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Security Officer - Concierge - 37435

Our Security Officers support Harvard Protection in our goal of providing best in class security and life safety services. Our Officers are responsible for providing professional customer-focused security and life safety services for the people and the property they protect.

Essential Duties and Responsibilities

  • Concierge services
  • Maintain a professional demeanor, aiding customers, employees, visitors, and guests
  • Maintain a visible presence in the facility / building assigned
  • Monitor the environment, with the ability to detect suspicious and unsafe activity
  • Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests
  • Greet customers, visitors, staff, tenants, guests in a professional manner always
  • Answer all phones in a professional manner
  • Permit authorized persons to enter property and monitor entrances and exits
  • Know the facility / building policies and procedures; enforce them within the limits of the position
  • Perform required patrols of designated areas on foot or in vehicle
  • Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
  • Follow established emergency action planning and procedures
  • Monitor alarms and systems
  • Prepare reports on accidents, incidents, and suspicious activities, as directed
The essential duties and responsibilities may differ by customer location assigned

Knowledge and Skill Requirements

  • Minimum High School Diploma, GED or the equivalent
  • Must have reliable means of communication and transportation
  • Strong interpersonal communication skills and neat and professional appearance
  • Write routine correspondence, to include log entries and incident reporting
  • Good organizational skills and time management
  • Ability to work in a fast-paced, customer service environment
  • Proficiency with Microsoft Office and general computer skills
  • Previous contract security, law enforcement, military, customer service experience helpful
  • Open scheduling availability highly preferred

Compensation

Harvard Protection Services offers a competitive hourly pay rate with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.

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