Senior Account Manager

Supervise account managers to ensure customer needs are met, develop relationships with clients to acquire new business and network with existing customers to retain their business.

Duties and Responsibilities:

• Achieve assigned sales target.
• Closely collaborates with sales team & pre-sales team members for the best applicable provision of sales activities.
• Performs sales operation activities, including gathering offers, preparing offers, preparing sales orders, following up on all related activities until delivery/service completion, and logging operations/activities records and outcomes.
• Perform sales activities, including following up offers, price negotiation and closing.
• Maintains long term relationships with account portfolio via meeting’s, phone calls, emails, promotions, and job quality follow-up.
• Maintain Direct Supervisor & Sales tool updates with Pipeline.
• Maintain Direct Supervisor & Sales tool updates with potential leads related activities.
• Performs operational duties, in collaboration with sales administration/logistics team.
• Maintains and works on growing customers’ database.
• Ensures proper gross profit levels are achieved, through instructions execution.
• Assists on a limited scope in periodical customers’ satisfaction surveys.
• Assists on a limited scope in periodical market intelligence activities.
• Follows up with Customers to ensure timely payments against invoices.
• Involves with the customers and PMO to solve any related issues whenever required.
• Contributes in promoting and enhancing company culture.
• Contributes in promoting and enhancing a positively healthy work environment.
• Performs any additional duty as required and assigned by direct supervisor.

Essential Requirements

Experience

• Strong communication & negotiation skills.
• Intermediate Skills for the promotion of positive inter-departmental and customer relations.
• Intermediate Ability to perform work activities requiring cooperation and speaking with others.
• Intermediate Ability to function in a high stress environment, under substantial time pressure.
• Resilience abilities.
• Hierarchal awareness and commitment to discipline and punctuality.
• Advanced Ability to perform duties and responsibilities set forth above in a consistent and efficient manner.

Educational background:

• From (6 to 9) years of relevant professional experience.
• Experience with IT Infrastructure and Security solution’s selling
• Experience in dealing with large, complex organizations.
• Experience in CRM/Dynamics
• Bachelor’s degree in business Administration, or related field is an asset.

Language Requirements:

Fluency in English and Arabic is required.