Senior Analyst (Utility Metering)

Applications are being accepted through: 3/13/26

If no date is displayed, applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 5 days of being posted.

Senior Analyst (Utility Metering)

Do you have experience with systems monitoring and analyzing data? Do you possess knowledge of, or have an interest in, utility metering and measurement systems and data? If so, this may be the opportunity for you! As a Senior Analyst, you will have the opportunity to research and analyze meter, device, vendor, and performance data to help inform leaders' decision-making on developing strategies, allocating and managing resources, prioritizing projects, and deploying staff for metering-related initiatives and projects. You will also provide support for our MV90 and AMI systems, which collect, analyze, and deliver meter reads from our customers to our operational, engineering, customer service, and billing teams.

What Else Will You be Doing?

Data Analysis, Validation, and Reporting
- Verifying meter data and billing accuracy, as well as failed data validations
- Conducting basic meter data estimations - and advanced data estimations as needed
- Completing various data imports and aggregations
- Conducting report distribution monitoring, annual data archiving, and preparing and distributing monthly reports
System Upgrades and Maintenance
- Gathering and developing system user requirements
- Using system monitoring and meter data indicators to drive system decisions and work with System Analysts to identify issues and troubleshoot problems
- Assisting on system configuration, upgrade, and maintenance activities for operational and metering systems
- Creating and conducting test cases and system validation in all environments
- Conducting regression testing
System Administration, Monitoring, and Outages
- Reviewing system monitoring reports and communicating findings to leadership, vendor, and/or staff as needed
- Provisioning system users and modifying user access, including managing roles and permissions
- Coordinating system outages and maintenance activities with Colorado Springs Utilities' stakeholders, to include determining outage scope, sending outage communication, monitoring vendor progress to correct outages, and reporting system outages
- Completing meter configurations and program changes
- Deliver front-end and back-end metering application support to internal users and super users of metering applications

Who You Are

Demonstrated experience with providing technology systems monitoring, maintenance, and administration support
Experience with analyzing data and verifying data and information accuracy using a variety of current data strategies
Experience working with utility meter data and information is highly valued
Ability to perform requirements gathering to understand user needs and develop solutions

Physical Requirements and Working Conditions

Exerts up to 10 lbs. of force occasionally and/or small amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Positions in this class typically require talking, hearing, seeing and repetitive motions within an office working environment.

Our Commitment to Our Employees

Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We don't just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

Time Off to Recharge

Vacation – Start with 13 days annually, increasing to 24 days with tenure
Personal Leave –3 days per year
Paid Holidays –12 paid holidays per year
Sick Leave – 12 days per year for personal or family health needs
Vacation Buy – Option to purchase up to 40 additional hours annually

Health & Wellness – Benefits elected are effective the first of the following month

Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility
Zero Health: Access to hundreds of medical services at no cost
Dental & Vision: Two dental plans and one vision plan
Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy
Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in a our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities
Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses
Health Savings Account (HSA): Available with HDHP

Financial & Retirement Security

Pension Plan: Colorado PERA provides retirement benefits and peace of mind
Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans
Disability Coverage: Short-Term and Long-Term Disability insurance available
Life Insurance: Employer-paid coverage with optional supplemental plans
Long-Term Care Insurance: Available for purchase to support extended care needs

Additional Support

Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance
Tuition Reimbursement: Up to $5,250 annually to support continued education
Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness

ATTENTION:

All positions will be posted for a minimum of 5 calendar days.
Starting pay will be determined within the posted pay range based on the experience, education, and training of the successful candidate; if there is a single pay rate posted, the job starts at that rate.
Colorado Springs Utilities does not sponsor work visas of any kind, including H-1B, TN, or F-1 student visas (with or without OPT or STEM work authorization), or any other employment-based visas. All eligible applicants must be authorized to work in the United States and work authorization must not be based on any work visa.

Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer. Colorado Springs Utilities is committed to the principles of Affirmative Action and Equal Opportunity in accord with Vietnam Era Veterans Readjustment Assistance Act, 38 U.S.C. § 4212, as amended (VEVRAA), and § 503 of the Rehabilitation Act of 1973, as amended (§ 503). In addition, no person shall be unlawfully discriminated against because of race, color, creed, national origin or ancestry, sex (including pregnancy, gender identity, gender expression, and sexual orientation), age, religion, veteran status, disability, genetic information, marital status, or any other basis protected under state or federal law. Human Resources shall assure Colorado Springs Utilities’ benefits, classification, compensation, employee development, employee relations, and employment programs, conform to current legal and regulatory requirements and the provisions of Colorado Springs Utilities’ Affirmative Action Plan in accordance with VEVRAA and § 503.

Accessibility Accommodations. If you are an individual with a disability or a disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at accessibility@csu.org or by calling 719-668-7500. This option is reserved for individuals who are unable to use or require assistance with the online tools as the result of a disability and is not intended for other purposes.

E-Verify and Right to Work Notice. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Colorado Springs Utilities participates in E-Verify. For more information on your rights and responsibilities as an applicant, please visit: http://coloradospringsutilities.jobs/applicants-rights-and-responsibilities/. If you have a legal right to work in the United States, there are laws to protect you against discrimination in the workplace. You should know that no employer can deny you a job or fire you because of your national origin. Unless mandated by law or government contract, employers cannot require you to be a U.S. Citizen or permanent resident or refuse any legally acceptable documents. If any of these things have happened to you, you may have a valid charge of discrimination that can be filed with the OSC. Contact the OSC for assistance in your own language. Call 1-800-255-7688. TDD for the hearing impaired is 1-800-237-2515. In the Washington, D.C., area, please call 202-616-5594, TDD 202-616-5525 Or write to: U.S. Department of Justice Office of Special Counsel NYA 950 Pennsylvania Ave., N.W. Washington, DC 20530.

Have a question? If you have a question about a position or need assistance from a recruiter, email us at csurecruiting@csu.org or call 719-668-7500.

Job Type: Business Operations

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