workers' compensation adjuster

Builders Mutual Insurance

<div><p><b>At Builders Mutual, we believe in the power of teamwork to get the job done right.</b> Every day our team delivers comprehensive commercial insurance and trusted safety solutions to protect and advance the unique needs of the contractor community. Rooted in teamwork, inclusion, expertise, and community, we work together to serve better, achieve more, and build lasting impact.</p><div></div><p><b><br>
The</b><b> </b><b>OPPORTUNIT</b><b>Y</b></p><p>
Leverage your industry experience and join our team in this <b>Workers Compensation Claims Adjuster</b> role! We are seeking a workers&rsquo; compensation adjuster to provide front-line customer-focused handling of lost time complex claims for an assigned market. This adjuster will be responsible for all aspects of coverage, investigation, negotiation, and resolution within established best practices while utilizing independent judgment in decision-making and managing the claim in a prompt and thorough manner from inception through closure. <i>Because t</i><i>he success of our company is rooted in teamwork, the way we care about the people we work with and serve, </i><i>this hybrid role will work in our Raleigh office a minimum of two days with the flexibility </i><i>to work from home the remaining three days</i><i>.</i></p><div></div><p><b><br>
Your WORK as a WC Claims Adjuster will make a difference </b><b>as you</b><b>:</b></p><ul><li>
Handle all aspects of investigation and settlement of assigned claims to include interviewing insureds, claimants, witnesses, and physicians; evaluating and making recommendations regarding coverage of claims; determining liability and the total value of claims; negotiating settlements and making recommendations regarding litigation.</li><li>
Oversee litigated claims and manage litigation expenses within budget</li><li>
Monitor and adhere to periodic claim file diaries consistently create a written plan of action to facilitate ongoing claim management, quick resolution, and best possible outcome</li><li>
Interact regularly with agents/brokers, insureds, Risk Management, and Underwriting Department</li><li>
Ensure timely and independent compliance with all management directives and performance management standards</li><li>
Maintain professional and technical knowledge by attending Builders Mutual sponsored training classes plus participating in industry conferences and seminars</li></ul><div></div><p><b><br>
Skills to get the JOB done RIGHT:</b></p><ul><li>
3+ years of workers compensation litigated and lost time claims handling experience for Virginia, North Carolina, and/or Mississippi</li></ul><ul><li>
NC or reciprocal state adjuster license <b>required</b>; other licenses in our footprint are a plus
</li><li>Strong verbal and written communication, organizational, interpersonal, and problem-solving skills.</li><li>
Proficient in the use and knowledge of MS Office software; knowledge of policy processing and imaging systems</li><li>
Valid driver's license is required for occasional business travel</li><li>
Demonstrated ability to work independently with minimal supervision</li></ul><div></div><div><b><br>
Your Employee Experience at Builders Mutual</b></div><div>
At Builders Mutual, we&rsquo;re intentional about creating a workplace where people can do meaningful work, feel supported by leaders who care, and grow their careers with confidence. Great workplaces don&rsquo;t just happen &mdash; they&rsquo;re built with intention. You&rsquo;ll also be part of a team where people show up authentically, support one another, and take pride in what we&rsquo;re building together.</div><div>
</div><div><b>
We support you with:</b></div><ul><li>Competitive compensation and a performance bonus program</li><li>Comprehensive benefits that support your wellbeing today and your future tomorrow</li><li>19 days of PTO to start, plus your birthday off and 11 additional paid holidays</li><li>37.5-hour workweek, including Fridays ending at 2:30 PM</li><li>Professional development through Builders University</li><li>Everyday Wins recognition with swag and extra time off</li><li>8 paid Volunteer Time Off (VTO) hours to give back</li></ul></div>

Workers Compensation Adjuster II

WCF Insurance

<div><p>WCF Insurance, an &quot;A&quot; rated insurance carrier, continues to grow and is seeking a motivated professional to join our outstanding Claims team. At WCF, we take pride in our strong culture, comprehensive benefits, and collaborative environment.</p><p>
Our team is committed to delivering exceptional customer service to our policyholders and agents. We support our adjusters with caseloads well below industry standards, allowing the time and focus needed to manage claims effectively. In addition, our proprietary claims system-designed by claims professionals-prioritizes efficiency, usability, and strong claim outcomes.</p><p></p><p><b><br>
Position Overview</b></p><p>
The Claims Department has an immediate opening for a Worker's Compensation Disability Adjuster to manage claims in Utah and Nevada. This is a full time, exempt position that offers the opportunity for hybrid work (3 days per week in office, based on location.)</p><p>
This role may be filled at the Disability Adjuster or Senior Adjuster level, based on experience and qualifications.</p><p>
Candidates must reside within 50 miles of one of the following offices:</p><ul><li>
Sandy, Utah</li><li>
St. George, Utah</li><li>
Las Vegas, Nevada</li></ul><p>
All new hires are required to attend onboarding at our home office in Sandy, Utah for their first week of employment with WCF Insurance. Training will then continue in person at the designated office location.</p><p></p><p><b><br>
Key Responsibilities</b></p><ul><li>
The Worker's Compensation Disability Adjuster is responsible for managing claims from initial report through resolution, including:</li><li>
Investigating claims, documenting findings, and determining coverage and liability</li><li>
Managing industrial accident and occupational disease claims</li><li>
Reviewing and interpreting medical records and supporting documentation</li><li>
Coordinating the legal, medical, and disability components of each claim</li><li>
Collaborating with injured workers, policyholders and agents, medical providers and vendors, internal WCF departments, and Jurisdictional Divisions of Industrial Relations and other stakeholders.</li><li>
Ensuring compliance with all applicable statutory and regulatory requirements</li></ul><p></p><p><b><br>
Qualifications</b></p><p>
The ideal candidate will have:</p><ul><li>
Minimum of 2 years of workers' compensation disability adjusting experience</li><li>
Strong understanding of Nevada DIR rules and procedures and/or Utah statutes and regulations</li><li>
Working knowledge of medical terminology</li><li>
Excellent communication and interpersonal skills</li><li>
Strong investigative, organizational, and analytical abilities</li><li>
High attention to detail</li><li>
Multi-line claims experience (preferred)</li></ul><p><b>
Licensing Requirement:</b> Candidates residing outside Nevada must obtain a Nevada adjuster license within 45 days of hire, as required by state law.</p><p>
Internal applicants must have at least six months in their current role, maintain acceptable performance, and notify their current supervisor prior to applying.</p><p></p><p><b><br>
Benefits</b></p><p>
WCF Insurance offers an extensive compensation package. Benefits include Medical, Dental, and Vision insurance, company paid life insurance, 401K with a generous 6% employer match and additional benefits such as an Employee Assistance Program and time off to volunteer. All employees earn 4 weeks of vacation their first year.</p><p></p><p><b><br>
Compensation</b></p><ul><li>
Disability Adjuster: $69,400 - $95,300 annually.</li><li>
Senior Adjuster: $80,000 - $109,900 annually.</li></ul><p>
Compensation is based on location, experience, and education.</p><p></p><p><b><br>
OUR PEOPLE</b></p><p>
WCF strives to provide an excellent work experience and cultivate an inclusive environment where anyone who embodies our values will thrive</p><p></p><p><b><br>
WCF INSURANCE IS AN EQUAL OPPORTUNITY EMPLOYER</b></p><p>
WCF Insurance provides equal employment opportunity to all qualified applicants and employees regardless of race, color, religion, sex, age, national origin, veteran status, disability that can be reasonably accommodated, or any other basis prohibited by federal, state, or local law.</p></div><p></p>

Worker's Compensation Disability Adjuster

City of Colorado Springs, CO

<div><div><div><div><div><b>Salary</b></div>
</div><div><div>$60,588.64 - $72,735.46 Annually</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Human Resources - City of Colorado Springs, CO</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Classified - Full Time</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>18189</div>
</div></div></div><div><div><div><div><b>Division</b></div>
</div><div><div>Human Resources</div>
</div></div><div><div><div><b>Department</b></div>
</div><div><div>Claims Reserve Fund</div>
</div></div></div><div><div><div><div><b>Opening Date</b></div>
</div><div><div>06/10/2026</div>
</div></div><div><div><div><b>Closing Date</b></div>
</div><div><div>6/17/2026 4:00 PM Mountain</div>
</div></div></div><div><div><div><div><b>FLSA</b></div>
</div><div><div>Exempt</div></div></div></div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Description / Position Overview</b></h2></div>
<p></p><div><p><b>Claims Adjuster I</b></p><b>
About the Job: </b>Join our dynamic Human Resources (HR) Risk Management team as we seek talented and driven individuals to fill our Claims Adjuster I position! You will handle liability, worker's compensation, and subrogation claims in this crucial role through meticulous investigation, skillful evaluation, and decisive disposition. You will play a pivotal role in making informed decisions pertaining to the City&rsquo;s liability and authorizing settlements based on verifiable damages. This position requires an enthusiastic, detail-oriented, and motivated self-starter with a desire to learn, a high level of accuracy, and strong technical skills. If you are ready to bring your expertise to a role that makes a significant impact, we want to hear from you!<div><i>
This position is subject to budget required furloughs to be implemented in the 2026 calendar year.</i></div><p><b>
Come explore the possibilities a career with the City of Colorado Springs can offer!</b></p><p><b>
We're an accredited pay equity employer!</b></p><p>
Your starting pay will be within the posted hiring range based on your years of experience and education. See the full potential of growth for this position here:<b> </b><b>2026 Salary Schedule</b> (Download PDF reader)</p><div><b><br>
As a Claims Adjuster I, you will:</b></div><ul><li>
Investigate liability claims against the City; schedule interviews with City staff, claimants, and the public, virtually and in-person, for the purpose of data collection; and analyze and evaluate the city's liability exposure and compensatory damages</li><li>
Investigate employee injury (Workers&rsquo; Compensation) claims, determine compensability, coordinate treatment, and process filings as necessary</li><li>
Participate in subrogation of claims for the City by actively pursuing third parties for payment</li><li>
Assess and evaluate the facts, damages, and extent of injuries and property damage</li><li>
Recommend/set reserves in determining legal rights of recovery; monitor and assess claim reserves throughout the claim life</li><li>
Mitigate, negotiate, and prepare settlement agreements up to established authority levels</li><li>
Respond to public and staff inquiries in a courteous and timely manner; provide information within the area of assignment</li><li>
Thoroughly document claim activity in claims database; provide prompt detailed responses to appropriate parties including claimants and attorneys</li><li>
Work with employees, citizens, stakeholders, the Division of Workers&rsquo; Compensation, and attorneys to review and settle claims</li><li>
Document files; provide a sound tracking system for reporting and closing cases; and establish and maintain record</li><li>
Ensure compliance with all federal, state, and local laws, codes, and regulations</li></ul><ul><li>
Other duties as assigned</li><li><b>
Learn more about this job by reviewing the class specification on the </b><b>City of Colorado Springs Class Specifications page</b></li></ul><p><b>
We are looking for candidates who demonstrate:</b></p><i>
Knowledge of:</i><br>
<ul><li>
Colorado Governmental Immunity Act (CGIA)</li><li>
The Colorado Workers&rsquo; Compensation statutes and rules</li><li>
Claims investigation to determine liability, compensability, negotiate, and settle claims according to city's and state&rsquo;s laws, policies and procedures</li><li>
Pertinent federal, state, and local laws, codes and regulations</li><li>
Principles and procedures of record keeping evidence preservation, and technical report preparation</li><li>
Modern office technology and supporting software programs and database applications</li></ul><br>
<i>
Ability to:</i><br>
<ul><li>
Learn and apply pertinent federal, state, and local laws, codes and regulations</li><li>
Apply the Colorado Governmental Immunity Act (CGIA) to incoming claims to determine the city's immunity</li><li>
Apply Colorado Workers&rsquo; Compensation statutes to incoming employee injury reports to determine compensability</li><li>
Stay up to date on requirements pertaining to claims law, state compensation law, policies, procedures, benefits, and damage assessment methods</li><li>
Read and review property and auto estimates for damage</li><li>
Review medical notes as they apply to claims</li><li>
Seek information from various sources and initiate projects</li><li>
Engage in advanced negotiating and settlement meetings</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div>
<p></p><div><ul><li>One year of full-time professional analytical experience processing and adjusting liability, workers' compensation, benefits, and/or insurance claims, including experience in a medical and/or behavioral health setting.</li><li>
Bachelor's degree from an accredited college or university</li></ul><i>
We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education.</i></div><p></p>
<div><h2 class="jobSectionHeader"><b>Preferred Qualifications</b></h2></div>
<div><p><i>The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.</i></p><br>
<ul><li>
Experience handling liability and subrogation claims</li><li>
Public sector Risk Management experience</li><li>
Experience using Origami</li><li>
Experience with Microsoft Office applications</li><li>
Strong negotiating and settlement skills</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Information</b></h2></div>
<p></p><div><div><b>Please contact Shereen Ross at </b><b>Shereen.Ross@coloradosprings.gov</b><b> with any questions about this position.</b></div></div><br>
<p></p>
</div><div></div><div><div><p><b>Equal Opportunity Employer</b></p>
<p><i>The City of Colorado Springs is committed to a welcoming culture that values our employees' unique individual qualities and fosters a welcoming environment where people want to be</i></p><br>
<p></p>
<p>The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.</p>
<p>NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.<br>
<br>
The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.<br>
<br>
Apply to Join Our Team</p>
<ul><li><p>Please visit the City of Colorado Springs Careers page and review our opportunities. Click on Apply button to complete an online application for any position of interest. All job applicants will need to create a new login and online application (unless you already have a Government Jobs user ID and password).</p>
</li></ul><ul><li><p>Completing your application in full, including the entire work experience section, will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.</p>
</li></ul><ul><li><p>Applicants may redact information from their resumes, certifications, transcripts, or any other additional application materials that identify the applicant&rsquo;s age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.</p>
</li></ul><ul><li><p>We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability Program. More information can be found at the Colorado Department of Regulatory Agencies Licensing Portability page</p>
</li></ul><ul><li><p>Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position&rsquo;s closing date and time listed in the job posting. HR will review the last application you submit for a position.</p>
</li></ul><p>The City's job classifications, including physical demands and descriptions, can be found on the Colorado Springs Class Specifications page<br>
<br>
You can view the status of your application on the City of Colorado Springs Careers page.</p>
<p>To be notified of future career opportunities sign up for job alerts on the Job Alerts page.</p></div></div></div>

Claims Adjuster I

Norton Healthcare

<div>Responsibilities:
<div>
The Workers' Compensation Specialist investigates by interviewing all parties involved. Performs data analysis by assisting with report building and loss run reports and presentation to key audiences. Responsible for the OSHA recordkeeping and year-end submission. Completes other tasks as needed to assist workers' compensation department.</div>
Qualifications:
<div><b>
Required:</b></div><ul><li>
Three years of Kentucky workers' compensation claims experience. Three years of OSHA recordkeeping experience.
</li><li>Kentucky adjuster license
</li></ul><div><b>Desired:</b></div><ul><li>
One year report design and analyses.
</li><li>Bachelor Degree, Claims Designation, OSHA Training</li></ul></div>

Workers' Compensation Specialist, Days

TEEMA Group

<div><p><b>Claims Examiner III &ndash; Workers&rsquo; Compensation</b></p><p><b>
Role Summary</b></p><p>
The Claims Examiner III is responsible for independently managing the full lifecycle of Workers&rsquo; Compensation indemnity claims, from initial reporting through final resolution. Operating with minimal supervision, this role requires strong analytical judgment, regulatory knowledge, and a commitment to delivering timely, accurate, and compliant claim outcomes.</p><p>
This position plays a critical role in supporting employers and injured employees by ensuring claims are handled with professionalism, urgency, and integrity. The ideal candidate is organized, service-oriented, and confident in navigating complex claim scenarios within established authority levels and statutory guidelines.</p><p>
This is an excellent opportunity for an experienced claims professional seeking autonomy, responsibility, and meaningful impact in a structured and collaborative office environment.</p><p><b>
Duties &amp; Responsibilities</b></p><ul><li><p>
Manage loss-time Workers&rsquo; Compensation claims within Texas jurisdiction from inception through closure</p></li><li><p>
Investigate, evaluate, and determine compensability in accordance with statutory regulations and internal guidelines</p></li><li><p>
Administer and issue benefit payments accurately and within required timelines</p></li><li><p>
Ensure compliance with all applicable state laws, regulatory standards, and client-specific handling instructions</p></li><li><p>
Prepare detailed, formal captioned reports that meet client documentation requirements</p></li><li><p>
Communicate effectively and professionally with clients, claimants, employers, attorneys, and internal stakeholders</p></li><li><p>
Provide exceptional customer service while assisting employers and injured employees in understanding the Workers&rsquo; Compensation process</p></li><li><p>
Maintain organized, accurate claim files and documentation</p></li><li><p>
Demonstrate strong time management and sense of urgency in claim handling</p></li><li><p>
Collaborate with management and fellow claims professionals to ensure consistent, high-quality outcomes</p></li><li><p>
Consistently maintain on-site office attendance in a timely manner to support team operations and client engagement</p></li><li><p>
other duties as assigned</p></li></ul><p><b>
Required Qualifications</b></p><ul><li><p>
High School Diploma or GED required</p></li><li><p>
Minimum five (5) years of related Workers&rsquo; Compensation claims handling experience, or equivalent combination of education and experience</p></li><li><p>
Current Texas Workers&rsquo; Compensation Adjuster License</p></li><li><p>
Strong knowledge of Texas Workers&rsquo; Compensation statutes and indemnity claim handling</p></li><li><p>
Ability to manage claims independently with minimal supervision</p></li><li><p>
Excellent written and verbal communication skills</p></li><li><p>
Strong organizational skills and attention to detail</p></li><li><p>
Professional demeanor with a positive, team-oriented attitude</p></li><li><p>
Ability to interact effectively with clients, claimants, and internal teams</p></li></ul><p><b>
Desired Qualifications</b></p><ul><li><p>
Bachelor&rsquo;s degree in Business, Risk Management, Insurance, or related field (preferred)</p></li><li><p>
Experience handling complex or high-exposure indemnity claims</p></li><li><p>
Demonstrated ability to prepare formal client-ready reports</p></li><li><p>
Proven track record of delivering high-quality customer service</p></li><li><p>
Strong problem-solving and decision-making skills</p></li></ul><p><b>
About the Organization</b></p><p>
This organization is a professional risk management and claims administration firm committed to delivering responsive, compliant, and high-quality claims services. The culture emphasizes accountability, collaboration, and client satisfaction while empowering employees with the autonomy and support needed to succeed.</p><p><b>
Location &amp; Work Type</b></p><p>
On-site position in an office environment.</p><p>
Full-time, exempt role. Regular in-office attendance is required due to the collaborative and client-facing nature of the position.</p>
#Workwolf</div>

Claims Examiner III

<div><p><b>Overview:</b><br>
We are seeking an experienced Workers&rsquo; Compensation Claims Examiner III to support a high-volume claims environment in Irving, TX. This is a fully on-site position requiring in-office attendance five (5) days per week with no hybrid or remote option available. Under minimal supervision, this role is responsible for managing all aspects of indemnity claims handling from inception through resolution, within established authority and regulatory guidelines. This position requires consistent in-office collaboration with internal staff, claimants, employers, and leadership to ensure timely and compliant claims administration.<br>
<br>
<b>What you will be doing:</b></p><ul><li><p>
Manage Texas loss time Workers&rsquo; Compensation claims from inception to closure</p></li><li><p>
Investigate, evaluate, and determine compensability of claims</p></li><li><p>
Administer indemnity and medical benefits in compliance with TX statutory requirements</p></li><li><p>
Ensure claims handling aligns with internal Best Practices and client handling guidelines</p></li><li><p>
Prepare formal captioned reports in accordance with claim requirements</p></li><li><p>
Communicate professionally with claimants, employers, attorneys, and internal stakeholders</p></li><li><p>
Assist employers and employees in understanding the Workers&rsquo; Compensation claims process</p></li><li><p>
Maintain accurate documentation and ensure timely claims processing</p></li><li><p>
Provide high-quality customer service throughout the life of the claim</p></li><li><p>
Maintain strong organization and sense of urgency in a deadline-driven environment</p></li></ul><p><b>
What you must have:</b></p><ul><li><p>
Active Texas Workers&rsquo; Compensation Adjuster License</p></li><li><p>
Minimum of 5+ years of Texas Workers&rsquo; Compensation claims experience</p></li><li><p>
Experience managing public entity claims and First Responder claims</p></li><li><p>
Strong knowledge of Texas Workers&rsquo; Compensation laws and regulations</p></li><li><p>
Excellent written and verbal communication skills</p></li><li><p>
Ability to manage multiple claims in a fast-paced environment</p></li><li><p>
High School Diploma or GED required</p></li><li><p>
Bachelor&rsquo;s Degree in a related field preferred</p></li></ul><p><b>
Other Information:</b><br>
Work Environment<br>
This position requires:</p><ul><li><p>
Daily interaction with internal team members and external stakeholders</p></li><li><p>
Full-time, on-site attendance</p></li><li><p>
Ability to work collaboratively in a professional office setting</p></li><li><p>
Use of standard office equipment including computer, copier, and printer</p></li></ul><p><b>
Additional Requirements</b></p><ul><li><p>
Ability to pass background check and drug screening</p></li><li><p>
Authorized to work in the United States</p></li></ul><p><b><br>
Salary/Rate Range: </b>$36.53 &ndash; $38.46 per hour<br>
<br>
<b>Term:</b> 3-4 Month Contract (Potential Extension)<br>
If you are a talented, experienced Claims Adjuster/Examiner with an active Texas Workers Compensation license looking for a door into a large organization submit your resume now!</p><p></p><p><b>
If you're interested, please reply to this advertisement or directly email your resume to me at DSalgado@teemagroup.com or by calling/texting (949) 295-5951.</b></p><p><b>
I strive to reply within 48 hours. Looking forward to connecting with you soon. Thank you!</b></p>
#Workwolf</div>

Workers Compensation Claims Examiner

City of Colorado Springs

<div>
 <strong>
  Description / Position Overview
  <br/>
  <br/>
 </strong>
 <strong>
  Claims Adjuster I
  <br/>
  <br/>
 </strong>
 <strong>
  About the Job:
 </strong>
 Join our dynamic Human Resources (HR) Risk Management team as we seek talented and driven individuals to fill our Claims Adjuster I position! You will handle liability, worker's compensation, and subrogation claims in this crucial role through meticulous investigation, skillful evaluation, and decisive disposition. You will play a pivotal role in making informed decisions pertaining to the City&rsquo;s liability and authorizing settlements based on verifiable damages. This position requires an enthusiastic, detail-oriented, and motivated self-starter with a desire to learn, a high level of accuracy, and strong technical skills. If you are ready to bring your expertise to a role that makes a significant impact, we want to hear from you!
 <br/>
 <br/>
 <em>
  This position is subject to budget required furloughs to be implemented in the 2026 calendar year.
  <br/>
  <br/>
 </em>
 <strong>
  Come explore the possibilities a career with the City of Colorado Springs can offer!
  <br/>
  <br/>
 </strong>
 <strong>
  We're an accredited pay equity employer!
  <br/>
  <br/>
 </strong>
 Your starting pay will be within the posted hiring range based on your years of experience and education. See the full potential of growth for this position here:
 <strong>
  2026 Salary Schedule
  <br/>
  <br/>
 </strong>
 <strong>
  As a Claims Adjuster I, You Will
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Investigate liability claims against the City; schedule interviews with City staff, claimants, and the public, virtually and in-person, for the purpose of data collection; and analyze and evaluate the city's liability exposure and compensatory damages
  </li>
  <li>
   Investigate employee injury (Workers&rsquo; Compensation) claims, determine compensability, coordinate treatment, and process filings as necessary
  </li>
  <li>
   Participate in subrogation of claims for the City by actively pursuing third parties for payment
  </li>
  <li>
   Assess and evaluate the facts, damages, and extent of injuries and property damage
  </li>
  <li>
   Recommend/set reserves in determining legal rights of recovery; monitor and assess claim reserves throughout the claim life
  </li>
  <li>
   Mitigate, negotiate, and prepare settlement agreements up to established authority levels
  </li>
  <li>
   Respond to public and staff inquiries in a courteous and timely manner; provide information within the area of assignment
  </li>
  <li>
   Thoroughly document claim activity in claims database; provide prompt detailed responses to appropriate parties including claimants and attorneys
  </li>
  <li>
   Work with employees, citizens, stakeholders, the Division of Workers&rsquo; Compensation, and attorneys to review and settle claims
  </li>
  <li>
   Document files; provide a sound tracking system for reporting and closing cases; and establish and maintain record
  </li>
  <li>
   Ensure compliance with all federal, state, and local laws, codes, and regulations
  </li>
  <li>
   Other duties as assigned
  </li>
  <li>
   Learn more about this job by reviewing the class specification on the City of Colorado Springs Class Specifications page
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge Of
  <br/>
  <br/>
 </strong>
 <strong>
  We are looking for candidates who demonstrate:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Colorado Governmental Immunity Act (CGIA)
  </li>
  <li>
   The Colorado Workers&rsquo; Compensation statutes and rules
  </li>
  <li>
   Claims investigation to determine liability, compensability, negotiate, and settle claims according to city's and state&rsquo;s laws, policies and procedures
  </li>
  <li>
   Pertinent federal, state, and local laws, codes and regulations
  </li>
  <li>
   Principles and procedures of record keeping evidence preservation, and technical report preparation
  </li>
  <li>
   Modern office technology and supporting software programs and database applications
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Ability To
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Learn and apply pertinent federal, state, and local laws, codes and regulations
  </li>
  <li>
   Apply the Colorado Governmental Immunity Act (CGIA) to incoming claims to determine the city's immunity
  </li>
  <li>
   Apply Colorado Workers&rsquo; Compensation statutes to incoming employee injury reports to determine compensability
  </li>
  <li>
   Stay up to date on requirements pertaining to claims law, state compensation law, policies, procedures, benefits, and damage assessment methods
  </li>
  <li>
   Read and review property and auto estimates for damage
  </li>
  <li>
   Review medical notes as they apply to claims
  </li>
  <li>
   Seek information from various sources and initiate projects
  </li>
  <li>
   Engage in advanced negotiating and settlement meetings
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   One year of full-time professional analytical experience processing and adjusting liability, workers' compensation, benefits, and/or insurance claims, including experience in a medical and/or behavioral health setting.
  </li>
  <li>
   Bachelor's degree from an accredited college or university
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education.
  <br/>
  <br/>
 </em>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <em>
  The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Experience handling liability and subrogation claims
  </li>
  <li>
   Public sector Risk Management experience
  </li>
  <li>
   Experience using Origami
  </li>
  <li>
   Experience with Microsoft Office applications
  </li>
  <li>
   Strong negotiating and settlement skills
   <br/>
   <br/>
  </li>
 </ul>
 Additional Information
 <br/>
 <br/>
 <strong>
  Please contact Shereen Ross at Shereen.Ross@coloradosprings.gov with any questions about this position.
  <br/>
  <br/>
 </strong>
 <strong>
  Equal Opportunity Employer
  <br/>
  <br/>
 </strong>
 <em>
  The City of Colorado Springs is committed to a welcoming culture that values our employees' unique individual qualities and fosters a welcoming environment where people want to be
  <br/>
  <br/>
 </em>
 The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.
 <br/>
 <br/>
 NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.
 <br/>
 <br/>
 The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.
 <br/>
 <br/>
 Apply to Join Our Team
 <br/>
 <br/>
 <ul>
  <li>
   Please visit the City of Colorado Springs Careers page and review our opportunities. Click on Apply button to complete an online application for any position of interest. All job applicants will need to create a new login and online application (unless you already have a Government Jobs user ID and password).
  </li>
  <li>
   Completing your application in full, including the entire work experience section, will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.
  </li>
  <li>
   Applicants may redact information from their resumes, certifications, transcripts, or any other additional application materials that identify the applicant&rsquo;s age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.
  </li>
  <li>
   We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability Program. More information can be found at the Colorado Department of Regulatory Agencies Licensing Portability page
  </li>
  <li>
   Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position&rsquo;s closing date and time listed in the job posting. HR will review the last application you submit for a position.
   <br/>
   <br/>
  </li>
 </ul>
 The City's job classifications, including physical demands and descriptions, can be found on the Colorado Springs Class Specifications page
 <br/>
 <br/>
 You can view the status of your application on the City of Colorado Springs Careers page.
 <br/>
 <br/>
 To be notified of future career opportunities sign up for job alerts on the Job Alerts page.
 <br/>
 <br/>
 <strong>
  Working for the City of Colorado Springs is Rewarding!
  <br/>
  <br/>
 </strong>
 Please visit the City of Colorado Springs' Total Rewards Site for additional benefits information.
 <br/>
 <br/>
 The City of Colorado Springs is a place where people want to come to work each day. We have a culture of excellence, and we strive to provide our employees with the very best overall career experience and Total Rewards. We are proud to offer a comprehensive and competitive benefits program to meet the needs of our employees and their families.
 <br/>
 <br/>
 01
 <br/>
 <br/>
 What is your highest level of education completed?
 <br/>
 <br/>
 <ul>
  <li>
   Less than high school
  </li>
  <li>
   High school, GED or equivalent
  </li>
  <li>
   Associate's Degree
  </li>
  <li>
   Bachelor's Degree
  </li>
  <li>
   Master's Degree or above
   <br/>
   <br/>
  </li>
 </ul>
 02
 <br/>
 <br/>
 How many years of full-time analytical experience do you have in processing and adjusting claims?
 <br/>
 <br/>
 <ul>
  <li>
   None
  </li>
  <li>
   Less than 1 year
  </li>
  <li>
   More than 1 year
  </li>
  <li>
   More than 2 years
  </li>
  <li>
   More than 3 years
  </li>
  <li>
   More than 4 years
  </li>
  <li>
   More than 5 years
  </li>
  <li>
   More than 6 years
  </li>
  <li>
   More than 7 years
  </li>
  <li>
   More than 8 years
  </li>
  <li>
   More than 9 years
   <br/>
   <br/>
  </li>
 </ul>
 03
 <br/>
 <br/>
 Which of the following do you have experience in? Select all that apply.
 <br/>
 <br/>
 <ul>
  <li>
   Handling liability and subrogation claims
  </li>
  <li>
   Public sector Human Resources or Risk Management experience
  </li>
  <li>
   Using Origami software
  </li>
  <li>
   Negotiating and settlements
  </li>
  <li>
   None of the above
   <br/>
   <br/>
  </li>
 </ul>
 04
 <br/>
 <br/>
 Please tell us more about your relevant experience, including where and when you gained this experience, and what job duties you were responsible for.
 <br/>
 <br/>
 05
 <br/>
 <br/>
 Which of the following statements best describes your proficiency using the Microsoft Office suite, specifically Outlook, Excel, and Word?
 <br/>
 <br/>
 <ul>
  <li>
   I get by, but nothing beats good old-fashioned pen and paper.
  </li>
  <li>
   I'm not a pro, but these systems don't prevent me from getting my work done.
  </li>
  <li>
   I'm pretty confident in at least 2 of these systems. I'll google anything I don't already know.
  </li>
  <li>
   I'm a wiz! I can't get enough of Excel pivot tables, Outlook calendaring, and advanced document formatting.
  </li>
  <li>
   Required Question
  </li>
 </ul>
</div>


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