Self Storage Corporate Trainer

About Storage Corner

Storage Corner is a rapidly growing self-storage company operating locations throughout Utah, Idaho, and California. We pride ourselves on delivering exceptional customer service, maintaining high operational standards, and investing in the development of our team members.

As we continue to grow, we are seeking a Corporate Trainer who is passionate about teaching, coaching, and helping employees succeed. This role will be responsible for developing and delivering training programs that ensure consistent operations, strong customer service, and successful onboarding across all Storage Corner locations.

Position Overview

The Corporate Trainer will lead employee training and development initiatives throughout the company. This individual will work closely with Operations, Regional Managers, Site Managers, and Call Center staff to create, improve, and deliver training programs for new and existing employees.

The ideal candidate is highly organized, an excellent communicator, comfortable presenting to groups, and passionate about helping others grow professionally.

Key ResponsibilitiesTraining & Development

• Conduct new hire onboarding and orientation programs
• Deliver in-person and virtual training sessions
• Develop and maintain training materials, manuals, videos, and online learning content
• Create role-specific training paths for Site Managers, Assistant Managers, Call Center Agents, and Maintenance Staff
• Evaluate employee performance during training periods and provide coaching

Operational Excellence

• Ensure company policies and procedures are consistently taught and followed
• Train employees on self-storage software, CRM systems, phone systems, and operational processes
• Assist with implementation of new technologies, software platforms, and operational initiatives
• Conduct site visits to reinforce training and identify opportunities for improvement

Quality Assurance

• Perform operational audits and training assessments
• Track employee progress and training completion
• Identify knowledge gaps and develop solutions
• Monitor customer service performance and recommend coaching opportunities

Leadership Development

• Assist in developing future Site Managers and Regional Managers
• Facilitate leadership workshops and professional development programs
• Support succession planning initiatives

Qualifications Required

• 3+ years of training, coaching, teaching, management, or employee development experience
• Strong presentation and communication skills
• Excellent organizational and project management abilities
• Ability to travel regularly between company locations
• Proficiency with Microsoft Office and Google Workspace
• Valid driver's license and reliable transportation

Preferred

• Experience in self-storage, property management, retail management, hospitality, or customer service industries
• Experience creating training materials and instructional content
• Experience with Learning Management Systems (LMS)
• Bilingual (English/Spanish) is a plus

What We're Looking For

The ideal candidate:

• Enjoys teaching and mentoring others
• Can simplify complex processes into easy-to-follow training
• Is energetic, positive, and engaging when presenting
• Holds team members accountable while providing supportive coaching
• Thrives in a fast-paced, growing organization
• Is willing to travel and work closely with teams across multiple states

Benefits

• Competitive salary
• Paid Time Off
• Health, Dental, and Vision Insurance
• 401(k)
• Travel reimbursement (if applicable)
• Career growth opportunities within a rapidly expanding company
• Ongoing professional development

Why Join Storage Corner?

At Storage Corner, we believe our people are our greatest asset. As our Corporate Trainer, you'll have a direct impact on the success of employees across our organization and help shape the future of a growing company with locations throughout the western United States.

If you are passionate about developing people, improving operations, and creating a culture of excellence, we'd love to hear from you.

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Experience:

• Training: 3 years (Preferred)
• Creating training content: 1 year (Required)

Language:

• English (Required)
• Spanish (Preferred)

Location:

• Saint George, UT 84770 (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person