workers' compensation specialist

Latitude Subrogation Services

<div>Remote Workers Compensation Subrogation Specialist
Looking To Join a Winning Team and Work 100% Remotely?
Look no further, move your career in the right direction with Latitude Subrogation Services! At Latitude you will join a dynamic and fast paced environment that is growing.
Come join our people first culture and enjoy excellent employee benefits such as comprehensive health, dental, vision, short and long term disability insurance, life insurance, and paid time off, (PTO). We also offer 401k matching and this position is also eligible for assistance with home internet expenses!
Who Are We?
Latitude Subrogation Services (LSS) provides comprehensive recovery solutions as a leader in subrogation outsourcing. We have been delivering our best-in-class recovery services since 1997! LSS has provided solutions for insurers, self-insured entities, third party administrators and specialty risk companies as a subrogation vendor and purchaser of subrogation assets.
Our Core Values: These values are the very foundation of our success, both internally and for our clients, and are deeply rooted in every member of the Latitude Family.
<ul><li>Honesty and fairness</li>
<li>Integrity in all aspects of our business</li>
<li>Maintaining a respected reputation</li>
<li>Teamwork</li>
<li>Long-term relationships with client partners</li>
<li>Win/Win for clients and employees</li>
</ul>
Position Summary: Responsible for the complete subrogation process of investigation, negotiation, and settlement of workers compensation claims that have been identified to have subrogation potential as assigned.
Technical/Functional Responsibilities:
<ul><li>Subrogation Process - Navigates through our proprietary database and electronic documents to process and resolve claims with subrogation potential.</li>
<li>Subrogation Knowledge - Ability through experience and education to appropriately handle workers compensation subrogation files of moderate to high complexity.</li>
<li>Documentation - Prioritize and appropriately document all activities for recovery. Document files including all conversations with all parties related to the claim, in-coming and out-going correspondence, current file updates, subrogation analysis, file resolution recommendations, applicable state negligence laws and statutes.</li>
<li>Technical Proficiency - Ability to work in multiple computer systems efficiently and understand basic computer programs such as Outlook, Word, and Excel.</li>
</ul>
Behavioral Competencies:
<ul><li>Strong Work Ethic - Take ownership of tasks and see them through to completion. Honor commitments and fulfill promises.</li>
<li>Working Remotely - Ability to work remotely with excellent time management, self-discipline, and organizational skills.</li>
<li>Fast Pace - Ability to multi-task and thrive in a fast-paced work environment.</li>
<li>Attention to Detail - Responsible for the accuracy and clarity of all documents.</li>
<li>Customer Services and Communication Skills - Proven communication skills with a strong phone presence in extensive communication. Must be able to handle difficult conversations and exhibit conflict management skills.</li>
<li>Team Focused and Goal Oriented - Ability to work within a team environment in a positive and cooperative manner.</li></ul></div>

Workers Compensation Subrogation Specialist

Dayton Freight

<div>Overview:
<div></div><div>
The Claim Specialist serves as the primary contact for the processing and management of company accidents, injuries, or other insurance related matters.</div> 
<div></div>
Responsibilities:
<ul><li>Manage accidents for all lines of coverage including workers compensation, liability, auto, and property for the company</li><li>
Analyze and evaluate accident/claim reports and work with others internally to understand extent of loss and applicability to insurance and/or liability</li><li>
Identify and analyze employee first report of employee injuries to determine if they are compensable</li><li>
Work with third party administrators in managing all workers compensation injuries based on state laws</li><li>
Assist the Risk Manager with the analysis of cost regarding workers compensation injuries</li><li>
Assist in the development and implementation of an effective post-loss injury program</li><li>
Manage and oversee and TWAP light duty program</li><li>
Oversee claims management and claim litigation processes</li><li>
Collaborate with legal counsel, adjusters, and other appropriate personnel on pertinent claims matters</li><li>
Assist the Risk Manager on losses and negotiate settlements, within established authority</li></ul>
Qualifications:
<ul><li>Possess a High School Diploma.</li><li>
Possess knowledge of multi-state workers&rsquo; compensation laws, cost management and return to work practices.</li><li>
Possess good written and oral communication skills and the ability to present information in an appropriate manner to various groups including executive management, peers and external partners.</li></ul>
Benefits:
<ul><li>Stable and growing organization</li><li>
Competitive weekly pay</li><li>
Quick advancement</li><li>
Professional, positive and people-centered work environment</li><li>
Modern facilities</li><li>
Comprehensive benefits package: Health, Dental, Vision, AD&amp;D, 401(k), etc.</li><li>
Paid holidays (8); paid vacation and personal days</li></ul><div>
transportation, trucking, LTL, culture, family oriented, claims, insurance, accidents, workers comp, workers compensation</div></div>

Claim Specialist

West Shore Home

Position: Claim Specialist
 Location: Greensboro, NC (ONSITE)
 Schedule: Monday-Friday
 
Who We Are: 
West Shore Home is growing at an explosive rate. To do so, we must operate at an above average pace to meet our mission of Bringing Happiness to Every Home. We are goal oriented and take extreme ownership of our work. Our vision is to become America’s Most Admired Home Remodeling Brand®. West Shore Home operates at its best when every employee works to achieve their individual potential. To facilitate this, West Shore Home provides the structure and support to challenge you as you grow professionally, provides fair compensation as you progress in your career, and offers tools to achieve personal satisfaction.
 
Purpose of Position: 
The Claims Specialist manages workers’ compensation and liability claims to ensure timely reporting, documentation, and resolution. This role works closely with employees, managers, insurance providers, and HR to support post-accident care, maintain compliance with OSHA reporting requirements, and ensure accurate tracking of workplace injuries and related leave.
 
Key Role Accountabilities: 
<ul>
<li>Submit workers’ compensation and liability claims to insurance providers and maintain communication with employees, managers, and carriers throughout the claim lifecycle.</li>
<li>Authorize injury care and drug screens with approved medical facilities and collect physician documentation, treatment updates, and screening results.</li>
<li>Review and approve accident and incident reports within the HRIS system and communicate with managers to ensure accurate and timely report submission.</li>
<li>Identify incidents that require investigation in partnership with the Claims Manager and review reports for safety compliance, including proper PPE use.</li>
<li>Track employee follow-up appointments, missed workdays, and work restrictions; coordinate with managers and HR on scheduling adjustments, accommodations, and return-to-work updates.</li>
<li>Maintain OSHA logs and documentation, including annual OSHA 300 reporting and required workplace postings, and support the Claims Manager with disputed claims or litigation matters.</li>
</ul>
Must-Have/Preferred Requirements: 
<ul>
<li>High School Diploma or GED required.</li>
<li>2+ years of experience in an HR, safety, or claims-related role.</li>
<li>High attention to detail and ability to manage multiple priorities.</li>
<li>Experience with HRIS systems preferred.</li>
<li>Must have a smartphone or smart device to access company systems with two-factor authentication.</li>
</ul>
Benefits: 
<ul>
<li>Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)</li>
<li>401(k) plans with company match</li>
<li>HSA plan with company match</li>
<li>Paid holidays and paid time off (PTO)</li>
<li>Employee Referral Program</li>
<li>Employee Discount Program</li>
<li>Paid training and unlimited professional growth potential</li>
</ul>
Culture and Community: 
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation’s top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
 West Shore Home strives to Bring Happiness to Every Home® and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: https://westshorehome.com/community/
 
It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.

Claims Specialist

Berkley

<div>Company Details:<div></div><div> 
BerkleyNet is an innovative workers compensation insurance provider that does all our business online. Our Goal? To make doing business &ldquo;Ridiculously Fast. Amazingly Easy.&rdquo;
</div>Responsibilities:
<div>
The Return to Work (RTW) Specialist advances BerkleyNet&rsquo;s mission of delivering exceptional workers compensation outcomes by facilitating safe, timely, and sustainable return‑to‑work plans for injured employees. The role serves as a strategic partner to employers, injured workers, medical providers, and internal claims teams, ensuring that modified duty opportunities are identified, communicated, and implemented effectively. This position directly contributes to loss cost management, improved recovery outcomes, and an elevated customer experience by reducing disability duration and supporting early, collaborative return‑to‑work solutions.</div><ul><li>
Coordinate individualized return‑to‑work plans that align with medical restrictions, employer capabilities, and jurisdictional requirements.</li><li>
Monitor medical progress and work status to ensure plans remain appropriate and updated as conditions evolve.</li><li>
Identify modified duty opportunities by partnering with employers to understand job tasks, essential functions, and potential accommodations.</li><li>
Evaluate work capacity and readiness using medical documentation, provider input, and claim facts.</li><li>
Recommend claim strategies that support early return‑to‑work, including transitional duty, ergonomic adjustments, or alternative placements.</li><li>
Exercise authority to approve or escalate RTW decisions in accordance with company guidelines and best practices.</li><li>
Collaborate with injured workers to set expectations, address barriers, and support a positive recovery experience.</li><li>
Partner with employers to educate them on RTW best practices, modified duty options, and program benefits.</li><li>
Communicate with medical providers to clarify restrictions, obtain updated work status, and align treatment plans with RTW goals.</li><li>
Maintain accurate RTW documentation within claim files, ensuring clarity, timeliness, and regulatory compliance.</li><li>
Track and report RTW metrics such as days away from work, transitional duty utilization, and program effectiveness.</li><li>
Ensure adherence to jurisdictional requirements related to work status forms, communication timelines, and accommodation obligations.</li><li>
Identify trends and opportunities to enhance BerkleyNet&rsquo;s RTW program, tools, and employer resources.</li><li>
Support training and education initiatives for internal teams and external partners on RTW processes and best practices.</li><li>
Visibly supports the overall claims adjusting and managed care functions in multiple jurisdictions</li><li>
Assist claims management in monitoring and researching jurisdictional case law and statutory legal trends</li><li>
Demonstrate the use of tact and discretion in all communications and provides a positive contribution to the morale of the claims department</li><li>
Lead special projects as assigned by senior claims management</li><li>
Continuously strives to improve our product and business results through innovation</li></ul><div>
Obtain and maintain adjuster license in multiple jurisdictions as required</div>
Qualifications:
<ul><li>Minimum of 2+ years of technical claims handling experience with a heavy emphasis on workers&rsquo; compensation claims in multiple jurisdictions</li><li>
Supervisory experience a plus, but not required</li><li>
Consistently display a high-level of ownership, drive, and accountability</li><li>
Acts as an informal leader</li><li>
Excellent written, verbal, interpersonal and relationship building skills</li><li>
Exceptional time management and organization skills</li><li>
Strong insurance business acumen and leadership skills</li><li>
Ability to work independently and strategically problem solve</li><li>
Strong analytical and critical thinking skills</li><li>
Ability to diplomatically manage conflict</li><li>
Ability to develop relationships within the organization and work effectively across departments</li><li>
Strong discretion and integrity in dealing with highly confidential and sensitive information</li><li>
Display a high degree of attention to detail</li></ul><div>
Education</div><ul><li>
Bachelor&rsquo;s degree or equivalent work experience</li><li>
AIC, ARM, CCP or CPCU insurance designation preferred</li></ul>
Additional Company Details: The Company is an equal employment opportunity employer. We do not accept any unsolicited resumes from external recruiting firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. Base salary &amp; Benefits include Health, dental, vision, life, disability, wellness, paid time off, 401(k) and profit-sharing plans. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Additional Requirements: &bull;Low to moderate level of travel (up to 10% - 15% of time) &bull;Ability to travel nationally to attend legal hearings, conferences, trainings, file reviews, audits, and business partner meetings</div>

Return to Work Specialist

CorVel Corporation

<div>The Senior Claims Indemnity Specialist handles complex and high-profile Workers' Compensation claims following company standards. This role works closely with case managers and attorneys, manages subrogation, and negotiates settlements. The Senior Claims Specialist ensures the best possible outcome for the claim, meeting customer service expectations, and supporting the goals of the Claims Department and CorVel.

This is a remote position.

ESSENTIAL FUNCTIONS &amp; RESPONSIBILITIES:
<ul>
<li>Receives claim, confirms policy coverage and acknowledgement of the claim</li>
<li>Determines validity and compensability of the claim by investigating and gathering information regarding the claim and files necessary documentation with state agencies</li>
<li>Establishes reserves and authorizes payments within reserving authority limits</li>
<li>Develops and manages well documented action plans with the case manager and outcomes manager to reduce overall cost of the claim</li>
<li>Coordinates early return-to-work efforts with the appropriate parties</li>
<li>Manages subrogation and litigation of claim as it applies</li>
<li>Manages potential claim recoveries of all types</li>
<li>Reports claims to the excess carrier when applicable</li>
<li>Communicates claim status with the customer and claimant</li>
<li>Adheres to client and carrier guidelines and participates in claims review as needed</li>
<li>Develops and maintains professional customer relationships</li>
<li>Complies with rules and regulations of applicable state</li>
<li>Additional duties as assigned</li></ul> 


KNOWLEDGE &amp; SKILLS:
<ul>
<li>Excellent written and verbal communication skills</li>
<li>Ability to assist team members to develop knowledge and understanding of claims practice</li>
<li>Ability to identify, analyze and solve problems</li>
<li>Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets</li>
<li>Strong interpersonal, time management and organizational skills</li>
<li>Ability to work both independently and within a team environment</li>
<li>Knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers&rsquo; Compensation</li></ul> 


EDUCATION &amp; EXPERIENCE:
<ul>
<li>Bachelor's degree or a combination of education and related experience</li>
<li>Minimum of 3 years&rsquo; industry experience and claim handling</li>
<li>Self-Insured Certificate preferred</li>
<li>State Certification as an experienced Examiner</li></ul> 


PAY RANGE:

CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.

Pay Range: $59,681 &ndash; $96,123

A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management

In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. 


ABOUT CORVEL:

CorVel, a certified Great Place to Work&reg; Company, is a national provider of industry-leading risk management solutions for the workers&rsquo; compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

#LI-Remote</div>

Senior Indemnity Claims Specialist

Mendocino Farms

<div>
 
 
 Job Title:
 
 Human Resources Business Partner (HRBP)
 
 
 
 Reports To:
 
 Director of HR
 
 
 
 FLSA Status:
 
 Exempt
 
 
 
 Location:
 
 Dallas, Base Camp
 
 
 
 Target Hiring Range:
 
 $63,000-$87,000 plus annual bonus
 
 
 
 
 
 We are
 
 Mendocino Farms
 
 , a unique, fast-casual restaurant concept breaking all the old paradigms of the restaurant business. At Mendocino Farms, we exist to sell more than just sandwiches, we sell happy.
 
 
 
 
 
 We are where the neighborhood comes together over inspired sandwiches and soulful salads made from thoughtfully sourced ingredients. Our name comes from legendary Mendocino County, a town known for pioneering the slow food movement and sustainable farming. At Mendo, we make daily decisions that reinforce our values of being trailblazers, learning and growing, building a &lsquo;we&rsquo; culture, winning the day for our guests and our team members to ultimately, selling happy!
 
 
 
 
 
 
 Summary
 
 
 
 As a Human Resources Business Partner (HRBP) for Mendocino Farms, you will serve as a strategic and operational partner to leaders, with a primary focus on Employee Relations and Workers&rsquo; Compensation. You will provide expert guidance on complex workplace issues, including performance management, investigations, conflict resolution, and policy interpretation, ensuring fair, consistent, and legally compliant practices. This role is responsible for managing and overseeing the timely processing of workers&rsquo; compensation claims, reviewing accident reports for accuracy and completeness, ensuring appropriate investigations are conducted, and supporting compliance with all applicable federal, state, and local regulations.
 
 
 
 
 
 You will analyze workforce and risk trends to develop proactive HR and safety-related solutions, identify training needs, and support leaders in fostering positive, productive work environments. In collaboration with the People Team and cross-functional partners, you will contribute to strategic programs that strengthen employee engagement, reduce risk, and support organizational effectiveness.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Serve as a strategic HR partner to HR Directors, Directors of Operations, General Managers, and Managers by providing guidance on employee relations, performance management, and compliance matters.
 </li>
 <li>
 Manage and resolve complex team member relations issues, including conducting objective and timely investigations, and providing coaching, counseling, and support related to disciplinary actions, conflict resolution, and corrective measures.
 </li>
 <li>
 Address team member concerns and work with leaders to improve morale, productivity, retention, and overall working relationships.
 </li>
 <li>
 Provide interpretation and guidance on HR policies, procedures, and applicable employment laws to ensure consistent and compliant practices.
 </li>
 <li>
 Maintain in-depth knowledge of federal, state, and local employment and workers&rsquo; compensation regulations to mitigate legal risk and ensure regulatory compliance.
 </li>
 <li>
 Evaluate accident reports and workers&rsquo; compensation claims, reviewing medical documentation, witness statements, and investigation results for accuracy and appropriate claim handling.
 </li>
 <li>
 Oversee processing of medical bills and temporary disability benefits, reviewing documentation to determine eligibility and authorize payments when appropriate.
 </li>
 <li>
 Maintain subrogation records for incidents involving third parties and prepare reimbursement documentation as needed.
 </li>
 <li>
 Advise and support managers in workplace accident investigations, including interviewing witnesses and collecting documentation.
 </li>
 <li>
 Analyze accident and injury data to identify trends and safety risks, providing recommendations for corrective actions and injury prevention strategies.
 </li>
 <li>
 Train managers on workers&rsquo; compensation procedures, accident reporting, return-to-work processes, and proper documentation practices.
 </li>
 <li>
 Prepare and maintain accurate case files, including medical summaries, investigation findings, correspondence, and regulatory forms.
 </li>
 <li>
 Partner with the People Team and cross-functional departments to develop programs, policies, and initiatives that support employee engagement, safety, and organizational effectiveness.
 </li>
 <li>
 Analyze workforce and risk-related trends with HR leadership to develop proactive solutions and targeted training programs.
 </li>
 <li>
 Identify training and coaching needs for leaders and business units and support the development of learning initiatives.
 </li>
 <li>
 Conduct research and stay current on best practices in employee relations, workers&rsquo; compensation, and occupational health through professional development and external partnerships.
 </li>
 </ul>
 
 
 
 
 
 Leadership Competencies
 
 
 <ul>
 <li>
 
 Leadership:
 
 Demonstrates self-awareness and emotional intelligence by positively contributing to the success of the team and Mendo, treating others with kindness and consideration, understanding the impact of personal strengths and opportunities on others, and seeking feedback while responding constructively without defensiveness, excuses, or blame.
 </li>
 <li>
 
 Team Building:
 
 Fosters a collaborative environment by supporting team members and collaborators through personal accountability, encouraging ownership in others&rsquo; roles, and contributing to a culture where everyone&rsquo;s contributions are recognized and valued.
 </li>
 <li>
 
 Ownership &amp; Accountability
 
 : Takes responsibility for their actions and contributions, consistently seeks to positively impact the team and organization, demonstrates self-awareness of strengths and opportunities, and accepts feedback constructively without defensiveness, excuses, or blame.
 </li>
 <li>
 
 Communication:
 
 Communicates clearly, thoughtfully, and with integrity, actively listens to understand different perspectives, expresses ideas and concerns with confidence, and seeks feedback from leaders and peers to continuously improve communication effectiveness.
 </li>
 <li>
 
 Drive for Results:
 
 Demonstrates a strong focus on achieving outcomes within the scope of their role, sets ambitious goals, contributes ideas to improve team and organizational performance, and learns from both successes and challenges to enhance future results.
 </li>
 <li>
 
 Business Acumen:
 
 Demonstrates a clear understanding of how individual work impacts the organization&rsquo;s overall financial success and consistently acts responsibly and ethically in the use of resources, including money, time, and property.
 </li>
 <li>
 
 Continuous Improvement:
 
 Proactively identifies opportunities to enhance processes, products, and outcomes, supports change and transformation by seeking to understand the &ldquo;why,&rdquo; and approaches problems with openness to new solutions and ways of working.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements
 
 :
 
 <ul>
 <li>
 Bachelor&rsquo;s degree preferred, ideally in HR, Business, or other related field
 </li>
 <li>
 Minimum of 3 years of experience resolving complex Workers&rsquo; Compensation and Employee relations issues
 </li>
 <li>
 Experience working in a multi-state, multi-unit organization is required
 </li>
 <li>
 Prior experience in restaurant, retail, or hospitality industry is preferred
 </li>
 <li>
 SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred
 </li>
 <li>
 The ability to commute/travel up to 25% within assigned region.
 </li>
 </ul>
 
 
</div>

Human Resources Business Partner

Pierce County Washington

<div><div><div><h2 class="jobSectionHeader">Description</h2></div>
<div><h2 class="jobSectionHeader">Summary</h2></div>
<div>Why it's a great opportunity: In this vital role serving Pierce County&rsquo;s 3,500 employees, you will be responsible for the administration of claims for the County&rsquo;s self-insured workers compensation program. You will frequently interpret and apply state rules and regulations, including RCWs and WACs. You will also develop and coordinate workers compensation claims processes in partnership with attorneys, Human Resources, Washington State L&amp;I, and the County&rsquo;s third-party administrator (TPA) to determine appropriate medical care and time loss benefits provided to injured employees. Utilizing software such as Workday, CorVel&rsquo;s CareMC system, Origami, and Excel will assist in tracking and reporting data for your analysis. Your expertise, efforts, and training of staff will keep our employees and leaders up to date on our Workers Compensation Program.
Why it's a great department: The Finance &amp; Enterprise Services Department delivers enterprise-wide services that support every County department and many external partners, ensuring Pierce County operates effectively, efficiently, and with strong public stewardship. Finance &amp; Enterprise Services staff provide a broad portfolio of high-impact, countywide services, including budgeting and performance management, fiscal services, procurement and contracting, information technology, general services, fleet services, and risk management.
Employees have the opportunity to work on strategic, enterprise-level initiatives, collaborate across departments, provide the operational and technical backbone which ensures the smooth delivery of services across the organization, and deliver critical analysis and decision support that informs leadership and shapes County priorities. The Finance &amp; Enterprise Services Department is focused on creating a culture where employees can help improve service delivery to make a meaningful impact on County operations and the community. The Department leads with safety, empowerment, and collaboration to create an environment where every person can contribute, challenge ideas, and continuously improve.
Learn more about the Finance &amp; Enterprise Services Department here.
How to be successful in the role: Your success in this role will be driven by strong emotional intelligence, sound judgement, and a high degree of discretion, along with the ability to build trusted partnerships across labor groups and departmental leadership. You will play a key role in educating leaders and staff on workers&rsquo; compensation policies while maintaining a disciplined focus on priorities, timelines, and deliverables. Your commitment to responsive customer service, effective oversight of third-party administrators, and thoughtful planning of case resolutions will position you for success.
Your future in this role: You will have access to a wide range of professional development resources, including robust online learning and ongoing training opportunities, to support your continued growth and success. Pierce County offers multiple pathways for career advancement, providing the opportunity to build a meaningful career while making a direct impact in the communities we serve.
Core daily responsibilities:<ul><li>
Serve as primary relationship manager with County&rsquo;s TPA and ensure they are reviewing all claims to ensure that all medical treatment, time loss compensation, vocational services, and permanent partial disability awards are appropriate and comply with industrial insurance law.</li><li>
Provide details to Human Resources and other Departments for the purpose of developing a light-duty return-to-work program to make light-duty job offers.</li><li>
Explain industrial insurance law and L&amp;I requirements to employers. Work directly with injured workers to guide them through the workers compensation process.</li><li>
Maintain a high level of productivity and confidentiality.</li><li>
Attend depositions, settlement conferences, and hearings. Provide settlement authority within scope and consult with the Risk Manager for settlement outside of your authority.</li><li>
Review appropriate claim reserves and manage reserve adequacy throughout life of claim.</li><li>
Act as the primary liaison with internal and external stakeholders to manage Workers Compensation claims and regulatory requirements.</li><li>
Collaborate with and provide recommendations to the Risk Manager on major decisions requiring review and approval.</li></ul>
A classification description with a more detailed list of essential functions can be found here.</div>
<div><h2 class="jobSectionHeader">Minimum Qualifications</h2></div>
<div><ul><li>Four (4) years of progressively responsible professional experience in workers compensation, accident investigations, contract assessments, safety or risk management audits, or other closely related field including workers compensation program management.</li><li>
Postsecondary education in public safety, human resource management, public or business administration, or closely related field may substitute for up to two (2) years of the required experience on a year-for-year basis.</li><li>
A resume and cover letter are required for this position.</li></ul>
As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.</div>
<div><h2 class="jobSectionHeader">Supplemental Information</h2></div>
<div>To be considered for this opportunity please:<ul><li>
Complete and submit a detailed online Pierce County Employment Application by selecting &quot;APPLY&quot; above or go to: www.piercecountywa.org/jobs.</li><li>
If you have a question about this opportunity, please email the Recruitment Team at PCHRRecruit@piercecountywa.gov and specify the Job Number and Title.</li><li>
If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.</li><li>
Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480, at least two days prior to the need.</li></ul>
This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 2 to 3 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes which may include assessments, phone screen, and interviews.
At Pierce County, diversity, equity, and inclusion means commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision. Employees of the County have local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home?</div>
</div><div></div><div><div>We are unable to sponsor or take over sponsorship of an employment visa at this time.</div></div></div>

Workers Compensation Analyst

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