voip engineer

Nawy Real Estate

<div>We are seeking a skilled and motivated VoIP Engineer with hands-on experience in Asterisk
(FreePBX), 3CX, and Zoom Phone to support, maintain, and enhance our contact center solutions.
The ideal candidate will have strong technical expertise in VoIP systems, call routing, and integrations,
along with a proactive approach to troubleshooting and optimization.
Key Responsibilities<ul><li>Design, implement, and maintain VoIP and contact center solutions</li><li>Configure and manage Asterisk (Dialplan), FreePBX, and 3CX systems</li><li>Build, customize, and optimize call flows including IVR, queues, and call routing strategies</li><li>Monitor system performance and ensure high availability and reliability</li><li>Troubleshoot and resolve issues related to SIP signaling, RTP media, and VoIP infrastructure</li><li>Optimize overall system performance including call quality, latency, and routing efficiency</li><li>Integrate VoIP systems with external platforms such as CRM systems, APIs, and webhooks</li><li>Develop and maintain automation scripts using Python or Bash</li><li>Work with RESTful APIs and WebSockets for system integrations and enhancements</li><li>Collaborate with cross-functional teams to improve contact center operations</li></ul> 
Requirements 
Bachelor&rsquo;s degree in Computer Science, Engineering, or a related field<ul><li>1&ndash;2 years of experience in VoIP or Contact Center environments</li><li>Strong understanding of SIP, RTP, IVR systems, queues, and call routing</li><li>Hands-on experience with Asterisk (FreePBX) and 3CX</li><li>Solid understanding of networking fundamentals (TCP, UDP, NAT, Firewalls)</li><li>Experience implementing and supporting contact center solutions</li><li>Experience with API integrations (RESTful APIs, JSON, webhooks)</li><li>Basic scripting or programming skills (Python or Bash)</li><li>Familiarity with Linux systems and environments</li><li>Experience with VoIP monitoring and troubleshooting tools</li><li>Familiarity with CRM systems or third-party integrations</li><li>Nice to have experience with Zoom Phone or Zoom Contact Center</li></ul></div>

VoIP Engineer

Canvas Digitals

We are looking for a VoIP Engineer / VICIdial Specialist to manage and optimize our contact center voice infrastructure. This role is ideal for someone with strong expertise in SIP, Asterisk, and dialer systems, who can ensure high call quality, system reliability, and campaign performance.Key ResponsibilitiesVICIdial &amp; Dialer Management<ul><li>Configure and maintain VICIdial (v10/v11) systems</li><li>Manage inbound, outbound, and blended campaigns</li><li>Optimize dial levels, hopper settings, and campaign efficiency</li><li>Troubleshoot live call issues (call drops, delays, poor audio quality)</li></ul>VoIP &amp; SIP Engineering<ul><li>Manage SIP trunks and carrier connections</li><li>Troubleshoot SIP/RTP issues (latency, jitter, one-way audio)</li><li>Work with Asterisk-based telephony systems</li><li>Support integrations with Kamailio and/or FreeSWITCH (preferred)</li></ul>System &amp; Infrastructure<ul><li>Administer Linux servers (Debian, CentOS, Rocky Linux, openSUSE)</li><li>Monitor server performance, logs, and uptime</li><li>Perform database maintenance (MySQL/MariaDB backups and optimization)</li></ul>Requirements<ul><li>Proven experience with VICIdial and VoIP systems</li><li>Strong knowledge of SIP, RTP, and Asterisk</li><li>Hands-on experience with Linux server administration</li><li>Basic database management skills (MySQL/MariaDB)</li><li>Excellent troubleshooting and problem-solving skills</li></ul>Preferred Qualifications<ul><li>Experience with Kamailio or FreeSWITCH</li><li>Background in call center / contact center environments</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Growth opportunities in a fast-paced environment</li><li>Exposure to advanced VoIP and telephony technologies</li><li>Supportive and collaborative team</li></ul>Job Type: Full-timePay: Up to Rs60,000.00 per monthWork Location: In person

VoIP Engineer / VICIdial Specialist

Half Price Packaging PVT Ltd

Echonet Services | Lahore, Pakistan | Full-Time | 1 Opening | 1&ndash;3 Years ExperienceApply NowAbout Echonet ServicesEchonet Services is a forward-thinking telecommunications company delivering cutting-edge Voice over IP solutions to businesses and individuals worldwide. We understand that communication is the backbone of every successful operation and we're building the infrastructure that powers it. As we scale our VoIP operations, we're looking for technically curious, driven individuals ready to grow with us.About the Role This isn't a support role where you wait for tasks to be assigned; we're looking for someone who takes initiative, thinks independently, and owns their domain. As Echonet Services grows, so will your scope with a clear path to leading and shaping the technical direction of the entire VoIP function.Core Skills &amp; Technologies<ul><li>VoIP Engineering SIP, RTP, SDP, Asterisk</li><li>NOC Support monitoring, alerting, and incident response</li><li>Softswitch &amp; Routing LCR, failover, rate card configuration</li><li>ConnexCS customer and carrier setup, routing, billing</li><li>VICIdial predictive dialer configuration and campaign management</li><li>ISP &amp; Telecom Support network troubleshooting, QoS for voice</li><li>DNL / DID Management number provisioning and allocation</li></ul>Key Responsibilities<ul><li>Assist in the day-to-day operation and monitoring of VoIP infrastructure, including SIP trunks, softswitches (ConnexCS), and PBX systems (Asterisk/VICIdial)</li><li>Support NOC operations monitor call quality metrics (ASR, ACD, PDD), respond to alerts, and escalate incidents in a timely manner</li><li>Help configure and test interconnects between internal and external VoIP systems and carrier partners</li><li>Assist with DID/DNL provisioning, number management, and routing table updates in ConnexCS</li><li>Support the creation and maintenance of rate cards, provider billing setups, and cost analysis</li><li>Troubleshoot call failures, audio issues, codec mismatches, NAT problems, and SIP signaling errors</li><li>Work alongside senior engineers on load balancing, carrier redundancy, and traffic failover configurations</li><li>Support ISP-level connectivity troubleshooting latency, jitter, packet loss, and QoS tuning for voice traffic</li><li>Maintain technical documentation for configurations, carrier agreements, test results, and incident logs</li><li>Support VICIdial campaign setup, dialer configuration, and call center platform management</li><li>Learn and apply compliance standards relevant to VoIP, including STIR/SHAKEN, DNC, and PTA/PSEB regulations</li></ul>Requirements<ul><li>Bachelor's degree in Telecommunications, IT, Computer Science, or a related field or equivalent hands-on experience</li><li>Atleast 1-3 years of handson experience on the ConnexCS or any other switch.</li><li>Good understanding of SIP, RTP, and VoIP call flows or a strong eagerness to learn rapidly</li><li>Familiarity with Linux command line (used for Asterisk, VICIdial, and log analysis)</li><li>Exposure to any softswitch, dialer, or NOC platform is a plus (ConnexCS, VICIdial, FreePBX, etc.)</li><li>Analytical mindset able to read SIP traces, interpret error codes, and follow call logs</li><li>Good communication skills and ability to work in a team-based technical environment</li><li>Interest in networking, carrier relationships, or the international telecom industry</li></ul>Evening and Night shift availableSend your CV and a brief note about your VoIP experience or interest to admin@echonetservices.com Subject line: VoIP Engineer Application - LahoreEchonet Services is an equal opportunity employer. We welcome applicants from all backgrounds who are passionate about telecommunications.Pay: Rs45,000.00 - Rs75,000.00 per hourApplication Question(s):<ul><li>What is your expected Salary?</li><li>Which shift timing is suitable for you, Evening or Night?</li></ul>Experience:<ul><li>ConnexCS/Any switch: 1 year (Required)</li><li>Voip Industry: 2 years (Preferred)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

VoiP Engineer - NOC Engineer

Projecttech

<div><div><div><div>Location : Riyadh, Saudi Arabia
 
Industry: Artificial Intelligence / Digital Solutions
Availability: Immediate
Role Overview :
We are looking for a Senior VoIP &amp; Network Engineer to design, deploy and operate the telephony backbone of an AI-driven voice platform.
 
The role focuses on enabling seamless interaction between customer telephony infrastructures and conversational AI systems, ensuring reliability, call quality and scalability across diverse environments.
This position requires a rare combination of deep VoIP expertise and strong network engineering fundamentals, with hands-on involvement in complex, real-world deployments. 
Main Responsibilities
Voice Platform Connectivity
<ul><li>Establish and manage SIP connectivity between AI voice services and customer telephony environments.</li>
<li>Design call flows supporting inbound, outbound and transferred calls across multiple systems.</li>
<li>Ensure uninterrupted interaction between AI agents and external callers.</li>
</ul>PBX System Integration
<ul><li>Connect AI voice services to a wide range of PBX solutions, including both modern software-based platforms and legacy hardware systems.</li>
<li>Adapt integrations to heterogeneous customer environments, often lacking standardization or up-to-date documentation.</li>
</ul>Network Enablement for Voice Traffic
<ul><li>Configure and troubleshoot network components to allow secure and stable SIP and RTP communication.</li>
<li>Address NAT traversal, firewall policies, port management and VPN connectivity.</li>
<li>Apply traffic prioritization mechanisms to preserve voice quality under load.</li>
</ul>Advanced Troubleshooting
<ul><li>Perform low-level analysis of signaling and media traffic to identify complex voice issues.</li>
<li>Isolate and resolve audio degradation, call drops, registration failures and interoperability problems.</li>
<li>Determine whether issues originate from network infrastructure, PBX configuration or service provider layers.</li>
</ul>Voice Quality &amp; Performance Optimization
<ul><li>Adjust codecs, buffers and media parameters to improve audio clarity and stability.</li>
<li>Monitor call performance indicators and continuously improve end-user experience.</li>
<li>Recommend technical changes to customer systems to meet platform performance standards.</li>
</ul>Knowledge Structuring &amp; Reusability
<ul><li>Build reusable technical configurations and onboarding models for common PBX and SIP scenarios.</li>
<li>Formalize integration patterns to accelerate future deployments.</li>
<li>Produce clear internal documentation and troubleshooting references.</li>
</ul></div><div><div><div><div>Job Category: Artificial Intelligence Digital Solutions
</div><div>Job Type: Engineering
</div><div>Job Location: Riyadh Saudi Arabia</div></div></div></div></div></div></div>

Senior VoIP & Network Engineer (SIP/PBX Integration)(J26-58)

White Label Communications

Linux + VoIP Systems AdministratorFor recruiters, BPOs, and staffing agencies<ul><li>WLC is not accepting third-party submissions for this role at this time.</li></ul>Full-time | Long-term | Contract | Fully remote<ul><li>WLC is seeking 2 strong Linux + VoIP Systems Administrators to join our Infrastructure Engineering, Operations, and Planning team. This role reports to the Manager of Infrastructure.</li><li>We are looking for experienced, independent operators who can make sound technical decisions, work safely in production, troubleshoot complex issues end to end, and improve the stability, security, and maintainability of our Linux-based voice infrastructure.</li></ul>Schedule<ul><li>Monday through Friday during normal business hours aligned to U.S. Eastern Time, including seasonal shifts between EST (UTC-5) and EDT (UTC-4)</li><li>Occasional after-hours maintenance work as needed and scheduled in advance</li></ul>What you will do<ul><li>Build, operate, maintain, and improve Linux-based infrastructure supporting customer-facing services</li><li>Administer and troubleshoot VoIP platforms and SIP signaling in production environments</li><li>Support high-availability systems across production, lab, development, and pre-production environments</li><li>Diagnose and resolve issues involving SIP, RTP, call routing, registrations, media flow, and related service dependencies</li><li>Write and maintain shell scripts and tooling for automation, operational safety, and visibility</li><li>Follow disciplined change management and production safety practices</li><li>Help maintain secure, compliant infrastructure aligned with company standards and audit requirements</li><li>Work effectively and independently in a remote environment while coordinating with the broader infrastructure team</li></ul>Required qualifications<ul><li>3+ years of hands-on Linux systems administration experience in a 24x7 production environment</li><li>3+ years of hands-on experience with VoIP SIP and RTP technologies, signaling and call flow troubleshooting, and one or more of FreeSWITCH, Asterisk, Kamailio, OpenSIPS, SER/OpenSER</li><li>Strong operational judgment and a demonstrated ability to make safe changes in production</li><li>Experience with Linux system services, patching, backups, logging, monitoring, access control, and security hardening</li><li>Strong shell scripting skills for automation and operational support</li><li>Experience working independently with minimal supervision</li><li>Strong written English and clear technical communication</li><li>Quiet, private, and secure remote workspace</li><li>At least 2 reliable high-quality Internet connections</li><li>Willingness to work on WLC-provided equipment</li></ul>Strongly preferred<ul><li>Experience with centralized logging, monitoring, AAA, jump hosts, and change management processes</li><li>Experience with KVM, VMware, Hyper-V, or other virtualization platforms</li><li>Experience operating Linux workloads in cloud environments such as AWS, Azure, or Google Cloud</li><li>Experience working in regulated or audited environments such as ISO 27001, SOC 2, HIPAA, GDPR, and PCI</li></ul>What success looks like in this role<ul><li>You can troubleshoot Linux and VoIP issues methodically without creating unnecessary production risk</li><li>You escalate when appropriate, but you do not require constant direction</li><li>You document your work, communicate clearly, and make careful changes</li><li>You look for durable fixes, not just quick ones</li></ul>Job Types: Full-time, Contract Contract length: 1-180 monthsPay: Rs10,000.00 - Rs100,000.00 per weekApplication Question(s):<ul><li>If the role was offered to you, how quickly could you start working (in calendar days)?</li><li>Do you have a quiet, private, and secured location to work remotely out of, with at least 2 reliable and good quality Internet connections?</li><li>You agree and accept that the position is Mon-Fri normal daytime business hours following the seasonal EST(UTC-5) and EDT(UTC-4) time zones?</li><li>Do you agree to having a background check performed on you? This role requires individuals with non-negative background check results.</li><li>Do your resume and LinkedIn profile make it clear that you meet or exceed the requirements outlined in the job description?</li><li>What is your expected weekly income, in US dollars, for a 40-hour work week? This is what you regularly invoice us for, excluding maintenance, on call, or after-hour extra work time.</li><li>You are comfortable working in, adhering to, building, and maintaining, a strict ISO 27001, HIPAA, PCI, GDPR, and SOC2 compliance environment?</li><li>You are applying to this position for yourself? This means you, and only you, will be performing the work.</li><li>Do you have 3+ years of hands-on experience as a lead Linux SysAdmin in a 24x7 high availability environment, without downtime, data loss, or blind spots?</li><li>Do you have 3 or more years of engineering experience with FreeSWITCH, Asterisk, Kamailio (OpenSER), OpenSIPS, and/or SER?</li></ul>Work Location: Remote

Linux VoIP SysAdmin

PROPERTY BUY-RENT (SMC -Private) Limited

ABOUT THE ROLEWavetel Business Ltd is a UK-based telecoms provider delivering hosted VoIP, SIP trunking, cloud PBX, and business broadband solutions. We are looking for an Technical Support Engineer to oversee our VoIP and PBX support operations from our Lahore office.You will be looking VoIP and SIP issues, and help build the processes and standards that keep our operations running at their best.KEY RESPONSIBILITIES<ul><li>Provide advanced support for VoIP, PBX, and SIP-related issues</li><li>Work across multiple PBX platforms BT, 3CX, Yeastar, and Asterisk-based systems</li><li>Configure, monitor, and troubleshoot SIP servers, domains, and VoIP services</li><li>Handle escalated issues and ensure timely resolution</li><li>Oversee remote customer support and maintain high satisfaction levels</li><li>Develop support processes, documentation, and best practices</li><li>Coordinate with internal teams (technical, field, billing, sales)</li></ul>REQUIRED SKILLS &amp; EXPERIENCE<ul><li>Strong hands-on experience with Asterisk</li><li>Deep knowledge of VoIP technologies and PBX systems</li><li>Solid understanding of SIP protocols, server and domain management</li><li>Background in remote support environments</li><li>Troubleshooting and analytical skills</li></ul>PREFERRED QUALIFICATIONS<ul><li>Bachelor's in engineering or related field</li><li>Experience with cloud-based telephony solutions</li><li>Networking knowledge: VoIP, SIP, TCP/IP, routing, firewalls</li><li>Familiarity with monitoring and ticketing tools</li><li>VoIP, Networking, or Asterisk certifications (a plus)</li></ul>WHAT WE OFFER<ul><li>Competitive salary</li><li>Work with cutting-edge VoIP and cloud telephony platforms</li><li>5 days a Week Monday to Friday</li></ul>Pay: Rs90,000.00 - Rs150,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Asterisk and PBX system/VoIP: 1 year (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Technical Support Engineer (VoIP / Asterisk)

Agile Tribe Pvt Ltd

Job DescriptionWe are hiring a Network Engineer to support the network and communication systems of our 24/7 inbound contact center. The role involves maintaining internet connectivity, VoIP systems, routers, firewalls, and ensuring smooth day-to-day operations.This is a hands-on role suited for candidates with practical troubleshooting experience in live environments.Responsibilities<ul><li>Monitor and maintain LAN/WAN, routers, switches, firewalls, and internet connectivity.</li><li>Support and troubleshoot VoIP/SIP call systems.</li><li>Handle network issues, including downtime, packet loss, and bandwidth problems.</li><li>Configure and maintain VLANs, VPNs, and QoS.</li><li>Coordinate with ISPs for fault resolution and service escalations.</li><li>Monitor system performance and ensure maximum uptime.</li><li>Maintain network security and perform routine updates.</li><li>Support backup internet failover and network redundancy.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li>1&ndash;2 years experience in Network Support / IT Infrastructure</li><li>Good knowledge of:</li><li>Networking fundamentals (TCP/IP, DNS, DHCP).</li><li>Routers &amp; switches.</li><li>VPN configuration.</li><li>Firewall basics.</li><li>Basic understanding of VoIP/SIP will be preferred.</li><li>Ability to work in rotational shifts.</li></ul>Preferred<ul><li>Cisco Certified Network Associate (CCNA) certification.</li><li>Experience in call center, ISP, or NOC environment.</li></ul>Benefits<ul><li>Market-competitive salary.</li><li>Career growth opportunities.</li><li>Hands-on exposure to international operations.</li><li>Professional work environment.</li></ul>Pay: From Rs60,000.00 per monthExperience:<ul><li>Do you have experience with VoIP/SIP systems?: 1 year (Required)</li><li>Have you worked with routers/firewalls before?: 1 year (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Network Engineer

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