warranty manager

Taylor Morrison

<div></div><div><div>Summary</div>
As a Senior Community Warranty Manager working for Taylor Morrison you will be responsible for providing excellent customer service with 100% satisfaction to all Taylor Morrison homeowners. You will support the Customer Service department in ensuring that all TM homeowner&rsquo;s warranty service is performed in a timely, efficient, neat, courteous, and professional manner.<div></div><div>
Job Details</div><div>
What You&rsquo;ll Do</div><ul><li><div>
Provide exceptional leadership to a group of Warranty professionals</div></li><li><div>
Directly resolve escalations and oversee complex and challenging situations, collaborating with the Warranty Manager as required</div></li><li><div>
Mentor new hires with support from Warranty Managers</div></li><li><div>
Be proficient in data entry into the BuildPro Warranty System</div></li><li><div>
Address new and current homeowner&rsquo;s concerns demonstrating the highest level of knowledge and customer satisfaction in a prompt courteous manner relating to warranty items that need repair within the parameters of the Warranty Program</div></li><li><div>
Be Proficient in an understanding of the Taylor Morrison Warranty Program and Homeowner Maintenance requirements</div></li><li><div>
Address new and current homeowner&rsquo;s concerns demonstrating the highest level of knowledge and customer satisfaction in a prompt courteous manner relating to warranty items that need repair within the parameters of the Warranty Program</div></li><li><div>
Perform accurate assessments of all service requests submitted by homeowners and answer any warranty questions timely and accurately. This includes visiting the homeowner to ensure the validity of the service requested</div></li><li><div>
Coordinate and schedule subcontractors to perform the necessary warranty service repairs in the homeowner&rsquo;s home</div></li><li><div>
Perform accurate assessments of all service requests submitted by homeowners and answer any warranty questions timely and accurately. This includes visiting the homeowner to ensure the validity of the service requested</div></li><li><div>
Demonstrate a high-level understanding of the Taylor Morrison Warranty Program and Homeowner Maintenance requirements</div></li><li><div>
Input and dissemination of warranty tickets and home reviews into BuildPro; distribute to appropriate personnel for completion</div></li><li><div>
Manage all escalated customer calls to include documentation, follow-up, and work to assure closure on every claim</div></li><li><div>
Administer Taylor Morrison&rsquo;s 10-year Structural Warranty Program to include claim analysis, follow-up, and work to assure closure on every claim</div></li><li><div>
Provide weekly tracking of all outstanding warranty work orders to the CWM's and update as required</div></li><li><div>
Process check requests for building permits and prepare permit submittals and applications</div></li><li><div>
Complete customer service requests timely and accurately</div></li><li><div>
Order, update and distribute construction related forms</div></li><li><div>
Prepare and submit building permits</div></li><li><div>
Perform other duties as assigned</div></li></ul><div></div><div>
Sound Like You?</div><div>
You might be just who we&rsquo;re looking for if you have&hellip;</div><ul><li><div>
High School Graduate and have a minimum of 3 years of current or recent experience in a customer service-related position with 2 years&rsquo; experience in residential construction preferred</div></li><li><div>
Excellent communication skills and ability to ensure customer satisfaction</div></li><li><div>
Computer skills and ability to adapt to company systems</div></li><li><div>
Possess time management skills</div></li><li><div>
Must be highly organized and detail oriented</div></li><li><div>
Problem solving ability</div></li><li><div>
Ability to multi-task and remain focused</div></li><li><div>
Ability to travel locally to meet with homeowners</div></li></ul><div></div><div>
FLSA Status: Non-Exempt</div><div>
This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay.</div><div></div><div>
Essential Functions:</div><div>
Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.</div><ul><li><div>
Report to Division/Corporate Office/Community daily and adhere to schedule</div></li><li><div>
Ability to access, input, and retrieve information from a computer and/or electronic device</div></li><li><div>
Ability to remain poised under all circumstances, diffuse conflict with colleagues and/or customers, and to interact effectively with people in a positive manner</div></li><li><div>
Ability to work well in, and be a solid contributor to, team environments, team meetings, and group projects</div></li><li><div>
Ability to move from task to task without loss of efficiency or productivity</div></li><li><div>
Ability to utilize time management skills, to organize and prioritize tasks</div></li><li><div>
Ability to adhere to established procedures and protocols</div></li><li><div>
Ability to perform in situations requiring speed, deadlines, or productivity quotas</div></li><li><div>
Ability to consider alternative and diverse perspectives, to negotiate, collaborate and incorporate different viewpoints</div></li><li><div>
Ability to adjust work habits to fit different tasks and to accommodate unusual and changing situations and schedules</div></li><li><div>
Ability to sit or stand for long periods of time and move around work environment as needed</div></li><li><div>
Ability to operate a motor vehicle if applicable</div></li><li><div>
Comply with company policies and procedure</div></li></ul><div></div><div>
Physical Demands:</div><ul><li><div>
Must be able to able to remain in a stationary position up to 50% of the time</div></li><li><div>
The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds</div></li></ul><div></div><ul><li>Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.</li></ul><div></div><div>
Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.</div><div></div><div>
Taylor Morrison is an equal opportunity employer. Taylor Morrison does not discriminate against any candidate or team member on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status.</div><div></div><div>
Benefits of Working With Taylor Morrison</div><div></div><div>
We are looking for dedicated professionals that share our values of putting the customer - and their needs - first. In addition to a great team atmosphere, career development and advancement opportunities, we offer full-time employees an extensive benefits package, to include:</div><div></div><ul><li>
Competitive Compensation</li><li>
Health Care - Medical/Dental/Vision/Prescription Drug Coverage</li><li>
401(k) with Company Matching Contributions</li><li>
Flexible Spending Accounts</li><li>
Disability Programs</li><li>
Employee &amp; Dependent Life Insurance</li><li>
Vacation &amp; Company Holidays</li><li>
Tuition Reimbursement</li><li>
Employee Home Purchase Rebate Program</li><li>
Home Mortgage Program</li><li>
Employee Assistance Program (EAP)</li></ul></div>

Senior Community Warranty Manager

ALSTOM

<div><p>At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signaling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.</p><br>
<p></p>
<p>
Could you be the full-time Project Product Introduction &amp; Warranty Manager we&rsquo;re looking for?</p><p><b>
Your future role</b></p>
<p>
Take on a new challenge and apply your project execution and reliability expertise in a cutting-edge field. You&rsquo;ll work alongside dynamic and collaborative teammates.</p>
<p>
You'll be at the forefront of ensuring the successful delivery of Product Introduction (PI) activities, driving reliability growth, and achieving warranty closure. Day-to-day, you&rsquo;ll work closely with teams across the business (engineering, manufacturing, quality, and customer support), manage warranty work packages, and coordinate field modifications and much more.</p>
<p>
You&rsquo;ll specifically take care of defining and implementing the PI strategy for commissioning and warranty periods, but also ensure customer satisfaction by addressing reliability and quality concerns promptly and effectively.</p>
<p>
We&rsquo;ll look to you for:</p>
<ul>
<li><p>Representing the PI function within the Project Core Team and in front of the customer</p>
</li>
<li><p>Ensuring PI processes and instructions are implemented and communicated internally and externally</p>
</li>
<li><p>Managing the full Project Warranty Work Package and ensuring contractual reliability targets are met</p>
</li>
<li><p>Coordinating field experience feedback (REX) to improve future project execution</p>
</li>
<li><p>Establishing and executing a mobilization plan for commissioning and warranty periods</p>
</li>
<li><p>Implementing incident management processes for Non-Conformity Reports (NCRs) and 8D follow-ups</p>
</li>
<li><p>Ensuring compliance with Alstom Zero Deviation Plan (AZDP) and Customer EHS requirements</p>
</li>
<li><p>Identifying potential opportunities for additional services during the warranty period</p></li><br>
</ul>
<p><br>
<b>All about you</b></p>
<p>
We value passion and attitude over experience. That&rsquo;s why we don&rsquo;t expect you to have every single skill. Instead, we&rsquo;ve listed some that we think will help you succeed and grow in this role:</p>
<ul>
<li><p>Degree in Engineering or Industrial disciplines</p>
</li>
<li><p>Over 10 years of experience in project execution (technical/industrial) for senior positions</p>
</li>
<li><p>At least 5 years of team management experience for senior positions</p>
</li>
<li><p>Strong knowledge of product lifecycle management and field experience</p>
</li>
<li><p>Understanding of Environmental, Health, and Safety (EHS) requirements</p>
</li>
<li><p>Proficiency in data analytics and problem-solving skills</p>
</li>
<li><p>Experience in RAM (Reliability, Availability, Maintainability) and railway safety is desirable</p>
</li>
<li><p>Knowledge of engineering, DFQ (Development for Quality), and audit processes</p>
</li>
<li><p>Customer contact and contract management experience</p></li><br>
</ul>
<p><br>
<b>Things you&rsquo;ll enjoy</b> Join us on a life-long transformative journey &ndash; the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You&rsquo;ll also:</p>
<ul>
<li><p>Enjoy stability, challenges, and a long-term career free from boring daily routines</p>
</li>
<li><p>Work with new security standards for rail signaling</p>
</li>
<li><p>Collaborate with transverse teams and helpful colleagues</p>
</li>
<li><p>Contribute to innovative projects</p>
</li>
<li><p>Utilize our inclusive and flexible working environment</p>
</li>
<li><p>Steer your career in whatever direction you choose across functions and countries</p>
</li>
<li><p>Benefit from our investment in your development, through award-winning learning</p>
</li>
<li><p>Progress towards senior leadership roles or technical expertise paths</p>
</li>
<li><p>Benefit from a fair and dynamic reward package that recognizes your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)</p>
</li>
</ul><p>You don&rsquo;t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you&rsquo;ll be proud. If you&rsquo;re up for the challenge, we&rsquo;d love to hear from you!</p>
<p><b>
Important to note</b></p>
<p>
As a global business, we&rsquo;re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We&rsquo;re committed to creating an inclusive workplace for everyone.</p><br>
<p><br>
<b>Job Segment: </b>PLM, Project Manager, Manager, Management, Technology</p></div>

Project Product Introduction & Warranty Manager

MSX International

<div><b>Company Description</b><p><br>
For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice.</p><b><br>
Job Description</b><p><b><br>
ESSENTIAL DUTIES AND RESPONSIBILITIES</b></p><ul><li>
Review warranty documentation for the purpose of validating dealer warranty claims</li><li>
Support dealer network in the processing of those claims selected for review through the systematic examination of dealer submitted warranty claims</li><li>
Determine warranty repair eligibility in accordance with program guidelines through technical analysis of repair, adherence to warranty policies and procedures and proper claiming of parts and labor</li><li>
Track status of a claim under review from submission through completion</li><li>
Provide dealers with feedback on warranty claim concerns detected while providing exceptional customer service</li><li>
Escalate unresolved issues to manager</li><li>
Track claim payment system for potential issues and review by Client&rsquo;s claim systems team</li><li>
Manual review and validation of claims and/or pre-authorization requests submitted by the dealer network</li><li>
Validation of requests for repairs by the dealer network</li><li>
On-site at customer offices close to Jacksonville, FL airport.</li></ul><p><b>
WORK ENVIRONMENT</b></p><p>
Office environment</p><ul><li>
The noise level in the work environment is usually moderate</li></ul><p>
Monday &ndash; Friday; regular office hours</p><b><br>
Qualifications</b><p><b><br>
EDUCATION and/or EXPERIENCE</b></p><ul><li>
Minimum 5 years automotive technical background with Mercedes-Benz is strongly preferred</li><li>
ASE certification current is preferred</li><li>
Working experience with automotive dealership operations processes or similar business is preferred</li><li>
Experience with assessing automotive warranty and service contract claims in a dealership environment is preferred</li><li>
High school diploma or General Equivalency Diploma (GED) is required</li><li>
Computer literacy, especially MS365, Outlook, Excel, Word and Teams is required</li></ul><p><b>
LANGUAGE SKILLS</b></p><ul><li>
Full professional proficiency in English is required</li><li>
Minimum professional proficiency in Spanish is preferred</li></ul><p><b>
MATHEMATICAL SKILLS</b></p><ul><li>
Knowledge of arithmetic (addition, subtraction, multiplication, division) and their applications are required</li></ul><p><b>
REASONING ABILITY</b></p><ul><li>
Job requires analyzing information and using logic to address work-related issues and problems</li></ul><p><b>
PHYSICAL DEMANDS </b>While performing the duties of this job, the employee is regularly required to:</p><ul><li>
Call, video, email, message and communicate with dealers and co-workers</li><li>
Carry sizeable amounts of paper documents</li><li>
Organize and archive information both physical and electronic format</li></ul><p>
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p><b><br>
Additional Information</b><div></div><p><br>
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.</p></div>

Warranty Claim Assessor

Kärcher

<div><p>The salary range for this position is $20.00 - $24.00 hourly depending on experience</p><br>
<div><b>
</b></div><div><b>Purpose</b></div>
<div>
Inspect and document machines returned from the field for warranty evaluation and credit. Process dealer and customer warranty reimbursement claims. Respond to dealer and customer warranty inquiries via phone and email.</div><br>
<div>
</div><p><b>This is how you WOW:</b></p>
<ul>
<li>Enter or update the credit order for the returned machines and accessories in the SAP system to generate the credit back to the dealer or customer</li>
<li>Research and confirm the dealer&rsquo;s repair claim met the requirements for warranty coverage based on both the warranty time period and the repair was due to a defect or workmanship</li>
<li>Confirm the labor and travel reimbursement is within the warranty time guidelines</li>
<li>Generate a warranty claim credit into the SAP system for each approved claim to include machine and part failure data, updating the historical repair of the machine and ensuring the credit order matches the approved claim</li>
<li>Receives and responds to calls and emails regarding warranty questions from dealers and customers.</li>
<li>Uses Microsoft Outlook, Word and Excel for communications and data updates</li></ul><br>
<div></div>
<p><b>
</b></p><p><b>It would be WOW if you would bring this in:</b></p>
<ul>
<li>Bachelors or Associates Degree or equivalent combination of education and experience.</li>
</ul><ul><li>Understands and uses Microsoft Office software, i.e., Outlook, Word, and Excel.</li>
<li>SAP and data entry experience required. Ability to use and learn the SAP system.</li>
<li>Able to learn the products that are returned for warranty credit.</li>
<li>Collaborates willingly in a team environment.</li>
<li>Demonstrates professional integrity and confidentiality.</li></ul><br>
<p></p>
<p><b>
Our K&auml;rcher WOW-package:</b></p>
<ul>
<li>Medical, Dental, and Vision plan</li>
<li>Paid Holidays (11 per year)</li>
<li>Flexible PTO for exempt employees; generous PTO for non-exempt employees</li>
<li>HAS, FSA and 401K matching plans</li>
<li>Paid sick time, as well as short and long-term disability insurance</li></ul><br>
<p></p>
<div>
<div><b><i>This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. These may be added, removed, changed or reassigned as needed to accommodate business requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</i></b></div><br>
<div><b><i>
</i></b></div><div><b><i>We are an Equal Opportunity / Affirmative Action employer &ndash; M/F/Disabled/Veteran</i></b></div></div><br>
<p></p>
<p><b>
So: Wanna WOW with us?</b></p>
<p>
Simply upload your resume<b> </b>online and leave your contact information. We look forward to getting to know you!</p>
<p><b>
Together towards a clean world.</b></p>
<p>
Benique Lucero | Sr. Talent Acquisition Specialist
<br>
Benique.Lucero@karcher.com</p></div>

Warranty Coordinator

Builders FirstSource

Ignite your career at Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you’ll be equipped with all the tools, training, and resources you need, and you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.
<br><br>
Warranty Technician
<br><br>
American Fork UT- Millwork Install
<br>268 E 1600 S (84003), 268 E 1600 S, American Fork, Utah,
<br><br>
Ignite a career that builds your future
<br><br>
PURPOSE
<br>Under direct supervision, Maintenance Technician I is an entry level position and is responsible for conducting machine setup, troubleshooting, repairs, and preventive maintenance service with basic efficiency. perform operation checks and install appropriate materials, they may also be responsible for resolving warranty and non-warranty repairs to damaged products. Must be able to follow directions and perform duties under the direction of the Maintenance Manager and Leads.
<br><br>
ESSENTIAL DUTIES AND RESPONSIBILITIES
<br><ul>
<li>Ensures operation of machinery and mechanical equipment by completing preventive maintenance requirements on engines, motors, pneumatic tools, conveyor systems, and production machines; following diagrams, sketches, operations manuals, manufacturer's instructions, and engineering specifications; troubleshooting malfunctions.</li>
<li>Installation of window parts and screens</li>
<li>Troubleshoot vinyl windows and doors</li>
<li>Perform operations checks on sliding doors, hung, sliding and casement windows</li>
<li>Locates sources of problems by observing mechanical and electrical devices in operation; listening for problems; using precision measuring and testing instruments.</li>
<li>Removes defective parts by dismantling devices; using hoists, cranes, and hand and power tools; examining form and texture of parts.</li>
<li>Determines changes in dimensional requirements of parts by inspecting used parts, using rules, calipers, micrometers, and other measuring instruments.</li>
<li>Adjusts functional parts of devices and control instruments by using hand tools, levels, plumb bobs, and straightedges.</li>
<li>Controls downtime by informing production workers of routine preventive maintenance techniques; monitoring compliance.</li>
<li>Fabricates repair parts by using machine shop instrumentation and equipment.</li>
<li>Maintains equipment, parts, and supplies inventories by checking stock to determine inventory level; anticipating needed equipment, parts, and supplies; placing and expediting orders; verifying receipt.</li>
<li>Conserves maintenance resources by using equipment and supplies as needed to accomplish job results.</li>
<li>Provides mechanical maintenance information by answering questions and requests.</li>
<li>Prepares mechanical maintenance reports by collecting, analyzing, and summarizing information and trends.</li>
<li>Maintains technical knowledge by attending educational workshops; reviewing technical publications; establishing personal networks.</li>
<li>Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.</li>
<li>Maintains safe and clean working environment by complying with procedures, rules, and regulations.</li>
<li>Contributes to team effort by accomplishing related results as needed.</li>
<li>Performs building, lighting, and plumping repairs for Facility as needed.</li>
<li>Other duties may be assigned</li>
</ul>
<b>Some positions may:</b><br>
<ul>
<li>Conduct service/repairs, assist with warranty issues, and file warranty reports with vendors.</li>
<li>Provide on-site assistance to help troubleshoot and repair product and/or equipment.</li>
<li>Plan and coordinate activities concerned with investigating and resolving customer reports of problems.</li>
<li>Review performance reports and documentation from customers and sales representatives and inspect malfunctioning or damaged product to determine nature and scope of problem.</li>
<li>Analyze review and inspection findings to determine source of problem, and recommend repair, replacement, or other corrective action.</li>
<li>Maintain high accuracy in performing service work on product per work order specifications.</li>
<li>Provide a communication link between the customer and the Company to help ensure that effective service is provided to the customer.</li>
<li>Back up other maintenance technicians as needed.</li>
<li>Inform supervisor of any shortages in stock, or of any malfunctions or damage to equipment or vehicles.</li>
<li>Help load trucks for delivery and assist in unloading incoming trucks.</li>
<li>Restock incoming supplies, keep tools and machinery clean and maintained, and is responsible for all tools assigned to truck.</li>
<li>Maintain truck by keeping it clean and organized. Check fluids and tire pressure daily.</li>
</ul>
MINIMUM REQUIREMENTS
<br>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
<br><br>
<ul>
<li>High school diploma or general education degree (GED);</li>
<li>1 – 2 years of related experience (Finish carpentry includes hanging doors)</li>
<li>Or equivalent combination of education and experience.</li>
<li>Valid driver’s license</li>
</ul>
COMPETENCIES
<br><br>
<ul>
<li>Ethical Conduct</li>
<li>Problem Solving/Analysis</li>
<li>Technical Capacity</li>
<li>Attention to detail</li>
<li>Knowledge of industry safety practices</li>
<li>Knowledgeable in the use of a variety of hand and power tools</li>
<li>Language Skills-The ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. The ability to print and speak simple sentences.</li>
<li>Reasoning Ability-Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.</li>
<li>Knowledgeable in diagnosing and repairing interior and exterior doors.</li>
</ul>
WORK ENVIRONMENT / PHYSICAL ACTIVITY
<br>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<br><br>
<ul>
<li>Must be able to work flexible hours including over time as needed.</li>
<li>Will be required to drive to other facilities and job sites.</li>
<li>Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.</li>
<li>Frequently required to sit.</li>
<li>Occasionally required to climb or balance and talk or hear.</li>
<li>Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 75pounds.</li>
<li>Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception</li>
<li>Regularly exposed to moving mechanical parts and outside weather conditions.</li>
<li>Frequently exposed to fumes or airborne particles and risk of electrical shock.</li>
<li>Occasionally exposed to high, precarious places and vibration.</li>
<li>The noise level in the work environment is usually moderate</li>
<li>Will be required to meet with and communicate with homeowners.</li>
</ul>
At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people -first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what’s possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.
<br><br>
At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings, click here www.bldrbenefits.com.
<br><br>
#afmillworkinstalllocation
<br><br>
At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people -first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what’s possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.
<br>At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click here www.bldrbenefits.com.
<br><br>
Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.
<br>In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.
<br>Please note that due to the volume of applications received, we are unable to respond to individual inquiries about the status of your application.

Warranty Technician

Morley Companies

<div>About the Role:
<div><b><i>
Location: Remote &ndash; Michigan residents</i></b></div><div></div><div><div><br>
Do you have an analytical mind, enjoy working with people and know how an auto dealership works? Would you like to work from home? This could be a great opportunity for you!</div><div></div><div><br>
As a remote Warranty Pre-Authorization Specialist at Morley, you'll support the warranty pre-approval program for a major domestic automotive client.</div><div><br>
</div><div><div><b><i>What to Expect</i></b></div><ul><li>
You'll work closely with automotive dealers on the pre-approval program.</li><li>
Most of the time, you will be off the phones, working out of your queue and email to pre-authorize the replacement of warranty components and review warranty claims.</li><li>
At times, you'll take calls from dealers who have questions about their decision or need help sending in their request using the app.
</li><li>In cases where additional clarification is needed, you'll call the dealer to get things figured out.</li></ul><div></div><div><b><i><br>
What You'll Do</i></b></div><ul><li>
Serve as an expert consultant to dealership service managers on warranty administration and service operations</li><li>
Provide excellent customer service</li><li>
Analyze and identify warranty waste-reduction areas</li><li>
Help make sure the client&rsquo;s warranty policies, bulletins and procedures are applied consistently</li><li>
Support the client's brand quality managers and engineering teams</li><li>
Deliver services that meet quality and productivity goals</li><li>
Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude</li></ul><div></div><div><b><i><br>
Questions Before You Apply?</i></b></div><div><div>
Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day).</div></div></div></div><br>
<div></div>
Skills for Success:
<div><b><i>
Required Skills</i></b></div><ul><li>
Have an understanding of the automotive dealership environment</li><li>
Professional communication (written and spoken) and negotiation skills
</li><li>Excellent interpersonal skills</li><li>
Able to listen closely with attention to detail</li><li>
Analytical and organizational skills, process-oriented approach</li><li>
A positive, self-starter attitude with a solid work ethic and ability to meet deadlines</li><li>
Computer proficiency</li><li>
Typing skills (at least 35 WPM) &ndash; <i>take a free </i><i>typing test</i><i>!</i><br>
<i>(direct link to test: www.typingtest.com)</i></li></ul><div></div><div><b><i><br>
Eligibility Requirements</i></b></div><ul><li>
High school diploma or equivalent</li><li>
One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)</li><li>
Able to work shifts within the center's hours of operation:<ul><li>
Monday - Friday, 8 a.m. - 8 p.m. Eastern time</li><li>
Saturday, 8 a.m. - 5 p.m. Eastern time</li></ul></li><li>
Must be able to stick to the schedule reliably</li></ul><div></div><div><b><i><br>
Nice to Have</i></b></div><ul><li>
Experience in warranty administration or a related profession</li></ul><div></div><div><b><i><br>
Remote Work Requirements</i></b></div><ul><li>
Michigan resident</li><li>
Secluded and distraction-free work environment</li><li><i>
Required internet setup:</i><ul><li>
High-speed internet delivered through a wired provider (cable or fiber)</li><li>
Computer must be physically connected to your modem / router using an Ethernet cable</li><li>
Wireless, 5G and satellite connections are not supported</li></ul></li></ul><div></div><div><b><i><br>
The Remote Experience</i></b><br>
Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused.</div><div></div><div><div><div><br>
(direct link to video: https://mrly.info/h4b)</div></div></div><br>
<div></div>
Why Morley?:
<div>
At Morley, your paycheck is just the start &ndash; add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.</div><div></div><div><b><i><br>
Health &amp; Wellness Benefits</i></b></div><ul><li>
Medical and prescription coverage</li><li>
Dental and vision insurance</li><li>
Paid time off</li><li>
Associate wellness program with rewards for annual checkups</li><li>
Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)</li></ul><div></div><div><b><i><br>
Financial Benefits</i></b></div><ul><li>
401(k) with match</li><li>
Flexible spending account (FSA)</li><li>
Life insurance</li><li>
Company-paid short- and long-term disability insurance</li></ul><div></div><div><b><i><br>
Benefits to Make Your Life Easier</i></b></div><ul><li>
24/7 online access to doctors through Teladoc</li><li>
24/7 nurse help desk</li><li>
Patient advocacy with free 24/7 support for benefit questions and claims</li><li>
Guidance for family, financial and estate planning (including wills)</li></ul><div></div><div><b><i><br>
About Morley</i></b></div><div>
Our mission is to deliver extraordinary experiences.</div><div></div><div><br>
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) &ndash; for our associates and for the world-leading companies that partner with us.</div><div></div><div><br>
We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.</div><div></div><div><br>
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.</div><div></div><div><br>
Thank you for your interest in Morley.</div><div></div><div><b><i><br>
Notices</i></b></div><ul><li>
Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo</li><li>
Click here to view Morley&rsquo;s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa</li><li>
Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy</li></ul></div><div></div>

Warranty Pre-Authorization Specialist (Remote)

Lennar

<div><div>*THIS IS AN IN-OFFICE POSITION*</div><div></div><div>
We are Lennar</div><div>
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500&reg; company and consistently ranked among the top homebuilders in the United States.</div><div></div><div>
Join a Company that Empowers you to Build your Future</div><div>
The Virtual Customer Care Rep is responsible for managing and overseeing homes under warranty in assigned community(s). Responsible for promoting, facilitating, and fostering positive working relationships with customers as well as coordinating and supervising the work of Lennar trade partners.</div><ul><li><div>
A career with purpose.</div></li><li><div>
A career built on making dreams come true.</div></li><li><div>
A career built on building zero defect homes, cost management, and adherence to schedules.</div></li></ul><div></div><div>
Your Responsibilities on the Team</div><ul><li><div>
Promote, facilitate, and foster positive working relationships with Lennar customers and trade partners</div></li><li><div>
Regularly exercise sound judgment and discretion when working with homeowners and trade partners</div></li><li><div>
Manage daily trade partner activities in accordance with job schedules and business partner scopes of work as they relate to customer relations</div></li><li><div>
Approve trade partner invoices upon satisfactory completion of the job, not to exceed $1,250</div></li><li><div>
Proactively remedy any trade partner scheduling, communication, or payment related issues</div></li><li><div>
Ability to understand manufacturer recommendations for use and application of their products</div></li><li><div>
Supervise and/or conduct pre-closing meetings, Demonstrations, Celebrations and 30 day post-close visits</div></li><li><div>
Review and certify the completion of each home within their community.</div></li><li><div>
Manage, supervise and direct all aspects of customer relations for an assigned community.</div></li><li><div>
Conduct field meetings with trade partners, construction staff and sales staff as needed.</div></li><li><div>
Be an expert in the community and surrounding area including knowledge of HOA fees and rules, schools, restaurants, shopping, etc.</div></li><li><div>
Supervise, review and resolve the condition of their community; this includes but is not limited to entry features, road and pond maintenance, common areas, model centers and signage</div></li></ul><div></div><div>
Requirements</div><ul><li><div>
High School Diploma or equivalent required, or equivalent work experience</div></li><li><div>
Bachelor&rsquo;s degree in related field preferred</div></li><li><div>
Minimum 3 yrs. experience in directing, coordinating, and supervising work, particularly in a customer-facing role with a homebuilder</div></li><li><div>
Valid Driver&rsquo;s License with good driving record</div></li><li><div>
Valid auto insurance coverage</div></li><li><div>
Advanced knowledge of scheduling, budgeting and document management</div></li><li><div>
Ability to read and interpret blue prints</div></li><li><div>
Computer literacy and proficient in MS Office products (Word and Excel)</div></li><li><div>
Excellent follow-up, communication (written and verbal) and time management skills</div></li></ul><div></div><div>
Contacts</div><div>
Daily interaction with various division personnel, outside agencies, business partners, consultants and homeowners</div><div></div><div>
Physical &amp; Office/Site Presence Requirements:</div><div>
Able to work in excess of eight hours per day, the ability to operate a motor vehicle, climb stairs/ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds, occasionally operate construction equipment. Able to sit at a computer monitor for extended periods of time to complete paperwork, meet with building partners, and receive/return phone messages. Must be able to work in construction environment under all weather conditions. Finger dexterity may be required to operate a computer keyboard and calculator.</div><div></div><div>
#LI-AS1</div><ul><li>
This information is intended to be a general overview and may be modified by the company due to factors affecting the business.</li></ul><div><br>
General Overview of Compensation &amp; Benefits:</div><ul><li>
This position may be eligible for bonuses.</li><li>
This position may be eligible for commissions.</li><li>
This position will be eligible for the described benefits listed in the above section in accordance with Company Policy.</li><li>
This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.</li></ul><div></div><div>
Life at Lennar</div><div></div><div>
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone&rsquo;s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar&rsquo;s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.</div><div></div><div>
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn&lt;<div>https://www.linkedin.com/company/lennar/</div>&gt; for the latest job opportunities.</div><div></div><div>
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.</div></div>

Virtual Customer Care Representative

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