wellness manager

Love Recruitment International

<div>
 
 Location: Saudi Arabia
 
 
 
 
 Salary: SAR 18,000 &ndash; 25,000 + Quarterly Incentives
 
 
 
 An exciting opportunity for a commercially minded B2B account leader who thrives at the intersection of wellness, revenue and delivery excellence.
 
 
 Our client is seeking a Corporate Wellness Manager to own and grow corporate partnerships &mdash; designing impactful wellness programmes that convert into long-term contracts, renewals and measurable business outcomes.
 
 
 This is not a pure sales role. It is a strategic, consultative position where you shape solutions, orchestrate delivery and drive account growth, while protecting clinical integrity and operational quality.
 
 
 
 The Role
 
 
 
 You will take ownership of the corporate journey from discovery through to renewal:
 
 
 <ul>
 <li>
 Lead discovery conversations to define outcomes, scope and success metrics
 </li>
 <li>
 Design structured corporate wellness programmes (wellness days, 6&ndash;12 week cohorts, executive performance programmes, membership bundles)
 </li>
 <li>
 Draft proposals and align commercial terms with Sales and Finance
 </li>
 <li>
 Coordinate delivery across multidisciplinary wellness teams
 </li>
 <li>
 Produce monthly and quarterly impact reports
 </li>
 <li>
 Drive renewals, expansions and cross-sell opportunities
 
 
 </li>
 </ul>
 You act as the bridge between commercial ambition and operational excellence.
 
 
 
 Candidate Profile
 
 
 
 <ul>
 <li>
 Strong B2B account management experience
 </li>
 <li>
 Background in wellness, hospitality, HR benefits or other service-led environments
 </li>
 <li>
 Proven consultative selling capability
 </li>
 <li>
 Excellent proposal writing and reporting discipline
 </li>
 <li>
 Strong stakeholder management skills
 </li>
 <li>
 Commercial mindset with high service standards
 
 
 </li>
 </ul>
 You must be comfortable balancing revenue growth with programme feasibility and brand protection.
 
 
 
 Performance Metrics
 
 
 
 <ul>
 <li>
 Pipeline progression and close rate (shared with Sales)
 </li>
 <li>
 Active corporate accounts and contract value
 </li>
 <li>
 Engagement and satisfaction scores
 </li>
 <li>
 Renewal and expansion revenue
 </li>
 <li>
 Conversions into broader memberships or services
 
 
 </li>
 </ul>
 Package
 
 
 Base Salary: SAR 18,000 &ndash; 25,000
 
 
 Quarterly variable: 15&ndash;25% of base salary
 
 
 Additional incentives include:
 
 
 <ul>
 <li>
 1&ndash;2% of collected revenue for deals originated
 </li>
 <li>
 1% of renewal revenue and 2% of expansion revenue
 </li>
 <li>
 Variable paid subject to CSAT &ge; 4.3/5 and quality delivery standards
 
 
 </li>
 </ul>
 This is a strategic commercial role offering genuine ownership and impact within a growing corporate wellness environment.
</div>

Corporate Wellness Manager – B2B Programs & Account Success

Crowne Plaza Hotel

<div><h3 class="jobSectionHeader">Director of Spa &amp; Wellness</h3>
We are seeking an accomplished and strategically driven Director of Spa &amp; Wellness to lead and elevate our wellness division within a five-star or luxury hospitality environment. This executive role requires a refined leader with strong commercial acumen, operational expertise, and a deep understanding of luxury spa standards, capable of delivering exceptional guest experiences while driving sustainable profitability.
A strategic overview of your role: 
As Director of Spa &amp; Wellness, you will be responsible for defining and executing the overall wellness strategy, overseeing spa and related wellness operations, and positioning the property as a premier destination for holistic wellbeing.
Key responsibilities include:<ul><li>
Developing and implementing a comprehensive Spa &amp; Wellness strategy aligned with brand vision and business objectives.</li><li>
Leading and inspiring Spa, Fitness, and Wellness teams to deliver consistent, world-class service standards.</li><li>
Driving revenue growth through innovative treatment menus, retail programs, memberships, partnerships, and seasonal campaigns.</li><li>
Managing financial performance, including budgeting, forecasting, cost controls, and performance analysis.</li><li>
Ensuring the highest standards of guest satisfaction, service personalization, and effective service recovery.</li><li>
Maintaining strict compliance with hygiene, safety, and regulatory standards across all wellness facilities.</li><li>
Collaborating with Sales and Marketing teams to promote wellness offerings and strengthen market positioning.</li><li>
Monitoring global wellness trends and introducing forward-thinking concepts to enhance competitiveness.</li><li>
Overseeing recruitment, training, and development of a high-performing wellness team.</li><li>
Representing the Spa &amp; Wellness division at executive level and contributing to overall hotel strategic planning.</li></ul>
What we are looking for:<ul><li>
Proven experience as a Director of Spa, Director of Wellness, or Spa &amp; Wellness Manager within a five-star or luxury hotel/resort environment.</li><li>
Strong commercial and financial management capability with a proven track record in revenue growth.</li><li>
In-depth knowledge of spa operations, wellness programs, retail management, and luxury guest expectations.</li><li>
Exceptional leadership, team development, and stakeholder management skills.</li><li>
High standards of professionalism, presentation, and discretion.</li><li>
Excellent communication skills in English; Arabic language will be a strong advantage.</li><li>
Ability to operate strategically while maintaining hands-on operational oversight.</li><li>
Relevant qualifications in Hospitality, Business Management, or Wellness disciplines are highly desirable.</li></ul>
Why join us: 
At IHG&reg;, wellness is more than a service&mdash;it is an experience defined by care, balance, and excellence. This role offers the opportunity to shape a distinguished Spa &amp; Wellness operation, lead transformative guest experiences, and drive strategic growth&mdash;upholding the spirit of True Hospitality within a luxury setting.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Director of Spa & Wellness

Float and Fly Wellness Studio

Job Overview We are seeking a motivated and customer-focused Wellness Associate to join our team. In this role, you will be responsible for providing exceptional service to our customers while assisting with various tasks to keep our facility clean and welcoming for all. Your ability to communicate effectively and work collaboratively and independently will contribute to a positive experience for our guests and staff.Availability neededAt lease one shift Monday - ThursdayRequired:Fridays 1 pm - 8pmSaturdays 8:30 am - 5 pmNote we are CLOSED on SundaysDuties<ul><li>Engage with customers to provide assistance and answer inquiries regarding services and memberships.</li><li>Operate the POS system efficiently, handling transactions accurately with a cash register.</li><li>Maintain knowledge of retail math to assist in inventory management and stock replenishment.</li><li>Assist in booking and managing appointments and schedules.</li><li>Collaborate with team members to achieve sales goals and enhance customer satisfaction.</li><li>Execution of daily task list that includes cleaning and operational tasks to keep our entire facility ready for guests to enjoy.</li><li>Communicate effectively with customers and team members to foster a welcoming atmosphere.</li></ul>Experience<ul><li>Licensed Estheticians or other service providers encouraged to apply as opportunities for dual role is possible.</li><li>Previous experience in retail sales or a spa, wellness, yoga or similar setting is preferred but not required.</li><li>Familiarity with POS systems and cash register operations is advantageous.</li><li>Strong communication skills, both verbal and written, are essential for interacting with customers.</li><li>Being able to self direct and problem solve is a must for this position.</li><li>Must be able us use stairs daily. Must also be able to carry up to 50 lbs. on occasion</li><li>Basic math skills are necessary for handling transactions and managing stock levels.</li><li>A positive attitude and willingness to learn will contribute to your success in this role.</li></ul>BenefitsThree weeks of paid training to ensure your success with us. All our employees have FREE access to self care that includes: Float Therapy, Infrared Sauna, Halotherapy, Migun Bed and our Zero Gravity Massage Chair. Employees also receive 10% off all full price products in our retail offering. Logo apparel is provided. This position is an hourly pay plus tips.Join us in creating a welcoming and inclusive place for all our guests as they focus on their wellness and relaxation.Job Type: Part-timePay: $14.00 per hourBenefits:<ul><li>Employee discount</li></ul>Work Location: In person

Wellness Associate - Parttime

Aga Khan University

<div><div>Manager, Customer Experience and Outreach, Virtual Care Division - (260000VE)</div><div><div> 
</div>Manager, Customer Experience and Outreach, Virtual Care Division
Department: Virtual Care Division
Location: Aga Khan University, Karachi (with travel to Punjab as required)
Introduction to the Aga Khan University:
Chartered in 1983, it is a private, autonomous and self-governing international university with 13 teaching sites in 6 countries distributed across three continents. As an integral part of the Aga Khan Development Network, Aga Khan University (AKU) provides higher education in several disciplines, carries out research pertinent to the countries in which it exists and has campuses, programmes and/or teaching hospitals in Afghanistan, Kenya, Pakistan, Tanzania, Uganda and the UK. As an international institution, AKU operates on the core principles of quality, relevance, impact, and access; and AKU is a model of academic excellence and an agent of social change.
As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.
Key Responsibilities:
The Manager, Customer Experience and Outreach is a strategic role dedicated to positioning Virtual Care of Aga Khan University Hospital as the premier Employee Health &amp; Wellness partner for the corporate sector. This role focuses on designing, selling, and managing comprehensive wellness ecosystems that help organizations improve employee productivity, reduce absenteeism, and provide high-quality healthcare access through digital innovation.
The candidate will be responsible to:
Regular Duties / Responsibilities:
Corporate Wellness Strategy &amp; Package Design:<ul><li>
Strategic Planning: Develop aggressive business plans specifically targeting the corporate sector to establish Virtual Care as a core component of employee benefit programs.</li><li>
Customized Wellness Packages: Design and price &quot;Corporate-Friendly&quot; health and wellness tiers (e.g., annual subscriptions, family coverage, preventive screenings) tailored to the unique needs of different industries.</li><li>
Value Proposition: Create compelling business cases for HR and C-suite executives, demonstrating the ROI of Virtual Care in improving employee retention and reducing corporate healthcare spend.</li></ul>
Corporate Acquisition &amp; Sales Transformation:<ul><li>
Direct B2B Sales: Lead the end-to-end sales cycle&mdash;from prospecting leads in the corporate sector to closing high-value contracts.</li><li>
Corporate Awareness: Organize and lead workshops, webinars, and health days for corporate clients to educate them on the benefits of digital health for employee wellbeing.</li><li>
Insurance Integration: Engage with insurance providers to position Virtual Care wellness packages as a value-added service for their corporate policyholders and onboard them as primary payers.</li></ul>
Key Account Management &amp; &quot;Client-First&quot; Experience:<ul><li>
Dedicated Liaison: Serve as the Key Account Manager for all corporate clients, ensuring the smooth onboarding of their employees onto the Virtual Care platform.</li><li>
Employee Engagement: Partner with corporate HR teams to drive internal adoption of the service, ensuring employees understand how and when to use Virtual Care.</li><li>
Issue Resolution: Act as the primary point of contact for corporate stakeholders to resolve service delivery issues and gather feedback for continuous improvement.</li></ul>
Market Expansion &amp; Ecosystem Growth:<ul><li>
FMCG &amp; Consumer Platforms: Partner with consumer-facing companies to offer wellness &quot;micro-services&quot; or bundled health packages to their wider customer bases.</li><li>
External Network Coordination: Collaborate with healthcare providers outside of AKUH to ensure corporate employees have a seamless journey even when physical referrals are required.</li><li>
Marketing Collaboration: Work with the Marketing Lead to develop &quot;Employee Health &amp; Wellness&quot; themed campaigns and collateral.</li></ul>
Periodic Duties / Responsibilities:<ul><li>
Serve as the Acting Operations In-Charge on a rotational basis during weekends and public holidays.</li><li>
Based on scheduled rotation, manage operational oversight through both remote and in-person rotations, covering 6 to 8-hour shifts within a 24-hour service cycle.</li><li>
Maintain availability and responsiveness during off-duty hours as well to provide support in the event of operational emergencies or urgent business requirements.</li></ul></div><div></div><div><div> 
</div>Requirements:
EDUCATIONAL/PROFESSIONAL QUALIFICATIONS &amp; LICENSURE:<ul><li>
Education: MBBS, MBA or Master&rsquo;s degree in Marketing, Business Administration, or Health Management.</li></ul>
RELEVANT EXPERIENCE (State nature and duration of work experience):<ul><li>
Experience: 6&ndash;8 years of experience in B2B Corporate Sales or Key Account Management. Specific experience selling employee insurance, wellness programs, or corporate health services is highly preferred.</li><li>
Track Record: Demonstrated success in managing large-scale corporate accounts and hitting aggressive sales targets within the Pakistan market.</li></ul>
KNOWLEDGE AND COMPETENCIES (State skills, abilities &amp; traits required):<ul><li>
B2B Relationship Building: Expert-level networking skills with a focus on HR Directors, CFOs, and Procurement Heads.</li><li>
Solution Selling: Ability to move beyond &quot;product selling&quot; to &quot;solution selling&quot;&mdash;packaging Virtual Care as a solution for corporate employee wellness.</li><li>
Analytical Skills: Ability to analyze corporate usage data to report back to clients on the impact of their wellness packages.</li></ul>
Comprehensive employment reference checks will be conducted<div> 
</div></div><div>
Primary Location: Pakistan</div><div>
Organisation: Aga Khan Hospital &amp; Medical College</div><div>
Employee Status: Regular</div><div>
Job Type: Standard</div><div>
Job Posting: 27/02/2026, 1:14:36 AM</div><div>
Closing Date: 08/03/2026, 1:59:00 PM</div></div>

Manager, Customer Experience and Outreach, Virtual Care Division

Rosewood Doha

<div>
 
 Job Summary&nbsp;
 
 
 To assist the Director of Wellness in organizing and supervising the day-to-day operations and implementing operational standards, continuous improvement efforts and other initiatives to drive quality and guest satisfaction across all Asaya spaces. To support and drive membership acquisition and relationship management. To manage wellness associates, maintaining the highest level of service and practices in the different departments of Asaya. To continually learn and be knowledgeable in wellness services and therapies, beauty and skin health, fitness, sports and movement, nutrition and longevity, recreational experiences.&nbsp;
 
 
 
 
 
 
 Essential Duties and Responsibilities
 
 
 <ul>
 <li>
 Embrace the Asaya concept, standards, and practices as an advocate of the Asaya way of wellness.
 </li>
 <li>
 Build on knowledge and previous experience in Spa, Fitness, Wellness and Recreation to drive effective and efficient operations.
 </li>
 <li>
 Employ creative problem-solving skills and imagination in day-to-day operational management to promote continuous improvement and new opportunities for Rosewood to incorporate spa and wellness into the hotel.
 </li>
 <li>
 Demonstrate strong commitment to quality and excellence in all respects, drive and inspire throughout Asaya.
 </li>
 <li>
 Demonstrate passion about holistic wellness, in-depth knowledge and experience in the spa industry, information and trends, updates on wellness research and innovation, especially related in retreats, wellness programs, massage, nails, aesthetics, and physical/mental health.
 </li>
 <li>
 Assume full responsibility for the business and operations in the absence of the Director of Wellness.
 </li>
 </ul>
 
 
 
 
 Operational Responsibilities
 
 <ul>
 <li>
 Maintain operational oversight of all Asaya spaces.
 </li>
 <li>
 Ensure wellness facilities are cleaned and maintained to the standards and staged for maximum guest impact at all times.
 </li>
 <li>
 Ensure equipment is maintained in good working order and in accordance with all health and safety standards.
 </li>
 <li>
 Attending any guest comments brought to attention either directly or through the Front Office Managers, Managing Director or other Executive Committee Member or Head of Department and to deal with these efficiently and courteously.
 </li>
 <li>
 Demonstrate flexibility to cover associates job tasks and help out in any service area as and when required.
 </li>
 <li>
 To liaise with other departments to ensure good communication and offer support.
 </li>
 <li>
 Consistently develop and grow retail sales through training, tools and demonstration.
 </li>
 <li>
 Assist with general secretarial and administrative duties to maintain balancing therapists, adherence to closing procedures; bank and drop standards, where required.
 </li>
 <li>
 Be articulate in Spa and health club operational programs: Reservation system, Purchase Orders, Payroll, Front line incentives and commissions, and others.
 </li>
 <li>
 Train, coach and motivate associates in their daily job roles and act as a role model.
 </li>
 <li>
 Hold regular associate meetings to keep the team up to date on all aspects of the Asaya operation.
 </li>
 <li>
 Supervise and make sure that a professional attitude is observed at all times by all associates. Address behavior and follow disciplinary programs as necessary.
 </li>
 <li>
 Maintain complete knowledge of and comply with any state and/or federal legislative obligations that may relate to the department.
 </li>
 <li>
 Maintain complete knowledge of and comply with all Rosewood departmental policies, service procedures and standards.
 </li>
 <li>
 Take charge of any tasks or projects to drive achievement of business goals as assigned by the Director of Wellness.
 </li>
 <li>
 Work within all pre-set budgetary limits.
 </li>
 <li>
 Create, develop, and update policies, standard operating procedures, and brand service standards, while ensuring compliance to the same for consistency across the group and as related to the department, for implementation in the field.
 </li>
 <li>
 Maintain effective communication within the department and ensure that the department head is kept well informed of any problems/queries that have arisen.
 </li>
 </ul>
 
 
 
 
 
 Marketing Responsibilities
 
 
 <ul>
 <li>
 Support Director of Wellness in designing and creating wellness packages, retreats, programs, menus and facilities journey planning.
 </li>
 <li>
 Generate ideas and suggestions with Sales &amp; Marketing, F&amp;B and Rooms on integrating the spa and wellness program and amenities into the overall guest wellbeing experience throughout the hotel. Support their implementation.
 </li>
 <li>
 Contribute to establishing the annual wellness events calendar with global/local retail partners.
 </li>
 <li>
 Responsible for ensuring the approval and implementation of the annual local, members &amp; events
 </li>
 <li>
 Collaborate with the Director of Wellness on the strategic marketing plan and ensure implementation of tactics.
 </li>
 </ul>
 
 
 
 
 
 Financial Responsibilities
 
 
 <ul>
 <li>
 To assist in the formation of the annual department budget, and to monitor it throughout the year, reporting reasons for all variances of actual versus budget and recommending and implementing appropriate actions.
 </li>
 <li>
 Execute revenue-driving actions and tactics aimed at achieving budgets, promoting daily financial performance and efficient operations.
 </li>
 <li>
 Maximize departmental revenues for the hotel through appropriate yield management, up-selling initiatives and working closely with the relevant Department Heads.
 </li>
 <li>
 Implement opportunities for managing operational costs and boosting the bottom line, managing costs while maintaining standards and quality.
 </li>
 <li>
 Ensure the execution of all operational and departmental goals.
 </li>
 <li>
 Arrange new vendors, orders through PO system, maintains the checkbooks, receives all goods and inventories in a timely manner and works with Managers for successful month-end closing.
 </li>
 <li>
 Responsible for reporting nightly reforecasting based on key factors such as hotel occupancy, local business ration and utilization.
 </li>
 <li>
 Ensure all hotel Company and local rules, policies and regulations relating to financial record keeping. Money handling and licensing are adhered to. Including the timely and accurate reporting of financial information.
 </li>
 <li>
 Ensure that department associates understand their individual targets and the financial goals of the hotel.
 </li>
 </ul>
 
 
 
 
 
 Talent &amp; Culture Responsibilities
 
 
 <ul>
 <li>
 Lead the wellness team of holistic wellness professionals.
 </li>
 <li>
 Hire, train, and supervise all wellness associates in close collaboration with the Director of Wellness.
 </li>
 <li>
 Maintain meeting and training calendar and projects as directed by Director of Wellness.
 </li>
 <li>
 Deliver the defined brand concept through all areas of Asaya and ensure that all associates are highly skilled and professional in their approach.
 </li>
 <li>
 Ensure that the wellness departmental training manual is continuously updated, maintained, and used effectively.
 </li>
 <li>
 Ensure that all aspects of associate performance are managed within the department including training, on-going associate feedback, counselling and disciplinary requirements, and the associated annual Performance Reviews and development plan. These aspects must be carried out in accordance with T&amp;C guidelines.
 </li>
 <li>
 Ensure that the department associates follow all hotel, company and local rules, policies and regulation relating to safety, hygiene, and emergencies.
 </li>
 <li>
 Maintain accurate departmental records with respect to associate and training issues, associate development issues and departmental communication issues.
 </li>
 <li>
 Create and update full operating manuals with respect to responsibilities of each position and minimum standards to be achieved and to ensure their effective utilization.
 </li>
 <li>
 Seek opportunities for own learning and personal development through internal and external training programs, cross-exposures and other opportunities presented.
 </li>
 </ul>
 
 
 
 
 
 Information Security
 
 
 <ul>
 <li>
 Identify and regularly review the classification levels of all information of wellness division associates in alignment with the Director of Wellness.
 </li>
 <li>
 Guest information and associate personal records are being secured effectively to ensure the confidentiality, integrity, and availability of the informational assets.
 </li>
 <li>
 Authorize appropriate user access to guest information and associate personal records; remove access when it is no longer required.
 </li>
 </ul>
 
 
 
 
 
 Brand Integrity
 
 
 <ul>
 <li>
 Comply and adhere to the Rosewood company policies.
 </li>
 <li>
 Actively live and breathe the company&rsquo;s vision and mission.
 </li>
 <li>
 Drive the Company value, culture, and brand throughout the organization.
 </li>
 <li>
 Ensure that brand integrity and clarity are always maintained.
 </li>
 </ul>
 
 
 
 
 
 Standard Responsibilities
 
 
 <ul>
 <li>
 Model the Company&rsquo;s culture, vision, mission, and core values at all times.
 </li>
 <li>
 Act as a &ldquo;Brand Ambassador&rdquo; for Asaya.
 </li>
 <li>
 Take on any other tasks within the job scope and a reasonable framework, in addition to the ones stated including office administration.
 </li>
 <li>
 Be mindful of and active in a Spa &amp; Wellness lifestyle and strive to inspire wellness-focused change in others.
 </li>
 <li>
 Maintain an understanding of the wellness industry and Asaya philosophy (emotional, physical, nutrition, skin health, community.)
 </li>
 <li>
 Understand that as a representative of Asaya they will maintain a healthy, fit appearance and a positive attitude.
 </li>
 <li>
 Maintain personal grooming and appearance according to the standards and monitor grooming and appearance within the team, providing guidance as necessary.
 </li>
 <li>
 Maintain a positive attitude toward guests, co-workers, subordinates, and hotel management. Do not engage in gossip or any dialogue that may diminish the direction and goals of the hotel and the hotel group.
 </li>
 <li>
 Keep an open and flexible attitude; be willing to change and eager for personal development.
 </li>
 </ul>
 
 
 
 
 
 Confidentiality
 
 
 
 Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.
 
 
 
 
 
 
 Health &amp; Safety
 
 
 <ul>
 <li>
 Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
 </li>
 <li>
 The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
 </li>
 <li>
 Report any defects in the building, plant or equipment according to hotel procedure.
 </li>
 <li>
 Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
 </li>
 <li>
 Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
 </li>
 <li>
 Be fully conversant with:
 </li>
 <li>
 Regulations
 </li>
 <li>
 Risk Assessments for your department
 </li>
 <li>
 Hotel Fire &amp; Bomb Procedures&nbsp;
 </li>
 </ul>
 
 
 
 
 
 Other
 
 
 <ul>
 <li>
 The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
 </li>
 <li>
 As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
 </li>
 </ul>
</div>

Assistant Director of Wellness

Mandarin Oriental

<div>
 Mandarin Oriental Muscat is looking for a
 
 Director of Spa &amp; Wellness
 
 to join our
 
 Spa &amp; Wellness
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 About The Job
 
 
 
 Finance
 
 
 <ul>
 <li>
 Responsible for the development of the Spa, fitness and Kids Club yearly budget.
 </li>
 <li>
 Responsible for re-forecasting of the budget as and when is necessary.
 </li>
 <li>
 Responsible for the financial performance of the spa and related departments.
 </li>
 <li>
 Responsible for the compilation of the Spa monthly profit and loss account and statistics.
 </li>
 <li>
 Review daily revenue updates on Spa revenue produced by Datavision daily and discuss with Hotel Manager during the weekly meetings.
 </li>
 <li>
 Establish strategies for achieving the targets.
 </li>
 <li>
 Regular review of therapist schedules, therapists and treatment room utilization in order to maximize yield potential of the Spa.
 </li>
 <li>
 Setting achievable goals for spa colleagues, to include both treatment and retail goals.
 </li>
 <li>
 Plan yearly Capex necessarily.
 </li>
 <li>
 Working closely with Director of Finance at all times.
 </li>
 <li>
 Support the Director of Finance in the hotel&rsquo;s overall financial performance.
 </li>
 <li>
 Control aspect of operational supplies and labor in the Spa &amp; Wellness.
 
 
 </li>
 </ul>
 Marketing
 
 
 <ul>
 <li>
 Develop Spa marketing plan and its activities together with the Director of Marketing Communications and be responsible for the execution of the plan.
 </li>
 <li>
 Responsible for the development of marketing strategies for the Spa &amp; Wellness department.
 </li>
 <li>
 Develop the yearly event calendar with the Director of Marketing Communications.
 </li>
 <li>
 Working closely with the Director of Marketing Communications and the Public Relations Manager.
 </li>
 <li>
 Ensure regular market research/studies are being conducted to understand the market trends within Qatar and internationally.
 </li>
 <li>
 Liaison with other Spa Directors in the group to develop attractive group promotions.
 </li>
 <li>
 Attend sales calls as and when is necessary.
 </li>
 <li>
 Development of marketing strategies for the female and male hair and beauty salons, and Spa and Fitness.
 
 
 </li>
 </ul>
 Human Resources
 
 
 <ul>
 <li>
 Perform annual performance reviews, encouraging and coaching the development of all the colleagues in the Spa &amp; Wellness division.
 </li>
 <li>
 Oversee the recruitment, induction, training development, appraisal and discipline of all spa &amp; wellness colleagues.
 </li>
 <li>
 Enforce a clear understanding of colleagues&rsquo; rules is in accordance with the MOHG Human Resources Policies.
 </li>
 <li>
 Will be responsible for timely documentation and the discipline of the colleagues in accordance with progressive discipline procedures outlined in the Human Resources policy &amp; procedure guide.
 </li>
 <li>
 Interview prospective candidates for various positions in the Spa &amp; Wellness by following strict guidelines and criteria set up by Human Resource.
 </li>
 <li>
 Development of Human Resource strategy for recruitment and selection of colleagues.
 </li>
 <li>
 Career development programs for colleagues.
 </li>
 <li>
 Appropriate compensation and benefit packages for colleagues.
 </li>
 <li>
 Labor cost management.
 </li>
 <li>
 Community and sustainable programs.
 
 
 </li>
 </ul>
 Training
 
 
 <ul>
 <li>
 Signoff on all Departmental Learning Checklists completed by Departmental Trainers to ensure that standards and procedures have been understood.
 </li>
 <li>
 Pass on any learned knowledge from shows or training, thereby being an avenue for industry information.
 </li>
 <li>
 Ensure that SOP&rsquo;s are continuously updated for all spa &amp; wellness colleagues.
 </li>
 <li>
 Regular review of treatments and SOPs.
 </li>
 <li>
 Responsible for maintaining the high standard of treatment, service and attention to detail within the spa &amp; wellness.
 </li>
 <li>
 Meet with all new heads of departments by providing a tour of the spa and explain the philosophy and culture of the Spa.
 
 
 </li>
 </ul>
 Spa Operations
 
 
 <ul>
 <li>
 Responsible for the enforcement of all policies and objectives within the spa.
 </li>
 <li>
 Director of Spa &amp; Wellness to take reservations as and when is necessary.
 </li>
 <li>
 Dealing with dissatisfied or disgruntled guests.
 </li>
 <li>
 Responsible for motivating retail sales.
 </li>
 <li>
 Assuring that mistakes mentioned are corrected and discuss procedures that were performed correctly.
 </li>
 <li>
 Regular daily walkthroughs of the Spa and Wellness areas to review all Standards and Procedures and operational status of the Spa &amp; Wellness, including female and male salons.
 </li>
 <li>
 Reading through the many essentials e-mails that deal regarding spa, meetings, groups, and VIP&rsquo;s. Also, replying to guest, vendor, sales and colleague e-mails.
 
 
 </li>
 </ul>
 Engineering
 
 
 <ul>
 <li>
 Ensure all the Occupational Health and Safety Policies and Procedures are in compliance with the Safe, Sound &amp; Sustainable guidelines.
 </li>
 <li>
 Frequent checks of equipment and facilities to prevent loss of equipment due to negligence or wear and tear.
 
 
 </li>
 </ul>
 Departmental Meetings
 
 
 <ul>
 <li>
 Prepare and present bi-monthly meeting for all Spa &amp; Wellness colleagues. Minutes need to be provided to Human Resources and printed out to be available in the Spa office. Ensure that any colleagues, who were excused from the meeting, read the minutes. The following categories should also be discussed during this meeting: marketing, promotions, colleagues&rsquo; development, operations and finance.
 </li>
 <li>
 During briefings, ensure any issues are discussed and provide information of special attention guest and groups that may be in house.
 </li>
 <li>
 Review log of training completed by Departmental Trainers.
 </li>
 <li>
 Review monthly training schedules for all spa &amp; wellness colleagues.
 </li>
 <li>
 Attending relevant meetings organized by other Department Heads.
 </li>
 <li>
 Conduct weekly meeting with Spa Treatment Manager and Spa Operations Manager
 </li>
 <li>
 Conduct weekly MOD meeting to discuss any operational issues
 
 
 </li>
 </ul>
 Customer Relations
 
 
 <ul>
 <li>
 To deal with any problems, enquiries and complaints from spa &amp; wellness guests and potential guests.
 
 
 </li>
 </ul>
 Inventory
 
 
 <ul>
 <li>
 Review stock checks at the end of month for financial reports.
 </li>
 <li>
 Ensure that purchasing is aligned with budget.
 </li>
 <li>
 Product line selection with Spa Treatments Manager and Spa Operations Manager.
 </li>
 <li>
 Replacement of items due to wear and tear.
 
 
 </li>
 </ul>
 Planning and Preparation
 
 
 <ul>
 <li>
 Special guests and VIP&rsquo;s with special needs.
 </li>
 <li>
 It is essential to keep abreast of any developments in the spa &amp; wellness industry.
 </li>
 <li>
 Frequent competitor analysis is necessary.
 </li>
 <li>
 Strategic planning for assigned projects by organizing committees and following up with goals established on set time lines.
 </li>
 <li>
 Responsible for setting Spa&rsquo;s annual goals by January each year. Responsible for communicating this plan with Spa &amp; Wellness colleagues.
 </li>
 <li>
 On occasion, it is necessary to determine contingency plans when business is exposed to unusual factors such as war, poor economy or natural disasters.
 </li>
 <li>
 To prepare reports for the Hotel Manager for the need for new developments or changes to existing policies or objectives to keep abreast of market developments and new projects/services available.
 </li>
 <li>
 Work with budget goals and spreadsheets by understanding desired service/retail percentages and overall cost management.
 
 
 </li>
 </ul>
 Manager on Duty
 
 
 <ul>
 <li>
 Responsible for the operations of the division and guest interactions.
 </li>
 <li>
 Review treatments and notes in Spa Soft.
 
 
 </li>
 </ul>
 Events and Presentations
 
 
 <ul>
 <li>
 TV/Radio interviews.
 </li>
 <li>
 Attends regular industry job fairs and local Spa colleague events regarding employment together with Spa Treatments Manager.
 </li>
 <li>
 Attend tradeshows for products &amp; services in particular ISPA every year.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 </ul>
</div>

Iridium - Global Executive Search

<div>
 
 Our client is a landmark five-star hotel in Manama and they are seeking a
 
 Spa &amp; Health Club Manager
 
 (Director of Spa &amp; Wellness) to take charge of its upcoming
 
 luxury spa project
 
 while overseeing a fully renovated (Completed 2025)
 
 health and fitness facility
 
 . This is a unique opportunity to be part of something exceptional from the ground up&mdash;contributing directly to the
 
 design, development, and launch
 
 of a spa experience that will redefine wellness in the region.
 
 
 
 
 
 
 The Opportunity: A New Luxury Spa Destination
 
 
 
 Planned Opening in 2026, this expansive wellness facility is currently in its second design phase, with construction scheduled for early next year. As the Spa &amp; Health Club Manager, you will:
 
 <ul>
 <li>
 
 Play a key role in shaping the design
 
 &ndash; your input will influence layouts, technical features, treatment flow, and guest experience.
 </li>
 <li>
 
 Lead the pre-opening and operational launch
 
 &ndash; from menu development to recruitment and branding.
 </li>
 <li>
 Oversee a facility that includes:
 </li>
 <li>
 10&ndash;12 treatment rooms
 </li>
 <li>
 Private-use Turkish hammam
 </li>
 <li>
 Salt inhalation room for yoga and therapy
 </li>
 <li>
 Hot and cold hydrotherapy pools, including a 12&ndash;13&deg;C cold plunge
 </li>
 <li>
 Elegant, contemporary interiors designed to rival the region&rsquo;s most prestigious spas
 </li>
 </ul>
 
 
 
 
 The spa will operate as a
 
 standalone wellness destination
 
 , separate from the hotel&rsquo;s fitness club, and will cater to a sophisticated, wellness-driven clientele of both hotel guests and local members.
 
 
 
 
 
 You&rsquo;ll work alongside a strong supervisory team that handles daily operations&mdash;allowing you to focus on strategic leadership and spa development.
 
 
 
 
 
 
 Your Role &amp; Responsibilities
 
 
 <ul>
 <li>
 Provide strategic and hands-on leadership across both spa and health club operations
 </li>
 <li>
 Ensure excellence in guest service, treatment quality, and wellness standards
 </li>
 <li>
 Recruit, train, and inspire a team of 15&ndash;20 staff, in partnership with HR
 </li>
 <li>
 Collaborate with hotel leadership on financial performance, pricing, retail sales, and marketing
 </li>
 <li>
 Drive revenue, guest satisfaction, and brand positioning in the luxury wellness space
 </li>
 <li>
 Build a loyal base of external and in-house guests through targeted promotions and digital presence (primarily Instagram)
 </li>
 </ul>
 
 
 
 
 
 Who We&rsquo;re Looking For
 
 
 
 You&rsquo;re a seasoned spa leader with the ambition to take on a major project. Your background likely includes:
 
 <ul>
 <li>
 Experience as Spa Manager or Assistant Director of Spa in a luxury hotel, resort, or branded wellness facility
 </li>
 <li>
 Knowledge of Middle Eastern spa culture and guest expectations (experience in the region is a strong advantage)
 </li>
 <li>
 A blend of
 
 operational know-how
 
 ,
 
 commercial acumen
 
 , and
 
 leadership skills
 
 </li>
 <li>
 Fluent English; Arabic is a strong asset and will be preferred if qualifications are equal
 </li>
 <li>
 A passion for creating extraordinary guest experiences through wellness and design
 </li>
 </ul>
 
 
 
 
 
 What&rsquo;s Offered
 
 
 <ul>
 <li>
 Competitive,
 
 tax-free compensation package
 
 </li>
 <li>
 Generous
 
 performance-based bonus
 
 </li>
 <li>
 Fully
 
 furnished private 2-bedroom apartment
 
 </li>
 <li>
 
 Relocation allowance
 
 ,
 
 transportation
 
 , and
 
 annual flight home
 
 </li>
 <li>
 
 Comprehensive medical coverage
 
 </li>
 <li>
 The opportunity to
 
 shape a flagship spa project
 
 and grow your career within a leading international hotel brand
 </li>
 </ul>
 
 
</div>

Luxury Spa & Health Club Manager - Bahrain (Director Spa)

Search 10000+ Wellness manager jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 wellness manager jobs Near Me

Corporate Wellness Manager – B2B Programs & Account Success

Director of Spa & Wellness

Wellness Associate - Parttime

Manager, Customer Experience and Outreach, Virtual Care Division

Assistant Director of Wellness

Director of Spa & Wellness

Luxury Spa & Health Club Manager - Bahrain (Director Spa)