Seasonal Security Team Member at The Wilds

Overview:
Responsibilities:

Join The Wilds as a Seasonal Security Team Member, where you’ll play a critical role in ensuring the safety and security of guests, team members, property, and wildlife. This role blends guest service, emergency response, and field operations to support a safe and positive experience throughout the property.

Guest Assistance & Public Safety

• Provide assistance to guests with safety concerns, directions, and general information.
• Direct traffic and assist lost guests as needed.
• Operate The Wilds’ radio system and assist other departments as needed.

Patrol & Property Security

• Patrol The Wilds’ property, parking lots, and buildings during open and closed hours.
• Operate vehicles to patrol and respond to incidents across The Wilds’ property, ensuring quick and effective coverage.
• Secure buildings and property, including locking doors, arming/unarming alarms, and securing gates.
• Deliver deposits from The Wilds to financial institutions.

Emergency Response

• Respond to medical emergencies and administer CPR and AED care until medical personnel arrive.
• Identify and report safety hazards, suspicious activity, or operational concerns to management.
• Maintain safety and compliance by following all emergency response and operational procedures.

Documentation & Communication

• Complete and maintain reports, including daily duty logs, incident reports, first aid records, and other security documentation.
• Communicate clearly and professionally with team members, supervisors, and external responders.

Other Responsibilities

• Use, maintain, and care for all designated safety equipment.
• Perform additional duties as assigned to support safety and daily operations.
• Support The Wilds, Columbus Zoo and Aquarium, Safari Golf Club, and Zoombezi Bay by promoting mission aligned behavior and professionalism.

Qualifications:

Experience & Professional Skills

• High school diploma or equivalent required.
• Strong emergency‑response skills, including CPR, AED operation, and (if certified) EMT‑level medical response.
• Strong communication skills (verbal and written).
• Ability to handle confidential information discreetly.
• Independent decision making and problem-solving skills.
• Positive, professional attitude with strong customer service skills.
• Ability to balance multiple tasks in a fast-paced environment.

Physical & Schedule Requirements

• Ability to work in all weather conditions (heat, rain, cold).
• Ability to work flexible schedules, including weekends, evenings, and holidays.
• Ability to stand, walk, or drive for extended periods.
• Ability to lift and transport basic security or medical equipment as needed.

Compliance & Employment Requirements

• Must be 21 years or older.
• Must use and maintain all safety equipment designated for the position.
• Possession of a valid state issued driver’s license with a good driving record.
• Successfully complete a pre-employment drug screening and background check.
• Subject to Drug Free Workplace Policy, BMV check, and Criminal Background Check.
• This position is not eligible for overtime pay.