web support engineer

Inspace Technologies Private Limited, AA Business Centre, Fourth Floor, Old No.94/1 & 2, New No.27 & 28, East Park Road, Shenoy Nagar, Chennai 600030

Job Title/Designation:Desktop Support EngineerEmployment Type:Full Time, PermanentJob Location: HyderabadExperience: 1+yearsJob Description: &middot; To design, organize, modify and support the organizations computer systems.&middot; Troubleshoot desktop hardware and software issues.&middot; Configurations of outlook&middot; Should handle any issues related to Local Area Networks (LAN), Wide Area Networks, and Network segments&middot; Maintains operating systems, business applications, security tools, web-servers, email, laptop, and desktop PCs&middot; To optimize and lead process improvement.&middot; Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments&middot; Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed&middot; Perform routine/scheduled audits of the systems, including all backups&middot; Sustaining network integrity, server deployment, and security&middot; Monitoring and maintaining network servers such as file servers, VPN gateways and intrusion detection systems&middot; Ensuring high-level security and efficiency resulting in 100% output.Job Type: Full-timePay: &#8377;150,000.00 - &#8377;300,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Desktop Support Engineer

Atlassian

<div>Overview:

The Cloud Support Engineer (EMEA) isn&rsquo;t just an ordinary Support Engineer role. As a Support Engineer you will provide multi-channel support, including via chat and email, to customers using Atlassian products. Your responsibilities will include isolating, diagnosing, reproducing, and fixing technical issues in a timely manner. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem solving skills; and be someone who embraces challenges. The candidate must be able to work EMEA business hours and also be flexible to assist during weekends as needed to support business needs.
 What&rsquo;s in it for you?<ul><li>
The entire Atlassian team has created a unique business environment - one of energy, creativity, and collaboration.</li><li>
The atmosphere is fun, casual, and inviting, in keeping with Atlassian's roots as a successful entrepreneurial start up.</li><li>
We are guided in our efforts by a strong set of corporate values:<ul><li>
Open Company, no bullshit</li><li>
Play, as a team</li><li>
Build with heart &amp; balance</li><li>
Be the change you seek</li><li>
Don&rsquo;t #@!% the customer</li></ul></li></ul>
Working at Atlassian
Atlassians can choose where they work &ndash; whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Responsibilities:
<ul><li>
Be responsible for resolving customer configuration issues and responding to customer questions reported by email &amp; chat, ensuring all processes and agreed upon standards are followed.</li><li>
Leverage your experience and operational know-how to not only identify gaps and opportunities but also to suggest potential solutions</li><li>
You will drive collaborative discussions within the Team, challenge thought processes, and encourage peers to see them through.</li><li>
Ensure that customers have a positive experience with Atlassian Cloud products.</li><li>
Understand customer use cases, perform troubleshooting, devise and implement workarounds to product bugs.</li><li>
You will provide ad-hoc guidance to customers, internal teams, Atlassian Solution Partners and others regarding how to properly implement any of these Atlassian Cloud products - Confluence Cloud or Atlassian Access</li></ul>
Qualifications:

Technologies<ul><li>
Web technologies , REST API &amp; HTTP</li><li>
SQL</li></ul>
Experience<ul><li>
Must have 3-4 years of working experience interacting with customers along with excellent telephone and chat etiquette, strong verbal communication, and listening skills.</li><li>
Possess excellent diagnostic and troubleshooting skills, complemented by solid written communication abilities.</li><li>
A passion for providing legendary customer service to our Small and Medium-sized Business customers, using Atlassian Cloud products.</li><li>
We&rsquo;re looking for individuals who can self-organize, adapt quickly, curious, resourceful, resilient, have fast learning ability, growth mindset, systems thinking, and a solution-based approach.</li><li>
Have understanding of Network terminologies MIB, SNMP, LAN, WAN, TCP/IP, OSI, NAT, DHCP, DNS, Routing Protocols(BGP, EIGRP, OSPF)</li><li>
Work with APIs, REST payloads, REST endpoints, or 3rd party products to make recommendations to resolve customer issues.</li><li>
Knowledge of SQL, Linux, Java Web Servers or Cloud technologies is a plus</li><li>
Nice to have basic experience, if any:<ul><li>
Understanding of OAuth based authentication, SSL, etc</li><li>
Understanding of other authentication technology and services (SSO, IdPs, SAML, Oauth)</li></ul></li><li>
You will be required to work flexibly on a fixed shift through weekends to meet the needs of our customers</li><li>
You may be required to pivot focus towards a dedicated support channel (i.e. Chat) to meet the needs of our customers</li></ul>
Benefits &amp; Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.</div>

Cloud Support Engineer EMEA

HR Linqs Connect

We are seeking a Field Support Engineer to join a small, growing engineering team as part of a team restructuring initiative. This is an on-site position based in Portland, Oregon, offering hands-on technical work and close collaboration with customers and internal teams.Job Responsibilities<ul><li>Support equipment recovery and troubleshooting</li><li>Perform repairs and preventive maintenance on equipment</li><li>Respond to technical issues in the field as needed</li><li>Work closely with internal teams to ensure stable equipment operation</li></ul>Required Skills &amp; Experience<ul><li>Previous experience as a Field Support Engineer (FSE)</li><li>Hands-on experience with industrial robots</li><li>Experience using PLC systems</li></ul>Preferred Qualifications<ul><li>Experience in the semiconductor industry</li><li>Robot teaching or programming experience</li><li>Experience working with or for a Japanese company</li><li>Conversational Japanese language skills (a plus, not required)</li></ul>Work Location &amp; Schedule<ul><li>Location: Portland, Oregon</li><li>Work Style: On-site</li><li>Hours: 9:00 AM &ndash; 6:00 PM</li></ul>(Overtime may be required in case of equipment trouble)Compensation &amp; Benefits<ul><li>Salary Range: $70,000 &ndash; $80,000 (annual)</li><li>Medical insurance</li><li>Paid Time Off: 9 days granted after 90 days of employment</li><li>Bonus / incentive plan: TBD</li></ul>Job Type: Full-timePay: $70,000.00 - $80,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Application Question(s):<ul><li>Are you able to travel domestically on short notice if technical issues arise?</li></ul><ul><li>Are you able to travel to Japan for 2&ndash;3 months for training purposes?</li></ul>Experience:<ul><li>Field Support Engineer: 3 years (Required)</li></ul>Work Location: In person

Field Support Engineer

Zapegg Tax Consultant

<div>Zapegg Tax Consultant is seeking a skilled and proactive IT Support Engineer to join our team in Dubai. This role is ideal for someone who enjoys troubleshooting technical issues, maintaining IT systems, and providing exceptional support to ensure smooth business operations.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computer systems, servers, and network devices.</li>
<li>Monitor IT systems to ensure optimal performance and security.</li>
<li>Assist employees with technical problems and provide timely resolutions.</li>
<li>Maintain and update IT documentation, including system configurations and procedures.</li>
<li>Collaborate with vendors and service providers for technical support and equipment maintenance.</li>
<li>Ensure data backups and disaster recovery plans are in place and tested regularly.</li>
<li>Support IT projects, upgrades, and implementation of new technologies.</li>
<li>Train staff on best practices for software and hardware usage.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li>
<li>Proven experience as an IT Support Engineer, IT Technician, or similar role.</li>
<li>Strong knowledge of computer systems, networks, and operating systems.</li>
<li>Proficiency in troubleshooting hardware, software, and network issues.</li>
<li>Excellent problem-solving, communication, and organizational skills.</li>
<li>Ability to work under pressure and handle multiple technical issues simultaneously.</li>
</ul>
Joining Zapegg Tax Consultant in Dubai as an IT Support Engineer offers a rewarding opportunity to support and enhance the company&rsquo;s IT infrastructure. If you are proactive, tech-savvy, and committed to delivering excellent IT support, we encourage you to apply.</div>

IT Support Engineer

Zahr Freighters

<div>Zahr Freighters, a leading logistics and freight solutions provider in Dubai, is seeking a skilled and proactive IT Support Engineer to join our team. This role is ideal for a tech-savvy professional who enjoys troubleshooting, maintaining IT systems, and ensuring seamless technology operations within a fast-paced logistics environment.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues</li>
<li>Install, configure, and maintain computer systems, servers, and office applications</li>
<li>Troubleshoot and resolve IT issues promptly to minimize downtime</li>
<li>Monitor system performance, security, and backups to ensure data protection</li>
<li>Assist employees with IT queries via phone, email, or in-person support</li>
<li>Maintain IT inventory, licenses, and documentation of IT assets</li>
<li>Implement IT policies, updates, and security protocols</li>
<li>Coordinate with external vendors and service providers for technical support when required</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li>
<li>2&ndash;4 years of experience as an IT Support Engineer or similar IT role</li>
<li>Strong knowledge of Windows, macOS, Linux, and networking concepts</li>
<li>Experience troubleshooting hardware, software, and office applications</li>
<li>Familiarity with IT security practices and data protection measures</li>
<li>Excellent problem-solving, organizational, and communication skills</li>
<li>Ability to manage multiple tasks independently and prioritize effectively</li>
</ul>
At Zahr Freighters, we recognize that reliable IT systems are crucial for smooth logistics operations. As our IT Support Engineer in Dubai, you will play a key role in ensuring seamless technology performance, supporting staff, and maintaining a secure IT environment. If you are passionate about technology and proactive problem-solving, we invite you to join our team.</div>

VIION Technology (Viper Group)

Viper Group is looking for IT Support and Customer Service Engineer who will be responsible for handling day to day tasks related to Desktop, network and other office equipment troubleshooting and maintenance. Engineer will be handling the tasks on Viper's behalf at customer premises or its various offices.Duties and responsibilities:<ul><li>Key responsibilities include diagnosing and troubleshooting technical issues via phone, email, or chat, maintaining customer records in a ticketing system, escalating complex problems, and contributing to a knowledge base. Strong problem-solving, communication, and customer service skills are essential for this role, as is a good understanding of operating systems, networking, and various hardware and software.</li><li>Engineer will be required to travel / commute to different offices or may be resident at single location.</li><li>Preferred experience: 1 year</li><li>Good speaking and writing skills in English</li></ul>Timings are from 8:30AM to 6:00PM Monday to Friday &amp; Saturday till 2:00PMJob Types: Full-time, Internship, FresherWork Location: In person

POSRA TECHNOLOGY LLC SPC

We are seeking a skilled and motivated IT Support Engineer to join our team. The ideal candidate will be responsible for providing technical support, troubleshooting hardware and software issues, and maintaining IT systems to ensure smooth daily operations. A valid driving license is mandatory as the role involves visiting client sites.Responsibilities:<ul><li>Provide on-site and remote IT support to users and clients</li><li>Install, configure, and maintain computers, printers, POS systems, and networking devices</li><li>Diagnose and troubleshoot hardware, software, and system issues</li><li>Maintain system performance, security, and data backups</li><li>Set up and support email, internet.</li><li>Maintain IT documentation and service reports</li><li>Ensure timely resolution of technical problems</li><li>Travel to client locations for installation and support services</li></ul>Requirements:<ul><li>Proven experience as an IT Support Engineer or similar role</li><li>Good knowledge of Windows OS, networking concepts, and troubleshooting</li><li>Understanding of hardware, printers, routers, and basic server systems</li><li>Strong communication and problem-solving skills</li><li>Ability to work independently and under pressure</li><li>Valid driving license (mandatory)</li><li>Willingness to travel as required</li><li>Diploma / Degree in IT or related field (preferred)</li></ul>Benefits:<ul><li>Competitive salary</li><li>Company vehicle / travel allowance (if applicable)</li><li>Career growth opportunities</li><li>Supportive team environment</li></ul>How to Apply:Interested candidates may send their CV to hr@techcogrp.com or apply directly through Indeed.Job Type: Full-timePay: From AED2,500.00 per month

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