workforce management consultant

Andrew Reise

<div><p>Be a part of our growing company and help our clients define and realize business benefits through WFM strategies, best practices, process improvements, and tools.</p><p>
The Workforce Management Consultant will be responsible for helping develop and implement strategies and plans that drive efficient, effective workforce management operations (forecasting, scheduling, intra-day operations, etc.).</p><p><b>
Role Description:</b></p><ul><li>
Identify solutions to client problems, including potential options for consideration before driving the optimal solution to fruition and the benefit of the client.</li><li>
Plan consulting engagements from end-to-end following our methodologies but with the ability to adjust and customize for individual clients, keeping the end in mind for effective, efficient, engaging delivery of consulting services.</li><li>
Synthesize complex or diverse information; collect and research data; use intuition and experience to complement data; break problems down into manageable, workable pieces for planning and execution.</li><li>
Generate creative solutions; translate business concepts and information into images; use feedback to modify solution design; demonstrate attention to detail.</li><li>
Help our clients analyze and devise new approaches, processes, and solutions to successfully deploy and effectively utilize WFM technologies</li><li>
Maintain a strong client focus and a solution-oriented approach to helping them achieve their goals related to their overall WFM operations, including: Capability assessments, Tool / technology selection, Solution alignment to requirements and objectives, Effective use of technology, Process development, Organizational alignment, Utilization of best practices, Training and assistance with operational transition.</li><li>
Provide project management and coordination support to keep client efforts on course and aligned with expectations</li><li>
Manage relationships and effectively communicate with client and vendor leaders and team members</li><li>
Help identify a realistic and executable strategy focused on planning and developing roadmaps, communication plans, governance structures and investment prioritization for execution</li><li>
Assist with the development of key success metrics that indicate progress towards and achievement of client goals and objectives</li><li>
Work with the team to observe current client operations, analyze and assimilate multiple sources of information to define areas of strength and opportunity, as well as recommended short-term and long-term actions</li><li>
Define and develop reporting requirements, providing some initial ad hoc reporting as necessary</li><li>
Complete deliverables on-time and in the desired format for project team and client consumption</li><li>
Ensure WFM strategies and solutions are compliant with client standards and other regulatory requirements</li><li>
Develop client relationships, grow confidence with clients, and become a trusted advisor</li><li>
Articulate the outcomes and findings from client workshops to an executive audience</li><li>
Understand the overall project plan and how individual efforts are critical to its successful completion</li><li>
Deliver with quality the assigned tasks, activities, and deliverables as planned and outlined within the broader context of the project</li><li>
Demonstrate always the key competencies of our culture including client focus, solution orientation, and self-driven initiative</li><li>
Maintain client and client customer data confidentiality at all times</li></ul><p><b>
Qualifications</b></p><ul><li>
7+ years consulting and/or operational experience with WFM tools such as Verint, Aspect, NICE, or others</li><li>
Client-orientation, keeping goals and objectives in mind at all times while helping to achieve them</li><li>
Proficient analytical, computer, and software skills</li><li>
Mastery of MS Office suite</li><li>
Ability to learn quickly, adopt new technologies, and adapt your approach to fit client needs and culture</li><li>
Excellent written and personal communication skills with executives, clients, team members, and vendors/partners</li><li>
Ability to handle multiple things at once: projects, tasks, and potentially, clients</li><li>
Strong attention to detail</li></ul><p>
Andrew Reise is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination.</p></div>

Workforce Management Consultant - 2026

<div></div><div><div><div><div><ul><div>6 - 9 Years</div>
<div></div><div>1 Opening</div>
 <div>Hyderabad</div></ul></div><p></p><div><br>
<div><div>
</div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Role description</b></h3>
<div><p><b><i>Location &ndash; Hyderabad (client office, 5 days&rsquo; Work from Office)</i></b></p>
<p><b><i>
Experience - 6-8 Years
</i></b></p><p><b>Job Description &ndash; UKG Pro WFM Senior Consultant</b></p>
<p><b>
Role Summary</b></p>
<p>
As a <b>UKG Pro WFM Senior Consultant</b>, you will be responsible for analyzing business requirements and ensuring that the <b>UKG Pro Workforce Management (WFM)</b> solution aligns with customer objectives. This role demands strong product expertise, industry best‑practice knowledge, and the ability to manage issue resolution efficiently to support system stabilization.<br>
You will collaborate with multiple teams across <b>UKG Pro WFM</b> and other ERP platforms&mdash;especially <b>Oracle Cloud</b>&mdash;as part of Providence&rsquo;s multi‑platform ecosystem.<br>
<b>UKG Pro certifications are preferred.</b></p>
<div>
</div><p><b>Key Responsibilities</b></p>
<ul>
<li>Serve as a <b>Subject Matter Expert (SME)</b> for UKG Pro WFM.</li>
<li>Lead and contribute to <b>at least two end‑to‑end implementations</b> and provide project support.</li>
<li>Provide ongoing support for UKG WFM Workforce Central, including:
</li><ul><li>Timesheet data</li>
<li>Pay calculations</li>
<li>Person and functionality access</li>
<li>Wage adjustments</li>
<li>Issue resolution and maintenance activities</li>
</ul>
</ul><div></div><p><b>Scope of Work</b></p>
<p><b>
UKG WFM Timekeeping &amp; Attendance</b></p>
<ul>
<li>Pay policy building blocks</li>
<li>ESS</li>
<li>Access and security</li>
<li>Navigators</li>
<li>Hyperfinds</li>
<li>Genies</li>
<li>Event Manager</li>
<li>Transaction Assistant</li>
<li>Working knowledge of additional modules</li>
</ul>
<p><b>UKG WFM Accruals</b></p>
<ul>
<li>Accrual profiles</li>
<li>Policies</li>
<li>Grants and limits</li>
</ul>
<p><b>UKG WFM Scheduling &amp; Advanced Scheduling</b></p>
<ul>
<li>Schedule planners</li>
<li>Labor and volume forecasting</li>
</ul>
<p><b>UKG WFM Analytics</b></p>
<ul>
<li>Hands‑on experience in building and managing data reports</li>
</ul>
<p><b>Additional Preferences</b></p>
<ul>
<li><b>Certified UKG Pro</b> professionals are strongly preferred</li>
<li>Experience integrating UKG with <b>Oracle Cloud</b> is an added advantage</li>
</ul>
<div></div><p><b>Qualifications</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Information Technology or equivalent</li>
<li><b>6+ years of experience</b> with UKG Workforce Central / UKG Pro WFM, including hands‑on implementation and support</li>
<li>Strong communication, collaboration, and project management abilities</li>
</ul></div>
<h3 class="jobSectionHeader"><b>Skills</b></h3>
<div><ul><li>Kronos</li>
<li>UKG Workforce Central</li>
<li>UKG Pro WFM</li>
<li>Timekeeping</li></ul></div></div></div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>About UST</b></h3>
<div>UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world&rsquo;s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients&rsquo; organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact&mdash;touching billions of lives in the process.</div></div>

Lead II - Workforce Management (UKG Pro WFM Senior Consultant)

NiCE Actimize

<div><div><p>At NiCE, we don&rsquo;t limit our challenges. We challenge our limits. Always. We&rsquo;re ambitious. We&rsquo;re game changers. And we play to win. We set the highest standards and execute beyond them. And if you&rsquo;re like us, we can offer you the ultimate career opportunity that will light a fire within you.</p></div><div><p>
This is an exciting consulting position within the NiCE Value Realization Services (VRS) organization that is focused on owning our customers&rsquo; business case and driving increased adoption and value of the NiCE Workforce Management (WFM) solutions. The ideal candidate brings a strong mix consulting, and operations experience to be positioned strongly to lead customers through Contact Center transformations. The VRS Business Consultant utilizes domain expertise in the WFM domain to lead consulting projects, drive customers to realize full value in their investment, and increase solution adoption. This is accomplished by providing industry best practice guidance to ensure customer fully optimize their business process and maximize the full potential of the NiCE solution(s), building long-term relationships with customers as their trusted advisor, manage the customer relationship and individual engagements with a strong focus on operational excellence and establishing mutually agreed upon strategy for business impact. Candidates should be well experienced to act as a leading voice in maturing our VRS methodology. This is a hands-on position where you are personally involved in direct consulting delivery of strategic advisory engagements. This consultant will work with multiple broad groups within NiCE and must have proven ability to influence cross-functional teams with or without formal &ldquo;direct-line&rdquo; authority and be effective working within a matrixed organization. The Business Consultant will have a high level of individual accountability to create customer ROI&rsquo;s, customer engagement renewals, business development, and support the successful growth of NiCE Value Realization Services.</p>
<p>
How will you make an impact?</p>
<ul><li>Owns our customer&rsquo;s Workforce Management Transformation Strategy.</li></ul>
<ul><li>Provides best practice guidance to ensure customer fully optimizes their business process and maximizes the full potential of the NiCE WFM solution(s).</li></ul>
<ul><li>Designs change strategy across people, process, and technology.</li></ul>
<ul><li>Builds long-term relationships with customers, becoming a trusted advisor.</li></ul>
<ul><li>Coordinates with Project Manager to align milestones and dependencies within project timeline.</li></ul>
<ul><li>Organizes and guides Application Business Consultants through program leadership.</li></ul>
<ul><li>Provides individual accountability toward assurance of customer value realization.</li></ul>
<ul><li>Identifies opportunities for additional engagements through service subscription renewals and business development.</li></ul>
<p>
Have you got what it takes?</p>
<ul><li>Minimum of 5 years of business consulting experience supporting a contact center environment in the Workforce Management domain.</li></ul>
<ul><li>Experience with synchronous and asynchronous contact routing environments (including Back Office functions is preferred).</li></ul>
<ul><li>Responsible for successful delivery of contact center performance improvement via delivery of expert guidance and strong advisory best practice consulting within the Workforce Management domain.</li></ul>
<ul><li>Lead consulting projects to drive process improvement and ensure business readiness for optimal adoption of NiCE solution(s) across the customer&rsquo;s organization.</li></ul>
<ul><li>Own and manage executive stakeholder relationship and ensure his/her active participation and sponsorship over the course of the engagement.</li></ul>
<ul><li>Independently discover, identify, and create financial business cases with clear measurable business improvements to drive value of the NiCE solution(s) using benefit analysis models.</li></ul>
<ul><li>Establish business case mapping action items into the solution design and monitor progress toward delivering to the business success criteria.</li></ul>
<ul><li>Align launch strategy with business case, value priorities, and time to value requirements.</li></ul>
<ul><li>Develop and maintain relationships with customers to ensure highly satisfied, referenceable customers.</li></ul>
<ul><li>Expertly handle large scale Value Realization Services (VRS) customer engagements and deliver the VRS program to customers.</li></ul>
<ul><li>Provide strong proven WFM process expertise to guide customers through recommendations and guidance on best practices.</li></ul>
<ul><li>Provide input and engagement status into project plan with overlaying the VRS activities via NiCE and Customer Project Manager relationship.</li></ul>
<ul><li>Secure buy-in from different stakeholders (Internal and External), hold all parties accountable to agreed plan, and push on-time execution of action items.</li></ul>
<ul><li>Demonstrated experience with leading organizational change, creating governance teams and center of excellence processes.</li></ul>
<ul><li>Stay up to date with Industry standards and processes of Workforce Management and produce collateral, whitepapers etc. that help promote NiCE Value Realization Services.</li></ul>
<ul><li>Develop and deliver presentations consisting of strategic recommendations for business impact via NiCE solutions.</li></ul>
<ul><li>Develop two-to-five-year evolution roadmap for customer to measurable impact and support a cross-solution portfolio.</li></ul>
<ul><li>Support VRS growth via successful delivery, credibility and thought leadership leading to subscription renewals and identifying additional solution opportunities.</li></ul>
<ul><li>Deep and broad understanding of WFM solution(s) (NiCE WFM plus) and WFM processes.</li></ul>
<ul><li>Experience in business process improvement and Customer Success.</li></ul>
<ul><li>Must have proven ability to manage senior executive relationship (stakeholders), provide thought leadership, and gain strategic partnership independently and effectively.</li></ul>
<ul><li>Led contact center teams and demonstrated operational performance improvements with significant benefit.</li></ul>
<p>
What&rsquo;s in it for you?</p>
<p>
Join an ever-growing, market disrupting, global company where the teams &ndash; comprised of the best of the best &ndash; work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!</p></div><p></p><div><p><b><i><br>
About NiCE
</i></b></p><p><i>NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
</i></p><p><i>Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
</i></p><p><i>NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</i></p></div></div><p></p>

Business Consultant, VRS, WFM

Black Box

<div><p><b>Role Description:
</b></p><ul><li>Complete ownership and management of workforce management process including Horizontal resource management, staffing and contractual hiring.
</li><li>Accountable for resolving all escalations regarding resource management with Horizontal Heads and HR functions.
</li>Lead performance management of resource coordinators across horizontals; ensure adherence to SLA, bench movement, and fulfillment accuracy.<br>
<li>
</li></ul><p></p><p><b>Key Responsibilities:
</b></p><ul><li>Governance of resource management processes and conflict resolution.
</li><li>Ensure strict adherence to guidelines for staffing resources on a project basis the account revenue, margin profile, billability and utilization requirements.
</li><li>Conduct weekly reviews with delivery teams on staffing requirements, resource release/extensions, critical requirements, bench resource movement and corrective actions.
</li><li>Review of low/partial billable resources with ADMs and Horizontal Heads; holds final authority to pull back resource to bench basis guidelines defined in the bench policy.
</li><li>Resolve issues related to project staffing and exceptions; resolve staffing conflicts between projects.
</li><li>Ensure process consistency across all resource coordinators in terms of deployment planning, documentation, and exception handling.
</li><li>Approve staffing and bench exception request; ensure adherence to bench policy guidelines for proactive resource deployment planning through virtual pools.
</li><li>Establish a strategic approach for managing resource pools across the Delivery organization.
</li><li>Define and roll out sourcing, staffing strategy &amp; key initiatives and lead the execution plan for the year.
</li><li>Establish and manage the team of horizontal dedicated resource coordinators; establish strategic direction of contract workforce planning and program.
</li><li>Establish automated tools for tracking and managing the staffing process starting from resource requisitions to fulfilment.
</li><li>Oversee and lead contractor management function: Ensure efficient use of external contractors.
</li><li>Oversee demand forecast, supply and fulfillment planning.
</li><li>Ensure adequate resource supply chain through each fulfilment channel including freshers, bench, rotation, contracting &amp; hiring with a view to maximize revenue realization.
</li><li>Participate in vertical-level planning discussions with ADMs to align on upcoming demand, capability gaps, and critical skills.
</li><li>Develop annual plan for hiring, onboarding and allocation of new recruits to various accounts and update it, quarter-on-quarter, as required.
</li><li>Work with HR on work planning for recruitment team basis open demand and criticality considerations.
</li><li>Oversee management of bench resources.
</li>Track bench movement &amp; utilization patterns across horizontals; ensure at-risk profiles are flagged &amp; actioned weekly; right engagement and billing plan for bench employees.<br>
<li>
</li></ul><p></p><p><b>Key Interfaces:
</b></p><ul><li>Coordinate with Sales, Delivery &amp; HR for developing yearly recruitment &amp; skill development plans.
</li><li>Work with ADMs and Service Area Head to ensure adherence to staffing norms.
</li><li>Engage with ADMs and Service Area Heads to resolve issues related to project staffing.
</li><li>Liaise with HR department for recruitment planning.
</li>Review Resource Coordinator performance metrics, TAT &amp; bench utilization trends to identify improvement areas.<br>
<li>
</li></ul><p></p><p><b>Key Metrics:
</b></p><ul><li>KPIs
</li><li>Bench cost
</li><li>% On-time fulfilment
</li><li>Internal CSAT
</li>Contractor-to-internal fulfillment ratio<br>
<li>
</li></ul><p></p><p><b>Key Result Areas (KRAs):
</b></p><ul><li># On/Offsite resources on bench
</li><li>Billing loss due to delayed fulfillment
</li><li>Avg. days for staffing a position
</li><li>% of open positions fulfilled internally
</li><li>Cost optimization - contractor management</li></ul></div><p></p>

Workforce Management Leader

<div>
 <strong>
  Introduction
  <br/>
  <br/>
 </strong>
 A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You&rsquo;ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you&rsquo;ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You&rsquo;ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
 <br/>
 <br/>
 <strong>
  Your Role And Responsibilities
  <br/>
  <br/>
 </strong>
 As a Package Consultant specializing in Workday Talent Management, you will implement and support the Workday Talent Management module for clients, utilizing your consulting skills, business knowledge, and packaged solution expertise to integrate the module into the client's business environment. You will deliver a tailored Talent Management solution that meets the client's unique needs and objectives. Your primary responsibilities will include:
 <br/>
 <br/>
 <ul>
  <li>
   Planning Implementation: Plan the implementation of the Workday Talent Management module, ensuring seamless integration into the client's business environment.
  </li>
  <li>
   Conducting Fit Analyses: Conduct fit analyses to identify client requirements and configure the system to meet their needs.
  </li>
  <li>
   Configuring the System: Configure the Workday Talent Management module to align with client requirements and business objectives.
  </li>
  <li>
   Resolving Issues: Resolve configuration and functional business issues across various HR modules, providing timely and effective support.
  </li>
  <li>
   Providing Post-Implementation Support: Provide post-implementation support as needed, ensuring the client's continued success with the Workday Talent Management solution.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Education
  <br/>
  <br/>
 </strong>
 Master's Degree
 <br/>
 <br/>
 <strong>
  Required Technical And Professional Expertise
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Exposure to Workday Talent Management: Experience working with the Workday Talent Management module, including its features and functionality, to deliver tailored solutions that meet client needs.
  </li>
  <li>
   Implementation Planning: Exposure to planning and executing implementation projects, ensuring seamless integration of the Workday Talent Management module into the client's business environment.
  </li>
  <li>
   System Configuration: Experience working with system configuration to align with client requirements and business objectives, including conducting fit analyses and unit testing.
  </li>
  <li>
   Issue Resolution: Exposure to resolving configuration and functional business issues across various HR modules, providing timely and effective support to clients.
  </li>
  <li>
   Packaged Solution Expertise: Experience working with packaged solutions, utilizing consulting skills and business knowledge to integrate the Workday Talent Management module into the client's business environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Technical And Professional Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Packaged Solution Knowledge: Exposure to packaged solutions, utilizing consulting skills and business knowledge to integrate the Workday Talent Management module into the client's business environment.
  </li>
  <li>
   HR Module Familiarity: Exposure to various HR modules, understanding their functionality and potential integration with the Workday Talent Management module.
  </li>
  <li>
   System Testing Skills: Experience with unit testing, ensuring the Workday Talent Management module is properly configured and functions as intended.
  </li>
 </ul>
</div>


Package Consultant-Workday Talent Management

Venetian Resort Hotel and Casino

<p></p><div><div><div><div><div><b>Location:
</b>Las Vegas, Nevada, US
</div></div></div></div><div><div><div><div><div><div><div><div><b>Position Overview:</b></div>
</div><div><p>
The primary responsibility of the Specialist &ndash; Workforce Management is to complete daily schedule reports and make appropriate adjustments based on callouts and daily business needs.</p>
<p>All duties are to be performed in accordance with departmental and The Venetian Resort&rsquo;s policies, practices, and procedures.
</p></div></div><div><div><div><b>Essential Duties &amp; Responsibilities:</b></div>
</div><div><ul><li>Manage Team Member phone line for call outs and replacements per requirements and promptly sends notification to each department.</li>
<li>Prints daily roster schedules, pit sheet compacts, duty sheets and/or daily timesheets and send to appropriate departments.</li>
<li>Print weekly refusal logs and sends to appropriate departments.</li>
<li>Assist in the maintenance of Virtual Roster Employee Profiles, i.e., skills, work rules, seniority, roles, etc.</li>
<li>Update Rex daily with housekeeping credit assignments and monitors current room statuses to update Housekeeping and Front Office teams.</li>
<li>Maintain daily attendance and call logs accurately.</li>
<li>Safety is an essential function of this job.</li>
<li>Consistent and regular attendance is an essential function of this job.</li>
<li>Perform other related duties as assigned.</li>
</ul></div></div><div><div><div><b>Additional Duties &amp; Responsibilities:</b></div>
</div><div><p><b>
Company Standards of Conduct</b></p>
<p>All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company&rsquo;s standards, work requirements and rules of conduct.
</p></div></div><div><div><div><b>Additional Duties &amp; Responsibilities:</b></div>
</div></div><div></div><div><div><div><b>Additional Duties &amp; Responsibilities:</b></div>
</div></div><div></div><div><div><div><b>Minimum Qualifications:</b></div>
</div><div><ul><li>21 years of age.</li>
<li>Proof of authorization/eligibility to work in the United States.</li>
<li>High School diploma or equivalent.</li>
<li>Must be able to obtain and maintain any other certification or license, as required by law or policy.
</li><li>Must have intermediate computer skills in Word, Outlook, Excel, and PowerPoint.</li>
<li>1 - 2 years of scheduling experience with a hotel/resort.</li>
<li>Previous experience with a Four- or Five-Star hotel/resort preferred.
</li><li>Ability to communicate clearly and effectively in English, both in spoken and written form.</li>
<li>Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
</li><li>Must be able to work varied shifts, including nights, weekends and holidays.</li>
</ul></div></div><div><div><div><b>Physical Requirements:</b></div>
</div><div><div>
Must be able to:</div>
<ul><li>Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.</li>
<li>Physically access all areas of the property and drive areas with or without a reasonable accommodation.</li>
<li>Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.</li>
<li>Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.</li>
<li>Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.</li>
<li>Work in a fast-paced and busy environment.</li>
<li>Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.</li></ul></div></div></div></div></div></div></div></div><div></div>

SPECIALIST - WORKFORCE MANAGEMENT

Intecrowd

<div><div><p>Founded by former Workday clients, we value partnership and engagement as a cornerstone of our business. With years of functional and technical experience in all phases of Workday's deployment life cycle, we can determine the most efficient integration designs and rapid deployment strategies. We develop maintainable solutions and provide support for integration testing and updates for new Workday releases.</p></div><p>
As an AMS Workday Certified Reporting Consultant, you will ensure successful deployment by architecting, configuring and testing the Workday HCM and Financial solution through the means of custom reports and dashboards to meet the specific needs of the client.</p>
<p>
This remote role can be located anywhere within the U.S. to perform the required responsibilities.</p>
<p>
KEY EXPECTATIONS</p>
<ul>
<li>Complete Workday Financials Core or Human Capital Management (HCM) Core, Practical, and Advance Reporting certification with the goal of becoming an expert in these modules.</li>
<li>Perform the following as a member of a deployment team: understand client business requirements, design and develop custom reports, demonstrate configurations through the use of calculated fields, assist in testing the Workday solution, and complete knowledge transfer to clients.</li>
<li>Work with client/data conversion team to convert legacy data into Workday securely.</li>
<li>Ensure solutions are compatible with downstream data translation (assist integrators in configuring/testing integrations between Workday and external systems).</li>
<li>Facilitate clients' intellectual and practical adoption of Workday best practices.</li>
<li>Embody Intecrowd and Workday's high client satisfaction status.</li>
<li>Provide insightful status reports to project managers, keeping them apprised of overall project status.</li>
<li>Maintain Workday certifications and qualifications.</li>
<li>Communicate clearly and concisely. Collaborate effectively and synergistically to team-based projects.</li>
<li>Contribute to and mold a culture of continuous education among your colleagues, mentees, and managers. Serve as an active member of Intecrowd's knowledge sharing environment.</li>
<li>Strive to innovate and suggest new approaches/tools to deploy Workday efficiently and effectively.</li>
<li>Demonstrate computational thinking. Identify problem components, analyze patterns, remove inefficient configurations or processes, and construct algorithmic solutions scalable to ongoing client needs.</li>
</ul>
<p>DESIRED SKILLS AND EXPERIENCE</p>
<ul>
<li>Current Workday Partner Reporting Certification</li>
<li>2+ years of Workday Financials or HCM experience or relevant industry experience.</li>
<li>Experience developing and implementing analytics and data insights.</li>
<li>Previous consulting experience with a consulting/software company.</li>
<li>Previous experience deploying Workday, SAP, Oracle, PeopleSoft, ADP or similar applications.</li>
<li>Proven experience with at least 1 functional area
<ul><li>Core Financials: FDM, Accounting, Budgets, Planning/Adaptive, Banking and Settlement, Financial Reporting</li>
<li>Spend: Suppliers, Procurement, Assets, Expenses</li>
<li>Revenue: Customers, Projects</li>
<li>Core HCM: HCM, Compensation, Absence, Time Tracking, Payroll, Benefits, Talent and Performance, Learning</li>
</ul></li><li>Passion for providing exceptional customer service.</li>
<li>Ability to effectively manage against timelines and goals.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Business analysis and requirements gathering abilities.</li>
<li>Ability to learn technology quickly through instruction and self-training.</li>
<li>Experience deploying multiple Financials projects simultaneously is highly valued.</li>
<li>Expected travel is +/-10% depending on project, pending health and safety travel regulations.</li></ul><p></p><div><p><br>
Employer's Rights:</p>
<p>
Intecrowd has the right to revise this job description at any time. This job description is not a contract for employment. This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.</p>
<p>
Equal Opportunity Statement:</p>
<p>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran.</p>
<p>
Applications for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Intecrowd.</p></div></div>

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