voice engineer

البنك التجاري الدولي

<div></div><div><div>Description<div></div><p><br>
JOB PURPOSE</p>
<p>To maintain the Unified Communication Environment infrastructure, collaboration tools, Contact Center Voice infrastructure and Corporate Voice technologies to ensure optimal, best quality voice and video communication between corporate staff and customers.</p>
<p>Description</p>
<p>Unified Communication Infrastructure</p>
<p>Implement, configure and support new solutions for Cisco Unified Communication engagements to guarantee service availability.</p>
<p>Maintain all Cisco unified communication components at the appropriate patch and software levels Cisco annual inventory and vendor warranty validation to minimize risk of unplanned outages due to bugs.</p>
<p>Work with vendor technical teams to prospect and develop Cisco Unified Communications, design, installation, and support.</p>
<p>Deploy and maintain a proper integrated Video solution across the corporate to facilitate Video conferencing between different geographic locations.</p>
<p>Maintain different collaboration tools such as the WebEx, and ensure that End Users have proper training and awareness to ensure smooth business operation.</p>
<p>Maintain voice PRIs, and the Call Center PRIs (19666 and 19VIP) to guarantee the operation of all voice services around the clock.</p>
<p>Maintain stability and availability of Call Center Voice services, and the quality of the calls to ensure providing the best customer experience.</p>
<p>Handle and test the Disaster Recovery Collaboration components to ensure the consistency of the configuration, patches and other recommendations as per Vendor assessment.</p>
<p>Monitor collaboration system components performance to guarantee that the provided service availability/stability is optimized.</p>
<p>Resolve escalated Service Desk voice/video problems to guarantee that business services are always reachable.</p>
<p>Apply regular health-check on the Collaboration system components in order to optimize performance and to proactively detect possible failures/problems.</p>
<p>Policies, Processes and Procedures</p>
<p>Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</p>
<p>Day-to-day operations</p>
<p>Follow the day-to-day operations related to own jobs in the IT Infrastructure Management department to ensure continuity of work.</p>
<p>Compliance</p>
<p>Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks.</p><p></p><div><br>
</div></div><div>
Qualifications<div></div><p><br>
Qualifications &amp; Experience</p>
<p>Bachelor Degree in Communications / Computer Engineering</p>
<p>For Engineer: Minimum 1 &ndash; 3 Years of experience in Voice and Collaboration</p>
<p>For Senior Engineer: Minimum 4 - 5 Years of experience in Voice and Collaboration</p>
<p>CCNA is a minimum requirement</p>
<p>Good Knowledge in Networking, preferably CISCO products and technologies;</p>
<p>Routing &amp; Switching</p>
<p>Network Security baselines</p>
<p>Good Knowledge in Voice and Video Conferencing, preferably CISCO products and technologies;</p>
<p>IP Telephony and Unified Communication Systems.</p>
<p>Telepresence solutions.</p>
<p>WebEx and Corporate IM solutions.</p>
<p>Knowledge in MS Teams or Zoom is a plus.</p>
<p>Skills</p>
<p>Good command of English and Arabic languages</p>
<p>Good Communication and presentation skills</p>
<p>Good Analytical Thinking and Problem Solving skills</p><div><br>
</div></div><div>
Primary Location: Egypt-Giza-SMART VILLAGE BLDG. 1</div><div>
Work Locations: B219 - Financial District, Smart Village, Cairo - Alex Desert Road</div><div>
Job: Back Office</div><div>
Organization: FINANCE, STRATEGY, OPERATIONS &amp; TECHNOLOGY</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

VOICE & MULTIMEDIA SENIOR ADMINISTRATOR

YO IT CONSULTING

<div><p><b>Job Title:</b> Voice Actors Prompt Writer</p>
<p><b>Job Type:</b> Contractor</p>
<p><b>Location:</b> Remote</p>
<p><b>Job Summary:</b></p>
<p>Join our customer team as a Voice Actors Prompt Writer and play a pivotal role in shaping the future of AI voice technology. In this expert-level, fully remote position, you'll craft engaging and effective prompts that guide voice actors, fueling the next generation of AI agents. This is an exciting opportunity to blend creativity, technical accuracy, and linguistic expertise in a fast-evolving field.</p>
<p><b>Key Responsibilities:</b></p>
<ul><li>Develop, write, and refine high-quality prompts tailored for voice actor interpretation within AI agent projects.</li>
<li>Collaborate closely with AI engineers, project managers, and voice actors to ensure clear, expressive, and purposeful scriptwriting.</li>
<li>Research and analyze various voice acting styles to design prompts optimized for diverse character and emotion delivery.</li>
<li>Iterate on prompt effectiveness based on feedback and performance metrics to hone the overall AI voice experience.</li>
<li>Uphold best practices for voice prompt clarity, tone, and engagement across a wide range of scenarios.</li>
<li>Document processes, revisions, and linguistic choices for knowledge sharing within the customer's team.</li>
<li>Contribute to a creative, communicative, and results-driven remote work culture.</li>
</ul><p><b>Required Skills and Qualifications:</b></p>
<ul><li>Exceptional command of written and spoken English, with an ability to craft precise and lively scripts.</li>
<li>Proven experience in scriptwriting for voice actors, audio production, or AI-driven applications.</li>
<li>Outstanding writing and editing skills with sharp attention to detail and narrative flow.</li>
<li>Strong verbal communication and proactive collaboration abilities in remote, cross-functional environments.</li>
<li>Demonstrated initiative and adaptability in fast-paced, iterative projects.</li>
<li>Passion for AI technologies and their applications in natural language and voice.</li>
<li>Ability to synthesize feedback to continuously improve script and prompt quality.</li>
</ul><p><b>Preferred Qualifications:</b></p>
<ul><li>Background in linguistics, creative writing, journalism, or related fields.</li>
<li>Experience working with AI or machine learning teams in content development.</li>
<li>Familiarity with diverse voice acting genres or multilingual scripting.</li></ul></div>

Voice Actor - Remote

Ethics HR

<p><b>Job Responsibilities:</b></p><ul><li>Ensuring that all collaboration, voice, and data platforms (including Cisco Webex, Cisco Unified Communications Manager, and contact center systems) are operating efficiently and meeting defined performance, availability, and quality standards.</li><li>Conducting daily health checks for UC and collaboration systems, including call processing nodes, contact center platforms, recording systems, and supporting network infrastructure to ensure service continuity.</li><li>Participating in Disaster Recovery (DR) planning and implementation for unified communications platforms, including failover testing for call control, contact center, and recording solutions.</li><li>Managing and maintaining third-party voice and connectivity integrations, including SIP trunks, PSTN providers, and external contact center or recording platforms.</li><li>Implementing and supporting lifecycle management processes for voice services, including installation, configuration, administration, and maintenance of:</li><li>IP telephony endpoints (Cisco IP Phones, softphones).</li><li>Call control systems such as Cisco Unified Communications Manager.</li><li>Collaboration platforms like Cisco Webex.</li><li>Administering contact center solutions such as Cisco Unified Contact Center Express or Cisco Webex Contact Center, including call routing, IVR configuration, agent management, and reporting.</li><li>Implementing and maintaining network and UC infrastructure components, including switches, routers, WAN optimization, and network management tools, with a focus on QoS optimization for voice and video traffic.</li><li>Adhering to Security policies concerning administering applications and troubleshooting issues.</li><li>Maintaining complete documentation of all administration activities, configuration and changes to all databases.</li><li>Abiding to HR policies, code of ethics and Bank&rsquo;s internal rules approved and applied to preserve alBaraka Bank image.</li><li>Participating in minimizing the operational risk in the all the Bank.</li><li>Protecting the data &amp; information under his/her authority &amp; contacting the information security Team in case of suspecting any data confidentiality breaching.</li><li>Abiding to CBE instructions, Compliance &amp; Governance and Anti-Money Laundry rules.</li></ul><p>Executing any other task assigned by the Direct Manager/ the Head of Sector.</p><p><b>Job Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in IT, Computer Science, Engineering or related field from a reputable university.</li><li>Minimum 4 years&rsquo; experience in relevant work.</li><li>Fluent in English.</li><li>Certification in network scope (CCNA, CCNP, etc.) or comparable work experience will be given preference.</li><li>Communication Competency.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Collaboration Engineer

Etisalat

<div><div><b>Field services Engineer.SO</b> <b>-</b> <b>(</b><b>260000OC</b><b>)</b></div><div><b>
Description</b><div></div><p><b><br>
Job Purpose</b></p><div><div><p>
To handle maintenance trouble-tickets for Enterprise and ADSL services to resolve it within a service level agreement to deliver an efficient and reliable service.</p></div><br>
</div><p><b>
Report To Position Name</b></p><div><div><div><p>
Enterprise / ADSL Maintenance Tasks:</p><p>
Reviews the Enterprise ticketing system daily to handle the assigned complains and ensure resolving it with its SLA.</p><p>
Contacts the Technician-Team leader to assign the concerned Technician/ Sr.Technician/ IT Specialist.</p><p>
Contacts and follow up with the assigned Technician/ Sr.Technician/ IT Specialist.to handle the appropriate field action to resolve the customer technical issue.</p><p>
Gives a clearance feedback to Enterprise/ADSL customer.</p><p>
Updates the Ticketing system periodically with the cases status and taken actions until closing it.</p><p>
Provide periodic reports to the principal engineer about the Enterprise/ADSL task statistics and queue status.</p><p>
Fixed-Voice Tasks:</p><p>
Reviews the new assigned installation Fixed-voice tasks and set suitable plan with the Technician-Team Leader to complete the physical installation.</p><p>
Contacts the Technician/Sr.Technician to follow up the installation procedures and complete it.</p><p>
Emails Telecom Egypt officers with any action needed to facilitate the installation tasks.</p><p>
Update the requester customer during the task and confirm with him the task completion.</p></div></div></div><p></p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
QUALIFICATIONS_ESSENTIAL</b></p><p>
University Degree in telecommunication engineering</p><p><b>
QUALIFICATIONS_DESIRABLE</b></p><p></p><p><b><br>
EXPERIENCE_ESSENTIAL</b></p><ul><li>
0-2 Years of experience.</li></ul><p><b>
EXPERIENCE_DESIRABLE</b></p><p></p><p><b><br>
CERTIFICATIONS_ESSENTIAL</b></p><p></p><div><br>
</div></div><div><b>
Job</b><b>:</b> Engineer</div><div><b>
Organization</b><b>:</b> NOL Business Group</div><div>
 Non-Management</div><div><b>
Job Posting</b><b>:</b> 19/Apr/2026, 5:36:33 AM</div></div>

Field services Engineer.SO

Projecttech

<div><div><div><div><p><b>Location :</b> Riyadh, Saudi Arabia
<br>
<b>Industry:</b> Artificial Intelligence / Digital Solutions</p>
<p><b>Availability:</b> Immediate</p>
<p><b>Role Overview :
</b></p><p>We are looking for a Senior VoIP &amp; Network Engineer to design, deploy and operate the telephony backbone of an AI-driven voice platform.
<br>
The role focuses on enabling seamless interaction between customer telephony infrastructures and conversational AI systems, ensuring reliability, call quality and scalability across diverse environments.</p>
<p>This position requires a rare combination of <b>deep VoIP expertise and strong network engineering fundamentals</b>, with hands-on involvement in complex, real-world deployments.</p><br>
<p></p><p><b>Main Responsibilities</b></p>
<p><b>Voice Platform Connectivity</b></p>
<ul><li>Establish and manage SIP connectivity between AI voice services and customer telephony environments.</li>
<li>Design call flows supporting inbound, outbound and transferred calls across multiple systems.</li>
<li>Ensure uninterrupted interaction between AI agents and external callers.</li>
</ul><p><b>PBX System Integration</b></p>
<ul><li>Connect AI voice services to a wide range of PBX solutions, including both modern software-based platforms and legacy hardware systems.</li>
<li>Adapt integrations to heterogeneous customer environments, often lacking standardization or up-to-date documentation.</li>
</ul><p><b>Network Enablement for Voice Traffic</b></p>
<ul><li>Configure and troubleshoot network components to allow secure and stable SIP and RTP communication.</li>
<li>Address NAT traversal, firewall policies, port management and VPN connectivity.</li>
<li>Apply traffic prioritization mechanisms to preserve voice quality under load.</li>
</ul><p><b>Advanced Troubleshooting</b></p>
<ul><li>Perform low-level analysis of signaling and media traffic to identify complex voice issues.</li>
<li>Isolate and resolve audio degradation, call drops, registration failures and interoperability problems.</li>
<li>Determine whether issues originate from network infrastructure, PBX configuration or service provider layers.</li>
</ul><p><b>Voice Quality &amp; Performance Optimization</b></p>
<ul><li>Adjust codecs, buffers and media parameters to improve audio clarity and stability.</li>
<li>Monitor call performance indicators and continuously improve end-user experience.</li>
<li>Recommend technical changes to customer systems to meet platform performance standards.</li>
</ul><p><b>Knowledge Structuring &amp; Reusability</b></p>
<ul><li>Build reusable technical configurations and onboarding models for common PBX and SIP scenarios.</li>
<li>Formalize integration patterns to accelerate future deployments.</li>
<li>Produce clear internal documentation and troubleshooting references.</li>
</ul></div><div><div><div><div><b>Job Category: </b>Artificial Intelligence Digital Solutions
</div><div><b>Job Type: </b>Engineering
</div><div><b>Job Location: </b>Riyadh Saudi Arabia</div></div></div></div></div></div></div><p></p>

Senior VoIP & Network Engineer (SIP/PBX Integration)(J26-58)

SARJ

<div><p>Sarj.ai is hiring an AI/ML Engineer to train and deploy speech models that power our voice communications platform. We work in Python and PyTorch on GCP. Strong deep learning fundamentals highly appreciated.</p><h3 class="jobSectionHeader"><b>
What you'll do</b></h3><ul><li><p>
Train large-scale speech models (STT/TTS)</p></li><li><p>
Work with modern speech architectures and push them to production</p></li><li><p>
Build and maintain ML training pipelines for real-time voice processing</p></li><li><p>
Develop evaluation frameworks and improve model performance</p></li><li><p>
Collaborate with product and engineering to ship AI-powered features</p></li></ul><h3 class="jobSectionHeader"><b>
What we're looking for</b></h3><ul><li><p>
2+ years working with ML in production</p></li><li><p>
Strong Python + PyTorch/PyTorch Lightning</p></li><li><p>
Understanding of deep learning fundamentals</p></li><li><p>
Experience with speech/audio ML is a strong plus</p></li><li><p>
Experience with large-scale or distributed training</p></li><li><p>
Familiarity with GCP (Vertex AI, Cloud Run, BigQuery)</p></li></ul></div>

AI Research Engineer

Faj IT Solutions

<p><b>About Us</b><br/>FAJ Group, based in Dubai, UAE, was founded in 2010 as a small company focused on technical services and equipment sales.</p><p>We have since grown into a dynamic organization with over four subsidiaries in two sectors: International Training Academy and IT solutions. Our growth spans trading (including e-commerce), technical services, and various appliances and electronics.</p><p>Company Name: <b>FAJ IT Solutions</b></p><p><b>For more details</b>,</p><p><b>Company Name:</b> FAJ IT Solutions</p><p><b>Location: </b>3rd Floor, HB Tower, Gulberg Greens Executive Block, Islamabad</p><p>Send your CV via WhatsApp at <b>+92 341 1410485</b></p><p>A Prompt Engineer, or Prompt Designer, provides support for businesses in creating and managing AI prompts to ensure accurate, productive automated AI processes. Duties commonly listed in a Prompt Engineer job description include analyzing and researching AI technologies to stay abreast of best practices, creating and editing prompts and developing algorithms to support positive machine learning outcomes.</p><p><b>Prompt Engineer duties and responsibilities</b></p><p>Prompt Engineers are typically concerned with how processes, employees and customers interact with artificial intelligence. They work to create better prompts and support more proactive and helpful automated content within the scope of a variety of processes, including content generation, customer service chatbots and data analysis.</p><p>Some potential duties to ensure are in a Prompt Engineer job posting include:</p><ul><li>Designing or writing prompts to support specific AI outcomes</li><li>Collaborating with teams to refine prompts to develop better prompt processes to support desired outcomes</li><li>Analyzing AI performance and making process and algorithm updates for performance improvement</li><li>Continued research and education on the ever-changing AI field to ensure updated best practices</li><li>Preparing data for use in updating or training machine learning processes</li><li>Providing and explaining reports regarding AI outcomes and performance</li><li>Collaborating with cross-functional teams to understand risks, ethical concerns and other issues related to AI use</li><li><b>Highlight required technical skills:</b> Specify the programming languages, AI frameworks, and tools the candidate should be proficient in, such as Python, TensorFlow, or GPT-3.</li><li>Design multi turn dialogue flows for text and voice agents with context awareness and memory handling. Define personalities and tone across products and agents.</li><li>Create multilingual prompt strategies and develop reusable templates and frameworks to speed development.</li><li><b>Continuous Testing and Improvement</b></li><li>Test prompts with recordings, transcripts, and simulations before and after launch. Analyze live interactions to spot hallucinations, tone issues, dead ends, and token inefficiency.</li></ul><p><b>Collaboration and Delivery</b></p><ul><li>Partner with product managers on requirements and goals and work with engineers to integrate prompts within technical constraints.</li><li>Coordinate updates across multiple agents with version control for a unified experience and support compliance and privacy standards.</li><li>Iterate quickly to improve quality, safety, and naturalness and use analytics and qualitative insights to measure success.</li></ul><p>Requirements:</p><ul><li>Proven experience designing multi-turn conversational systems, such as chatbots, voice assistants, or customer service agents.</li><li>Strong skills in prompt engineering techniques (e.g., few-shot, chain-of-thought, RAG pipelines).</li><li>Ability to define consistent, persona-driven conversational styles across multiple agents and products.</li><li>Familiarity with LLM APIs (OpenAI, Anthropic, etc.) and conversational frameworks (e.g., LangChain).</li><li>Excellent writing and linguistic skills, with attention to tone, clarity, and cultural sensitivity.</li><li>Basic programming skills (Python preferred) for testing and prototyping prompts.</li></ul><p>Work Location: In person</p>

Ai Prompt Engineer Graphic Designer (Animation, AI Reels & Social Media)

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