Gotcha Security is a growing commercial security integrator specializing in surveillance cameras/CCTV, access control, gate access, intrusion alarms, and fire alarms. We work with commercial properties and new construction clients across the Atlanta metro area and beyond — and we're building a team of career-minded technicians who take pride in their craft.
This isn't a revolving-door opportunity. We invest in our people for the long haul, and we're looking for someone who wants to grow with us.
This is a field-based position covering the Atlanta metro area and surrounding markets. You will dispatch directly from home to your first site each day — no office commute required.
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Program and configure security equipment including burglar alarm panels, fire alarm panels, NVRs/DVRs, IP cameras, servers, networking equipment, and access control hardware
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Troubleshoot and service surveillance cameras, fire alarm devices, smoke detectors, card readers, electronic door locks, control panels, and gate operators
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Test all serviced equipment to ensure it meets customer requirements and Gotcha's quality standards
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Train clients on proper system operation following service visits
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Update service tickets in real time before moving to the next site
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Cross-train junior technicians and help establish and document service procedures
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Lead installation teams when needed and work independently between sites
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Collaborate with the Service Coordinator and Technology Manager
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Travel throughout the Atlanta metro area and surrounding regions for service calls
Required:
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Minimum 5 years of commercial security experience, including cameras, access control, or alarms
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Hands-on experience with IP camera systems, network configuration, and DVR/NVR programming — this is a must
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Minimum 3 years of intrusion alarm experience
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Minimum 3 years of low voltage experience (electronic and mechanical)
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Valid driver's license with a clean 3-year driving record
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Ability to work Monday–Friday, 8:00 AM–6:00 PM (typical 8-hour days; start/stop times may vary by project)
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Comfortable working in varying field conditions: heat, cold, confined spaces, heights, dust, and crawl spaces
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Strong communication skills — you'll manage your own schedule and keep management updated on ticket progress
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Honest, professional, team-first mindset
Nice to Have:
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Low voltage or alarm industry certifications (ESA, NICET, etc.)
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Experience with gate operators or fire alarm panel programming
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Prior experience mentoring or training technicians
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$25–$35/hr based on experience
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Company van provided (dispatch directly from home to your first site each day — no office commute)
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Company credit card for all job-related purchases
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2 weeks PTO + paid holidays
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Continuing education — we support your growth and certifications
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Long-term, stable employment with a growing company
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Full-time position
All benefits subject to company policy.
If you have the experience, take pride in your work, and want a company that will invest in your future — we want to hear from you. Apply now and a member of our team will be in touch shortly.