Security Supervisor

Key Roles and Responsibilities1. Supervision and Leadership

• Supervise and coordinate daily activities of security officers assigned to various hospital areas (wards, entrances, parking lots, emergency units, etc.).
• Prepare duty rosters and ensure adequate security coverage across all shifts.
• Conduct briefings, assign tasks, and monitor performance of security staff.
• Enforce discipline, grooming standards, and code of conduct among security personnel.

2. Patient, Staff, and Visitor Safety

• Ensure a safe and secure environment for patients, visitors, doctors, nurses, and other hospital staff.
• Monitor access to restricted or sensitive areas (e.g., ICU, maternity wards, pharmacy, records room).
• Assist in managing aggressive or violent patients or visitors in collaboration with medical staff.
• Support patient movement during emergencies or evacuations.

3. Access Control and Visitor Management

• Supervise access control systems at all hospital entry and exit points.
• Oversee visitor registration, ID checks, and issuance of visitor passes.
• Ensure that only authorized personnel enter sensitive areas (operation theatres, labs, etc.).
• Manage parking and traffic flow within hospital premises to ensure smooth movement.

4. Emergency Response and Incident Management

• Lead and coordinate security response during emergencies (fire, medical emergencies, natural disasters, or security breaches).
• Conduct and participate in emergency drills and evacuation procedures.
• Respond quickly to alarms, disturbances, and calls for assistance.
• Investigate incidents such as theft, accidents, or suspicious behavior, and prepare detailed reports.

5. Coordination with Hospital Administration

• Work closely with hospital administration, nursing, and maintenance departments on safety and security matters.
• Liaise with local police, fire, and emergency services when necessary.
• Report all incidents and updates to the Hospital Security Manager or Facility Manager.

6. CCTV and Surveillance Management

• Monitor and review CCTV footage for unusual or suspicious activity.
• Ensure all surveillance equipment and alarm systems are operational.
• Report malfunctions and coordinate maintenance or repairs promptly.

7. Policy Compliance and Documentation

• Enforce hospital security policies and procedures consistently.
• Maintain logs, incident reports, visitor records, and patrol checklists.
• Ensure compliance with local laws, healthcare regulations, and patient privacy standards (e.g., HIPAA where applicable).

8. Training and Awareness

• Conduct training for security staff on hospital-specific procedures (handling patients, fire safety, infection control, etc.).
• Promote security awareness among hospital staff and visitors.
• Encourage a culture of safety and vigilance within the facility.

9. Risk Management and Prevention

• Identify and assess potential security risks within the hospital environment.
• Recommend preventive measures to reduce theft, violence, and unauthorized access.
• Support fire safety and infection control teams in risk mitigation activities.

10. Customer Service and Professionalism

• Provide assistance and directions to patients, visitors, and staff courteously.
• Handle sensitive situations (distressed families, deceased patient cases, etc.) with empathy and professionalism.
• Represent the hospital’s values while maintaining safety and order.

Key Skills and Competencies

• Leadership and crisis management
• Knowledge of hospital safety and emergency protocols
• Strong communication and interpersonal skills
• Ability to handle sensitive situations with empathy
• Understanding of CCTV, access control, and alarm systems
• Integrity, alertness, and professional conduct

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Health insurance

Experience:

• Police or defense: 8 years (Preferred)

Work Location: In person