work order coordinator

Tanner Health

<ul><li>Carrollton, GA
 </li><li>Administrative or Clerical
 </li><li>26-493</li></ul>
<br><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2><div><div>The Work Order Coordinator is responsible for oversight of Engineering work order program which includes. creating and issuing work orders to appropriate staff, evaluating and closing work orders, creating and updating the preventative maintenance program. This position will also use manufactures specifications, manage asset ID , update parts inventory and cost module, maintain current tool inventory, manage annual departmental utility training, as well as creating and generating reports as needed, and is responsible for the administration of department policies and procedures.
<br>
<br>
<b>Education</b><br>
High School Diploma or GED<br>
<br>
<b>Experience</b><br>
Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.<br>
<br>
<b>Licenses &amp; Certifications</b><br>
<ul><li>Driver's License</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>Ability to confidentially maintain all information.</li><li>Ability to deal with the public and individuals within the organization.</li><li>Ability to prepare and present training materials, and respond to questions.</li><li>Ability to work independently without supervision.</li><li>Additional post secondary education preferred.</li><li>Effective organization and time management skills.</li><li>Excellent in analyzing and evaluating information, providing statistical analysis and problem solving tasks caring them to a logical conclusion. Ability to concentrate on tasks and meet deadlines.</li><li>Excellent knowledge of English grammar and spelling.</li><li>Excellent oral and written communication skills. Legible handwriting.</li><li>Good telephone and communication skills with the ability to handle the public in crisis situations.</li><li>Intermediate to advanced computer skills preferred.</li><li>Must be proficient with a variety of computer applications, especially Word, Excel, and Power Point.</li><li>Must be proficient with Windows operating system.</li><li>Must possess knowledge of modern office procedures and office equipment.</li><li>Typing for efficient data entry</li></ul></div></div></div>

Work Order Coordinator - Engineering (Nights)

T.E.A.M. Solutions, LLC

<div><b>TEAM Solutions Support Coordinator &amp; Dispatcher</b><br>
<br>
<b>Who is T.E.A.M. Solutions?</b><br>
Established in 2001, T.E.A.M. Solutions is a rapidly growing company providing energy management and building automation solutions. We provide design, installation and support services to industry-leading clientele in fields such as Healthcare, Education, Manufacturing, Oil and Gas, and Large chain retailers to name a few.<br>
<br>
<b>Position:</b> Full-time salaried, with benefits<br>
<br>
<b>Location: </b>College Station<br>
<br>
<b>Job Summary:</b> The Support Coordinator &amp; Dispatcher serves as the primary point of contact for service clients, answering incoming calls and coordinating work orders from request to completion. This role is responsible for communicating with clients and field personnel, and ensuring service work is efficiently dispatched, documented, and closed out. This position plays an important role in the overall success of our company. An individual working in this position will be required to have good communication skills, computer skills, as well as excellent people skills.<br>
<br>
<b>Key Responsibilities:</b><ul><li>
Answer and manage incoming customer phone calls in a professional and courteous manner</li><li>
Receive, create, and coordinate service work orders for commercial and industrial clients</li><li>
Gather and accurately document service details, including scope of work, location, and urgency</li><li>
Work with our Remote Support Specialist and Support Team Leads to schedule and dispatch technicians based on availability, skill set, priority, and location</li><li>
Monitor work order progress and follow up to ensure jobs are completed on time</li><li>
Update clients on scheduling, delays, and job status as needed</li><li>
Coordinate emergency or priority service calls when required</li><li>
Maintain accurate records in dispatch, work order, and job management systems</li><li>
Process workorder close-outs, including confirmation of completion and required documentation</li><li>
Coordinate with Support Manager, Team Leads, and billing staff to ensure smooth workflow</li><li>
Handle customer questions, concerns, or service issues and escalate when appropriate</li><li>
Support general administrative tasks related to service operations</li><li>
Other duties as assigned</li></ul><b>
Qualifications:</b><ul><li>
Associate&rsquo;s degree preferred</li><li>
5+ years of applicable experience</li><li>
Previous experience in construction, skilled trades, or subcontractor service coordination preferred</li><li>
Strong verbal communication and phone etiquette</li><li>
Ability to multitask and manage multiple service requests in a fast-paced environment</li><li>
Excellent organizational and time-management skills
</li><li>Strong attention to detail and accuracy in data entry</li><li>
Customer service&ndash;oriented mindset with problem-solving abilities
</li><li>Comfortable using scheduling, dispatch, and work order software systems
</li><li>Proficient in basic computer applications (email, spreadsheets, job tracking systems)</li></ul>
<br>
<b>Personal/Character:</b> T.E.A.M. is looking for individuals who are hardworking, honest, driven, detail-oriented with an excellent attitude!<br>
<br>
<b>Employee Benefits Package</b><br>
T.E.A.M. Solutions prioritizes the well-being of its employees by offering comprehensive benefits, including 100% coverage of Medical and Dental Insurance for employees. Additionally, we provide paid holidays, vacation time, a 401k Plan, Flexible Spending Accounts, Life Insurance, and Short-Term Disability Insurance.<br>
<p>
</p><p>pX2voNzady</p></div>

Support Coordinator & Dispatcher

Left-Coast Property Services, LLC

<p><b>Job Title Service Coordinator</b></p><p><b>Who We Are</b></p><p>Kuhn Construction &amp; General Contracting LLC (KCGC) is a remote team with in-person team unity. We serve our customers as a national aggregate for interior and exterior commercial facility maintenance and project management for remodels, rebrands, openings, and closures of commercial retail stores and other commercial buildings. We are available 24/7, 365 days a year to our customers to provide a large array of services from window replacement to pest control, furniture repair to roofing, snow removal, and much more. KCGC is WBENC (Women&rsquo;s Business Enterprise National Council) Diversity Certified.</p><p><b>Position Overview</b></p><p>We are a fast-growing company seeking dedicated, hardworking individuals interested in a long-term career, not just a job. This full-time position offers the flexibility of working from home and includes a 90-day training period. While the team is remote, close collaboration and supportive teammates are a hallmark of our organization.</p><p>As a Service Coordinator, your primary responsibilities will involve managing client work orders (urgent and routine), sourcing contractors, managing contractor relationships including rate &amp; net terms negotiation, collecting documents from contractors, performing data entry into the KCGC database and client work order systems, assisting with billing (obtaining invoice, validating all requirement documents), and other duties as assigned. You will also be required to participate in on-call shifts, providing an opportunity to earn additional income. All employees must be on-call at least one weekend per month and one night a week after the training period.</p><p><b>Job Responsibilities</b></p><p>&middot; Create and dispatch work orders</p><p>&middot; Identify contractors with our database or utilize search engines and any available resources to find new contractors</p><p>&middot; Determine if contractors meet minimum insurance requirements and have valid W-9 form</p><p>&middot; Negotiate contractor pricing and payment terms</p><p>&middot; Receive, create and submit repair quotes to the client</p><p>&middot; Track technician progress</p><p>&middot; Maintain accurate, detailed notes in the central database and customer systems</p><p>&middot; Review all work assignments and document updates daily</p><p>&middot; Communicate professionally with clients, technicians, coworkers &amp; management</p><p>&middot; On-call (Days, Nights, Weekends and Holidays) separately reimbursed</p><p><b>Requirements</b></p><p>&middot; Maintenance/ trades/construction back office or property management experience - strongly preferred</p><p>&middot; Call center, medical back office, or emergency dispatch experience - encouraged to apply</p><p>&middot; General computer literacy: saving/converting files, internet search, AI chat - required</p><p>&middot; MS Office 365 Suite (provided by company): Outlook, Word, Excel - basic knowledge required, intermediate/advanced preferred</p><p>&middot; Experience collaborating virtually with MS Teams, Zoom, or equivalent</p><p>&middot; Experience with CMM systems a plus: Service Channel, Corrigo, IFM, FMPilot2, etc.</p><p>&middot; Strong communication skills - written &amp; verbal (most communication is via telephone)</p><p>&middot; Strong attention to detail - data entry and record keeping</p><p>&middot; Resiliency - must be able to work under pressure with evolving priorities and deadlines</p><p><b>Required Tech Hardware</b></p><p>&middot; High-speed internet connection</p><p>&middot; Laptop or desktop with Windows 10 or Windows 11, processor 1.6 GHz or faster, 8gb RAM, and at least 4 GB available hard disk space</p><p>&middot; Dual monitors</p><p>&middot; Cell phone with unlimited long distance and internet hot spot (in the event of an internet outage)</p><p>&middot; Private workspace with minimal background noise</p><p><b>Benefits</b></p><p><b>Benefits</b></p><p>&middot; 401(k) matching up to 4% after 1 year of employment</p><p>&middot; Medical Insurance (50% employee contribution for self, 100% employee contribution for family members)</p><p>&middot; Dental, Vision &amp; Life insurance (100% employee contribution)</p><p>&middot; Seven (7) federal paid holidays</p><p>&middot; Paid time off</p><p>&middot; Parental leave</p><p>&middot; Professional development aid</p><p>&middot; $75/quarter IT equipment reimbursement after 6 months employment</p><p>&middot;Extra pay for on-call shifts</p><p>Job Type: Full-time</p><p>Schedule: 8-hour shift, Monday-Friday with On-call requirements</p><p>Work Location: Remote</p><p>Job Type: Full-time</p><p>Pay: $19.00 - $21.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: Remote</p>

Service Coordinator/Dispatcher

Team Solutions

<div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>COLLEGE STATION</b></p></div></div></div></div></div></div></div></div></div></div><div></div><div><div><div><div><p><b>
Who is T.E.A.M. Solutions?</b></p>
<p>Established in 2001, T.E.A.M. Solutions is a rapidly growing company providing energy management and building automation solutions. We provide design, installation and support services to industry-leading clientele in fields such as Healthcare, Education, Manufacturing, Oil and Gas, and Large chain retailers to name a few.</p><p><br>
</p><p><b>Employment Type: </b>Full-time Salaried, with benefits.</p><br>
<p></p>
<p><b>Job Description: </b>The Support Coordinator &amp; Dispatcher serves as the primary point of contact for service clients, answering incoming calls and coordinating work orders from request to completion. This role is responsible for communicating with clients and field personnel, and ensuring service work is efficiently dispatched, documented, and closed out. This position plays an important role in the overall success of our company. An individual in this position will be required to have strong communication, computer, and people skills.</p><br>
<p></p>
<p><b>Key Responsibilities:</b></p>
<ul><li><p>Answer and manage incoming customer phone calls in a professional and courteous manner</p>
</li>
<li><p>Receive, create, and coordinate service work orders for commercial and industrial clients</p>
</li>
<li><p>Gather and accurately document service details, including scope of work, location, and urgency</p>
</li>
<li><p>Work with our Remote Support Specialist and Support Team Leads to schedule and dispatch technicians based on availability, skill set, priority, and location</p>
</li>
<li><p>Monitor work order progress and follow up to ensure jobs are completed on time</p>
</li>
<li><p>Update clients on scheduling, delays, and job status as needed</p>
</li>
<li><p>Coordinate emergency or priority service calls when required</p>
</li>
<li><p>Maintain accurate records in dispatch, work order, and job management systems</p>
</li>
<li><p>Process workorder close-outs, including confirmation of completion and required documentation</p>
</li>
<li><p>Coordinate with Support Manager, Team Leads, and billing staff to ensure smooth workflow</p>
</li>
<li><p>Handle customer questions, concerns, or service issues and escalate when appropriate</p>
</li>
<li><p>Support general administrative tasks related to service operations</p>
</li>
<li><p>Other duties as assigned</p></li></ul><br>
<p></p><p><b>Qualifications:</b></p>
<ul><li><p>Associate Degree preferred</p>
</li>
<li><p>5+ years of applicable experience</p>
</li>
<li><p>Previous experience in construction, skilled trades, or subcontractor service coordination preferred</p>
</li>
<li><p>Strong verbal communication and phone etiquette</p>
</li>
<li><p>Ability to multitask and manage multiple service requests in a fast-paced environment</p>
</li>
<li><p>Excellent organizational and time-management skills</p>
</li>
<li><p>Strong attention to detail and accuracy in data entry</p>
</li>
<li><p>Customer service&ndash;oriented mindset with problem-solving abilities</p>
</li>
<li><p>Comfortable using scheduling, dispatch, and work order software systems</p>
</li>
<li><p>Proficient in basic computer applications (email, spreadsheets, job tracking systems)</p></li></ul><br>
<p></p><p><b>Personal/Character: </b>T.E.A.M. is looking for individuals who are hardworking, honest, driven, detail-oriented with an excellent attitude!</p><p><br>
</p></div></div></div></div><div></div><div><div><div><div><p><b>Why Choose T.E.A.M. Solutions, LLC</b>:</p>
<ul><li><p>Highly competitive compensation package, including: Laptop, Cell Phone, Company Paid Medical &amp; Dental Insurance, Paid Holidays, PTO, 401k Plan, 401k Company Match, Profit Sharing, Flexible Spending Account Plan, Life Insurance, and Short-Term Disability Insurance.</p>
</li>
</ul><ul><li><p>Unlimited opportunities for career growth in various cities including Houston, Galveston, Austin, Dallas, San Antonio, College Station, Corpus Christi and Waco.</p>
</li>
</ul><ul><li><p>Committed to providing career development and continuing education to our employees.</p>
</li>
</ul></div></div></div></div><div></div><div><div><div><div><div><div><div><p><b>To apply for this exciting position, please fill out the Application For Employment PDF and email to </b><b>jobs@teamsol.net</b><b> along with a copy of your resume.</b></p></div></div></div></div></div></div></div></div></div></div></div></div><div></div>

SUPPORT COORDINATOR & DISPATCHER

John H Carter / ControlWorx

<div><p><b>I. Essential Duties &amp; Responsibilities</b></p>
<ul>
<li>Responsible for the initial screening of incoming work orders, identification of scope, and analysis of the required level of planning, including applicable QA/QC requirements for jobs</li>
<li>Conducts field walk-downs to identify and document job requirements, including any specific safety hazards that may be encountered during the execution of work.</li>
<li>Develop comprehensive work packages that include man hours, required crafts, equipment, external resources, parts, materials, and any associated engineering or technical documentation, specifications, and drawings.</li>
<li>Perform queries in SAP</li>
<li>Provide off hour support for maintenance issues, materials, or services as necessary.</li>
<li>Create and maintain job plans for repetitive maintenance activities.</li>
<li>Provide planning and support for equipment outages, unit shutdowns, and plantwide turnarounds.</li>
<li>Able to accurately measure the maintenance backlog in its various forms and continually maintain no less than 2 weeks&rsquo; work of ready backlog.</li>
<li>Monitor the lifecycle of work orders, up to and including, close-out when work is complete.</li>
<li>Maintain a professional image and follow all relevant John H. Carter Co., Inc. policies and procedures.</li>
<li>Perform other tasks as assigned.</li>
<li>Assumes responsibility for your communication efforts, both internal to JHC and external, to ensure that all parties/stakeholders have a clear understanding as to accuracy and timeliness requirements</li>
<li>Assumes responsibility for related duties as required or special projects as assigned</li>
<li>Able and willing to work on-call and off shift as required by customers or management</li>
<li>Ability to work independently in a fast-paced environment</li>
<li>Work collaboratively with development staff and support staff to maintain thorough knowledge of product capabilities, and to ensure that all communications between John H. Carter Co., Inc. and its stakeholders are precise.</li>
<li>Must be able to provide technical advice and work closely with the I/E Superintendent, Maintenance Manager, and the reliability group</li>
<li>Duties and Responsibilities can change from time to time based on business needs, customer demands or other industry or job-related circumstances</li></ul><br>
<p></p>
<p><b>
II. Competencies</b></p>
<p>
To perform the job successfully, an individual should demonstrate the following:</p><br>
<p></p>
<p><b>
Core Skills</b></p>
<ul>
<li>Must be able to analyze existing and proposed equipment for applicability of the selected equipment in the intended application</li>
<li>Must have extensive knowledge of industrial instrumentation and their applications</li>
<li>Must be proficient with SAP, Primavera P6, Excel, and Outlook</li>
<li>Must be able to understand and interpret technical drawings such as P&amp;IDs, Loop Drawings, manuals, wiring diagrams, and guides</li>
<li>Associates degree in Industrial Instrumentation or related field is preferred.</li>
<li>Must exhibit highly professional communication skills</li>
<li>Must have excellent organizational skills</li></ul><br>
<p></p>
<p><b>
P</b><b>LEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.</b></p><br>
<p><b>
</b></p><p><b>If you wish to become an approved agency to assist us in our employment efforts, please submit your request to </b>careers@johnhcarter.com</p></div><p></p>

E & I Planner

Johnson Controls

<div><p><b>**** This position is Remote ****</b></p><h2 class="jobSectionHeader"><b>
What you will do</b></h2><p>
The role supports the Third-Party Portal (3PP) Transactional Support Manager by processing, monitoring, and coordinating customer work orders originating from third-party portals. The position ensures accurate entry, updating, documentation, and completion of service requests across multiple internal JCI systems, while maintaining compliance with customer requirements. The job requires ongoing collaboration with internal teams to drive resolution, maintain workflow accuracy, and deliver reliable reporting for assigned domains, customers, and portals.</p><p></p><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><p><b>
Work Order Processing &amp; System Updates</b></p><p>
Accept new work orders from Third-Party Portals (3PP).</p><p>
Create and manage service requests within JCI systems (Oracle ACE, Genesys, NxGen, Mastermind).</p><p>
Maintain accurate notes within both internal systems and third-party portals.</p><p>
Update service schedule dates in portals based on internal system data.</p><p>
Ensure compliance with customer-specific Not-to-Exceed (NTE) limits.</p><p>
Perform IVR check-ins and check-outs as required.</p><p>
Upload completion notes, inspection reports, and required documentation to the 3PP.</p><p>
Track work orders through invoice upload and finalization.</p><p></p><p><b>
Daily Coordination &amp; Problem Resolution</b></p><p>
Review the On-Hold report daily and address work orders requiring attention.</p><p>
Coordinate with internal teams (Service Support Coordinators and branch offices) via phone, email, or chat.</p><p>
Follow up on service progress and ensure work completion is accurately reflected on portals.</p><p>
Apply strong investigative and critical-thinking skills to resolve issues efficiently.</p><p></p><p><b>
Reporting</b></p><p>
Produce regular portal reporting for assigned domains (HVAC, Fire, Security), customers, and portals.</p><p></p><p><b>
Required Qualifications</b></p><p>
2&ndash;3 years of related work experience in the Fire domain.</p><p>
Proficient with JCI applications (Genesys and Oracle Ace)</p><p>
Skilled with Microsoft Office (Word, Excel, Outlook, Teams).</p><p>
Excellent written and verbal communication, customer service orientation, and strong critical-thinking abilities.</p><p>
High school diploma or equivalent.</p><p></p><h2 class="jobSectionHeader"><b>
Preferred Qualifications</b></h2><p>
Experience with JCI internal systems and SharePoint.</p><p>
Familiarity with third-party portals such as ServiceChannel, Ariba, Coupa, etc.</p><p></p><p><b>
HIRING HOURLY RANGE: $19.71 - $35 </b>(Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your</p><p>
background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us</p></div>

3PP Transactional Support Specialist

Walbec Group

<p></p><div><p><b>Job Description:
</b></p><p></p><div><div><div><div><p><b>Roles and Responsibilities
</b></p></div></div><div><div><ul><li><p>Assist shop supervisors in generating, opening, and closing work orders accurately and on time.
</p></li></ul></div><div><ul><li><p>Scan and upload documents into the 360 system, ensuring all files are organized and accessible.
</p></li></ul></div><div><ul><li><p>Work with the Shop Parts Manager to ensure parts availability and proper documentation for maintenance tasks.
</p></li></ul></div><div><ul><li><p>Create and set up Preventive Maintenance (PM) schedules, ensuring they align with maintenance needs and available resources.
</p></li></ul></div><div><ul><li><p>Build PM parts kits, verifying that all required parts are included and properly documented with P&amp;D (part and description) numbers.
</p></li></ul></div><div><ul><li><p>Code invoices to streamline the approval process and ensure accurate accounting for maintenance-related expenses.
</p></li></ul></div><div><ul><li><p>Assist with creating and maintaining reference parts tabs for easy access to essential part information.
</p></li></ul></div><div><ul><li><p>Regularly update equipment meters (e.g., hours, mileage) to keep track of equipment usage for maintenance purposes.
</p></li></ul></div><div><ul><li><p>Enter and maintain equipment details accurately in the 360 system to ensure complete and up-to-date records.
</p></li></ul></div><div><ul><li><p>Organize and track repair requests, ensuring timely processing and prioritization based on urgency.<br>
</p></li></ul></div></div></div></div><p></p><div><p>Qualifications and Education Requirements
</p></div><div><div><div><div><ul><li><p>High School Diploma or equivalent
</p></li></ul></div><div><ul><li><p>Excellent written and verbal communication skills to collaborate effectively with team members and vendors
</p></li></ul></div><div><ul><li><p>Strong knowledge of Microsoft Excel, including formulas, data management, and report generation
</p></li></ul></div><div><ul><li><p>Ability to thrive in a demanding environment and handle multiple tasks with shifting priorities
</p></li></ul></div><div><ul><li><p>Elevated level of comfort with computer software and system navigation
</p></li></ul></div><div><ul><li><p>Exceptional attention to detail, especially for data entry and documentation tasks
</p></li></ul></div><div><ul><li><p>Comfortable working in both office and shop environments as needed
</p></li></ul></div><div><ul><li><p>Willingness to become a power user of the E360 system, ensuring a prominent level of proficiency and troubleshooting capabilit y
</p></li></ul></div></div></div></div><div></div><div><div><div><div><p><b>Preferred Skills
</b></p></div></div><div><div><ul><li><p>E xperience with HCSS E360 system</p></li></ul></div></div></div></div></div><p></p>

Equipment Maintenance Support Assistant

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