Senior Administrative Officer

Job Description

We are seeking a highly organized and proactive Senior Administrative Officer to support the daily operations of our boutique management consultancy. This role requires a detail-oriented professional with strong organizational, communication, and multitasking skills. As Senior Administrative Officer, you will be the operational backbone of the firm, ensuring the smooth functioning of office logistics, administrative procedures, and internal support systems. You will work closely with the leadership team and consultants to maintain an efficient and professional work environment.

Key Responsibilities

• Office Operations: Oversee day-to-day office activities, supplies, equipment maintenance, and vendor relationships.
• Administrative Support: Provide administrative support to consultants and leadership, including calendar management, travel coordination, and meeting logistics.
• Client Coordination: Assist with onboarding clients, maintaining CRM systems, and supporting project documentation and invoicing.
• Finance & HR Support: Collaborate with external accountants/bookkeepers on expense tracking, invoicing, payroll coordination, and HR documentation.
• Process Optimization: Implement and refine office policies and procedures to support operational efficiency.
• IT and Systems Support: Liaise with IT support providers to ensure system uptime and resolve technical issues.

Qualifications

• Bachelor’s degree in Business Administration, Management, or related field.
• 5–8 years of experience in an office management, operations, or executive assistant role—preferably in a consultancy, agency, or professional services environment.
• Strong organizational and time management skills with attention to detail.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite, Google Workspace, and project management tools
• Ability to work independently and handle multiple priorities in a fast-paced environment.
• High level of professionalism, discretion, and confidentiality.