web specialist

RSAC

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    RSAC is the premier series of global events and year‑round learning for the cybersecurity community. RSAC is where the security industry converges to discuss current and future concerns and gain access to experts, unbiased content, and ideas that help individuals and companies advance their cybersecurity posture and build stronger, smarter teams.
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    Both in‑person and online, RSAC brings the cybersecurity industry together and empowers the collective &ldquo;we&rdquo; to stand against cyberthreats around the world. RSAC is the ultimate marketplace for the latest technologies and hands‑on educational opportunities, helping industry professionals discover how to make their organisations more secure while showcasing the most enterprising, influential, and thought‑provoking thinkers and leaders in cybersecurity today.
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    We're&nbsp;looking for a skilled&nbsp;Email &amp; Web Specialist
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    to&nbsp;own&nbsp;the technical execution of our digital marketing presence.&nbsp;You'll&nbsp;split&nbsp;your time between building&nbsp;and deploying&nbsp;email programs&nbsp;in&nbsp;HubSpot and developing&nbsp;website pages&mdash;making sure every touchpoint is polished, on-brand, and performing. This is a hands-on role for someone who loves living at the intersection of marketing and technology.&nbsp;You&rsquo;ll&nbsp;work closely with the Email Marketing Manager and&nbsp;Website Marketing Manager.&nbsp;
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     What You&rsquo;ll Do
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     Email Development (HubSpot)
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       Build emails in HubSpot using established templates&nbsp;while&nbsp;ensuring content, links, and formatting are&nbsp;accurate&nbsp;before deployment&nbsp;
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       Schedule and deploy email campaigns, including managing send times&nbsp;and&nbsp;audience lists/segmentation within HubSpot&nbsp;
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       Implement personalization tokens, smart content, and dynamic fields to improve relevance and engagement&nbsp;
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       Conduct A/B tests on subject lines, layouts, and CTAs; analyze results and apply learnings&nbsp;
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       Maintain list segmentation and ensure compliance with CAN-SPAM and GDPR best practices&nbsp;
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       QA emails thoroughly before deployment across devices and email clients&nbsp;
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     Website Development
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       Build and&nbsp;maintain&nbsp;landing pages, website pages, and content components within the CMS&nbsp;(expertise&nbsp;in&nbsp;Sitecore and/or Liferay&nbsp;strongly preferred but willingness to learn is&nbsp;a must)&nbsp;
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       Collaborate with designers to translate mockups and brand guidelines into polished, responsive web pages using HTML, CSS, and JavaScript&nbsp;
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       Work within&nbsp;CMS platform&nbsp;component&nbsp;system to create and update page templates and renderings&nbsp;
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       Partner with back-end developers or a development team as needed to implement new functionality&nbsp;
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       Optimize&nbsp;pages for performance, SEO, and conversion&nbsp;
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       Support campaign launches by building dedicated landing pages and thank&nbsp;you pages&nbsp;
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     General
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       Assist&nbsp;Website Marketing Manager&nbsp;in monitoring&nbsp;and reporting&nbsp;on email and web performance&nbsp;metrics;&nbsp;surface insights and recommendations&nbsp;
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       Stay current on HubSpot platform updates,&nbsp;CMS&nbsp;best practices, and web standards&nbsp;
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     Application Requirements
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     Core Requirements
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       3&ndash;5 years of experience in a marketing development, email development,&nbsp;and/or web development role&nbsp;
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       Hands-on&nbsp;proficiency&nbsp;with HubSpot Marketing Hub (HubSpot certifications a plus)&nbsp;
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       Experience building and managing pages in Sitecore&nbsp;and/or Liferay&nbsp;CMS&nbsp;&nbsp;
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       Solid command of HTML and CSS for email; familiarity with email rendering quirks across clients&nbsp;
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       Working knowledge of front-end web technologies: HTML, CSS, JavaScript&nbsp;
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       Experience building responsive, accessible web pages and emails&nbsp;
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       Familiarity with marketing automation concepts: workflows, lifecycle stages, lead scoring&nbsp;is a plus
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     Bonus Experience
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       Experience with Litmus for email testing&nbsp;
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       Familiarity with Sitecore's personalization or analytics features&nbsp;
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       Familiarity with SEO best practices and tools (SEMrush, Google Search Console, etc.)&nbsp;
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       Basic understanding of HubSpot CRM and contact/list management&nbsp;
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       Experience working with a design system or&nbsp;component&nbsp;library&nbsp;
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       Knowledge of accessibility standards (WCAG 2.1)&nbsp;
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     Location &amp; Eligibility
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    Please be aware that although this is a remote position, to be considered for the vacancy you must have residency in one of the following states:
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     California, Colorado, Florida, Kansas, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Texas, Utah, Virginia, Washington
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     Benefits
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    RSAC believes in investing in our people. We offer:
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       Salary range: $90,000 &ndash; $110,000
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       Employer‑subsidised medical, dental, and vision insurance
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       401K retirement employer match
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       Home office equipment stipend and monthly technology stipend
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       Thirteen paid holidays per calendar year
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       Flexible personal time off
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       Annual employee bonus dependent on company and personal performance
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       Annual company‑wide offsite
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     Hiring Process
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    Our interview process includes an initial screening conversation, followed by a series of conversations with the hiring manager and team. We aim to keep things efficient and give you a clear understanding of the role, team, and how we work.
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     Our Culture
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    We believe that our differences make us stronger, and we are committed to fostering a culture of respect, empathy, and understanding.
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       We are a fully remote team operating across the United States, giving our employees the flexibility to work from wherever they choose.
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       Our team is passionate and results‑oriented, striving to achieve excellence in everything we do.
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       We strongly believe in creating an inclusive environment that values diversity and encourages our team members to share their unique perspectives.
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       We recognise that by collaborating and working together, we can achieve our goals faster and more effectively.
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     Why RSAC?
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    The RSAC team takes great pride in helping shape the future of cybersecurity and being part of an expansive global community. We&rsquo;re always looking for imaginative and visionary individuals who share our passion for providing cutting‑edge programs that equip cybersecurity practitioners worldwide with the intel and knowledge they need to thrive and safeguard organisations against cyberthreats.
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    <strong>
     Our Values
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        Adaptability:
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       In our ever‑changing world, we innovate through determination, creativity, and resourcefulness.
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        Community:
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       We bring people together and build trust by embracing the unique thoughts and perspectives of others with kindness and respect.
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        Excellence:
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       Because we are where the world talks security, we have the highest expectations of ourselves and our partners.
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    <strong>
     Equal Opportunity Statement
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    RSAC is an equal opportunity employer committed to inclusion and diversity. We take affirmative action to ensure all qualified applicants receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
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</div>


Email & Web Specialist

92Techno

<p>We are seeking a Digital Marketing &amp; Web Specialist with strong hands-on experience in WordPress, SEO, AIO (AI Optimization), LinkedIn marketing, and HubSpot to manage and grow our digital presence across international markets.</p><p>Responsibilities</p><ul><li>Plan and execute marketing strategies to drive brand growth and support commercial objectives</li><li>Own and manage end-to-end marketing activities, ensuring alignment with business goals</li><li>Develop, maintain, and optimize websites using WordPress</li><li>Ensure website performance, speed, security, and overall user experience</li><li>Execute on-page, off-page, and technical SEO strategies to improve search visibility</li><li>Conduct keyword research and optimize website and content for organic growth</li><li>Manage and grow the company&rsquo;s LinkedIn presence through structured content and engagement strategies</li><li>Plan and execute LinkedIn outreach campaigns for B2B lead generation</li><li>Leverage AI tools (AIO) for content creation, SEO optimization, and marketing automation</li><li>Manage HubSpot CRM, including workflows, landing pages, and email marketing campaigns</li><li>Track, analyse, and report on website and campaign performance using analytics tools (Google Analytics, Search Console, HubSpot)</li><li>Conduct keyword research and optimize content</li></ul><p>Requirements</p><ul><li>5 years of hands-on experience in WordPress development and digital marketing</li><li>Strong understanding of SEO (on-page, technical, and content-driven strategies)</li><li>Experience with HubSpot or similar CRM platforms (workflows, campaigns, and lead tracking)</li><li>Proven experience in LinkedIn marketing, including content planning and B2B lead generation</li><li>Practical experience using AI tools for marketing (content creation, SEO optimization, and automation &ndash; AIO)</li><li>Working knowledge of HTML, CSS, and website performance optimization</li></ul><p>Preferred Skills</p><ul><li>Experience in B2B / IT services marketing</li><li>Knowledge of inbound marketing strategies</li><li>Experience working with international clients</li><li>Experience creating case studies, blogs, and sales-oriented content</li><li>Familiarity with basic UI/UX principles and tools (e.g., Figma)</li><li>Experience working with marketing analytics and reporting dashboards</li></ul><p>Qualifications</p><ul><li>Bachelor&rsquo;s degree in Marketing, IT, Computer Science, or a related field</li><li>Certifications in SEO, Digital Marketing, HubSpot, or AI-driven marketing tools are preferred</li></ul><p>Job Type: Full-time</p><p>Pay: Rs300,000.00 - Rs350,000.00 per month</p><p>Work Location: In person</p>

Digital Marketing & Web Specialist

Estate Information Services

<p>We are seeking a highly motivated <b>Marketing, Design &amp; Web Specialist</b> to support both our firm and our affiliated financial advisor clients. This is a hands-on, in-office role responsible for marketing execution, professional creative production, and website development and maintenance.</p><p>This position plays a critical role in strengthening brand presence for both the firm and financial advisors through integrated campaigns, compliant marketing materials, and well-designed, functional websites. The ideal candidate is creative, technically proficient, organized, and comfortable working within the regulatory standards of the financial services industry.</p><p>Key ResponsibilitiesMarketing Strategy &amp; Campaign Execution</p><ul><li>Develop and execute integrated marketing campaigns across digital and traditional channels</li><li>Manage email marketing programs including content development, design, segmentation, scheduling, and analytics</li><li>Support advisor marketing initiatives including client outreach campaigns and promotional efforts</li><li>Conduct market research and provide performance reporting insights</li></ul><p>Creative Design &amp; Production</p><ul><li>Design and produce branded marketing materials including brochures, presentations, advertisements, email templates, social graphics, and event collateral</li><li>Maintain brand standards across firm and advisor materials</li><li>Prepare files for print production and coordinate with vendors</li><li>Manage creative templates and asset libraries</li></ul><p>Website Development &amp; Management</p><ul><li>Build, update, and maintain firm and advisor websites</li><li>Manage website content, graphics, and structural updates</li><li>Ensure websites are professionally designed, optimized for user experience, and aligned with brand standards</li><li>Coordinate hosting platforms, domain management, and vendor relationships when necessary</li><li>Monitor website performance and basic SEO optimization</li></ul><p>Collaboration &amp; Organization</p><ul><li>Work closely with leadership, compliance, sales teams, and financial advisors</li><li>Maintain organized marketing calendars and project timelines</li><li>Support event marketing and in-office promotional initiatives</li><li>Assist with additional marketing projects as needed</li></ul><p>Qualifications</p><ul><li>3+ years of digital marketing experience (required)</li><li>2+ years of financial services marketing experience (required)</li><li>Demonstrated experience building and maintaining websites (required)</li><li>Proficiency in website platforms and content management systems (WordPress, Wix, Squarespace, or similar)</li><li>Strong graphic design expertise with advanced proficiency in Adobe Creative Cloud (InDesign, Photoshop, Illustrator required; Premiere a plus)</li><li>Experience designing for both print and digital platforms</li><li>Strong copywriting and content development skills</li><li>Experience with email marketing platforms and campaign analytics</li><li>Understanding of financial services compliance and marketing regulations</li><li>Strong organizational and project management skills</li><li>Professional communication skills and ability to work directly with financial advisors</li></ul><p>Bachelor&rsquo;s degree in Marketing, Communications, Graphic Design, Web Design, or related field preferred.</p><p>This role is ideal for a marketing professional who enjoys combining strategy, design, and web development in a collaborative, in-office environment. The right candidate will take ownership, deliver polished work, and play a meaningful role in supporting both firm growth and advisor success.</p><p>Pay: $60,000.00 - $80,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>Do you live in Kansas </li></ul><p>Ability to Commute:</p><ul><li>Topeka, KS 66610 (Required)</li></ul><p>Work Location: In person</p>

Marketing, Design & Web Specialist

University Of North Carolina Wilmington

<div><h3 class="jobSectionHeader"><b>Please see Special Instructions for more details.</b></h3>
<div><b>PLEASE NOTE: </b>This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the &lsquo;Work History&rsquo; section before you apply for this position. Applications must be submitted through the online application system to be considered.</div></div>
<br><div><div><div><div><div>Posting Details
</div><p></p><div><div><div><div><b>University Information</b></div>
<div>The University of North Carolina Wilmington, the state&rsquo;s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.<br>
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A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation&rsquo;s only bachelor&rsquo;s degree program focused on coastal engineering.<br>
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The university&rsquo;s efforts to advance research and scholarly activities have earned UNCW the elevated designation of &ldquo;Doctoral Universities: High Research Activity&rdquo; institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.<br>
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UNCW has been part of the University of North Carolina System since 1969.</div>
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<div><div><b>Department</b></div> <div>Office of University Relations - 25800</div>
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<div><div><b>External Link to Posting</b></div> <div>https://jobs.uncw.edu/postings/39015</div>
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<div><div><b>Vacancy Number</b></div> <div>TSP5637PST</div>
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<div><div><b>Working Title</b></div> <div>Communications &amp; Web Specialist Consultant</div>
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<div><div><b>Job Title</b></div>
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<div></div><div><div><b>Temp Position Type</b></div> <div>SHRA Temporary</div>
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<div><div><b>Job Category</b></div> <div>Communication &amp; Media</div>
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<div><div><b>FLSA for Position</b></div>
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<div></div><div><div><b>Brief Summary of Work for this Position</b></div>
<div>The Communications Specialist Consultant provides high-level writing, editing, and <b>web content development</b> support across multiple platforms. This temporary role is responsible for producing clear, compelling, audience-focused communications&mdash;<b>with a strong emphasis on website and digital content</b>&mdash;that support organizational goals, brand alignment, and strategic priorities.</div>
</div><br>
<div><div><b>Minimum Education and Experience Requirements</b></div>
<div><ul><li>Bachelor&rsquo;s degree in communications, journalism, English, public relations, marketing, or a related field, or equivalent professional experience</li>
<li>Demonstrated experience producing high-level written content for <b>websites and other digital platforms</b>, as well as print and marketing materials</li>
<li>Exceptional writing, editing, and proofreading skills with strong attention to detail</li>
<li>Ability to quickly understand complex topics and communicate about them clearly and effectively for diverse audiences</li>
<li>Strong organizational skills and ability to work independently with minimal supervision</li></ul></div><br>
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</div><br>
<div><div><b>Preferred Education, Knowledge, Skills &amp; Experience
</b></div><div><ul><li>Experience working in a consulting or temporary communications role</li>
<li><b>Hands-on experience with content management systems (</b><b>CMS</b><b>) and web publishing workflows</b></li>
<li>Familiarity with digital marketing concepts, SEO best practices, and/or social media management tools</li>
<li>Experience supporting executive-level and/or organization-wide communications</li>
<li>Experience collaborating on website strategy, content audits, or digital content updates</li></ul></div><br>
<p></p>
</div><br>
<div><div><b>Required Certifications or Licensure</b></div>
</div><br>
<div></div><div><div><b>Primary Purpose of Organizational Unit</b></div>
<div>The mission of the Office of University Relations is to strengthen brand identity and increase local, regional and national awareness of the UNCW mission; enhance internal communications between administration and faculty/students and among cross-departmental colleagues; and create and implement more effective communications processes for OUR support requests, media relations, campus and crisis communications, etc.</div>
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<div><div><b>College/School Information</b></div>
</div><br>
<div></div><div><div><b>Work Hours</b></div> <div>varied</div>
</div><br>
<div><div><b>Work Days</b></div> <div>TBD</div>
</div><br>
<div><div><b>Hours Per Week</b></div> <div>varied</div>
</div><br>
<div><div><b>Type of Position</b></div>
</div><br>
<div></div><div><div><b>Anticipated Hiring Range</b></div> <div>$35.00/hour</div>
</div><br>
<div><div><b>Special Instructions to Applicants</b></div>
<div><b>PLEASE</b><b> </b><b>NOTE</b><b>: </b>This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the &lsquo;Work History&rsquo; section before you apply for this position. Applications must be submitted through the online application system to be considered.</div>
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<div><div><b>Job Posting Date</b></div> <div>04/13/2026</div>
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<div><div><b>Job Closing Date</b></div> <div>04/18/2026</div>
</div><br>
<div><div><b>EEO Statement</b></div>
<div>UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents &ndash; except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.</div>
</div><br>
<div><div><b>Eligibility for Employment</b></div>
<div>Final candidates are subject to criminal &amp; sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.</div>
</div><br>
<div><div><b>Number of Openings</b></div> <div>Single Incumbent</div>
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</div></div></div></div></div><h2 class="jobSectionHeader"><b>Applicant Documents</b></h2>
<div><b>Required Documents</b>
<div><ul><li>List of 3 Professional References</li></ul>
</div><b>Optional Documents</b>
<div><ul><li>Resume</li></ul>
<ul><li>Cover Letter</li></ul></div></div></div><p></p>

Communications & Web Specialist Consultant

Choice Schools Associates

<div><p><b>About Choice Schools:</b></p><p>
As the third-largest and most comprehensive charter school education service provider in Michigan, Choice Schools Associates has a culture centered around prioritizing students, fostering a commitment to excellence, and promoting teamwork. Our vision is rooted in people - the people we employ, the families we serve and the students we teach. Our student-centric philosophy drives us to think smarter, focus on what is most important and add value to each school to ensure everyone thrives.</p><p><b><br>
What Success Looks Like</b></p><p>
We are looking for a detail-oriented, creative thinker who values collaboration, possesses a strong understanding of design principles, and demonstrates proficiency in industry-standard graphic design software. The ideal candidate will also bring experience in web design, including an understanding of user experience (UX), responsive layouts, and designing for digital platforms. A keen eye for aesthetics, a passion for staying current with design trends, and a proven ability to translate conceptual ideas into visually compelling, effective designs that align with our brand identity and objectives are essential.</p><p>
If you have a strength in managing projects, are passionate about your work, and value working for an organization rooted in providing excellent education, please apply to join our awesome team!</p><p><b>
What you'll do</b></p><p></p><p><b><br>
Graphic Design and Branding:</b></p><ul><li>
Implement, execute and support the overarching brand/creative strategy for the schools and organization and oversee the production of all materials related to that strategy.</li><li>
Conceptualize new design strategies that support and align with communication plans for recruitment and retention campaigns.</li><li>
Ensure design continuity and brand integrity across all marketing incentives for the purpose of furthering the schools' visual brand and purpose.</li><li>
Interact with schools to understand their branding guidelines, preferences, and objectives, ensuring satisfaction.</li><li>
Design print materials (brochures, flyers, billboards, etc.) and digital content (social media images, website content, digital advertising, email graphics, etc.) Real past examples include: designing two-sided postcards for print; creating graphics for social media highlighting teachers and staff; illustrating a story for our bi-monthly newsletter; creative visuals for our HR team; designing billboard campaigns for teacher recruitment</li><li>
Create event print and digital invitations, graphics, materials and collateral.</li><li>
Design and coordinate school signage, including roadside signs, internal signage and building signage.</li><li>
Brand documents for a variety of departments, including curriculum, HR, operations and business development.</li><li>
Research and maintain strong relationships with vendors for print materials across the state.</li><li>
Stay updated on best practices within the multimedia/graphic communication profession and maintain contact with appropriate professional organizations to maximize the results of our work and meeting objectives.</li></ul><p><b>
Website UX and Updates:</b></p><ul><li>
Lead, improve, and maintain websites, including the resource page, for all schools and Choice programs within the organization.</li><li>
Support website redesigns and transitions, including migrating, updating, and organizing content for new sites.</li><li>
Ensure all websites are engaging, featuring user-centered, captivating content that promotes the organization's and schools' mission and values.</li><li>
Guarantee that all websites comply with accessibility standards and best practices for inclusivity, following the Web Content Accessibility Guidelines (WCAG) compliance standards and levels.</li><li>
Regularly review and update website and resource page content to ensure it remains accurate, relevant, and error-free.</li><li>
Implement user-friendly design principles, optimizing the user experience (UX) and navigation on all websites.</li><li>
Work collaboratively with cross-functional teams, including the HR/Comms Directors, to gather and update website content.</li><li>
Regularly sweep all school and Choice websites to keep content up-to-date and relevant, including calendars, enrollment dates, etc.</li><li>
Develop interactive elements on websites, such as forms, surveys, and multimedia content, to engage visitors.</li><li>
Perform routine website maintenance, including updates, backups, and security checks, alongside our web vendor.</li><li>
Monitor website performance and troubleshoot any technical issues that may arise, ensuring optimal functionality.</li><li>
Optimize meta tags, headings, and other on-page elements to make websites more search engine-friendly and improve organic search rankings.</li><li>
Stay updated on industry best practices and emerging web technologies to enhance website features and performance.</li></ul><p><b>
Content &amp; Support:</b></p><ul><li>
Engage on our social media pages to ensure we are staying updated on the latest news, events, and happenings within our organization.</li><li>
Create appealing emails for internal and external newsletters and announcements, including motion graphics, banners, headers, and much more.</li><li>
Maintain an online archive that includes photos, school and district logos, and images optimized for website use, social media use and other platforms for the purpose of greater efficiency and organization.</li><li>
Collaborate with content creators and web developers to ensure that SEO best practices are integrated into new content and website updates.</li><li>
Respond to and manage the marketing support email.</li><li>
Maintain and organize marketing materials and Google Drive.</li><li>
Manage the online school and Choice Schools apparel stores.</li><li>
Consistently uphold and promote the organization's core values, serving as role models for ethical behavior and fostering a collaborative and aligned work environment.</li></ul><p><b>
Qualifications</b></p><p><i>
Minimum Requirements:</i></p><ul><li>
Holds an Associate's or Bachelor's Degree in Graphic Design or related field</li><li>
0-2 years experience with a portfolio of work.</li><li>
Proficient skill level in Adobe Creative Suite (Photoshop, InDesign, Illustrator, Acrobat)</li><li>
Proficient in managing and maintaining WordPress websites.</li><li>
Intermediate experience with Google Suite.</li><li>
Very comfortable working in a Mac-based environment</li></ul><p><i>
Desired Requirements:</i></p><ul><li>
Understanding of typography, color, composition, and concept.</li><li>
Knowledge of preparing artwork for use on digital and traditional platforms.</li><li>
Experience using MailChimp or other email marketing services is a plus.</li><li>
Proofreading skills.</li><li>
Have a go-getter attitude and strong work ethic.</li><li>
Dependable, punctual and honest.</li></ul><h1 class="jobSectionHeader"><b>
About Choice Schools Associates</b></h1><p>
Choice Schools Associates LLC is an Education Service Provider for charter schools in Michigan and is an equal opportunity employer. Choice Schools Associates does not discriminate on the basis of race, color, gender, sexual orientation, national or ethnic background. All your information will be kept confidential according to EEO guidelines.</p><p>
#IND101</p></div>

Graphic Design and Web Specialist

HALO

<p>Description:<br/></p><p>We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions.<br/></p><p>HALO is looking for a Web Content Specialist (WCS) acting as front-line technical support responsible for ensuring the reliable operation of HALO&rsquo;s portfolio of 250+ client webstores built on the company platform. This position diagnoses and resolves store issues, manages support tickets through the PHD (Programs HelpDesk) queue, and serves as the primary technical contact for webstore-related client escalations. The WCS works closely with the Program Implementation, Program Operations, and Data teams, and reports directly to the Web Content and Data Collections Manager.<br/></p><p>Responsibilities<br/></p><p>Technical Support &amp; Troubleshooting<br/></p><ul><li>Diagnose and resolve webstore issues across checkout, payments, order processing, login/authentication, shipping configuration, product display, and email notifications</li></ul><ul><li>Navigate the company platform backend to inspect store properties, item configurations, and system settings as part of standard diagnostic workflows</li></ul><ul><li>Test and validate store behavior after updates, configuration changes, or platform deployments</li></ul><ul><li>Identify root causes of recurring issues and escalate appropriately to the Team Lead or Senior WCS</li></ul><ul><li>Support integrations with fulfillment (Fourgen), shipping (M3), and payment gateway systems</li></ul><p>Ticket Management &amp; SLA Performance<br/></p><ul><li>Manage daily support ticket workload through Jira Service Management (PHD queue), meeting or exceeding established SLA targets (90%+ across all tiers)</li></ul><ul><li>Document resolution steps clearly in each ticket for knowledge transfer and pattern tracking</li></ul><ul><li>Prioritize and triage incoming requests based on client impact and urgency</li></ul><ul><li>Escalate complex or high-impact issues to the Team Lead or Senior WCS per the escalation guide</li></ul><p>Webstore Content &amp; Configuration<br/></p><ul><li>Update product information, pricing, images, categories, and site navigation across client webstores</li></ul><ul><li>Apply store property flags and configuration settings that control store behavior</li></ul><ul><li>Use Photoshop and Illustrator to create or modify product images and banner graphics as needed</li></ul><p>Client &amp; Team Collaboration<br/></p><ul><li>Communicate professionally with internal stakeholders and client teams regarding issue status and resolution</li></ul><ul><li>Partner with Program Implementation and Program Operations teams on new store launches and configuration changes</li></ul><ul><li>Contribute to team documentation, runbooks, and knowledge base articles in Confluence</li></ul><ul><li>Participate in team training sessions and share resolution knowledge with peers</li></ul><ul><li>Perform other duties as assigned</li></ul><p>Requirements:<br/></p><ul><li>High school diploma or equivalent required; Associate&rsquo;s or Bachelor&rsquo;s degree in a related field preferred</li></ul><ul><li>Minimum 2 years of experience in webstore support, ecommerce operations, or a technical helpdesk/customer support role</li></ul><ul><li>Experience working with web-based platforms, content management systems, or ecommerce solutions required</li></ul><ul><li>Familiarity with ticketing systems (Jira, Zendesk, or equivalent) strongly preferred</li></ul><ul><li>Previous experience with Shopify, Magento, or similar multi-store platforms a plus</li></ul><p>Technical Skills<br/></p><ul><li>Working knowledge of ecommerce platforms, store configuration, and backend administration</li></ul><ul><li>Ability to interpret and act on store property settings, product flags, and configuration files</li></ul><ul><li>Proficiency with Jira Service Management or equivalent ticketing/workflow tools</li></ul><ul><li>Comfort navigating admin backend systems and performing diagnostic lookups</li></ul><ul><li>Basic proficiency in Adobe Photoshop and Illustrator for image creation and editing</li></ul><ul><li>Familiarity with Microsoft Office 365 (Outlook, Teams, Excel, SharePoint)</li></ul><ul><li>Exposure to SQL or database query tools a plus (used for order/customer data lookups)</li></ul><p>Professional Skills<br/></p><ul><li>Strong analytical and problem-solving skills &mdash; ability to identify root causes, not just symptoms</li></ul><ul><li>Clear written and verbal communication, including the ability to explain technical issues to non-technical stakeholders</li></ul><ul><li>Excellent time management and ability to manage multiple open tickets simultaneously</li></ul><ul><li>Detail-oriented with a commitment to accurate documentation and thorough follow-through</li></ul><ul><li>Adaptable and effective under deadline pressure; able to shift priorities based on client impact</li></ul><ul><li>Collaborative team player with a positive, professional attitude</li></ul><p>Compensation: The estimated rate range for this position is between $20.00 - $25.00 hourly. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.<br/></p><p>Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that&rsquo;s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).<br/></p><p>Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system.<br/></p><p>Application Deadline: Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available.<br/></p><p>More About HALO:<br/></p><p>At HALO, we energize our clients' brands and amplify their stories to capture the attention of those who matter most. That&rsquo;s why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry.<br/></p><p>Career Advancement: At HALO, we&rsquo;re passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you&rsquo;ll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you'll gain access to HALO&rsquo;s influential global network, leadership opportunities, and diverse perspectives.<br/>Culture: We love working here, and we&rsquo;re confident you will too. At HALO, you&rsquo;ll experience a culture of ingenuity, inclusion, and relentless determination. We push the limits of possibility and imagination by staying curious, humble, and bold breaking through yesterday&rsquo;s limits. Diversity fuels our creativity, and we thrive when each of us contributes to an inclusive environment based on respect, dignity, and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability, transparency, and dependability.<br/>Recognition: At HALO, your success is our success. You can count on us to celebrate your wins. Colleagues across the company will join in recognizing your milestones and nominating you for awards. Over time, you&rsquo;ll accumulate recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands.<br/>Flexibility: Many of our roles offer hybrid work options, and we pride ourselves on flexible schedules that help you balance professional and personal demands. We believe that supporting our customers is a top priority and trust that you and your manager will collaborate to create a schedule that achieves this goal.<br/></p><p>HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.<br/></p><p>HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.<br/></p><p>HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process &ndash; including the online application and/or overall selection process &ndash; you may email us at hr@halo.com. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.<br/></p>

Web Content Specialist (Remote)

<b>Summary:</b><br>
The Digital Marketing & Web Analytics Specialist plays a key role in optimizing YA’s digital presence through marketing automation, reporting, and website performance improvements. Reporting to the Web Development & Digital Marketing Manager, this role blends technical expertise with strategic thinking across SEO/SEM, analytics, marketing operations, and web publishing. The ideal candidate is a proactive problem-solver with a strong foundation in digital marketing, a passion for continuous learning, and the ability to collaborate across teams to drive measurable results.
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<b>Roles & Responsibilities:</b><br>
<ul>
<li>Monitor and analyze performance across Google Analytics, Google Ads, HubSpot, and similar tools; provide actionable insights and optimization recommendations.</li>
<li>Coordinate SEO/SEM efforts: apply SEO best practices to web content, contribute to keyword strategy, and work with external agencies to ensure alignment with marketing goals.</li>
<li>Implement tracking and attribution standards: manage UTM parameters, campaign naming conventions, and Google Tag Manager for consistent reporting.</li>
<li>Support marketing automation and lead management: execute email campaigns, nurture workflows in HubSpot, segmentation and list management, and prepare for Salesforce integration through data hygiene and attribution alignment.</li>
<li>Streamline processes and ensure compliance: identify workflow gaps, improve efficiency, and maintain brand standards across all digital assets.</li>
<li>Collaborate cross-functionally with design, sales, and IT teams to align digital initiatives with business objectives.</li>
<li>Stay current on digital marketing trends (SEO, SEM, analytics, automation, testing) and contribute to special projects or strategic initiatives.</li>
</ul>
<b>Qualifications:</b><br>
<ul>
<li>Bachelor’s degree in Marketing, Communications, Digital Media, or a related field.</li>
<li>Professional experience in digital marketing and web analytics, including at least 2 years of hands-on work with SEO, paid search, and performance reporting.</li>
<li>Experience with marketing automation, campaign execution, CRM management and strategy, preferably with HubSpot and Salesforce.</li>
<li>Proficiency with analytics tools such as Google Analytics, Semrush, and dashboard platforms (e.g., Looker Studio).</li>
<li>Familiarity with CRM systems (e.g., Salesforce) and lead management processes.</li>
<li>Experience in web publishing and managing CMS platforms, particularly WordPress.</li>
<li>Knowledge of Google Tag Manager and UTM tracking implementation.</li>
<li>Experience creating and executing digital marketing assets, including email campaigns, social media, landing pages, and digital ad copy.</li>
<li>Basic experience or familiarity with front-end development (HTML/CSS).</li>
<li>Working knowledge of accessibility standards (e.g., WCAG).</li>
<li>Experience improving marketing workflows or operational processes.</li>
<li>Proven ability to collaborate cross-functionally with design, sales, and IT teams.</li>
<li>Strong writing, editing, and organizational skills; detail-oriented.</li>
<li>Ability to manage multiple projects in a deadline-driven environment.</li>
<li>Proactive and adaptable in a fast-paced digital environment.</li>
<li>Commitment to staying current on digital marketing trends and best practices.</li>
</ul>
<b>Who We Are:</b><br>
YA is an international professional services organization providing forensic consulting, engineering, risk mitigation, and related services. Founded over 25 years ago as a property damage consulting firm, YA has expanded through organic growth and strategic acquisitions. Today, YA has over 800 professionals dedicated to excellence, partnership, and driving innovation.
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<b>We Offer:</b><br>
<ul>
<li>Employee-focused culture</li>
<li>Strong commitment to work-life balance</li>
<li>100% Remote work</li>
<li>Flexible vacation</li>
<li>Paid family care/sick leave</li>
<li>Parental leave</li>
<li>Comprehensive benefits</li>
<li>401k w/match</li>
</ul>
<b>Fraudulent Recruitment Alert:</b><br>
Please be vigilant against fraudulent recruitment attempts. YA will never ask for personal financial information (such as bank account numbers or identification numbers) via social media or chat-based apps. We also will not request money for the purchase of business equipment or conduct interviews solely via text message.
<br>All official email communications regarding your application will come from notify@dayforce.com or directly from a member of our talent team using an @yagroup.com domain name.
<br>If you suspect any fraudulent activity, please contact us directly at careers@yagroup.com.

Digital Marketing & Web Analytics Specialist

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