workflow coordinator

RadNet

<div>Job Description:

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an Clinical Workflow Coordinator, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. 
You Will:<ul><li>
Observe existing workflow, document findings and recommend solutions to management to meet Company goals</li><li>
Proactively identify opportunities for process improvement and optimization.</li><li>
Partner with onsite management in order to review and implement new workflows, policies, and processes that promote</li><li>
efficiency and increase system functionality</li><li>
Maintain accurate records and documentation of workflow activities, to include changes, recommendations and resolutions that were during site visit</li><li>
Participate in and/or lead various projects as identified by the Strategic Initiatives Project Manager; projects may have an impact on a single site or be companywide.</li><li>
Participate in training staff on newly established and existing workflows</li><li>
Support and work closely with Clinical Operations Team, Regional and Site Operations Management, to include Northern CA and East Coast Operations as needed.</li><li>
Ensure exceptional customer service by promptly responding to inquiries, providing assistance and recommending solutions to meet the needs of the center.</li></ul>
If You Are:<ul><li>
Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.</li><li>
You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests &amp; colleagues.</li><li>
You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.</li></ul> 
To Ensure Success in This Role, You Must Have:<ul><li>
Proven experience in workflow coordination and/or administrative support</li><li>
Previous experience in a site and/or scheduling is preferred</li><li>
Working knowledge of Microsoft Office products</li><li>
Strong time management skills and the ability to prioritize and meet competing deadlines</li><li>
Self-motivated and proven ability to work both independently or effectively as a team with a variety of healthcare specialist</li><li>
Requires strong communication, analytical, problem-solving and presentation skills</li></ul><div>
We Offer:
</div><ul><li>Comprehensive Medical, Dental and Vision coverages.</li><li>
Health Savings Accounts with employer funding.</li><li>
Wellness dollars</li><li>
401(k) Employer Match</li><li>
Free services at any of our imaging centers for you and your immediate family.</li></ul>
Pay Range: $26.00 - $28.00 per hour
Pay Range: USD $26.00 - USD $28.00 /per hour Shift: Mornings Shift Variations: Monday &ndash; Friday 8:00am &ndash; 4:30pm pst</div>

Clinical Workflow Coordinator - Hybrid

RR Donnelley

<div>Company Description 
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry&rsquo;s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. 
Job Description 
Must be able to commute to Phoenix, AZ
Schedule: Friday - Tuesday, 3PM - 1130PM
Training: Monday - Friday, 9AM - 5PM (3-6 weeks)
Pay: $22.42 plus $2.00 shift differential
Responsibilities:<ul><li>
Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting, proofreading, editing, the styling of documents, printing, and conversion or saving documents to images (PDF)</li><li>
Coordinate, assign, distribute, prioritize, track and expedite workload to the department</li><li>
Interface with requesters to gather detailed information in order to better understand the nature and requirements of assignments</li><li>
Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion</li><li>
Direct requests to proper resources and coordinate with local and off-site office services</li><li>
Assist with proofreading tasks and quality control analysis during heavy volume periods</li><li>
Deliver projects within a reasonable, negotiated timeframe</li><li>
Perform other related duties and assist with special projects as assigned</li><li>
Maintain thorough knowledge of all firm-supported software packages</li><li>
Other duties as assigned</li></ul> 

Qualifications 
<ul><li>
Ability to work in a fast-paced environment and meet pressing deadlines</li><li>
Ability to produce quality work product</li><li>
Minimum typing speed of 60 wpm with 95% accuracy</li><li>
Excellent verbal and written communication skills</li><li>
Flexibility to work overtime as required</li><li>
High school diploma or equivalent required; Bachelor's degree or 2+ years of legal experience preferred</li><li>
Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook</li><li>
Experience and exposure to any of the below legal software and applications will be an added advantage: Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix Workspace</li><li>
Prior document processing experience in a team environment</li><li>
Knowledge of legal terminology preferred but not required</li><li>
Transcription experience a plus</li></ul> 

Additional Information 
The rate of pay for this role at the noted RRD location is $22.42 / hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD&rsquo;s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. 
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans</div>

Legal Workflow Coordinator - 2nd Shift (Onsite)

<div>Company Description 
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry&rsquo;s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. 
Job Description 
Must be able to commute to Phoenix, AZ
Schedule: Tuesday - Saturday, 11PM - 730AM
Training: Monday - Friday, 9AM - 5PM (3-6 weeks)
Pay: $22.42 plus $3.00 shift differential
Fully Onsite
Responsibilities:<ul><li>
Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting, proofreading, editing, the styling of documents, printing, and conversion or saving documents to images (PDF)</li><li>
Coordinate, assign, distribute, prioritize, track and expedite workload to the department</li><li>
Interface with requesters to gather detailed information in order to better understand the nature and requirements of assignments</li><li>
Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion</li><li>
Direct requests to proper resources and coordinate with local and off-site office services</li><li>
Assist with proofreading tasks and quality control analysis during heavy volume periods</li><li>
Deliver projects within a reasonable, negotiated timeframe</li><li>
Perform other related duties and assist with special projects as assigned</li><li>
Maintain thorough knowledge of all firm-supported software packages</li><li>
Other duties as assigned</li></ul> 

Qualifications 
<ul><li>
Ability to work in a fast-paced environment and meet pressing deadlines</li><li>
Ability to produce quality work product</li><li>
Minimum typing speed of 60 wpm with 95% accuracy</li><li>
Excellent verbal and written communication skills</li><li>
Flexibility to work overtime as required</li><li>
High school diploma or equivalent required; Bachelor's degree or 2+ years of legal experience preferred</li><li>
Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook</li><li>
Experience and exposure to any of the below legal software and applications will be an added advantage: Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix Workspace</li><li>
Prior document processing experience in a team environment</li><li>
Knowledge of legal terminology preferred but not required</li><li>
Transcription experience a plus</li></ul> 

Additional Information 
The rate of pay for this role at the noted RRD location is $22.40/hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD&rsquo;s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
#WLPHX
#LI-Onsite
#LI-NH1<div></div>
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans</div>

Legal Workflow Coordinator - 3rd Shift (Onsite)

PULSE (EMEA REGION)

<div>
 Position Overview
 
 
 We are looking for a highly organized, detail-oriented, and reliable Administrative Assistant to join our growing remote operations team. This role is essential in supporting administrative processes across regional teams in the MENA region, including the UAE, Qatar, and Saudi Arabia.
 
 
 This is an entry-level opportunity designed for individuals who want to build a strong foundation in administrative support, operations coordination, data management, and workflow organization. The ideal candidate thrives in structured environments, values accuracy, and takes pride in maintaining organized and dependable systems.
 
 
 In this role, you will help ensure smooth day-to-day operations by managing records, updating trackers, monitoring workflows, and maintaining clear, accurate documentation. Your work will contribute directly to operational efficiency by ensuring information is complete, consistent, and accessible.
 
 
 No prior professional experience is required&mdash;training and structured guidance will be provided. Success in this role depends on attention to detail, consistency, accountability, and clear written communication.
 
 
 Key Responsibilities
 
 
 Administrative Data Management &amp; Record Keeping
 
 
 <ul>
 <li>
 Maintain and update spreadsheets and internal databases (Google Sheets / Excel)
 </li>
 <li>
 Review data for accuracy, completeness, and formatting consistency
 </li>
 <li>
 Standardize information across records (names, contact details, regions, notes)
 </li>
 <li>
 Identify duplicates, errors, and missing information
 </li>
 <li>
 Flag unclear or incomplete data for follow-up
 </li>
 <li>
 Organize files using structured naming conventions and folder systems
 </li>
 <li>
 Maintain logs of updates and corrections
 
 
 </li>
 </ul>
 Task &amp; Workflow Coordination
 
 
 <ul>
 <li>
 Review and categorize incoming administrative requests
 </li>
 <li>
 Assign or route tasks to appropriate team members
 </li>
 <li>
 Track tasks from assignment through completion
 </li>
 <li>
 Follow up on overdue or incomplete items
 </li>
 <li>
 Maintain clear status updates and documentation
 </li>
 <li>
 Communicate proactively when clarification is needed
 
 
 </li>
 </ul>
 Tracking, Logs &amp; Reporting
 
 
 <ul>
 <li>
 Update operational trackers for ongoing, pending, and completed work
 </li>
 <li>
 Log daily activities, issues, and follow-ups
 </li>
 <li>
 Prepare brief progress summaries
 </li>
 <li>
 Monitor recurring issues or workflow gaps
 </li>
 <li>
 Escalate inefficiencies or process concerns
 </li>
 <li>
 Support reporting with accurate, organized data
 
 
 </li>
 </ul>
 Scheduling &amp; Coordination Support
 
 
 <ul>
 <li>
 Assist with team availability and calendar updates
 </li>
 <li>
 Send reminders for deadlines and required actions
 </li>
 <li>
 Track onboarding steps, milestones, or checklist progress
 </li>
 <li>
 Support coordination to ensure no steps are missed
 
 
 </li>
 </ul>
 Quality Assurance &amp; Documentation
 
 
 <ul>
 <li>
 Review work for accuracy and compliance before submission
 </li>
 <li>
 Maintain consistent file structures and naming standards
 </li>
 <li>
 Ensure documents are organized and easy to access
 </li>
 <li>
 Support updates to internal documentation and SOPs
 </li>
 <li>
 Uphold high standards of data quality and organization
 
 
 </li>
 </ul>
 Performance Expectations
 
 
 <ul>
 <li>
 Maintain high accuracy with minimal errors
 </li>
 <li>
 Demonstrate strong attention to detail
 </li>
 <li>
 Deliver consistent output and reliable task completion
 </li>
 <li>
 Communicate clearly and professionally
 </li>
 <li>
 Follow up proactively on missing or unclear information
 </li>
 <li>
 Maintain strong organizational and file management habits
 </li>
 <li>
 Adhere to structured processes and SOPs
 </li>
 <li>
 Remain accountable in a remote work environment
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Basic proficiency in Google Sheets or Microsoft Excel
 </li>
 <li>
 Strong written communication skills
 </li>
 <li>
 Ability to follow instructions carefully
 </li>
 <li>
 Detail-oriented with strong organizational skills
 </li>
 <li>
 Comfortable performing repetitive administrative tasks
 </li>
 <li>
 Ability to work independently in a remote setting
 </li>
 <li>
 Reliable internet connection and computer access
 </li>
 <li>
 Entry-level candidates welcome (training provided)
 
 
 </li>
 </ul>
 Work Details
 
 
 <ul>
 <li>
 Location: Fully Remote
 </li>
 <li>
 Region Supported: MENA (UAE, Qatar, Saudi Arabia)
 </li>
 <li>
 Schedule: Flexible with consistent availability required
 </li>
 <li>
 Hours: Full-time or part-time depending on workload
 </li>
 <li>
 Compensation: Based on experience and engagement
 
 
 </li>
 </ul>
 Ideal Candidate Profile
 
 
 <ul>
 <li>
 Starting a career in administration or operations
 </li>
 <li>
 Prefers structured, process-driven work
 </li>
 <li>
 Enjoys organizing data and maintaining systems
 </li>
 <li>
 Values consistency and accuracy
 </li>
 <li>
 Interested in a long-term remote career path
 
 
 </li>
 </ul>
 Growth &amp; Career Development
 
 
 <ul>
 <li>
 Gain experience in:
 </li>
 <li>
 Remote operations and workflow coordination
 </li>
 <li>
 Data and task management systems
 </li>
 <li>
 Internal reporting and documentation
 </li>
 <li>
 Potential career progression:
 </li>
 <li>
 Senior Administrative Assistant
 </li>
 <li>
 Operations Coordinator
 </li>
 <li>
 Quality Assurance Specialist
 </li>
 <li>
 Workflow Analyst
 </li>
 <li>
 Team Lead
 </li>
 <li>
 Operations Supervisor
 
 
 </li>
 </ul>
 Why Join Us?
 
 
 <ul>
 <li>
 100% remote work environment
 </li>
 <li>
 Entry-level friendly with full training
 </li>
 <li>
 Clear expectations and structured workflows
 </li>
 <li>
 Growth-focused team culture
 </li>
 <li>
 Exposure to MENA regional operations
 </li>
 <li>
 Long-term career development opportunities
 </li>
 <li>
 If you are organized, detail-driven, and looking for a stable remote role with growth potential, we encourage you to apply.
 
 
 </li>
 </ul>
 If you are organized, detail-oriented, and looking for a stable remote role with growth potential, we encourage you to apply.
</div>

Administrative Professional (Remote) - Operations & Office Support

<div>
 Position Overview
 
 
 We are looking for a highly organized, dependable, and detail-oriented Administrative Assistant to join our growing remote operations team. This role supports administrative workflows and operational processes across teams serving the MENA region (UAE, Qatar, and Saudi Arabia).
 
 
 This is an excellent entry-level opportunity for individuals interested in building a career in administrative support, operations coordination, and data management. The ideal candidate thrives in structured environments, values accuracy, and takes pride in maintaining organized, reliable systems.
 
 
 In this role, you will help streamline daily operations by maintaining records, tracking workflows, and ensuring that information is accurate, complete, and accessible.
 
 
 Key Responsibilities
 
 
 
 Data Management &amp; Record Keeping
 
 
 
 <ul>
 <li>
 Maintain and update spreadsheets and internal databases (Google Sheets / Excel)
 </li>
 <li>
 Review data for accuracy, completeness, and consistency
 </li>
 <li>
 Standardize formats (names, contact details, regional tags, etc.)
 </li>
 <li>
 Identify duplicates, errors, or missing information
 </li>
 <li>
 Organize files using structured naming conventions
 </li>
 <li>
 Maintain logs of updates and corrections
 </li>
 <li>
 Support reporting through clean, reliable datasets
 
 
 </li>
 </ul>
 
 Task &amp; Workflow Coordination
 
 
 
 <ul>
 <li>
 Review and categorize incoming administrative requests
 </li>
 <li>
 Assign or route tasks to appropriate team members
 </li>
 <li>
 Track task progress from start to completion
 </li>
 <li>
 Follow up on delayed or incomplete tasks
 </li>
 <li>
 Maintain clear documentation of task statuses
 </li>
 <li>
 Communicate effectively when clarification is needed
 
 
 </li>
 </ul>
 
 Tracking, Logs &amp; Reporting
 
 
 
 <ul>
 <li>
 Update operational trackers for completed, pending, and in-progress work
 </li>
 <li>
 Log daily activities, issues, and updates
 </li>
 <li>
 Prepare short progress summaries
 </li>
 <li>
 Identify recurring issues or workflow gaps
 </li>
 <li>
 Escalate inefficiencies when necessary
 </li>
 <li>
 Support reporting with organized documentation
 
 
 </li>
 </ul>
 
 Scheduling &amp; Coordination Support
 
 
 
 <ul>
 <li>
 Assist with team availability coordination
 </li>
 <li>
 Update calendars based on instructions
 </li>
 <li>
 Send reminders for deadlines and milestones
 </li>
 <li>
 Track onboarding progress or checklist completion
 </li>
 <li>
 Help ensure tasks and timelines stay on track
 
 
 </li>
 </ul>
 
 Quality Assurance &amp; Documentation
 
 
 
 <ul>
 <li>
 Review work for accuracy and formatting consistency
 </li>
 <li>
 Maintain organized folder structures
 </li>
 <li>
 Ensure documents are easy to access and locate
 </li>
 <li>
 Support updates to internal documentation and SOPs
 </li>
 <li>
 Uphold documentation and process standards
 
 
 </li>
 </ul>
 Performance Expectations
 
 
 <ul>
 <li>
 High accuracy with minimal errors
 </li>
 <li>
 Strong attention to detail
 </li>
 <li>
 Consistent task completion and reliability
 </li>
 <li>
 Clear, professional communication
 </li>
 <li>
 Proactive follow-ups on missing or unclear information
 </li>
 <li>
 Strong organizational and file management skills
 </li>
 <li>
 Ability to follow structured processes (SOPs)
 </li>
 <li>
 Accountability in a remote work environment
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Basic proficiency in Google Sheets or Microsoft Excel
 </li>
 <li>
 Strong written communication skills
 </li>
 <li>
 Ability to follow instructions carefully
 </li>
 <li>
 Detail-oriented and organized mindset
 </li>
 <li>
 Comfortable with repetitive administrative tasks
 </li>
 <li>
 Ability to work independently in a remote setting
 </li>
 <li>
 Reliable internet connection and suitable computer
 
 
 </li>
 </ul>
 
 No Prior Experience Required &mdash; Full Training And Onboarding Provided
 
 
 
 Work Details
 
 
 <ul>
 <li>
 Location: Fully Remote
 </li>
 <li>
 Region Supported: MENA (UAE, Qatar, Saudi Arabia)
 </li>
 <li>
 Schedule: Flexible, with consistent availability required
 </li>
 <li>
 Hours: Full-time or part-time
 </li>
 <li>
 Compensation: Based on experience and engagement
 
 
 </li>
 </ul>
 Ideal Candidate
 
 
 <ul>
 <li>
 Is starting a career in administration or operations
 </li>
 <li>
 Prefers structured, process-driven work
 </li>
 <li>
 Enjoys organizing data and systems
 </li>
 <li>
 Values consistency and clarity
 </li>
 <li>
 Wants a long-term remote career path
 
 
 </li>
 </ul>
 Growth &amp; Career Development
 
 
 
 You Will Gain Exposure To
 
 
 
 <ul>
 <li>
 Remote operations management
 </li>
 <li>
 Workflow coordination
 </li>
 <li>
 Data systems and tracking tools
 </li>
 <li>
 Reporting and documentation processes
 
 
 </li>
 </ul>
 
 Potential Career Progression
 
 
 
 <ul>
 <li>
 Senior Administrative Assistant
 </li>
 <li>
 Operations Coordinator
 </li>
 <li>
 Quality Assurance Specialist
 </li>
 <li>
 Workflow Analyst
 </li>
 <li>
 Team Lead or Operations Supervisor
 
 
 </li>
 </ul>
 We prioritize internal growth and provide clear advancement paths for high-performing team members
 
 
 Why Join Us
 
 
 <ul>
 <li>
 100% remote work
 </li>
 <li>
 Entry-level friendly with training provided
 </li>
 <li>
 Structured workflows and clear expectations
 </li>
 <li>
 Growth-focused environment
 </li>
 <li>
 Exposure to international operations
 </li>
 <li>
 Long-term career opportunities
 
 
 </li>
 </ul>
 If you are detail-oriented, organized, and looking for a stable remote role with growth potential, we encourage you to apply.
</div>

Administrative Professional - Operations & Office Support - Remote

Dulles Motorcars

Job Overview We are seeking a highly organized and experienced Automotive Shop Dispatcher to join our team. The ideal candidate will be responsible for efficiently assigning work to technicians, ensuring optimal workflow in the shop, and maintaining clear communication between service advisors, technicians, and customers. This role is critical to maximizing shop productivity, maintaining high customer satisfaction, and ensuring timely completion of vehicle repairs and services.Key Responsibilities:<ul><li>Assign repair orders to technicians based on skill level, efficiency, and availability</li><li>Monitor shop workflow and technician productivity to maintain an even, efficient workload</li><li>Communicate effectively with Service Advisors, Technicians, and the Parts Department</li><li>Review repair orders for accuracy, completeness, and proper MPI/video documentation</li><li>Track vehicle status and provide updates to advisors on progress or delays</li><li>Assist with quality control and time management on shop repairs</li><li>Maintain a clean and organized dispatch area</li><li>Support leadership in achieving departmental goals for productivity, CSI, and efficiency</li></ul>Qualifications:<ul><li>Prior technician experience or extensive automotive repair knowledge is required</li><li>Proven ability to manage shop workflow and prioritize repairs</li><li>Strong communication, organization, and multitasking skills</li><li>Knowledge of warranty procedures and repair order documentation</li><li>Familiarity with Reynolds preferred</li><li>Positive attitude, team-player mindset, and attention to detail</li></ul>What We Offer:<ul><li>Competitive pay based on experience</li><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li><li>Career growth opportunities within company</li><li>Supportive management and a family-like team atmosphere</li></ul>Schedule:<ul><li>9-hour shift</li><li>Full-time</li><li>Day shift</li><li>Workdays: Monday to Friday with rotating Saturday</li></ul>Join us in delivering top-tier automotive care by coordinating our talented team of technicians! Your energy and expertise will drive our success while providing outstanding service experiences for our valued customers.Pay: $50,000.00 - $70,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Automotive Shop Dispatcher

MARS Healthcare Network

Job description:We are looking for talent who are able to work as Workflow Success Executive, serve as a liaison between the support team, physician, and clients to ensure the effectiveness of our reporting process by performing all related tasks and solving issues as they come up during the shift.Roles and Responsibilities:<ul><li>Responsible to manage case routing with respect to priority, modality expertise, physician schedule, and case volume.</li><li>Provide weekly follow up reports to include issues encountered during the shift to facilitate physician and client management to improve overall departmental performance.</li><li>Responsible for answering all incoming calls, email requests and complaints from physicians and clients, in an effective and professional manner in a fast-moving environment.</li><li>Monitor work-lists on designated software to ensure TAT requirements are satisfied through a proactive approach and prompt response.</li><li>Assume complete responsibility for daily work-lists and timely delivery of reports to ensure the quality of deliverables to client satisfaction.</li><li>Perform regular checks on pending tasks including open tickets and complete shift tasks in a timely fashion to ensure smooth shift handover.</li><li>Liaison with the technical team to communicate software issues experienced by the client.</li></ul>Qualification and Skills:<ul><li>Must have at least a Bachelors Degree from a reputable University.</li><li>Must be able to lead a team effectively.</li><li>At least 2 years of Experience in dealing with International Clients.</li><li>Excellent communication skills</li><li>Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Professionalism, Quality Focus.</li><li>Must be able to type and file accurately with precise data entry skills.</li><li>Knowledge of medical terminology is a plus.</li><li>Ability to schedule and register patients rapidly and accurately.</li><li>General knowledge of computers and Microsoft Office software.</li></ul>Benefits:<ul><li>Market competitive salary</li><li>Company sponsored lunch/dinner</li><li>Excellent working environment</li><li>Health Insurance</li><li>Service Recognition Trips</li></ul>Job Type: Full-timeJob Type: Full-timePay: From Rs80,000.00 per monthWork Location: In person

Workflow Success Executive

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