workforce planning manager

Prosegur

<div>Recruitment Manager<p><br>
The Recruitment Manager is a strategic and hands-on leader responsible for driving workforce stability, recruiting execution, and compliance across all regions. This role partners closely with HR and Operations to ensure effective staffing, reduce overtime, and maintain compliance and data integrity.</p><p><b>
Key Job Duties and Responsibilities:</b></p><ul><li>
Lead regional recruiting strategies to reduce vacancies and support business growth</li><li>
Partner with HRBPs and Operations on workforce planning and forecasting</li><li>
Monitor key recruiting metrics (time-to-fill, applicant flow, fill rates) and drive performance</li><li>
Build hiring plans to support high-volume staffing, new business, and transitions</li><li>
Drive overtime reduction through targeted hiring and staffing strategies</li><li>
Oversee HR and recruiting compliance, including audits, documentation, and regulatory adherence</li><li>
Ensure data integrity across ATS and systems like WinTeam</li><li>
Standardize recruiting processes, requisition management, and system usage</li><li>
Partner cross-functionally to support account transitions, onboarding, and workforce stabilization</li><li>
Conduct regular reviews on staffing, overtime, and compliance; implement improvement plans</li><li>
Provide strategic guidance on recruiting, workforce planning, and risk mitigation</li></ul><p><b>
Qualifications:</b></p><ul><li>
3&ndash;5 years of progressive HR experience in multi-site, high-volume environments</li><li>
Experience in field operations or operational HR leadership</li><li>
Proven success in recruiting strategy, workforce planning, and compliance initiatives</li><li>
Strong knowledge of ATS platforms and workforce systems (e.g., WinTeam)</li><li>
Solid understanding of employment laws and HR operations</li><li>
Ability to thrive in a fast-paced, regulated environment</li></ul><p><b>
Core Competencies:</b></p><ul><li>
Operational HR Leadership</li><li>
Workforce Planning &amp; Recruiting Strategy</li><li>
Compliance &amp; Audit Management</li><li>
Data-Driven Decision Making</li><li>
Systems &amp; Process Optimization</li><li>
Cross-Functional Collaboration</li></ul><p>
#PRO123</p><p><br>
At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful &lsquo;Hybrid Security' solutions for Prospects.</p></div>

Recruitment Manager

Softtrend

<p>We are seeking an experienced and strategic <b>HR Manager</b> to lead and oversee all human resources operations with a strong emphasis on large‑scale recruitment and workforce planning. The ideal candidate has extensive experience managing high‑volume hiring environments and building HR systems that support rapid organizational growth.</p><p><b>Key Responsibilities</b></p><ul><li>Lead the HR function including recruitment, performance management, employee relations, and HR operations.</li><li>Establish and implement a comprehensive Performance Management System (PMS) across all departments.</li><li>Develop performance evaluation frameworks, KPIs, competencies, and appraisal tools to support the PMS.</li><li>Ensure the PMS is aligned with organizational goals and cascaded effectively across all levels.</li><li>Train managers and employees on performance cycles, feedback delivery, and performance improvement plans.</li><li>Monitor PMS outcomes and generate performance analytics to support promotions, development plans, and succession planning.</li><li>Develop and implement effective mass‑hiring strategies to support business expansion plans.</li><li>Oversee the end‑to‑end recruitment lifecycle for large workforce needs across multiple departments.</li><li>Design HR policies, SOPs, and frameworks that enhance organizational culture and compliance.</li><li>Partner with leadership to forecast manpower needs and create long‑term staffing plans.</li><li>Drive employee engagement, retention programs, and organizational development initiatives.</li><li>Ensure compliance with labor laws and internal regulations.</li><li>Manage HR teams, providing direction, coaching, and KPIs to ensure operational efficiency.</li></ul><p><b>Qualifications</b></p><ul><li>15+ years of HR experience, with proven expertise in mass recruitment.</li><li>Strong leadership, communication, and organizational skills.</li><li>Experience in high‑growth or high‑volume industries preferred.</li><li>Solid understanding of labor laws and HR best practices.</li><li>Ability to manage multiple projects and tight hiring timelines.</li></ul><p>Work Location: In person</p>

HR Manager

TransformCo

<p></p><div><div><div><div><b>JOB SCOPE:</b><br>
The Head of Talent Acquisition &amp; Automation is responsible for building and scaling a national technician workforce strategy across both W2 employees and 1099 independent contractors. This role oversees end-to-end technician supply, including workforce planning, recruiting operations, contractor network development, and the integration of AI-driven automation to improve hiring efficiency, quality, and scalability.<br>
<br>
<b>JOB SUMMARY:</b><br>
This role leads the transformation of technician recruiting through data, automation, and AI-enabled solutions. The position ensures that Sears Home Services maintains the right technician capacity in the right markets at the optimal cost. The leader partners cross-functionally to align workforce strategies with business demand and drives innovation in talent acquisition practices.<br>
<br>
<b>SUPERVISION:</b><br>
Direct :Manager, Talent Acquisition, Senior Onboarding Specialist, Talent Acquisition Admin Indirect:10-15 Recruiters<br>
<br>
<b>REPORTS TO:</b><br>
Chief Of Staff To The Chairman</div>
</div><div><p><b>Responsibilities/Skills/Experience Requirements</b></p>
<div><b>JOB DUTIES/RESPONSIBILITIES:</b><ul><li>
Develops and executes a national technician supply strategy across W2 and 1099 channels, including optimizing labor mix for cost, quality, and flexibility and designing market-specific staffing approaches based on demand, seasonality, and labor availability</li><li>
Forecasts technician demand using data, predictive modeling, and business inputs to ensure proper capacity coverage across markets</li><li>
Owns and leads full-cycle recruiting strategy for technician roles, building scalable pipelines through trade schools, apprenticeship programs, military/veteran initiatives, referral ecosystems, and digital sourcing platforms</li><li>
Develops targeted recruiting strategies for high-growth and hard-to-fill markets to ensure consistent talent supply</li><li>
Leads the design and implementation of AI and automation across the recruiting lifecycle, including sourcing, candidate matching, screening, interview scheduling, and candidate engagement tools such as chatbots</li><li>
Implements workflow automation across recruiting processes (e.g., offer generation, onboarding coordination) and integrate solutions with HRIS systems such as Workday</li><li>
Builds and leverages data models, dashboards, and predictive analytics to enable real-time decision-making and improve hiring outcomes</li><li>
Continuously evaluates and adopts emerging technologies to enhance speed, quality, and cost efficiency of hiring while ensuring ethical and compliant AI usage</li><li>
Designs, builds, and scales a high-performing 1099 independent contractor network, including sourcing, onboarding, engagement, and performance management strategies</li><li>
Ensures compliance with contractor classification standards and labor regulations while optimizing contractor retention, utilization, and productivity</li><li>
Standardizes and optimizes recruiting workflows across regions with an automation-first approach, driving improvements in recruiter productivity and operational efficiency</li><li>
Implements and manages metrics-driven recruiting practices, including time-to-fill, cost-per-hire, and quality of hire, while enhancing candidate experience through faster and more transparent processes</li><li>
Analyzes labor market trends, wage benchmarks, and competitor strategies to identify talent gaps and proactively adjust sourcing, compensation, and incentive strategies</li><li>
Partners cross-functionally with Field Operations, HR, Finance, and Training teams to align workforce strategies with service demand and business growth targets</li><li>
Leads, develops, and mentors a team of recruiters, workforce planners, and recruiting operations specialists, fostering a culture of data-driven decision-making, innovation, accountability, and continuous improvement</li><li>
Performs supervisory functions, including but not limited to, making employment decisions regarding hiring, promoting, demoting and terminating, conducting performance appraisals and coaching and developing associates</li></ul><br>
<b>
JOB REQUIREMENTS:</b><ul><li>
Bachelors Degree</li><li>
5-10 years of related experience</li><li>
Up to 25% travel</li><li>
18 years of age or older</li></ul><br>
<b>
REQUIRED SKILLS:</b><ul><li>
5 10+ years of experience in recruiting, workforce strategy, or staffing</li><li>
Experience hiring field-based or skilled trades roles</li><li>
Proven success scaling recruiting across multiple markets</li><li>
Experience working with W2 and/or 1099 workforce models</li><li>
Experience implementing recruiting automation or AI-driven tools</li><li>
Strong analytical and workforce planning skills</li><li>
Ability to leverage data for decision-making and forecasting</li><li>
Experience leading cross-functional initiatives</li><li>
Knowledge of recruiting operations and process optimization</li><li>
Understanding of labor laws related to independent contractors</li></ul><br>
<b>
PREFERRED SKILLS:</b><ul><li>
Experience in home services or field service environments</li><li>
Familiarity with Workday or similar ATS platforms</li><li>
Experience with recruiting technologies (CRM systems, programmatic advertising, AI sourcing tools)</li><li>
Exposure to advanced workforce analytics and automation strategies</li></ul></div>
</div><div><p><b>Years Experience</b></p>
<div>5 - 10 Years Experience</div>
</div><div><p><b>Travel Requirements</b></p>
<div>Moderate (15-30%)
</div></div><div><p><b>Country</b></p>
<div>United States
</div></div><div><p><b>Work-In City</b></p>
<div>REMOTE</div>
</div><div><p><b>Work-In State</b></p>
<div>REMOTE</div>
</div><div><p><b>Work-In Postal Code</b></p>
<div>REMOTE</div>
</div><div><p><b>Business</b></p>
<div>Transformco Corporate
</div></div><div><p><b>Job Function</b></p>
<div>Administrative/Clerical/Office Support
</div></div><div><p><b>Employment Category</b></p>
<div>Regular, Full-time
</div></div><div><p><b>Compensation Range</b></p>
<div>N/A</div>
</div><div><p><b>Additional Compensation Explanation</b></p>
<div>N/A
</div></div><div><p><b>EEO/EOE Footer</b></p>
<div>Equal Opportunity Employer / Disability / Vet.</div>
</div><div><p><b>Posting Tags</b></p>
<div>#Corporate, #Remote</div>
</div><div><p><b>Company Brand</b></p>
<div>Transformco
</div></div><div><p><b>Location City</b></p>
<div>Troy</div></div></div></div><div></div>

Head of Talent Acquisition & Automation

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own the end-to-end workforce management function for on-ground fulfillment teams
  </li>
  <li>
   Source, onboard, and manage relationships with local third-party manpower providers, including SLA definition, performance tracking, and penalty enforcement
  </li>
  <li>
   Partner with commercial teams to support new partner pitches and conduct regular performance reviews for existing partners
  </li>
  <li>
   Enable on-ground supervisors with the right system access, tools, and performance dashboards to effectively manage daily operations
  </li>
  <li>
   Manage the picker ecosystem, including system access, logins, and permissions across multiple platforms and portals
  </li>
  <li>
   Own workforce budgeting and monthly shopper cost tracking in alignment with the local P&amp;L
  </li>
  <li>
   Ensure accurate demand forecasting and optimize shift planning and scheduling to meet service levels efficiently
  </li>
  <li>
   Implement, monitor, and enforce SOPs across onboarding, training, performance management, and offboarding processes
  </li>
  <li>
   Drive picker performance management across key metrics such as fill rate, efficiency, attendance, and order quality
  </li>
  <li>
   Track and enforce picker attendance and uniform compliance (where applicable)
  </li>
  <li>
   Investigate, manage, and resolve on-ground workforce issues and disputes raised by partners
  </li>
  <li>
   Identify and implement process improvements and automation opportunities to reduce manual effort and optimize operating costs
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in Workforce management (in store or regional scope)
  </li>
  <li>
   2-3 years experience in ecommerce, grocery or retail operations
  </li>
  <li>
   Experience in building internal &amp; external partner relationships- Clear communicator with functional teams (commercial, operations, data, logistics)
  </li>
  <li>
   Personable and empathic approach to ways of working
  </li>
  <li>
   Present complex data in a simple and compelling way to stakeholders; painting a picture of problem, scale/root cause of problem (data) and resolution "- Strong collaborator with the ability to build strong relationships with external partners
  </li>
  <li>
   Able to negotiate terms &amp; navigate SLA that suit the overall business
  </li>
  <li>
   Confident in influencing external partners &amp; ensuring that business is sustained with adequate manpower
  </li>
 </ul>
</div>


Assistant Manager Workforce Operations

JD.COM

<div>
 <p>
  <strong>
   Job Summary
  </strong>
 </p>
 <p>
  We are seeking a highly motivated and results-driven Workforce Manager to join our dynamic team at JD.com. You will serve as a critical link between HR and business units, responsible for designing and executing comprehensive workforce strategies to meet the dynamic talent needs of our diverse business lines. The ideal candidate is a strategic thinker with solid hands-on experience in recruitment, innovative employment models, and workforce management.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  &middot; Strategy &amp; Execution: Partner closely with business leaders and HR Business Partners to understand business objectives, and develop/implement annual/quarterly workforce plans aligned with business rhythms.
 </p>
 <p>
  &middot; End-to-End Recruitment: Manage the full-cycle recruitment process, including requisition analysis, job posting, candidate sourcing, interview coordination, and offer management, ensuring timely fulfillment of critical positions.
 </p>
 <p>
  &middot; Employment Model Innovation: Explore and manage diverse employment models (e.g., outsourcing, contracting, part-time, interns) to optimize workforce structure, enhance organizational agility, and control labor costs &amp; risks.
 </p>
 <p>
  &middot; Vendor Management: Oversee the selection, partnership, relationship management, and performance evaluation of recruitment and HR service vendors (e.g., headhunters, RPO, outsourcing firms).
 </p>
 <p>
  &middot; Data Analysis &amp; Insight: Establish a recruitment data tracking system. Regularly analyze key metrics (channel effectiveness, time-to-fill, productivity, etc.) to drive data-informed decisions and continuously improve recruitment quality and efficiency.
 </p>
 <p>
  &middot; Employer Branding: Actively participate in employer branding initiatives to enhance JD.com's attractiveness in the target talent market.
 </p>
 <p>
  &middot; Compliance &amp; Risk Control: Ensure all employment activities strictly comply with national labor laws, regulations, and internal company policies, effectively managing employment-related risks.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
  &middot; Education &amp; Experience: Bachelor's degree or above in Human Resources, Business Administration, or a related field. Minimum of 5 years of relevant HR experience, with at least 3 years specializing in recruitment or workforce management within the internet, e-commerce, or large tech industry.
 </p>
 <p>
  &middot; Professional Knowledge: In-depth knowledge of Chinese labor law and relevant employment regulations. Profound understanding and practical experience with various employment models (FTE, dispatch, outsourcing, etc.).
 </p>
 <p>
  &middot; Skills &amp; Competencies:
 </p>
 <p>
  &middot; Excellent Communication &amp; Influence: Outstanding cross-functional communication and coordination skills, with the ability to effectively influence business stakeholders.
 </p>
 <p>
  &middot; Strong Analytical Skills: Proficiency in using HRIS systems (e.g., SAP, PeopleSoft) and MS Office. Ability to identify issues and propose solutions through data analysis.
 </p>
 <p>
  &middot; Result-Oriented: Ability to manage multiple priorities in a fast-paced, high-pressure environment while ensuring quality delivery.
 </p>
 <p>
  &middot; Strategic Mindset &amp; Execution: Ability to translate business strategy into actionable workforce plans and drive implementation.
 </p>
 <p>
  &middot; Superior Problem-Solving: Sharp risk awareness and excellent conflict resolution skills.
 </p>
 <p>
  &middot; Language: Fluent in Mandarin. Strong written and verbal English skills are a plus.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   We Offer
  </strong>
 </p>
 <p>
  &middot; A competitive salary, benefits package, and performance-based bonus.
 </p>
 <p>
  &middot; The opportunity to work on core business initiatives within a leading e-commerce platform.
 </p>
 <p>
  &middot; An open, inclusive, and fast-growing work environment and culture.
 </p>
 <p>
  &middot; A clear career development path and comprehensive training programs.
 </p>
</div>


Workforce &  RPO Vender HR Manager

Qatar Airways

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Ref #
</div><div>224785
</div></div><div><div>Location
</div><div>Qatar-Doha
</div></div><div><div>Job family
</div><div>Corporate &amp; Commercial
</div></div><div><div><ul><li>Closing Date: 2026-04-17</li></ul><br>
</div></div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Description
</b></h3></div><div></div><div><div><div><div><p><b>About the role</b></p><p>
As an Organisation Design Manager, you will provides organisational design expertise to the business leaders and to the HR team, create an organisation structure and operating model that will allow the organization to deliver on its long-term vision. You will also participate in the review of jobs and manage Job Evaluation process for the whole of Qatar Airways Group including outstations.</p><p>
In addition, you will provide advice and guidance to the line managers on the construction of meaningful job descriptions that support their respective businesses, flagging gaps and overlaps with similar roles in other parts of the organisation.</p><p></p><p><b><br>
Role and Responsibilities</b></p><ul><li>
Lead the design and implementation of optimal organizational structures and operating models that align people, processes, and systems with long-term business strategy.</li><li>
Manage complex organizational design initiatives using fact-based diagnostic reviews, structured consulting methodologies, and market benchmarks to drive operational efficiency.</li><li>
Establish workforce planning frameworks in collaboration with key stakeholders to proactively measure and manage workforce effectiveness and future-state capabilities.</li><li>
Facilitate expert discussions with HR leadership and line management to provide clarity on roles, reporting lines, and governance post-implementation.</li><li>
Maintain standardized job families across the Group to ensure organizational consistency and the achievement of compensation objectives.</li><li>
Develop high-quality executive presentations and transition plans that provide clear roadmaps for organizational changes and strategic growth.</li></ul>
</div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualification
</b></h3></div></div><div><div><div><div><p><b>About You</b></p><p>
We are looking for a passionate and experienced professional to join the HR Team.</p><ul><li>
Bachelor Degree with minimum 6 years of job-related experience.</li><li>
Advanced Organization structure design; identify Organization inefficiencies, design and implement frameworks / structures, aligning with strategic goals and business needs.</li><li>
In-depth experience in Job analysis and role design; Ability to evaluate and define roles and responsibilities in an organization. Including creation of job descriptions, aligning roles with business processes, ensuring right capabilities are matched to the functions.</li><li>
Experience in Business process analysis and enhancement</li><li>
Change Management skills</li><li>
Excellent presentation and facilitation skills</li><li>
Strategic Consulting / Transformation knowledge</li><li>
Commercial Focus/ budget knowledge and negotiation</li></ul><p></p><p><b><br>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=224785</div></div></div></div></div></div></div></div><div></div>

Organisation Design Manager

U.S. Immigration and Customs Enforcement

<div><div><h2 class="jobSectionHeader"><b>Summary</b></h2>
<p>Section Chief, Staffing and Recruitment supervises a multidisciplinary team, leads workforce planning, recruitment, retention, and succession strategies for IHSC. Ensures compliance, analyzes staffing data, develops policies, and briefs leadership. Reports to Unit Chief, plans own work, and assignments are reviewed for effectiveness.<br>
<br>
<b>This position is only open to current USPHS officers.</b><br>
<b>USPHS Call to Active Duty (CAD) candidates are not eligible for this position.</b></p>
<p>Learn more about this agency</p></div></div>
<br><div><div><h2 class="jobSectionHeader"><b>This job is open to</b></h2>
</div><div><div><div><h3 class="jobSectionHeader"><b>The public</b></h3>
</div><div>U.S. Citizens, Nationals or those who owe allegiance to the U.S.
</div></div></div><h3 class="jobSectionHeader"><b>Clarification from the agency</b></h3>
<p>Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.</p></div>
<br><div><div><h2 class="jobSectionHeader"><b>Duties</b></h2>
</div><p><b>DUTIES AND RESPONSIBILITIES:</b>
</p><div>
<ul><li>Duties include day to day management, assessment, development, implementation, and evaluation of assigned programs. Plan and provide oversight on workforce planning; formulate and execute short- and long-range plans for optimum utilization of personnel and their skill sets.</li></ul>
<ul><li>Ensure compliance with program regulations and best practices, maintain records per program policy, chair meetings, coordinate and/or managing programs within immediate organizational component, communicate and collaborate with and/or advising internal and external stakeholders, and carry out processes within the unit.</li></ul>
<ul><li>Provide leadership and strategic direction in developing and implementing initiatives that improve talent management and increase the efficiency of IHSC workforce processes.
</li></ul><ul><li>Develop, update, and execute policies, procedures, guidelines, and standards for sound workforce planning, developing systems and processes to meet the overall needs of IHSC.</li></ul>
<ul><li>Supervise and manage a multidisciplinary team that provides data management, talent management, recruitment, retention and succession planning services and support.
</li></ul><ul><li>Update and analyze staffing data, and other talent metrics to ensure IHSC workforce needs are met.
</li></ul><ul><li>Develop and/or brief presentation to senior leadership (Assistant Director/SES, Chief of Staff and Deputy Assistant Directors) and Unit Chiefs on activities with nationwide impact.</li></ul>
<ul><li>Monitor program activities, ensuring policy consistency, program effectiveness, quality project management and responsiveness to the requirements identified by IHSC personnel policy.
</li></ul><ul><li>Provide input and support development of strategic plans to ensure information and data architecture; promotes effective staffing model design and operation.</li></ul>
<ul><li>Align activities with the Agency's personnel process. Conduct market research regarding human resources on emerging solutions and identify opportunities to apply new solutions to improve the efficiency of IHSC programs.</li></ul>
<ul><li>Work collaboratively with IHSC divisions in developing and managing the ongoing collection and analysis of data for continuous development and refinement of workforce planning.</li></ul>
<ul><li>Promotes and stimulates thought on the innovative uses of technology and the exploration of new and promising technologies and methodologies to provide improved delivery of personnel services, to foster solutions that enhance organizational and enterprise performance.</li></ul>
<ul><li>Lead and coordinate GS civilian recruitment and staffing activities, including collaborating closely with ICE Human Resources to ensure compliance with federal hiring practices, facilitate onboarding, and support workforce needs across IHSC.</li></ul>
<ul><li>As applicable, serve as acting Chief of Administration.
</li></ul><ul><li>Other duties as assigned.</li></ul></div></div><p></p>
<br><div><div><h2 class="jobSectionHeader"><b>Requirements</b></h2>
</div><h3 class="jobSectionHeader"><b>Conditions of employment</b></h3>
<ul><li>You must be a U.S. citizen to apply for this position.</li>
<li>You must successfully pass a background investigation.</li>
<li>You must successfully pass a drug screen.</li>
<li>Males born after 12/31/59 must certify registration with Selective Service.</li>
<li>Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.</li>
<li>Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC.</li>
<li>ASSIGNMENT PAY AGREEMENT: You must not have a current Assignment Pay Agreement. However, if you have a current Assignment Pay Agreement, it must be fulfilled within 90 days of your application submission.</li>
<li>Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.</li>
<li>PHS officers must participate in IHSC TDY On-Call Schedule (ITOS.) ITOS is either an entire month or two 16-day periods a year where, depending on the needs of the agency, the officer is required to be available to serve.</li>
</ul><h3 class="jobSectionHeader"><b>Qualifications</b></h3>
<p><b>PHYSICAL DEMANDS:</b>
</p><div>
<ul><li>Sitting and/or standing for extended periods of time (6-8 Hours).</li></ul>
<ul><li>Performing repeated bending motion.</li></ul>
<ul><li>Average manual dexterity for computer operation.
</li></ul><ul><li>Phone use for extended periods of time.</li></ul>
</div>
<p></p><div><h3 class="jobSectionHeader"><b>Education</b></h3>
<p><b>REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:</b>
</p><div>
<ul><li>Minimum a masters in a health care related field.</li></ul>
<ul><li>Minimum 2 years of supervisory or team lead experience.</li></ul>
<ul><li>Knowledge/experience with project or program management.
</li></ul><ul><li>Knowledge/experience in regard to recruitment, staff development, succession planning.
</li></ul><ul><li>Experience with personnel data, calculating staffing levels, retention rates and projected staffing needs.
</li></ul><ul><li>Knowledge of medical, administrative, ethical, and legal requirements and standards related to healthcare delivery and the privacy of protected patient information.</li></ul>
<ul><li>Knowledge of program policies and guidelines, and operating procedures relating to personnel.
</li></ul><ul><li>If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body. The incumbent may perform clinical duties of his-her profession in Federal health care facilities and such direction is documented via a memorandum of assignment and is filed in the eOPF. The agency may require incumbents to perform clinical activities with the scope of clinical license in times of critical needs within the agency. A licensed clinician will be required to participate in IHSC TDY On call Schedule (ITOS).
</li></ul><ul><li>Knowledge of organizations and responsibilities of all levels of government operations for medical information communication.</li></ul>
<ul><li>Ability to provide input for responses to congressional inquiries and to effectively communicate.</li></ul>
<ul><li>Flexibility and ability to adapt to sudden changes in schedules and work-related requirements.</li></ul>
<ul><li>High degree of initiative, and follow-through on a wide range of sensitive, complex, and program issues.</li></ul>
</div>
</div><p></p><div><h3 class="jobSectionHeader"><b>Additional information</b></h3>
<div><div><p>This is a U.S. Public Health Service position within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Administration Division, Chief of Administration (CoA). This is a supervisory position.<br>
<br>
Incumbent serves as Staffing and Recruitment Program Lead within CoA, supervises multiple staff including talent managers, program analysts, and recruitment specialists. The primary function of the section is to analyze, forecast, and plan workforce supply and demand, assessing gaps and determining target talent management interventions to ensure that IHSC has the right people - with the right skills in the right places at the right time - to fulfill its strategic objectives.<br>
<br>
IHSC provides direct care daily to approximately 15,300 detainees housed at 20 designated facilities throughout the nation. The health care provided includes medical, dental and mental health care, and public health services. IHSC provides medical case management and oversight for an additional 22,600 detainees housed at approximately 112 non-IHSC staffed detention facilities daily across the country. In addition, IHSC oversees the financial authorization and payment for off-site specialty and emergency care services for detainees in ICE custody. The ICE detainee population is approximately 34,000 detainees on a daily basis, with an average length of stay of approximately 30 days, surpassing 400,000 detainees annually. IHSC provides medical support during ICE enforcement operations in the air, on the ground and at sea.<br>
<br>
<b>SUPERVISORY CONTROLS:</b><br>
The incumbent reports to the Unit Chief. In alignment with the priorities of the unit, the incumbent plans and organizes his/her own work, determines the sequence of assignments, selects and develops methods, and seeks assistance from experts only rarely. Assignments are usually long-term, recurring, or broadly defined. Work is reviewed for feasibility, compatibility with other work, and effectiveness in meeting requirements or expected results.</p></div></div><br>
<p></p>
<p>Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.</p>
</div><div><div><div><div><div><h1 class="jobSectionHeader"><p>Benefits</p></h1></div></div><div>
<p>A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
</p><p></p><p>Review our benefits
</p><div><p>Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.</p></div></div></div></div></div></div>
<br><div><h2 class="jobSectionHeader"><b>How you will be evaluated</b></h2>
<p>You will be evaluated for this job based on how well you meet the qualifications above.</p>
<p>We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection.</p></div>
<br><div><div><h2 class="jobSectionHeader"><b>Required Documents</b></h2>
</div><p><b>To apply for this position, you must provide a complete Application Package. </b>Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.<b>A complete application includes:</b><br>
<br>
U. S. Public Health Service Officers
</p><div>
<ul><li>Cover Letter/Letter of Interest.</li></ul>
<ul><li>Degrees. (Place under &quot;Diploma/GED&quot;)</li></ul>
<ul><li>Professional license. (If applicable)</li></ul>
<ul><li>Additional professional certificates. (If applicable)</li></ul>
<ul><li>Three professional references. (i.e., name, title and contact information)</li></ul>
<ul><li>Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under &quot;USPHS Promotion CV&quot;)
<ul><li>You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.</li>
</ul></li></ul><ul><li>A copy of your Certificate of Investigation (located in your eOPF).</li></ul>
<div><ul><li>Three <b>most recent</b> Commissioned Officer Effectiveness Reports (COER). (Place under &quot;Performance Appraisal&quot;)</li></ul></div>
<ul><li>For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement.</li></ul>
<ul><li>Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.</li></ul>
</div>
<p></p><div><h3 class="jobSectionHeader"><b>If you are relying on your education to meet qualification requirements:
</b></h3><p>Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
</p><p>Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.</p></div></div>
<br><div><div><h2 class="jobSectionHeader"><b>How to Apply</b></h2>
</div><div><div><p>To apply for this position, you must submit the <b>required documentation </b>outlined under the REQUIRED DOCUMENTS section below.<br>
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The complete initial Application must be submitted by 11:59 PM (EST) on 04/24/2026.<br>
<br>
<b>PLEASE NOTE:</b> If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.<br>
<br>
To begin the process, click the <b>Apply Online </b>button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the <b>Submit My Answers </b>button at the end of the process.<br>
<br>
<b>Note:</b> To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select <i>Application Status</i>, and click on the <i>more information </i>link under the application status for this position.<br>
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<b>Applications and supporting documentation will not be accepted by mail or email.</b> If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.</p></div><p><br>
</p></div>
<div><h3 class="jobSectionHeader"><b>Agency contact information</b></h3>
 <div>IHSC Recruiting
</div><div><div><div>Email</div>
<div>IHSCrecruiting@ice.dhs.gov
</div></div><div><div>Address</div>
<div><div><i>ERO-DRO-IHSC Public Health Service</i><br>
<i>500 12th Street SW</i><br>
<i>Washington, DC 20536</i><br>
<i>US
</i></div></div></div></div></div><h3 class="jobSectionHeader"><b>Next steps</b></h3>
<div><div><p>Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on &quot;Application Status,&quot; and then click &quot;More Information.&quot; We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.</p></div></div></div><p></p>
<br><div><div><h2 class="jobSectionHeader"><b>Overview</b></h2>
</div><div><div>Accepting applications</div>
<div><div>Open &amp; closing dates</div>
 <div>04/13/2026 to 04/24/2026
</div></div><div><div>Salary</div>
<div>$1 - $150,000 per year
<p>Please note that the salary is dependent on the officer's rank, years in service, and location of duty station.</p>
</div></div><div><div>Pay scale &amp; grade</div>
<div>CC 6</div>
</div><div><div>Location</div>
<div>1 vacancy in the following location:</div>
 <div><div><div><div>Washington, DC
</div></div></div></div></div><div></div><div><div>Remote job</div>
<div>No</div>
</div><div><div>Telework eligible</div>
<div>Yes&mdash;Situational telework may be available, based on the needs of the agency.</div>
</div><div><div>Travel Required</div>
<div>Occasional travel - You may be expected to travel for this position.</div>
</div><div><div>Relocation expenses reimbursed</div>
<div>Yes&mdash;You may qualify for reimbursement of relocation expenses in accordance with agency policy.
</div></div><div><div>Appointment type</div>
<div>Permanent</div>
</div><div><div>Work schedule</div>
<div>Full-time</div>
</div><div><div>Service</div>
<div>Excepted</div>
</div><div><div>Promotion potential</div>
<div>None
</div></div><div><div>Job family (Series)</div>
<ul><li>0340 Program Management
</li></ul></div><div><div>Supervisory status</div>
<div>Yes</div>
</div><div><div>Security clearance</div>
<div>Other</div>
</div><div><div>Drug test</div>
<div>Yes</div>
</div><div><div>Position sensitivity and risk</div>
<div>Critical-Sensitive (CS)/High Risk</div>
</div><div><div>Trust determination process</div>
<ul><li>Credentialing
</li><li>Suitability/Fitness
</li></ul></div><div><div>Financial disclosure</div>
<div>No</div>
</div><div><div>Bargaining unit status</div>
<div>No</div>
</div><div></div><div><div>Announcement number</div>
<div>IHSC-CoA-SCSR-O6-S-2026</div>
</div><div><div>Control number</div>
<div>864835200</div></div></div></div>

Section Chief Staffing and Recruitment (O-6 Billet) Supervisory - External

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