workforce analyst

Momentum Solutions Egypt

<div>
 <strong>
  About Momentum Solutions Egypt
  <br/>
  <br/>
 </strong>
 Momentum Solutions Egypt is a dynamic office located in Heliopolis, Egypt. We deliver top-tier customer care and, sales support for global travelers booking with FlightHub and Justfly. Powered by a dedicated and agile team, Momentum Solutions Egypt is built to scale - supporting functions from service to strategy, all while making travel seamless, accessible, and stress-free.
 <br/>
 <br/>
 <strong>
  Position Overview
  <br/>
  <br/>
 </strong>
 We are looking for a proactive Workforce Management Analyst (WFM) to join our
 <strong>
  Service Department
 </strong>
 . This role combines strategic forecasting and scheduling with live queue monitoring to ensure optimal agent performance and consistent service levels. If you're detail-oriented, data-driven, and thrive in fast-paced environments, this could be the perfect opportunity for you.
 <br/>
 <br/>
 <strong>
  What You'll Be Doing:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   <strong>
    Forecasting &amp; Analysis
   </strong>
   : Utilize historical and live data from Twilio (calls) and Quiq (chats) to forecast contact volumes and agent demand across five service teams. Ensure optimal staffing and resource allocation to meet operational goals.
  </li>
  <li>
   <strong>
    Headcount &amp; Financial Planning:
   </strong>
   Manage headcount planning in coordination with Operations and HR to balance productivity, payroll budgets, and resource allocation. Support payroll and bonus forecasting by tracking staffing costs, incentive eligibility, and performance-based payouts.
  </li>
  <li>
   <strong>
    Scheduling &amp; Resource Allocation:
   </strong>
   Develop and maintain flexible schedules for all service teams based on forecasted volumes and operational needs. Account for shrinkage, absenteeism, and peak hours to ensure adequate coverage.
  </li>
  <li>
   <strong>
    Intraday Management
   </strong>
   : Monitor real-time performance and make on-the-fly adjustments to address spikes in demand or low coverage. Communicate proactively with leads to optimize occupancy and response times.
  </li>
  <li>
   <strong>
    Performance &amp; KPI Ownership
   </strong>
   : Monitor and drive key performance indicators such as service level, answer rate, abandonment rate, adherence, and forecast accuracy. Collaborate with Team Leads to identify trends and implement improvement strategies.
  </li>
  <li>
   <strong>
    Collaboration &amp; Reporting:
   </strong>
   Partner with Operations, RTAs, and BPOs to align workforce planning with business goals. Provide weekly and monthly reports on staffing, cost performance, payroll accuracy, and forecast variances for all five teams.
  </li>
  <li>
   <strong>
    Bonus &amp; Incentive Management:
   </strong>
   Support the calculation, validation, and reporting of team bonuses. Ensure performance metrics are accurately reflected in incentive payouts and work with leadership to improve transparency and fairness in the process.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Bring:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   <strong>
    2+ years of experience
   </strong>
   in Workforce Management within a service or contact center environment; exposure to the aviation or travel industry is an asset.
  </li>
  <li>
   Strong forecasting, analytical, and problem-solving skills, particularly in multi-team environments.
  </li>
  <li>
   Proven ability to manage payroll, bonus structures, and cost control for large teams.
  </li>
  <li>
   Excellent communication and organizational skills with attention to detail.
  </li>
  <li>
   Proactive and able to work independently in a fast-paced, high-volume environment.
  </li>
  <li>
   Proficient in Excel, Google Sheets, and WFM systems (e.g., NICE IEX, Verint, or equivalent).
  </li>
  <li>
   Experience collaborating with cross-functional stakeholders in Operations, Finance, and HR.
  </li>
  <li>
   Please note this is a full-time on-site position, in Heliopolis, Egypt.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits of Working With Us:
  <br/>
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive Earnings: Benefit from an incentive-based compensation plan, allowing you to influence your earnings directly.
  </li>
  <li>
   Collaborative Team: Work with a supportive team dedicated to shared success.
  </li>
  <li>
   Growth Opportunities: Develop your career within a company that values commitment and innovation.
   <br/>
   <br/>
  </li>
 </ul>
 Explore FlightHub: https://corporate.flighthub.com/
 <br/>
 <br/>
 Explore Momentum: https://momentumegypt.com/careers
</div>


Workforce Management Analyst (WFM, Service Department)

UnitedHealthcare

<div><p>At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start <b>Caring. Connecting. Growing together</b></p><p><br>
The Workforce Planning Analyst will lead the design and hands-on development of enterprise-scale planning models supporting workforce planning, finance, sales, and operations. This role sits within a centralized planning team and plays a critical part in delivering scalable, high-performance solutions that enable data-driven decision-making across the business.</p><p><br>
This is a high-impact, execution-focused role with ownership of model design, build quality, and delivery outcomes. The ideal candidate is a proven Anaplan builder with experience delivering end-to-end implementations, who thrives in a structured environment and contributes to both solution delivery and team standards.</p><p></p><p><b><br>
Primary Responsibilities:</b></p><ul><li>
Support building and maintaining Anaplan models (modules, lists, and basic workflows)</li><li>
Help translate business needs into simple, structured solutions</li><li>
Assist in developing and updating models through iterative work cycles</li><li>
Support data validation, model accuracy, and basic performance improvements</li><li>
Work with finance and business teams (FP&amp;A, operations) to understand planning needs</li><li>
Assist with data integrations and data preparation from different sources</li><li>
Follow established modeling standards, documentation, and governance practices</li><li>
Participate in testing, reviews, and deployment support activities</li><li>
Leverage tools (including automation and AI where applicable) to improve efficiency and accuracy</li><li>
Independently owns model components or functional domains end-to-end</li><li>
Decomposes complex planning problems into scalable, maintainable solutions</li><li>
Ensures accuracy, performance, and long-term sustainability of models</li><li>
Builds trust with stakeholders through delivery, clarity, and reliability</li><li>
Supports onboarding, mentoring, and development of team standards and best practices</li></ul><p></p><p><b><br>
***ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION***</b></p><p><br>
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.</p><p><b>
Required Qualifications:</b></p><ul><li>
1+ year of experience in workforce management (real time management, scheduling, and forecast &amp; planning)</li><li>
Experience in analytics, financial analysis, or data-focused roles</li><li>
Experience with FP&amp;A processes (budgeting, forecasting, financial modeling)</li><li>
Solid analytical skills with experience in structured logic, data modeling, and scalable solutions</li><li>
Working knowledge of SQL and/or BI tools (Power BI, Tableau)</li><li>
Proficiency in large dataset handling and advanced Excel</li></ul><p><b><br>
Preferred Qualifications:</b></p><ul><li>
Anaplan Model Builder Certification (Level 2+)</li><li>
Training/certification support may be available for high-potential candidates</li><li>
Experience working in enterprise planning environments (multi-model ecosystems, CoE/governance structures)</li><li>
Experience in workforce planning, capacity planning, or headcount modeling at scale</li><li>
Familiarity with Agile delivery frameworks</li><li>
Exposure to Anaplan or similar planning tools</li><li>
Exposure to platforms such as Workday, SAP, Snowflake, or similar enterprise systems</li></ul><p><i><br>
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.</i></p><p></p><p><i><br>
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.</i></p><p><i><br>
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.</i></p></div>

Workforce Planning Analyst - San Juan, PR

Sagility

<div><h2 class="jobSectionHeader"><b>About Sagility</b></h2>
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.</p>
</div></div></div></div></div></div></div></div></div></div></div></div></div></div>Job Profile Summary
<br>
The individual should understand the basis of forecasting and is responsible to deliver a capacity plan based on the forecast. As a part of the process, he/she is responsible for forecasting processing time, shrinkage, attrition, and/or other required metrics and input for the capacity management process by use of standard capacity planning tools and analysis. Translating that demand into necessary workforce supply for the long/medium and short term. This will include managing a capacity planning model that performs sensitivity analysis on historical data to compare staffing levels and build supply scenarios to meet future demand in a predictive manner. He/she will participate in developing a long-range strategy for the function to address future needs with data models, data consumption tools, predictive modeling, and emerging technologies. In addition, she/he will have accountability for supporting the design, development, and interpretation of workforce reports and dashboards including identifying key trends, opportunities, problem areas, and functional supervision of the Scheduling process for one or more accounts. He/she will be responsible for the capacity, staffing, and resource management of one or more accounts and is providing guidelines and directions for the WFM Scheduler in creating the schedule and reviewing the output of the scheduling process before being transferred to GWFM Real-Time Management team. All these tasks are performed in such a way that optimal utilization and occupancy of the workforce is realized and project KPI&rsquo;s can effectively be met.
<p></p><div><div><div><div><div><div><div><p><b>Job title:</b></p>
</div></div></div></div></div></div></div>Assistant Manager-Planning
<p></p><div><div><div><div><div><div><div><p><b>Job Description:</b></p>
</div></div></div></div></div></div></div><p><b>Education : </b>Any Bachelor&rsquo;s degree or higher.</p>
<p></p><p><b>Experience :
</b></p><ul><li><p>5-6 years of experience in workforce analytics, planning, forecasting, and/or workforce management with a large global call center.</p>
</li><li><p>Experience with forecasting and multi-variant statistical techniques and modelling including linear regression, multi-variant regression, moving averages, etc.</p>
</li><li><p>Experience with labor modelling (e.g., productivity modelling, task timing and task variance impacts).</p>
</li></ul><p></p><p><b>Education : </b>Any Bachelor's Degree.</p>
<p></p><p><b>Experience :
</b></p><p></p><p>3-4 years of experience in workforce analytics, planning, forecasting, and/or workforce management with a large global call center.
<br>
Experience with forecasting and multi-variant statistical techniques and modelling including linear regression, multi-variant regression, moving averages, etc.
<br>
Experience with labor modelling (e.g., productivity modelling, task timing and task variance impacts).
</p><p></p><p><b>Roles &amp; Responsibilities :
</b></p><ul><li><p>Serve as an Analyst on the identification and interpretation of trends and insights with respect to the overall operational effectiveness of the business with respect to workforce planning.</p>
</li><li><p>Perform statistical analyses and forecasting techniques and glean critical insights and trends.</p>
</li><li><p>Develops forecasts (13+ weeks through 52-week projections) of the number of interactions, processing time, waste, attrition, and/or other required metrics for the business segments within a given program as input for the capacity and resource plans.</p>
</li><li><p>Establishing and updating the forecast, long-term capacity planning (+13 weeks), and production planning, in such a way that optimal utilization and occupancy for the project(s) can be realized and KPI targets of the Service Level Agreement can be met.</p>
</li><li><p>Collecting, reviewing, and correcting data that can be used for regarding short-, medium- and long term forecasting of required metrics and inputs</p>
</li><li><p>Administers the 52-week capacity, staffing, and resource plans to manage up and downscaling of labor and resources.</p>
</li><li><p>Communicates directive guidelines for the WFM Schedulers to ensure schedules produced accurately cover demand forecast, while accounting for known constraints, planned events/holidays &amp; business objectives.</p>
</li><li><p>Coordinates with recruiting and/or operations leadership on the timing &amp; quantity of new hire requisitions.</p>
</li><li><p>Reporting the planning information to Operational Management and WFM Intraday Management Design reports, scorecards, dashboards, and ad hoc analyses that deliver workforce insights and KPIs.</p>
</li><li><p>Present relevant data trends and analysis findings in clear, succinct reports to key stakeholders and demonstrate the implications of those trends on the business.</p>
</li><li><p>Effectively coach and mentor the team of planners and schedulers within your span.</p>
</li></ul><p></p><p><b>Mandatory Skills :
</b></p><ul><li><p>Proven experience in the design, development, and implementation of strategic workforce planning with a very strong focus and ability to execute in a diverse/matrixed organizational environment.</p>
</li><li><p>Highly developed project management skills and proven ability to deliver organizational projects within designated timelines.</p>
</li></ul><p></p><p><b>Preferred Skills :</b></p>
<ul><li><p>Solid understanding of WFM fundamentals.</p>
</li><li><p>Strong Excel skills with preferred experience in or knowledge of third-party capacity planning tools.
</p></li><li><p>Strong quantitative, qualitative, analytical, presentation and communication skills that foster the communication of succinct, actionable insights, trends, and data.
</p></li><li><p>Ability to filter large amounts of complex data and research findings to identify interdependencies and meaningful patterns and trends.</p>
</li></ul><p></p><div><div><div><div><div><div><div><p><b>Location:</b></p>
</div></div></div></div></div></div></div>HyderabadIndia</div></div>

Assistant Manager-Planning

Unitek Learning

<div><b>Company Description</b><p><br>
As a leading healthcare education organization, Unitek Learning&rsquo;s family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.</p><b><br>
Job Description</b><p><br>
The People Data Scientist applies advanced statistical, analytical, and data science methodologies to workforce and organizational data to generate actionable insights that support talent and business decisions. This role leverages predictive modeling, experimentation, machine learning, and workforce analytics to identify trends, assess organizational effectiveness, and inform strategies related to talent acquisition, employee engagement, retention, performance, workforce planning, and diversity initiatives. Working collaboratively with Human Resources, Talent Acquisition, Total Rewards, Learning and Development, Finance, and business leaders, the People Data Scientist translates complex workforce data into meaningful recommendations and decision-support tools. The position develops predictive models, conducts research and experimentation, and delivers data-driven insights that improve organizational performance while ensuring ethical, responsible, and compliant use of employee data.</p><p></p><p><b><br>
Job Responsibilities:</b></p><ul><li>
Serve as a subject matter expert for HR technology, workforce data, and people analytics, supporting the optimization and effective use of HCM systems and reporting solutions.</li><li>
Facilitate and support HCM system implementations, enhancements, integrations, testing, and ongoing system optimization across HR, Payroll, Benefits, Talent, and Workforce Management functions.</li><li>
Partner with HR, Finance, IT, Payroll, and business leaders to gather requirements, improve processes, and implement scalable workforce technology and analytics solutions.</li><li>
Configure and maintain HRIS workflows, security roles, business processes, system controls, and reporting structures to support operational efficiency and data integrity.</li><li>
Manage workforce data governance activities, including data validation, audits, compliance monitoring, and the maintenance of accurate and reliable employee data across multiple systems.</li><li>
Develop workforce analytics and statistical analyses to identify trends, correlations, and actionable insights related to headcount, turnover, retention, recruiting, labor costs, engagement, diversity, and workforce planning.</li><li>
Apply predictive analytics, forecasting techniques, and data modeling methodologies to support strategic workforce planning and organizational decision-making.</li><li>
Design, develop, and maintain dashboards, scorecards, and executive reporting solutions that provide visibility into key workforce and business metrics.</li><li>
Translate complex workforce data into clear visualizations, executive presentations, and data-driven narratives that connect people&rsquo;s metrics to business outcomes.</li><li>
Create and maintain automated reporting processes, data integrations, and data pipeline solutions that improve efficiency, accuracy, and scalability of workforce reporting.</li><li>
Partner with HR Centers of Excellence, including Talent Acquisition, Total Rewards, Learning and Development, and Employee Relations, to support analytical and reporting needs.</li><li>
Identify opportunities to improve workforce processes, reporting capabilities, and HR technology solutions through data analysis, automation, and emerging technologies, including AI-enabled tools.</li></ul><br>
<b>
Qualifications</b><p><b><br>
Education, Experience, Knowledge, Skills and Abilities:</b></p><ul><li>
Bachelor&rsquo;s degree in data science, Statistics, Mathematics, Economics, Industrial-Organizational Psychology, Computer Science, Analytics, Business, Human Resources, or a related quantitative field required; Master's degree preferred.</li><li>
Minimum of 5 years of experience in data science, people analytics, workforce analytics, applied research, or a related analytical discipline.</li><li>
 Strong knowledge of statistical modeling, predictive analytics, machine learning, hypothesis testing, survey methodology, and experimental design.</li><li>
Proficiency in SQL and at least one analytical programming language such as Python or R.</li><li>
Experience working with business intelligence and data visualization tools to develop dashboards, reports, and executive presentations.</li><li>
Demonstrated ability to analyze large and complex datasets and communicate findings to diverse audiences.</li><li>
Knowledge of workforce analytics, organizational research methods, employee lifecycle metrics, and talent management concepts preferred.</li><li>
Strong critical thinking, problem-solving, and analytical skills with the ability to independently manage complex projects and priorities.</li><li>
Understanding of data governance, data privacy, responsible AI practices, and bias mitigation principles.</li><li>
Excellent communication and consulting skills with the ability to influence decisions through data-driven insights and recommendations.</li></ul><br>
<b>
Additional Information</b><p><b><br>
We Offer:</b></p><ul><li>
Medical, Dental and Vision starting the 1st of the month following 30 days of employment</li><li>
2 Weeks&rsquo; starting Vacation per year. Increasing based on years of service with company</li><li>
10 paid Holidays and 1 Floating Holiday</li><li>
401K with a Company Match</li><li>
Company Paid Life Insurance at 1x&rsquo;s your annual salary</li><li>
Leadership development and training for career advancement</li><li>
Tuition assistance and Forgiveness for you and your family up to 100% depending on program</li></ul></div>

People Data Scientist

<div><h2 class="jobSectionHeader"><b>About Sagility</b></h2>
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.</p>
</div></div></div></div></div></div></div></div></div></div></div></div></div></div>The Workforce Planner will be responsible to assist in the building of a forecasting and workforce model that will build a competency around forecasting demand and translating that demand into necessary workforce supply for long / medium and short term. This will include managing a capacity planning model that performs sensitivity analysis on historical data to compare staffing levels and build supply scenarios to meet future demand in a predictive manner. She/he will participate in developing a long-range strategy for the function to address future needs with data models, data consumption tools, predictive modeling, and emerging technologies. In addition, she/he will have accountability for supporting the design, development and interpretation of workforce reports and dashboards including identifying key trends, opportunities, and problem areas.
<p></p><div><div><div><div><div><div><div><p><b>Job title:</b></p>
</div></div></div></div></div></div></div>Assistant Manager-Scheduling
<p></p><div><div><div><div><div><div><div><p><b>Job Description:</b></p>
</div></div></div></div></div></div></div><p><b>Education: </b>Any Graduation or Diploma
</p><p></p><p><b>Experience: </b>7-8 years of experience in workforce analytics, planning, forecasting, and/or workforce management with a large global call center.</p>
<p></p><p><b>Roles &amp; Responsibilities:
</b></p><ul><li><p>Serve as a subject matter expert on the identification and interpretation of trends and insights with respect to the overall operational effectiveness of the business with respect to workforce planning.</p>
</li><li><p>Develop actionable, proactive metrics that drive forecasting capabilities and strategic insights.</p>
</li><li><p>Perform statistical analyses and forecasting techniques and glean critical insights and trends.</p>
</li><li><p>Design reports, scorecards, dashboards and ad hoc analysis that deliver workforce insights and KPIs.</p>
</li><li><p>Present relevant data trends and analysis findings in clear, succinct reports to key stakeholders and demonstrate the implications of those trends on the business.</p>
</li><li><p>Effectively manage internal &amp; external relationships with HR Business partners, as well as Finance and Operations management and act as a credible and consultative partner who understands both business objectives and HR strategies.</p>
</li><li><p>Highlight key organization trends and collaborate with leadership and business partners to identify causes, costs and potential interventions/solutions.</p>
</li><li><p>Lead and mentor multiple teams lead by one or more Assistant Managers or Deputy Managers.</p>
</li><li><p>Effectively coach and mentor the team of planners and schedulers within your span.</p>
</li><li><p>Strategic Thinker who constantly looks for areas of development to improve revenue, reduce cost and strongly influence the account P&amp;L.</p>
</li><li><p>Ability to work closely with finance team by providing timely and accurate information for financial forecasting and budget creation.</p>
</li></ul><p></p><p><b>Skills</b>:</p>
<ul><li><p>Excellent communication skills, including ability to write concise technical docs and present ideas.</p>
</li><li><p>Excellent Analytical and Organizational skills</p>
</li><li><p>Ability to work with cross functional teams</p>
</li><li><p>Above average knowledge of Microsoft Excel</p><br>
</li></ul><p></p><div><div><div><div><div><div><div><p><b>Location:</b></p>
</div></div></div></div></div></div></div>HyderabadIndia</div></div>

Assistant Manager-Scheduling

Carnival Cruise Line

<div>
 We are seeking a forward thinking and results driven Manager, Strategic Sourcing &amp; Planning to As a Crew Scheduling Coordinator, you will be responsible for managing and optimizing the allocation of human resources within an organization. Your primary objective will be to ensure that the right number of employees, with the right skills, are available at the right times to meet operational needs and achieve business goals. You will utilize data analysis, forecasting techniques, and workforce management tools to develop efficient staffing plans and strategies for all seagoing Hotel, Deck and/or Engine. Position works constantly with Shipboard Workforce planners to ensure short-term planning are aligned. Closely collaborates with shipboard and shoreside leadership teams to ensure the vessel is always manned with the appropriate talent required to run the onboard Hotel, Deck and/or Engine operation. Collaborates with department management on core team schedules. This position is also responsible for maintaining employee records in CPS, working closely with onboarding and travel team. You must be diligent and proactive, ensuring that manning shortage does not occur and if it does it is quickly resolved. S/he should be able to learn and utilize systems as well as stay current with system enhancements while actively contributing to develop new tools to optimize efficiency of workforce planning.
 <br/>
 <br/>
 <strong>
  Essential Functions:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Workforce planning: Develop comprehensive workforce plans that align with organizational goals and objectives. Maintain required manning levels fleet wide. Closely liaises the Hotel, Deck and/or Engine department managers to review core team schedules. Review crew rotations each day and make adjustments as needed, taking into consideration requests submitted by team members on board and off board
  </li>
  <li>
   Data Analysis: Collect, analyze, and interpret workforce data including historical trends, turnover rates, productivity metrics, and future projections. Utilize statistical models and forecasting techniques to predict staffing needs and identify potential gaps or surpluses. Ensure that all data related to crew assignments is kept up to date and accurate.
  </li>
  <li>
   Resource Allocation: Determine optimal staffing levels for different departments and job roles based on budget constraints and business priorities. Make recommendations for reallocating resources as needed.
  </li>
  <li>
   Special projects/Dry Docks/ Startups: Collaborate with departments and schedule additional crew members based on project needs. Communicate with crew and onboarding team to ensure any additional required documentation is up to date.
  </li>
  <li>
   Compliance: Stay informed about relevant regulations, legal requirements and industry standards related to workforce management. Work closely with onboarding team/recruiters to ensure all newly hired and returning team members are in possession of the required documentation to join their assigned vessels, such as travel documentation, visas, medicals, trainings, licenses etc. Liaise with the travel department in Miami/offshore to arrange for joining flights in accordance with company policies.
  </li>
  <li>
   Communication: Maintain effective communication with shipboard and shoreside teams, onboarding team and team members, responding to emails in timely manner.
  </li>
  <li>
   Continuous Improvement: Monitor workforce performance metrics and evaluate the effectiveness of staffing plans and scheduling strategies. Identify areas for improvement and implement process enhancements to optimize workforce utilization and productivity.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge, Skills &amp; Abilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong analytical and problem-solving skills with the ability to interpret complex data and make data-driven decisions. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels. Proficiency in data analysis tools, such as Excel. Experience with workforce management software and scheduling systems is a plus. Demonstrated ability to work collaboratively with team members in a demanding, high-stress environment.
  </li>
  <li>
   Proficiency with Microsoft Outlook, Word &amp; Excel.
  </li>
  <li>
   In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Associate&rsquo;s degree required. Bachelor&rsquo;s degree preferred.
  </li>
  <li>
   3+ years of customer service and/or logistical experience required
  </li>
  <li>
   Previous crew scheduling or cruise experience preferred
   <br/>
   <br/>
  </li>
 </ul>
 Travel: No travel
 <br/>
 <br/>
 Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
 <br/>
 <br/>
 Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
 <br/>
 <br/>
 This position is classified as &ldquo;remote.&rdquo; As a remote role, it allows employees to work full-time from their home. It may also require regular travel to Carnival headquarters in Miami, FL for in-office collaboration. Sourcing of candidates is primarily done in Carnival&rsquo;s remote hubs of Orlando, Tampa, Atlanta, Houston, and Dallas. If the search is extended past those areas, candidates must be located in one of the following U.S. states: FL, GA, TX and NC
 <br/>
 <br/>
 Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
 <br/>
 <br/>
 At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival&rsquo;s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
 <br/>
 <br/>
 <ul>
  <li>
   Health Benefits:
  </li>
  <ul>
   <li>
    Cost-effective medical, dental and vision plans
   </li>
   <li>
    Employee Assistance Program and other mental health resources
   </li>
   <li>
    Additional programs include company paid term life insurance and disability coverage
   </li>
  </ul>
  <li>
   Financial Benefits:
  </li>
  <ul>
   <li>
    401(k) plan that includes a company match
   </li>
   <li>
    Employee Stock Purchase plan
   </li>
  </ul>
  <li>
   Paid Time Off
  </li>
  <ul>
   <li>
    Holidays &ndash; All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee&rsquo;s discretion.
   </li>
   <li>
    Vacation Time &ndash; All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure.
   </li>
   <li>
    Sick Time &ndash; All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
   </li>
  </ul>
  <li>
   Other Benefits
  </li>
  <ul>
   <li>
    Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
   </li>
   <li>
    Personal and professional learning and development resources including tuition reimbursement
   </li>
   <li>
    On-site Fitness center at our Miami campus
    <br/>
   </li>
  </ul>
 </ul>
 #CCL
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 Remote
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 <br/>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world&rsquo;s most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.
 <br/>
 <br/>
 Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
 <br/>
 <br/>
 In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
 <br/>
 <br/>
 Carnival Corporation &amp; plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
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 https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
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 https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
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</div>


Coordinator, Crew Scheduling

Foundation Building Materials

<div>About Us:
<div><b>
Company Overview</b></div><div>
Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and Canada. In conjunction with Unified Door &amp; Hardware Group (UDHG), a premier provider of commercial door, frame, and hardware solutions, FBM supports a broad range of construction and architectural projects nationwide.</div><div></div><div><br>
Together, FBM and UDHG&rsquo;s 8,000+ Team Members are committed to operational excellence, innovation, and employee development. By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality products and services to contractors, builders, and project teams across diverse markets. As the organization continues to grow and evolve following the recent acquisition by Lowe&rsquo;s, we are investing in strong, forward-thinking talent to support our long-term success.</div>
Overview:
<div><b>
Position Overview</b></div><p>
At Foundation Building Materials (FBM), the <b>Prevailing Wage Analyst</b> will be responsible for ensuring the accuracy, completeness, and compliance of payroll data associated with public works and government-funded projects. Reporting to the Prevailing Wage Supervisor, this position will focus on detailed data analysis, certified payroll reporting, and verification of wage determinations in accordance with federal, state, and local prevailing wage laws. The Analyst will assist in maintaining compliance documentation, conducting internal audits, and supporting process improvements across FBM&rsquo;s payroll and compliance operations. At FBM, we believe in doing business with integrity and being the Company of Choice for both our customers and our team.
</p>Responsibilities and Qualifications:
<div><b>Key Responsibilities</b></div><div><b>
Prevailing Wage Compliance &amp; Analysis</b></div><ul><li>
Review payroll data for employees working on public projects to verify alignment with prevailing wage determinations, fringe benefits, and labor classifications</li><li>
Conduct routine internal audits to ensure compliance with the Davis-Bacon Act, state prevailing wage requirements, and other applicable regulations</li><li>
Assist in preparing certified payroll reports and validating entries for accuracy and completeness</li><li>
Research wage determinations, apprenticeship standards, and applicable labor regulations to support compliance activities</li></ul><div>
</div><div><b>
Reporting &amp; Documentation</b></div><ul><li>
Maintain accurate records of wage determinations, certified payroll submissions, and compliance correspondence</li><li>
Assist in preparing and submitting certified payroll reports to government agencies, project owners, and contractors as required</li><li>
Support the development and maintenance of Standard Operating Procedures (SOPs) for wage compliance and payroll reporting processes</li></ul><div>
</div><div><b>
Data Accuracy &amp; Systems Administration</b></div><ul><li>
Utilize payroll and compliance systems (e.g., Ceridian Dayforce, LCP Tracker, Elations) to monitor and reconcile payroll data</li><li>
Perform data validation and exception analysis to identify and resolve discrepancies</li><li>
Collaborate with Payroll and HR teams to ensure accurate employee data, pay rates, and classifications</li></ul><div>
</div><div><b>
Collaboration &amp; Support</b></div><ul><li>
Partner with internal departments including Payroll, HR, Legal, and Operations to ensure consistency in wage compliance practices</li><li>
Assist in responding to audit requests, employee inquiries, or project manager questions related to prevailing wage documentation</li><li>
Support the Prevailing Wage Supervisor in developing compliance training materials and communication initiatives</li></ul><div>
</div><div><b>
Continuous Improvement</b></div><ul><li>
Identify opportunities to improve accuracy, efficiency, and internal controls in wage compliance processes</li><li>
Stay current on changes in federal and state prevailing wage regulations, ensuring company practices remain compliant</li></ul><div>
</div><div><b>
Additional Responsibilities &amp; Miscellaneous</b></div><ul><li>
Perform other duties as assigned to support Payroll and corporate objectives</li></ul><div></div><div><br>
</div><div><b>
Qualifications</b></div><ul><li>
Bachelor&rsquo;s degree in Accounting, Business Administration, Human Resources, or a related field preferred</li><li>
2+ years of experience in payroll compliance, prevailing wage administration, or a related government contracting environment</li><li>
Knowledge of the Davis-Bacon Act, state prevailing wage laws, and certified payroll reporting requirements</li><li>
Experience with payroll and compliance systems (e.g., Ceridian Dayforce, LCP Tracker, Elations, DIR uploads, or similar platforms)</li><li>
Extensive knowledge of FLSA, federal, state, local wage and hour, and tax regulations</li><li>
Proficiency in Microsoft Excel and other data analysis tools; experience with reporting and audit functions preferred</li><li>
High attention to detail, accuracy, and data integrity</li><li>
Strong organizational and time management skills with the ability to manage multiple priorities and deadlines</li><li>
Strong communication and interpersonal skills, with the ability to effectively assist employees with payroll-related inquiries</li><li>
Excellent written and verbal communication skills with a professional, customer-focused approach</li></ul>
Compensation and Benefits:
<div><b>Reports To</b></div><div>
Prevailing Wage Supervisor</div><div></div><div><br>
</div><div><b>
Compensation</b></div><div>
The listed pay range reflects the expected base rate for this position. Within the range, individual pay may vary based on experience, qualifications, and work location within state. This is a full-time position with competitive pay and benefits.</div><ul><li><b>
Base:</b> $75,000-$90,000 per year</li><li><b>
Bonus:</b> 10% Target Bonus</li><li><b>
Total Compensation (Base + Bonus):</b> The successful candidate could reasonably expect a Total Compensation Package in the range of $78,750-$103,500
</li><li><b>Equity:</b> This role is not eligible for equity opportunities, awards or grants.</li></ul><div></div><div><br>
</div><div><b>
Benefits</b></div><div>
At FBM, we&rsquo;re committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work. Our excellent package includes:</div><ul><li>
Medical, Dental and Vision plans with leading national providers</li><li>
Health Savings Account (HSA) / Flexible Spending Account (FSA)</li><li>
Company Provided Basic Life and Accident Death &amp; Dismemberment (AD&amp;D)</li><li>
Voluntary Life and Accidental Death &amp; Dismemberment (AD&amp;D)</li><li>
Critical illness, Hospital Indemnity, Accident Coverage</li><li>
Legal Insurance Plan</li><li>
Paid Time Off (PTO) &amp; Paid Company Holidays</li><li>
401(k) plan with generous company match</li></ul>
Statements:
<div><b>
Equal Opportunity Employer</b></div><p>
Foundation Building Materials is an Equal Opportunity Employer and committed to providing equal employment opportunities to all individuals, including those with disabilities. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are based on business needs, job requirements, merit, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability status, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.</p><p>
In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job. If you need assistance or an accommodation during the application process or while employed, please contact Human Resources at Talent@myfbm.com.</p><div></div><div><b><br>
Posting Period</b></div><p>
This job will be posted for at least 5 days, starting on the initial post date reflected above.</p>
Salary Range: Min: USD $75,000.00/Yr., Max: USD $90,000.00/Yr.</div>

Prevailing Wage Analyst

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