voice systems engineer

Raya CX

<div>
 , Permanent Position: Voice Engineer Company Overview: RayaCX is a leading BPO company based in Cairo, Egypt. We provide comprehensive customer experience solutions to global clients across various industries. Our team of experts is dedicated to delivering exceptional services and driving business growth for our clients. Job Overview: We are seeking a highly skilled and experienced Voice Engineer to join our team. The ideal candidate will have a strong background in telecommunications and experience in managing voice networks and systems. As a Voice Engineer, you will be responsible for designing, implementing, and maintaining voice infrastructure for our clients. You will work closely with our clients and internal teams to ensure the smooth operation of their voice systems and provide technical support when needed. Key Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Design, implement, and maintain voice infrastructure for clients
  </li>
  <li>
   Monitor and troubleshoot voice networks and systems to ensure optimal performance
  </li>
  <li>
   Work closely with clients to understand their business requirements and provide customized solutions
  </li>
  <li>
   Collaborate with internal teams to integrate voice systems with other technologies
  </li>
  <li>
   Conduct regular network assessments and make recommendations for improvements
  </li>
  <li>
   Assist in the development and implementation of disaster recovery plans
  </li>
  <li>
   Stay updated with the latest technologies and trends in the voice industry
  </li>
  <li>
   Provide technical support and assistance to clients and internal teams
  </li>
  <li>
   Document network configurations, procedures, and processes
  </li>
  <li>
   Ensure compliance with industry standards and regulations Qualifications:
  </li>
  <li>
   Bachelor's degree in Computer Science, Telecommunications, or a related field
  </li>
  <li>
   3+ years of experience in voice engineering or a similar role
  </li>
  <li>
   Strong knowledge of telecommunications protocols and technologies (SIP, VoIP, PBX, etc.)
  </li>
  <li>
   Experience with voice network design, implementation, and maintenance
  </li>
  <li>
   Familiarity with network security and disaster recovery planning
  </li>
  <li>
   Excellent problem-solving and troubleshooting skills
  </li>
  <li>
   Strong communication and interpersonal skills
  </li>
  <li>
   Ability to work in a fast-paced and dynamic environment
  </li>
  <li>
   Certifications in voice engineering (e.g. CCNA Voice, CCNP Voice) are a plus Contract Details: This is a full-time, permanent position based in Cairo, Egypt. The successful candidate will receive a competitive salary and benefits package, including health insurance, paid time off, and opportunities for career growth and development. If you are a highly motivated and skilled Voice Engineer looking to join a dynamic team and make a difference in the BPO industry, we encourage you to apply for this exciting opportunity at RayaCX.
   <br/>
  </li>
 </ul>
</div>


Voice Engineer BPO

Exido Global Solutions

<p>We&rsquo;re Hiring: Tier 1 Voice Engineer ( <b>Saudi citizen only</b>)</p><p><b>Key Responsibilities:</b></p><ul><li>First-line support for VoIP, PBX, and telephony systems</li><li>Troubleshoot voice quality, SIP, and connectivity issues</li><li>Handle SIP trunks, media gateways, and basic system maintenance</li><li>Maintain technical documentation and support implementations</li></ul><p><b>Requirements:</b></p><ul><li>1&ndash;3 years experience in VoIP / Voice support</li><li>Basic knowledge of SIP, RTP, TCP/IP, DNS, DHCP</li><li>Bachelor&rsquo;s Degree in Communication Engineering, Computer Science, or similar</li><li>Strong troubleshooting and communication skills</li></ul><p><b>Why Join Arkan integrated solutions ?</b></p><p>✅ Career growth opportunities</p><p>✅ Hybird work module</p><p>✅ Competitive salary &amp; benefits</p><p>Job Type: Full-time</p><p>Pay: From ﷼11,000.00 per month</p>

voice engineer

Confiz

<div><p>We are seeking a skilled and innovative Voice Bot Developer to design, build, and optimize our AI-driven voice interaction systems. In this role, you will be responsible for the end-to-end development of sophisticated voice bot flows, integrating advanced TTS/STT technologies, and connecting with various backend systems. The ideal candidate is a proactive problem-solver with a strong foundation in conversational AI and Python development, capable of working independently to create seamless and intelligent voice experiences.</p>
<p><b>Responsibilities :</b></p>
<ul><li>As a voice Bot developer, create voice Bot flows with the given design by choosing the right</li>
<li>TTS/STT or STS platforms .</li>
<li>Integrate with in-house or third-party systems through Api's.</li>
<li>Working on the development of core voice Bot.</li>
</ul>
<p><b>Requirements :</b></p>
<ul><li>Design , test, and develop AI driven NLU/conversation AI projects through voice Bot.</li>
<li>Ability to integrate TTS (text to speech) and STT(speech to text)</li>
<li>Ability to work on NLU(natural language understanding) and ASR(automatic speech recognition)</li>
<li>Ability to develop call flows that communicate to platforms across using SIP protocol.</li>
<li>Knowledge of network elements like TCP, SIP and cloud-based hosting.</li>
<li>Proficiency in python.</li>
<li>Experience with API&rsquo;s and database development.</li>
<li>Good to have ML knowledge.</li>
</ul>
<p>We have an amazing team of 700+ individuals working on highly innovative enterprise projects &amp; products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast-growth fintech, and multiple Silicon Valley startups.</p>
<p>What makes Confiz stand out is our focus on processes and culture. Confiz is <b>ISO 9001:2015</b> (QMS), <b>ISO 27001:2022</b> (ISMS), <b>ISO 20000-1:2018</b> (ITSM), <b>ISO 14001:2015</b> (EMS), <b>ISO 45001:2018 </b>(OHSMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun.</p>
<p>People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves.</p>
<p>To know more about Confiz Limited, visit: https://www.linkedin.com/company/confiz-pakistan/</p></div>

Voice Bot Developer

Sr job consultant

<p>We are hiring <b>Customer Support Executives for a reputed Voice Process based in Ghansoli, Navi Mumbai.</b></p><p>Job Details:<br/>Location: <b>Ghansoli, Navi Mumbai</b><br/>Working Days: <b>6 Days Working (Rotational Week Off)</b><br/>Shift: <b>24&times;7 Rotational Shifts (Day/Night)</b></p><p><b>Salary:</b><br/><b>CTC up to ₹22,000 per month</b><br/><b>In-hand ₹18,000 per month + Performance Incentives</b></p><p><b>Languages Required:</b><br/><b>Hindi, English, Marathi</b></p><p>Eligibility Criteria:<br/>Freshers and experienced candidates can apply<br/>Good communication skills are mandatory<br/>Basic computer knowledge is preferred<br/><b>Minimum qualification: 12th pass or Graduate</b></p><p>Key Responsibilities:<br/>Handle inbound and outbound customer calls professionally<br/>Resolve customer queries effectively and within timelines<br/>Provide accurate information about services and processes<br/>Maintain service quality and customer satisfaction standards<br/>Follow company communication and compliance guidelines</p><p><b>Interview Process:</b><br/><b>Online interview</b><br/><b>Single round selection process</b><br/><b>Immediate joining after selection</b></p><p>Interested candidates can apply directly for quick response.</p><p>Job Types: Full-time, Permanent</p><p>Pay: ₹18,000.00 - ₹25,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you Fluent in English, Hindi and Marathi?</li></ul><p>Work Location: In person</p>

Voice process

Standard Chartered Bank

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>48172
</div></div></div></div><div><div><div><div><b>Job Location: </b>Dubai, ARE
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>11/02/2026
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>25/02/2026
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><p>
We are looking for a <b>Unit Head - Voice &amp; Virtual</b> to provide strategic leadership across the Client Care Centre. You will oversee large-scale service, sales, and governance operations, ensuring consistent, high‑quality client experiences across all voice and virtual channels. In this role, you will shape strategy, lead senior managers, and drive performance, cost discipline, and capability uplift. You will role‑model a deep understanding of client needs, colleague engagement, and operational excellence to enable delivery of strong business outcomes.</p></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><ul><li>Provide strategic leadership across service, sales, and governance operations within the Client Care Centre</li>
<li>Lead and develop senior managers and team leads to deliver strong operational, service quality, and commercial outcomes</li>
<li>Drive performance against service, sales, cost, efficiency, and quality targets</li>
<li>Oversee escalations and ensure timely resolution of complex client issues</li>
<li>Lead resource planning, productivity management, and cost optimisation</li>
<li>Use performance metrics and management information to inform strategy and decision-making</li>
<li>Champion customer experience initiatives that improve satisfaction, usage, and revenue outcomes</li>
<li>Drive engagement, capability development, and sustainable attrition reduction across teams</li>
<li>Strengthen governance, risk awareness, and compliance across the operation</li></ul></div></div><div></div><div><div><div><b><br>
Skills and Experience</b></div>
</div><div><ul><li>Extensive experience leading large-scale contact centre or customer operations</li>
<li>Strong people leadership capability with experience managing leaders at scale</li>
<li>Proven track record in driving operational performance, service excellence, and cost management</li>
<li>Strong analytical and problem‑solving skills with the ability to translate insights into clear actions</li>
<li>Excellent communication and stakeholder management skills with the ability to influence at senior levels</li>
<li>Understanding of contact centre governance, risk, and operational controls</li>
</ul></div></div><div><div><div><b>Qualifications</b></div>
</div><div><ul><li>Graduate or post‑graduate degree in business or a related discipline</li>
<li>Fluency in Arabic and English language is required</li>
</ul></div></div><div><div><div><b>About Standard Chartered</b></div>
</div><div><p>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p>
<p>Together we:</p>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><p><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Unit Head - Voice & Virtual (UAE National)

Domu

<div>
 At Domu.ai, we're building the infrastructure that will replace call centers at the world's largest financial institutions. Voice AI that handles thousands of live calls every day for Fortune 500 banks and insurers, end-to-end. Call volume is 3x-ing monthly. We're hitting problems most startups never see: real-time voice AI at scale, legacy banking infrastructure, enterprise telephony, and regulatory constraints.
 <br/>
 <br/>
 The role
 <br/>
 <br/>
 As the
 <strong>
  Software Engineer
 </strong>
 you'll.....
 <br/>
 <br/>
 <ul>
  <li>
   Build and own core product features: Backend systems, APIs, voice infrastructure, wherever the product needs you. Code ships daily and goes live for Fortune 500 clients.
  </li>
  <li>
   Work on things most engineers never touch: telephony systems, real-time voice processing, and integrations with legacy financial infrastructure. The problems are hard. That's the point.
  </li>
  <li>
   95%+ of your time will be coding and building.
  </li>
  <li>
   We're looking for engineers who can own one of these areas: the orchestration layer that coordinates our voice AI systems, infrastructure scaling and low-level performance, security as a generalist building for Fortune 500 financial institutions, or product engineering close to users finding high-leverage wins.
  </li>
  <li>
   Know what it feels like when things are working: real customers, real revenue, a product people actually need. You also know the chaos, the pace, the things that break at the worst possible time. You've seen both sides and you want to do it again with a team that's already found traction.
   <br/>
   <br/>
  </li>
 </ul>
 How we work
 <br/>
 <br/>
 <ul>
  <li>
   Four engineers. Everyone ships to production.
  </li>
  <li>
   We do dailies. We groom tickets. But we keep process light and in service of the work, not the other way around. We'd rather spend time building than talking about building.
  </li>
  <li>
   We care about doing great work. Not just shipping, but shipping something you're proud of. Clean abstractions. Systems that don't page you at 3am. Code you wouldn't be embarrassed to open-source. We build things that last because we're the ones maintaining them.
  </li>
  <li>
   Ownership here is real. You won't be handed tasks from a backlog. You'll see what needs to happen and do it. That's how a small team ships to Fortune 500 customers.
  </li>
  <li>
   We hire people whose judgment we trust, then get out of their way. No passengers.
   <br/>
   <br/>
  </li>
 </ul>
 What you bring
 <br/>
 <br/>
 <ul>
  <li>
   3+ years of experience as a software engineer
  </li>
  <li>
   Previously worked at a Series A (or similar stage) startup and went through the same hypergrowth challenges Domu is facing
  </li>
  <li>
   Experience dealing with legacy systems and refactoring them into sustainable, scalable architectures
  </li>
  <li>
   Strong backend fundamentals - can own features end-to-end from design to production
  </li>
  <li>
   Proficiency in TypeScript and/or Python
  </li>
  <li>
   Cares about doing great work - clean abstractions, reliable systems, code you'd be proud to open-source
   <br/>
   <br/>
  </li>
 </ul>
 Extras we'd be excited about
 <br/>
 <br/>
 <ul>
  <li>
   Telephony/Voice infrastructure - SIP, SRTP, WebRTC, or platforms like Telnyx, Twilio, LiveKit
  </li>
  <li>
   High-throughput distributed systems - queue workers, event-driven architectures, handling 1M+ daily transactions
  </li>
  <li>
   PostgreSQL at scale - query optimization, replication, connection pooling
  </li>
  <li>
   Kubernetes - production deployments, scaling stateful services
  </li>
  <li>
   Real-time data pipelines - ClickHouse, Kafka, or similar OLAP/streaming solutions
  </li>
  <li>
   AWS infrastructure - SQS, containerized deployments
  </li>
  <li>
   Compliance-conscious environments - SOC 2, ISO 27001, or fintech/enterprise security requirements
  </li>
  <li>
   Experience with AI/ML integrations in production (LLMs, voice AI)
  </li>
  <li>
   Familiarity with contact center / dialer systems
  </li>
  <li>
   You've been through the early stages of a startup before.
  </li>
  <li>
   You care about the craft. You want to build something good, not just something that works.
   <br/>
   <br/>
  </li>
 </ul>
 Why Domu
 <br/>
 <br/>
 <ul>
  <li>
   You'll be engineer #5. Small team, high leverage. Your work ships immediately.
  </li>
  <li>
   Real traction. Post-revenue, Fortune 500 customers, 3x monthly growth. This isn't a bet on an idea. The product works and customers are paying for it.
  </li>
  <li>
   You'll learn how enterprise deals work from an engineering seat. You'll see the direct line between your code and revenue.
  </li>
  <li>
   Early enough to shape the product, the team, and the culture.
   <br/>
   <br/>
  </li>
 </ul>
 What we offer
 <br/>
 <br/>
 <ul>
  <li>
   Healthcare
  </li>
  <li>
   weekly stipend for food and transportation
  </li>
  <li>
   gym membership
  </li>
  <li>
   equipment budget (strict rules on noisy mechanical keyboards)
  </li>
  <li>
   whatever tools you need
   <br/>
   <br/>
  </li>
 </ul>
 Interview
 <br/>
 <br/>
 <ul>
  <li>
   Conversation with Kai (Head of Engineering)
  </li>
  <li>
   Technical screen
  </li>
  <li>
   Take-home or live-coding
  </li>
  <li>
   Team interview (1 hour, 2 engineers)
  </li>
  <li>
   Paid trial
   <br/>
   <br/>
  </li>
 </ul>
</div>


Software Engineer

SOC Solutions LLC

<p>Botmer International is hiring a <b>Senior Full Stack Software Engineer (Founding Engineer)</b> to help design and build our core platform from the ground up.</p><p>As a founding engineer, you will work <b>directly with the CEO, CTO, and other founding members</b>, shaping both the product and the engineering foundation. This role requires <b>end-to-end system design</b>&mdash;from frontend and backend to infrastructure and testing&mdash;along with the ability to move quickly and make pragmatic tradeoffs.</p><p>You will play a key role in building and scaling a <b>voice-based AI agent platform</b>, operating at the intersection of product, engineering, and AI systems.</p><p><b>What You&rsquo;ll Do</b></p><ul><li>Design and implement <b>end-to-end systems</b>, including:</li><li>Frontend (<b>React-based web applications</b>)</li><li>Backend services and APIs (<b>FastAPI, Python</b>)</li><li>Infrastructure, deployment, and environments</li><li>Testing, reliability, and observability layers</li><li>Own major parts of the system architecture and make foundational technical decisions</li><li>Build scalable, maintainable services that support <b>real-time, voice-based AI interactions</b></li><li>Collaborate closely with the <b>CEO, CTO, and founding team</b> to translate product ideas into production systems</li><li>Analyze ambiguous or complex problems and design practical, high-impact solutions</li><li>Move quickly from prototype to production, <b>balancing speed and quality</b></li><li>Use <b>AI coding tools and cloud AI services</b> as first-class tools to increase development velocity</li><li>Continuously improve engineering practices as the company grows</li></ul><p><b>Must-Have Qualifications</b></p><ul><li>Strong experience with <b>Python, FastAPI, JavaScript, TypeScript, and React</b></li><li><b>Minimum 6 years of relevent experience</b></li><li>Proven ability to design <b>full-stack systems</b>, not just isolated features</li><li>Experience thinking across <b>frontend, backend, infrastructure, and testing</b> boundaries</li><li>Strong system design and architectural reasoning skills</li><li>Comfortable operating in fast-moving, ambiguous environments</li><li>Effective user of <b>AI-assisted development tools</b> (AI IDEs, code agents, cloud AI, etc.)</li><li>Fast learner with strong problem-solving and analytical skills</li><li>High ownership mindset; self-directed and outcome-driven</li></ul><p><b>Strong Plus Qualifications</b></p><ul><li>Experience building <b>AI-powered or LLM-based products</b></li><li>Experience with <b>voice, audio, streaming, or real-time systems</b></li><li>Familiarity with <b>DevOps and infrastructure</b>, including:</li><li>Cloud deployments</li><li>CI/CD pipelines</li><li>Docker or containerized environments</li><li>Monitoring, logging, and testing infrastructure</li><li>Experience scaling systems from early-stage prototypes to production</li></ul><p><b>Who You&rsquo;ll Thrive As</b></p><p>You&rsquo;re likely a strong fit if you:</p><ul><li>Enjoy <b>founding-level ownership and responsibility</b></li><li>Think in <b>systems</b>, not just code files</li><li>Learn new tools and domains extremely quickly</li><li>Use AI tools strategically to solve problems faster and better</li><li>Are flexible in approach and focused on outcomes, not dogma</li><li>Want to help shape both the <b>product and the company</b></li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Have you designed and implemented end-to-end full-stack systems including frontend, backend, and infrastructure, rather than just isolated features?</li><li>Do you have experience building real-time, voice or audio-based applications?</li><li>Are you proficient in Python, FastAPI, JavaScript, TypeScript, and React?</li><li>Have you used AI-assisted development tools (e.g., GitHub Copilot, cloud AI coding agents) in your workflow?</li><li>Have you made system-level architectural decisions in fast-moving, early-stage product environments?</li><li>What is your current salary?</li><li>What is your expected salary?</li></ul><p>Work Location: Remote</p>

Senior Full Stack Software Engineer

Search 10000+ Voice systems engineer jobs near you this March. New roles added regularly across leading industries. Apply today.