Security Director-High Rise Building

Cerasus is seeking the position of a Security Director

The Security Director will supervise and coordinate the delivery of quality services to an assigned customer. The Security Director will act as a liaison between customers, Cerasus Management and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.

QUALIFICATIONS/REQUIREMENTS:

• Be at least 18 years of age with high school diploma or equivalent
• At least 1 year of verifiable supervisory and or leadership experience.
• Must meet at least the same minimum job qualifications as all security personnel assigned to the post location.
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites.
• Ability to handle crisis situations at the client site, calmly and efficiently
• Capable of scheduling subordinate officers effectively each week.
• Site Supervisor will be required to cover shifts within reason if needed.
• Site Supervisor will be required to handle all immediate call-offs from employees under their supervision. Cerasus management will be available to support if additional resources are needed.
• Communicates staffing needs to Cerasus Management which may include assisting in identifying and interviewing quality candidates.
• Assures that officers receive appropriate training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)
• Assures that employee grievances are heard with help from appropriate Cerasus HR Department

Able to:

• Work in various environments such as cold weather, rain/snow or heat
• Occasionally lift or carry up to 40 pounds
• Climb stairs, ramps, or ladders occasionally during shift
• Stand or walk on various surfaces for long periods of time

Job Type: Full-time

Pay: Up to $52,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you available to work flexible hours including occasional weekends, evenings, and emergency response?
• Do you have at least 3 years of supervisory experience in security, law enforcement, or military?
• Do you have experience working in a Class A commercial office or high-rise environment?
• Do you have at least one year of experience using computer-based systems for reporting, scheduling, or operations (TrackTik, Silvertrac, or similar) and creating documents such as SOPs, post orders, or memos in Microsoft Word?
• What is the largest team you have directly supervised, and for how long?
• What is your salary expectation for a Security Director role?
• Critical thinking: A tenant CEO emails the building manager (not you) demanding that a specific officer be removed from the property because he "doesn't like his attitude." The officer has no documented issues. Walk me through how you handle this.
• Team motivation: Most security officers are paid hourly and treated as interchangeable. How do you build a team that actually cares about the post they work?
• Writing sample: In 4-6 sentences, write the email you would send to a property manager after one of your officers had a verbal altercation with a tenant in the lobby. Assume the officer was partially at fault.

Work Location: In person