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Security Officer - Concierge - 37435

Our Security Officers support Harvard Protection in our goal of providing best in class security and life safety services. Our Officers are responsible for providing professional customer-focused security and life safety services for the people and the property they protect.

Essential Duties and Responsibilities

Concierge services
Maintain a professional demeanor, aiding customers, employees, visitors, and guests
Maintain a visible presence in the facility / building assigned
Monitor the environment, with the ability to detect suspicious and unsafe activity
Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests
Greet customers, visitors, staff, tenants, guests in a professional manner always
Answer all phones in a professional manner
Permit authorized persons to enter property and monitor entrances and exits
Know the facility / building policies and procedures; enforce them within the limits of the position
Perform required patrols of designated areas on foot or in vehicle
Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
Follow established emergency action planning and procedures
Monitor alarms and systems
Prepare reports on accidents, incidents, and suspicious activities, as directed

The essential duties and responsibilities may differ by customer location assigned

Knowledge and Skill Requirements

Minimum High School Diploma, GED or the equivalent
Must have reliable means of communication and transportation
Strong interpersonal communication skills and neat and professional appearance
Write routine correspondence, to include log entries and incident reporting
Good organizational skills and time management
Ability to work in a fast-paced, customer service environment
Proficiency with Microsoft Office and general computer skills
Previous contract security, law enforcement, military, customer service experience helpful
Open scheduling availability highly preferred

Compensation

Harvard Protection Services offers a competitive hourly pay rate with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.

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