Seasonal Guest Experience & Spa Concierge

Seasonal Guest Experience & Spa Concierge

Chipeta Lodge Resort + Spa – Ridgway, CO

Job Overview

Chipeta Lodge Resort + Spa is seeking a friendly, organized, and guest-focused Seasonal Guest Experience & Spa Concierge to support our Front Desk and Spa teams during the busy season.

This position is ideal for someone who enjoys hospitality, multitasking, and interacting with guests in a fast-paced boutique resort environment. The role focuses heavily on phones, reservations, guest inquiries, and supporting spa/day pass operations so our Front Desk team can remain focused on hotel arrivals and in-house guests.

Responsibilities

• Answer incoming calls for hotel, spa, and restaurant inquiries
• Assist guests with hotel reservations, spa bookings, and dining questions
• Check in spa guests and pool/day pass users
• Support spa scheduling and guest flow coordination
• Maintain clean and welcoming lobby, spa, and public spaces
• Assist with guest questions, directions, and property information
• Help organize towels, robes, and guest amenities
• Provide support to Front Desk operations during busy periods
• Deliver warm, professional guest service at all times

Qualifications

• Hospitality, spa, retail, or customer service experience preferred
• Strong communication and phone skills
• Comfortable multitasking and staying organized
• Friendly, professional, and team-oriented attitude
• Basic computer skills and ability to learn reservation systems
• Weekend and holiday availability required

Schedule

• Seasonal position
• Part-time or full-time availability may be considered
• Flexible scheduling based on business levels

Benefits

• Employee discounts on lodging, dining, and spa services
• Supportive team environment
• Opportunity for growth within hospitality operations
• Work in a beautiful mountain resort setting in Ridgway, Colorado

Pay

$18–$22 per hour DOE

About Chipeta Lodge Resort + Spa

Chipeta Lodge Resort + Spa is a boutique mountain resort located in Ridgway, Colorado, offering lodging, spa services, weddings, events, and dining at White Buffalo Restaurant & Bar. Our team is passionate about creating welcoming and memorable guest experiences for travelers and locals alike.

Pay: $18.00 - $22.00 per hour

Benefits:

• Employee discount

Ability to Commute:

• Ridgway, CO 81432 (Required)

Ability to Relocate:

• Ridgway, CO 81432: Relocate before starting work (Required)

Work Location: In person