wellness center manager

Minus clinic

Key Responsibilities:<ul><li>Oversee daily clinic operations to ensure smooth functioning.</li><li>Achieve monthly revenue, sales, and client retention targets.</li><li>Supervise and motivate staff including consultants, dieticians, physiotherapists, and support team.</li><li>Conduct regular performance reviews and provide training/coaching where needed.</li><li>Ensure exceptional customer service standards and handle client escalations.</li><li>Maintain compliance with company policies, protocols, and statutory regulations.</li><li>Monitor inventory, clinic facilities, and ensure proper upkeep.</li><li>Prepare and present performance reports to management.</li><li>Drive local marketing, promotional activities, and community outreach to attract new clients.</li><li>Foster a positive work culture and team collaboration within the clinic.</li></ul>Qualifications &amp; Skills:<ul><li>Graduate/MBA in Management, Healthcare, or related field.</li><li>4&ndash;7 years of experience in branch/center management, preferably in slimming, wellness, healthcare, or hospitality industry.</li><li>Strong leadership and people management skills.</li><li>Sales-driven with proven ability to achieve business targets.</li><li>Excellent communication, problem-solving, and decision-making skills.</li><li>Knowledge of customer service best practices and clinic operations.</li></ul>Job Type: Full-timePay: &#8377;45,000.00 - &#8377;50,000.00 per monthWork Location: In person

Branch Manager

Solutions Leisure Group

General Manager (Spa, Salon, Wellness, Fitness & Events) We are seeking a General Manager to steward the experience across Spa, Salon, Wellness, Fitness, Corporate Wellness, and Events. You will lead with both heart and strategy to ensure seamless experiences, thriving departments, and a brand amplified at every touchpoint. You will balance commercial growth with elevated service, curating moments that are effortless, purposeful, and memorable. About Us We have created a destination that embodies blended wellbeing where beauty, movement, rest, and connection live under one roof. Our vision is to uplift every guest through thoughtful design, transformative experiences, and a community that breathes balance. We are not just a spa, salon, gym, or event space. We are a sanctuary for people who see wellness as both a ritual and a lifestyle. Your Impact <ul> <li>Oversee all operational, commercial, and experiential functions across Spa, Salon, Wellness, Fitness, Corporate Wellness, and Events.</li> <li>Integrate offerings so guests move seamlessly from a signature facial to yoga to a curated wellness event.</li> <li>Lead and inspire teams to deliver elevated service in line with our brand values: authenticity, intention, and calm confidence.</li> <li>Expand corporate wellness and B2B partnerships with creative packages and activations.</li> <li>Plan and execute events that amplify our mission: wellness workshops, community classes, and unique experiences.</li> <li>Own budgets, P&L, and performance metrics while anticipating trends, mitigating risks, and unlocking new revenue streams.</li> <li>Collaborate with marketing, design, and partnerships to maintain a cohesive brand narrative.</li> <li>Act as an ambassador of our ethos, championing wellness, style, and innovation in every decision.</li> </ul> Key Responsibilities Leadership & Culture <ul> <li>Hire, mentor, and retain department heads.</li> <li>Foster cross-department synergy and a growth-mindset culture.</li> </ul> Operations & Experience <ul> <li>Manage daily operations across all service areas.</li> <li>Ensure luxury standards, smooth flows, and client delight.</li> </ul> Wellness & Fitness Programming <ul> <li>Curate wellness journeys (yoga, pilates, movement, recovery).</li> <li>Stay ahead of industry and lifestyle trends.</li> </ul> Corporate Wellness & Events <ul> <li>Develop corporate wellness offerings, retreats, and event series.</li> <li>Manage logistics, client relationships, and ROI.</li> </ul> Commercial Growth <ul> <li>Identify and launch new revenue streams including memberships, packages, activations, and retail collaborations.</li> </ul> Brand & Marketing Integration <ul> <li>Partner with marketing to tell our story, promote experiences, and build community through campaigns.</li> </ul> Set and manage budgets, forecast revenue, and track metrics. Ensure cost controls and drive profitability. Qualifications & Experience <ul> <li>8-10 years in senior leadership roles across spa, wellness, fitness, lifestyle, or experiential hospitality.</li> <li>Proven track record managing multiple verticals such as spa, fitness, and events.</li> <li>Experience developing corporate wellness and B2B partnerships.</li> <li>Strategic, creative, and commercially minded with vision and attention to detail.</li> <li>Excellent communication, collaboration, and storytelling skills.</li> <li>Strong financial acumen with experience managing P&L, budgets, and growth targets.</li> <li>Passion for wellness, holistic health, design, and community.</li> </ul> What We Value <ul> <li>Intentional leadership with care and clarity.</li> <li>Courage to experiment, refine, and evolve.</li> <li>Humility to listen and adapt.</li> <li>A mindset of service to guests, team, and community.</li> <li>A love for the intersection of beauty, wellness, movement, and experience.</li> </ul> Working Conditions <ul> <li>Full-time role, approximately 54 hours per week depending on events and activations.</li> <li>Presence required across spa, salon, fitness, and event spaces; this is a high-visibility role.</li> </ul> Travel as needed for partnerships, activations, and corporate sites.

General Manager (Spa, Salon, Wellness, Fitness & Events)

AIRE Ancient Baths

<div>About Us:
AIRE Ancient Baths are temples dedicated to creating the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek, and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.
At AIRE we are proud to have an international presence with 8 established centers: NYC, Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, Vallromanes, and Upper East Side. We are already looking into the future and moving onwards, with our soon-to-be-opened, Toronto-2025- facility.
We are even prouder of the caring, inclusive, and familiar work environment we have created for all our employees.
Tribeca Location:
In the midst of the bustle and fast-paced rhythm of downtown, right at the heart of Tribeca, there is an oasis of tranquility exclusively designed to balance mind and body. Located at a restored historic building, originally an 1883 textile factory, the AIRE experience consists of an unforgettable journey through sensations across the various baths with water at different temperatures that will transport you to the ancient times of the Roman, Greek, and Ottoman traditions.
The Role:
As an Operations Manager, you will oversee all operations in our Tribeca bathhouse. You will collaborate with the Site Director in fostering a positive work environment for staff and creating the AIRE Experience for clients. You will also ensure compliance with operating policies, procedures, and service standards.<ul>
</ul>
Key Responsibilities:<ul>
<li>Implement approved policies and procedures issued by corporate headquarters.</li>
<li>Monitor daily reports and make data-informed decisions.</li>
<li>Assist in procuring operational supplies and equipment by contacting vendors.</li>
<li>Manage inventory and an allocated budget.</li>
<li>Develop, implement, and maintain quality assurance protocols that align with corporate standards.</li>
<li>Ensure OSHA, fire, and legal standards are met according to federal, state, and local regulations.</li>
<li>Lead regular meetings with employees and department heads.</li>
<li>Create and foster a high-performance culture by supporting department heads and ensuring departmental accountability.</li>
<li>Foster engagement by promoting employee well-being, giving recognition, and listening to feedback.</li>
<li>Promote a culture of outstanding customer service by handling complaints, tracking customer satisfaction surveys, and implementing continuous improvement plans.</li>
<li>Manage the site and all operations in the absence of the Site Director.</li>
</ul>Who You Are: 
<ul>
<li>Bachelor's Degree in hospitality management, tourism, or business, preferred.</li>
<li>3+ years managing operations in a luxury, wellness, fitness, or hospitality setting, is required.</li>
<li>3+ years leading operational teams across multiple departments are required.</li>
<li>Experience monitoring operational reports and making data-informed decisions.</li>
<li>Experience managing customer satisfaction using surveys and continuous improvement plans.</li>
<li>Experience managing inventory and third-party vendors.</li>
<li>Experience managing quality assurance and OSHA/legal requirements.</li>
<li>Excellent multi-tasking and organizational skills.</li>
<li>Excellent creative thinking skills and the ability to make urgent and effective decisions.</li>
<li>Punctual, reliable, and flexible with scheduling according to business needs.</li>
<li>Outstanding customer service mentality.</li>
<li>Proficient in Microsoft Office 365.</li>
Being bilingual (English and Spanish) is a plus. 
<li>
</li></ul>Why You Should Join Us:<ul>
<li>Pay: $86,000 - 96,000</li>
<li>United Healthcare Insurance: medical (major), dental, and vision.</li>
<li>PTO (15 days).</li>
<li>Sick days (7).</li>
<li>Holidays (6).</li>
<li>Growth opportunities.</li>
<li>401K savings plan.</li>
<li>Commuter Benefits Program.</li>
<li>Complimentary Bath Experience (once a month).</li>
<li>Employee Bath Experience discounts (including friends/family).</li>
<li>Employee Perks Program (TicketsAtWork).</li>
<li>Employee Referral Bonus Program.</li>
<li>Employee discounts for Blink Fitness Gyms.</li>
<li>Team spirit is our greatest asset! We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.</li></ul></div>

Operations Manager - Tribeca

Soul Senses Spa & Wellness

Job Summary:We are seeking a dynamic and results-driven Front Desk Manager to oversee daily operations of our spa facility, while also being responsible for meeting sales and revenue targets. The ideal candidate will have a passion for wellness, strong leadership skills, and a proven ability to drive sales performance. The Spa Manager will ensure the highest standards of service, guest satisfaction, and operational efficiency. Key Responsibilities: <ol type="1"><li>Operational Management</li></ol><ul><li>Oversee all aspects of spa operations, including staff scheduling, inventory, hygiene, and customer service.</li><li>Ensure smooth daily operations of all spa services including massage, skincare, salon, and wellness treatments.</li><li>Implement and maintain standard operating procedures and policies.</li></ul>2. Sales & Revenue Generation<ul><li>Develop and implement strategies to achieve monthly and annual sales targets for spa treatments, retail products, and membership packages.</li><li>Track and analyze sales performance .</li><li>Upsell services and retail products and train team members on effective sales techniques.</li><li>Launch promotions, seasonal offers, and loyalty programs to increase revenue and client retention.</li></ul>3. Team Leadership<ul><li>Recruit, train, and supervise spa staff including therapists, receptionists, and support personnel.</li><li>Conduct regular staff meetings, performance reviews, and incentive programs based on sales targets.</li><li>Motivate and coach the team to deliver exceptional service and exceed sales goals.</li></ul>4. Customer Service<ul><li>Handle guest concerns and feedback professionally to ensure high satisfaction.</li><li>Maintain a strong presence on the spa floor to interact with guests and oversee service quality.</li></ul>5. Budget & Inventory Management<ul><li>Manage the spa budget, control costs, and ensure profitability.</li><li>Oversee inventory and ordering of supplies and retail products.</li></ul>

Front Desk Manager

Hilton Hotels

As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards: Operational Oversee day-to-day operations of the boutique Spa, Fitness Centre, and outdoor wellness areas to ensure seamless and elevated service delivery. Manage the Spa Booking System, ensuring accuracy of reservations, reports, and KPIs. Monitor daily and monthly business levels, adjusting as needed to meet and exceed budget targets. Maximize treatment revenue through effective yield management of the treatment schedule. Lead the creation of treatment menus, ensuring innovation, alignment with global wellness trends, and adherence to the spa s luxury concept. Arrange and attend all menu trials. Continuously introduce new and inspiring services to keep offerings fresh and aligned with Forbes Travel Guide Five-Star expectations. Collaborate with Marketing to develop promotions, wellness events, and activations, including content creation and photography. Ensure all administrative requirements are completed daily, weekly, and monthly in accordance with company standards. Oversee Fitness Centre operations, ensuring facilities, equipment, and programming are maintained to the highest standard. Manage and grow membership offerings. Supervise pool operations, ensuring guest safety, comfort, and luxury service. Stay current on competitor activity and global wellness trends to maintain a leading edge. Control inventory for spa products, minimizing waste, and ensuring ordering aligns with budget and brand standards. Inspect treatments regularly to guarantee consistency, refinement, and adherence to service protocols. Deliver Hilton Health &amp; Safety programs, ensuring compliance with local legislation and best practices, while maintaining impeccable hygiene standards throughout all spa facilities. Conduct hourly checks of all spa facilities, ensuring cleanliness, maintenance, and guest readiness at all times. People Identify training needs and conduct timely performance reviews for the spa team as per company requirements. Inspire and motivate the team to deliver services that meet business specifications and achieve sales and financial targets. Recognize and reward good performance, managing a team member recognition program in line with expectations. Recruit team members in accordance with company and statutory requirements. Address low performance through discussions and where necessary, pursue formal disciplinary proceedings in line with HR policies. Ensure all vacation planning is completed, updated, and in line with business requirements. Facilitate succession planning of team members by setting key performance indicators, maintaining training calendars, overseeing appraisals, and providing regular feedback and coaching. Financial Manage the spa s departmental budget and P&amp;L, including forecasts and accruals. Monitor product costs, inventory levels, and implement cost-control measures without compromising quality. Partner with Procurement to source premium, cost-effective products that reflect the spa s luxury positioning. Commercial Develop innovative wellness experiences and packages that resonate with guest needs and elevate the hotel s wellness offering. Collaborate with Marketing to promote spa services, seasonal promotions, and curated wellness events. Regularly monitor wellness and luxury lifestyle trends, adapting services to ensure continued relevance and desirability.

Spa Manager

Job Description:<ul><li>Overseeing daily spa operations</li><li>Ensuring exceptional guest service</li><li>Supporting the Operations Manager in driving revenue and team performance.</li><li>Supervising therapists and reception staff</li><li>Monitoring treatment quality</li><li>Maintaining cleanliness and safety standards</li><li>Assisting in staff scheduling and training.</li><li>Handles guest feedback</li><li>Supports retail and treatment sales</li><li>Ensures compliance with spa policies and procedures to deliver a luxury wellness experience.</li></ul>Skills:<ul><li>Excellent communication skills</li><li>Management Skills / Leadership Skill</li><li>Excellent organizational skills</li><li>Excellent negotiation skills</li></ul>Job Type: Full-time

Female Spa Branch Supervisor

Sharaka Holdings

<ul><li>Assists in managing spa operations and budgets.</li><li>Ensures all employees have the necessary supplies, equipment, and uniforms.</li><li>Reviews budgets, operating statements, and payroll progress reports to support financial management.</li><li>Manages supply and equipment inventories within budget limits.</li><li>Maintains cleanliness and organization of the spa, related areas, and equipment.</li><li>Understands the department&rsquo;s impact on overall property financial goals and works to achieve or exceed budgeted targets.</li><li>Ensures employees understand expectations, standards, and operational parameters.</li><li>Escalates issues to the department manager or Human Resources when necessary.</li><li>Sets a positive example for guest relations and service excellence.</li><li>Engages with guests to gather feedback on service quality and satisfaction.</li><li>Addresses guest issues and complaints promptly and professionally.</li><li>Empowers employees to deliver exceptional customer service.</li><li>Highlights guest satisfaction in team meetings and encourages continuous improvement.</li><li>Strives to enhance overall service performance and guest experience.</li></ul>Requirements:<ul><li>Minimum 3&ndash;5 years of experience in spa operations, preferably in a hotel environment.</li><li>Strong understanding of spa budgets, financial reports, and inventory management.</li><li>Proven leadership skills with the ability to supervise, motivate, and develop staff.</li><li>Excellent customer service and guest relations skills.</li><li>Knowledge of spa treatments, wellness services, and operational procedures.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to handle guest complaints professionally and effectively.</li><li>Flexible, proactive, and capable of working in a fast-paced environment.</li><li>Familiarity with health, safety, and hygiene standards in spa operations.</li><li>Female candidates are preferred due to operational requirements.</li><li>Open to both local and international applicants.</li></ul>Job Types: Full-time, Permanent

Assistant Spa Manager

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