Security Alarm / Surveillance Technician

Overview
Join our dynamic team as a Security Alarm / Surveillance Technician and become a vital part of safeguarding commercial and residential properties through cutting-edge security solutions. In this energetic role, you will install, service, and troubleshoot a wide range of security systems, including alarm systems, CCTV surveillance, sensors, fire alarms, and access control devices. Your expertise will help ensure the safety and security of clients’ assets while providing exceptional service that builds lasting relationships. This position offers an exciting opportunity to work with advanced technology in a fast-paced environment where your skills directly impact safety and peace of mind.

Responsibilities

• Install, configure, and maintain security alarm systems, CCTV cameras, sensors, fire alarms, and access control hardware across various sites.
• Conduct routine inspections and troubleshooting of low voltage electrical systems, cabling, and system components using hand tools and power tools.
• Interpret schematics, wiring diagrams, and system design documents to accurately implement security solutions.
• Diagnose technical issues related to computer networking, telecommunication systems, remote access software, IDS (Intrusion Detection Systems), and surveillance equipment.
• Perform field service tasks including system upgrades, repairs, testing, and calibration to ensure optimal operation.
• Collaborate with clients to understand their security needs and provide tailored system sales consultations when appropriate.
• Maintain detailed service records, installation logs, schematics updates, and incident reports to ensure compliance with safety standards and company policies.

Requirements

• Proven experience as a service technician in security or surveillance systems with a strong understanding of low voltage electrical work.
• Knowledge of computer hardware, networking protocols, and telecommunication systems essential for remote access and system integration.
• Mechanical aptitude combined with familiarity with construction environments for seamless installation in diverse settings.
• Ability to read schematics, wiring diagrams, and technical manuals related to security system design and electrical components.
• Hands-on experience working with CCTV cameras (analog/digital), sensors (motion detectors), fire alarm systems, and lock mechanisms.
• Proficiency with hand tools (wire strippers, screwdrivers) and power tools (drills, saws) necessary for installation tasks.
• Strong electrical experience including cabling techniques for low voltage systems such as alarm wiring or network cabling.
• Excellent problem-solving skills to troubleshoot complex issues involving system design or hardware failures swiftly.
• Valid experience in alarm system sales or customer service roles is a plus for engaging clients effectively.
• Construction background or familiarity with NEC (National Electrical Code) standards preferred for compliance purposes. Join us if you’re passionate about technology-driven security solutions! Bring your technical expertise into a role that challenges you daily while making a real difference in protecting people and property through innovative surveillance and alarm systems.

Work Location: In person