voip specialist

Canvas Digitals

We are looking for a VoIP Engineer / VICIdial Specialist to manage and optimize our contact center voice infrastructure. This role is ideal for someone with strong expertise in SIP, Asterisk, and dialer systems, who can ensure high call quality, system reliability, and campaign performance.Key ResponsibilitiesVICIdial &amp; Dialer Management<ul><li>Configure and maintain VICIdial (v10/v11) systems</li><li>Manage inbound, outbound, and blended campaigns</li><li>Optimize dial levels, hopper settings, and campaign efficiency</li><li>Troubleshoot live call issues (call drops, delays, poor audio quality)</li></ul>VoIP &amp; SIP Engineering<ul><li>Manage SIP trunks and carrier connections</li><li>Troubleshoot SIP/RTP issues (latency, jitter, one-way audio)</li><li>Work with Asterisk-based telephony systems</li><li>Support integrations with Kamailio and/or FreeSWITCH (preferred)</li></ul>System &amp; Infrastructure<ul><li>Administer Linux servers (Debian, CentOS, Rocky Linux, openSUSE)</li><li>Monitor server performance, logs, and uptime</li><li>Perform database maintenance (MySQL/MariaDB backups and optimization)</li></ul>Requirements<ul><li>Proven experience with VICIdial and VoIP systems</li><li>Strong knowledge of SIP, RTP, and Asterisk</li><li>Hands-on experience with Linux server administration</li><li>Basic database management skills (MySQL/MariaDB)</li><li>Excellent troubleshooting and problem-solving skills</li></ul>Preferred Qualifications<ul><li>Experience with Kamailio or FreeSWITCH</li><li>Background in call center / contact center environments</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Growth opportunities in a fast-paced environment</li><li>Exposure to advanced VoIP and telephony technologies</li><li>Supportive and collaborative team</li></ul>Job Type: Full-timePay: Up to Rs60,000.00 per monthWork Location: In person

VoIP Engineer / VICIdial Specialist

Half Price Packaging PVT Ltd

Echonet Services | Lahore, Pakistan | Full-Time | 1 Opening | 1&ndash;3 Years ExperienceApply NowAbout Echonet ServicesEchonet Services is a forward-thinking telecommunications company delivering cutting-edge Voice over IP solutions to businesses and individuals worldwide. We understand that communication is the backbone of every successful operation and we're building the infrastructure that powers it. As we scale our VoIP operations, we're looking for technically curious, driven individuals ready to grow with us.About the Role This isn't a support role where you wait for tasks to be assigned; we're looking for someone who takes initiative, thinks independently, and owns their domain. As Echonet Services grows, so will your scope with a clear path to leading and shaping the technical direction of the entire VoIP function.Core Skills &amp; Technologies<ul><li>VoIP Engineering SIP, RTP, SDP, Asterisk</li><li>NOC Support monitoring, alerting, and incident response</li><li>Softswitch &amp; Routing LCR, failover, rate card configuration</li><li>ConnexCS customer and carrier setup, routing, billing</li><li>VICIdial predictive dialer configuration and campaign management</li><li>ISP &amp; Telecom Support network troubleshooting, QoS for voice</li><li>DNL / DID Management number provisioning and allocation</li></ul>Key Responsibilities<ul><li>Assist in the day-to-day operation and monitoring of VoIP infrastructure, including SIP trunks, softswitches (ConnexCS), and PBX systems (Asterisk/VICIdial)</li><li>Support NOC operations monitor call quality metrics (ASR, ACD, PDD), respond to alerts, and escalate incidents in a timely manner</li><li>Help configure and test interconnects between internal and external VoIP systems and carrier partners</li><li>Assist with DID/DNL provisioning, number management, and routing table updates in ConnexCS</li><li>Support the creation and maintenance of rate cards, provider billing setups, and cost analysis</li><li>Troubleshoot call failures, audio issues, codec mismatches, NAT problems, and SIP signaling errors</li><li>Work alongside senior engineers on load balancing, carrier redundancy, and traffic failover configurations</li><li>Support ISP-level connectivity troubleshooting latency, jitter, packet loss, and QoS tuning for voice traffic</li><li>Maintain technical documentation for configurations, carrier agreements, test results, and incident logs</li><li>Support VICIdial campaign setup, dialer configuration, and call center platform management</li><li>Learn and apply compliance standards relevant to VoIP, including STIR/SHAKEN, DNC, and PTA/PSEB regulations</li></ul>Requirements<ul><li>Bachelor's degree in Telecommunications, IT, Computer Science, or a related field or equivalent hands-on experience</li><li>Atleast 1-3 years of handson experience on the ConnexCS or any other switch.</li><li>Good understanding of SIP, RTP, and VoIP call flows or a strong eagerness to learn rapidly</li><li>Familiarity with Linux command line (used for Asterisk, VICIdial, and log analysis)</li><li>Exposure to any softswitch, dialer, or NOC platform is a plus (ConnexCS, VICIdial, FreePBX, etc.)</li><li>Analytical mindset able to read SIP traces, interpret error codes, and follow call logs</li><li>Good communication skills and ability to work in a team-based technical environment</li><li>Interest in networking, carrier relationships, or the international telecom industry</li></ul>Evening and Night shift availableSend your CV and a brief note about your VoIP experience or interest to admin@echonetservices.com Subject line: VoIP Engineer Application - LahoreEchonet Services is an equal opportunity employer. We welcome applicants from all backgrounds who are passionate about telecommunications.Pay: Rs45,000.00 - Rs75,000.00 per hourApplication Question(s):<ul><li>What is your expected Salary?</li><li>Which shift timing is suitable for you, Evening or Night?</li></ul>Experience:<ul><li>ConnexCS/Any switch: 1 year (Required)</li><li>Voip Industry: 2 years (Preferred)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

VoiP Engineer - NOC Engineer

Nawy Real Estate

<div>We are seeking a skilled and motivated VoIP Engineer with hands-on experience in Asterisk
(FreePBX), 3CX, and Zoom Phone to support, maintain, and enhance our contact center solutions.
The ideal candidate will have strong technical expertise in VoIP systems, call routing, and integrations,
along with a proactive approach to troubleshooting and optimization.
Key Responsibilities<ul><li>Design, implement, and maintain VoIP and contact center solutions</li><li>Configure and manage Asterisk (Dialplan), FreePBX, and 3CX systems</li><li>Build, customize, and optimize call flows including IVR, queues, and call routing strategies</li><li>Monitor system performance and ensure high availability and reliability</li><li>Troubleshoot and resolve issues related to SIP signaling, RTP media, and VoIP infrastructure</li><li>Optimize overall system performance including call quality, latency, and routing efficiency</li><li>Integrate VoIP systems with external platforms such as CRM systems, APIs, and webhooks</li><li>Develop and maintain automation scripts using Python or Bash</li><li>Work with RESTful APIs and WebSockets for system integrations and enhancements</li><li>Collaborate with cross-functional teams to improve contact center operations</li></ul> 
Requirements 
Bachelor&rsquo;s degree in Computer Science, Engineering, or a related field<ul><li>1&ndash;2 years of experience in VoIP or Contact Center environments</li><li>Strong understanding of SIP, RTP, IVR systems, queues, and call routing</li><li>Hands-on experience with Asterisk (FreePBX) and 3CX</li><li>Solid understanding of networking fundamentals (TCP, UDP, NAT, Firewalls)</li><li>Experience implementing and supporting contact center solutions</li><li>Experience with API integrations (RESTful APIs, JSON, webhooks)</li><li>Basic scripting or programming skills (Python or Bash)</li><li>Familiarity with Linux systems and environments</li><li>Experience with VoIP monitoring and troubleshooting tools</li><li>Familiarity with CRM systems or third-party integrations</li><li>Nice to have experience with Zoom Phone or Zoom Contact Center</li></ul></div>

VoIP Engineer

The Visamtion (Private) Limited

&Oslash; Must be expert in VoIP&Oslash; Managing and monitoring all installed network appliances, systems, and related infrastructure in-premise.&Oslash; Installing, configuring, testing, and maintaining network-related operating systems, applications / software / management tools.&Oslash; Ensuring the network connectivity and infrastructure availability.&Oslash; Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.&Oslash; Monitoring network usage and health status in compliance with security policies.&Oslash; Perform preventive maintenance.&Oslash; Developing and implementing a comprehensive plan to secure organization&rsquo;s IT infrastructure and networking.&Oslash; Participate in other projects/tasks as assigned.Requirements&Oslash; Minimum of an Advance Diploma or equivalent in Computer Science / Information Systems / Information Technology.&Oslash; Minimum 3 years of working experience in related field.&Oslash; CCNA certified. Certifications such as ITIL, CEH, or other technical qualifications are preferred.&Oslash; Excellent knowledge of Firewall/IPS/WAF and monitoring tools.&Oslash; Excellent knowledge of Networking and TCP/IP-based services. &Oslash; This role require field work like purchasing and repairing of IT AssetsLocation: Etihad Town phase 1 LahoreJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>IT: 3 years (Required)</li></ul>License/Certification:<ul><li>CCNA (Preferred)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Willingness to travel:<ul><li>50% (Preferred)</li></ul>Work Location: In person

IT Executive

PROPERTY BUY-RENT (SMC -Private) Limited

ABOUT THE ROLEWavetel Business Ltd is a UK-based telecoms provider delivering hosted VoIP, SIP trunking, cloud PBX, and business broadband solutions. We are looking for an Technical Support Engineer to oversee our VoIP and PBX support operations from our Lahore office.You will be looking VoIP and SIP issues, and help build the processes and standards that keep our operations running at their best.KEY RESPONSIBILITIES<ul><li>Provide advanced support for VoIP, PBX, and SIP-related issues</li><li>Work across multiple PBX platforms BT, 3CX, Yeastar, and Asterisk-based systems</li><li>Configure, monitor, and troubleshoot SIP servers, domains, and VoIP services</li><li>Handle escalated issues and ensure timely resolution</li><li>Oversee remote customer support and maintain high satisfaction levels</li><li>Develop support processes, documentation, and best practices</li><li>Coordinate with internal teams (technical, field, billing, sales)</li></ul>REQUIRED SKILLS &amp; EXPERIENCE<ul><li>Strong hands-on experience with Asterisk</li><li>Deep knowledge of VoIP technologies and PBX systems</li><li>Solid understanding of SIP protocols, server and domain management</li><li>Background in remote support environments</li><li>Troubleshooting and analytical skills</li></ul>PREFERRED QUALIFICATIONS<ul><li>Bachelor's in engineering or related field</li><li>Experience with cloud-based telephony solutions</li><li>Networking knowledge: VoIP, SIP, TCP/IP, routing, firewalls</li><li>Familiarity with monitoring and ticketing tools</li><li>VoIP, Networking, or Asterisk certifications (a plus)</li></ul>WHAT WE OFFER<ul><li>Competitive salary</li><li>Work with cutting-edge VoIP and cloud telephony platforms</li><li>5 days a Week Monday to Friday</li></ul>Pay: Rs90,000.00 - Rs150,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Asterisk and PBX system/VoIP: 1 year (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Technical Support Engineer (VoIP / Asterisk)

Reyvoip LLC

Reyvoip LLC is a specialized telecommunications company headquartered in Al Rayyan, Qatar. We focus on delivering advanced VoIP solutions, technical support, and communication services that empower businesses to operate seamlessly and cost-effectively. Our mission is to combine innovation, reliability, and professionalism to ensure high-quality voice and data communication experiences.Position Overview We are seeking a VoIP Support Coordinator to oversee and manage daily VoIP support operations. This role requires a detail-oriented professional with strong technical knowledge, organizational skills, and the ability to coordinate between clients, vendors, and internal teams. The VoIP Support Coordinator will play a key role in ensuring smooth service delivery and maintaining Reyvoip LLC&rsquo;s reputation for excellence in telecommunications.Key Responsibilities<ul><li>Coordinate VoIP support activities including troubleshooting, system monitoring, and resource allocation.</li><li>Liaise with clients to understand technical requirements and provide timely updates.</li><li>Collaborate with IT specialists and vendors to ensure efficient service delivery.</li><li>Maintain accurate records of support requests, incidents, and resolutions.</li><li>Support system upgrades, installations, and compliance initiatives.</li><li>Prepare reports on VoIP support performance and recommend improvements.</li><li>Ensure compliance with Qatar&rsquo;s telecommunications regulations and company policies.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, Telecommunications, or related field.</li><li>2&ndash;4 years of experience in VoIP support coordination or technical assistance.</li><li>Strong knowledge of VoIP systems, SIP protocols, and troubleshooting processes.</li><li>Excellent communication, organizational, and problem-solving skills.</li><li>Proficiency in MS Office Suite, VoIP management tools, and ticketing systems.</li><li>Certifications such as CompTIA, Cisco, or VoIP-specific credentials are an advantage.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunity to grow within a dynamic Qatar-based telecommunications company.</li><li>Professional development and career advancement opportunities.</li><li>A collaborative and innovation-driven work environment.</li></ul>How to Apply Interested applicants may send their CV and cover letter via Indeed or directly to the company&rsquo;s recruitment team, highlighting their experience in VoIP support coordination and achievements in managing technical operations.Job Type: Full-timePay: Up to QAR640,000.00 per yearWork Location: In person

VoIP Support Coordinator

Agile Tribe Pvt Ltd

Job DescriptionWe are hiring a Network Engineer to support the network and communication systems of our 24/7 inbound contact center. The role involves maintaining internet connectivity, VoIP systems, routers, firewalls, and ensuring smooth day-to-day operations.This is a hands-on role suited for candidates with practical troubleshooting experience in live environments.Responsibilities<ul><li>Monitor and maintain LAN/WAN, routers, switches, firewalls, and internet connectivity.</li><li>Support and troubleshoot VoIP/SIP call systems.</li><li>Handle network issues, including downtime, packet loss, and bandwidth problems.</li><li>Configure and maintain VLANs, VPNs, and QoS.</li><li>Coordinate with ISPs for fault resolution and service escalations.</li><li>Monitor system performance and ensure maximum uptime.</li><li>Maintain network security and perform routine updates.</li><li>Support backup internet failover and network redundancy.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li>1&ndash;2 years experience in Network Support / IT Infrastructure</li><li>Good knowledge of:</li><li>Networking fundamentals (TCP/IP, DNS, DHCP).</li><li>Routers &amp; switches.</li><li>VPN configuration.</li><li>Firewall basics.</li><li>Basic understanding of VoIP/SIP will be preferred.</li><li>Ability to work in rotational shifts.</li></ul>Preferred<ul><li>Cisco Certified Network Associate (CCNA) certification.</li><li>Experience in call center, ISP, or NOC environment.</li></ul>Benefits<ul><li>Market-competitive salary.</li><li>Career growth opportunities.</li><li>Hands-on exposure to international operations.</li><li>Professional work environment.</li></ul>Pay: From Rs60,000.00 per monthExperience:<ul><li>Do you have experience with VoIP/SIP systems?: 1 year (Required)</li><li>Have you worked with routers/firewalls before?: 1 year (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Network Engineer

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