web support engineer

Smart Working Solutions

<div><div><b>About Smart Working</b></div><div></div><div><br>
At Smart Working, we believe your job should not only look right on paper but also feel right every day. This isn&rsquo;t just another remote opportunity - it&rsquo;s about finding where you truly belong, no matter where you are. From day one, you&rsquo;re welcomed into a genuine community that values your growth and well-being.</div><div></div><div><br>
Our mission is simple: to break down geographic barriers and connect skilled professionals with outstanding global teams and products for full-time, long-term roles. We help you discover meaningful work with teams that invest in your success, where you&rsquo;re empowered to grow personally and professionally.</div><div>
Join one of the highest-rated workplaces on Glassdoor and experience what it means to thrive in a truly remote-first world.</div><div></div><div><b><br>
About the role</b></div><div></div><div><br>
We&rsquo;re looking for a <b>Web Engineer </b>with strong experience across modern web technologies and proven experience working in the gaming industry. This is a mandatory requirement. In this role, you&rsquo;ll design, modernise, and maintain high-traffic websites and applications that support major game brands and corporate digital platforms. Your work will directly impact millions of players worldwide&mdash;enhancing user journeys, supporting marketing initiatives, and delivering fast, reliable, and polished web experiences.</div><div>
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You&rsquo;ll collaborate closely with game studios, marketing, platform engineering, and technical services teams to ship scalable, performant, and secure web solutions.</div>
<h3 class="jobSectionHeader"><b>Responsibilities</b></h3><ul><li>
Design, develop, and maintain web applications and websites supporting major game titles and corporate platforms.</li><li>
Modernise existing web experiences in line with evolving product, brand, and marketing goals.</li><li>
Build responsive, accessible, and high-performance front-end interfaces using JavaScript, React, and HTML/CSS.</li><li>
Develop server-side functionality and APIs using Node.js and/or Python.</li><li>
Integrate with internal tools, REST APIs, authentication systems, and game-related services.</li><li>
Collaborate with Technical Services to support websites and applications tied to game franchises and IP.</li><li>
Implement and optimise CI/CD pipelines using tools such as Git, Perforce, Bamboo, Jenkins, or similar.</li><li>
Ensure reliability, security, and scalability across all deployed web systems.</li><li>
Participate in code reviews, architecture discussions, and continuous improvement initiatives.</li></ul><h3 class="jobSectionHeader"><b>
Requirements</b></h3><ul><li>
3&ndash;5+ years of experience as a Web Engineer or Full-Stack Developer in gaming, supporting game websites, live ops tools, player portals, or similar game-related web ecosystems &mdash; mandatory.</li><li>
Strong proficiency in JavaScript, Node.js, Python, HTML5, CSS3.</li><li>
Hands-on experience with React and modern front-end frameworks.</li><li>
Solid experience building and integrating RESTful APIs.</li><li>
Strong understanding of responsive design, browser compatibility, and web performance.</li><li>
Experience collaborating with cross-disciplinary teams (design, marketing, product, backend).</li><li>
Hands-on experience with CI/CD systems such as Git, Perforce, Bamboo, Jenkins, or similar.</li><li>
Ability to troubleshoot complex issues across the stack and deliver robust, scalable solutions.</li></ul><h3 class="jobSectionHeader"><b>
Nice to have</b></h3><ul><li>
Experience working with high-traffic or large consumer-facing web platforms.</li><li>
Familiarity with CMS platforms, cloud environments, or containerised systems.</li><li>
Understanding of SEO, analytics, and optimisation for marketing platforms.</li><li>
Passion for games, player communities, and gaming culture.</li></ul><h3 class="jobSectionHeader"><b>
Benefits</b></h3><ul><li>
Fixed Shifts: 12:00 PM - 9:30 PM IST (Summer) \u007C 1:00 PM - 10:30 PM IST (Winter)</li><li>
No Weekend Work: Real work-life balance, not just words</li><li>
Day 1 Benefits: Laptop and full medical insurance provided</li><li>
Support That Matters:Mentorship, community, and forums where ideas are shared</li><li>
True Belonging: A long-term career where your contributions are valued</li></ul><div>
At Smart Working, you&rsquo;ll never be just another remote hire.</div><div></div><div><br>
Be a Smart Worker &mdash; valued, empowered, and part of a culture that celebrates integrity, excellence, and ambition.</div><div></div><div><br>
If that sounds like your kind of place, we&rsquo;d love to hear your story.</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Web Engineer (Remote, Full-Time) [AS190]

Nedo Pakistan

<p><b>Introduction:</b></p><p><b>NEDO Pakistan</b> provides Software, Hardware and Product Development Solutions Services to the high profile clients ranging from R&amp;D organizations, OEMs, Industrial Organizations, Telecom Operators of Pakistan and Government Institutions for last 25 years with the continued support of our valued suppliers around the country. For further details on our Products, and other information, you may please visit our website www.nedogroup.com and www.Nedopakistan.com. We are having head office at Karachi and branch offices in Lahore and Islamabad.</p><p>Currently we are looking for the post of &ldquo;Development Support Engineer&rdquo; for our TMS Division (Karachi).</p><p><b>Job Description</b></p><ul><li>Responsible for Installation, Configuration and Support of Software Products. Troubleshooting on site as well as managing online support.</li><li>Responsible for Installation, Configuration and Support of Software Products</li><li>Troubleshooting on site as well as managing online support.</li><li>Testing and Deploying Applications.</li><li>Deploying SQL Databases as well as managing Backup, Restore and Data Migration.</li><li>Giving Product Demonstrations and Presentations.</li><li>Complete all tasks in a timely manner</li></ul><p><b>Requirement:</b></p><p>Must have own bike</p><p><b>Minimum Education:</b></p><p>BS or B.com with computer short courses</p><p><b>Minimum Experience</b>:</p><p>6 months to 1 year.</p><p><b>Skills:</b></p><p>Strong Knowledge Of SQL Database Software Development Tools Software Analysis</p><p><b>Job Details</b></p><p><b>Industry:</b></p><p>Importers / Distributors/Exporters</p><p><b>Functional Area:</b></p><p>Software &amp; Web Development</p><p><b>Job Type:</b></p><p>Full Time/Permanent(9 to 6)</p><p><b>Job Shift:</b></p><p>General Shift (Day)</p><p><b>Job Location:</b></p><p>Shahrah e Faisal, Karachi</p><p><b>Gender:</b></p><p>Male</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Development Support Engineer - Male

NTT DATA

<div><b>Req ID:</b> 346903
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NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.<br>
<br>
We are currently seeking a L2 Support Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).<br>
<br>
<b>Job Title: L2 Support Engineer</b><br>
<b>Type:</b> Full-time<br>
<b>Shift:</b> Rotational / 24x7 support (may include weekend or US overlap shifts)<br>
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<b>Role Summary</b><br>
<br>
We are looking for an experienced <b>L2 Support Engineer</b> to provide operational support for a global hospitality client's website and related digital systems. The role involves monitoring, troubleshooting, and resolving application issues to ensure the website's smooth performance and a great user experience. You will work closely with other support, development, and monitoring teams to maintain system stability and minimize downtime.<br>
<br>
<b>Key Responsibilities</b><br>
<ul><li>
Monitor customer-facing web applications and related services using tools like <b>Dynatrace, Splunk, Datadog</b>.</li><li>
Analyze application logs and transactions to identify and troubleshoot issues.</li><li>
Record, track, and update incidents in <b>ServiceNow</b> or other ticketing tools.</li><li>
Classify issues by severity and ensure timely communication and escalation to <b>L3 or development teams</b> as needed.</li><li>
Perform diagnostics and implement temporary fixes or workarounds when required.</li><li>
Take complete ownership of incidents until resolution and closure.</li><li>
Collaborate with cross-functional teams for problem-solving and root cause analysis.</li><li>
Maintain clear communication with stakeholders on issue status and resolution progress.</li><li>
Participate in proactive monitoring and continuous improvement activities.</li><li>
Create and update documentation and knowledge base articles on recurring issues and solutions.</li></ul><br>
<b>
Required Skills</b><br>
<ul><li>
Experience with <b>Incident Management</b> and <b>Problem Management</b> processes (ITIL familiarity preferred).</li><li>
Strong knowledge of <b>monitoring tools</b> (Dynatrace, Splunk, Datadog).</li><li>
Hands-on experience with <b>ServiceNow</b> or similar ticketing tools.</li><li>
Working knowledge of <b>JIRA</b>, <b>Confluence</b>, and <b>MS Office</b>.</li><li>
Ability to read and analyze logs and transactions effectively.</li><li>
Good understanding of <b>web technologies</b> and exposure to <b>Java, JavaScript, Unix, SQL, or GraphQL</b> (advantageous).</li><li>
Strong communication, analytical, and problem-solving skills.</li><li>
Team player with good collaboration and stakeholder management abilities.</li><li>
Willingness to work in rotational and weekend shifts, including on-call support.</li></ul><br>
<b>
Preferred Experience</b><br>
<ul><li>
3-5 years of experience in L2 website or application support.</li><li>
Exposure to <b>travel, hospitality, or e-commerce platforms</b> is a plus.</li><li>
Experience working in <b>onsite-offshore support models</b>.</li></ul><br>
<b>
About NTT DATA</b><br>
<br>
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&amp;D.<br>
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Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.<br>
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<b>NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. </b><b>This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.</b></div>

L2 Support Engineer

Ahead

<div><div>AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.</div><div></div><div><br>
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.</div><div></div><div><br>
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.</div><div></div><div><b><i><br>
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.</i></b></div><div></div><div><br>
Desktop Support Engineer is responsible for providing technical support and fulfillment of requests of AHEAD employees. The Desktop Support Engineer serves as a point of contact for end users and acts as a customer-facing onsite representative of the AHEAD IT Operations team. A typical day will include responding to and troubleshooting user support incidents for endpoint hardware and software, fulfilling standard IT-related requests, and escalating issues to Tier 3 staff. Responsibilities also include provisioning and deployment of laptops and desktop applications, supporting applications, and maintaining office technology hardware.</div><div>
Our ideal candidate must be a collaborative team player that is comfortable supporting a remote workforce at all levels of the organization. Applicants should possess exceptional analytical, communication and follow-up skills along with a drive to learn and emphasis on customer support.</div>
<h3 class="jobSectionHeader"><b>Responsibilties</b></h3><ul><li>
Serve as a point of contact for users seeking technical assistance, both in-person as well as remotely</li><li>
Process and respond to incoming tickets to ensure courteous, timely, and effective resolution of incidents and requests</li><li>
Troubleshoot and determine best solutions, providing accurate, thorough, and clear communication to users</li><li>
Escalate unresolved issues to the appropriate level of the IT Operations team</li><li>
Properly record incident actions and follow-up details into the IT ticketing system</li><li>
Provide troubleshooting and technical support for Windows and macOS laptops</li><li>
Provide troubleshooting and technical support for Microsoft 365 desktop and web applications</li><li>
Provide troubleshooting and technical support for cloud applications and productivity tools</li><li>
Provide on-site support for office technology, such as copiers, printers, wireless, Audio/Video Conferencing, phones, etc.</li><li>
Assist with on-site troubleshooting and maintenance of office technology and infrastructure projects under the direction of the IT Operations team</li><li>
Assist with the creation of user accounts and setting up new users</li><li>
Assist with password resets, multi-factor authentication, and user account management</li><li>
Create and maintain user-facing knowledge management documentation on procedures, solutions, and how-to guides</li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li>
5+ years in a desktop support role</li><li>
Proficient technical support skills with Microsoft 365, laptop hardware (Windows 10, macOS) iOS and Android devices</li><li>
Prior exposure to remote support tools such as Bomgar</li><li>
Experience with Mobile Device Management tools, such as Intune, and endpoint security tools, such as Carbon Black</li><li>
Capable of supporting VOIP, teleconferencing systems, and communications tools such as Webex or Microsoft Teams</li><li>
Ability to troubleshoot and support infrastructure such as wireless, multi-function copiers, AV, and networking (TCP/IP, DNS, etc.)</li><li>
Technical troubleshooting and problem-solving capabilities</li><li>
Organized and able to shift tasks as priorities evolve</li><li>
Team-oriented collaborator willing to share knowledge and experience</li><li>
Solid communicator with the ability to provide professional documentation</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Education</b></h3><ul><li>
Bachelor&rsquo;s Degree</li><li>
Technical Certifications encouraged (Comp TIA A+, MCSE, etc.)</li></ul><div><b>
Why AHEAD:</b></div><div></div><div><br>
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.</div><div></div><div><br>
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.</div><div></div><div><b><br>
India Employment Benefits include:</b></div></div><div></div>

Desktop Support Engineer

Noorka

<div><p>At <b>Noorka Logistics</b>, we believe technology drives efficiency across our logistics operations. We are seeking a skilled and dedicated <b>IT Support Engineer</b> to join our team in <b>Dubai</b>. The ideal candidate will ensure seamless IT operations by providing technical support, troubleshooting issues, and maintaining system reliability for smooth business functioning.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computer systems, printers, and other IT equipment.</li>
<li>Monitor system performance and ensure optimal functionality of IT infrastructure.</li>
<li>Respond to user queries promptly and deliver effective troubleshooting solutions.</li>
<li>Support data backup and recovery procedures to ensure business continuity.</li>
<li>Manage network configurations and security protocols.</li>
<li>Coordinate with vendors for IT equipment maintenance and upgrades.</li>
<li>Keep records of system updates, incidents, and resolutions for reference.</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li>
<li>Proven experience as an IT Support Engineer or in a similar IT role.</li>
<li>Strong knowledge of networking, operating systems, and troubleshooting techniques.</li>
<li>Familiarity with IT security principles and system management tools.</li>
<li>Excellent problem-solving and communication skills.</li>
<li>Ability to work independently and handle multiple priorities efficiently.</li>
</ul>
<p>Joining <b>Noorka Logistics</b> in <b>Dubai</b> as an IT Support Engineer gives you the opportunity to contribute to a fast-paced logistics environment where technology plays a vital role in business success. If you are passionate about IT systems and eager to support a growing company, we welcome you to apply and be part of our innovative team.</p></div>

IT Support Engineer

Dhruva Technologies

<p>Job Description &ndash; Software Support Engineer / Software Engineer (PRISM &ndash; Billing Operations)</p><p>Program: Billing Operations</p><p>Work Stream: Billing Operations (Old Stack)</p><p>Broad Skill: PRISM Billing System</p><p>Role: Software Support Engineer / Software Engineer</p><p>About the Role</p><p>We are seeking a dedicated Software Support Engineer / Software Engineer experienced in PRISM (Billing System) to support end-to-end billing operations on the Old Stack platform. The role involves managing incidents, service requests, scripting, system restoration, monitoring, and ensuring reliable billing operations.</p><p>Key Responsibilities</p><p>Manage and resolve incidents and service requests related to PRISM Billing.</p><p>Perform system restoration, troubleshooting, and root-cause analysis.</p><p>Develop and execute scripts for automation, validation, and operational tasks.</p><p>Configure and monitor billing system components and operational dashboards.</p><p>Implement workarounds to ensure uninterrupted system performance.</p><p>Create and maintain SOPs, runbooks, and documentation for billing processes.</p><p>Handle tool configuration and support integration with other systems.</p><p>Assist in infrastructure management, environment monitoring, and system health checks.</p><p>Coordinate with cross-functional teams to ensure smooth billing operations.</p><p>Required Experience &amp; Skills</p><p>Hands-on experience with PRISM Billing System (mandatory).</p><p>Strong understanding of telecom billing operations and workflows.</p><p>Experience in production support, incident management, and system configuration.</p><p>Ability to write and execute basic scripts (Shell/SQL or similar).</p><p>Good analytical, troubleshooting, and documentation skills.</p><p>Strong communication and coordination abilities.</p><p>Preferred Qualifications</p><p>Experience working in telecom BSS/OSS environments.</p><p>Familiarity with Old Stack billing processes.</p><p>Exposure to infrastructure monitoring tools.</p><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;352,126.95 - &#8377;1,536,587.94 per year</p><p>Application Question(s):</p><ul><li>Hands-on experience with PRISM Billing System?</li><li>Experience in production support, incident management, and system configuration? </li><li>Do you Experience working in telecom BSS/OSS environments.?</li></ul><p>Work Location: Remote</p>

Software Support Engineer

Al Haktur IT Solutions

<div><p>Al Haktur IT Solutions is looking for a skilled and dedicated <b>IT Support Engineer</b> to join our growing team in Dubai. This role is ideal for a tech-savvy professional who can provide reliable technical support, troubleshoot issues efficiently, and ensure smooth IT operations across the organization.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Provide technical support for hardware, software, networking, and system-related issues.</li>
<li>Install, configure, and maintain computers, printers, routers, and other IT equipment.</li>
<li>Monitor system performance and ensure minimal downtime.</li>
<li>Troubleshoot and resolve issues related to operating systems, applications, and network connectivity.</li>
<li>Manage user accounts, permissions, and IT security protocols.</li>
<li>Assist in upgrading systems, deploying new technologies, and maintaining IT infrastructure.</li>
<li>Ensure data backup processes and cybersecurity measures are followed.</li>
<li>Document issues, resolutions, and system configurations.</li>
<li>Coordinate with vendors for IT equipment procurement, repairs, and maintenance.</li>
<li>Support employees with remote and on-site IT requirements.</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li>
<li>Proven experience as an IT Support Engineer or similar IT role.</li>
<li>Strong knowledge of Windows, macOS, networking concepts, and troubleshooting tools.</li>
<li>Familiarity with firewalls, VPN, cybersecurity basics, and cloud platforms is an advantage.</li>
<li>Excellent problem-solving, communication, and time-management skills.</li>
<li>Ability to work independently and manage multiple tasks effectively.</li>
</ul>
<p>Joining Al Haktur IT Solutions in <b>Dubai</b> as an <b>IT Support Engineer</b> offers an excellent opportunity to develop your technical skills while contributing to a forward-thinking IT environment. If you enjoy solving technical challenges and supporting organizational growth, we welcome your application.</p></div>

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