workforce analyst

Fidium

<p>Major Duties<br/></p><p>Classification: Exempt / Non-Bargaining<br/></p><p>Position may be located remote. #LI-Remote<br/></p><p>Fidium is where next-generation fiber meets next-level opportunity. With a vision to be America&rsquo;s favorite fiber internet and network services provider, we deliver lightning-fast and reliable connections to families, businesses, and communities.<br/></p><p>Backed by one of the nation&rsquo;s top 10 fiber networks, Fidium is driven by a team of 2,500 employees. We champion innovation, integrity, and continuous improvement&mdash;empowering every team member to make a meaningful impact.<br/></p><p>The analyst will oversee contractor invoice controls, identify operational and financial improvement opportunities, develop and maintain workforce management models, and produce a variety of field operations and customer care performance reports. The role also supports monthly operational and financial review processes for Field Operations and Customer Care leadership.<br/></p><p>Responsibilities<br/></p><p>Contractor Invoice Controls &ndash; Field Operations &amp; Customer Care<br/></p><p>Review, validate, and approve contractor invoices to ensure accuracy, compliance with contractual terms, and alignment with operational agreements<br/>Streamline invoice coding and end?to?end invoice processing to improve efficiency and reduce errors<br/>Develop, maintain, and enhance invoice tracking and accrual processes to ensure timely and accurate financial reporting<br/>Partner with Finance and Procurement to resolve invoice discrepancies, improve controls, and continuously optimize invoice workflows<br/></p><p>Workforce Management &amp; Planning &ndash; Field Operations &amp; Customer Care<br/></p><p>Maintain and enhance workforce planning models to forecast labor needs based on volume, geography, service type, and operational demand<br/>Analyze productivity, utilization, and capacity metrics and recommend staffing and resourcing adjustments to meet service and cost targets<br/>Support scheduling optimization and labor cost management initiatives to improve operational efficiency<br/>Provide back up to Customer Care WFM<br/></p><p>Operating Performance Reporting &ndash; Field Operations &amp; Customer Care<br/></p><p>Develop, maintain, and distribute recurring and ad hoc performance reports for Field Operations and Customer Care<br/>Headcount analysis for Customer Care and detailed analysis for Field Operations<br/>Translate operational data into actionable insights and recommendations to support continuous improvement initiatives<br/>Automate reporting and analytics processes using tools such as Excel, Tableau, or similar platforms<br/>Prepare and present key findings, trends, and performance insights to senior leadership as part of monthly and ongoing operating reviews<br/>Qualifications<br/></p><p>Bachelor&rsquo;s degree in Business, Finance, Operations, or related field.<br/>5+ years of experience in operations analysis, workforce planning, or financial controls.<br/>Strong analytical and problem-solving skills.<br/>Proven track record delivering complex data and analytic projects that support monthly operating reviews and drive improvements in operational performance and customer experience.<br/>Proficiency in Excel and data visualization tools (Tableau, Power BI etc.).<br/>Experience with contractor management and field service operations preferred.<br/>Ability to influence decision-making through data-driven insights and executive-ready communications<br/></p><p>Preferred Skills:<br/></p><p>Familiarity with ERP systems and invoice processing platforms.<br/>Knowledge of telecommunications or utility industry operations.<br/>Ability to work cross-functionally and communicate effectively with field teams and corporate stakeholders.<br/>Benefits Offered<br/></p><p>We are proud to offer a comprehensive and competitive benefits package:<br/></p><p>401(k) matching<br/>Medical, Rx, Dental and Vision insurance<br/>Disability insurance<br/>Flexible spending account<br/>Health savings account<br/>Life insurance<br/>Tuition reimbursement<br/>Paid vacation and personal days<br/>Paid holidays<br/>Employee Assistance Program<br/>Annual bonus program to eligible employee's based upon organization performance<br/>Salary<br/></p><p>Pay range (commensurate with skills and experience): $85,000 - $95,000 Annual Salary<br/></p><p>Equal Opportunity Employer<br/></p><p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.<br/></p><p>Work Location: Remote<br/></p>

Operations & Workforce Planning Analyst

Amazon

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Join Amazon's Global Workforce Management team as a Business Analyst and Workforce Planning Lead, where you'll transform forecasts into strategic workforce plans that power field operations across global regions. In this high-impact role, you'll partner with Finance and OTS Leadership to implement data-driven workforce planning methodologies that optimize staffing for one of the world's largest operations networks. This position offers the opportunity to drive strategic initiatives, influence organizational planning, and scale workforce optimization across expanding business units.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Translate forecasts into strategic workforce plans for field operations and lead expansion of workforce planning to new organizations
  </li>
  <li>
   Develop and implement standardized workforce planning methodologies that drive business value across field operations
  </li>
  <li>
   Partner with Finance and OTS Leadership stakeholders to build relationships, drive adoption, and measure impact through comprehensive metrics
  </li>
  <li>
   Create workforce optimization strategies with clear, measurable success criteria and return on investment
  </li>
  <li>
   Drive cross-functional strategic initiatives to continuously improve workforce planning processes and identify best practices
  </li>
  <li>
   Travel up to 10% to support workforce planning initiatives
   <br/>
   <br/>
  </li>
 </ul>
 This role is open to other physical locations.
 <br/>
 <br/>
 A day in the life
 <br/>
 <br/>
 As the Workforce Planning Lead, you'll start your day reviewing workforce metrics and forecast accuracy across multiple regions. You'll collaborate with Finance partners to align headcount plans with budget constraints, then meet with OTS Leadership to discuss expansion opportunities into new organizations. Your afternoons might involve analyzing staffing scenarios, building workforce models in Excel and Tableau, or facilitating workshops with operational leaders to implement standardized planning methodologies. You'll regularly present workforce strategies to senior leadership and work cross-functionally with teams across Operations Technology Solutions to ensure data-driven staffing decisions support business objectives. You'll also mentor junior team members, write effective narratives and workforce strategy documents, and proactively identify risks before they become roadblocks.
 <br/>
 <br/>
 <strong>
  About The Team
  <br/>
  <br/>
 </strong>
 The Global Workforce Management (GWM) team is at the forefront of strategic planning for Amazon's operations network. We develop and maintain a unified, data-driven approach to predict demand volume and staffing scenarios for Operations Technology Solutions (OTS) and expanding organizations across global regions. Our work directly impacts how Amazon scales its workforce to meet customer demand while optimizing costs. The team values innovation, data-driven decision-making, and cross-functional collaboration. We're expanding our workforce planning capabilities to new business units, making this an exciting time to join and shape the future of workforce strategy at Amazon.
 <br/>
 <br/>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in finance, accounting, business, economics, engineering , analytics, mathematics, statistics or a related technical or quantitative field
  </li>
  <li>
   2+ years of business analyst, data analyst or similar role experience
  </li>
  <li>
   2+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
  </li>
  <li>
   2+ years of business or financial analysis experience
  </li>
  <li>
   Experience defining requirements and using data and metrics to draw business insights
  </li>
  <li>
   Experience with SQL
  </li>
  <li>
   Experience making business recommendations and influencing stakeholders
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with data visualization using Tableau, Quicksight, or similar tools
  </li>
  <li>
   Experience in Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau
  </li>
  <li>
   Experience with forecasting and statistical analysis
  </li>
  <li>
   Experience working with Finance teams on headcount planning and budget management
  </li>
  <li>
   Master's degree in Business, Analytics, Operations Research, or related field
   <br/>
   <br/>
  </li>
 </ul>
 Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
 <br/>
 <br/>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
 <br/>
 <br/>
 USA, TN, Nashville - 66,900.00 - 117,000.00 USD annually
 <br/>
 <br/>
 USA, TX, Austin - 74,300.00 - 130,100.00 USD annually
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Amazon.com Services LLC
 <br/>
 <br/>
 Job ID: A3188420
</div>


Business Analyst II, Operations Technology Solutions, Global Workforce Management

Somatus

<div>Overview:<p></p><div><br>
As the largest and leading value-based kidney care company, Somatus is empowering patients across the country living with chronic kidney disease to experience more days out of the hospital and healthier at home.</div><div><br>
</div><div>It takes a village of passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic disease to fulfill our purpose of creating More Lives, Better Lived. Does this sound like you?</div><div></div><div><b><br>
Showing Up Somatus Strong</b></div><div>
We foster an inclusive work environment that promotes collaboration and innovation at every level. Our values bring our mission to life and serve as the DNA for every decision we make:</div><ul><li><b>
Authenticity: </b>We believe in real dialogue. In any interaction, with patients, partners, vendors, or our teammates, we are true to who we are, say what we mean, and mean what we say.</li><li><b>
Collaboration: </b>We appreciate what every person at Somatus brings to the table and believe that together we can do and achieve more.</li><li><b>
Empowerment: </b>We make sure every voice gets heard and all ideas are considered, especially when it comes to our patients&rsquo; lives or our partners&rsquo; best interests.</li><li><b>
Innovation: </b>We relentlessly look for ways to improve upon the status quo to continuously deliver new solutions.</li><li><b>
Tenacity: </b>We see challenges as opportunities for growth and improvement &mdash; especially when new solutions will make a difference for our patients and partners.</li></ul><div></div><div><b><br>
Showing Up for You</b></div><div>
We offer more than 25 Health, Growth, and Wealth Work Perks to help teammates learn, grow, and be the best version of themselves, including:</div><ul><li>
Subsidized, personal healthcare coverage (medical, dental vision)
</li><li>Professional Development, CEU, and Tuition Reimbursement</li><li>
Curated Wellness Benefits supporting teammates physical and mental well-being</li><li>
Community engagement opportunities
</li><li>And more!</li></ul><div></div><div><br>
The Operations Analyst, Workforce Management &amp; Planning (&ldquo;WFM Analyst&rdquo;) will contribute to a culture of continual operational monitoring, evaluation, and action. The role will report to the Sr. Manager, Operations Planning, Performance, &amp; Workforce Management. The WFM Analyst will support various operational priorities to drive improvements to financial targets, client-facing goals, and operational efficiency metrics.</div><br>
<div></div>
Responsibilities:<div></div><div><br>
<ul><li>
Maintain capacity projections and staffing/caseload model</li><li>
Ensure accuracy of staffing reports</li><li>
Monitor operational KPIs (e.g., enrollment, show rates, appointment booking windows, enrolled case churn, touched cases and outreach per hour) to identify potential issues and propose solutions to improve trendsSupport operations performance monitoring processes</li><li>
Develop reports for operational standup meetings</li><li>
Review/monitor various reports; share output with relevant stakeholders and raise any data/output concerns with relevant partners</li><li>
Support operational process changes</li></ul></div><div><i>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</i></div>
Qualifications:
<div>
Required</div><div><ul><li><div>
Associate&rsquo;s Degree or Bachelor&rsquo;s Degree</div></li><li><div>
3+ years experience working in complex business requiring collaboration with teammates from various functional areas</div></li><li><div>
3+ years experience of analyzing operational or financial data</div></li><li><div>
3+ years experience making recommendations based on data and supporting implementation</div></li><li><div>
Intermediate proficiency with Microsoft Excel</div></li><li><div>
Highly organized and attentive to detail</div></li></ul></div><div>
Preferred</div><ul><li><div>
Experience working in the healthcare industry</div></li></ul>
Other Duties : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Somatus, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated. https://somatus.com/careers/</div>

Operations Analyst, Workforce Management & Planning

Eaton

<div><p>Eaton&rsquo;s Corporate Sector division is currently seeking a Analyst - Workforce Analytics.
</p><p>The expected annual salary range for this role is $71000 - $105000 a year.
</p><p>Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
</p><div><div><div><h2 class="jobSectionHeader"><b>What you&rsquo;ll do:
</b></h2></div><div><div>Eaton&rsquo;s Corporate Sector is currently seeking an Analyst - Workforce Analytics to join our team. This position is eligible for a hybrid work set up if candidates lives within 50 miles of Beachwood, OH location, or remote work in the U.S. if not in the geographical area of Beachwood, OH.
<br>
Position Overview:
<br>
This role conducts data-driven analyses to support the strategic and operational goals of the human resources function and Eaton overall. The analyst will work with various stakeholders to understand their needs, identify key metrics, design and implement analytical solutions, and communicate insights and recommendations with regards to internal and external labor markets.
<br>
In this function you will:
<br>
<ul><li>Conduct labor market analyses across a global scope.
</li><li>Dive deep into internal and external workforce data to uncover trends and opportunities.
</li><li>Translate complex business challenges into technical solutions.
</li><li>Consult with stakeholders and present insights that drive action.
</li><li>Collaborate with our forward-thinking analytics team that values curiosity, agility, and innovation.
</li><li>Conduct labor market analyses, including external benchmarking, internal segmentation, and workforce planning.
</li><li>Analyze labor market trends in support of site-, division-, and company-level growth initiatives for global locations.
</li><li>Use various tools and techniques, such as descriptive statistics, inferential statistics, data visualization, etc.
</li><li>Collaborate and consult with various stakeholders to understand their business needs, challenges, and opportunities.
</li><li>Source, extract, compile and manipulate data to prepare for analysis.
</li><li>Design and maintain interactive dashboards and reports, leveraging custom syntax and DAX expressions to enable self-service analytics.
</li><li>Present insights through compelling visualizations and storytelling, enabling data-driven decisions across HR and leadership teams.
</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>Qualifications:
</b></h2></div><div><div>Required (Basic) Qualifications:
<br>
<ul><li>Bachelor&rsquo;s degree with a minimum of 3 years of relevant analytics experience within HR domain, or an advanced degree (Master&rsquo;s or PhD) with at least 6 months of relevant experience within HR domain.
</li><li>Must be able to work in the United States without corporate sponsorship now and within the future
</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>Skills:
</b></h2></div><div><div>Position Criteria:
<br>
<ul><li>Up to 10% travel required
</li><li>Proficient in using various analytical tools and software, such as Excel, Power BI, R, Python, SQL, etc.
</li><li>Strong analytical and problem-solving skills, with the ability to handle complex and/or large-scale data sets and navigate ambiguity.
</li><li>Excellent communication and presentation skills, with the ability to translate data into actionable insights and recommendations.
</li><li>Strong project management and organizational skills, with the ability to manage multiple tasks and prioritize effectively.
</li><li>High level of attention to detail and accuracy.
</li><li>Team player with a positive attitude and a customer-oriented mindset.
</li><li>Exposure to labor market analytics is preferred.
</li></ul></div></div></div></div><p>All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates&rsquo; privacy rights and data security will be protected in accordance with applicable laws.
</p><p><b>The application window for this position is anticipated to close on 4-17-2026.<br>
</b></p><p></p><p>We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.<br>
</p><p></p><p>Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.<br>
</p><p></p><p>You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.<br>
</p><p></p><p>To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.<br>
</p><p></p><p>We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.</p></div>

Analyst - Workforce Analytics

Tamkeen Technologies

<div>
 Tamkeen Technologies is looking for a detail-oriented and organized
 <strong>
  Workforce Management Assistant
 </strong>
 to join our team. In this role, you will be responsible for supporting the workforce management functions, including forecasting, scheduling, and capacity planning to ensure our customer service operations run smoothly and efficiently. You will work closely with the Workforce Management team to analyze data, track performance metrics, and assist in creating optimal schedules for staff to meet business needs. If you are passionate about data analysis and workforce optimization, we encourage you to apply!
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist in the development and maintenance of workforce forecasts based on historical data and projected trends
  </li>
  <li>
   Support the scheduling of staff to ensure adequate coverage for call volume and service level requirements
  </li>
  <li>
   Monitor real-time performance and provide insights into staffing needs and operational efficiency
  </li>
  <li>
   Help analyze data and prepare reports related to workforce performance metrics and service levels
  </li>
  <li>
   Collaborate with team leaders and management to address scheduling conflicts and optimize resources
  </li>
  <li>
   Maintain accurate records of employee schedules, attendance, and performance
  </li>
  <li>
   Assist in identifying trends and making recommendations for process improvements in workforce management
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Business Administration, Operations Management, or a related field
  </li>
  <li>
   1-2 years of experience in workforce management, scheduling, or a related analytical role
  </li>
  <li>
   Strong analytical and problem-solving skills, with attention to detail
  </li>
  <li>
   Proficient in Microsoft Excel and experience with workforce management software is a plus
  </li>
  <li>
   Excellent communication and interpersonal skills
  </li>
  <li>
   Ability to work collaboratively with cross-functional teams
  </li>
  <li>
   Strong organizational skills and the ability to manage multiple tasks simultaneously
  </li>
 </ul>
</div>


Workforce Management Assistant

<div><p>ECS is seeking a <b><i>Budget Analyst IV</i></b> to work in our <b><i>Huntsville</i></b><b><i>, AL</i></b> office.</p>
<p>
</p><p>The Budget Analyst IV will provide financial management support to the NASA Marshall Space Flight Center in Huntsville, AL. The Budget Analyst support is needed for the Office of the Chief Financial Officer, Project Support Office (RS60) to support the Science and Technology Office (ST) and:</p>
<ul>
<li>Serves as a budget analyst for the Exploration Technologies &amp; Systems Development Division (ST20)</li>
<li>Provides strategic budget analysis investigating financial data to provide decision makers with crucial information, ideas, solutions and options for the effective planning and execution of the budget</li>
<li>Utilizes financial systems to prepare weekly, monthly, and quarterly financial reports and effectively communicates and presents budget and workforce status to program management, center management, and HQ customers on a weekly, monthly, quarterly, and annual basis
</li><li>Monitors and tracks budgets including preparing phasing plans, PPBE submits, and cost analyses</li>
<li>Reviews, analyzes and presents budget and workforce status including detailed variance explanations with impacts and solutions
</li><li>Analyze and monitor contract funding status</li>
<li>Relies on extensive experience and judgment to coordinate business activities, make decisions, plan and accomplish goals. Works independently when necessary with minimal guidance.</li>
<li>Must be able to multi-task and prioritize work from multiple customers, meeting or exceeding deadlines</li>
<li>Must possess excellent communication skills and communicate effectively in writing, person to person and in meetings</li>
<li>Must possess excellent interpersonal and analytical skills, work independently, and be able to maintain confidentiality of data
</li></ul>Requirements:
<ul><li><b><i>BS/BA with 6 years or greater of specialized experience in the field or related area OR HS Diploma with 8 years or greater of specialized experience in the field or related area</i></b></li></ul>
<ul><li>Proficient MS Office Applications</li></ul>
<ul><li>Advanced knowledge of Excel</li></ul>
<ul><li>Advanced knowledge of PowerPoint</li></ul>
<ul><li>A knowledge &amp; understanding of automated financial systems and budgetary report generation</li></ul><br>
<br>
Req Benefits:
<div>https://ecstech.com/careers/benefits/&quot;&gt;https://ecstech.com/careers/benefits/</div></div>

Budget Analyst

Metropolitan Transportation Authority

<div><p><b>Description</b></p><br>
<b>
</b><div><div><div><br>
<b>Title</b>: Transit Management Analyst Series</div><div><br>
<b>Department</b>: Subways</div></div><br>
<div><div><br>
<b>
Authority</b>: TA</div><div><br>
<b>Division/Unit</b>: Operations Support (VP&rsquo;s Office) / Operations Training</div></div><br>
<div><div><br>
<b>
Work Location</b>: 14th Street Learning Center</div><div><br>
<b>Hours</b>: Various</div></div><div><div><br>
<b>
Compensation</b>:</div><div><br>
</div></div><br>
<div><div><br>
Assistant Transit Management Analyst I:</div><div><br>
$67,933 - $80,421</div></div><br>
<div><div><br>
Assistant Transit Management Analyst II:</div><div><br>
$78,874 - $87,847</div></div><br>
<div><div><br>
Associate Transit Management Analyst:</div><div><br>
$89,162 - $115,445</div></div><br>
<div><div><br>
<b>
Deadline (If Applicable)</b>:</div><div><br>
Open Until Filled</div></div><br>
<div><div><br>
<b>
Reporting Manager (If Applicable)</b>:</div><div><br>
Senior Director</div></div></div><b><br>
</b><br>
<b>Position Summary:</b><br>
This role supports workforce training and operational readiness by developing curriculum, digital learning tools, and technology‑aligned programs such as those involving CBTC. It also manages administrative tasks, training systems, and event support to meet the needs of the electrical and stations teams.<br>
<br>
<b>Responsibilities:</b><ul><li>
Performing administrative tasks and duties as required to meet the unit&rsquo;s business needs.</li><li>
Develop and maintain programs to support current and future operations involving technological changes such as CBTC.</li><li>
Help develop curriculum and digital classes by leveraging new technologies to help train the workforce.
</li><li>Utilize the Enterprise Learning Management system and Enterprise Asset Management System among others to help train the workforce along with running queries and reports.</li><li>
Support various training events and the development of curriculum to support the electrical and stations group.
</li></ul><br>
<b>Education and Experience:</b><br>
<b>Assistant Transit Management Analyst I and II:
</b><ul><li>A master's degree from an accredited college or university in business administration, public administration, public policy, engineering, engineering technology, economics, architecture, mathematics, physics, computer science, finance, accounting, transportation planning, industrial psychology, urban planning/studies, human resources management, labor relations, operations research, security management or in a related area, or</li><li>
A baccalaureate degree from an accredited college or university and two years of satisfactory full-time professional experience working in budget administration, accounting, economic or financial administration, engineering, in management or methods of analysis, operations research, organization research or program evaluation, personnel or public administration, staff development, employment program planning or administration, security management; or general administration.</li></ul><br>
<b>
Associate Transit Management Analyst:</b><ul><li>
A master's degree from an accredited college or university in business administration, public administration, public policy, engineering, engineering technology, economics, architecture, mathematics, physics, computer science, finance, accounting, transportation planning, industrial psychology, urban planning/studies, human resources management, labor relations, operations research, security management or in a related area, and one year of full‐time satisfactory professional experience working in budget administration, accounting, economic or financial administration, engineering, in management or methods analysis, operations research, organizational research or program evaluation, personnel or public administration, staff development, employment program planning or administration, security management; or general administration; or</li><li>
A baccalaureate degree from an accredited college or university; and three years of full-time satisfactory experience as described in &quot;1&quot; above.</li></ul><br>
<b>
Desired Skills:</b><ul><li>
Excellent interpersonal, presentation, written, and verbal communication skills.</li><li>
Excellent computer aptitude including but not limited to: MS SharePoint, MS Teams, MS Excel, PowerPoint, Word, PowerApps and other analytic communication tools.</li><li>
Ability to organize and present material in an effective manner.</li><li>
Ability to use resources effectively and adapt to changing conditions.</li><li>
Must possess strong analytical and problem-solving skills to identify problems</li><li>
Must possess good decision-making skills with a high degree of professional integrity and ethics</li><li>
Possess superior ability to pay attention to details and be thorough in completing work tasks</li></ul><b><br>
</b><br>
<b>Selection Method:</b><br>
Based on evaluation of education, skills, experience and interview.<br>
<br>
<b>Other information:</b><br>
Pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).<br>
<br>
<b>Equal Employment Opportunity:</b><br>
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.<br>
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</div>

Assistant Transit Management Analyst Series

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