workforce specialist

QFAB – Qatar Fabrication Company

<div>
 
 
 Position
 
 :
 
 OD &amp; Workforce Specialist
 
 
 
 
 Reports To:
 
 Head of Rewards &amp; OD (Nakilat)
 
 
 
 Company:
 
 Qatar Fabrication Company
 
 
 
 Location :
 
 Ras Laffan / Qatar
 
 
 
 
 
 
 Job Summary and Purpose
 
 
 
 Handle all activities related to the different Organizational Development initiatives, in terms of reviewing and updating organization structure, job description, and competency framework. As well as ensure the proper allocations of resources by defining current and future manpower needs to meet Qatar Fabrication Company strategic goals.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 
 
 
 
 
 Organizational Development &amp; Job Design:
 
 
 
 
 
 <ul>
 <li>
 Handle and implement the organization development initiatives while working closely with the various Divisions/Departments across Qatar Fabrication Company.
 </li>
 <li>
 Advice management on change and organizational development requirements in order to meet the business objectives of Qatar Fabrication Company and based on clear analysis and benchmarks with other leading Oil and Gas shipping companies.
 </li>
 <li>
 Develop, review and update job descriptions in coordination with Qatar Fabrication Company different Divisions/Departments, using the appropriate tools, which include interviews, questionnaires, job analysis, etc., to ensure that all job descriptions are accurate.
 </li>
 <li>
 Define and update the behavioral and technical competencies in addition to their respective proficiency levels that are required to perform the various jobs effectively in coordination with the appropriate stakeholders.
 </li>
 <li>
 Coordinate with the different functions within Qatar Fabrication Company in order to ensure that the competency framework is still relevant and make necessary adjustments when necessary.
 </li>
 <li>
 Coordinate with the Learning and Development section in the development of the competency matrices and performance management system and ensure that competencies are properly linked to the performance management system.
 </li>
 </ul>
 
 
 
 
 
 Workforce/ Manpower Planning:
 
 
 
 
 
 <ul>
 <li>
 Work closely with the various Divisions/Departments across Qatar Fabrication Company to gain a deep understanding of their workforce needs in line with the organization&rsquo;s strategic goals.
 </li>
 <li>
 Advice management on workforce requirements to meet the business objectives and based on analysis and benchmarks with other leading peer organizations.
 </li>
 <li>
 Provide guidance and support to all Divisions and Departments in areas related manpower planning, and provide solutions and recommendations as needed.
 </li>
 <li>
 Analyze and review requests related to changes in the approved manpower plans and get all required information and justifications to seek approval/decision for the top management.
 </li>
 <li>
 Develop manpower budgets in coordination with the Finance function and submit manpower plans and budget to the senior management for endorsement while ensuring compliance with overall HR policies and procedures.
 </li>
 </ul>
 
 
 
 
 
 Generic Accountabilities:
 
 
 
 
 
 
 
 Safety, Health, Environment, &amp; Quality (SHEQ):
 
 
 
 
 
 <ul>
 <li>
 Adhere to all relevant SHEQ policies, procedures, instructions and controls so that company provides a safe, world-class, secure and environmentally responsible service to customers, the public and its own people.
 </li>
 <li>
 Prioritizes his own and his colleagues&rsquo; well-being while maintaining a safe and healthy work environment. Adheres to all health &amp; safety protocols, participates in wellbeing &amp; wellness programs, and promptly reports any concerns regarding the wellbeing of oneself &amp; others in order to foster a culture of best practice.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Policies, Systems, Processes &amp; Procedures:
 
 
 
 
 
 <ul>
 <li>
 Implement approved departmental policies, processes and procedures.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Others:
 
 
 
 
 
 <ul>
 <li>
 Documents and maintain related records and documents.
 </li>
 <li>
 Coordinate with the Employee Relations Section- Recruitment Unit with regards to implementing the manpower plan and Qatarization targets.
 </li>
 <li>
 Continuously refine workforce planning processes to adapt to changing organizational needs.
 </li>
 <li>
 Stay informed about emerging trends and best practices in workforce planning.
 </li>
 </ul>
 
 
 
 
 
 Qualifications, Experience and Skills
 
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Human Resources or any other related field.
 </li>
 <li>
 A certification in a relevant discipline from an accredited institution (e.g. CIPD, PHR, SPHR, CIR, ACIR), is highly preferred.
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 5 - 7 years of related experience of which a minimum of 3-5 years should be in a similar position / responsibility
 </li>
 <li>
 Previous experience in the Oil &amp; Gas industry and regional experience is preferred
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Extensive Knowledge of organizational development principles and best practices
 </li>
 <li>
 Working Knowledge of HRM-ERP systems, preferably SAP
 </li>
 <li>
 Knowledge of Microsoft Office
 </li>
 <li>
 Proficiency in statistical analysis and data visualization tools (e.g., Excel, Tableau, Python, or R).
 </li>
 <li>
 Strong project management skills to oversee the implementation of workforce planning initiatives
 </li>
 <li>
 Strategic thinking and problem-solving abilities, with a focus on aligning workforce strategies with organizational goals.
 </li>
 </ul>
</div>

OD & Workforce Specialist

Nakilat

<div><div><div><div><div><div><div><div>Job Summary and Purpose

Handle all activities related to the different Organizational Development initiatives, in terms of reviewing and updating organization structure, job description, and competency framework. As well as ensure the proper allocations of resources by defining current and future manpower needs to meet Qatar Fabrication Company strategic goals. 


Key Accountabilities: 


Organizational Development &amp; Job Design: 

<ul>
<li>Handle and implement the organization development initiatives while working closely with the various Divisions/Departments across Qatar Fabrication Company.</li>
<li>Advice management on change and organizational development requirements in order to meet the business objectives of Qatar Fabrication Company and based on clear analysis and benchmarks with other leading Oil and Gas shipping companies.</li>
<li>Develop, review and update job descriptions in coordination with Qatar Fabrication Company different Divisions/Departments, using the appropriate tools, which include interviews, questionnaires, job analysis, etc., to ensure that all job descriptions are accurate.</li>
<li>Define and update the behavioral and technical competencies in addition to their respective proficiency levels that are required to perform the various jobs effectively in coordination with the appropriate stakeholders.</li>
<li>Coordinate with the different functions within Qatar Fabrication Company in order to ensure that the competency framework is still relevant and make necessary adjustments when necessary.</li>
<li>Coordinate with the Learning and Development section in the development of the competency matrices and performance management system and ensure that competencies are properly linked to the performance management system.</li></ul> 


Workforce/ Manpower Planning: 

<ul>
<li>Work closely with the various Divisions/Departments across Qatar Fabrication Company to gain a deep understanding of their workforce needs in line with the organization&rsquo;s strategic goals.</li>
<li>Advice management on workforce requirements to meet the business objectives and based on analysis and benchmarks with other leading peer organizations.</li>
<li>Provide guidance and support to all Divisions and Departments in areas related manpower planning, and provide solutions and recommendations as needed.</li>
<li>Analyze and review requests related to changes in the approved manpower plans and get all required information and justifications to seek approval/decision for the top management.</li>
<li>Develop manpower budgets in coordination with the Finance function and submit manpower plans and budget to the senior management for endorsement while ensuring compliance with overall HR policies and procedures.</li></ul> 


Generic Accountabilities: 


Safety, Health, Environment, &amp; Quality (SHEQ): 

<ul>
<li>Adhere to all relevant SHEQ policies, procedures, instructions and controls so that company provides a safe, world-class, secure and environmentally responsible service to customers, the public and its own people.</li>
<li>Prioritizes his own and his colleagues&rsquo; well-being while maintaining a safe and healthy work environment. Adheres to all health &amp; safety protocols, participates in wellbeing &amp; wellness programs, and promptly reports any concerns regarding the wellbeing of oneself &amp; others in order to foster a culture of best practice.</li></ul> 


Policies, Systems, Processes &amp; Procedures: 

<ul>
<li>Implement approved departmental policies, processes and procedures.</li></ul> 


Others: 

<ul>
<li>Documents and maintain related records and documents.</li>
<li>Coordinate with the Employee Relations Section- Recruitment Unit with regards to implementing the manpower plan and Qatarization targets.</li>
<li>Continuously refine workforce planning processes to adapt to changing organizational needs.</li>
<li>Stay informed about emerging trends and best practices in workforce planning.</li></ul> 


Qualifications, Experience and Skills 


Qualifications:
<ul>
<li>Bachelor&rsquo;s degree in business administration, Human Resources or any other related field.</li>
<li>A certification in a relevant discipline from an accredited institution (e.g. CIPD, PHR, SPHR, CIR, ACIR), is highly preferred.</li></ul> 


Experience:
<ul>
<li>5 - 7 years of related experience of which a minimum of 3-5 years should be in a similar position / responsibility</li>
<li>Previous experience in the Oil &amp; Gas industry and regional experience is preferred</li></ul> 


Skills:
<ul>
<li>Extensive Knowledge of organizational development principles and best practices</li>
<li>Working Knowledge of HRM-ERP systems, preferably SAP</li>
<li>Knowledge of Microsoft Office</li>
<li>Proficiency in statistical analysis and data visualization tools (e.g., Excel, Tableau, Python, or R).</li>
<li>Strong project management skills to oversee the implementation of workforce planning initiatives</li>
<li>Strategic thinking and problem-solving abilities, with a focus on aligning workforce strategies with organizational goals.</li></ul> 

</div></div></div></div><div></div><div><div><div><div><h1 class="jobSectionHeader">OD &amp; Workforce Specialist
</h1></div></div></div></div><div></div><div><div><div><div>Department:
</div></div></div></div><div><div><div><div>City: 
</div></div></div></div><div></div> 
Job Segment: QA, Quality Assurance, HR, Project Manager, Performance Management, Technology, Quality, Human Resources
</div><div></div><div><div>Apply now</div></div></div></div></div>

State of Georgia - Transportation, Georgia Department of - GDOT

<div><div>Additional Information
</div><ul><li>Agency Logo:</li>
<li>Requisition ID: HUM028L</li>
<li>Number of Openings: 1</li>
<li>Advertised Salary: $55,825.44 (K)</li>
<li>Shift: Day Job</li></ul></div>
 <div>HRP021 &ndash; HR Specialist 2, PG: K
&ldquo;Workforce Planning Specialist&rdquo;
Job Salary $55,825.44
Job Summary: Under general supervision, provides analysis, research and technical expertise in a specific area of personnel within an organization. Assists with projects that have a significant impact to the agency.
POSITION SPECIFIC DUTIES: The Workforce Planning Specialist supports strategic workforce initiatives by collecting, analyzing, and reporting workforce data to inform staffing decisions, talent development, and organizational readiness. This role assists in the execution of workforce planning strategies, including data modeling, succession planning support, and workforce assessments aligned with GDOT&rsquo;s operational and strategic goals.
Key Responsibilities:<ul><li> Collect and analyze workforce data including staffing levels, turnover, retirement eligibility, skill gaps, and headcount trends.</li><li> Assist in developing forecasting models to predict workforce supply and demand across GDOT divisions.</li><li> Collaborate with HR and departmental staff to gather input for workforce planning assessments.</li><li> Maintain workforce dashboards and reports to track key metrics and progress against strategic plans.</li><li> Support the development and implementation of succession planning tools and career path frameworks.</li><li> Assist in identifying critical roles and competencies needed to meet current and future GDOT needs.</li><li> Help coordinate workforce planning meetings, documentation, and follow-ups with internal stakeholders.</li><li> Contribute to organizational studies focused on staffing structures, span of control, and workload alignment.</li><li> Conduct research on best practices in workforce planning and recommend process improvements.</li></ul> 
MINIMUM QUALIFICATIONS
The selected candidate must meet the advertised minimum qualifications to include State Entry Qualifications as well as Agency Specific Minimum Qualifications.<div> 
STATE ENTRY QUALIFICATIONS:</div><ul><li> High School diploma/GED and two (2) years of job-related experience in Human Resources.</li><li> OR One (1) year of experience required at the lower-level HR Spec 1 (HRP020) or position equivalent.</li></ul>
NOTE: An equivalent combination of knowledge, education, job or intern experience, training or certifications that provided the necessary knowledge and skills to successfully perform the job at the level listed may be substituted on a year over year.<div>
</div><div>AGENCY SPECIFIC QUALIFICATIONS:</div><ul><li> Bachelor&rsquo;s degree in Human Resources, Business Administration, Public Administration, Analytics, or related field.</li><li> Two years of experience in workforce planning, HR analytics, or a related HR advanced/professional support function</li><li> Strong proficiency in Microsoft Excel and data visualization tools such as Power BI or Tableau.</li><li> Familiarity with HRIS systems and workforce data management practices.</li><li> Analytical mindset with attention to detail and accuracy in reporting.</li><li> Strong organizational, communication, and time management skills.</li><li> Excellent communication and interpersonal skills with experience successfully building relationships with peers to be viewed as a trusted resource for advice and guidance.</li><li> Ability to make sound and well-informed decisions with strong analytical problem solving and critical thinking skills.</li><li> Excellent facilitation skills and experience making presentations.</li><li> Ability to act objectively while coaching employees and leaders through issues that are complex, difficult, or sensitive in nature.</li><li> Excellent customer service skills with the diplomacy and professionalism to effectively respond and resolve internal and external customer needs.</li><li> Presents a professional image at all times.</li></ul><div></div><div> 
AGENCY PREFERRED QUALIFICATIONS:</div><ul><li> Three or more years of experience in workforce planning, HR analytics, or a related HR support function in public sector or transportation experience preferred.</li><li> Possession of World at Work-CCP Certification or SHRM CP certification</li><li> Proficient in project management from idea to implementation through evaluation.</li><li> Knowledge of PeopleSoft HRMS, Workday, or similar employee management software.</li><li> Ability to adapt to changing priorities in a goal based and/or deadline driven work environment.</li></ul>
IMPORTANT INFORMATION FOR ALL GDOT JOBS
The interview is just one part of the overall selection process and is not the only criteria used to make the final selection. In addition to the interview, the final selection is based on the applicant&rsquo;s work history and performance (documented in HR and/or Office files), PeopleSoft/employee status (i.e. rehire code), employee performance reviews, personnel file review (HR &amp; Office Files), criminal background check, employment reference checks (including references and commendations from Managers and other relevant documentation) and, for supervisory positions, demonstrated leadership skills based on past and current work history will be considered.
Good Employment Standing:
In accordance with the Interview and Selection Process (ISP), an applicant must have no active disciplinary actions to be in good employment standing. Actions that may disqualify an applicant include letters of reprimand (active for 12 months after issuance date); suspension without pay or disciplinary demotion (active for 12 months from the effective date); Performance Improvement Plans (PIP) and Leave Restriction Plans (active until 12 months after the date of conclusion). In addition, an employee must have an overall e-Performance rating score of three (3) or higher on their most current evaluation. Please note that Memorandums of Concern are not considered disqualifying factors. Human Resources may remove any employee from consideration for selection who is pending a disciplinary action; however, if the action is resolved in the employee&rsquo;s favor, he or she will be allowed to compete.
THIS IS AN INTERNAL AND EXTERNAL JOB ANNOUNCEMENT.
THIS IS AN UNCLASSIFIED POSITION.
THE SELECTED APPLICANT FOR THE POSITION WILL BE SUBJECT TO A REFERENCE CHECK AND CRIMINAL BACKGROUND CHECK, WHERE APPLICABLE.
PLEASE INCLUDE ALL RELEVANT JOB INFORMATION ON THE APPLICATION FOR
CONSIDERATION. ALL APPLICATIONS WILL BE PRESCREENED.
UPON PROMOTION, THE SELECTED CANDIDATE WILL RECEIVE 10% or THE GDOT JOB SPECIFIC MINIMUM SALARY, WHICHEVER IS GREATER.
GDOT IS AN EQUAL OPPORTUNITY EMPLOYER
<div>High school diploma/GED and two (2) years of job-related experience in human resources; or one (1) year of experience required at the lower level HR Spec 1 (HRP020) or position equivalent. Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.</div></div>

Human Resources - HRP021, HR Spec 2 (pay grade K) "Workforce Planning Specialist" - Atlanta, GA

Btech

<div>Job Summary
The WFM Specialist is responsible for forecasting, scheduling, and real-time monitoring of workforce resources to ensure optimal staffing levels and service delivery. This role supports operational efficiency by analyzing trends, managing schedules, and collaborating with cross-functional teams to meet performance targets.
Key Responsibilities Forecasting &amp; Planning<ul>
<li>
Analyze historical data and trends to create accurate short- and long-term forecasts for call volumes, staffing needs, and workload.</li>
<li>Collaborate with operations and HR to plan headcount requirements based on business needs and seasonal fluctuations.</li>
</ul>
Scheduling &amp; Optimization<ul>
<li>
Develop and maintain agent schedules to ensure adequate coverage across shifts and channels.</li>
<li>Optimize shift patterns and breaks to balance service levels, productivity, and employee satisfaction.</li>
<li>Coordinate time-off requests, shift swaps, and schedule changes in alignment with business rules.</li>
</ul>
Real-Time Monitoring<ul>
<li>
Monitor intraday performance and staffing levels to identify gaps or overages.</li>
<li>Adjust schedules and reallocate resources in real time to maintain service level agreements (SLAs).</li>
<li>Communicate with team leaders and supervisors to resolve attendance or adherence issues.</li>
</ul>
Reporting &amp; Analysis<ul>
<li>
Generate daily, weekly, and monthly reports on staffing, adherence, occupancy, and performance metrics.</li>
<li>Provide actionable insights to improve forecasting accuracy and operational efficiency.</li>
<li>Support post-mortem analysis of staffing-related issues and recommend improvements.</li>
</ul>
Collaboration &amp; Support<ul>
<li>
Work closely with HR, Training, and Operations to support hiring, onboarding, and ramp-up planning.</li>
<li>Participate in WFM system updates, testing, and process improvements.</li>
<li>Train new team members on WFM tools and procedures as needed.</li>
</ul>
Requirements<ul>
<li>
Bachelor's degree in any field</li>
<li>&#65279;&#65279;1+ years of experience in WFM within a call center</li>
<li>&#65279;&#65279;Analytical thinker with attention to detail</li>
<li>&#65279;&#65279;Excellent communication and coordination skills</li>
</ul>
Benefits<ul>
<li>
Bonus for top achievers up to 3k</li>
<li>Referral program up to 2k</li>
<li>Social and Medical insurance</li>
<li>annual bonus</li>
</ul>
Why Work With Us?<ul>
<li>
&#65279;&#65279;Join a fast-growing, tech-driven company</li>
<li>&#65279;&#65279;Work in a flexible and innovative environment</li>
<li>&#65279;&#65279;Opportunities for growth in workforce operations Requirements:</li></ul></div>

Workforce Planning & Real-Time Specialist

Accenture

Skill required: Workforce Dialer - Workforce Management (WFM) 
Designation: Workforce Services Analyst 
Qualifications:Any Graduation
 
Years of Experience:3 to 5 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? Adaptable and flexible, Agility for quick learning, Written and verbal communication, Collaboration and interpersonal skills, Ability to work well in a team 
What are we looking for? Microsoft Excel Microsoft PowerPoint
 
Roles and Responsibilities: Workforce Analytics Workforce Management (WFM) Adaptable and flexible Agility for quick learning Written and verbal communication Collaboration and interpersonal skills Ability to work well in a team
 
Any Graduation

Workforce Services Analyst

Emirates NBD

<div>
 <ul>
 <li>
 Ensure effective management of staffing resources to meet customer service demand and maintain high service levels. This role involves overseeing workforce planning, scheduling, and real-time adjustments in staffing to optimize the call center's performance and efficiency.
 </li>
 <li>
 Communicate the team&rsquo;s daily performance.
 </li>
 <li>
 Support the supervisor to sort the actual versus planned agents&rsquo; headcount
 </li>
 <li>
 Coordinate with the Human Resources and external agencies to interview applicants for agent positions
 </li>
 <li>
 Monitor and track the attendance within the CRC.
 </li>
 <li>
 Generate the scheduling and coordination of required training programs and schedules for the CRC teams.
 </li>
 <li>
 Generate the team members&rsquo; performance KPI&rsquo;s
 </li>
 <li>
 Liaise with the external recruitment agency the required candidate for hiring.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Minimum 6 month of experience in banking or relevant with focus on customer relationship management
 </li>
 <li>
 Planning and organizing
 </li>
 <li>
 Communication and interpersonal skills
 </li>
 <li>
 Presentation skills
 </li>
 <li>
 Coaching skills
 </li>
 </ul>
</div>

Workforce & MIS Officer

FlyAkeed

<div>About FlyAkeed:
FlyAkeed is an online platform that helps people book flights and hotels easily. We started in 2017 and are based in Riyadh, Saudi Arabia. Our travel solution simplifies the process of planning and handling work-related travel.
Highlights:
Current funding stage: Series A
FlyAkeed is supported by: PIF subsidiary Sanabil Investments, Elm, Artal Capital, Alrajhi Partners.
We are looking for a Workplace Specialist to join our team and take ownership of all aspects of the physical workplace. This role is critical to ensuring a safe, functional, and enjoyable working environment that supports productivity, collaboration, and employee well-being.
You will be responsible for managing our office space, facilities, supplies, maintenance, internet and IT infrastructure, food services, security, safety measures, and overall workplace experience.<h3 class="jobSectionHeader">
Responsibilities</h3><ul>
<li>Oversee day-to-day operations of the office and all workplace facilities.
</li><li>Manage office infrastructure, including internet, devices, workstations, utilities, and environmental systems (HVAC, lighting, etc.).
</li><li>Coordinate maintenance, repairs, and renovation projects as needed.
</li><li>Handle office supplies procurement, inventory, and vendor relationships.
</li><li>Manage food and beverage services for the workplace (e.g., snacks, coffee, catering).
</li><li>Supervise workplace security and ensure safety protocols are in place and compliant with local regulations.
</li><li>Support onboarding of new employees with workspace setup and necessary tools.
</li><li>Plan and implement space layout and seating arrangements that foster collaboration and efficiency.
</li><li>Act as a point of contact for internal teams to gather feedback and improve the overall workplace experience.
</li><li>Track and manage workplace budgets and expenditures.
</li><li>Stay updated with workplace and facilities trends to continuously enhance our environment.</li>
</ul>
Requirements<ul>
<li>
Bachelor&rsquo;s degree in Business Administration, Facilities Management, or a related field.
</li><li>2+ years of experience in workplace, office, or facilities management.
</li><li>Strong organizational and multitasking skills with attention to detail.
</li><li>Excellent communication and interpersonal skills to work with cross-functional teams and vendors.
</li><li>Good understanding of workplace design principles, health &amp; safety standards, and employee engagement strategies.
</li><li>Proficiency in Microsoft Office Suite and workplace/facilities management tools.
</li><li>Ability to adapt in a fast-paced, evolving environment.
</li><li>Passionate about creating a positive, functional, and engaging workplace culture.</li></ul></div>

Workplace Specialist

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