>Requirements:</p><ul><li>Luxury customer service experience</li><li>Love for travel and Santa Fe culture</li><li>Friendly, punctual, professional, organized and able to problem solve</li><li>Excellent interpersonal written and verbal communication</li><li>Creative, positive, consistent and thorough</li><li>Proficient in Microsoft Office and Google (Word, Publisher, Excel, PowerPoint, Gmail, Google Drive)</li><li>Proficient in Social Media platforms (Facebook, Instagram, Twitter, YouTube, Pinterest)</li><li>Experience in marketing (Mailchimp, Wordpress) and rental (AirBnB, VRBO) programs OR tech savvy &amp; quick to learn new software</li></ul><p>Job Description: We are looking for a personable, organized and hard-working individual with great attention to detail &amp; time management skills to serve as Guest Experience Specialist for our vacation rental properties, owners, and guests. This person must work well in a team setting, but also be independent in staying on task without needing to be micromanaged.</p><p>Guest services duties include assisting in management of vacation rental properties: guest check-ins/outs, answering guest questions and handling the local requests, addressing guest needs during stay, facilitation of repairs and maintenance, and other guest needs as well as responding to the guest reviews on various platforms, and initiating action based on guest feedback. This will require phone communication with guests, general email/phone support, and communication through hosting platforms like AirBnb &amp; VRBO. This position requires the ability to keep confidentiality, a professional appearance, and a helpful attitude.</p><p>General office administration duties include answering phones, taking and relaying messages, scheduling appointments, responding to email, posting on social media platforms, and other miscellaneous office requests.</p><p>We&rsquo;re looking for someone who is excited to be a part of an emerging company with opportunity for growth as our company expands.</p><p>Job Responsibilities:</p><p>Guest Communication</p><ul><li>Observe, study and understand the needs of guests</li><li>Confirm bookings and correspond with guests via email, phone, chat</li><li>Answers inbound telephone calls from websites, chats, emails, and channel partners such as Airbnb, Vrbo, Booking.com, Zillow and others</li><li>Work within a Property Management System (HostAway), to enter new bookings and modify existing bookings</li><li>Services existing bookings include making changes to reservations, accepting and recording payments, confirming reservations are paid in full as per policy</li><li>Send check-in /check-out instructions, touch base prior to arrival/departure</li><li>Respond to guest inquiries</li><li>Answer phones</li><li>Research events/activities and communicate to guests</li><li>Communicate guest feedback to create work orders for maintenance</li></ul><p>Maintenance</p><ul><li>Set and confirm vendor appointments</li><li>Coordination and follow-up with vendors for repair appointments</li><li>Submit receipts to accountant and upload to accounting software (Hubdoc or Quickbooks)</li><li>Processes work orders for the maintenance, ensure they are completed timely and accurately, and contacts the guest to determine if they are satisfied with the work completed.</li></ul><p>Marketing</p><ul><li>Assist with social media posting and content creation</li><li>Create simple marketing graphics using Canva</li><li>Capture photos or short videos of properties, guest experiences, or local highlights</li><li>Update Airbnb, VRBO, and other listing descriptions to keep them fresh and accurate</li><li>Help maintain property information and digital assets</li><li>Assist with email marketing, flyers, and promotional materials</li></ul><p>Other Duties: Performs other duties as required.</p><p>This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.</p><p>Work Remotely</p><ul><li>Preferred someone who has lived or traveled to Santa Fe</li></ul><p>Job Type: Full-time</p><p>Pay: $22.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>On call</li><li>Weekend availability</li></ul><p>Education:</p><ul><li>Associate (Preferred)</li></ul><p>Experience:</p><ul><li>Customer service: 4 years (Required)</li><li>Hotel or Travel Industry: 2 years (Required)</li></ul><p>Work Location: Remote</p>

Weekend Guest Experience Specialist & Marketing

Re-Lyticx

<div>
 <p>
  Our organization is seeking a
  <strong>
   Remote Assistant Administrator
  </strong>
  to manage visitor experiences, coordinate communications, and support operations for our distributed workforce. This remote position adapts traditional reception responsibilities for virtual environment.&nbsp;
 </p>
 <p>
  Primary Duties:&nbsp;
 </p>
 <p>
  Serve as central communication hub for internal and external inquiries, manage virtual reception services including call answering and message distribution, coordinate visitor registration processes for office locations, schedule and confirm appointments across multiple time zones, maintain reception coverage ensuring availability during business hours, greet and direct video conference participants, provide administrative support including document preparation and data entry, process mail and package notifications, coordinate with facility management for physical office needs, support event planning and logistics, maintain organized records of communications and visits, handle confidential information with discretion, troubleshoot basic technical issues for virtual meetings, contribute to positive organizational culture through friendly interactions, and adapt to evolving needs of hybrid work environment. Your coordination skills will ensure smooth operations across virtual and physical touchpoints.&nbsp;
 </p>
 <p>
  Qualifications:&nbsp;
 </p>
 <p>
  High school diploma or equivalent with additional administrative training preferred, minimum one year reception or customer service experience, strong organizational and multitasking capabilities, excellent interpersonal and communication skills, professional presentation in voice and video interactions, technological adaptability for various platforms, problem-solving mindset, flexibility for occasional schedule adjustments, detail-oriented approach, and team player attitude. Experience in hybrid or remote operations is beneficial.&nbsp;
 </p>
 <p>
  Work Setup:&nbsp;
 </p>
 <p>
  Remote position with defined schedule typically aligned with business hours in primary time zone. You'll use cloud-based phone systems, video platforms, scheduling software, and collaboration tools to perform duties. Occasional video presence for meetings requires professional appearance and background. Consistent, reliable availability is essential for reception coverage.&nbsp;
 </p>
 <p>
  Career Development:&nbsp;
 </p>
 <p>
  This role provides foundation for career growth in operations, project coordination, executive assistance, or office management. You'll gain exposure to organizational operations, stakeholder management, and business processes while developing professional skills. High performers advance to senior coordinator or specialist positions.&nbsp;
 </p>
 <p>
  front desk coordinator, reception services, communication hub, visitor coordination, appointment management, time zone scheduling, virtual reception, administrative support, event logistics, facility coordination, hybrid operations, call management, professional greeting, organizational skills, stakeholder relations, operations support, career foundation, coordinator advancement, business exposure, professional development&nbsp;
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  &nbsp;
 </p>
</div>


Remote Assistant Administrator

Southwest Airlines

<b>Department:</b> Ground Operations
<br><br>
Our Company Promise
<br><br>
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
<br><br>
<b>Job Description:</b><b>*** For external applicants only:</b><br>
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Nevada.
<br>(2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson
<br>and not selected for the Station Services Specialist position at LAS within the last 12 months.***
<br><br>
Like helping your Team stay organized and ready to fly? Station Services Specialists at Southwest work at the airport to support our daily operation. They help with schedules, pay, attendance, and staffing, making sure details are correct and on time. They answer questions from Employees and Leaders, fix problems, and send out updates and reports. They also write messages, keep records safe and organized, and look for ways to make improvements. Their work helps the station run smoothly and supports Southwest’s mission to offer great service every day.
<br><br>
Additional details
<br><br>
This role includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.
<br><br>
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
<br><br>
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
<br><br>
Responsibilities
<br>Provides friendly service to and maintains positive relationships with all internal and external Customers
<br>Serves as a primary reference source to assist Leadership and Employees in resolving discrepancies or procedural problems utilizing knowledge of specialized function; responds to technical administrative questions ensuring necessary follow-up is performed in a timely manner
<br>Oversight and application of all staffing, salary, attendance, and leave processes executed at the Station level, including leave tracking, roster management, bid management, etc., in accordance with applicable state and federal law, company policy, and labor agreements
<br>Authorship and distribution of station communication, Customer inquiry and complaint response, Leadership meeting minutes, etc.
<br>Identify areas to improve operational performance and business process through an understanding of operational insights, future needs, and root cause
<br>Maintains and archives historical records by documenting changes and revisions to materials such as memos, project files, presentations, spreadsheets, etc.
<br>Prepares references for users by writing operating instructions, memos, meeting minutes, etc.
<br>Responsible for maintaining the integrity of confidential, proprietary, and sensitive Company and personal information
<br>Must be able to meet any physical ability requirements listed on this description
<br>May perform other job duties as directed by Employee's Leaders
<br>Knowledge, Skills and Abilities
<br>Demonstrates strong written communication ability
<br>Demonstrates experience using Microsoft Office products - Word, PowerPoint, Outlook, and Excel proficiency required.
<br>Demonstrates ability to deliver high quality results when contributing as an individual or member of a Team, including when under tight time constraints and/or while dealing with competing priorities
<br>Self-motivated with the ability to complete sometimes non-routine tasks without direction
<br>Demonstrates good judgement when given confidential/sensitive information
<br>Possess an understanding of influencing strategies
<br>Clearly define problems/challenges using various techniques to analyze and weigh alternatives and propose solutions
<br>Exhibits the ability to listen actively and attentively, take notes, and organize materials to facilitate meetings
<br>Comfortable and articulate delivering formal communication, written and verbal, to various levels of the organization including Customers, subject matter experts, and Leaders
<br>Ability to visualize, articulate, and condense initiatives, problems, and concepts, into concise, easily understood updates and/or presentations
<br>Ability to organize and balance multiple concurrent initiatives/assignments while maintaining a high degree of accuracy, attention to detail, and timely delivery
<br>Own small scale projects which may include cross departmental participation
<br>Effectively follows Leadership direction
<br>Education
<br><b>Required:</b> High School Diploma or GED
<br>Experience
<br><b>Required:</b> 2 years of relevant work experience
<br>Licensing/Certification
<br>N/A
<br>Physical Abilities
<br>Ability to perform physical activities such as lifting (30lbs), sitting, standing, and bending related to filing
<br>Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
<br>Ability to communicate and interact with others in the English language to meet the demands of the job
<br>Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
<br>Other Qualifications
<br>Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
<br>Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
<br>Must be at least 18 years of age
<br>Must be able to comply with Company attendance standards as described in established guidelines
<br><br>
<b>Pay & Benefits:</b><br>
Pay of $25.15 to $27.94 per hour*. Additional pay opportunities for Company authorized work beyond part time or full time schedule.
<br><br>
<b>Benefits you’ll love:</b><br>
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
<br>Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**
<br>Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
<br>Competitive health insurance for you and your eligible dependents (including pets)
<br>Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
<br><b>Explore more Benefits you’ll love:</b> https://careers.southwestair.com/benefits
<br><br>
<ul>
<li>Pay amount does not guarantee employment for any particular period of time.</li>
</ul>
**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits.
<br>***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
<br><br>
Southwest Airlines is an Equal Opportunity Employer.
<br>Please print/save this job description because it won't be available after you apply.
<br>Job Posting End Date
<br>03/25/2026

Station Services Specialist - LAS

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