workforce management consultant

Tata Consultancy Services (TCS)

<div></div><div><div><div><div><div>Experience with more than one UKG Pro WFM/Dimensions Implementation(configuration), Rollout and Support for more than one customer (Large implementation with more than 100K, multiple countries, 1000+stores)</div><br>
<div></div>
<div>o Hands on Experience with WFD Configuration of Business Structure, Time Keeping, Advanced Scheduling &amp; Forecasting, Analytics &amp; Reports, Device Configuration, Mobile configuration
</div><div>o Experience with following modules in UKG Pro WFM - Timekeeper/ Accruals/ Leave/ Attendance/ Attestation/ Advanced Scheduler/ Activities /Business Structure/Release Management/HyperFind queries/ Workforce Genies and calendars/ Data Access Control Concepts /Custom Reports</div>
<div>2. Experience in UKG Pro Configuration and Troubleshooting - Knowledge of product configuration, creating work rules, pay rules, break rules, exception rule etc. Support changes to existing configurations and build new ones as needed basis.</div>
</div></div></div><div><div><div><b>Location</b></div>
<div>Mumbai</div>
</div><div><div><b>Job Function</b></div>
<div>TECHNOLOGY</div>
</div><div><div><b>Role</b></div>
<div>Functional Consultant</div>
</div><div><div><b>Job Id</b></div>
<div>380572</div>
</div><div><div><b>Desired Skills</b></div>
<div>Core JAVA</div>
</div></div><p>Desired Candidate Profile
</p><div><div><b>Qualifications</b> : BACHELOR OF TECHNOLOGY</div></div></div><div></div>

UKG Fucntional

Emirates NBD

<div>
 <ul>
  <li>
   Ensure effective management of staffing resources to meet customer service demand and maintain high service levels. This role involves overseeing workforce planning, scheduling, and real-time adjustments in staffing to optimize the call center's performance and efficiency.
  </li>
  <li>
   Communicate the team&rsquo;s daily performance.
  </li>
  <li>
   Support the supervisor to sort the actual versus planned agents&rsquo; headcount
  </li>
  <li>
   Coordinate with the Human Resources and external agencies to interview applicants for agent positions
  </li>
  <li>
   Monitor and track the attendance within the CRC.
  </li>
  <li>
   Generate the scheduling and coordination of required training programs and schedules for the CRC teams.
  </li>
  <li>
   Generate the team members&rsquo; performance KPI&rsquo;s
  </li>
  <li>
   Liaise with the external recruitment agency the required candidate for hiring.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Minimum 6 month of experience in banking or relevant with focus on customer relationship management
  </li>
  <li>
   Planning and organizing
  </li>
  <li>
   Communication and interpersonal skills
  </li>
  <li>
   Presentation skills
  </li>
  <li>
   Coaching skills
  </li>
 </ul>
</div>


Workforce & MIS Officer

Muller's Solutions

<div><p><b>About M&uuml;ller`s Solutions:</b></p><p>
</p><p>M&uuml;ller's Solutions is a leading SAP consulting firm that specializes in delivering innovative and customized solutions to enhance business processes. We are committed to helping our clients efficiently manage their HR processes through advanced technologies, including SAP SuccessFactors and OpenText solutions.</p><p>
</p><p><b>Job Overview:</b></p><p>
</p><p>We are seeking a qualified OpenText SuccessFactors HR Workflow Consultant to join our team. In this role, you will be responsible for designing, implementing, and optimizing HR workflows specifically integrated with OpenText and SuccessFactors solutions. You will work closely with clients to understand their business needs and translate them into effective system configurations that enhance HR operations.</p><p>
</p><p><b>Requirements</b></p><p></p><p><b>
Requirements:</b></p><p>
</p><ul><li>Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field.</li>
<li>Minimum of 3 years of experience as an HR Workflow Consultant with expertise in OpenText and SAP SuccessFactors.</li>
<li>Strong understanding of HR processes and workflows, with a focus on optimizing efficiency.</li>
<li>Experience in designing and implementing HR workflows in OpenText and SuccessFactors environments.</li>
<li>Excellent analytical and problem-solving skills.</li>
<li>Strong communication skills, with the ability to interact effectively with clients and internal teams.</li>
<li>Ability to manage multiple projects and meet deadlines in a fast-paced environment.</li>
<li>Prior experience with integration of OpenText and other SAP modules is a plus.</li>
</ul><p></p><p><b>Benefits</b></p><p>
Why Join Us:</p><p></p><p>
Opportunity to work with a talented and passionate team.</p><p>
Competitive salary and benefits package.</p><p>
Exciting projects and innovative work environment.</p></div>

OpenText SuccessFactors HR Workflow Consultant

Global Brands Group (GBG)

<div>
 <p>
  As a Unified Communications (UC) Consultant, you will be responsible for the design, implementation, configuration, maintenance, and troubleshooting of the organization&rsquo;s Microsoft Exchange Server, Exchange Online, Microsoft Teams Voice, OneDrive, and SharePoint Online environments.
 </p>
 <p>
 </p>
 <p>
  You will work closely with the UC team at Global Brands (Microsoft Partner &ndash; Egypt, Saudi Arabia) and other global IT teams to ensure the reliable, secure, and seamless operation of unified communication and collaboration platforms across hybrid and cloud environments.
 </p>
 <p>
 </p>
 <p>
  Key Responsibilities
 </p>
 <p>
  Exchange Server / Exchange Online
 </p>
 <ol>
  <li>
   Exchange Server Management: Deploy, configure, and manage Microsoft Exchange Server infrastructure (on-premises and online), including mailbox databases, connectors, and hybrid configurations.
  </li>
  <li>
   Hybrid Configuration: Implement and maintain Exchange Hybrid environments to ensure smooth mail flow and coexistence between on-premises and cloud mailboxes.
  </li>
  <li>
   Implement, configure, and maintain Microsoft Entra Connect to synchronize on-premises Active Directory with Microsoft Entra ID.
  </li>
  <li>
   User and Mailbox Management: Create, modify, and remove user mailboxes and distribution groups. Manage permissions, aliases, and shared mailboxes in both Exchange On-Premises and Exchange Online.
  </li>
  <li>
   Email Compliance and Retention: Configure data loss prevention (DLP), retention, and litigation hold policies to meet compliance requirements.
  </li>
  <li>
   Backup and Recovery: Develop and execute backup, restore, and disaster recovery strategies for Exchange infrastructure.
  </li>
  <li>
   Performance Monitoring: Analyze Exchange performance metrics, optimize resources, and proactively identify service degradation.
  </li>
  <li>
   Patch and Update Management: Keep Exchange environments secure and current with Microsoft updates and cumulative patches.
  </li>
  <li>
   Migration Projects: Plan and execute email migrations, including:
  </li>
 </ol>
 <ul>
  <li>
   Cross-tenant migrations within Microsoft 365
  </li>
  <li>
   G Suite (Google Workspace) to Microsoft 365 mailbox and Drive migrations
  </li>
  <li>
   IMAP migrations from legacy email systems
  </li>
 </ul>
 <p>
  10.Documentation and Reporting: Maintain detailed configuration, process, and troubleshooting documentation. Provide operational reports to management.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Microsoft Teams Voice
 </p>
 <ol>
  <li>
   Design, plan, and deliver Microsoft Teams Enterprise Voice solutions, including full PBX migrations to Teams Calling.
  </li>
  <li>
   Design and validate inter-site and inter-user call routing, direct routing configurations, and session border controller (SBC) integrations.
  </li>
  <li>
   Create and validate PBX-to-Teams migration plans ensuring all readiness checks and dependencies are met.
  </li>
  <li>
   Provide governance and operational support for Teams policies, voice routing, and call quality management.
  </li>
  <li>
   Support Teams devices, SIP endpoints, and integration with third-party telephony systems (Avaya, Cisco, AudioCodes, Ribbon, etc.).
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
  OneDrive for Business and SharePoint Online
 </p>
 <ol>
  <li>
   Configure and manage OneDrive for Business and SharePoint Online services to ensure secure file sharing, synchronization, and collaboration.
  </li>
  <li>
   Implement governance policies for sharing, retention, access control, and external collaboration.
  </li>
  <li>
   Support migration of user data from Google Drive to OneDrive for Business and assist with SharePoint site migrations and restructuring.
  </li>
  <li>
   Troubleshoot synchronization, access, and permission issues related to OneDrive and SharePoint.
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
  Qualifications
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in computer science, Information Technology, or equivalent experience.
  </li>
  <li>
   In-depth expertise with:
  </li>
  <li>
   Microsoft Exchange Server (2010, 2013, 2016, 2019, SE) and Exchange Online
  </li>
  <li>
   Microsoft Teams Voice and Direct Routing
  </li>
  <li>
   SharePoint Online and OneDrive for Business
  </li>
  <li>
   Microsoft 365 tenant administration and hybrid configurations
  </li>
  <li>
   PowerShell scripting for automation and administration
  </li>
  <li>
   Strong understanding of SIP protocol, DNS, mail routing, and hybrid identity management.
  </li>
  <li>
   Experience with:
  </li>
  <li>
   Cross-tenant migrations (Exchange, Teams, OneDrive)
  </li>
  <li>
   G Suite to Microsoft 365 migrations (mailboxes and drives)
  </li>
  <li>
   IMAP migrations.
  </li>
  <li>
   Familiarity with Session Border Controllers, Media Gateways, and Teams-certified devices.
  </li>
  <li>
   Excellent analytical, troubleshooting, and communication skills.
  </li>
 </ul>
 <p>
 </p>
</div>


Modern Workplace Consultant

Collaborative Solutions

<p></p><b>Overview </b><p>The Principal Consultant will "bridge the gap" between the business and technical teams by solving complex Workday intersystem problems. They will guide clients through the transformation, implementation, and operation phases of a Workday HCM implementation. </p><b>Responsibilities </b><ul><li>Become a <b>Workday HCM and Learning </b>, or <b>Workday Absence, Time Tracking and Scheduling </b> product expert with knowledge of design, configuration, testing, and implementation. </li><li>Leverage your expertise to recommend the best solution based on the client's requirements, budget, and timeframe; with the flexibility to adapt the scope as additional needs are identified. </li><li>Guide the customer through facilitated design sessions and configuration decisions based on best practices and an understanding of the customer's unique business requirements at all stages of the project. </li><li>Regularly engage and support the client through all phases of the project, ensuring a smooth transfer from legacy systems to the Workday HCM solution. </li><li>Perform multiple tasks under limited direction, while regularly keeping the client, your project team and your Engagement Manager abreast of changes or progress related to the project. </li><li>Work alongside the integration team to configure and test integrations between the Workday solution and the client's selected payroll and benefits providers. </li><li>Willingness to take a leadership position on a project, or as a Collaborative or Workday Product Partner Lead and/or DA Reviewer. </li><li>Display your hands-on expertise of the software, including iLoading customer data, moving configuration from tenant to tenant, and configuring business processes and security. </li><li>Utilize your technical aptitude to convert and map data sources into data conversion templates via iLoads. </li> </ul><b>Skills & Requirements </b><ul><li>Bachelor's degree in Human Resources, Human Resources Management, HRIS or related field required; </li><li>Certification in Workday HCM and Learning, or Workday Time Tracking and Absence; </li><li>2+ years of Workday HCM and Learning functional implementation experience, or 2+ years of Workday Absence and Time Tracking implementation experience, highly desired. </li><li>2-5 years Human Resources, Payroll, or financial software experience, required. </li><li>2-5 years implementing functional solutions with ERP or SaaS software, highly desired. </li><li>Experience gathering business requirements, designing and prototyping, testing and implementing practical business solutions under multiple deadlines. </li><li>Demonstrated functional experience in Human Resources, Payroll, or Financials Management. </li><li>Strong communication and presentation skills, with the ability to effectively manage customer expectations. </li><li>Advanced knowledge of Microsoft Office Suite, particularly Microsoft Excel and PowerPoint programs. </li><li> </li> </ul><b>Why choose Cognizant: </b><ul><li>Entrepreneurial environment that welcomes your ideas </li><li>Opportunity to do great work </li><li>Outreach programs that support communities and tap into your volunteer spirit </li><li>Learning opportunities to help current needs and advancement </li><li>Global operations, with opportunities in North America, Europe and Asia Pacific </li><li>An abundance of Affinity groups to meet your needs </li> </ul><b>Cognizant Core Values: </b><ul><li><b>Work as One: </b> We think beyond roles, relying on each other's strengths to win as a team. </li><li><b>Raise the Bar: </b> We always aim for excellence in how we work and what we deliver. </li><li><b>Dare to Innovate: </b> We push boundaries and take chances to reimagine what's possible. </li><li><b>Do the Right Thing: </b> We all lead with integrity and always make the ethical choice. </li><li><b>Own It: </b> We own the outcomes for our company, colleagues, and community. </li> </ul> <p></p>

Workday HCM Principal Consultant

McDonald's Saudi Arabia Central, Eastern, & Northern Regions

<div>
 <p>
  <strong>
   <em>
    About the company
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  McDonald&rsquo;s Saudi Arabia is owned and operated by Riyadh International Catering Corporation, which holds the exclusive franchise rights in the central, eastern, and northern regions of the Kingdom. It is a major contributor to the Kingdom&rsquo;s economy. The company supports local suppliers and invests heavily in hiring and training the local workforce. Since its establishment in 1993, McDonald&rsquo;s Saudi Arabia has been committed to providing safe, high-quality products to all its customers. It adheres to the highest standards of food safety and implements both local and international food safety systems. The menu at McDonald&rsquo;s Saudi Arabia is designed to support an active and balanced lifestyl
  <strong>
   e
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    About the Role
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Are you a dynamic multi-unit manager ready to elevate your career with McDonald&rsquo;s Saudi Arabia? Join our
  <strong>
   OC Fast Track Program
  </strong>
  &mdash;a 9-month accelerated journey designed to prepare high-performing leaders for the
  <strong>
   Operations Consultant
  </strong>
  role. You&rsquo;ll gain hands-on experience in restaurant operations, leadership development, inventory management, food safety, and people practices. Through structured training, mentorship, and real-world exposure, you&rsquo;ll build the skills needed to lead teams, drive performance, and shape the future of our business. If you're passionate about hospitality, growth, and making an impact&mdash;this opportunity is for you.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Operations Consultant Trainee Fast Track Program "Multi-Unit Supervisor"
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  McDonald&rsquo;s Saudi Arabia is launching its
  <strong>
   OC trainee Fast Track Program
  </strong>
  &ndash; a 9-month accelerated development journey designed to prepare experienced multi-unit
  <strong>
   Supervisor
  </strong>
  for the
  <strong>
   Operations Consultant (OC)
  </strong>
  role.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Experience
  </strong>
 </p>
 <ul>
  <li>
   A structured development path covering leadership, operations, food safety, inventory, people management, and business acumen.
  </li>
  <li>
   Hands-on exposure to McDonald&rsquo;s systems, culture, and strategic operations.
  </li>
  <li>
   Shadowing and mentorship from senior leaders and consultants.
  </li>
  <li>
   Participation in leadership classes and cross-functional training.
  </li>
 </ul>
 <p>
  <strong>
   What We&rsquo;re Looking For
  </strong>
 </p>
 <ul>
  <li>
   Proven experience managing multiple units in hospitality, food service, or retail.
  </li>
  <li>
   Strong leadership, communication, and emotional intelligence.
  </li>
  <li>
   Passion for people development and operational excellence.
  </li>
  <li>
   Commitment to continuous learning and business ethics.
  </li>
 </ul>
 <p>
  <strong>
   Program Highlights
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Duration:
   </strong>
   9 months (6 months foundational + 3 months OC shadowing)
  </li>
  <li>
   <strong>
    Outcome:
   </strong>
   Promotion to Operations Consultant upon successful completion
  </li>
  <li>
   <strong>
    Support:
   </strong>
   Dedicated coaching, monthly assessments, and leadership engagement
  </li>
 </ul>
</div>


Operations Consultant Trainee

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10000 workforce management consultant jobs NEAR_ME

UKG Fucntional

Workforce & MIS Officer

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Modern Workplace Consultant

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Operations Consultant Trainee

Operations Consultant Trainee