waitstaff supervisor

AL SHURFA BAY RESTAURANT CAFE LLC

ob Summary:The Head Waiter key roles in ensuring a high-quality dining experience for guests. The Head Waiter oversees the waitstaff, ensuring smooth operations, guest satisfaction, and adherence to service standards.Key Responsibilities: Head Waiter:<ul><li>Supervision and Leadership:</li><li>Oversee and coordinate the activities of waitstaff to ensure efficient service.</li><li>Lead by example, setting high standards for customer service and professionalism.</li><li>Conduct training sessions for waitstaff on service techniques, menu knowledge, and guest interaction.</li><li>Guest Relations:</li><li>Greet guests warmly, ensure they are seated promptly, and oversee the dining experience.</li><li>Handle guest complaints or concerns with professionalism, ensuring quick resolution.</li><li>Monitor guest satisfaction and take proactive steps to address any issues.</li><li>Order Management:</li><li>Ensure accurate and timely relay of orders from waitstaff to the kitchen.</li><li>Coordinate with kitchen and bar staff to ensure orders are prepared correctly and delivered on time.</li><li>Quality Control:</li><li>Inspect the dining area before service begins to ensure cleanliness and proper setup.</li><li>Oversee the presentation of food and beverages to ensure they meet the restaurant&rsquo;s standards.</li><li>Ensure compliance with health and safety regulations, including food handling and sanitation.</li><li>Table and Reservation Management:</li><li>Manage reservations and table assignments to maximize seating efficiency.</li><li>Coordinate with the Restaurant Manager to plan for large groups or special events.</li><li>Billing and Payments:</li><li>Assist waitstaff with billing and ensure all financial transactions are handled correctly.</li><li>Oversee cash handling and ensure accurate processing of payments.</li><li>Team Collaboration:</li><li>Work closely with the Restaurant Manager and kitchen staff to ensure smooth operations.</li><li>Provide feedback and suggestions for improving service and operations.</li></ul>Applicants must be available for immediate hiring.Location: Dubai JBRArabic Syrian, Lebanese &amp; Philippines is an advantage for this position.Job Type: Full-timePay: From AED3,500.00 per month

Head Waiter

Grand Tourist Hotel Muscat

Job Summary We are looking for a confident and friendly Captain Waitress to lead our restaurant service team. The role includes supervising daily operations, guiding staff, and ensuring guests have a great dining experience. The right candidate will be a strong leader with good communication skills and a passion for hospitality.Key Responsibilities<ul><li>Welcome and seat guests politely and make them feel comfortable.</li><li>Supervise and assist the waitstaff to ensure smooth and quality service.</li><li>Take and communicate guest orders clearly to the kitchen and bar.</li><li>Check food and beverage presentation to maintain restaurant standards.</li><li>Handle guest requests and complaints in a professional and caring way.</li><li>Monitor guest satisfaction and take quick action when needed.</li><li>Keep the restaurant clean and organized at all times.</li><li>Train and guide new staff to improve teamwork and service.</li><li>Coordinate with the kitchen and management for smooth operations.</li><li>Handle bills, process payments, and ensure cash accuracy.</li><li>Complete end-of-shift reports, stock counts, and cash reconciliation.</li><li>Follow hygiene, safety, and company rules and standards.</li><li>Join team meetings and training sessions regularly.</li></ul>Qualifications<ul><li>Experience as a supervisor or captain in a restaurant or F&amp;B operation.</li><li>Good knowledge of food, beverages, and service standards.</li><li>Strong communication and problem-solving skills.</li><li>Able to work under pressure and handle busy shifts.</li><li>Friendly personality with excellent customer service skills.</li><li>Flexible to work evenings, weekends, and different shifts as needed.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Do you have Valid Qatar ID?</li><li>Can you get NOC for Sponsorship Transfer?</li><li>If selected can you start immediately?</li></ul>

Captain Waitress

Yasmine Palace Restaurant

Job Summary:The Captain Waiter ensures smooth operation of the dining area by supervising waitstaff, maintaining high service standards, and delivering an exceptional guest experience. This role involves overseeing daily service, handling guest concerns, training junior staff, and coordinating with the kitchen and management teams.Key Responsibilities:<ul><li>Greet guests warmly and ensure excellent customer service throughout their dining experience</li><li>Supervise and support waiters and junior staff during service</li><li>Ensure tables are properly set up and the dining area is clean and presentable</li><li>Take food and beverage orders accurately and coordinate with the kitchen team</li><li>Handle guest inquiries and resolve minor complaints promptly and professionally</li><li>Train and mentor new team members and assist with staff scheduling as needed</li><li>Maintain knowledge of menu items, ingredients, and special promotions</li><li>Follow hygiene, health, and safety regulations at all times</li></ul>Job Type: Full-timePay: QAR2,200.00 - QAR2,500.00 per monthExperience:<ul><li>Hotel or Luxury Restaurant: 2 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>Location:<ul><li>Doha (Preferred)</li></ul>

Captain Waiter

Inspire Management Training Center

We are seeking a talented and service-driven Captain Waiter to join a prestigious 5-star luxury hotel group in Qatar. The ideal candidate will have 2&ndash;3 years of experience in a similar position within a high-end hospitality environment, demonstrating strong leadership, exceptional guest service skills, and the ability to motivate and guide a team toward delivering world-class dining experiences.Key Responsibilities:<ul><li>Supervise and support the waitstaff to ensure exceptional food and beverage service in line with luxury hospitality standards.</li><li>Oversee daily restaurant operations, ensuring prompt, professional, and attentive service at all times.</li><li>Train, coach, and inspire team members to maintain the highest levels of service consistency, quality, and guest satisfaction.</li><li>Handle guest inquiries and feedback effectively to ensure a memorable dining experience and repeat patronage.</li><li>Maintain impeccable cleanliness, organization, and hygiene standards throughout dining and service areas.</li><li>Coordinate closely with the kitchen and other departments to ensure seamless communication and smooth service flow.</li><li>Manage table setups, dining reservations, and special requests with precision and attention to detail.</li><li>Monitor inventory of service equipment and report shortages or maintenance needs promptly.</li><li>Ensure full compliance with all health, safety, and operational procedures as defined by the hotel.</li></ul>Qualifications &amp; Skills:<ul><li>Minimum 2&ndash;3 years of experience as a Captain Waiter or Senior Waiter in a 5-star hotel or fine dining establishment.</li><li>Strong leadership, organizational, and team management skills.</li><li>Excellent communication, interpersonal, and guest engagement abilities.</li><li>In-depth knowledge of fine dining standards, menu presentation, and upselling techniques.</li><li>Professional appearance and demeanor consistent with luxury hospitality expectations.</li><li>Ability to multitask and perform efficiently under pressure in a fast-paced environment.</li><li>Fluency in English is required; additional languages are an advantage.</li></ul>Benefits:<ul><li>Competitive salary package.</li><li>Accommodation, meals, and transportation provided by the employer.</li><li>Opportunity to work with a leading 5-star luxury hotel brand in Qatar and advance your hospitality career.</li></ul>Job Types: Full-time, PermanentPay: QAR2,000.00 per monthAbility to commute/relocate:<ul><li>Doha: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Captain waiter in Luxury Hotels: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Doha (Preferred)</li></ul>

Radisson Hotel Group

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
Assist in overseeing daily floor operations. 
Lead and support the waitstaff team to ensure outstanding service. 
Handle guest requests and resolve complaints promptly. 
Train and mentor waiters and runners. 
Ensure compliance with health, safety, and hygiene standards. 
Qualifications 
Proven GCC experience in a 4* or 5* star property. 
Strong leadership and communication skills. 
Excellent knowledge of F&amp;B service standards. 
A genuine passion for guest service and hospitality. 
Additional Information 
The candidate would be working under 2 brands featuring 299 rooms, suites, and serviced apartments. In addition to the multiple outlets and 7 meeting venues.
Boasting an ideal location in the center of Muscat, Radisson Hotel Muscat Panorama offers easy access to sights such as the Sultan Qaboos Grand Mosque and many shopping opportunities.
Levatio Suites Muscat, a member of Radisson Individuals, offers a selection of stylish studios and apartments in the heart of the city, ideal for both business travelers and relaxing family holidays.
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

F&B Captain Waiter

<div>
 
 Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
 
 
 
 
 People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
 
 
 
 
 
 
 Job Description
 
 
 
 
 Assist in overseeing daily floor operations.
 
 
 Lead and support the waitstaff team to ensure outstanding service.
 
 
 Handle guest requests and resolve complaints promptly.
 
 
 Train and mentor waiters and runners.
 
 
 Ensure compliance with health, safety, and hygiene standards.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 Proven GCC experience in a 4* or 5* star property.
 
 
 Strong leadership and communication skills.
 
 
 Excellent knowledge of F&amp;B service standards.
 
 
 A genuine passion for guest service and hospitality.
 
 
 
 
 
 
 Additional Information
 
 
 
 
 The candidate would be working under 2 brands featuring 299 rooms, suites, and serviced apartments. In addition to the multiple outlets and 7 meeting venues.
 
 
 
 
 Boasting an ideal location in the center of Muscat, Radisson Hotel Muscat Panorama offers easy access to sights such as the Sultan Qaboos Grand Mosque and many shopping opportunities.
 
 
 
 
 Levatio Suites Muscat, a member of Radisson Individuals, offers a selection of stylish studios and apartments in the heart of the city, ideal for both business travelers and relaxing family holidays.
 
 
 
 
 
 Why Join Radisson Hotel Group?
 
 
 
 
 
 
 Live the Magic of Hospitality -
 
 Be part of a team that creates
 
 exceptional experiences and memorable moments
 
 every day. Let your
 
 Yes I Can!
 
 spirit shine as you bring hospitality to life.
 
 
 
 
 
 Build a Great Career -
 
 No matter your background or experience, we invest in your
 
 growth, learning, and career development
 
 &mdash;helping you reach your full potential.
 
 
 
 
 
 Experience the Team Spirit -
 
 Join a workplace that&rsquo;s
 
 inclusive, fun, and meaningful
 
 . We celebrate diversity, support one another and foster a sense of belonging through our
 
 Employee Resource Groups and inclusion initiatives
 
 .
 
 
 
 
 
 Lead with Your Ambition -
 
 Your ideas, passion and drive matter! We empower you to
 
 make a difference
 
 &mdash;in hospitality, your community and beyond.
 
 
 
 
 
 Enjoy Global &amp; Local Perks -
 
 No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
 
 
 
 
 
 Join us in shaping the future of hospitality!
 
 If you&rsquo;re ready to
 
 bring your talent, energy, and passion
 
 , we&rsquo;d love to hear from you.
 
 
 
 
 
 Apply now and let&rsquo;s make every moment matter.
 
 
 
 
 
 We welcome applicants from all
 
 backgrounds, abilities, and experiences
 
 . If you need any adjustments during the application process, please let us know.
 
</div>

Apt Resources

Apt Resources is seeking a skilled and knowledgeable Restaurant Captain for their client's team for an award-winning Restaurant. As a Restaurant Captain, you will be responsible for overseeing the dining area and ensuring a high level of service is provided to our guests.In this role, you will coordinate and guide the waitstaff team, ensuring that they are knowledgeable about the menu and able to deliver exceptional service. You will also be responsible for handling guest queries and concerns, as well as handling any issues that may arise during service.To be successful in this role, you should have prior experience as a Restaurant Captain in a restaurant setting. You should have a strong understanding of dining etiquette, as well as excellent communication and leadership skills.If you are passionate about providing a memorable dining experience and enjoy working in a fast-paced environment, we would love to hear from you. Responsibilities <ul><li>Supervise and guide the waitstaff team to ensure smooth service</li><li>Ensure that waitstaff are knowledgeable about the menu and can provide accurate descriptions and recommendations to guests</li><li>Handle guest queries and concerns in a professional and timely manner</li><li>Monitor the dining area and ensure cleanliness and organization</li><li>Coordinate with the kitchen staff to ensure timely delivery of food</li><li>Maintain a high level of customer service and guest satisfaction</li><li>Train and mentor new waitstaff members</li><li>Handle any issues that may arise during service, ensuring quick resolution</li></ul><ul><li>Prior experience as a Restaurant Captain in a restaurant setting</li><li>Excellent communication and leadership skills</li><li>Customer service-oriented mindset</li><li>Ability to handle high-pressure situations and multitask</li><li>Strong attention to detail</li><li>Fluency in English and additional languages is a plus</li></ul>AED 3000 to 3400 + 400 Food allowance + 250 to 450 (Service charge Avg) + 1200 Credit card tips + cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws

Captain - for Award winning Restaurant

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Captain - for Award winning Restaurant