vp account director

Crypto.com

<div>
 
 
 We are seeking a customer-obsessed, performance-driven Account Manager to join our growing VIP Account Management team. In this role, you will own a book of high-value customers of our Main App, delivering white-glove service to maximize client satisfaction, retention, and revenue growth. Your mission is to build deep, trusted relationships with top-tier customers, helping them to unlock more value through tailored support, insights, and product engagement.&nbsp;This is a high-impact role for someone who thrives at the intersection of client service, performance accountability, and the fast-based world or crypto.&nbsp;
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 Client Relationship Management:
 
 
 
 
 - Manage and grow a portfolio of high-value traders, acting as the main point of contact and advocate for each client.
 
 
 
 
 - Deliver concierge-level support and guidance, offering proactive outreach and rapid response to client needs.
 
 
 
 
 - Provide personalized insights, market intelligence, and platform tips to drive engagement and deepen client loyalty.
 
 
 
 
 
 
 
 Performance &amp; Revenue Growth:
 
 
 
 
 - Identify and execute on cross-sell and upsell opportunities that align with client needs and behaviors.
 
 
 
 
 - Monitor client usage and AUM to uncover growth opportunities and retention risks.
 
 
 
 
 - Drive product adoption and trading frequency by surfacing relevant features and tools.
 
 
 
 
 
 
 
 Client Strategy &amp; Collaboration:
 
 
 
 
 - Track client satisfaction through NPS and qualitative feedback loops, driving continuous improvement in service delivery.
 
 
 
 
 - Work closely with Product, Marketing, Risk, and Compliance to deliver a seamless client experience and elevate the voice of the customer internally.
 
 
 
 
 - Help grow the business through referrals, network expansion, and deep relationship-building.
 
 
 
 
 
 
 
 
 
 
 Requirements
 
 <ul>
 <li>
 4+ years of experience in client-facing roles such as account management, relationship management, sales, or customer success&mdash;ideally in crypto, fintech, trading, or financial services
 </li>
 <li>
 Proven ability to manage high-value/HNW clients with exceptional service standards
 </li>
 <li>
 Deep understanding of crypto markets and trader behaviors (or strong eagerness to learn quickly)
 </li>
 <li>
 Fluent in one or more languages relevant to your regional market i.e.. Arabic; strong cultural awareness and appreciation required
 </li>
 <li>
 Highly organized, data-driven, and performance-oriented
 </li>
 <li>
 Confident communicator and trusted advisor with strong interpersonal skills
 </li>
 <li>
 Ability to thrive in a dynamic, fast-paced, and compliance-conscious environment
 
 
 </li>
 </ul>
 
 
 
 
 
 
 We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.
 
 
 
</div>

VIP Account Manager

LockThreat

<div>We&rsquo;re hiring a Hunter Enterprise Account Executive to land new logos for LockThreat&rsquo;s AI-native GRC platform. This role is focused 100% on net-new revenue&mdash;opening doors, creating demand, and closing complex enterprise deals. You&rsquo;ll sell to C-suite and senior risk, compliance, and security leaders and own deals from first meeting through close.
This is a high-pressure, high-reward role for sellers who know how to build pipeline from scratch and win in competitive enterprise environments.
Requirements<ul>
<li>
GRC sales experience</li>
<li>8&ndash;12+ years of enterprise SaaS new-logo sales experience</li>
<li>Proven ability to source, develop, and close $250K&ndash;$1M+ ACV deals</li>
<li>Strong outbound skills: executive prospecting, account-based selling, and deal orchestration</li>
<li>Experience selling to CISO, CRO, CIO, Compliance, Risk, or Security leaders</li>
<li>Deep understanding of complex enterprise buying motions (security, legal, procurement)</li>
<li>Ability to run tight discovery, POCs, and value-based sales cycles</li>
<li>High accountability for pipeline creation, forecast accuracy, and close rate</li>
<li>Experience in regulated industries strongly preferred</li>
<li>Partner or hyperscaler co-sell experience is a plus</li>
</ul>
Benefits<ul>
<li>
Aggressive OTE with uncapped commission</li>
<li>Accelerators for over-quota performance</li>
<li>Equity participation for top performers</li>
<li>Sell a differentiated, AI-native enterprise platform</li>
<li>Direct access to executive leadership and product</li>
<li>Clear path to Regional Director / VP as the company scales</li>
<li>Remote-first with global enterprise exposure</li></ul></div>

Account Executive (Enterprise SaaS)

Inspiration Commerce Group

<div>About Inspiration Commerce Group (ICG) 
We&rsquo;re a team of ~50 people who&rsquo;ve done 6 acquisitions in 18 months and scaled from $0 to &gt;$100M in revenue. We&rsquo;re a global group with businesses across the US, UK, and EU. We buy and build companies that help people find and buy the products they love. Our portfolio includes leading fashion marketplaces like Italist, HEWI and Verishop, affiliate marketing platforms like Stylight and MyBestBrands, B2B technology solutions like Bonsai, and niche Marketplaces in the Creator and Construction spaces like Everpress and DOZR.
<h2 class="jobSectionHeader">About the Role</h2>
As we expand our luxury resale business (HEWI) and designer marketplace (Italist) into the Middle East, we&rsquo;re looking for someone to join us as a VIP Account Manager (Luxury Fashion).
In this role you'll partner with our VIP customers (high net-worth individuals and celebrities) to onboard them to our portfolio companies and ensure they have a delightful customer journey. Customers can consign their pre-loved luxury/designer items to be sold by us through HEWI, and then replace those products with latest-season inventory from Italist. You'll build a book of business and guide customers through their journey with us from end to end. This is a full-time, remote-first role in Qatar or the UAE.
<h2 class="jobSectionHeader">Things You'll Work On</h2><ul><li>
Business Development: you'll source and onboard new customers to the ICG ecosystem. This will be through a mix of finding high-potential customers that are already shopping with us, and bringing on new customers through referrals, targeted sales/marketing, and networking events. You'll build and expand on a book of business, with ideal VIP customers spending &gt;$40,000 annually.
</li><li>Luxury Consignment: through our business HEWI we can help customers to monetize their closet and make money off the products they loved and are ready to part with. You'll review what products customers have, help to determine what is best to be sold, coordinate the products being shipped to us, and communicate with the customer throughout the process of us authenticating and selling them.
</li><li>New/Next Season Purchasing: you'll act as a Personal Shopper to help customers find the best deals and curate their wardrobe with the brands and products that they love. This will be a mixture of understanding their style/vibe and balancing it with what is currently hot and on-trend.
</li><li>Escalated Tier 1 Customer Support: you'll be the dedicated point of contact and escalation point for any questions, issues or concerns that our VIP customers need support with.
</li></ul><h2 class="jobSectionHeader">Attitudes</h2>
We don't care what your current job title is, how long you've been working, or whether you have a degree. We do care about you being tightly aligned with our operating principles:<ul><li>
You&rsquo;re competitive and love to win. You&rsquo;re competitive and are always looking for an edge. You have a high bar (some would say &ldquo;unrealistic&rdquo;) for yourself and those you work with.
</li><li>You do whatever it takes. You&rsquo;re willing to do what others won&rsquo;t to achieve what others can&rsquo;t. What we&rsquo;re doing is hard. Really hard. Sacrifices are required in the pursuit of greatness, and we&rsquo;re chasing greatness.</li><li>
Founder-level ownership. If something breaks, you fix it. If there&rsquo;s an opportunity, you chase it. You (and we) never say &quot;that's not my job&quot;.
</li><li>Curiosity with teeth. You don&rsquo;t just ask why something isn&rsquo;t working &mdash; you dig until you know, then you ship a fix.</li><li>
You ask for forgiveness, not permission.</li><li>
You&rsquo;re a self-starter. You love being in the weeds and rolling up your sleeves to get things done. You never let roadblocks get in the way of getting things done; the laws of physics alone dictate what you can do.</li></ul><h2 class="jobSectionHeader">
Who this role is right for</h2><ul><li>
Someone who has worked in luxury fashion or the designer re-sale space</li><li>
Someone who enjoys sales and account management; someone motivated by high variable compensation and uncapped commission</li><li>
Someone who genuinely loves fashion and accessories!</li><li>
Someone who thrives in chaos: throw you a new challenge on Friday, and you&rsquo;ll know by Monday what you want to do and how you want to do it
</li></ul><h2 class="jobSectionHeader">Who this role is not right for</h2><ul><li>
People who want a stable, predictable or repetitive role/set of tasks</li><li>
People who are excited about building and managing a team vs being hands-on themselves</li><li>
People who find comfort in following a playbook</li><li>
People who prefer stability over speed or &ldquo;strategy over execution&rdquo;</li></ul><h2 class="jobSectionHeader">
Logistics/Next Steps</h2><ul><li>
Process: everyone will hear back within 3 days of applying. Our process involves calls with 2-3 members of our team. You'll also complete 1-day working session (paid).
</li><li>Work Setup: we operate Remote-first with some time spent In-Person together throughout the year as needed.
</li><li>Working Hours: we trust team members to manage their own schedules and believe that taking time off to recharge makes you more productive in the long run. That said, we&rsquo;re early enough that everyone&rsquo;s work makes a big difference on the company&rsquo;s trajectory. As a result, our team finds hard work fulfilling when we know it will be impactful. Typically, we check out around 6pm to protect personal time and then log back in later at night to finish anything that was left undone.</li></ul></div>

VIP Account Manager (Luxury Fashion)

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