workforce specialist

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Amazon&rsquo;s Workforce Staffing (WFS) team is pioneering solutions to our toughest workforce challenges across the globe, building innovative labor models and infrastructure that improve Amazon&rsquo;s employment value proposition and scale over time. We are looking to hire a talented and committed WFS Specialist to join the Workforce Staffing (WFS) Team. We are a geographically distributed team, and you would be located at our buildings in Jeddah to support KSA Org.
 
 
Key job responsibilities 
<ul><li>Creates a vision, based upon data, for a team/business and develops scalable strategies that capture the best talent and most diverse candidates at the lowest cost per hire and cost per WFS employee</li><li>Evolves and implements labor acquisition strategies inclusive of employee class recommendations, labor pool utilization, talent pool conversion and other channel resources across different Amazon businesses</li><li>Partners with local Site Leadership teams to include but not limited to Operations, Finance, Human Resources, and associated workflow teams to optimize labor requirements</li><li>Develops and maintains relationships with both internal and external stakeholders to build long term partnerships</li><li>Manages the analyses of daily, weekly, and monthly reporting of Workforce Staffing performance via Key Performance Indicators</li><li>Forecast labor demand plans and create scalable staffing strategies to build infrastructure and ensure team resource capabilities meet business demand</li><li>Evolves and implements strategies based off consistently changing needs of the business by tracking hiring event schedules and forecasted attendance rates</li><li>Leads and drives projects, of increasing scale and complexity, and manages programs through completion</li><li>Sets KPI&rsquo;s benchmarks, metrics, and understands how to prioritize to meet and exceed all business SLAs</li><li>Must be able to travel as needed to conduct events in various locations within your designated Node or assigned geographical area.</li><li>Manage and own cost per hire budgets through oversight of labor acquisition, advertising and other talent acquisition costs within the node</li><li>Manage and build strategies to optimize candidate cycle time, conversion rates and applicant funnel metrics to benchmark</li><li>Exceed associate experience service levels and KPI&rsquo;s measured by hiring activity results and defect reduction</li><li>Partner with site Finance Managers and Operations Leaders to forecast and plan labor demand</li></ul></div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>3+ years of human resources experience</li><li>Experience with HR processes and systems</li><li>Bachelor's degree</li><li>Speak, write, and read fluently in English</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience with process improvement and stakeholder management</li><li>Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Workforce Staffing Specialist, Workforce Staffing

Wise Australia Investments

<div><div><div>Wise is a global technology company, building the best way to move and manage the world&rsquo;s money. 
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money. 
For everyone, everywhere.
. 
Job Description 
You will be joining a dynamic Operational team that is currently a mix of Senior and Junior specialists led by a Team Lead. While the core of the team is based in Austin, TX, We are looking for superstars in Intraday functions- you will work hand-in-hand with your counterparts in the US to run the operational side of WFM Intraday, ensuring our metrics consistently meet expectations in the most optimized way possible.
Why this role?<ul><li>
Solve a Global Challenge: You will tackle the unique complexity of moving money globally. Our rapid growth rate and global customer base make scaling our support model a truly unique challenge right at the heart of our mission.</li><li>
Make a Direct Impact: This isn't a &quot;sit back and watch&quot; role. You will directly impact the region&rsquo;s capacity to meet Key Results. You will have a voice in the decisions the team makes and the processes we build.</li><li>
Tech-Forward Environment: You won't just be using spreadsheets. You will have the opportunity to utilize advanced automation techniques, internal tools, and coding (SQL/Python) to drive efficiency and reduce waste.</li><li>
Growth: You will support the company&rsquo;s objectives by being strategic every step of the way, giving you ample room to learn, grow your technical skills, and advance your career in a high-growth fintech environment.</li></ul>
As a member of the WFM team you will be vital in ensuring agents are scheduled to be working at the right place and at the right time. You can expect to be working with a number of stakeholders from operational teams, product teams, and analysts, across all levels. You&rsquo;ll be leveraging our WFM tools, providing support and expertise to our agents and operational leads. This coupled with a deep understanding of our customers' needs, you will have a direct impact on helping our customers get support when they need us as well as enabling our agents to do their best work. 

Your Mission<ul><li>
Know exactly where SLAs and our metrics stand at any given time</li><li>
Create regular health reports for stakeholders and have a full understanding of the status of our queues, ready to articulate to our stakeholders</li><li>
Understand our forecasts and be able to iterate with your expertise and provide recommendations on how we can improve</li><li>
Introduce alternative forecasts when asked, based on the situation</li><li>
Help to create and execute the strategic plan and objectives outlined on a weekly basis, as well as collaborate to achieve our higher-level OKRs</li><li>
Independently and proactively make decisions and take actions based on established guidelines, data analysis and best practices</li><li>
Communicate with precision to relevant teams about ways to improve our SLAs, operational efficiency and distribution of our agents</li><li>
Ensure your stakeholders are constantly aware of what you&rsquo;re working on and how you&rsquo;re supporting them, actively aligning on priorities and action plans</li><li>
Carry out all necessary tasks related to managing our queues, including reviewing and iterating forecasts, creating scheduling patterns, publishing schedules, and working with the wider WFM team to find solutions that align with our objectives</li><li>
Create and/or adjust agents schedules for our teams based on the latest forecasted volumes to optimise to SLAs</li><li>
Confidently and calmly handle incidents and manage stakeholders while devising steps to mitigate the situation</li><li>
Identify process improvement opportunities and take the initiative to automate, improve efficiency, and reduce waste and cycle times across WFM practices</li><li>
Run mini projects to improve efficiency and effectiveness across our ways of working and key metrics</li></ul> 
Qualifications 
We are looking for a candidate who is not just a number cruncher, but a storyteller who can use data to influence decisions and drive strategy.
Your Experience &amp; Hard Skills:<ul><li>
WFM Mastery: You have significant experience in Workforce Management, specifically within Real-time/Intraday management and Schedule optimization. You know the ins and outs of ensuring the right people are in the right place at the right time.</li><li>
Tooling Expertise: You are proficient with WFM software (experience with Calabrio is a major plus) and have a knack for adapting to new internal tools quickly.</li><li>
Data &amp; Technical Proficiency: You are comfortable processing large amounts of raw data. You have strong experience with G Suite (Sheets/Excel) and, preferably, coding experience in SQL and Python to help automate processes and dive deeper into analysis.</li><li>
Language Skills: You have proficient English skills (both written and spoken) to collaborate seamlessly with our Austin-based team and global stakeholders.</li><li>
Strategic Planning: You have experience administrating FTE rosters, developing tactical 8-week plans, and publishing schedules that balance business needs with agent well-being.</li><li>
Incident Management: You have a track record of handling high-pressure situations, managing lost hours/shrinkage, and optimizing workload routing (overflow, etc.) with a cool head.</li></ul>
Your Soft Skills &amp; Mindset:<ul><li>
Stakeholder Management: You can confidently manage relationships across all levels. You don&rsquo;t just report the news; you explain the &quot;why&quot; and the &quot;how&quot; to operational leads.</li><li>
Adaptability: Flexible to work weekends/Public Holidays. You thrive in fast-paced environments. When the forecast changes or an incident occurs, you pivot quickly and welcome the challenge with a positive attitude.</li><li>
Collaboration: You are extremely guided towards teamwork. You believe that we win together and are eager to share knowledge with junior specialists and the wider team.</li><li>
Communication: You are a friendly communicator and a great storyteller. You can translate complex metrics into clear, actionable insights for non-technical partners.</li></ul>
It&rsquo;s a bonus if you have:<ul><li>
A background in Fintech or Financial Services.</li><li>
Experience specifically with Twilio.</li><li>
Previous experience in automating WFM workflows.</li></ul> 
Additional Information<div></div> 
For everyone, everywhere. We're people building money without borders &mdash; without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences. 
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on </div></div><div><div><div><div>Instagram</div></div></div></div></div><div></div>

Workforce Management Senior Specialist

Maven Contracting and Services W.L.L

HR Specialist &ndash; Design, Fit-Out &amp; Contracting CompanyLocation: Lusail, Qatar | Full-time | On-siteWe are a small-to-mid-size design, fit-out, and contracting company based in Qatar. We are looking for an experienced HR Specialist who has hands-on experience in the contracting and fit-out industry and understands the dynamics of managing a diverse, project-based workforce.Key Responsibilities:<ul><li>Manage the full recruitment cycle &mdash; sourcing, screening, interviewing, and onboarding for both office and site-based roles</li><li>Handle all employee relations, contracts, and HR documentation in compliance with Qatar Labor Law</li><li>Maintain and update employee records, attendance, and leave management</li><li>Coordinate visa processing, work permits, and government relations (GR) tasks</li><li>Support payroll preparation and ensure accurate monthly processing</li><li>Develop and implement HR policies and procedures suitable for a growing company</li><li>Manage staff performance review cycles and support line managers in appraisals</li><li>Handle employee grievances, disciplinary procedures, and offboarding processes</li><li>Coordinate with project managers on manpower planning and site staffing needs</li><li>Monitor labor accommodation, transportation, and welfare for site workers when applicable</li></ul>Requirements:<ul><li>3&ndash;5 years of HR experience, specifically within contracting, fit-out, or interior design companies</li><li>Solid knowledge of Qatar Labor Law and immigration/visa procedures</li><li>Experience managing a mixed workforce of office staff, skilled tradespeople, and site workers</li><li>Strong recruitment skills across technical, trades, and administrative roles</li><li>Ability to work independently and handle HR operations with minimal supervision</li><li>Bachelor's degree in Human Resources, Business Administration, or a related field</li><li>Fluent English required; Arabic is a strong advantage</li><li>Proficiency in MS Office; HR software or ERP experience is a plus</li><li>Must be based in Qatar or ready to relocate immediately</li></ul>Preferred Qualifications:<ul><li>Previous HR experience in a small-to-mid-size contracting or fit-out company in Qatar</li><li>Existing knowledge of sourcing skilled labor and tradespeople for fit-out projects</li><li>Experience handling multi-nationality workforce management</li><li>Familiarity with Hukoomi, Metrash2, and LMRA portals</li><li>CIPD qualification or equivalent HR certification is a plus</li></ul>Work Location: In person

HR Specialist – Design, Fit-Out & Contracting Company

Goodwill Industries Manasota, Inc.

<div>About the Role:
The Learning &amp; Development Specialist plays a critical role in enhancing the skills and knowledge of employees within our locations. This position is responsible for designing, developing, and delivering comprehensive learning solutions that support employee development, succession planning, and engagement. The specialist will leverage various training methodologies, including online and blended learning, to ensure accessibility and effectiveness of training programs. By managing and optimizing Learning Management Systems (LMS), the role ensures seamless training administration and tracking of employee progress. Ultimately, this position drives workforce capability and performance improvements that align with organizational goals and customer service excellence.
Minimum Qualifications:<ul><li>
Bachelor&rsquo;s degree in Human Resources, Education, Business Administration, or a related field.</li><li>
Proven experience in learning and development, preferably within the retail industry.</li><li>
Strong knowledge of Learning Management Systems and online training platforms.</li><li>
Demonstrated ability to design and deliver blended learning and training programs.</li><li>
Excellent communication and interpersonal skills to engage diverse employee groups.</li></ul>
Preferred Qualifications:<ul><li>
Certification in Training and Development (e.g., CPLP, ATD).</li><li>
Experience with employee engagement strategies and tools.</li><li>
Familiarity with retail operations and workforce challenges.</li><li>
Advanced skills in instructional design software and e-learning authoring tools.</li><li>
Experience analyzing training data to inform strategic learning initiatives.</li></ul>
Responsibilities:<ul><li>
Design, develop, and implement engaging training programs and learning solutions tailored to retail employees at various levels.</li><li>
Manage the onboarding process by creating structured training pathways that facilitate new hire integration and productivity.</li><li>
Utilize Learning Management Systems to deploy, monitor, and report on training activities and employee progress.</li><li>
Collaborate with cross-functional teams to identify learning needs and develop targeted interventions that enhance employee engagement and performance.</li><li>
Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, and continuously improve content and delivery methods.</li></ul></div>

Learning & Development Specialist

Confidential Government

<div>
 
 Join a leading organization in the educational sector in Riyadh as a Talent Acquisition Specialist within the Human Capital team.
 
 
 About the Role
 
 
 
 
 
 
 
 
 You will design and execute the recruitment plan, attract top talent, and apply best practices in workforce planning for both internal employees and outsourced project staff with operating partners.
 
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Analyze and identify hiring needs across departments and projects in coordination with department managers.
 </li>
 <li>
 Prepare the annual recruitment budget and workforce planning, and submit related reports to the Talent Management Manager.
 </li>
 <li>
 Execute the approved recruitment plan in line with Human Capital policies and procedures.
 </li>
 <li>
 Design and propose initiatives, workshops, and on-the-job training programs to attract talent.
 </li>
 <li>
 Stay current with global recruitment strategies, workforce planning methods, and sourcing channels.
 </li>
 <li>
 Build strong partnerships with recruitment service providers and work to reduce hiring costs.
 </li>
 <li>
 Manage end-to-end outsourcing recruitment for project staff with operating companies, ensuring full compliance with legal and contractual requirements.
 </li>
 <li>
 Screen candidates, provide feedback, and conduct first-level interviews based on standard evaluation criteria.
 </li>
 <li>
 Negotiate salaries and benefits with selected candidates and issue job offers with full details.
 </li>
 <li>
 Secure top-tier candidates academically, technically, and professionally while maintaining budget efficiency.
 </li>
 <li>
 Build and update a talent and competency database for current and future hiring needs.
 </li>
 <li>
 Prepare periodic recruitment and workforce reports with analytics to support executive decision-making.
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 Bachelor's degree, preferably in Human Resources.
 </li>
 <li>
 3+ years of experience in Human Resources, including 1 to 2 years in recruitment and talent acquisition.
 </li>
 <li>
 Professional HR certification preferred, with specialization in recruitment and talent acquisition.
 </li>
 </ul>
 
 
 
 
 Core Competencies
 
 <ul>
 <li>
 Recruitment and selection
 </li>
 <li>
 Talent attraction and management
 </li>
 <li>
 Workforce and outsourcing planning
 </li>
 <li>
 Organizational development
 </li>
 <li>
 Training and development
 </li>
 <li>
 Compensation and benefits
 </li>
 <li>
 Employee relations
 </li>
 <li>
 Project management
 </li>
 <li>
 Communication and reporting skills
 </li>
 <li>
 Creativity and continuous improvement
 </li>
 </ul>
 
 
</div>

Talent Acquisition Specialist

F.I.C

Job description:Job Title: Sales Specialist (Outsourcing &amp; Manpower) Location: Riyadh, Saudi ArabiaJob Summary: We are looking for a results-driven Sales Specialist with proven experience in outsourcing and manpower services. The ideal candidate will be responsible for generating new business, managing client relationships, and promoting staffing solutions in the Saudi market.Key Responsibilities:<ul><li>Identify and develop new business opportunities in outsourcing and manpower services</li><li>Build and maintain strong relationships with clients</li><li>Promote staffing and workforce solutions to potential clients</li><li>Understand client requirements and provide suitable manpower solutions</li><li>Negotiate contracts and close deals</li><li>Coordinate with recruitment and operations teams for service delivery</li><li>Achieve assigned sales targets</li></ul>Requirements:<ul><li>Proven experience in outsourcing and manpower sales</li><li>Strong knowledge of staffing/recruitment processes</li><li>Excellent communication and negotiation skills</li><li>Experience in the Saudi market is preferred</li><li>Ability to work in a target-driven environment</li></ul>Preferred:<ul><li>Existing client network in Riyadh</li><li>Bachelor&rsquo;s degree in Business Administration or related field</li></ul>Work Location: In personPay: ﷼3,500.00 - ﷼4,000.00 per monthWork Location: In person

Sales Specialist (Outsourcing & Manpower)

Enbaat Talent Solutions

Job Title: Payroll SpecialistJoin a Growing Team Where Accuracy Meets OpportunityEnbaat Talent Solutions is looking for a detail-oriented and reliable Payroll Specialist to join our expanding operations in Doha. If you enjoy working with numbers, ensuring employees are paid accurately and on time, and being part of a supportive and professional environment&mdash;this role is for you.We offer a stable career path, competitive salary, and the chance to work with a diverse, international workforce.What You&rsquo;ll Do<ul><li>Process end-to-end payroll for employees accurately and on schedule</li><li>Maintain payroll records, including salaries, deductions, bonuses, and leave balances</li><li>Ensure compliance with Qatar labor laws and company policies</li><li>Calculate overtime, commissions, and statutory deductions</li><li>Coordinate with HR and Finance teams for payroll updates</li><li>Prepare payroll reports and reconcile discrepancies</li><li>Handle employee payroll inquiries in a timely and professional manner</li><li>Support audits and ensure proper documentation of payroll processes</li></ul>What We&rsquo;re Looking For<ul><li>Proven experience as a Payroll Specialist, Payroll Officer, or similar role</li><li>Strong knowledge of payroll systems and Excel (VLOOKUP, formulas, etc.)</li><li>Familiarity with labor laws and payroll regulations</li><li>High attention to detail and strong numerical skills</li><li>Ability to handle confidential information with integrity</li><li>Good communication and organizational skills</li><li>Bachelor&rsquo;s degree in Accounting, Finance, HR, or related field (preferred)</li></ul>Why Work With Enbaat Talent SolutionsAt Enbaat Talent Solutions, we focus on building careers&mdash;not just filling roles. You&rsquo;ll be part of a collaborative team that values accuracy, growth, and employee well-being. We provide a professional environment where your contributions directly impact business success.Apply NowIf you&rsquo;re ready to take the next step in your payroll career, we encourage you to apply today. Join Enbaat Talent Solutions and be part of a company that values your expertise and supports your growth.Pay: QAR8,000.00 - QAR12,000.00 per monthWork Location: In person

Payroll Specialist

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