This position acts as a liaison to local law enforcement and prosecuting entities, specifically subpoena coordination. Under general supervision, complete correspondence, data input, maintain files, and perform a variety of duties relative to the Security Department. This position requires the ability to work independently, demonstrate a high level of attention to detail, and maintain discretion and confidentiality with sensitive information. Provides general support to the Security Department.
Ideal Candidate:
- Customer Service - Respond to requests for service and assistance; meet commitments.
- Discretion – Maintain confidentiality of sensitive information.
- Teamwork - Contribute to building a positive team spirit.
- Judgment - Exhibit sound and accurate judgment.
- Planning/Organizing - Use time efficiently.
- Adaptability - Adapt to changes in the work environment.
- Attendance/Punctuality - Is consistently at work and on time.
- Dependability - Follow instructions, respond to management direction.
- Quality - Demonstrate accuracy and thoroughness; look for ways to improve and promote quality.
Example of Duties:
- Liaison with local law enforcement relating to court appearances for Security Department Staff.
- Manage subpoena services for STA security.
- Provide support to the Security Department; keyboarding, proof and edit correspondence, reports, and other documents.
- Maintain multiple filing systems
- Maintain confidentiality of all information.
- Provide prompt and courteous response to Security Department inquiries.
- Maintain general correspondence, technical files, and records in assigned areas.
- Scan reports and enter report data into the system.
- Schedule training and input training records.
- Prepare materials and presentations for meetings and training classes.
- Represent Spokane Transit in professional and positive light to the community.
- Provide excellent customer service to all customers both internally and externally.
Training & Experience
High school diploma or GED. Vocational or business education is a plus. Experience in a confidential work/office environment preferred.
Physical Requirements
Primary functions require sufficient physical ability to work in a standard office environment setting; stand or sit for
prolonged periods of time; operate office equipment including extensive use of a computer keyboard; push, pull, lift,
and/or carry light amounts of weight. Vision sufficient to see in the normal visual range with or without correction; to
read computer screens and printed documents; and operate assigned equipment. Hearing in the normal audio range
with or without corrections. Repetitive motions of wrist, hands and/or fingers.
Computer Skills
Ability to keyboard accurately at the minimum rate of fifty words per minute. Proficiency within the Microsoft Suite, Adobe Suite, and Outlook environments.
Our Benefits:
- Starting Wage $25.83hr (Range $25.83 - $34.62)
- PPO Medical Plans (Vision coverage included)
- Premera Blue Cross – Your Choice 250 Heritage Plus Plan
- Kaiser Permanente CDHP PPO Plan
- HMO Medical Plans (Vision coverage included)
- Kaiser Permanente Medical Core Plan
- Kaiser Permanente Medical Core Buy-Up Plan
- Delta Dental PPO Plan
- WA State Public Employee’s Retirement System (PERS)
- PERS 2 or PERS 3
- Deferred Compensation/457 plan
- Health Reimbursement Arrangement (HRA) employer contribution of $50/month
- Employer Paid Basic life ($50,000), AD&D ($50,000) and long-term disability insurance
- Pet Insurance
- AFLAC Supplemental Insurance
- Vacation Accrual Schedule (paid)
- 0-4 years of continuous service – 2 weeks per year
- 5-9 years of continuous service – 3 weeks per year
- 10-14 years of continuous service – 4 weeks per year
- 15+ years of continuous service – 5 weeks per year
- Sick Leave Full-time employees – 96 hours per year maximum
- .0462 hours earned per hour in paid status 8 hours per month maximum
- 8 Paid Holidays
- 4 Floating Holidays
- Free bus passes for employee and dependents
- Free Rideshare for Employees
- Onsite workout facility
- Employee Assistance Program
- For detailed benefit information visit the link below
https://www.spokanetransit.com/about-sta/employment/for-sta-employees/
Spokane Transit is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of age, disability, ethnicity/race, national origin, religion, gender, gender identity, sexual orientation or veteran status.
Pay: $25.83 - $34.62 per hour
Expected hours: 40.0 per week
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person