Senior Associate- Client Engagement

About Goodera

Goodera is a fast-growing startup committed to revolutionizing employee volunteering. Through our innovative technology platform and a unique operating model, we help companies scale employee volunteering globally by offering them meaningful experiences relevant to their communities. Our clients include some of the world's best and largest companies. We are growing 100% year on year and are backed by investors including Zoom Ventures, Elevation Capital, Nexus Venture Partners, Omidyar Network and Ursula Burns.

Goodera is looking for Senior Associate - Client Engagement who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building relationships, implementing new programs that will increase business’ revenue potentials and minimize churn rates. If you possess the right (but elusive) combination of passion for social impact, analytical skills, hunger for growth and business acumen this role is tailor made for you.

As a Senior Associate - Client Engagement you will:

1. Support the Client Engagement Manager in managing client accounts.

2. Collaborate with internal teams to understand and execute on client project goals and objectives.

3. Communicate with clients to understand their needs and expectations and build and maintain strong relationships with them.

4. Take ownership of client projects from initiation to completion, ensuring that projects are delivered on time, within scope, and within budget.

5. Contribute to the development of project plans and timelines.

6. Collaborate with team members to ensure that project deliverables meet or exceed client expectations.

7. Conduct qualitative and quantitative research to support client project objectives.

8. Draft client communications including project updates and proposals.

9. Organize client meetings and presentations.

Skills And Expertise

1. A relevant Bachelor’s or Master’s degree

2. 3-4 years of experience in managing projects and building client relationships in a consulting set up (Social Impact Consulting experience will be a huge plus)

3. Passion for social impact and belief in the impact that can be delivered by purpose-led engagement of the workforce

4. Strong analytical abilities, both quantitative and qualitative

5. Exceptional articulation skills (written and verbal) to present - ideas, approaches and solutions

6. Bias for action, high energy, perseverance, low ego and boundaryless behaviour to propel the team and organization forward

7. A strong work ethic and the ability to work autonomously.

If you are interested in the Associate - Client Engagement position and meet the above requirements, we encourage you to submit your application. We value diversity and welcome all qualified applicants.