- APM solutions expertise and a seasoned observability/tools/APM SME with full stack monitoring expertise (build/deploy/operate)
- Extensive hands on experience in the configuration and customization of AppDynamics solution
- Hands on implementation experience in AppDynamics On Premise and SaaS based solutions
- Ability to manage and deliver complete AppDynamics deployments in complex environments in quick timelines
- Hardcore experience of creating custom configuration and alerting in AppDynamics deployments ensuring end to end tool functionality
- Solid troubleshooting skills related to AppDynamics tool as well as related integrations.
- Ability to create custom dashboards from the AppDynamics tool based on requirements
- Expertise in triage and root cause analysis (RCAs) of issues with collection and analysis of performance metrics as required to diagnose complex system problems in a timely manner
- Hands on experience of integrating AppDynamics with various tools like Splunk, Service Now etc.
- Demonstrates thorough knowledge and awareness of application performance issues in complex multi tiered environment
- Ability to do requirement gathering and target environment analysis from an APM perspective
- Strong knowledge of APM KPIs and reporting
- Ability to cross train peers with tool usage and assist in creation of best practices
- Day to day ownership of AppDynamics solution health/availability
- Ability to work independently on multiple assignments, proactively prioritizing focus and effort
- Coordinate with various project stakeholders and partner support teams to ensure seamless tool deployment
- Excellent communication skills (both verbal and written)
- Good to have; experience in other monitoring solutions like Splunk, Broadcom NetOps/UIM, Grafana/Prometheus.
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