web operations manager

Intuit

<div><h2 class="jobSectionHeader">Overview</h2>
We&rsquo;re looking for a Web Operations Production Manager to lead and evolve our web production practice. The ideal candidate is a seasoned people manager, strong communicator, and technical leader who understands how enterprise websites operate at scale. You will lead by example&mdash;setting direction, removing obstacles, and ensuring your team is equipped to deliver high-quality work across multiple initiatives with competing priorities. 
You will serve as the primary advocate for Web Ops from the Associate to Staff level, translating organizational goals into clear execution plans, and making web production feel seamless to partners across the business. 
Responsibilities<ul><li>
Lead and manage a team of digital producers, both full-time employees and contractors, supporting both individual growth and collective delivery across mailchimp.com and other digital properties.</li><li>
Own web production strategy and execution, ensuring projects are planned, prioritized, and delivered on time across multiple campaigns and initiatives.</li><li>
Act as the central connector between Web Ops and cross-functional partners including Marketing, Product, Project Management, Copy, Design, SEO, and Engineering.</li><li>
Translate big-picture organizational goals into clear priorities and execution plans for the team, managing capacity, expectations, and tradeoffs.</li><li>
Partner with digital project planning to guide teams in building strong project briefs, defining objectives, deliverables, dependencies, and timelines.</li><li>
Build, maintain, and optimize production workflows within the CMS, including QA, page building, localization, governance, and ongoing maintenance.</li><li>
Serve as the subject matter expert for the Contentful CMS and related web production tools, identifying opportunities to improve efficiency, scalability, and reliability.</li><li>
Own and evolve the web tech stack, making recommendations to ensure enterprise-level performance, sustainability, and flexibility.</li><li>
Provide strategic guidance and best practices to stakeholders, helping them understand what&rsquo;s possible, what&rsquo;s required, and how to move faster without sacrificing quality.</li><li>
Participate in and influence strategic planning, representing the digital production team, identifying risks, and proposing solutions aligned with priorities and timelines.</li><li>
Manage external vendors or third-party partners as needed to support web initiatives.</li><li>
Maintain centralized documentation for workflows, training, governance, and process standards, ensuring clarity and consistency across teams.</li><li>
Champion continuous improvement, proactively seeking out new technologies, tools, and process updates that strengthen the team and improve outcomes.</li><li>
Develop and grow your team, creating clear career paths, ensuring cross-functional and technical learning, and establishing system backups across roles.</li><li>
Contribute as an individual contributor when needed, jumping into the CMS or production workflows to unblock work or support the team during high-volume periods.</li></ul> 
Qualifications
We&rsquo;d love to hear from you if:<ul><li>
You have deep experience working with headless CMS platforms, preferably Contentful, in an enterprise web environment.</li><li>
You are comfortable leading people while remaining hands-on, balancing management responsibilities with tactical execution when necessary.</li><li>
You have strong SEO knowledge and understand how SEO integrates into CMS-driven production workflows.</li><li>
You understand HTML, CSS, and JavaScript well enough to troubleshoot issues and guide best practices within the CMS.</li><li>
You have experience running project management systems (e.g., Workfront, Jira) in an agile or fast-paced environment.</li><li>
You enjoy acting as a translator&mdash;making complex technical concepts accessible to non-technical stakeholders.</li><li>
You&rsquo;re confident in managing multiple, competing priorities while maintaining strong relationships and clear communication.</li></ul> 
What would make you a great candidate:<ul><li>
6+ years of professional experience in web design, development, or web operations within an enterprise environment.</li><li>
1+ years of people management experience, with a track record of developing and mentoring talent.</li><li>
Experience supporting large-scale websites with legacy content, localization, and international considerations.</li><li>
Strong organizational, time management, problem-solving, and follow-through skills.</li><li>
Ability to make decisions aligned with executive and organizational priorities in a fast-moving environment.</li><li>
Excellent written, verbal, and presentation skills&mdash;you can uplevel status updates, risks, and recommendations for leadership audiences.</li><li>
A mindset focused on making web ops look easy, even when the work behind the scenes is complex.</li></ul> 
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit&reg;: Careers | Benefits.). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Bay Area California $ 171,500- 231,500</div>

Global Web Operations & Production, M2

McAfee

<div><div><div>Job Title:</div>
Sr Manager, Customer Experience<div>
Role Overview:</div>
We are seeking a strategic and execution-focused Sr. Manager, Customer Experience to lead web operations and advance McAfee&rsquo;s web capabilities to enable personalization. The ideal candidate is someone who understands digital ecosystems, web testing and personalization, and the marketing technologies that power them. This role is pivotal in ensuring our website delivers a secure, high-performing, and conversion-driven experience that supports marketing initiatives, go-to-market (GTM) strategies, and pipeline impact.
 
 
This is a remote role based in Texas or commutable distance of one of our other hubs i.e. San Jose, CA, New York, New York or Newport Beach, CA. You will be required to be onsite on an as-needed basis; when not working onsite, you will work remotely from your home location.
About the role:<ul><li>
Collaborate with cross-functional stakeholders and partners to translate business strategies into scalable web solutions, web enhancements, and new marketing capabilities.</li><li>
Standardize web development operations at McAfee through managing the creation and ensuring adoption of reusable web templates and components that enables brand consistency and faster development.</li><li>
As a cross-functional partner, lead technical website discussions as a thought leader during product reviews and be responsible for designing and executing process and strategy frameworks that facilitate product-related goal setting, decision making, and business impact.</li><li>
Define and evolve the website roadmap in alignment with McAfee&rsquo;s marketing and business objectives, with a focus on CMS scalability, performance, and user experience optimization.</li><li>
Own the execution and governance of McAfee&rsquo;s CMS, ensuring timely website updates, campaign launches, and feature deployments.</li><li>
Coordinate with internal teams, vendors, and agencies to manage enhancements, resolve bugs, and drive performance improvements.</li><li>
Implement SEO and conversion rate optimization (CRO) strategies to increase qualified traffic and drive application creation.</li><li>
Oversee a team responsible for the execution of A/B and multivariate testing programs to optimize user flows, page elements, and conversion funnels.</li><li>
Provide actionable recommendations based on analytics and test results to improve site performance, speed to market and feature enhancements to scale web execution.</li><li>
Work closely with marketing, analytics, product, and engineering teams to deliver cohesive digital campaigns and experiences.</li><li>
Champion innovation by staying current on industry trends, emerging technologies, and best practices in CRO, SEO, and digital engagement.</li></ul>
About you:<ul><li>
10+ years of experience in web management and web testing and personalization.</li><li>
Expert with CMS platforms and basic front-end web technologies (HTML/CSS/JavaScript)</li><li>
5+ years of hands-on experience with Adobe Experience Manager, Adobe Target (Sites, Assets, and integrations).</li><li>
Proven leadership in managing cross-functional teams and large-scale digital initiatives and personalization.</li><li>
Adept at working cross-functionally with product, marketing, design, operations, and external agency teams to deliver results.</li><li>
Excellent communication, collaboration, and project management skills.</li></ul> 
#LI-Remote<div> 
Company Overview</div>
McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users&rsquo; needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment.
Company Benefits and Perks:
We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.<ul><li>
Bonus Program</li><li>
401k Retirement Plan</li><li>
Medical, Dental, Vision, Basic Life, Short Term Disability and Long-Term Disability Coverage</li><li>
Paid Parental Leave</li><li>
Support for Community Involvement</li><li>
14 Paid Company Holidays</li><li>
Unlimited Paid Time Off for Exempt Employees</li><li>
96 Hours of Sick Time and 120 Hours of Vacation for Non-Exempt Employees Accrued Each Year</li></ul>
We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
The starting pay range for this position is $124,380.00-$204,330.00. McAfee takes into consideration an individual&rsquo;s skillset, experience and location in making final salary determinations. For further details, please discuss with the Talent Acquisition Partner.</div></div>

Sr Manager, Customer Experience

<div>Category Marketing
Location Mountain View, California; Atlanta, Georgia
Job ID 19310</div>
 <div><div>Company Overview
<div>Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
</div></div><div>Job Overview
We&rsquo;re looking for a Web Operations Production Manager to lead and evolve our web production practice. The ideal candidate is a seasoned people manager, strong communicator, and technical leader who understands how enterprise websites operate at scale. You will lead by example&mdash;setting direction, removing obstacles, and ensuring your team is equipped to deliver high-quality work across multiple initiatives with competing priorities. 
You will serve as the primary advocate for Web Ops from the Associate to Staff level, translating organizational goals into clear execution plans, and making web production feel seamless to partners across the business. 
Responsibilities<ul><li>
Lead and manage a team of digital producers, both full-time employees and contractors, supporting both individual growth and collective delivery across mailchimp.com and other digital properties.</li><li>
Own web production strategy and execution, ensuring projects are planned, prioritized, and delivered on time across multiple campaigns and initiatives.</li><li>
Act as the central connector between Web Ops and cross-functional partners including Marketing, Product, Project Management, Copy, Design, SEO, and Engineering.</li><li>
Translate big-picture organizational goals into clear priorities and execution plans for the team, managing capacity, expectations, and tradeoffs.</li><li>
Partner with digital project planning to guide teams in building strong project briefs, defining objectives, deliverables, dependencies, and timelines.</li><li>
Build, maintain, and optimize production workflows within the CMS, including QA, page building, localization, governance, and ongoing maintenance.</li><li>
Serve as the subject matter expert for the Contentful CMS and related web production tools, identifying opportunities to improve efficiency, scalability, and reliability.</li><li>
Own and evolve the web tech stack, making recommendations to ensure enterprise-level performance, sustainability, and flexibility.</li><li>
Provide strategic guidance and best practices to stakeholders, helping them understand what&rsquo;s possible, what&rsquo;s required, and how to move faster without sacrificing quality.</li><li>
Participate in and influence strategic planning, representing the digital production team, identifying risks, and proposing solutions aligned with priorities and timelines.</li><li>
Manage external vendors or third-party partners as needed to support web initiatives.</li><li>
Maintain centralized documentation for workflows, training, governance, and process standards, ensuring clarity and consistency across teams.</li><li>
Champion continuous improvement, proactively seeking out new technologies, tools, and process updates that strengthen the team and improve outcomes.</li><li>
Develop and grow your team, creating clear career paths, ensuring cross-functional and technical learning, and establishing system backups across roles.</li><li>
Contribute as an individual contributor when needed, jumping into the CMS or production workflows to unblock work or support the team during high-volume periods.</li></ul> 
Qualifications
We&rsquo;d love to hear from you if:<ul><li>
You have deep experience working with headless CMS platforms, preferably Contentful, in an enterprise web environment.</li><li>
You are comfortable leading people while remaining hands-on, balancing management responsibilities with tactical execution when necessary.</li><li>
You have strong SEO knowledge and understand how SEO integrates into CMS-driven production workflows.</li><li>
You understand HTML, CSS, and JavaScript well enough to troubleshoot issues and guide best practices within the CMS.</li><li>
You have experience running project management systems (e.g., Workfront, Jira) in an agile or fast-paced environment.</li><li>
You enjoy acting as a translator&mdash;making complex technical concepts accessible to non-technical stakeholders.</li><li>
You&rsquo;re confident in managing multiple, competing priorities while maintaining strong relationships and clear communication.</li></ul> 
What would make you a great candidate:<ul><li>
6+ years of professional experience in web design, development, or web operations within an enterprise environment.</li><li>
1+ years of people management experience, with a track record of developing and mentoring talent.</li><li>
Experience supporting large-scale websites with legacy content, localization, and international considerations.</li><li>
Strong organizational, time management, problem-solving, and follow-through skills.</li><li>
Ability to make decisions aligned with executive and organizational priorities in a fast-moving environment.</li><li>
Excellent written, verbal, and presentation skills&mdash;you can uplevel status updates, risks, and recommendations for leadership audiences.</li><li>
A mindset focused on making web ops look easy, even when the work behind the scenes is complex.</li></ul> 
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit&reg;: Careers | Benefits.). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Bay Area California $ 171,500- 231,500</div></div>

Amgen

<div><h2 class="jobSectionHeader">Join Amgen&rsquo;s Mission of Serving Patients
</h2>At Amgen, if you feel like you are part of something bigger, it is because you are. Our shared mission&mdash;to serve patients living with serious illnesses&mdash;drives all that we do.
Since 1980, we have helped pioneer the world of biotech in our fight against the world&rsquo;s toughest diseases. With our focus on four therapeutic areas &ndash;Oncology, Inflammation, General Medicine, and Rare Disease&ndash; we reach millions of patients each year. As a member of the Amgen team, you will help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lie within them, you will thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Web Strategy &amp; Operations, Web Manager
WHAT YOU WILL DO
The Amgen Global Content Excellence Team is looking for an experienced Web Manager to join our Global Customer Capabilities &amp; Innovation (GCCI) group. GCCI delivers efficient and consistent quality global marketing assets that scale across multiple channels &amp; markets. As part of the GCCI, the Web Manager provides integrated end-to-end program and project management to ensure successful delivery of websites and bring thought leadership and drive delivery.
Key Responsibilities:<ul><li>
Strategic Web Program Lead: Lead and manage and drive cross functional teams of web programs across GCCI WSO, ensuring timelines, resources and budget alignment of website launches, enhancements, and optimization initiatives. Serve as the accountable program lead, ensuring cross-initiative alignment, timelines, and proactive risk management.</li><li>
Portfolio Prioritization &amp; Planning: Lead quarterly portfolio intake and prioritization across web initiatives in partnership with Technology and business stakeholders, ensuring alignment to enterprise strategy and value realization goals. Operationalize governance frameworks to evaluate demand, clarifiy requirements at a program level, assess cross-project dependencies, and align on delivery.</li><li>
Cross-Functional Leadership: Provide strategic operational oversight and alignment across cross-functional teams, including content, design, development, SEO, analytics, project owners, and platform stakeholders&mdash;to ensure integrated planning and execution across web initiatives.</li><li>
Program Governance &amp; Risk Management: Oversee program health across initiatives by monitoring delivery progress, governance adherence, documentation standards, cross-project risks, issues, and change impacts throughout launch and hypercare.</li><li>
Website Performance &amp; Analytics: Develop, track, and report KPIs by analyzing web traffic, user behavior, and SEO metrics. Deliver actionable insights to improve site performance and optimize ways of working through operational reviews.</li><li>
Quality Assurance &amp; Testing: Partner with stakeholders to conduct functional testing and ensure adherence to agile web development processes, industry best practices, and high-quality standards.</li><li>
Continuous Improvement &amp; Operational Excellence: Lead structured retrospectives, identifying improvement opportunities. Standardize governance frameworks, templates, and delivery processes to increase efficiency, reduce costs, and enhance speed-to-market.</li><li>
Capability Enablement &amp; Portfolio Optimization: Continuously assess and optimize the web portfolio to ensure alignment with evolving business priorities, resource capacity, and long-term digital strategy.</li><li>
Compliance, Risk &amp; Operational Resilience: Ensure compliance with regulatory, legal, and brand standards across all web initiatives. Embed risk management into program governance to support sustainable digital operations.</li></ul>
WHAT WE EXPECT OF YOU
We are all different, yet we all use our unique contributions to serve patients. The Web Project Manager professional we seek is a collaborator with these qualifications.
Basic Qualifications:
Doctorate degree
OR
Master&rsquo;s degree and 2 years of digital or web project management experience
Or
Bachelor&rsquo;s degree and 4 years of digital or web project management experience
Or
Associate&rsquo;s degree and 10 years of digital or web project management experience
Or
High school diploma / GED and 12 years of digital or web project management experience
Preferred Experience:<ul><li>
Digital Program / Project Management Expertise: 
5+ years of experience managing end-to-end digital and website lifecycle projects in fast-paced, multi-stakeholder environments, including complex, cross-country, and high-impact initiatives.</li><li>
Agile &amp; Program Management: 
Strong knowledge of Agile methodologies (preferably SAFe) with experience managing website roadmaps and continuous improvement initiatives. Proficient in Program / Project Management tools such as JIRA, ServiceNow, Confluence, and Google Analytics.</li><li>
Stakeholder &amp; Vendor Management: 
Proven ability to negotiate priorities, manage expectations, and build productive relationships across diverse, cross-functional teams and external partners.</li><li>
Regulatory &amp; Technical Acumen: 
Experience operating in regulated industries (preferably pharma) with understanding of compliance requirements. Familiarity with accessibility standards (WCAG), privacy regulations (GDPR, US consumer laws), web technologies (e.g., HTML/CSS), and industry best practices is a plus.</li><li>
Documentation &amp; Governance: 
Experience developing detailed project documentation and translating business requirements into technical specifications.</li></ul>
Preferred Competencies:<ul><li>
Leadership &amp; Collaboration: 
Effective communication, relationship management, and cross-functional collaboration skills; able to convey complex technical concepts clearly to non-technical stakeholders.</li><li>
Analytical &amp; Digital Expertise: 
Proficiency in web analytics, SEO, and UX/UI principles, with the ability to interpret data and drive actionable insights using digital marketing tools.</li><li>
Problem-Solving &amp; Quality Focus: 
Advanced problem-solving capabilities, attention to detail, and commitment to delivering high-quality outcomes while incorporating feedback.</li><li>
Adaptability &amp; Growth Mindset: 
Proactive, inclusive, and flexible approach with a willingness to learn, experiment, and continuously improve. Comfortable working across time zones when required.</li></ul><h2 class="jobSectionHeader">
What you can expect from us</h2>
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we&rsquo;ll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:<ul><li>
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts</li><li>
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan</li><li>
Stock-based long-term incentives</li><li>
Award-winning time-off plans</li><li>
Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.</li></ul><h2 class="jobSectionHeader">
Apply now and make a lasting impact with the Amgen team.</h2>
careers.amgen.com
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.<h2 class="jobSectionHeader">
Application deadline</h2>
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.<h2 class="jobSectionHeader">
Sponsorship</h2>
Sponsorship for this role is not guaranteed.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.</div>

Web Manager, Web Strategy & Operations

CELLA

<div>Location: Cambridge, MA (onsite T-W-Th) 
Job Type: W2 Contract 
Hours: Full-time hours 
Duration: 4-6 months, with the possibility of extension 
Compensation Range: $75 - 85 per hour 
 
Cella is seeking an experienced Web Experience Manager for an exciting opportunity to join the digital team at our client, an American multinational biotechnology company. This is a contract opportunity with full-time hours, that will run between 4-6 months long with opportunity to extend. 
 
The Web Experience Manager will be responsible for elevating our HCP and patient web channels-driving frictionless experiences, best‑in‑class performance, and measurable business impact. You will partner with brand leads, UX/design, analytics, and agencies to optimize site architecture, content delivery, and technical performance to enhance discoverability. You are as comfortable shaping a web strategy as you are diagnosing Core Web Vitals, and designing pilots that drive engagement. 
 
Responsibilities: 
Improve Online Experience
<ul>
<li>Help design clear and intuitive website journeys, features for HCPs and patients.</li>
<li>Ensure content is easy to understand, accessible, and consistent across brands.</li>
<li>Guide brands on best practices for organizing information and making websites more user‑friendly and accessible.</li>
<li>Drive UX Deep Dives with the Brand and Omnichannel Engagement lead.</li>
<li>Work with Engagement leads to deliver against Web feature requests.</li>
</ul>
Improve Website Performance
<ul>
<li>Identify issues that slow down site load times and work with our teams to fix them.</li>
<li>Recommend ways to streamline pages, improve mobile experience, and reduce errors.</li>
<li>Monitor ongoing site health and help address performance issues quickly.</li>
<li>Review how users interact with key elements on the site-such as buttons, links, and page sections-and analyze traffic changes to recommend improvements that increase engagement.</li>
</ul>
Strengthen Measurement &amp; Optimization
<ul>
<li>Drive performance of website impact and compare over time, optimize for greater engagement and impact.</li>
<li>Validate Adobe Analytics Tags in development before websites go live with redesigns, validate Adobe data as required.</li>
<li>Define what success looks like for each website (e.g., engagement, navigation, conversions).</li>
<li>Partner with customer analytics teams to track Adobe Analytics reporting and convert metrics into actionable optimizations.</li>
<li>Lead simple tests to understand what resonates with users.</li>
<li>Improve discoverability with SEO/GEO.</li>
</ul>
Support Governance &amp; Compliance
<ul>
<li>Promote consistent use of approved templates, content blocks, and component libraries.</li>
<li>Ensure all digital efforts meet privacy, accessibility, and compliance standards.</li>
</ul>
Drive Ways of Working
<ul>
<li>Collaborate with a centralized operations hub team, Operations Partner, to deliver web updates efficiently.</li>
<li>Help establish clear roles, processes, timelines, and quality standards.</li>
<li>Work with Operations Hub and support workflows from content briefing through MLR and publishing.</li>
</ul>
Qualifications:
<ul>
<li>7+ years of experience improving websites, digital experiences, or online engagement.</li>
<li>Experience working in pharma or healthcare, especially with HCP and patient audiences.</li>
<li>Deep understanding of Search Optimization/discoverability e.g., GEO.</li>
<li>Deep Experience with Adobe CMS, Adobe Analytics.</li>
<li>A strong understanding of what makes a website effective-clarity, speed, ease‑of‑use, and compelling content.</li>
<li>Comfort working with analytics dashboards, interpreting trends, and making recommendations.</li>
<li>Ability to collaborate across many teams and guide them toward best practices.</li>
<li>Familiarity with regulated review processes (MLR) and digital compliance requirements.</li> 
</ul>
JOBID: 022026-124822 
#LI-CC1 
 
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. 
 
At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. 
 
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&amp;D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
 
 
This posting is open for thirty (30) days. 
 
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</div>

WEB EXPERIENCE MANAGER

Bausch & Lomb

<div>Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the worldfrom the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.
Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.
Overview
We are looking for an innovative and highly motivated Senior Web Ops and AI Digital Manager to lead web operations and digital initiatives for our ophthalmology brands. Reporting to the Marketing Hub Lead, you will oversee the performance and optimization of brand websites and digital experiences, using latest GenAI tools to accelerate execution, monitor performance, and enhance quality. You will drive ongoing improvements across content, user experience, technical operations, and SEO/GEO to strengthen relevance and engagement.
Working closely with brand marketing, AI content teams, media, IT/WebDev, Veeva, and agency partners, you will apply strong projectmanagement and crossfunctional coordination skills to keep workstreams aligned and moving efficiently. In this role, you will ensure all digital experiences are high quality, compliant, and fully aligned with omnichannel brand goals.
Key Responsibilities
Web Operations and Digital Production
<ul><li>Leads the daily operation and ongoing optimization of brand websites, including content updates, UX enhancements, personalization features, and technical maintenance.</li>
<li>Lead SEO/GEO strategy, planning, and implementation to optimize onpage content architecture, metadata, and internal/external linking, improving GEO and SEO performance.</li>
<li>Partner with brand teams to identify and develop new digital offerings internally to address business needs.</li>
<li>Collaborate with IT/WebDev, Veeva, and agency teams to support implementation, platform updates, feature releases, and performance improvements.</li>
<li>Support AI Content Producers during peak periods by authoring, updating, and optimizing content, leveraging contentauthoring platforms.</li>
<li>Ensure all digital properties and experiences comply with regulatory, legal, privacy, accessibility, and security standards.</li>
</ul>Digital Execution and Project Management
<ul><li>Maintain and execute web operations and manage digital offerings across ophthalmology brands to ensure alignment with brand positioning, lifecycle needs, and omnichannel goals.</li>
<li>Serve as the primary digital partner to brand marketing teams, translating brand objectives into actionable website and digital initiatives.</li>
<li>Manage endtoend project workflows for digital deliverables, coordinating with brand teams, AI content producers, media, IT/WebDev, Veeva, and agency partners.</li>
<li>Develop and maintain project timelines, scopes, and deliverables to ensure ontime, highquality execution.</li>
<li>Coordinate and route materials through medical, legal, and regulatory (MLR/PRC) review processes.</li>
</ul>Requirements
<ul><li>Education: Bachelors degree in Graphic Design, Fine Arts, Marketing, Communications, or a related field. Equivalent practical experience in a creative production environment will also be strongly considered.</li>
<li>Experience: 4+ years of experience in digital marketing, web operations, digital brand management, or within a digital agency environment, ideally supporting multichannel or omnichannel brand initiatives.</li>
<li>Execution: Handson experience with website management, technical and structured content updates, and foundational SEO/GEO optimization practices.</li>
<li>Collaboration: Demonstrated experience collaborating with crossfunctional partners including brand marketing, media, analytics, IT, and external agencies.</li>
</ul>Qualifications
<ul><li>Background: Experience in pharmaceuticals or healthcare marketing.</li>
<li>MRL/PRC: Understand MLR/PRC review processes and regulatory/legal standards governing pharmaceutical Rx promotion.</li>
<li>GenAI Experience: Demonstrated ability in applying Generative AI within web ops and creative production/automation. Experience with vibe-coding is a plus.</li>
<li>Tools Proficiency:</li>
<li>Experience working with CMS, like Optimizely, Drupal, or WordPress, and familiarity with responsive design.</li>
<li>Familiarity with Veeva Vault/CLM/PromoMats.</li>
<li>Experience with Content-authoring platforms is a plus.</li>
<li>Project Management: Strong project management capabilities, with ability to lead multiple concurrent workstreams across internal teams, vendors, IT/WebDev, creative partners, and MLR reviewers.</li>
</ul>Note: This role is eligible for our hybrid work schedule allowing for up to 2 days/week of telecommuting from home and 3 days/week in our Bridgewater, NJ corporate office.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
For U.S. locations that require disclosure of compensation, the starting pay for this role is between $160,000.00 and $190,000.00. The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors.
U.S. based employees may be eligible for short-term and/or long-term incentives. They may also be eligible to participate in medical, dental, vision insurance, disability and life insurance, a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive sick time, floating holidays and paid vacation.
Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms. 

Our Benefit Programs:Employee Benefits: Bausch + Lomb (https://www.bausch.com/careers/benefits/)
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.</div>

Senior Web Ops and AI Digital Manager

ektello

<div>
 
 Important
 
 
 
 <ul>
 <li>
 9-month contract with HIGH chance to extend or become PERM
 </li>
 <li>
 40-hours a week M-F (30-minute lunch break required)
 </li>
 <li>
 Benefit Options Included
 </li>
 <li>
 Pay: $50-$60/hr
 
 
 </li>
 </ul>
 
 Job Summary
 
 
 
 We are seeking a highly analytical, insights-driven Web Optimization Manager to manage the ongoing enhancements of our website experience. In this role, you will uncover friction points across the digital journey, develop data-backed hypotheses, and create A/B testing strategies to improve engagement and conversion. You&rsquo;ll work closely with our data analyst to translate complex user behavior data into actionable insights and implement site enhancements that measurably improve business outcomes. Your work will directly impact how care seekers experience our website-ensuring every interaction helps moves them closer to what they need.
 
 
 
 Job Responsibilities
 
 
 
 Reporting to the Associate Director, Digital Experience Strategy, you will:
 
 
 <ul>
 <li>
 Identify friction points in the user journey through behavioral data analysis and deliver strategic, high-impact recommendations that enhance usability, engagement, and conversion.
 </li>
 <li>
 Apply a critical lens to data by questioning assumptions, investigating underlying user behaviors, and continuously refining hypotheses to uncover deeper user insights and inform optimization priorities.
 </li>
 <li>
 Develop and prioritize testable hypotheses grounded in both quantitative and qualitative insights to drive iterative improvements in site performance and user flow.
 </li>
 <li>
 Own the development and execution of a robust testing roadmap, including A/B and multivariate tests, collaborating with Product, UX, and Marketing Operations to implement.
 </li>
 <li>
 Leverage Heap and Power BI to monitor user behavior and site performance, delivering data-driven insights that inform optimization strategies and align with core KPIs.
 </li>
 <li>
 Partner closely with data analysts to validate findings and ensure optimization decisions are backed by statistically significant results and business impact.
 </li>
 <li>
 Synthesize complex data into compelling narratives that clearly communicate optimization outcomes to cross-functional stakeholders.
 </li>
 <li>
 Collaborate with UX and content strategy teams to recommend and implement changes that improve clarity, usability, and the overall site experience across key journeys.
 </li>
 <li>
 Maintain and continually refine a backlog of optimization opportunities informed by user behavior, research, industry benchmarks, and business objectives.
 </li>
 <li>
 Align stakeholders around testing priorities and site experience goals, facilitating shared understanding of trade-offs, dependencies, and expected outcomes.
 
 
 </li>
 </ul>
 
 Required Skills &amp; Experience
 
 
 
 <ul>
 <li>
 Four (4) &ndash; seven (7) years of experience in website optimization, digital experience, CRO (conversion rate optimization), or a similar role.
 </li>
 <li>
 Deep experience working with web analytics platforms (e.g., Heap, Adobe Analytics, Google Analytics)
 </li>
 <li>
 Proficient in A/B and multivariate testing tools such as Dynamic Yield, Optimizely, Google Optimize, Adobe Target, or similar.
 </li>
 <li>
 Strong hypothesis-driven mindset, with a proven ability to design, run, and analyze digital experiments.
 </li>
 <li>
 Advanced analytical skills with the ability to work independently on web data and partner with data teams for deeper analysis.
 </li>
 <li>
 Comfortable working with cross-functional teams including UX, content, product, and engineering to bring ideas to life.
 </li>
 <li>
 Strong communication skills and the ability to present insights in a clear, actionable, and persuasive way.
 
 
 </li>
 </ul>
 
 Required Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Digital Marketing, Analytics, Business, or a related field.
 
 
 </li>
 </ul>
</div>

Web Optimization Manager

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