web support engineer

Technowave International LLC

Job Title: Software/Hardware Support EngineerLocation: Muscat, OmanEmployment Type: Full-timeKey Responsibilities.Host and manage software applications on IIS Web Server..Manage SQL database tables/pages for data storage and retrieval..Monitor system performance, troubleshoot issues, and provide technical support to end-users..Collaborate with client teams to gather requirements and implement enhancements..Prepare and maintain documentation for processes, configurations, and updates..Install and configure hardware devices, including PDTs, RFID printers, and networking equipment..Perform 70% on-site and 30% office-based work.Qualifications &amp; Skills.Bachelor&rsquo;s Degree in Computer Science, IT, Engineering, or a related field..1&ndash;3 years of experience in software deployment, application support, database management, and hardware support..Basic knowledge of SQL Server database linking..Familiarity with software patching, testing, and deployment cycles..Strong problem-solving abilities with the capacity to work independently..Excellent communication skills for effective interaction with end-users and technical teams..Preference: Candidates with a valid Oman driving license.How to Apply:Interested candidates are invited to send their CV to supportoman@technowavegroup.comJob Type: Full-timePay: RO3,000.000 - RO3,600.000 per year

Software/Hardware Support Engineer

DXC Technology

<div>Job Description:
The Level 2 Support Engineer for Web Applications is responsible for troubleshooting, diagnosing, and resolving issues related to web-based software platforms. They serve as the escalation point for Level 1 support and work closely with development, QA, and infrastructure teams to ensure system stability and customer satisfaction.<h1 class="jobSectionHeader">
Key Responsibilities</h1><ul><li>
Issue Investigation &amp; Resolution</li><li>
Handle escalated tickets from Level 1 support (L1) involving functional or technical issues in web applications.</li><li>
Reproduce issues in test/staging environments to identify bugs or misconfigurations.</li><li>
Conduct detailed log analysis, SQL/database checks, and API validation.</li><li>
Classify and prioritize incidents based on severity and business impact.</li><li>
Escalate unresolved issues to Level 3 (development team) with proper documentation and root cause findings.</li><li>
Collaborate with L1 and L3 teams during major incidents and post-incident reviews.</li><li>
Communicate with business users or clients to gather additional information when needed.</li><li>
Provide workarounds or solutions while permanent fixes are being developed.</li><li>
Maintain knowledge base and support documentation.</li><li>
Prepare scripts or SQL queries to validate data or resolve issues.</li><li>
Perform basic configuration changes or updates in non-production environments.</li><li>
Conduct release verification and smoke testing after deployments.</li><li>
Analyze recurring issues to suggest long-term fixes or enhancements.</li><li>
Provide feedback to development/QA teams to improve application stability and usability.</li></ul><h1 class="jobSectionHeader">
Requirements</h1>
Technical Skills<ul><li>
Strong understanding of various technologies (Java, .net and visual basic)</li><li>
Experience with web application architectures (e.g., client/server, REST APIs).</li><li>
Familiarity with databases (MySQL, SQL Server, PostgreSQL, Oracle) and ability to write basic queries.</li><li>
Exposure to version control (Git), CI/CD tools, and cloud platforms (AWS, Azure, GCP) is a plus</li></ul>
Soft Skills<ul><li>
Strong analytical and problem-solving skills.</li><li>
Excellent communication and documentation abilities.</li><li>
Ability to work independently and under pressure.</li></ul>
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.</div>

L2 Support Engineer - Web Applications

DigitalOcean

<div><div>Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you&rsquo;ll find your place here. We value winning together&mdash;while learning, having fun, and making a profound difference for the dreamers and builders in the world.</div><div>
We are looking for people who wish to grow in a dynamic Support environment. Reporting to Manager Platform Operations, the Engineer II will be a customer focused individual that leverages his technical Kubernetes based expertise for giving best support that benefits our users. 
 
Kubernetes is the state of the art technology that focused on hyper growth. We are providing Kubernetes based WordPress hosting that enables great opportunity for individuals who are eager to grow in a fast-paced and dynamic support environment. As an Engineer II, you will be able to apply and expand your technical expertise in Kubernetes while directly contributing to the success of users in resolving WordPress based queries.
<h2 class="jobSectionHeader">
What You&rsquo;ll Be Doing:</h2>
<ul><li>Provide best support and solutions to our Customers through tickets, chat, emails, Premium Slack etc</li>
<li>A desire to help people, and a strong sense of empathy for their needs.</li>
<li>Be a good team player who works well in a 24/7 collaborative environment.</li>
<li>Perform complex web migrations and support junior coworkers with their migration processes.</li>
<li>Help customers with application troubleshooting etc, and provide support to juniors with their deployments.</li>
<li>Convert complex chat queries of customers to tickets when needed.</li>
<li>Help junior team members with reaction to Alerts where needed on different monitoring frameworks.</li>
<li>Monitor and react to different abuse reports (Slack and emails, etc.) in close coordination with different teams.</li>
<li>Assist &ldquo;Team Leads&rdquo; to develop and improve internal development tools and dashboards..</li>
<li>Be able to cater complex queries on chats/tickets and provide support to juniors with the rest of chats/tickets.</li>
<li>Be able to provide basic technical training to Juniors.</li>
<li>Be able to cater complex cloudways infrastructure issues and escalate them in a timely manner to Team leads if necessary.</li>
<li>Go through the chats &amp; tickets on a weekly basis and check for the repeated issues which can be suggested as incremental improvements to devops and present them to Team Leads.</li>
<li>Be able to automate any procedure with the current operations that can save team time.</li>
</ul><h2 class="jobSectionHeader">Technical Skills:</h2>
<ul><li>Must have sound concepts and knowledge of programming (PHP knowledge, and preferably intermediate knowledge of some other languages like Javascript, HTML, CSS, Bash and Python knowledge would be a plus.)</li>
<li>Strong-Advanced knowledge of Linux operating environments (Debian, Ubuntu, Centos) and different web technologies (apache, nginx, varnish, memcache, mysql, apc, php-fpm, etc).</li>
<li>Advanced skill level in Kubernetes (Pods, Nodes, Containers, Helm Charts)</li>
<li>Advanced skill level in system performance troubleshooting.</li>
<li>Knowledge of different services ((GIT, SMTP, DNS, postfix, crons, SSL)</li>
<li>Analysis of logs (sys, stack).</li>
<li>Debugging of open source application related issues.</li>
<li>Ability to cope up with new / unknown technical issues. Initiative in tackling new problems with an imaginative approach</li>
<li>Strong knowledge of web applications migration process (unknown issues, CMS migration, troubleshooting, perfection, Cpanel &amp; other hostings knowledge, advance cli commands to pull data) with context of Kubernetes</li>
<li>Working experience in PHP based Open Source web applications (Preferably: WordPress, Drupal, Magento etc).</li>
<li>Good experience with MySQL.</li>
<li>Possess excellent analytical and decision making skills.</li>
<li>Should be an independent player who would be able to work independently on shifts.</li>
<li>Strong verbal and written communication skills are necessary due to the dynamic nature of collaborations with customers.</li>
<li>Strong understanding of system and troubleshooting techniques.</li>
<li>Should be process oriented and Proactive.</li>
<li>Strong interpersonal and teaming skills &ndash; ability to set and enforce processes.</li>
<li>Ability to operate in an Agile and Kanban environment.</li>
<li>Good knowledge of cloud infrastructure environments (like AWS, GCE etc.).</li>
<li>Experience in 24&times;7 production operations, preferably supporting a highly available environment for PaaS/cloud service provider.</li>
<li>Good mentorship skills.</li>
</ul><h2 class="jobSectionHeader">Why You&rsquo;ll Like Working for DigitalOcean</h2>
<ul><li>We innovate with purpose. You&rsquo;ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.</li>
<li>We prioritize career development. At DO, you&rsquo;ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.</li>
<li>We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.</li>
<li>We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.</li>
<li>We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.</li>
</ul>
<ul><li>This is an Onsite role</li></ul>

#LI-Onsite

#LI-UK1</div></div>

Cloud Support Engineer

<div><div>Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you'll find your place here. We value winning together&mdash;while learning, having fun, and making a profound difference for the dreamers and builders in the world.</div>
We are looking for people who wish to grow in a dynamic Support environment. Reporting to Manager Platform Operations, the Engineer II will be a customer focused individual that leverages his technical Kubernetes based expertise for giving best support that benefits our users. 
 
Kubernetes is the state of the art technology that focused on hyper growth. We are providing Kubernetes based WordPress hosting that enables great opportunity for individuals who are eager to grow in a fast-paced and dynamic support environment. As an Engineer II, you will be able to apply and expand your technical expertise in Kubernetes while directly contributing to the success of users in resolving WordPress based queries.
<h2 class="jobSectionHeader">
What You'll Be Doing:</h2>
<ul><li>Provide best support and solutions to our Customers through tickets, chat, emails, Premium Slack etc</li>
<li>A desire to help people, and a strong sense of empathy for their needs.</li>
<li>Be a good team player who works well in a 24/7 collaborative environment.</li>
<li>Perform complex web migrations and support junior coworkers with their migration processes.</li>
<li>Help customers with application troubleshooting etc, and provide support to juniors with their deployments.</li>
<li>Convert complex chat queries of customers to tickets when needed.</li>
<li>Help junior team members with reaction to Alerts where needed on different monitoring frameworks.</li>
<li>Monitor and react to different abuse reports (Slack and emails, etc.) in close coordination with different teams.</li>
<li>Assist &quot;Team Leads&quot; to develop and improve internal development tools and dashboards..</li>
<li>Be able to cater complex queries on chats/tickets and provide support to juniors with the rest of chats/tickets.</li>
<li>Be able to provide basic technical training to Juniors.</li>
<li>Be able to cater complex cloudways infrastructure issues and escalate them in a timely manner to Team leads if necessary.</li>
<li>Go through the chats &amp; tickets on a weekly basis and check for the repeated issues which can be suggested as incremental improvements to devops and present them to Team Leads.</li>
<li>Be able to automate any procedure with the current operations that can save team time.</li>
</ul><h2 class="jobSectionHeader">Technical Skills:</h2>
<ul><li>Must have sound concepts and knowledge of programming (PHP knowledge, and preferably intermediate knowledge of some other languages like Javascript, HTML, CSS, Bash and Python knowledge would be a plus.)</li>
<li>Strong-Advanced knowledge of Linux operating environments (Debian, Ubuntu, Centos) and different web technologies (apache, nginx, varnish, memcache, mysql, apc, php-fpm, etc).</li>
<li>Advanced skill level in Kubernetes (Pods, Nodes, Containers, Helm Charts)</li>
<li>Advanced skill level in system performance troubleshooting.</li>
<li>Knowledge of different services ((GIT, SMTP, DNS, postfix, crons, SSL)</li>
<li>Analysis of logs (sys, stack).</li>
<li>Debugging of open source application related issues.</li>
<li>Ability to cope up with new / unknown technical issues. Initiative in tackling new problems with an imaginative approach</li>
<li>Strong knowledge of web applications migration process (unknown issues, CMS migration, troubleshooting, perfection, Cpanel &amp; other hostings knowledge, advance cli commands to pull data) with context of Kubernetes</li>
<li>Working experience in PHP based Open Source web applications (Preferably: WordPress, Drupal, Magento etc).</li>
<li>Good experience with MySQL.</li>
<li>Possess excellent analytical and decision making skills.</li>
<li>Should be an independent player who would be able to work independently on shifts.</li>
<li>Strong verbal and written communication skills are necessary due to the dynamic nature of collaborations with customers.</li>
<li>Strong understanding of system and troubleshooting techniques.</li>
<li>Should be process oriented and Proactive.</li>
<li>Strong interpersonal and teaming skills &ndash; ability to set and enforce processes.</li>
<li>Ability to operate in an Agile and Kanban environment.</li>
<li>Good knowledge of cloud infrastructure environments (like AWS, GCE etc.).</li>
<li>Experience in 24&times;7 production operations, preferably supporting a highly available environment for PaaS/cloud service provider.</li>
<li>Good mentorship skills.</li>
</ul><h2 class="jobSectionHeader">Why You'll Like Working for DigitalOcean</h2>
<ul><li>We innovate with purpose. You'll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.</li>
<li>We prioritize career development. At DO, you'll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.</li>
<li>We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.</li>
<li>We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.</li>
<li>We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.</li>
</ul>
<ul><li>This is an Onsite role</li></ul>

#LI-Onsite

#LI-UK1</div>

Trustbend Logistics

<div>At Trustbend Packers &amp; Movers, we understand that seamless IT operations are the backbone of efficiency in today&rsquo;s business world. We are currently looking for a skilled and proactive IT Support Engineer to join our team in Dubai, ensuring smooth functioning of our systems, networks, and technology infrastructure.

 Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and networking issues.</li>
<li>Install, configure, and maintain computer systems and applications.</li>
<li>Monitor and troubleshoot system performance to ensure minimal downtime.</li>
<li>Manage user accounts, email configurations, and system access.</li>
<li>Perform routine system updates, patches, and backups.</li>
<li>Ensure network security by monitoring and addressing vulnerabilities.</li>
<li>Support staff with IT-related queries and provide timely resolutions.</li>
<li>Maintain IT inventory and documentation for systems and assets.</li>
<li>Coordinate with external vendors for IT equipment and services when required.</li>
</ul>
 Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li>
<li>Proven experience as an IT Support Engineer or in a similar technical role.</li>
<li>Strong knowledge of Windows/Linux operating systems and networking protocols.</li>
<li>Familiarity with troubleshooting hardware, printers, and office IT equipment.</li>
<li>Good understanding of cybersecurity practices and data protection.</li>
<li>Ability to prioritize tasks, manage time effectively, and work independently.</li>
<li>Excellent problem-solving and communication skills.</li>
</ul>
Becoming part of Trustbend Packers &amp; Movers in Dubai as an IT Support Engineer offers you the chance to play a vital role in maintaining the company&rsquo;s IT stability and efficiency. If you have the passion and skills to keep technology running smoothly, we would be glad to welcome you to our team.</div>

IT Support Engineer

HRPSP - Your Strategic HR Partner

Job description:Hiring: Online Technical Support Engineer &ndash; LahoreA reputed telecom company is looking for a dedicated and tech-savvy individual to join our team as an Online Technical Support Engineer in Lahore.Position: Online Technical Support Engineer Location: Wafaqi Colony, Lahore Job Type: Full-time Salary:<ul><li>37K + Up to 15K incentives</li></ul>Requirements:&#10004; Education: Minimum Bachelor&rsquo;s degree (Required) &#10004; Experience: Fresh candidates or minimum 4 months of relevant experience &#10004; Preferred: At least 1 year of experience in Online Technical SupportJob Responsibilities:Complaint Analysis &ndash; Identifying and resolving technical issues efficiently Deep Dive into Key Parameters of Flash Fiber &ndash; Ensuring optimal network performanceWhy Join Us?Competitive salary package Growth opportunities in a reputed telecom company A dynamic and supportive work environmentLocation: Lahore (Candidates must be based in Lahore)Apply Now! If you meet the criteria and are ready to take on this exciting opportunity, send your CV today!Job Type: Full-timePay: Rs37,000.00 - Rs52,000.00 per monthWork Location: In person

Online Technical Support Engineer

Trustbend Packers & Movers

<div>
 <ul>
 <li>
 Full Time
 </li>
 <li>
 Dubai
 </li>
 <li>
 Posted 5 days ago
 
 
 </li>
 </ul>
 At
 
 Trustbend Packers &amp; Movers
 
 , we understand that seamless IT operations are the backbone of efficiency in today&rsquo;s business world. We are currently looking for a skilled and proactive
 
 IT Support Engineer
 
 to join our team in
 
 Dubai
 
 , ensuring smooth functioning of our systems, networks, and technology infrastructure.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide technical support for hardware, software, and networking issues.
 </li>
 <li>
 Install, configure, and maintain computer systems and applications.
 </li>
 <li>
 Monitor and troubleshoot system performance to ensure minimal downtime.
 </li>
 <li>
 Manage user accounts, email configurations, and system access.
 </li>
 <li>
 Perform routine system updates, patches, and backups.
 </li>
 <li>
 Ensure network security by monitoring and addressing vulnerabilities.
 </li>
 <li>
 Support staff with IT-related queries and provide timely resolutions.
 </li>
 <li>
 Maintain IT inventory and documentation for systems and assets.
 </li>
 <li>
 Coordinate with external vendors for IT equipment and services when required.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.
 </li>
 <li>
 Proven experience as an IT Support Engineer or in a similar technical role.
 </li>
 <li>
 Strong knowledge of Windows/Linux operating systems and networking protocols.
 </li>
 <li>
 Familiarity with troubleshooting hardware, printers, and office IT equipment.
 </li>
 <li>
 Good understanding of cybersecurity practices and data protection.
 </li>
 <li>
 Ability to prioritize tasks, manage time effectively, and work independently.
 </li>
 <li>
 Excellent problem-solving and communication skills.
 
 
 </li>
 </ul>
 Becoming part of
 
 Trustbend Packers &amp; Movers in Dubai
 
 as an
 
 IT Support Engineer
 
 offers you the chance to play a vital role in maintaining the company&rsquo;s IT stability and efficiency. If you have the passion and skills to keep technology running smoothly, we would be glad to welcome you to our team.
 
 
 Full name
 
 
 Email address
 
 
 Message
 
 
 Upload CV
 
 
 Upload your CV/resume or any other relevant file. Max. file size: 512 MB.
</div>

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