voip engineer

Canvas Digitals

We are looking for a skilled and proactive VoIP Engineer / Vicidial Specialist to manage, optimize, and scale our contact center voice infrastructure. The ideal candidate will have hands-on expertise in Vicidial, SIP technologies, Linux systems, and call center telephony environments. This role plays a critical part in ensuring call quality, uptime, and campaign efficiency across operations.Key Responsibilities:Vicidial &amp; Dialer Operations<ul><li>Configure, manage, and optimize Vicidial (v10 / v11) environments.</li><li>Support inbound, outbound, and blended contact center campaigns.</li><li>Tune dial levels, hopper behavior, and performance settings for maximum efficiency.</li><li>Troubleshoot real-time call issues including call drops, audio delays, and sound quality problems.</li><li>Manage SIP trunks, carriers, and interconnections to ensure stable call routing.</li><li>Troubleshoot and diagnose SIP/RTP issues (latency, jitter, one-way audio, etc.).</li><li>Work with Asterisk-based VoIP systems for dial-plan and server-level tasks.</li><li>Integrate and support Kamailio, FreeSWITCH, or similar SIP components (preferred).</li></ul>Linux &amp; Infrastructure Management<ul><li>Administer and maintain Linux servers (Debian, CentOS, Rocky, openSUSE, etc.).</li><li>Monitor system health, logs, and performance metrics for stability and uptime.</li><li>Perform basic MySQL/MariaDB maintenance, backups, and routine database operations.</li></ul>Required Skills &amp; Qualifications:<ul><li>Proven experience in Vicidial, VoIP, and SIP-based telephony systems.</li><li>Strong understanding of SIP, RTP, and Asterisk.</li><li>Hands-on experience with Linux administration.</li><li>Ability to troubleshoot call flows, routing issues, and dialer performance.</li><li>Understanding of call center operations, dialer logic, and campaign mechanics.</li><li>Familiarity with Kamailio / FreeSWITCH / SBCs is a plus.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to work independently and collaborate with cross-functional teams.</li></ul>Preferred Experience:<ul><li>Previous experience in a contact center / VoIP service provider environment.</li><li>Exposure to carrier management, load balancing, and voice routing.</li></ul>Why Join Us:<ul><li>Opportunity to own and scale mission-critical voice infrastructure.</li><li>Collaborative environment with ownership and growth potential.</li><li>Exposure to modern contact center and VoIP technologies.</li></ul>Job Type: Full-timePay: Up to Rs80,000.00 per monthWork Location: In person

VoIP Engineer

EdAnchor

Urgent Start: Mid- to senior-level technical expert with 5+ years of hands-on experience.We are seeking an experienced Windows, Linux and 3CX Systems Engineer (5+ years ) to lead the migration of our existing on-premises environment to a new cloud-based infrastructure. This is a contract role focused on delivering a complete, stable, secure, and well-documented transition.This is a part-time role that can turn into a full-time role depending on future growth. Initially, the expectations are to build the new environment and provide part-time support once the projects are commissioned.The successful candidate must have strong Windows, Linux and 3CX VoIP experience. You are expected to take a hands-on role in the technical implementation of the new architecture from start to finish, resolve issues with legacy applications and manage with 3rd party vendors where necessary.Key Responsibilities<ul><li>Assess and document the current on-premises infrastructure</li><li>Design a secure and scalable Linux and Windows architecture</li><li>Migrate Active Directory, file services, print services, and associated applications</li><li>Plan and execute the transition with minimal disruption to users</li><li>Implement security, backup, and disaster recovery configurations</li><li>Migrate the existing Avaya VoIP system to a new 3CX cloud-based solution</li><li>Manage testing, validation, and user acceptance</li><li>Provide full documentation and handover upon project completion</li></ul>Required Experience<ul><li>Proven experience delivering end-to-end infrastructure migrations</li><li>Strong background in Microsoft server environments, Active Directory, File and Print services design and migration</li><li>Solid experience in administering a Linux environment, Hypervisor, Proxmox VE, VMs, Resilience, Backup</li><li>Hands-on experience in deploying and configuring 3CX, complete setup, including phone system</li><li>Experience in troubleshooting and configuring (DNS, DHCP, firewalls, VPNs)</li><li>Ability to work independently and manage project timelines</li></ul>How to ApplyPlease submit your CV and complete the Employment Screening Questionnaire belowhttps://forms.office.com/e/1NKqvN2duXJob Types: Part-time, ContractApplication Question(s):<ul><li>You must complete the link below for employment screening</li></ul>https://forms.office.com/e/1NKqvN2duXWork Location: Remote

Cloud and VoIP Engineer

VoIPMEN Pvt Ltd

About Us: VoIPMen PVT Ltd is a leading provider of VoIP solutions, and we are looking for a dedicated and detail-oriented Vicidial Customer Support Representative to join our team. If you have basic knowledge of ViciDial and a passion for customer service, we want to hear from you!Key Responsibilities:<ul><li>Create users in ViciDial and ensure proper configuration.</li><li>Upload and manage data within the ViciDial system.</li><li>Set up and maintain campaigns in ViciDial.</li><li>Manage VOIP carriers and DID numbers.</li><li>Run and analyze campaign reports to ensure efficiency and performance.</li></ul>Requirements:<ul><li>Basic knowledge of ViciDial is required.</li><li>Strong basic English communication skills.</li><li>Ability to learn quickly and adapt to new systems.</li><li>Attention to detail and a proactive approach to problem-solving.</li></ul>Why Join Us?<ul><li>Competitive salary.</li><li>Full-time, stable position.</li><li>Opportunity to work in a growing company with great potential for career growth.</li></ul>Important Note: Candidates who do not answer the following custom questions will not be considered for screening.Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Are you willing to work in US time zone?</li><li>Current Salary?</li><li>Salary Expectation?</li><li>Do you have hands-on experience with ViciDial?</li><li>Have you managed VOIP carriers or DID numbers before?</li><li>Are you familiar with any other VoIP systems or dialers besides ViciDial?</li></ul>Location:<ul><li>Islamabad (Preferred)</li></ul>Work Location: In person

Vici-dial/ VoIP Engineer(Male Preferred)

Honeywell

<div>
 
 Job Description
 
 
 
 The Network and VoIP Solution Architect is responsible for designing, implementing, and maintaining the organization's network and VoIP infrastructure. This role requires a deep understanding of networking technologies, VoIP protocols, and industry best practices to ensure reliable, scalable, and secure communication systems.
 
 
 
 Responsibilities
 
 
 
 
 Key responsibilities:
 
 
 
 
 Network Design And Architecture
 
 
 
 <ul>
 <li>
 Analyze the organization's business requirements and develop a comprehensive network architecture to support current and future needs.
 </li>
 <li>
 Design and implement secure, redundant, and high-performance network solutions, including LAN, WAN, and wireless networks.
 </li>
 <li>
 Evaluate and select appropriate network hardware, software, and protocols to meet the organization's needs.
 </li>
 <li>
 Ensure the network architecture aligns with industry standards and best practices.
 
 
 </li>
 </ul>
 
 VoIP And Unified Communications
 
 
 
 <ul>
 <li>
 Design and implement a robust VoIP and unified communications infrastructure, including IP telephony, video conferencing, and collaboration tools.
 </li>
 <li>
 Evaluate and select appropriate VoIP hardware, software, and protocols to meet the organization's communication requirements.
 </li>
 <li>
 Ensure seamless integration between the VoIP system and other business applications.
 </li>
 <li>
 Develop and maintain disaster recovery and business continuity plans for the VoIP system.
 
 
 </li>
 </ul>
 
 Project Management And Implementation
 
 
 
 <ul>
 <li>
 Manage the implementation of network and VoIP projects, including planning, resource allocation, and coordination with cross-functional teams.
 </li>
 <li>
 Develop detailed project plans, timelines, and budgets to ensure successful project delivery.
 </li>
 <li>
 Collaborate with vendors, service providers, and internal stakeholders to ensure successful deployment and integration of network and VoIP solutions.
 
 
 </li>
 </ul>
 
 Continuous Improvement And Innovation
 
 
 
 <ul>
 <li>
 Stay up-to-date with the latest trends, technologies, and industry best practices in networking and VoIP.
 </li>
 <li>
 Identify opportunities for improving the organization's network and VoIP capabilities and recommend appropriate solutions.
 </li>
 <li>
 Collaborate with the IT team and business stakeholders to align the network and VoIP strategy with the organization's overall technology roadmap.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 You must have:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Technology, or a related field.
 </li>
 <li>
 8 to 10 years of experience as a Network and VoIP Solution Architect or in a similar role.
 </li>
 <li>
 Certified Cisco Internetwork Expert (CCIE) or equivalent certification in networking.
 </li>
 <li>
 Extensive knowledge of network technologies, protocols, and best practices, including TCP/IP, routing, switching, and wireless networking.
 </li>
 <li>
 Proficient in VoIP technologies, including SIP, VoIP protocols, and unified communications solutions.
 </li>
 <li>
 Strong project management skills and experience in leading complex network and VoIP implementation projects.
 
 
 </li>
 </ul>
 
 We Value
 
 
 
 <ul>
 <li>
 Excellent problem-solving, analytical, and troubleshooting skills.
 </li>
 <li>
 Effective communication and collaboration skills to work with cross-functional teams and stakeholders.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments &ndash; powered by our Honeywell Forge software &ndash; that help make the world smarter, safer and more sustainable.
</div>

ICT Network and VOIP Engineer / Solution Architect - GES

700apps

<div>
 We are seeking a highly skilled
 
 Senior VoIP &amp; Contact Center Integration Engineer
 
 to lead the integration between enterprise contact center platforms and modern AI-powered voice technologies.
 
 
 This role focuses on enabling organizations to enhance their existing call center infrastructure with
 
 AI voice automation
 
 , without replacing their current systems. The ideal candidate will have strong experience working with enterprise contact center technologies and VoIP infrastructure, along with the ability to integrate these systems with AI platforms through
 
 SIP protocols, APIs, and real-time audio streaming
 
 .
 
 
 The engineer will collaborate with AI engineers, solution architects, and enterprise clients to design and implement scalable integrations between telephony systems and conversational AI solutions.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Design and implement integrations between enterprise contact center platforms and AI voice agents.
 </li>
 <li>
 Configure and manage VoIP infrastructure including SIP trunks, routing policies, and telephony gateways.
 </li>
 <li>
 Integrate traditional IVR systems with AI-based conversational voice platforms.
 </li>
 <li>
 Design and implement end-to-end call flows between IVR systems, AI agents, and human agents.
 </li>
 <li>
 Enable real-time voice streaming between telephony systems and AI speech engines.
 </li>
 <li>
 Develop middleware and API integrations connecting contact center systems with enterprise platforms and AI services.
 </li>
 <li>
 Troubleshoot telephony issues related to SIP signaling, RTP media streams, call routing, and call quality.
 </li>
 <li>
 Integrate call center solutions with CRM systems, ticketing platforms, and enterprise applications.
 </li>
 <li>
 Collaborate with internal engineering teams to build scalable and reliable voice automation solutions.
 </li>
 <li>
 Support deployment and optimization of AI-powered call center solutions for enterprise clients.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Telecommunications, Information Technology, or a related field.
 </li>
 <li>
 7&ndash;10 years of experience in telephony systems, VoIP engineering, or contact center technologies.
 </li>
 <li>
 Strong understanding of VoIP architecture and protocols, including SIP and RTP.
 </li>
 <li>
 Hands-on experience with telephony platforms such as Asterisk or similar systems.
 </li>
 <li>
 Experience working with enterprise contact center platforms such as Cisco, Avaya, or Genesys.
 </li>
 <li>
 Experience integrating systems using REST APIs and enterprise integration patterns.
 </li>
 <li>
 Strong troubleshooting skills related to VoIP signaling, call routing, and voice quality issues.
 </li>
 <li>
 Experience working with IVR systems and call flow design.
 
 
 </li>
 </ul>
 
 Preferred Experience
 
 
 
 <ul>
 <li>
 Experience integrating AI voice platforms or conversational AI systems.
 </li>
 <li>
 Hands-on experience with real-time audio streaming technologies.
 </li>
 <li>
 Experience integrating telephony systems with CRM or ticketing platforms.
 </li>
 <li>
 Experience developing middleware services for telephony integrations.
 </li>
 <li>
 Familiarity with cloud platforms and modern communication APIs.
 
 
 </li>
 </ul>
 
 Preferred Background (Saudi Market)
 
 
 
 Experience working with:
 
 
 <ul>
 <li>
 Telecom operators such as STC, Mobily, or Zain Saudi Arabia
 </li>
 <li>
 Large enterprise contact centers in the Saudi market
 </li>
 <li>
 Government call center systems
 </li>
 <li>
 System integrators delivering enterprise contact center solutions
 
 
 </li>
 </ul>
 Nice to Have
 
 
 <ul>
 <li>
 Experience with AI voice APIs and speech processing platforms
 </li>
 <li>
 Experience in AI-powered call center automation
 </li>
 <li>
 Knowledge of real-time voice processing pipelines
 </li>
 <li>
 Experience supporting large-scale enterprise telephony environments
 </li>
 </ul>
</div>

Senior VoIP & Contact Center Integration Engineer (AI Call Center)

Cherokee Federal

<div>Network Engineer
This position requires an active TS/SCI with Polygraph clearance.
Cherokee Preting is seeking a Network Engineer to support our government client. 
Compensation &amp; Benefits:
Pay commensurate with experience.
Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.
Network Engineer Responsibilities Include:
<ul><li>Operate General Dynamics brand crypto devices.
</li><li>Provide SME-level support for General Dynamics brand crypto devices, leveraging their expertise to ensure a seamless transition to legacy and new network architectures and the optimal operation of the devices.
</li><li>Perform hands-on engineering to develop technical solutions that facilitate the prompt resolution of any technical challenges during the installation of new and legacy devices.
</li><li>Provide strategic direction and guidance for the implementation, operation, and maintenance of General Dynamics brand crypto devices.
</li><li>Provide invaluable insights and best practices critical to success, based on extensive experience specifically related to General Dynamics' products.
</li><li>Identify and mitigate risks, enhance operational efficiency, and support the longevity of the investment in General Dynamics' crypto solutions for the Sponsor network ecosystem.
</li>Perform other job-related duties as assigned 
<li>
</li></ul>Network Engineer Experience, Education, Skills, Abilities requested:
<ul><li>Current TS/SCI with polygraph
</li><li>Demonstrated experience with in-depth knowledge of General Dynamics crypto devices such as the E-100, FLEX, Micro, Nano, TL-10G, TL-1g, and next generation crypto devices, including their configuration, operation, and maintenance.
</li><li>Demonstrated experience designing, implementing, and troubleshooting complex cryptographic systems.
</li><li>Demonstrated experience with technical knowledge of cryptographic principles, protocols, and technologies, including those related to General Dynamics crypto devices.
</li><li>Demonstrated experience troubleshooting complex technical issues related to General Dynamics crypto devices and developing effective solutions.
</li><li>Demonstrated experience with cryptographic protocols and standards, such as those related to encryption, decryption, and key management.
</li><li>Demonstrated experience providing technical guidance and support to stakeholders, including written training documentation.
</li><li>Demonstrated experience working collaboratively with cross-functional teams, including engineers, technicians, and other stakeholders, to achieve project goals and objectives.
</li><li>Demonstrated experience with GEM crypto manager(s) software.
</li><li>Demonstrated experience providing technical guidance and support to stakeholders, including actively training personnel.
</li>Must pass pre-employment qualifications of Cherokee Federal 
<li>
</li></ul>Company Information:
Cherokee Preting (Preting) is a part of Cherokee Federal &ndash; the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government&rsquo;s mission with compassion and heart. To learn more about Preting , visit cherokee-federal.com.
#CherokeeFederal #LI-CK4 #IntelCareers
Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.
Similar searchable job titles:
<ul><li>Network Administrator
</li><li>VoIP Engineer
</li><li>Systems Engineer
</li><li>Network Architect
</li></ul>Keywords:
<ul><li>Crypto devices
</li><li>FLEX
</li><li>Nano
</li><li>Cryptographic protocols 
</li></ul>Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law.
Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal. 
As required by our governmental client, this position requires being a US Citizen AND an active TS/SCI with Polygraph clearance.</div>

Network Engineer

PingWind Inc.

<div><div>Location: Kuwait 
Required Clearance: Secret 
Certifications: DoD 8570.01 M compliance for IAT Level III with a Cisco Certified Network Professional (CCNP) Collaboration certification or higher 
Required Education: HS Diploma/GED 
Required Experience: Minimum of five years of experience in a strategic DoD position engineering I.T. solutions for NIPRNET, SIPRNET, and CPN-X 

Position Description: 
PingWind is seeking a Voice Systems/Network Engineer Lead responsible for the planning, design, integration, and operational management of Army voice communication systems supporting command and control across tactical and enterprise environments. This role provides senior technical leadership for voice infrastructure, ensuring secure, reliable, and resilient communications for mission-critical operations. 


Primary Responsibilities:<div> 
Typical Responsibilities/Tasks: 
<ul><li>Manage all call routing and set up from the DISA Tier 0 hierarchy down to individual strategic sites.</li><li>Provide secure and non-secure voice system/network engineering, integration, and installation services.</li><li>Plans, implements, and manages the theater voice architecture to include: upgrades to Gatekeepers, Voice Gateway Routers (VGR), Cisco Unified Call Managers (CUCM), and VoIP/VoSIP firmware across the strategic network.</li><li>Manages a traditional Defense Switched Network (DSN) network that provides traditional voice T-1 and SIP trunks terminating at Time Division Multiplexing (TDM) switches, North Atlantic Treaty Organization Private Branch Exchange (NATO PBXs), and Internet Gateway Exchange (IGX) Commercial providers.</li><li>Provide engineering services for the installation and upgrading of voice and data systems/networks.</li><li>Coordinate with other stakeholders operating in the CENTCOM AOR on behalf of the Government to manage implementation processes as applicable to VoIP, VoSIP, and POTS, and document and support the engineering transition from traditional switches POTS to VoIP and VoSIP.</li><li>Provide engineering expertise in meeting and sustaining USARCENT requirements for installation, operation, maintenance, and protection (IOMP) of voice systems/networks.</li></ul></div> 

Required Qualifications<div> 
<ul><li>Secret</li><li>DoD 8570.01 M compliance for IAT Level III with a Cisco Certified Network Professional (CCNP) Collaboration certification or higher</li></ul></div> 

Desired Qualifications
<ul><li>Bachelor&rsquo;s Degree</li></ul>
</div>
<div>About PingWind</div>
<div></div>
<div>PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is an SBA certified Service-Disabled Veteran-Owned Small Business (SDVOSB) with offices in Northern Virginia and Huntsville AL.</div>
<div>www.PingWind.com</div>
<div></div>
<div>Our benefits include:</div>
<div></div>
<ul><li>Eleven Federal Holidays</li></ul>
<ul><li>Paid Time Off accrued each pay period</li></ul>
<ul><li>Parental Leave</li></ul>
<ul><li>Three medical plan choices with generous employer contribution</li></ul>
<ul><li>Dental and Vision Insurance</li></ul>
<ul><li>Company paid Short-Term and Long-Term Disability</li></ul>
<ul><li>Company paid Life and AD&amp;D Insurance</li></ul>
<ul><li>401k with competitive matching and vesting schedule</li></ul>
<ul><li>Continuing education assistance</li></ul>
<ul><li>Short Term / Long Term Disability &amp; Life Insurance</li></ul>
<ul><li>Medical, Dependent Care and Commuter Flexible Spending Accounts</li></ul>
<ul><li>Employee Assistance Program</li></ul>
<ul><li>Wellness benefits include Calm Health app and WellHub gym subsidy (formerly GymPass)</li></ul>
<ul><li>529 College Savings Plan</li></ul>
<ul><li>Legal Insurance</li></ul>
<ul><li>Pet Insurance</li></ul>
<div></div>
<div>Veterans are encouraged to apply</div>
<div></div>
<div>PingWind, Inc. does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.</div> 
<div></div>

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div>

Voice Systems/ Network Engineer Lead

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