Security Control Room Operator

• Job is based in the office at B-17, so I prepare people from nearer areas, preferably from B-17 itself.
• shift pattern would be 12 hours so only people apply can stay 12 hours and 5-6 days per week. English and Computer literacy skills are mandatory.
• Conduct regular welfare and check calls to security officers to ensure their safety and well-being during shifts. Contact all officers to be contacted before each shift starts.
• Maintain continuous communication with security officers and clients professionally and politely.
• Monitor officers’ attendance, shift status, incidents reporting, and operational requirements.
• Prepare and manage staff rotas and shift allocations to ensure smooth site coverage.
• Coordinate emergency cover, staff replacements, and last-minute deployment requirements.
• Respond promptly to incidents, escalations, and operational issues.
• Maintain accurate control room logs, incident reports, and shift records.
• Liaise with clients regarding staffing requirements, operational updates, and service delivery matters.
• Support Security officers with guidance and operational assistance when required.
• Ensure all assignments are operating in accordance with company procedures and client instructions.
• Escalate incidents and concerns to management where necessary.
• Monitor compliance with company standards, and assignment instructions.
• Assist in planning and coordinating workforce deployment across sites.

Pay: From Rs50,000.00 per month

Language:

• english (Preferred)
• urdu (Preferred)

Work Location: In person