Senior Analyst

Job Description - Ancillary Services Adviser

Job Responsibility:

• Adviser needs to call on the database provided to generate leads (prospects for availing ancillary services) for our business partners.
• Qualified leads to be transferred to the point of contact of the respective business partner immediately.
• Doing aggressive follow up with the POC for feedback on the leads transferred.
• Updating database on the ‘status of the leads’ based on feedback received.
• Full Accountability on revenue generation via collection by getting cases disbursed by business partners.
• Quarterly targets need to be achieved by meeting monthly targets.

• Follow Up with ‘Prospects’ & ‘POC’ (Point of Contact of the Affiliated Company) is top most priority and it needs to be done via both telephonic conversation (primarily) & direct visits (face to face when required). Focus will be entirely on conversion.

Attributes Required:

• Basic Communication Skills: The concerned person should posses basic communication skill in terms of English, Hindi and Bengali for preliminary interaction with prospective customers.

• Computer Navigation Skills: The concerned person should be proficient with computer navigation as he / she needs to handle applications like C Zentrix and CRM simultaneously.

• Flexibility & Hygiene: The concerned person should be flexible enough to stretch and accommodate as per process requirement (if required). Should be okay with rotational week off. Should maintain basic work hygiene.

• Mobility: The concerned adviser should be flexible to visit client’s & affiliate’s place / office for coordination & follow up whenever or wherever its required.

• Target Oriented - The candidate should have sales acumen and target oriented. Should be driven by incentive.