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vulnerability analyst i

V2X Inc

<div>
 Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. As a Vulnerability Analyst working on the Department of Defense (DoD) network, your duties would encompass a wide range of responsibilities aimed at ensuring the security and integrity of sensitive information and systems. Vulnerability Analysts conduct comprehensive assessments of computing systems, networks, and applications to identify and mitigate potential security risks. While leveraging cybersecurity methodologies, analysts analyze vulnerabilities, assess their impact, and collaborate with cross-functional teams to implement effective remediation plans of action with milestones. Seeks to protect and defend information and information systems by ensuring data confidentiality and integrity with non-repudiation, authentication, and availability of data and technology through assessments of control frameworks. Vulnerability Analysts strategically plan, coordinate, scan, analyze, and report compliance of the Department of Defense Information Network (DoDIN) to its Cybersecurity Services customers on the SWA regional and theater level. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position. Responsibilities Conduct regular security assessments and audits of information systems with the DoD SWA network. Develop and implement action plans to manage common vulnerabilities and exposures. Design report templates for daily use and distribution to customers and subordinate personnel to maintain at minimum a 95% overall vulnerability compliancy rating. Monitor Information Assurance Security Alerts &amp; Bulletins to detect and ensure rapid initial response to any cybersecurity related incident or event that could cause harm to the SWA AOR of the DoDIN. Maintain cross-communication with other cybersecurity division (e.g. IDS/IPS &amp; ArcSight) to discover attempts to exploit known and zero-day vulnerabilities. Recommend improvements to the overall cybersecurity posture. Possess the ability to communicate effectively with management and upper echelon military personnel to ensure information is disseminated timely and efficiently. Maintain working knowledge of vulnerability management systems (Tenable &amp; Nessus) Provides technical and operational support to functional end users of vulnerability tools (e.g. Assured Compliance Assessment Solution) ACAS and TYCHON. Prepares vulnerability scanning reports to submit to commanders and higher headquarters. Interfaces with the IAVM Manager and ISSO regarding vulnerability and remediation issues. Additional requirements may vary depending upon location. Performs other duties and assignments as required. Qualifications Qualifications Security Clearance: Requires an active Secret Clearance Education / Certifications: One-year related experience can be substituted for one year of education if the degree is required. Bachelor&rsquo;s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNP: Certified Network Professional - Security CompTIA: CASP+ ce: Advanced Security Practitioner GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler ISACA: CISA: Certified Information Systems Auditor ISC2: CCSP: Certified Cloud Security Professional ISC2: CISSP (or Associate): Certified Information Systems Security Professional ISC2: CCSP: Certified Cloud Security Professional COMPUTING ENVIRONMENT (CE): Cisco: CCIE: Certified Internetwork Expert (Any) Cisco: CCNP: Certified Network Professional (Any) EC Council: CEH: Certified Ethical Hacker EC Council: ECIH: Certified Incident Handler EC-Council: CHFI: Certified Hacking Forensic Investigator EC-Council: CND: Certified Network Defender GIAC: GCIH: Certified Incident Handler Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: Certified: Azure Associate (Any) Microsoft: Certified: Azure Expert (Any) Microsoft: MCSE: (Any above 2012) Red Hat: RHCA: Certified Architect Red Hat: RHCE: Certified Engineer Red Hat: RHSA: Certified Systems Administrator Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. Requires a minimum of seven (7) years of experience in telecommunications sector. Experience with a customer service-oriented company. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
</div>


Vulnerability Analyst I

<div>Overview:
<div><b>
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</b></div><div><br>
</div><div>As a Vulnerability Analyst working on the Department of Defense (DoD) network, your duties would encompass a wide range of responsibilities aimed at ensuring the security and integrity of sensitive information and systems.</div><div></div><div><br>
Vulnerability Analysts conduct comprehensive assessments of computing systems, networks, and applications to identify and mitigate potential security risks. While leveraging cybersecurity methodologies, analysts analyze vulnerabilities, assess their impact, and collaborate with cross-functional teams to implement effective remediation plans of action with milestones. Seeks to protect and defend information and information systems by ensuring data confidentiality and integrity with non-repudiation, authentication, and availability of data and technology through assessments of control frameworks.</div><div></div><div><br>
Vulnerability Analysts strategically plan, coordinate, scan, analyze, and report compliance of the Department of Defense Information Network (DoDIN) to its Cybersecurity Services customers on the SWA regional and theater level. Program: OMDAC-SWACA</div><div></div><div><b><br>
This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!</b></div><div></div><div><br>
You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position.</div>
Responsibilities:
<ul><li>Conduct regular security assessments and audits of information systems with the DoD SWA network.</li><li>
Develop and implement action plans to manage common vulnerabilities and exposures.</li><li>
Design report templates for daily use and distribution to customers and subordinate personnel to maintain at minimum a 95% overall vulnerability compliancy rating.</li><li>
Monitor Information Assurance Security Alerts &amp; Bulletins to detect and ensure rapid initial response to any cybersecurity related incident or event that could cause harm to the SWA AOR of the DoDIN.</li><li>
Maintain cross-communication with other cybersecurity division (e.g. IDS/IPS &amp; ArcSight) to discover attempts to exploit known and zero-day vulnerabilities.</li><li>
Recommend improvements to the overall cybersecurity posture.</li><li>
Possess the ability to communicate effectively with management and upper echelon military personnel to ensure information is disseminated timely and efficiently.</li><li>
Maintain working knowledge of vulnerability management systems (Tenable &amp; Nessus) Provides technical and operational support to functional end users of vulnerability tools (e.g. Assured Compliance Assessment Solution) ACAS and TYCHON.</li><li>
Prepares vulnerability scanning reports to submit to commanders and higher headquarters. Interfaces with the IAVM Manager and ISSO regarding vulnerability and remediation issues.</li><li>
Additional requirements may vary depending upon location.</li><li>
Performs other duties and assignments as required.</li></ul>
Qualifications:
<ul><li><b>Qualifications</b></li><li><b>
Security Clearance:</b><b>
</b><ul><li>Requires an active Secret Clearance</li></ul></li><li><b>
Education / Certifications:</b> <i>One-year related experience can be substituted for one year of education if the degree is required.</i><ul><li>
Bachelor&rsquo;s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field.</li><li>
This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.</li><li>
The authorized certifications for this job title are listed as follows:</li></ul></li><li><b>
BASELINE:</b><ul><li>
Cisco: CCNP: Certified Network Professional - Security</li><li>
CompTIA: CASP+ ce: Advanced Security Practitioner</li><li>
GIAC: GCED: Certified Enterprise Defender</li><li>
GIAC: GCIH: Certified Incident Handler</li><li>
ISACA: CISA: Certified Information Systems Auditor</li><li>
ISC2: CCSP: Certified Cloud Security Professional</li><li>
ISC2: CISSP (<b>or Associate</b>): Certified Information Systems Security Professional</li><li>
ISC2: CCSP: Certified Cloud Security Professional</li></ul></li><li><b>
COMPUTING ENVIRONMENT (CE)</b>:<ul><li>
Cisco: CCIE: Certified Internetwork Expert (<b>Any</b>)</li><li>
Cisco: CCNP: Certified Network Professional (<b>Any</b>)</li><li>
EC Council: CEH: Certified Ethical Hacker</li><li>
EC Council: ECIH: Certified Incident Handler</li><li>
EC-Council: CHFI: Certified Hacking Forensic Investigator</li><li>
EC-Council: CND: Certified Network Defender</li><li>
GIAC: GCIH: Certified Incident Handler</li><li>
Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>
Microsoft: Certified: Azure Associate (<b>Any</b>)</li><li>
Microsoft: Certified: Azure Expert (<b>Any</b>)</li><li>
Microsoft: MCSE: (<b>Any above 2012</b>)</li><li>
Red Hat: RHCA: Certified Architect</li><li>
Red Hat: RHCE: Certified Engineer</li><li>
Red Hat: RHSA: Certified Systems Administrator</li></ul></li><li><b>
Experience:</b> <i>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience.</i><ul><li>
Requires a minimum of seven (7) years of experience in telecommunications sector.</li><li>
Experience with a customer service-oriented company.</li></ul></li></ul><h4 class="jobSectionHeader"><b>
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</b></h4></div>

Trafalgar Luxury Group

<div>
 <p>
  The Cybersecurity Analyst will lead and manage out cybersecurity operations in collaboration with external partners. This role is ideal for a hands-on security professional who thrives in a lean environment and can effectively coordinate internal security efforts with outsourced services.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Essential Functions:
  </strong>
 </p>
 <ul>
  <li>
   Vendor Management: Oversee relationships with MSSPs, penetration testers, and compliance consultants.
  </li>
  <li>
   Security Monitoring: Review and respond to alerts and reports from internal and external SOC and SIEM platforms.
  </li>
  <li>
   Incident Coordination: Lead internal response efforts and escalate to external experts when needed.
  </li>
  <li>
   Policy &amp; Compliance: Maintain security policies, support audits, and ensure regulatory compliance (ISO 27001, GDPR, etc.).
  </li>
  <li>
   Risk Management: Conduct periodic risk assessments and recommend mitigation strategies.
  </li>
  <li>
   Awareness &amp; Training: Coordinate security awareness programs for staff.
  </li>
  <li>
   Reporting: Prepare monthly and quarterly security reports for leadership.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications And Requirements:
  </strong>
 </p>
 <ul>
  <li>
   3+ years in cybersecurity or IT security operations
  </li>
  <li>
   Familiarity with SIEM, EDR, vulnerability management, and cloud security tools
  </li>
  <li>
   Experience working with MSSPs or external security vendors
  </li>
  <li>
   Strong understanding of security frameworks (e.g., NIST, ISO 27001)
  </li>
  <li>
   Excellent communication and coordination skills
  </li>
  <li>
   Ability to work independently and manage multiple priorities
  </li>
  <li>
   Certifications: CISSP, CISM, CompTIA Security+, or equivalent
  </li>
  <li>
   Experience with Microsoft Defender, Sentinel, or similar platforms
  </li>
  <li>
   Exposure to compliance audits and risk assessments
  </li>
 </ul>
 <p>
 </p>
</div>


Cybersecurity Analyst

<div>
 Overview The Integrated Billing Analyst I will report directly to the Integrated Billing Supervisor and will work closely with various departments to ensure accurate and timely billing processes. This role involves creating invoices, reconciling costs, maintaining accounting records, and supporting both internal and external audits. The position requires flexibility with working hours, including mandatory overtime during peak periods, weekends, and late hours until the implementation of new software and/or processes is completed. Responsibilities Billing Responsibilities: Create invoices with supporting documents, research and reconcile costs for fixed-price and reimbursable billings. Perform Booked Cost to Billed Cost reconciliations for each contract. Coordinate with personnel from various departments to ensure complete and accurate documentation for billing and subsequent collection. Monitor and research costs, and request journal entries to ensure costs are accumulated correctly. Obtain Statements of Completion of Work (SOCOWs) and apply them to monthly billings as needed. Communicate with customers and personnel from various sites to gain and process accurate billing information. Assist during audits and periodic reporting. Ensure all tasks are performed according to company policy. Maintain strong order to cash responsibilities across multiple departments within the organization Maintain confidentiality of sensitive information and Company Proprietary data. Participate in other projects and initiatives as assigned. General Responsibilities: Exhibit positive, courteous, and professional behavior with customers, businesses, and co-workers. Assist co-workers and those in other departments to successfully perform job tasks and functions when necessary. Follow all safety policies and practices as established by the company and/or regulatory bodies. Other duties as assigned and or directed by management. Qualifications Education Bachelor&rsquo;s degree in Accounting, Business, Finance, or a related field preferred. Certifications Microsoft Office. Experience: 1-2 years of experience in GL accounting and Government Contract accounting preferred. IFS, SAP, and Excel experience preferred. Skills and Technology Used: Excellent communication, interpersonal, problem-solving, and time management skills. Strong attention to detail and follow-through skills. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients
</div>


Integrated Billing Analyst I

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 <strong>
  Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
  <br/>
  <br/>
 </strong>
 Proactively manages the service desk operations and supervises Service Desk Administrator Level I and ADPE Technicians I in the performance of their duties. Responsible for ensuring sufficient staffing across all support lanes, monitoring call performance and incident response metrics, and providing high-level of communication and technical support. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory. Program: OMDAC-SWACA
 <br/>
 <br/>
 <strong>
  This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!
  <br/>
  <br/>
 </strong>
 You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proactively oversees and manages the service desk operations and staff.
  </li>
  <li>
   Ensures that sufficient staffing and skill levels are maintained throughout operational and prime hours in order to meet service level targets by managing shift staffing schedules, allocations and assignments.
  </li>
  <li>
   Act as an escalation point where difficult or controversial calls are received.
  </li>
  <li>
   Produces daily, weekly and monthly service desk performance metrics, statistics and management reports; and provides direct feedback to the staff on report findings.
  </li>
  <li>
   Monitors service desk and incident performance metrics, identifies improvement opportunities, and implements corrective action when needed.
  </li>
  <li>
   Assumes roles and responsibilities of Service Desk Administrators, first-line support via multiple channels (calls, walk-ins, email, self-service), Remedy queue and/or accounts administrator when workloads are high and additional experience is needed, staffing is insufficient or as required by operations.
  </li>
  <li>
   Establishes efficient, working relationships with the Information Management officers (IMOs), customer chain of command, and senior management. Report any issues that could significantly impact services.
  </li>
  <li>
   Represents the service desk at meetings. Arranges staff training and awareness; and performs briefings as needed to the service desk staff on changes or deployments that may affect customer service volumes.
  </li>
  <li>
   Ensures all documented policies, processes, and work-flows are being followed by the service desk staff; and identifies, updates and implements changes to continually improve and streamline processes.
  </li>
  <li>
   Provides senior level technical support to the service desk staff, IMOs and customers; in addition to having the technical ability to accurately determine call routing for Remedy incidents that cannot be immediately resolved at the service desk.
  </li>
  <li>
   Takes overall responsibility for incident and service request handling
  </li>
  <li>
   Performs other duties and assignments as required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Qualifications
  </li>
  <li>
   Security Clearance:
  </li>
  <li>
   Requires an active Secret Clearance
  </li>
  <li>
   Education / Certifications: One year of related experience may be substituted for one year of education if a degree is required.
  </li>
  <ul>
   <li>
    High School diploma or GED required.
   </li>
   <li>
    This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.
   </li>
   <li>
    The authorized certifications for this job title are listed as follows:
   </li>
  </ul>
  <li>
   BASELINE:
  </li>
  <ul>
   <li>
    Cisco: CCNA Security
   </li>
   <li>
    Cisco: CCNP Security
   </li>
   <li>
    CompTIA: A+ ce
   </li>
   <li>
    CompTIA: CASP+ ce: Advanced Security Practitioner
   </li>
   <li>
    CompTIA: CySA+ ce: Cybersecurity Analyst
   </li>
   <li>
    CompTIA: Network+ ce
   </li>
   <li>
    CompTIA: Security+ ce
   </li>
   <li>
    CompTIA: SecurityX ce
   </li>
   <li>
    GIAC: GCED: Certified Enterprise Defender
   </li>
   <li>
    GIAC: GCIH: Certified Incident Handler: Certified Incident Handler
   </li>
   <li>
    GIAC: GICSP: Industrial Cyber Security Professional
   </li>
   <li>
    GIAC: GSEC: Security Essentials
   </li>
   <li>
    ISACA: CISA: Certified Information Systems Auditor
   </li>
   <li>
    ISC2: CISSP (or Associate): Certified Information Systems Security Professional
   </li>
  </ul>
  <li>
   COMPUTING ENVIRONMENT (CE):
  </li>
  <ul>
   <li>
    CompTIA: Server+
   </li>
   <li>
    Microsoft: 365 Certified: Endpoint Administrator Associate
   </li>
   <li>
    Microsoft: 365 Certified: Enterprise Administrator Expert
   </li>
   <li>
    Microsoft: 365 Certified: Messaging Administrator Associate
   </li>
   <li>
    Microsoft: 365 Certified: Modern Desktop Administrator Associate
   </li>
   <li>
    Microsoft: 365 Certified: Modern Desktop Administrator Associate
   </li>
   <li>
    Microsoft: 365 Certified: Security Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Azure Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Azure Database Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Azure Security Engineer Associate
   </li>
   <li>
    Microsoft: Certified: Azure Solutions Architect Expert
   </li>
   <li>
    Microsoft: Certified: Identity and Access Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Information Protection Administrator Associate
   </li>
   <li>
    Microsoft: Certified: Security Operations Analyst Associate
   </li>
   <li>
    Microsoft: MCSA: SQL 2016 Database Admin
   </li>
   <li>
    Microsoft: MCSA: SQL 2016 Database BI Development
   </li>
   <li>
    Microsoft: MCSA: SQL 2016 Database Dev
   </li>
   <li>
    Microsoft: MCSA: Windows 10
   </li>
   <li>
    Microsoft: MCSA: Windows Server 2012
   </li>
   <li>
    Microsoft: MCSA: Windows Server 2016
   </li>
   <li>
    Microsoft: MCSE: Cloud Platform and Infrastructure
   </li>
   <li>
    Microsoft: MCSE: Core Infrastructure
   </li>
   <li>
    Microsoft: MCSE: Database Management and Analytics
   </li>
   <li>
    Microsoft: MCSE: Enterprise Devices and Apps
   </li>
   <li>
    Microsoft: MCSE: Private Cloud 2012
   </li>
   <li>
    Microsoft: MCSE: Productivity Solutions Expert
   </li>
   <li>
    Microsoft: MCSE: Server Infrastructure 2012
   </li>
   <li>
    Microsoft: MCT: Certified IT Professional
   </li>
   <li>
    Microsoft: MCT: Certified Systems Administrator
   </li>
  </ul>
  <li>
   Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience.
  </li>
  <ul>
   <li>
    Should have a minimum of four years of experience in a Customer Service environment and one to two years in a service desk environment.
   </li>
   <li>
    Proven experience with leading a workforce in a high-tempo environment.
   </li>
   <li>
    Excellent customer service skills are mandatory.
   </li>
   <li>
    Experience with a customer service-oriented company.
   </li>
  </ul>
 </ul>
 <strong>
  At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
 </strong>
</div>


Service Desk Administrator II

<div>Overview:
<div><b>
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</b></div><div><br>
</div><div>Proactively manages the service desk operations and supervises Service Desk Administrator Level I and ADPE Technicians I in the performance of their duties. Responsible for ensuring sufficient staffing across all support lanes, monitoring call performance and incident response metrics, and providing high-level of communication and technical support. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory. Program: OMDAC-SWACA</div><div></div><div><b><br>
This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!</b></div><div></div><div><br>
You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position.</div>
Responsibilities:
<ul><li>Proactively oversees and manages the service desk operations and staff.</li><li>
Ensures that sufficient staffing and skill levels are maintained throughout operational and prime hours in order to meet service level targets by managing shift staffing schedules, allocations and assignments.</li><li>
Act as an escalation point where difficult or controversial calls are received.</li><li>
Produces daily, weekly and monthly service desk performance metrics, statistics and management reports; and provides direct feedback to the staff on report findings.</li><li>
Monitors service desk and incident performance metrics, identifies improvement opportunities, and implements corrective action when needed.</li><li>
Assumes roles and responsibilities of Service Desk Administrators, first-line support via multiple channels (calls, walk-ins, email, self-service), Remedy queue and/or accounts administrator when workloads are high and additional experience is needed, staffing is insufficient or as required by operations.</li><li>
Establishes efficient, working relationships with the Information Management officers (IMOs), customer chain of command, and senior management. Report any issues that could significantly impact services.</li><li>
Represents the service desk at meetings. Arranges staff training and awareness; and performs briefings as needed to the service desk staff on changes or deployments that may affect customer service volumes.</li><li>
Ensures all documented policies, processes, and work-flows are being followed by the service desk staff; and identifies, updates and implements changes to continually improve and streamline processes.</li><li>
Provides senior level technical support to the service desk staff, IMOs and customers; in addition to having the technical ability to accurately determine call routing for Remedy incidents that cannot be immediately resolved at the service desk.</li><li>
Takes overall responsibility for incident and service request handling</li><li>
Performs other duties and assignments as required.</li></ul>
Qualifications:
<ul><li><b>Qualifications</b></li><li><b>
Security Clearance:</b></li><li>
Requires an active Secret Clearance</li><li><b>
Education / Certifications: </b><i>One year of related experience may be substituted for one year of education if a degree is required.</i><ul><li>
High School diploma or GED required.</li><li>
This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.</li><li>
The authorized certifications for this job title are listed as follows:</li></ul></li><li><b>
BASELINE:</b><b>
</b><ul><li>Cisco: CCNA Security</li><li>
Cisco: CCNP Security</li><li>
CompTIA: A+ ce</li><li>
CompTIA: CASP+ ce: Advanced Security Practitioner</li><li>
CompTIA: CySA+ ce: Cybersecurity Analyst</li><li>
CompTIA: Network+ ce</li><li>
CompTIA: Security+ ce</li><li>
CompTIA: SecurityX ce</li><li>
GIAC: GCED: Certified Enterprise Defender</li><li>
GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li><li>
GIAC: GICSP: Industrial Cyber Security Professional</li><li>
GIAC: GSEC: Security Essentials</li><li>
ISACA: CISA: Certified Information Systems Auditor</li><li>
ISC2: CISSP (<b>or Associate</b>): Certified Information Systems Security Professional</li></ul></li><li><b>
COMPUTING ENVIRONMENT (CE):</b><ul><li>
CompTIA: Server+</li><li>
Microsoft: 365 Certified: Endpoint Administrator Associate</li><li>
Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>
Microsoft: 365 Certified: Messaging Administrator Associate</li><li>
Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>
Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>
Microsoft: 365 Certified: Security Administrator Associate</li><li>
Microsoft: Certified: Azure Administrator Associate</li><li>
Microsoft: Certified: Azure Database Administrator Associate</li><li>
Microsoft: Certified: Azure Security Engineer Associate</li><li>
Microsoft: Certified: Azure Solutions Architect Expert</li><li>
Microsoft: Certified: Identity and Access Administrator Associate</li><li>
Microsoft: Certified: Information Protection Administrator Associate</li><li>
Microsoft: Certified: Security Operations Analyst Associate</li><li>
Microsoft: MCSA: SQL 2016 Database Admin</li><li>
Microsoft: MCSA: SQL 2016 Database BI Development</li><li>
Microsoft: MCSA: SQL 2016 Database Dev</li><li>
Microsoft: MCSA: Windows 10</li><li>
Microsoft: MCSA: Windows Server 2012</li><li>
Microsoft: MCSA: Windows Server 2016</li><li>
Microsoft: MCSE: Cloud Platform and Infrastructure</li><li>
Microsoft: MCSE: Core Infrastructure</li><li>
Microsoft: MCSE: Database Management and Analytics</li><li>
Microsoft: MCSE: Enterprise Devices and Apps</li><li>
Microsoft: MCSE: Private Cloud 2012</li><li>
Microsoft: MCSE: Productivity Solutions Expert</li><li>
Microsoft: MCSE: Server Infrastructure 2012</li><li>
Microsoft: MCT: Certified IT Professional</li><li>
Microsoft: MCT: Certified Systems Administrator</li></ul></li><li><b>
Experience: </b><i>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience.</i><ul><li>
Should have a minimum of four years of experience in a Customer Service environment and one to two years in a service desk environment.</li><li>
Proven experience with leading a workforce in a high-tempo environment.</li><li>
Excellent customer service skills are mandatory.</li><li>
Experience with a customer service-oriented company.</li></ul></li></ul><h4 class="jobSectionHeader"><b>
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</b></h4></div>

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 The Integrated Billing Analyst I will report directly to the Integrated Billing Supervisor and will work closely with various departments to ensure accurate and timely billing processes and monitoring AR. This role involves creating invoices, reconciling costs, maintaining accounting records, AR Monitoring, Bank and Treasury reconciliation support, liaising with various Pay offices and supporting both internal and external audits. The position requires flexibility with working hours, including mandatory overtime during peak periods, weekends, and late hours until the implementation of new software and/or processes is completed.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Create invoices with supporting documents, research and reconcile costs for fixed-price and reimbursable billings.
  </li>
  <li>
   Perform Booked Cost to Billed Cost reconciliations for each contract.
  </li>
  <li>
   Coordinate with personnel from various departments to ensure complete and accurate documentation for billing and subsequent collection.
  </li>
  <li>
   Monitor and research costs, and request journal entries to ensure costs are accumulated correctly, including understanding cost drivers and providing reports.
  </li>
  <li>
   Obtain Statements of Completion of Work (SOCOWs) and apply them to monthly billings as needed.
  </li>
  <li>
   Communicate with customers and personnel from various sites to gain and process accurate billing information.
  </li>
  <li>
   Supports SOX testing, internal and external audit requirements and periodic reporting.
  </li>
  <li>
   Assists with administration of bank accounts and compliance to SOX controls.
  </li>
  <li>
   Ensure all tasks are performed according to company policy.
  </li>
  <li>
   Maintain strong order to cash responsibilities across multiple departments within the organization.
  </li>
  <li>
   Participate in other projects and initiatives as assigned.
  </li>
  <li>
   Responsible for preparing accounting entries.
  </li>
  <li>
   Bank and Treasury reconciliation support.
  </li>
  <li>
   Liaising with various Pay offices and AR monitoring.
  </li>
  <li>
   Invoice submission to Customer (includes WAWF/IPP/etc.)
  </li>
  <li>
   Maintain confidentiality of sensitive information and Company Proprietary data.
  </li>
  <li>
   General Responsibilities:
  </li>
  <li>
   Exhibit positive, courteous, and professional behavior with customers, businesses, and co-workers.
  </li>
  <li>
   Assist co-workers and those in other departments to successfully perform job tasks and functions when necessary.
  </li>
  <li>
   Follow all safety policies and practices as established by the company and/or regulatory bodies.
  </li>
  <li>
   Other duties as assigned and or directed by management.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Education
  </li>
  <ul>
   <li>
    Bachelor&rsquo;s degree in Accounting, Business, Finance, or a related field preferred.
   </li>
   <li>
    Knowledge of Treasury Management Systems, preferably Kyriba.
   </li>
   <li>
    Knowledge FX Risk Management and Global Cash Management is preferred.
   </li>
  </ul>
  <li>
   Certifications
  </li>
  <ul>
   <li>
    Microsoft Office.
   </li>
  </ul>
  <li>
   Experience:
  </li>
  <ul>
   <li>
    1-2 years of experience in accounting and Government Contract accounting preferred.
   </li>
   <li>
    IFS, SAP, and Excel experience preferred.
   </li>
  </ul>
  <li>
   Skills and Technology Used:
  </li>
  <ul>
   <li>
    Excellent communication, interpersonal, problem-solving, and time management skills.
   </li>
   <li>
    Strong attention to detail and follow-through skills.
   </li>
  </ul>
 </ul>
 <strong>
  At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients
 </strong>
</div>


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